Best Businesses in Phoenix, AZ

Chris did an amazing job of taking a really bad situation (a rather large hole in the carpet chewed by a puppy) and making it all good. He is so professional, timely and talented. I would hire him again in a second.

Rocky Mountain Restoration is the best!! They came out the SAME day I called! I had a pipe leaking in my wall and they came out immediately to start the clean up of all the damage. My house was put back EXACTLY how it was before all of the water damage. They did top notch work and I would never even consider using a different company!! Thank you Rocky Mountain!!!

these guys helped us out today and didn't charge us. They were the first ones to inspect the home we were interested in and in return for them checking it out today they are just asking to be called in the future for any home inspections. They saved us from making a horrible purchase and we will definitely use them in the future and refer them to others.  it was really cool how they work with us and understood our situation.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Shane did a great job of sealing up some old windows that were showing signs of gaps in the sealing and becoming drafty. His work ethic was great and he was more than happy to explain the process of the project. Respected my home and surroundings, and provided very fair pricing. Would highly recommend for any window repair projects you may need.

Ryan with leak science was amazing! I can't recommend him enough! When I first contacted him about a leak in our pool, he came out the next day. Preformed a few tests and was able to detect where our leak was coming from. We had a massive crack in our pebble tech underwater. He drained our pool immediately so he could test for any another leaks within the plumbing. He was able to give excellent recommendations on someone who could fix our major crack with Shotcrete and additional pebble tec.

Ryan was there every step of the way and made sure we had the best person to fix our issue even if it wasn't profiting him. Excellent communication throughout and affordable pricing. Such a great guy and amazing company. I'm so glad we found him! I highly recommend him to anyone! My pool is fixed, looks like new, and we were swimming in it within a little less then 2 weeks.

Thank you!

We had a surprise hot water leak and needed an evaluation for dry wall damage. Servpro came out within 45 mins and gave me an honest opinion of the extent of our damage which ended up being fairly minor compared to the outrageous estimate another company was going to charge us. Tyler and Dexter also did a much more thorough job than the other company evaluating the damage. My husband and I were very impressed by Servpro PV and will definitely be using them again for any water damages or mold issues and are spreading the word. Thank you Servpro!

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Doug was very responsive, showed up on time and did a great job!
I would most certainly use him again.

Five Star Carpet Cleaning did a awesome job on cleaning my carpets and cleaning my tile. They got out stains that I did not think would come clean. They made my tile look brand new. They were very affordable and the guys that came to my house were very professional and hard workers. I will use Five Star again for sure :)

Edward and his crew are great!  When I called he came out right away, and we walked the entire property to inspect the damage we had from the recent storms.  He explained what he would do in each case, listened to my concerns, and provided what we felt was a reasonable quote.  When he came back with the crew they were polite, professional and did all that was discussed.  Edward stayed the entire time and we walked the property again before they left to make sure all was good.  They did a great job and were a pleasure to work with.  Thanks Edward!

This company is exceptionally professional, diligent in operate with the highest level of integrity. They stand behind everything they say including price and performance. A true must use company.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

We came home to find a huge leak in the ceilings of our two story home. I was extremely stressed out and called my plumber who then refered me to Master of Disaster Restoration. The gentleman came out right away and walked me through my options. I chose to file an insurance claim because the damage was so extensive. Master of Disaster Restoration helped walk me through the claims process. They were very thorough and explained all the moisture readings and equipment they were using and I am very thankful to them for turning a bad situation into a positive experience.

We had a leak from our attic air conditioner/humidifier that caused significant damage to our upstairs hallway, bedroom and bathroom.  Slate was referred to us by our Insurance Agent.  They responded to our call immediately by phone and Nicholas came to the house.  We had an estimate done by another company, but immediately were impressed by how thorough Nicholas detailed what and how removal of damaged areas would need to occur.

He took measurements and the next morning we had an estimate.  Nicholas himself came and expertly taped off all damaged areas and did the messy removal with his assistant.  They used a dustless removal system and placed drying fans throughout the area.  They also cleaned the areas completely and left all the plastic curtains up to assist the company that would do the repairs.  His careful work meant our house did not show the dust of a big project. During the drying process we had a question over the weekend and Nicholas again answered immediately.  

A few days later, after the drying process was done, Glen came out to
do a final inspection and remove the equipment.  We were so impressed with the entire process, professionalism and how helpful they were referring us to a repair company.  

We highly recommend Slate Restoration.  Very honest and caring company!

Ed Hartwig

Had a roof leak after roofer fixed the roof.  The roofer was slow to send a water extraction crew (few days).  AM/PM was on-site in an hour, got everything wet removed, put dehumidifiers and fans in.  In few days, it was like it did not happened.

Our home was water damaged by a break in a fire sprinkler pipe. This led to us selecting Kowalski Construction Inc to do the mitigation, contents moving and storage, and the restoration of our home. Although my wife and I interacted with were polite staff and listened to our concerns, we experienced a terrible experience with Kowalski Construction Inc. In particular, we wish to commend Greg, Ron, Alfred, and Robert who were diligent and picked up the pieces after the fact.

The work done demonstrated incompetence, lack of attention to detail, and poor oversight and management of the project. Communications and hand-off between mitigation team, restoration team, packing team, and the billing group was totally lacking contributing to the mess that our home restoration project became. It is because of this that we feel Kowalski Construction service was ultimately substandard. My wife had to function as the de facto project manager in all aspects of the job because Jeramy was regularly absent from the site or nonresponsive.
I list a series of examples of the shoddy workmanship, lack of oversight and incomprehensible billing process.
1. Initial painting of the house was performed by inexperienced painters who had to be instructed by my wife about a simple as taking off light switch plates and not paint over screws that would make it extremely difficult to remove in the future if necessary.
2. Baseboards were installed in an erratic manner so they were not aligned and at different heights from the floor throughout the house. This required them being removed and reinstalled.
3.  Marble floor tiles, broken in the process of the dishwasher installation, were replaced by untrained individuals. This necessitated my wife finding a qualified floor tile expert for the third attempt.
4. A piece of granite counter was removed from one cabinet in the kitchen during the tear out and placed with the broken granite from the laundry room and severely damaged spare bathroom into the garage. This granite counter was intact and we were assured that because no granite in the kitchen was broken during tear out so we would be able to preserve the kitchen granite in toto. About 2 weeks before we moved back into our home i.e. ~4 months later, when my wife asked where this piece was, it discovered that the perfectly good piece of granite was removed to be discarded by Kowalski staff along with the damaged granite when my wife asked where this piece was. This resulted in purchasing a new set of slabs for the subsequent tear out and replacement of all the kitchen granite 1 month after we moved back into our home.
5. When the tear out was underway we went with Greg to Lowe's on June 28, 2018 to select hardware replacement including 2 vent fans for the bathroom and laundry room. These vent fans that were sitting at Kowalski Construction facilities were not installed before the new dry wall was put into the bathroom and laundry room. It necessitated cutting into the dry wall and inserting the vents from the ceiling above after the fact about 5 months after the vent purchase.
6. When putting in the vents Ron discovered that insulation was not put back into the space between the ceiling and roof as was required and billed for. This necessitated the last minute rental of a blower and blowing insulation in above the laundry room and bathroom when the cleaning crew had already started to clean the house for the pack back.
7. During the pack back it was discovered that the feet to our living room couch had gone missing. No one at Kowalski could find them in the storage facility.
8. A handmade occasional table that was stored by Kowalski had one leg broken off in the storage/moving process. Instead of getting it fixed, someone at Kowalski put some screws into the leg and table in an unsuccessful attempt to secure it. Then a Kowalski mover had the nerve to tell us to be careful with the table because a leg was loose.
9. Jeramy, who was responsible for overseeing this job, did not come to our house from early December 2018 until the completion of the job. How he could oversee anything is beyond my understanding.
10. The billing process Kowalski uses is opaque to the customer. An invoice for over $39,000 was issued to me for a supplemental contract. What this supplemental contract was supplemental to, was not clear. What charges were included in this supplemental contract were totally lacking. The billing staff was unable to tell me what this was for when I called.

These points are described because I considered them major and resulted in redoes, last minute fixes that resulted in carryovers beyond when we moved back, and demonstrated lack of consideration for customers. I cannot recommend Kowalski Construction for any restoration project, and recommend that people avoid dealings with Kowalski Construction on any residential projects.

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