Best Businesses in Phoenix, AZ

Chris did an incredible job on repairing our carpet by the door where our puppy dug it up  You can't even tell where the repair was done!

The water restoration crew was great. Felt very comfortable with them.

However, hired the restoration and construction for the remodel. Not nearly what I had hoped for. Not the worst but definetly not my best experience.

Seems like the construction phase was more afraid about getting their money upfront and in their pocket than eArning a good relationship with me.

On a positive note the guy whom did the work,Daniel,was great. Neat, clean respectful and was just all around nice to have in my home.  

To recap, I would say I didn't feel like a Priority during this project. Also felt like even tho I paid for every little out of pocket expense and did so immediately that things could have and should have been completed  in a more timely manner.

One last comment. I found the billing  confusing... they could be. Bit more explanatory or the entire process from beginning to end.

Great experience! They helped me handle a mold issue caused by my HOA and were so knowledgeable that they actually helped me to get the HOA to pay for the fix much faster than I could have on my own. Availability was awesome, even weekends, and the remediation was flawless, even above and beyond. I'd absolutely recommend.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

We had a transom window with a crack and the insulation was coming out.  Shane from Valiant contacted me right away and gave me choices when he would be in the neighborhood.  He came out in 3 days.  His bid was less than the competitors.  We agreed on a date and time for changing out the window.  There was no I'll be there between 10:00 and 3:00.  He needed a week to manufacture the window.

Shane arrived exactly on time - WOW and YAY!  He was a kind young man.  He went right to work and installed the new window.  He cleaned up after the work was done, including dustbusting the floors inside and out.

I completely recommend Valiant Window Repair and Shane.  We will definitely hire him again if ever we need a window repaired.  Susan

Ryan came out and met with us to advise on the work that needed done on our pool.  The pebble tec that was rolled on the sides of the pool as well as the steps had cracked.  There were also cracks on the bottom of pool.  Ryan was very honest with us and to what needed to be done-unlike previous quotes we received telling us we needed to resurface the whole pool.  Chris came out to do the work-they are very professional and personable.  They did an excellent job on the pool, steps and and re-cool decking around the pool as well as fixing the chips on the decking.  I highly recommend Leak Science.  They were also very reliable and timely.  Thank you Leak Science for all you have done.

Josh!! That is the owner. honest, kind, understanding and caring!
Had a slow leak hiding in the back of our kitchen cabinet that caused some nasty mold across the kitchen and bathrooms.
Josh replied to my weekend yelp message with helpful info and eased the initial scare of hurry up n get out of the house.
We had other companies come out. The other we considered came in lower but a. I didn't get such a great vibe & b. They wanted to rip out parts of my bathrooms that were nowhere near the mold! I chose Josh, insurance didn't cover, he had his crew work small areas at a time to try to minimize and damage and save me money.
His crew was nice respectful, careful and meticulous!
I hope I never need his services again and kinda hope no one does, but if it should happen that water damage comes up he's got my referral no questions!

I highly recommend this company.  Jeff the owner and his team were amazing.  Customer service, honesty, and his team were great.  Jeff was awesome at explaining how everything worked and the possibilities.  I wouldn't go with anyone else as during these circumstances people could be over charged!  Jeff and his company gave us an amazing price and great workmanship!

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Excellent service! Ron was professional, prompt, answered emails and texts in a timely manner, and was VERY thorough! He took his time cleaning a couch that was previously owned by a pet(s) owner. I am not a pet owner so I do believe I might have been having an allergic reaction to the couch..even though I had it covered. He probably saved my life! Ha! Not to mention the couch probably hadn't been cleaned...ever. Gross, yeah, I know! I would highly recommend Clean Theory and will have Ron back to clean my kitchen tile as soon as home improvements are complete.

Rarely do you see any time of service you've ordered showing up right on time.  We had an appointment and there was the truck exactly when it should be.

The individual cleaning our carpets was friendly and did a super job.  He spent time making sure all was as it should be.  We will definitely be calling this company again next time we need our carpets cleaned.

Thank you for the great service !

AZ Desert Tree Care was referred to us.  We called them and they came out the next day.  Ed was very personable, helpful and extremely knowledgeable about trees and shrubs.  We needed 3 large fruit trees trimmed and 2 very tall dead trees removed and some bushes cleaned up.  He gave us a quote at the time of the free estimate that we felt was a fair estimate for all the work to be done.  He came with his crew a few days later and they worked very hard and did a great job.  They were careful when removing the large trees and they left the yard looking better then when they arrived. I would highly recommend them and I will be using them again for all my landscape needs.

With all the rains in AZ lately we had a leak in my daughter's bedroom.  I contacted 1800 Water Damage and they handled everything.  Technician Nolan gave us world class personal service.  They were fast, efficient, friendly and minimized the damage. I would highly recommend them.  The Allens.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

There was a leak coming from the attic. Chris M from Master of Disaster went above and beyond.  He did the job that the plumber should have done. He came out around 8 pm, checked the situation and when I explained what I thought, he listened. He crawled in the attic, came down and manually regenerated the water softener. Down came the water.

Chris showed up on time, was polite and professional, and went above and beyond. He is an asset to this company.

However...when the next plumber came out he wanted to charge me SEVERAL hundred dollars to run a hose (less than 5 ft) from the water softener to the water waste line. REALLY??? I AM WOMAN BUT I AM FAR FROM BEING DUMB! Way over inflated pricing.

Did the job myself for less than $10.00.

I gave a 3 (would've been less) only because Chris was such a gem.

Had one of their drivers cut me off this morning in downtown Phoenix. Went across three lanes of traffic with no signal. Will never use their services.

Had a roof leak after roofer fixed the roof.  The roofer was slow to send a water extraction crew (few days).  AM/PM was on-site in an hour, got everything wet removed, put dehumidifiers and fans in.  In few days, it was like it did not happened.

Our home was water damaged by a break in a fire sprinkler pipe. This led to us selecting Kowalski Construction Inc to do the mitigation, contents moving and storage, and the restoration of our home. Although my wife and I interacted with were polite staff and listened to our concerns, we experienced a terrible experience with Kowalski Construction Inc. In particular, we wish to commend Greg, Ron, Alfred, and Robert who were diligent and picked up the pieces after the fact.

The work done demonstrated incompetence, lack of attention to detail, and poor oversight and management of the project. Communications and hand-off between mitigation team, restoration team, packing team, and the billing group was totally lacking contributing to the mess that our home restoration project became. It is because of this that we feel Kowalski Construction service was ultimately substandard. My wife had to function as the de facto project manager in all aspects of the job because Jeramy was regularly absent from the site or nonresponsive.
I list a series of examples of the shoddy workmanship, lack of oversight and incomprehensible billing process.
1. Initial painting of the house was performed by inexperienced painters who had to be instructed by my wife about a simple as taking off light switch plates and not paint over screws that would make it extremely difficult to remove in the future if necessary.
2. Baseboards were installed in an erratic manner so they were not aligned and at different heights from the floor throughout the house. This required them being removed and reinstalled.
3.  Marble floor tiles, broken in the process of the dishwasher installation, were replaced by untrained individuals. This necessitated my wife finding a qualified floor tile expert for the third attempt.
4. A piece of granite counter was removed from one cabinet in the kitchen during the tear out and placed with the broken granite from the laundry room and severely damaged spare bathroom into the garage. This granite counter was intact and we were assured that because no granite in the kitchen was broken during tear out so we would be able to preserve the kitchen granite in toto. About 2 weeks before we moved back into our home i.e. ~4 months later, when my wife asked where this piece was, it discovered that the perfectly good piece of granite was removed to be discarded by Kowalski staff along with the damaged granite when my wife asked where this piece was. This resulted in purchasing a new set of slabs for the subsequent tear out and replacement of all the kitchen granite 1 month after we moved back into our home.
5. When the tear out was underway we went with Greg to Lowe's on June 28, 2018 to select hardware replacement including 2 vent fans for the bathroom and laundry room. These vent fans that were sitting at Kowalski Construction facilities were not installed before the new dry wall was put into the bathroom and laundry room. It necessitated cutting into the dry wall and inserting the vents from the ceiling above after the fact about 5 months after the vent purchase.
6. When putting in the vents Ron discovered that insulation was not put back into the space between the ceiling and roof as was required and billed for. This necessitated the last minute rental of a blower and blowing insulation in above the laundry room and bathroom when the cleaning crew had already started to clean the house for the pack back.
7. During the pack back it was discovered that the feet to our living room couch had gone missing. No one at Kowalski could find them in the storage facility.
8. A handmade occasional table that was stored by Kowalski had one leg broken off in the storage/moving process. Instead of getting it fixed, someone at Kowalski put some screws into the leg and table in an unsuccessful attempt to secure it. Then a Kowalski mover had the nerve to tell us to be careful with the table because a leg was loose.
9. Jeramy, who was responsible for overseeing this job, did not come to our house from early December 2018 until the completion of the job. How he could oversee anything is beyond my understanding.
10. The billing process Kowalski uses is opaque to the customer. An invoice for over $39,000 was issued to me for a supplemental contract. What this supplemental contract was supplemental to, was not clear. What charges were included in this supplemental contract were totally lacking. The billing staff was unable to tell me what this was for when I called.

These points are described because I considered them major and resulted in redoes, last minute fixes that resulted in carryovers beyond when we moved back, and demonstrated lack of consideration for customers. I cannot recommend Kowalski Construction for any restoration project, and recommend that people avoid dealings with Kowalski Construction on any residential projects.

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