Best Businesses in Phoenix, AZ

Chris came to our house even a day early to begin repairs and was affordable and did a solid job for us.

Dakota came out and was very professional and courteous. He but on booties before even entering the house and was very thorough. I hate saying this but it is hard to find a good company that has employees that care about the company and the customer/client. Dakota was very nice and explained everything well and was honest on what I was needed.

We have used Darryl a few times at our house. Once when we were buying and we saw that the previous owners had a flood in the home, he came through and did a full home inspection and found a few areas that were not correctly replaced. His team did a fantastic job remediating the areas to where you would never know anything had ever happened. We've also had him out when we've had a few previous scares of mold. Each time Darryl is thorough, honest, professional and  goes above and beyond to walk us through everything he is seeing. To give an example, yesterday we had him come out and look at a small leak we found and he was honest in that we would be able to fix it ourselves and walked us through the steps we should take. Would highly recommend using this company!

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Super responsive and the job was done SO fast! Plus a really nice guy. Already booked them for another project next week.

I had a pool leak. Ryan West diagnosed the problem & had his associate Chris do the repair. A perfectionist. Beautiful work. Can't thank them enough. Pricing fair too.

Leak Science, LLC
515 E Carefree Hwy #165
Phoenix, AZ, 85085
(480) 258-0312
[email protected]
leakscience.com

Received great service in the beginning.  They sent someone out right away to evaluate a mold situation under my kitchen sink.  Tyler arrived right on time and was incredibly informative and courteous.  He did let me know that it would be a a few days before I would received the estimate, so I expected a small wait. A full week passed - nothing.  I called to follow up the beginning of the next week explaining that I wanted to go with them, and hoped the delay had been a misunderstanding (typo in the email, went to the wrong person - anything).  Tyler answered the call and seemed genuinely surprised I had not heard anything.  I explained I checked my spam folder, trash, etc., but had received nothing. I was assured the estimator would reach out to me that day via my mobile.  Again - nothing.  They must not need the business or need to replace their estimator (or perhaps hire more).  Either way, it's a shame.  An excellent on-site crew to start, but the office lost the business.  Starting my search over again for a provider.  Huge waste of time.

UPDATE: Adding a star based on the immediate responses received here and in email to this review. Though I had already selected another provider and thus can't speak any further to the experience with ServPro, I do greatly appreciate their willingness to look into customer concerns and try and make it right.

I am so grateful to John from Surv pro.  I woke at 4 am to a flood in my laundry room, garage, breakfast room and part of my dinning room.  I called at 4 am and John was at my house by 5;15 AM vacuuming up the water from a burst hot water heater. John was professional and quick. he returned    to check on the drying fans  for 2 days after.  I would recommend 'JOHN  for any water, restoration problems in the west Valley.  Excellent customer service.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Ron was EXCELLENT! Friendly, professional and timely. He did a great job on my sofa and carpets. I would highly recommend him for your carpet/upholstery needs. He will be my go to for future service. THANKS RON you ROCK!

Friendly and efficient but way too much water left behind not only on carpet but floors as well. 90 degrees and breezy here today and after 5 hours carpet is still wet in spots.  $75 minimum charge.

Ed and his team did an amazing job with removing the overgrown branches of my neighbors tree over my pool as well as grind the stump of an 80 ft pine tree we had removed.  He also removed a branch from the neighbors tree that was hanging over my flat roof garage.  As his team was working, multiple neighbors came out and hired them to do work on there trees as well.  I couldn't be more pleased and will use them in the future and recommend them highly!

Tom & Alicia run a terrific restoration business. We had water damage from a broken water heater in the garage with water coming through the wall back into a downstairs bedroom and closet. They were responsive and professional, and showed up when they said they would. The job was done right the first time, and I highly recommend 1-800-Water Damage, call Tom and Alicia.

George Redheffer, home owner

I cannot recommend Aftermath Services enough.  Save yourself some time and heartache and hire them!  

My mother passed away in her home and wasn't found for several days.  It was unexpected and quite tragic and when I got the news, I didn't know what to do.  
Aftermath was called in after I had hired another company who didn't do the whole job and I was stuck trying to figure out what to do.

I had actually tried to do the job myself.  I knew I had to get rid of all porous materials so I had a dumpster delivered.  After spending only 15 minutes in the house wearing a paper suit, N95 mask and booties to cover my shoes, I knew I couldn't do this alone.  I called Aftermath and they came out the very next day to evaluate the situation and started work the next day.  They removed a large portion of biohazard material that the other company had completely missed, brought in a huge ozone machine to run the entire time that they worked in the home and helped empty the home of all porous materials.  At one time they had 4 people working and at the end I was provided all documentation, lists of things that were thrown away, shown where the biohazard material was removed, and even shown time cards to see who was in the home and how long everyone worked.  I'm a little less stressed now, there is still work to be done, but their job is finished and I couldn't be happier with the results.
A sudden death of a family member is an incredibly tragic experience and Aftermath Services helped me so much.  Additionally, they worked with my mom's homeowner insurance company so none of this cost me out of pocket (except for the dumpster which I didn't know that they would have provided).

Master of Disaster service man Chris M. was excellent!  He is very thorough, great listening skills & excellent communicator in explaining problems.
We highly recommend him!  Thank you for your quality service Chris - We greatly appreciate it!
M & M Bruner

Slate is a fantastic company to work with!  Everyone truly cares about making a difference and helping anyone that is in need.  I would recommend giving them the opportunity to meet with you for honest and sincere solutions!

Had a morning appointment scheduled. Nobody showed up. I called the guy who scheduled the appointment, he expressed surprise that the tech hadn't called. Nobody ever called, nobody ever showed up. What a waste of time. Evidently they don't need my business, so I suppose they don't need yours either.

I was recommended to these guys through Restoration Affiliates.  My elderly friend was out of town for the weekend and when she came home to a flood,  she figured that I would know what to do.  According to her, the water supply line broke and the water ran for two days, affecting 6 rooms, soaking the carpets and hardwood floors.  She was hysterical, not in a good way.  Jim and his crew were out there an hour after I called, calmed her down and got to work.  Everything was covered by insurance and she was able to stay up stairs while they dried the down stairs.  The reconstruction went well, much to all our surprise.  She is happy and asked me to do something nice for those nice men.  Done.

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