Best Businesses in Phoenix, AZ

Excellent work and a very nice, professional guy! My dog ripped up the transition from tile to carpet after getting stuck in a closet and Chris made it look good as new. He had the exact match of carpet and took care to transfer the padding so it would feel the same from from one piece of carpet to the next. Very impressed!

I have used Rocky Mountain for a restoration project as well as working with them on other projects and they always have their customers needs first and foremost as priority.

If you think you might have mold, don't waste your time with the other companies. Unlike the others,  Daryl actually takes the time to diagnose the problem scientifically (takes samples to a lab for testing) before he diagnoses the problem. Another company wanted to charge us over 3k to fog the house. It sounded fishy and so it was Daryl to the rescue. He also gives a lifetime guarantee on his work under the philosophy that if you treat mold properly, it won't come back. This guy is the real deal and we recommend without any hesitation whatsoever.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Shane did a great job of sealing up some old windows that were showing signs of gaps in the sealing and becoming drafty. His work ethic was great and he was more than happy to explain the process of the project. Respected my home and surroundings, and provided very fair pricing. Would highly recommend for any window repair projects you may need.

Ryan came out and met with us to advise on the work that needed done on our pool.  The pebble tec that was rolled on the sides of the pool as well as the steps had cracked.  There were also cracks on the bottom of pool.  Ryan was very honest with us and to what needed to be done-unlike previous quotes we received telling us we needed to resurface the whole pool.  Chris came out to do the work-they are very professional and personable.  They did an excellent job on the pool, steps and and re-cool decking around the pool as well as fixing the chips on the decking.  I highly recommend Leak Science.  They were also very reliable and timely.  Thank you Leak Science for all you have done.

Received great service in the beginning.  They sent someone out right away to evaluate a mold situation under my kitchen sink.  Tyler arrived right on time and was incredibly informative and courteous.  He did let me know that it would be a a few days before I would received the estimate, so I expected a small wait. A full week passed - nothing.  I called to follow up the beginning of the next week explaining that I wanted to go with them, and hoped the delay had been a misunderstanding (typo in the email, went to the wrong person - anything).  Tyler answered the call and seemed genuinely surprised I had not heard anything.  I explained I checked my spam folder, trash, etc., but had received nothing. I was assured the estimator would reach out to me that day via my mobile.  Again - nothing.  They must not need the business or need to replace their estimator (or perhaps hire more).  Either way, it's a shame.  An excellent on-site crew to start, but the office lost the business.  Starting my search over again for a provider.  Huge waste of time.

UPDATE: Adding a star based on the immediate responses received here and in email to this review. Though I had already selected another provider and thus can't speak any further to the experience with ServPro, I do greatly appreciate their willingness to look into customer concerns and try and make it right.

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

On time, friendly, thorough!  Price was right, fast response.  No hidden fees or sell-ups after arrival.  Carpet looks and feels great, fresh scent.  Great job on the pet stains!

Five stars for Five Star!!! Best carpet cleaners in town hands down! Wish i had another set of hands so i could give them 4 thumbs up!

What a pleasant experience we had with Arizona Desert Tree Care.  Julie, the receptionist is delightful and efficient in scheduling and communicating.  We bought a new home with an extensive plot of and overgrown trees and shrubs.  Edward came out, walked the entire property, and suggested improvements and gave us an estimate.  Within a few days he returned with a large and hardworking group of arborists and workers that transformed the place.  Now the trees are trimmed, fed and look so much healthier. They cut back shrubs in order to shape them and help them grow back with more structure.  They also transplanted some cactus and agave that were crowding one another.  We are very pleased with the work they did and wouldn't hesitate to call them again.

Why would I bother looking up the license restrictions? I was a renter and chose him from yelp.com reviews for my proprietor and I participated in every stage of the decisions. FYI: You answered the phone when I called at midnight informing him his machine was not working properly. He damaged my threshold dragging in his dehumidifier, did not post required job site asbestos warning information and definitely questionable actions. I was homeless for months after he told my proprietor they did not have to pay for my lodging, ignoring the Rule of Natural Ethical Reciprocity.
What is the license number for giving out that kind of insurance advise?

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

Reliable and great service. Had a couple of the other companies make me wait most of the day and then postponed to another day because they were busy the rest of the day. But Douglas Weeks came out when they said and did an amazing job. Fixed my electric issues in no time. Was polite and professional even educated me through out the whole process. I recommend his quality services and will continue to use this company.

Slate Restoration is professional and timely.  Everything got fixed perfectly and I would recommend these guys to anyone.

Responded very fast, removed all the water and used huge dryers to remove moisture from the room.  Event helped finding contractors to repair the walls, cabinets, etc.

Worst company i have ever dealt with... pack out group - couldn't clean clothes in a timely fashion when we had to get out of our house I was told sort out 2 weeks of clothing and we will process them and get them back to you asap.  - Took call after call to get first delivery - wait for it 10 boxes of towels but no clothes.   Then it took several more calls for clothes to be delivered.

Damaged articles when moved back to the house - lost articles when moved back to the house.  - Now they want me to sign saying I will pay the difference they have not billed the insurance for delivering the product back to me 3K - they didn't unpack or put away it was all in the garage or spare room.  -

Thankfully we didn't use them for the construction - PM was not willing to write his own estimate was to lazy was only going to use what the insurance company provided.   When we wanted to change the scope of work they were going to do they wanted 20% of the amount of what they were not going to work on.  

Clearly not everything was cleaned as I am sure they wouldn't match my socks up but that is the way they came back to me.  

Nothing but excuses on why they couldn't get something done - everyone quit, manager was fired, blah blah blah.

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