Best Businesses in Phoenix, AZ

Chris did a phenomenal job repairing the carpet in my home.  You can't even see where it was repaired as it blends in with the existing carpet very nicely!  That is how good he is!  His prices also blow the competition away.  If you need your carpet repaired, Carpet Chris is the only guy you should call.

Rocky Mountain Restoration came out to my home as a result of water damage caused by a malfunctioning water softener.  They were prompt,
always professional and performed the work in a timely manner.  They checked on the dry out daily.  I especially want to mention the attention that JP, my project manager and Steve, the Tech, gave to this project.  They answered all of my questions and walked me through the entire process.  I would highly recommend this company.

Daryl visited a house I rent out where a termite contractor suspected a mold problem. He was able to make an initial visit almost immediately. He determined the issue had nothing to do with mold and was able to explain what was going on. He didn't charge me anything for the visit since it was on his way to another call anyway. Rather than take advantage of the situation he was completely straight with me. On top of it, no bill was above and beyond the call of duty. I have no doubt he treats all his customers fairly and wouldn't hesitate to call him in the future.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

10/10 could not recommend more.

Out of 10 companies. Valiant was the most responsive, had the best pricing and was available immediately. Showed up exactly on time for the scheduled appointment. Shane was on point to say the least and couldn't have been a nicer guy.

There was also no Well, you really should look into upgrading this window as well as all the others. I got that type of response from a lot of other companies, even though I explained it was a rental property. One even asked me to go back to the landlord about upgrading..

I knew exactly what I was asking for, single pane clear glass with dimensions and they delivered.

While I hope I don't deal with many more broken windows, this company will be my go-to if and when I do.

My pool had been leaking a few inches each week, and I was dreading a major issue. But, everything went smoothly with Leak Science.   Ryan was able to come out within a couple days of calling to schedule appointment.  He found the leak, and fixed it the same day; at a fair price. Thanks Ryan!

Received great service in the beginning.  They sent someone out right away to evaluate a mold situation under my kitchen sink.  Tyler arrived right on time and was incredibly informative and courteous.  He did let me know that it would be a a few days before I would received the estimate, so I expected a small wait. A full week passed - nothing.  I called to follow up the beginning of the next week explaining that I wanted to go with them, and hoped the delay had been a misunderstanding (typo in the email, went to the wrong person - anything).  Tyler answered the call and seemed genuinely surprised I had not heard anything.  I explained I checked my spam folder, trash, etc., but had received nothing. I was assured the estimator would reach out to me that day via my mobile.  Again - nothing.  They must not need the business or need to replace their estimator (or perhaps hire more).  Either way, it's a shame.  An excellent on-site crew to start, but the office lost the business.  Starting my search over again for a provider.  Huge waste of time.

UPDATE: Adding a star based on the immediate responses received here and in email to this review. Though I had already selected another provider and thus can't speak any further to the experience with ServPro, I do greatly appreciate their willingness to look into customer concerns and try and make it right.

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Doug was very responsive, showed up on time and did a great job!
I would most certainly use him again.

I needed my carpets cleaned but didn't know who to call with all the company's out there.five star carpet cleaning was the only company I called that answered and I'm glad I made the choice to go with them they were super friendly fast and efficient I will be using them again

We have used AZ Desert Tree Care three years in a row and will continue to do so.   Edward and Julie are great to work with, and Thomas with his crew did a great job with our trees.

They pay attention to detail and not just show up and 'hack away' at branches and limbs.   We used Tree Pros a couple of times, and AZ Desert Tree Care is much, much better.    

Pricing is very reasonable, they show up on time, and I highly recommend them.

Tom's assessment of the remedial work necessary for my situation was direct and thorough.  Tom explained all options, even explaining how I could do some of the work myself in order to save money.  I ultimately hired Tom and his company to do the entire job and I was so glad I did.  Could not ask for a more professional, helpful contractor.  Perhaps most of all, I appreciated his reassurances during a stressful time.
Tom and his company are indeed a blessing.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

Tim with Master of Disaster is the most helpful person you will meet BEFORE the work begins.  After the work begins, if there are any issues or problems, Tim essentially becomes a ghost.  Hired him to install a water filtration system...there were a number of issues.  

After installation, the water in the house was blue.  Called Tim on multiple occasions to inquire if this was normal, no response.  I finally decided to call to manufacturer of the water filtration system directly.  They inquired, what is the water pressure regulator set at?  I told them there was no  water pressure regulator installed.  The manufacturer told me that because Tim did not install the water pressure regulator, it voided the warranty on my new $1,600 system.  

The manufacturer also informed me they could have installed the entire system for $1,100 (including the water pressure regulator) so Tim deliberately overcharged me.  I spent 4-5 days trying to get a hold of Tim.  Finally...he felt I was worthy enough to receive a return phone call.  Tim came to my house, looked in me in the eye, and told me he would have his guys come out later that afternoon and install the water pressure regulator.  Told me not worry...he would take care of it.  His guys never showed, and that is the last time I heard from Tim.  By the way...I had to spend additional money getting a water pressure regulator installed myself.

Besides the water filtration system, Tim was also suppose to install a new sink.  He did install the sink, but his guys were sloppy during installation and I now have a 4 inch gash in the counter.  Tim tried to tell me the gash was there the entire time...yeah...right Tim.  I must have overlooked the gash as I only lived in the house 11 years prior to your guys being hired.

Lastly...be very careful if you are receiving water restoration services.  Tim preps you for phone call to the insurance company.  After invoices were submitted to the insurance company for work performed, I received a phone call from the insurance company regarding how much they were charged. The individual wanted to know specifically what work was actually performed.  Think about that for second..and ask yourself if you want to do business with these guys?

I recently referred them to one of my clients and they did an amazing job. They are always professional and timely. My clients were so impressed with the work that they did and the way they cleaned up every day! I am always happy to refer them because I know that they are going to treat my customers the way I do! Thank you Slate for being a Top Notch company!

Excellent service.  I was very impressed with AM/PM from the diagnosis of the issue (water damage), remediation of mold and removal of mold/water damaged cabinets, drywall, and baseboards, and a very quick repair of all the affected areas once the mold was gone.  A job I expected to take 2-3 weeks, based on prior experience with general contractors, was finished in only 4 days and looks as good as new.  Highly recommend!

I hired this company after a fire May 2018. They did the board up. Three months later, the insurance company was asking for a breakdown of the rebuilding quote. I was told by contractor they would have breakdown in a few weeks. I waited and called the contractor told me he had no idea where to start with the breakdown according to what the insurance company needed. This was a complicated rebuild. I had to fire them. Now on my third contractor who recognized the red flags immediately pulled a land survey. We had set back issues from utility company. This then caused other issues which took six plus months to resolve. We just recently received permit. It has been 2 years, and 2 months. If Kowalski had pulled a land survey...I would be in my home now. The second fire restoration company made same mistake, plus a few others. Kowalski mailed bills to wrong address, overcharged for storage...I found same for 1/4th the cost. This is wrong! I will say the professional manner with everyone at Kowalski was great, and I wish I could of stayed with this company, but the contractor simply did not have the experience needed to complete a complicated rebuild. This fact has cost me a lot of my own money, time, and the stress is beyond what I can describe. The cost of this personally is undesirable. Losing most everything, and a family member is difficult enough. I have moved four times, and I am now paying rent, and storage. All of this could of been avoided with a 300.00 land survey. An old home, owned for for over fifty years, neighborhood grew around property, and bordered a utility road...all red flags recognized by an experienced contractor.

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