Best Businesses in Phoenix, AZ

Chris came out and repaired a burnt section of carpet for us when we were selling our house. He was extremely professional and did an AMAZING job. You couldn't even tell the carpet had been replaced. He was quick, professional, and did an amazing job! If you need a carpet repair, don't call anyone else! Give Chris a call!

After having a pipe burst, we called RMR out to assess the situation. The response time was incredible! They immediately had someone out to start drying out our kitchen and master bathroom. Logan and Jordan have been incredibly helpful and professional. We have never had to deal with this situation before and no question we have had has gone unanswered. I highly recommend using them.

We noticed mold in our garage. Called Darryl, who was prompt at responding by phone or text. He explained that the mold was because our roof was leaking, which further inspection from a roofing company proved him correct. He also explained that our house was custom made and required special materials. We got the lab results and an estimate in a timely manner. Unfortunately, when we contacted the insurance company, they sent out a different mold company for the repairs, so this comment is not evaluating his repair work. However, the company we got from the insurance has proven to be very lacking in communication from the start and borderline incompetent, not even realizing the special circumstances around our custom made house until they started tearing things apart, even though Darryl noticed within ten minutes of getting here. So comparing two mold companies back to back, I can say Moldex is way superior, and wish the insurance company had chosen him.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

We have a leak that we don't know if it is coming from the roof or the window. We were getting differing opinions, so we had Valiant (Shane) come out to do an inspection.  Shane was very honest, and told us it was definitely coming from our roof.  We appreciated how quickly he came to our house, and how honest he was.  I have already recommended this company to others in our community.

Ryan fixed my insidious leak without any hidden surprises.

I had a leak in my pool that went beyond the capabilities of my local pool cleaning service.  I needed a professional.  Before visiting, Ryan explained the diagnosis process, and some common scenarios for the cost and effort for each, depending on if the leak is easy or harder to find.

Ryan was able to find a disconnected pipe connecting the chlorine tablet reservoir with the pool.  Since I had recently converted to salt-water, I had the pipe stopped, which was more economical as Ryan suggested.  He also walked me through the repairs that needed to be done on the deck as a result of the excavation needed, which was super helpful when talking to deck repair companies.

Thank-you Ryan for helping us out on a frustrating problem and I now know who to call if I have any more issues.

Josh!! That is the owner. honest, kind, understanding and caring!
Had a slow leak hiding in the back of our kitchen cabinet that caused some nasty mold across the kitchen and bathrooms.
Josh replied to my weekend yelp message with helpful info and eased the initial scare of hurry up n get out of the house.
We had other companies come out. The other we considered came in lower but a. I didn't get such a great vibe & b. They wanted to rip out parts of my bathrooms that were nowhere near the mold! I chose Josh, insurance didn't cover, he had his crew work small areas at a time to try to minimize and damage and save me money.
His crew was nice respectful, careful and meticulous!
I hope I never need his services again and kinda hope no one does, but if it should happen that water damage comes up he's got my referral no questions!

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Ron did a great job - he came when he said, did the work quickly and well and even took some of our rugs with him because they needed more attention. He did all of this at an extremely reasonable price.

Second Time I have needed my carpets cleaned in Casa grade and let me tell you it's no walk in the park being able to find a decent company. I won't mention names but lets just say the last company that came out had no horsepower. So I decided to try someone else. Five star was the first place I had called hoping they would be decent. Right from the start when the man who answered the phone with a friendly greeting I knew they were already off to a good start. Needless to say I was pleased with everything. From the initial phone call to the end. The two guys who came out to perform the service were extremely polite and caring. They understood what I wanted done and didn't do anything other than what I had asked. If I ever need to use carpet cleaning services again I'm definitely using five star!!

Eddie and his crew did an awesome job last year. I waited to review to see how the landscaping project panned it. Eddie was a knowledgeable arborists who took very good care of the issues we were having with drainage, trees, and plants.
It was exciting to see Ed at my neighbors house today. I had referred Ed after my neighbor asked, who did the awesome landscaping and tree trimming work?.
Thanks to AZ Desert Tree care crew my drainage condition improved and have less issues with standing water. Really happy with trees and landscaping 6 months later.

Unfortunately with all the monsoons I had some water damage in my home and did not know where to turn. A friend recommended 1-800-water damage and I am so glad they did. I spoke with Alicia and she was just awesome, she walked me through the process from start to finish and I felt I was in good hands and I was. They came out, took care of the problem and handled it all with the utmost of professionalism. We all hope we never have to call the water damage people and I agree but if you do have to give Alicia a call, she will take care of you!

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

Tim with Master of Disaster is the most helpful person you will meet BEFORE the work begins.  After the work begins, if there are any issues or problems, Tim essentially becomes a ghost.  Hired him to install a water filtration system...there were a number of issues.  

After installation, the water in the house was blue.  Called Tim on multiple occasions to inquire if this was normal, no response.  I finally decided to call to manufacturer of the water filtration system directly.  They inquired, what is the water pressure regulator set at?  I told them there was no  water pressure regulator installed.  The manufacturer told me that because Tim did not install the water pressure regulator, it voided the warranty on my new $1,600 system.  

The manufacturer also informed me they could have installed the entire system for $1,100 (including the water pressure regulator) so Tim deliberately overcharged me.  I spent 4-5 days trying to get a hold of Tim.  Finally...he felt I was worthy enough to receive a return phone call.  Tim came to my house, looked in me in the eye, and told me he would have his guys come out later that afternoon and install the water pressure regulator.  Told me not worry...he would take care of it.  His guys never showed, and that is the last time I heard from Tim.  By the way...I had to spend additional money getting a water pressure regulator installed myself.

Besides the water filtration system, Tim was also suppose to install a new sink.  He did install the sink, but his guys were sloppy during installation and I now have a 4 inch gash in the counter.  Tim tried to tell me the gash was there the entire time...yeah...right Tim.  I must have overlooked the gash as I only lived in the house 11 years prior to your guys being hired.

Lastly...be very careful if you are receiving water restoration services.  Tim preps you for phone call to the insurance company.  After invoices were submitted to the insurance company for work performed, I received a phone call from the insurance company regarding how much they were charged. The individual wanted to know specifically what work was actually performed.  Think about that for second..and ask yourself if you want to do business with these guys?

This is a fantastic company!  Their service is top notch.  Everyone is very helpful and professional.  They took the time to explain everything they were going to do, they very flexible, and thorough in cleaning up when they're done.  The person I had the pleasure to work with was Andrew but their entire team is great.

Wonderful company!  Very honest, helpful, reliable and timely.

Tyson from Kowalski was extremely honest and handled a mold issue in our new condo well, as promised, on time and within budget. Thanks.

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