Best Businesses in Phoenix, AZ

Matt is one of our vendors from Interstate Restoration Group and they are the best!  We recently had a huge resident activity that Interstate Restoration Group participated in by making a generous donation.  We appreciate their business and recommend anyone to use Interstate Restoration Group.   Thank you Matt, we appreciate everything that you do for us at Ascent at Papago Park!

Highly recommend Tempe Only Waters! I had an emergency water leak from the upstairs restroom. He instructed how to stop the leak over the phone and came out to make the repairs and patched the drywall. Good as new! I will be recommending to family friends and clients

I had Gurr Brothers Construction,  who was referred to me by another contractor, complete some repairs on one of my properties after a small roof leak. Being out-of-state, I relied on photos and feedback from the tenant. Bradley was the superintendent on the job and he was able to complete everything smoothly, professionally and effectively. Once the job was completed, I was sent photos of the work.   Both Bradley and Rachael in the office were able to work together as a team and keep both the tenant and myself fully informed. I would definitely recommend Gurr Brothers to others and contract with them again!

Dave and his crew were wonderful. Such a pleasure to work with and I have not one complaint. If I don't have a complaint then you know they were outstanding because I'm very picky. I would highly recommend them. Very efficient, clean up was neat and just so reliable. Stress free for a stressful situation.

From the moment I first contacted them, I was treated with care and concern. We were on vacation and my house sitter noticed the standing water. My initial contact with them was not only via phone but I was in a different time zone. Jessica answered the phone and went into action immediately. This was the first time I ever needed to contact this type of service and she guided me through the process. She contacted her folks immediately and got them out there to begin working on the water standing in my house - and kept me informed along the way. They were at the house within about 1.5 hours of my making the initial call.

We got the water shut off. Then all I had to do was coordinate to have someone meet them at the house and give them the key. They took it from there, including put a lockbox on the door so that my house sitter didn't need to come and go. I spoke with the Project Manager, David, when they first arrived. He did a great job of talking me through what he saw and his initial recommendations.

When we arrived the next day, the water was all gone.  They floor was dry. There wasn't a sign of flooding remaining in the home. They'd moved all furniture into the center of each room and covered it with plastic. Anything that was on the floor was dried off and stacked for us to go through. There people were SO polite and caring. We got into town as they were about done for the day, the waited for us to arrive home from the airport. The Project Manager took us through the house, explained what they'd done so far and made any additional recommendations. The time that he spent walking us through and listening and answering questions was invaluable. We discussed where we needed to go from there.

The last day, we had a crew that did nothing but clean. They vacuumed the entire house. Wiped down cabinets and shelves. They even mopped. We only have bathroom floors remaining, but they still mopped up the concrete, too. I'm not sure I knew what to expect, but was pleasantly surprised by this. It made waking up a bit more comfortable this morning.

In all, we had them at the house on the emergency evening for about 3 hours, then I think 6 full time days (we had some VERY difficult wood flooring to remove and the last day was the clean up day). I've sent off fabric furniture to them for cleaning (couches). I assume that will turn out wonderfully, too. Jessica said she's mailing us a CD of all of the photos they took while they were here (probably most of them pre-work and with water).

One more thing I'd like to mention is that our insurance company denied our claim. When they realized that, they were very sympathetic. Instead of waiting for a bill, I asked them to hit me up with an estimate so that I could manage the money situation with my bank. The last day they were here (for clean up) is the day that the I requested the bank transfer. I'm glad they let me work that way, because we'd just put the flooring deposit on our credit card and I wasn't ready for them to charge the card the full amount due. Another sign that they 'get it' and are a great to work with.

UPDATE: May 8 - the drywall guy came by to check out the work that needs to be done. He asked me who did the work(removing the bottom 2 feet of drywall) and said that they did a great job.

In every industry, there is one company that shines as a leader in innovation, dedication,  ethics and customer care.  Based on my experience in working with Van, John and the crew at Disaster Services, I can truthfully say that they are the shining star of the disaster recovery industry.  

One week prior to putting my house for sale, I had a leak behind the refrigerator which caused damage to my property as well as the condominium below me.   I reached out to a number of companies and they all had minimum charges exceeding thousands of dollars (exorbitant) and they all wanted to charge me just to come on site to provide me an estimate.   As I was paying for the repairs out of pocket, I did not have a significant budget and I wanted a fair and honest estimate.

I spoke to Van on a Sunday and he offered to dispatch his crew on site immediately.  He was accompanied by one of his lead technicians, John. They both impressed me with their knowledge and willingness to do everything within their power to resolve the issues in a timely manner.
As an aside, John is a super-star tech and holds 60+ industry certifications.

The crew did phenomenal work and was very meticulous. They went the 'extra mile' and made several trips to my home to monitor the progress and add additional machinery, as required.

I can truthfully say that Disaster Services is the utmost professional organization and saved the day!

I would highly recommend them to anyone who is in need of this service.

A top notch company!!

I won't bore you with details of storm water than entered my bottom level condo on two sides.  I needed help, and I needed it FAST!  Nasur and his crew are amazing!!!  They explained exactly what needed to be done and exactly how much it would cost.  Restoration work is not inexpensive; it never is.  Quality work and attention to detail in the restoration process, on the other hand, are dependent upon whom you hire.  I was extremely impressed and satisfied with the work that was completed by Restore Master at my condo.  They were at the condo within an hour of my call, and they got to work within minutes of arriving.  After having removed the soaking wet insulation from the walls, they returned multiple times over the next several days to check on the progress of the commercial drying fans and dehumidifier.  They were extremely professional during the entire process, and they spent a lot of time cleaning up after they finished.  Both the tenant and I were very impressed.  It is often the small companies that have the best attention to detail and a solid work ethic.  Restore Master definitely earned this five-star review.

This is an amazing company. Chris came out a few hours after I called to book an appointment. He thoroughly examined my bathroom where I suspected mold. He is extremely professional, honest and knowledgeable and even though I only had a tab bit of mold in my sink which didn't warrant further testing, he spent the time explaining mold, the testing process, and when to worry to me. I really appreciate his honest approach and highly recommend resolution fire and flood.

I had a pipe break inside of the wall.  My Home Warranty sent out Enviro-Clean to stop the leak and grant access (i.e., open the wall) for the plumbers, as well as set up some dryers.

Although no one is happy when something like this happens, I was very happy with how Enviro-Clean handled things.  The staff they sent was professional and efficient, doing as little damage as possible while opening up everything they needed to.  They also worked very well with my Homeowner's Insurance, which I appreciate.

This company has taken excellent care of my home and our rental properties. The dogs who lived with our last tenants ruined the carpet. Urine everywhere and even a few spots where they had clearly dug or chewed holes in the carpet. Dave came over with a blacklight and urine treated the entire house at night. His crew was then there for several hours the next day. The carpet looked and smelled new again. Thanks.

Excellent customer service and professionalism!  On time and took great care with our living room rug.  Dan's recommendations helped me to make the best decisions possible for an older rug.  I highly recommend this ChemDry!

I'm a recent first-time home buyer and really appreciated our project manager (Brandon) walking us through the process from the estimate at the beginning to final walk through at the end.  He communicated back and forth with our insurance and made the process as smooth as possible.  We also appreciated the contractor who did a lot of the work, Waldo.  He treated our home with respect and seemed to be dedicated to getting the job done well.  We highly recommend Summit and will go back to them with any future restoration needs.

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don't always believe them when they say we are sending out one of our best people yet a company truck will pull up for a different business. Can be very... snake in the grass with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it's high on my consideration list considering my most recent experience.

We had a nasty pipe break in our home that did a tremendous amount of damage. Thankfully, Restoration 1 came and took care of the water, and removed all of the wet materials. They arrived within 30 minutes of the pipe break, and started working. I was amazed at how much damage the water caused in such a short amount of time. Their crew worked through the night and stabilized my home. I am extremely grateful for their help and would recommend them to anyone that has water damage.

This is the best company by far!! They are super responsive and timely. I had damage to my house due to a storm that come through the valley and they were able to help me get it fixed in no time! Thanks to you guys! I highly recommend this company.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

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