Best Businesses in Phoenix, AZ

Matt is one of our vendors from Interstate Restoration Group and they are the best!  We recently had a huge resident activity that Interstate Restoration Group participated in by making a generous donation.  We appreciate their business and recommend anyone to use Interstate Restoration Group.   Thank you Matt, we appreciate everything that you do for us at Ascent at Papago Park!

Highly recommend Tempe Only Waters! I had an emergency water leak from the upstairs restroom. He instructed how to stop the leak over the phone and came out to make the repairs and patched the drywall. Good as new! I will be recommending to family friends and clients

Just wanted to note my appreciation for the Gurr Brothers Construction employee or owner that treated me to my lunch at the drive-thro at Chick-Fil-A (Dobson Riverview) earlier today while trying to grab food before my next call & before it got too busy. I was in my police patrol vehicle and it was such a nice surprise that my sandwich was paid for  and I appreciate they support L.E.  - Thank you again! Donovan  :-)

Dave and his crew were wonderful. Such a pleasure to work with and I have not one complaint. If I don't have a complaint then you know they were outstanding because I'm very picky. I would highly recommend them. Very efficient, clean up was neat and just so reliable. Stress free for a stressful situation.

Servpro of Phoenix was very responsive and very helpful with cleaning up the water damage that occurred in my home. Tony Baird was very helpful with explaining the whole process and made me feel very at ease with the whole process.

Van absolutely went above and beyond in his care for our water damaged areas.  We appreciate his professionalism and attention to detail in mitigating our problem areas. He is hard working, dedicated, efficient, and very reasonable with his prices. I highly recommend him if you are in need of these type services.
Bob M.

Ugggh...hot water heater burst flooding several rooms.  I figured no worries, will get the water heater replaced, dry vac the water and pick up some fans at Home Depot to dry everything.  WRONG!!!!

A friend convinced me to contact this company to at least check it out so I called and am soooo grateful I did.  The nicest most helpful man named Nasur came out same day. He used equipment that could see and detect water/ mold behind the walls (would never have believed it unless I saw it myself) to make sure all was dry and prevent the dreadful MOLD from forming.

The health and safety of my pets and family are #1 and I'm thankful I realized water cleanup needs to be done professionally. THANK YOU RestoreMaster!!!

We used Resolution Fire and Flood following a small kitchen fire.  After they completed work which included a complete cleaning and interior painting of our home, they had to redo the painting portion due to the poor quality of their work.  This kept us out of our home for an additional two weeks.  After two weeks, Resolution Fire and Flood considered the job complete.  We are left with poorly painted and unfinished cabinets, uneven ceiling lines, paint on our backsplash, tile flooring, shower, bathroom vanity, inside our fireplace, on wood floors, on custom light fixtures, on ceiling fans, on door frames and every other surface possible.  They didn't even clean all the items they charged the insurance for.  Resolution Fire and Flood over promises and under delivers.

I had a flood at my house and was referred to Enviro-Clean from a friend. They were at my house within the hour and were so helpful with explaining the whole process to me of what needed to be done to my home and explained the insurance situation to me also. Once the work was completed I never had to worry about a bill. My insurance sent the payment directly to them and it was such a smooth process. I highly recommend this company!

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

I've tried a lot of carpet cleaners over the years. And though most of them were ok. I really Loved Dr Chem dry.
 First of all, we got a Saturday appointment which is convenient for us.  Dan was our tech. He quoted me via email but offered to come out to give exact quote. I didn't want that. So he ballparked what he could till day of. When he arrived we walked thru the house. I showed him all areas that needed cleaned and one area that was stained from my pets.
He wrote up the price before starting work. It was close to the ballparked price.
 He did an amazing job. It really looks way better than I had hoped ( the pet area was my concern)  And one mystery stain was removed. Dan was friendly and helpful.
The best thing about Chem dry was the dry time. Completely dried in like 3 hours.
We will continue to use Dr chem dry, hopefully yearly .

The only thing I felt was overpriced was the price to clean area rugs.  Between $1- $2 a square ft. Which doesn't sound like much , but for an area rug 12x8. That's almost $100. These are cheap rugs that I only paid $100 to $150 for brand new. So $100 to clean them is excessive for us. I feel no more than $50 each would be fair. So keep that in mind if you have cheap area rugs that need cleaning.

In the past, I have added on the rugs to be cleaned for $15 to $25 each. So even $50 each, I would pay but seems pricey, IMO.

Summit recently handled a major water damage repair at our house.  It involved mold remediation, repairs in HVAC closet, complete  removal & replacement of our MBR closet system, painting, etc. They quickly and professionally took care of assessing the damage and getting the repair and restorations moving.

Their ongoing coordination and management of the work was exceptional.  They saw that the work was done correctly and on time, Their project manager, John Burkhart kept us informed and was always reachable.

We especially appreciated how Summit was our single point of contact and handled all billing, payments, insurance, etc.

We would recommend them to anyone.

Shady business practices! They take two months to get an estimate to the client and then blame everyone else. It took 30 days just to submit an original estimate which was never sent to me just the insurance. They lie and try and push you off by saying they are waiting on the insurance company to approve the claim, meanwhile they cashed the check from the insurance. Then they refuse service if you question their shady practices!
Hopefully these professionals can figure out how to send a check back to the insurance for work they failed to do!

Extortionists.

Wow, dealing with this place was an experience. Five years ago we lost our house to a fire--a total gut down to the wood beams and concrete. I hired a mitigation company and had a good experience (name begins with the letter S and they are pros). Everyone at that company was sensitive, patient and respectful. There were never any billing shenanigans. Unfortunately, when we recently sprung a leak in the roof ruining a patch of ceiling and one wall, I couldn't quickly remember the company name, and so went with the restoration place the plumber recommended. Mistake.

The techs who came out were polite and seemed careful. They cleaned up after themselves. At one point I had to stop them from attempting to pry up my unharmed, glued down hardwood floor. I couldn't understand why they would do that because the floor had been toweled dry and wasn't damaged.

Our insurance company caught the fact that R1 was attempting to double dip by first charging for drying and dehumidification of a wall that was obviously saturated with water trapped behind the paint, and then later returning to remove the same drywall. There were other assorted small padding charges that R1 records couldn't back up which they subsequently removed from the billing. Traveler's paid out $1464.70 for the drywall removal and haul away, disallowing the extra padding for previous drying time. Our rebuild contractor agreed the allowance was fair for the work they'd done.

I never received a detailed invoice, and the first contact I had with Restoration 1 was a threat to attach a lien on my property for the extra $800 Travelers had disallowed. I filed a complaint with the ROC for price gouging and for the damage done to my hardwood. Darrin agreed in writing to remove the disallowed charges in exchange for dropping the ROC complaint. Three days later he said he would only consider the invoice paid in full if I also agreed not to post anything negative on Yelp or Google. First they tried to scare me into paying them money they didn't earn by threatening a property lien, then tried to use the same threat to prevent me from warning off others with my experience.

The funny thing is, Traveler's paid in full the claims for the drywall and the paint and even the hardwood that Restoration 1 destroyed. They paid out the claims for our fire five years ago as long as we could back up any requests with proper documentation. Restoration 1 is the only company that has tried to pull a fast one.

If you are using them, watch them like a hawk, ask questions, and take detailed photos so that you have proof of what they did and didn't do after the fact.

This is the best company by far!! They are super responsive and timely. I had damage to my house due to a storm that come through the valley and they were able to help me get it fixed in no time! Thanks to you guys! I highly recommend this company.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

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