Best Businesses in Phoenix, AZ

Matt is one of our vendors from Interstate Restoration Group and they are the best!  We recently had a huge resident activity that Interstate Restoration Group participated in by making a generous donation.  We appreciate their business and recommend anyone to use Interstate Restoration Group.   Thank you Matt, we appreciate everything that you do for us at Ascent at Papago Park!

Highly recommend Tempe Only Waters! I had an emergency water leak from the upstairs restroom. He instructed how to stop the leak over the phone and came out to make the repairs and patched the drywall. Good as new! I will be recommending to family friends and clients

Professional company and professional work done by a company that cares about craftsmanship. It was obvious these guys loved what they do. The bid process was very easy and they always showed up when they said they would. Explained things very well and timelines were met. Communication was on point and that meant a lot to me and my busy schedule. So happy with my remodel and the entire experience. So glad I was referred to them.

After dealing with a ceiling leak in my garage and waiting weeks for my insurance to process my claim and having to deal with unreliable and ridiculously priced contractors, I was referred to Jenkins. I had the pleasure of having Mario as my project manager and he was professional, communicative, and prompt. From getting quoted, scheduled, and having the work completed, everything went smoothly and without issues. My ceiling came out looking better than it looked before the incident.

This company is made up of some of the most professional and upstanding people. I trust them with my home and my family.

I highly recommend Disaster Services and their owner Van Smith.  From our first meeting I was impressed with his prompt and professional service.  But as we delved into our Black Mold issue, my wife and I were beyond grateful that Van was there for us!  Van's knowledge is extremely evident when he talks and works.  Going the extra mile when he really didn't have to, made us feel like he was not just a contractor but a friend as well.  Our house was back to normal in a very short time frame after Van got involved.  Again, My wife and I completely recommend Van Smith and Disaster Services.  So if you want security that it will be done right in a timely and professional manner, call Disaster Services  now and Van will get a smile back in your life :).  -
Jonathan Manning
(San Tan Valley, AZ)

Hi! hope you read my review first before calling other companies in fixing your water damage issues and leakages. Let me give you a summary of what you will be your experience:

1. Nesur consults you, works around your time
2. The most budget friendly youll ever get
3. His advice, take them. He his way around stuff.
4. Cleanliness is top notch.
5. Covid19 friendly. All has masks.
6. Did I say budget friendly?

Here is my full review:

In the midst of this pandemic, we suffered leakage in our bathroom twice. And twice, restore master was there to do their job. I cannot tell you how much the owner has helped us. First, he went with my schedule. I am a frontliner and I sleep in the day, they accommodated that. Secondly, we the guys that work for him were so neat that they cleaned after themselves. More importantly, Nasur put up with my questioning and inquiries throughout the process. For someone who deals with patients and family members that ask a lot of question, I knew Nasur did a great job in answering mine. Their pricing is very competitive and he works around your budget. I also appreciate that he comes to your house himself to assess the issue first then let his employees do the job later. This shows his dedication and committed with his own company. Furthermore, his advice in regards to other stuff such as what other companies to use as carpenters, plumbers, and other utility guys is invaluable!

Not to mention, I searched for two days before setting with Nesur. Other guy wanted to rip off my entire wall for a small spot of leakage. Nesur thought that was obviously adding more bills for them. Another wanted to rip off my insurance. Nesur also knew that was a rip off. I tell you, this guy knows all the tricks that others bestow to consumers who are in dire stress. That is why I trust him, that is why I choose their company.

Here is my advice, is you need restoration and any kind of water damage call him! Tell him that this review has made you connect to him! I would put my google reviewer reputation in line with this review. I stand firm that they are the best on what they do.

Final thoughts, do not hesitate on calling them for any problem. Ask for Nesur, he usually answers his phone call. Leave a voicemail. Call him first before you even think about calling the other guys. I just saved you headaches and ALOT of money by recommending this guys!

P.S. I fairly make reviews now because of time constraints and ofcourse since its saturated now, but I want to make sure they get the rating they deserve. So here a review from a former four year elite.

Stay safe.

I've worked with Resolution Fire and Flood twice now. It is refreshing to work with services that come through for you from beginning to end. The owner, Chris, is such a professional, knowledgeable and all around friendly and great guy. He's extremely calm in emergencies and is available around the clock. He really makes things seamless.

His office staff is so courteous, polite and helpful. His crew is very hard-working and friendly.

I'd call Chris again in a heartbeat!

Incredible company. First time home owner and had a hot water leak through the house. Their employee Tyler took great care of us, was informative and made sure everything with insurance went smoothly. Even gave us a very large discount on my out of pocket portion. The team that did the work was great too, professional. They even delayed payment until I had received the funds from my insurance so I didn't have to front any cash. I will be recommending them to everyone I know, and will be back if I ever have any more damage to my house!

This company has taken excellent care of my home and our rental properties. The dogs who lived with our last tenants ruined the carpet. Urine everywhere and even a few spots where they had clearly dug or chewed holes in the carpet. Dave came over with a blacklight and urine treated the entire house at night. His crew was then there for several hours the next day. The carpet looked and smelled new again. Thanks.

I just had Kody and Dale, representatives of Dr. Chem- Dry, carpet cleaning and tile cleaning at the house to clean and seal the bathroom tile and tile floor in the walk-in shower.
I COULD NOT BE MORE PLEASED!!!!
On time and called to let me know they were on the way, very clean, reasonable pricing and wore booties.
A KEEPER. 602-243-6379

My home had water damage June 5 and my insurance company sent Summit Restoration out to take care of us.  Over a week's time 5 cabinets were pulled out and several walls were cut up to 2 feet from the ground.  We are in October now and I just don't see an end.  They are trying to fit pieces of old cabinets onto the new and placing my old granite countertops back onto the rebuilt cabinets.  It's not fitting.  The repair of the walls have been done twice now.  Trim done twice also.  The materials used the first time were different and didn't fit but the company used it anyway.  On exterior walls they did not put insulation into the wall.  clean out was covered by drywall and cable boxes were covered also.  The cable box being covered was the only reason I was able to get them to open the wall back up to show them that what I suspected about no insulation being put into the walls was true.  I have so much more to say but don't want to waste anymore time.  However, I did look at the reviews when we decided to allow Summit Restoration to repair the damage and they were relatively good.  I want you to consider another business. Any other business has to be better.  I just have to believe that there can't be worse than Summit Restoration.

If you are good with a company whose project manager of your job NEVER communicates with you unless you reach out ... if you are good with a company whose project manager didn't know the scope of the job when coming to see the site ... if not having consistent workers each day who know what was done the day before and what needs to be done that day ... if clear communication with the workers on 'who will be here tomorrow and what work will they be doing' ... if none of these things are important to you then Go To Services is the company for you!  I also had multiple emails with one of the leaders of the team at GTS who assured me that the President of the company takes these concerns seriously and that he is good on following up on things and would be in touch with me to discuss.  That was 8 weeks ago and I have never been contacted by the President of the company.  The project manager never came back to walk the job at the end to be sure that everything was done that was scoped.

Extortionists.

Wow, dealing with this place was an experience. Five years ago we lost our house to a fire--a total gut down to the wood beams and concrete. I hired a mitigation company and had a good experience (name begins with the letter S and they are pros). Everyone at that company was sensitive, patient and respectful. There were never any billing shenanigans. Unfortunately, when we recently sprung a leak in the roof ruining a patch of ceiling and one wall, I couldn't quickly remember the company name, and so went with the restoration place the plumber recommended. Mistake.

The techs who came out were polite and seemed careful. They cleaned up after themselves. At one point I had to stop them from attempting to pry up my unharmed, glued down hardwood floor. I couldn't understand why they would do that because the floor had been toweled dry and wasn't damaged.

Our insurance company caught the fact that R1 was attempting to double dip by first charging for drying and dehumidification of a wall that was obviously saturated with water trapped behind the paint, and then later returning to remove the same drywall. There were other assorted small padding charges that R1 records couldn't back up which they subsequently removed from the billing. Traveler's paid out $1464.70 for the drywall removal and haul away, disallowing the extra padding for previous drying time. Our rebuild contractor agreed the allowance was fair for the work they'd done.

I never received a detailed invoice, and the first contact I had with Restoration 1 was a threat to attach a lien on my property for the extra $800 Travelers had disallowed. I filed a complaint with the ROC for price gouging and for the damage done to my hardwood. Darrin agreed in writing to remove the disallowed charges in exchange for dropping the ROC complaint. Three days later he said he would only consider the invoice paid in full if I also agreed not to post anything negative on Yelp or Google. First they tried to scare me into paying them money they didn't earn by threatening a property lien, then tried to use the same threat to prevent me from warning off others with my experience.

The funny thing is, Traveler's paid in full the claims for the drywall and the paint and even the hardwood that Restoration 1 destroyed. They paid out the claims for our fire five years ago as long as we could back up any requests with proper documentation. Restoration 1 is the only company that has tried to pull a fast one.

If you are using them, watch them like a hawk, ask questions, and take detailed photos so that you have proof of what they did and didn't do after the fact.

Such a nightmare.  First off he was the most irresponsible, unreliable, hot head I have ever met.  He said he would be here on the job and was never here. Made appointments he didn't keep and if he did he would show up late. He never came to check on the job and because of that his crew left our roof open when merging our addition and didn't cover it knowing we were going to have horrible rain. This is XMas Eve and my sons entire ceiling collapsed.  He is trying to bully us to continue to use him.  He has made one bad decision after another.  You should pray you never have to work with someone like Jim Rana. Call me for all the other horrible things that happened.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

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