Best Businesses in Phoenix, AZ

Matt is one of our vendors from Interstate Restoration Group and they are the best!  We recently had a huge resident activity that Interstate Restoration Group participated in by making a generous donation.  We appreciate their business and recommend anyone to use Interstate Restoration Group.   Thank you Matt, we appreciate everything that you do for us at Ascent at Papago Park!

Highly recommend Tempe Only Waters! I had an emergency water leak from the upstairs restroom. He instructed how to stop the leak over the phone and came out to make the repairs and patched the drywall. Good as new! I will be recommending to family friends and clients

Gurr Brothers did beautiful work rebuilding my kitchen after an unfortunate water damage incident under my kitchen sink.  They re-built my kitchen cabinetry and made them look absolutely identical to the original cabinets; the end-piece of my cabinets actually looked better than before.  I will now always call Gurr Brothers' plumber, Don and electrician, Jake, who both helped get the job done - they were incredibly knowledgeable, professional and amazing at their jobs.  Sam managed my project and he went above and beyond to make sure everything got done correctly and any issues were promptly addressed.  I will definitely call them again for my next project.

Dave and his crew were wonderful. Such a pleasure to work with and I have not one complaint. If I don't have a complaint then you know they were outstanding because I'm very picky. I would highly recommend them. Very efficient, clean up was neat and just so reliable. Stress free for a stressful situation.

From the moment I first contacted them, I was treated with care and concern. We were on vacation and my house sitter noticed the standing water. My initial contact with them was not only via phone but I was in a different time zone. Jessica answered the phone and went into action immediately. This was the first time I ever needed to contact this type of service and she guided me through the process. She contacted her folks immediately and got them out there to begin working on the water standing in my house - and kept me informed along the way. They were at the house within about 1.5 hours of my making the initial call.

We got the water shut off. Then all I had to do was coordinate to have someone meet them at the house and give them the key. They took it from there, including put a lockbox on the door so that my house sitter didn't need to come and go. I spoke with the Project Manager, David, when they first arrived. He did a great job of talking me through what he saw and his initial recommendations.

When we arrived the next day, the water was all gone.  They floor was dry. There wasn't a sign of flooding remaining in the home. They'd moved all furniture into the center of each room and covered it with plastic. Anything that was on the floor was dried off and stacked for us to go through. There people were SO polite and caring. We got into town as they were about done for the day, the waited for us to arrive home from the airport. The Project Manager took us through the house, explained what they'd done so far and made any additional recommendations. The time that he spent walking us through and listening and answering questions was invaluable. We discussed where we needed to go from there.

The last day, we had a crew that did nothing but clean. They vacuumed the entire house. Wiped down cabinets and shelves. They even mopped. We only have bathroom floors remaining, but they still mopped up the concrete, too. I'm not sure I knew what to expect, but was pleasantly surprised by this. It made waking up a bit more comfortable this morning.

In all, we had them at the house on the emergency evening for about 3 hours, then I think 6 full time days (we had some VERY difficult wood flooring to remove and the last day was the clean up day). I've sent off fabric furniture to them for cleaning (couches). I assume that will turn out wonderfully, too. Jessica said she's mailing us a CD of all of the photos they took while they were here (probably most of them pre-work and with water).

One more thing I'd like to mention is that our insurance company denied our claim. When they realized that, they were very sympathetic. Instead of waiting for a bill, I asked them to hit me up with an estimate so that I could manage the money situation with my bank. The last day they were here (for clean up) is the day that the I requested the bank transfer. I'm glad they let me work that way, because we'd just put the flooring deposit on our credit card and I wasn't ready for them to charge the card the full amount due. Another sign that they 'get it' and are a great to work with.

UPDATE: May 8 - the drywall guy came by to check out the work that needs to be done. He asked me who did the work(removing the bottom 2 feet of drywall) and said that they did a great job.

Van and Damian came to check out the inside of my house from roof leak.
They were professional, courteous and did not try to up-sell me on services I did not need.
I would highly recommend

Subsequent to a plumbing problem causing a leak in our home l called restore Master (a full service restoration contractor) to do the restoration and repair work. I spoke with Nasur, one of the partners of Restore Master,and within an hour he was at my home, accessed the water damage and shortly thereafter, all the blowers and dehumidifiers were delivered and installed. After the dry out period, the necessary repair work was identified and materials ordered.
Restore Master coordinated with my insurance company and worked  on the final settlement. The repair work was completed on time by very experienced craftsman who used quality material. They were professional, courteous and went above and beyond to satisfy us. Their attention to detail and pride in quality workmanship was very obvious. This is a very honest and dependable firm to deal with, and I would not hesitate to recommend them.

Chris was great, honest and responsive. They completed the work quickly and professionally. Thanks again!

We had a pipe back up and our plumber recommended this company.
They were very quick to recommend insurance claim.
Also very quick to get in and get the job done.
Left a mess behind and had to hire some one else to do the put back.
they wanted their money and to get in and out. I feel they were very overpriced for the work they did. Although, insurance did cover it.

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

This is the third time I've used Dr Chem Dry and for good reason.  The techs (John/Zeke) were extremely polite, professional and efficient to complete the job in a very timely manner.  They do a great job of making sure that the walls don't get banged up and that nothing is disturbed.  I had several areas where the carpet was heavily soiled and everything they cleaned looks spotless!  This company is very easy to work with, has availability for fast service and doesn't use the hard sell.  I trust them and will continue to use them and recommend them in the future.

We were referred to this company by our insurance company. At first they seemed great. They came quickly, did nice work. However we have now been receiving non stop harassment calls bc they want us to complete a survey. I'd be happy to do so if like anyone else they sent an email. But no we are getting 5-6 calls a day and when we answer they don't say anything. We then called the office directly and asked them to stop with the calls and the person who answers the phone gave us attitude and was cutting us off as we are trying to speak. It's too bad bc I was planning on giving you great reviews but since you have proven you have the worst customer service you get the terrible review.

This is an update...after receiving a call it turns out that there is a third party that was calling regarding a survey. Something set up through my ins company. Summit didn't know about this. This does not excuse the way we were talked to when we were calling to figure out why we're getting the harassing phone calls. It's only safe to assume when we are asking to review a company that it's that company asking for a review. However that treatment we got when only trying to stop the calls is why I'm taking away one star.

Did some drywall work. Used our garbage (and yard) to dispose of the trash. Left drywall in our side yard, front yard, all down our driveway and to the street-then stopped showing up for a week. I had to call THEM to ask what was going on 5 days later, they were aware no on was showing up but no one reached out to us because we were scrambling to find you a new contractor before we reached out. Communication and respect for my home would be great. A 2 day project had been 2 weeks and counting. Do your research everyone.

Our lower floor flooded, and we had a huge mess on our hands. One of my contractor friends recommended Darrin to help us with the flood. I am so glad we called him.

His team came right over started working. They removed all of the wet flooring and wet walls. They have special tools to check for moisture and only take out the stuff that has to be removed.  

The process did not take long, and they put in fans and other equipment to dry out the areas. Darrin and his team kept us in the loop as to what was happening next, and when it was happening.

I highly recommend Darrin and his team!

Such a nightmare.  First off he was the most irresponsible, unreliable, hot head I have ever met.  He said he would be here on the job and was never here. Made appointments he didn't keep and if he did he would show up late. He never came to check on the job and because of that his crew left our roof open when merging our addition and didn't cover it knowing we were going to have horrible rain. This is XMas Eve and my sons entire ceiling collapsed.  He is trying to bully us to continue to use him.  He has made one bad decision after another.  You should pray you never have to work with someone like Jim Rana. Call me for all the other horrible things that happened.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

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