Best Businesses in Phoenix, AZ

I read all the reviews and was excited about having Royal Wood Flooring remove my kitchen's damaged hardwood floors and install new floors.  Vinny and his crew arrived.  I had ordered my flooring.  First off, no glue!  An installer with no glue - and I was never advised I needed to buy glue.   So i purchased the glue which now put me close to $400.00 over the cost Vinny quoted me. When I returned home from work I was horrified and sick to my stomach.  There were holes in my walls, a piece of wall board that was actually bent. I could not believe what I was seeing.  There were black fingerprints/hand smudges on the walls, glue of some sort on my newly installed concrete counters, leaving a permanent stain, glue smudges on my refrigerator and kitchen door which do not completely come off. There were areas where the flooring did not meet the walls, leaving a gap between the baseboard and the floor big enough for water to leak into. There was damage to my french doors that was not there prior - the lock was damaged, did not work. A kitchen window was left wide open, anyone could have climbed in and robbed me.  My dogs were shut out of the house.  I realize it wasn't Royal Wood Flooring's job to watch my dogs, but the doors were open while they were working.  One area where the wall board was bent (not sure how they did this) resulted in needing to cut the wallboard, and repair it.This required putting in new wallboard and plastering to match the rest of the walls. Half of the kitchen needed to be repainted.  I am still trying to remove the stains that were left.

I called Vinny and told him what my kitchen looked like. I also emailed him pictures of my kitchen.  I made it very clear that I did not want his crew back in my home.   I have hired a contractor to repair the damage.  The process has taken close to three weeks as the contractor is fitting my needs in between other committments he had.  The above repairs have been costly.  Believe me I would rather be happy about my kitchen than writing this review.  The condition Royal Wood Flooring left my kitchen in has cost me financially, physically, and emotionally.  Such a disappointment -- I hope this never happens to anyone else.

Tempe

We had our floors installed by M2 Enterprises, they did wood like plank tiles in our entire house. We love how they look and make the house look open and modern. They also did a custom border on our entry step. We've had lots of friends and neighbors comment how much they love our floors. We are planning to redo our 2nd bathroom and will have M2 design and install it for us. We are really happy with the quality of service they provide.

After a flood, RNB worked with our general contractor to remove the warped wood floors and install the new wood floors throughout the house.  After being hired, there were a few hiccups and bumps that arose along the way; however, when the problems came up, Barry stepped up and made it right.  Immediately.  

That is what makes him a great contractor. He was there and able to troubleshoot for us when we had a problem.  

Prior to moving forward with our selected wood, Barry also did an excellent job of showing us the tile and carpet flooring options so we could make an informed decision.  Ultimately, the wood selection worked out great.  

Based on my experience, I've recommended RNB Flooring to others.

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

Today was my second experience with MTC-- and both experiences were great.  First, the disclaimer:  because of their slick TV ads, I thought their prices wouldn't be competitive. I was wrong.

The first trip was last month when I shopped their Parking Lot sale at the Ray Rd store. I was looking for shower tile, but didn't really know what type I wanted.  The sales rep was patient and kind; I gave him a general idea of what I wanted and he showed me options at several price points.  In less than 20 minutes, I found beautiful tile, accents, and grout at fantastic prices.  

Today, DH and I were shopping for patio pavers.  He had gone to the orange big box store and found some run-of-the-mill red brick pavers at just under $2 a sq ft.  With the success I had  last month, I asked him to hold off on purchasing those bricks until we could go to MTC  Fortunately, they were open today (Memorial Day) for a few hours.  

The sales rep, Jeffrey, helped us find the perfect pavers: they have a variation of colors and came in varied sizes for more interesting pattern options.  And for $1.49 a sq ft!  They even gave us a pattern sheet to help with the paver designs. With their prices on not only the pavers, but the sand and gravel, we estimate that we saved over $500 by not buying from the big box store.  

Friendly, helpful staff and great products/prices.  We'll be back!

Me and my wife were shopping for tile and carpet for a full bath remodel and new carpet in a few rooms.

First impression:  

I was very impressed with their showroom and supply of samples.  The salesman was very helpful to find the right tiles/colors.  Me and my wife were very happy with the salesman.  We pretty much came to the conclusion that we were going to go with them.  

BUT!!  __________________________:(

After several phone calls and trips into the store, it looks like they don't want to sell anything.  I was completely sold with this company, and all I was waiting for was a quote.  THEY WOULD NOT GIVE ME A QUOTE.?.?  

I politely asked several times for a quote (in person and over the phone), and even provided all my measurements.  

How odd is that?  Usually companies are eager to take your money, but not this place.  

At this point, even if they call us with my quote, three weeks later, we will not go with them.  If they cant even call us back in regards to a quote, imagine if there was a problem with the work.  

We like to support small businesses in our neighborhood, but when they don't produce, we are forced to go to the big box stores.  What a shame.  

We will need to find another tile place.  Hopefully they will have the same tiles/carpet.

Terry and Wade and the talented individual who made my table were 100% amazing...
Terry the owner was so detailed and helpful to make my vision come true. Wade in sales was so thorough and so accommodating  in scheduling.  And, their product selection fabulous. So happy to have this resource .

We decided it was time to get our old carpet out of the house and upgrade to wood laminate.  Searched all over the place for a good deal and found some reviews of Sean on Yelp.  Called him and he gave a very reasonable estimate for installation which included many of the things the big companies charge extra for. He doesn't care where you buy the materials, but will hook you up with his wholesaler if you choose (we did). Installation was very smooth and the floors look awesome.  We had a corner of one of the boards come up a tad due to the type of material we used, Sean came out and tried to fix it by cutting the board out, but when HE realized it wouldn't be to his standards he came back with Sebastian was took part of the floor apart and put it back together again.  In short, Sean gives great prices, great work, and even better follow-up. In my experience he is booking fast, so call them soon!

Mikko is thorough, patient and very professional! I'd recommend mikko llc without thinking twice about it!

Ruined my Hardwood Hickory Floor had to sue him & filed a complaint with the Registar of Contractors . Does not know what he is doing & his equipment is faulty . DO NOT hire this guy

The owner did not just an amazing job but at an amazing price, you really get what you pay for he is the most ethical business owner I have worked with! Combining how great emil and his team did with the level of honesty and assurance they give you, you have A winning team, job done but not only right but done great, and with positive attitudes! I would highly recommend them. emil and his team are amazing and never let me down!

Our 19 year old travertine floors were very stained, particularly in the kitchen and traffic area and all my elbow grease did nothing to improve them! I really disliked the travertine but replacement was out of the question because of the huge square footage.

Shannon came out to look at my floors and she was cautious about how much of the embedded dirt would actually come out of the porous travertine and the grout and advised that she and her team would do everything they could to improve its appearance.

They got to work with scrubbing and extraction and when I saw the floors I was stunned and very pleased- they look amazing! Now they are a complement to my home's interior.

THANK YOU SCOTTSDALE TRAVERTINE POLISH for an outstanding effort!

Last month we finally took the time to update our kitchen, pantry and family room flooring with new tile and carpet.  We are so pleased with Flooring America of Chandler and HIGHLY recommend this company for your flooring needs!  Dale and his staff--Carlos and Steve--are perfectionists and very comfortable to work with to achieve the results you want.  They arrived on time, worked quickly and even the manager, Dale, stopped by a few times to see how pleased we were with the project.  We are planning to use my husband's sabbatical time soon to renovate both bathroom floors and already know we will be using Flooring America of Chandler to do the work.

Let me start by saying that I did not purchase my flooring from Floor Depot. Rather, after working with me for about 2 weeks; providing me sample boards to take home, ordering a sample board for me that he didn't have, and helping me carry countless heavy sample boards to my car, Travis recommended I purchase the flooring I wanted elsewhere as he thought I could get a better price at another store. Talk about honesty! Talk about exceptional customer service! The price he did quote me for my 2nd choice flooring (Provenza) was unbeatable. I absolutely recommend Floor Depot. I doubt you'll find a better price elsewhere and if there is a better price elsewhere, you can trust Travis to steer you in the right direction. Support local business and honest sales- it's a rarity these days!

We had a small built in wine fridge project at our house and were having trouble sourcing the granite to match our existing kitchen counters, let alone the small slab. I was referred to Royal Granite from a family friend and they were terrific. Veny made some great suggestions for the space and we are extremely happy!

Russ gets the job done at a very cheap price compared to other Handymen.  I got quotes for $350, $450 and $520 to install a cabinet hood range fan.  Russ finished the job on the same day in about an hour and only charged me $250. He cleaned up after the job and is very friendly.  Why waste your money? Call Russ if you want someone who is reliable and affordable.

We hired Maxum after interviewing several other contractors to remodel our kitchen and 2 bathrooms. Now that's it's completed, we are happy with the results. There were lots of challenges and issues along the way and we had to prod them quite a bit to get the work done and to get it done correctly, but they did make things right eventually. The project went 4 weeks over the 8 week promise which of course cost us more money since we were living in a hotel while the work was done, but some of that was supply delays and the labor issues that everyone is experiencing right now. I would recommend them but be sure to read the contract and make sure the details of your project are listed correctly or you may not get what you thought (and were assured) were included.

Set up time for estimate visit--- he texted saying he was running late---2 hours later he was still 20 mins away. No thanks.

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.

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