Best Businesses in Phoenix, AZ

I contacted Vinny about repairing and refinishing the original wood floors in our 1930's office.  The floors hadn't had anything done for at least 13 years and suffered some termite damage.  He responded immediately and was able to get me a quote within 2 days of initial contact.  He was able to schedule the work around our schedule and do the work on a 3 day weekend so we wouldn't have to close our business.  The repairs are flawless and the refinishing work is so beautiful that I'm having a hard time letting anyone walk on it!  I would absolutely recommend Vinny and his team for any wood floor needs you may have!

Mark was awesome to work with! He is a creative visionary who helped transform our bathrooms. I showed him a few I inspiration pics and he took it to the next level. He was always on time and delivered what he said he was going to do!

I hired Barry to assist with a major project for my employer, U-Haul International Inc.  There is not enough positive feedback that I can provide regarding Barry's professionalism and Barry's work.  Barry did a fantastic job and only uses quality products.  I will continue to refer Barry and RNB Flooring on a regular basis.  If you need flooring for your home or business, I highly recommend that you contact Barry at RNB Flooring.  As Barry constantly states, "Friends don't let friends have ugly floors!"

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

In 2019, we purchased travertine pavers for our pool project from Patrick at Monterrey Tile.  Both Patrick and Monterrey were recommended by our pool company. The Arena Cream travertine pavers selected had a solid surface both on their display at Monterrey Tile and appeared with no holes when the pavers were first installed. Patrick assured us that the pavers were durable and a good choice for our pool deck.  

The pavers were installed in July, 2019 and within one year, we learned that the white areas on the pavers were not part of the natural stone but instead were travertine saw dust filling the imperfections. Our pavers were rated as a "level 1" on our pool invoice which should have been a premium grade.  Within one year, the white color in the travertine is washing away... revealing hundreds of small holes large holes ranging from 1"-2", rust/ocher discolorations and crumbling edges and corners.

Bill Wheeler and Dylan from Monterrey and our pool company came out and replaced 7 pavers with 2" holes. Bill and Dylan struck a deal with our pool company to fill the 1" holes with grout.  Some tiles have hundreds of small holes which penetrate the tile. Dylan suggested that I fill the small holes with sand.  His fix for tracking sand into unwanted areas, was to put a bucket of water next to the pool and outside our door. We expected a somewhat more viable suggestion from Monterrey's designated expert!

Several other consumers are registering similar complaints.  Monterrey is not responding to the Better Business Bureau or similar posts on Yelp, and Angie's List.  On another project Patrick suggested that Monterrey sold the customer a "bad batch of pavers" see  Angie's List.   I assume that Patrick is no longer with the company since his voice mail at Monterrey still says  that he will be returning in October...(2019).

Very professional. Honesty and ethics are very much alive with this company.  Get your three estimates like you should, but include this company; they weren't the lowest bid, but their materials are a higher grade and better product.  The carpet install was clean and the installers were meticulous.  I recommend you talk to Frank; he makes things happen and he follows up with you throughout the process.

I had given these guys a bad review a few weeks ago because they over estimated materials and would not refund my money. Im happy to say that after several weeks they not only refunded my money but sent someone out to pick up the excess materials I had purchased. I wish had not needed to try so hard, but in the end they made it right and for that I give them a thumbs up!

Excellent, helpful, fair, honest, thorough, and friendly. What more can you ask for? I had vinyl laid in my living/dining and bedroom. It looks gorgeous. They had to really level out some of the base, and it was a lot of hard, hot work. Sean was very fair about the extra work and time. I look forward to when I can have the two additional rooms done!

Mikko is thorough, patient and very professional! I'd recommend mikko llc without thinking twice about it!

Larry Palomar the owner and operator of Mid West flooring is a true journeyman and a dying breed.   You just don't find contractors of his caliber and expertise.  Workmanship, honesty, integrity and most of all dependability are just a few adjectives to describe Larry Palomar and his employees of Mid West Floooring.    Having been a superintendent for a high-end custom home builder for three years I have dealt with my share of sub-contractors that worked in multi-million dollar homes.  Larry is the best, his quote might be higher than others but it is well worth having the peace of mind that the job is going to be done right.

His go-to guy Mike who does most of his installations summed it up for me best.   "When I work in a person's home I act as if it was my own house and perform the work with highest level of detail and workmanship."   Larry's worker are a direct reflection of his old-school philosophy of running a dependable honest business that treats its customers fairly and with respect.   I had around a thousand square feet of Hickory five inch hardwood plank installed in my home which required a sub floor installation.  I could not be happier with the job that they did.    

Perhaps Larry's quote upon doing our final work through sums it up best "We are not happy until our customers are 100% satisfied.  No matter how many times we need to come back to finish a job."

Had an awesome experience with ER Grout. They were fast and efficient . Had no issues. They show up on time and got the work done. I highly recommend them .

Shannon and team did an outstanding job on my floors, I had no idea they could have looked that beautiful all along!  I have 100% stone throughout the house. Her process and equipment used to clean, seal and buff is just top notch. I'm thrilled!  Very professional, no schedule hiccups, showed up and did exactly what she said they'd do, and I seriously couldn't be more pleased.  Another contractor referred me to her, I need to thank him too!

I have wanted new flooring for 18 years (basically since purchasing our home!) I had soo many thoughts and ideas and different directions my mind was going in, but Amber was so patient and knowledgeable. She helped us find the absolute perfect tile and carpet solutions for our home.That was jus the beginning of our experience! Dale came out several times and brought samples and options and ran through exact pricing for each part of the bid. We felt completely comfortable knowing what to expect. Then, I could not have been more pleased with the crew! They were polite, courteous and their attention to detail was phenomenal.
I had been worried about the mess and dust that removing our old tile would create and I was shocked at how comparatively minimal it was! Dale even came by most days just to pop in and check the progress! They took great pains to cover things in plastic to ensure they stayed clean. Our home feels new and fresh and I absolutely love it again!! They are coming to replace all our old tired carpeting in a week and I cannot wait!! I will recommend them to anyone and everyone who needs flooring (actually we are the 3rd family in our culdesac to use them and I just referred another neighbor to them!) Honestly I cannot say enough about the company and the experience. Just incredible!

I've only had one buying experience with Floor Depot so far, but they treated me well, so I will likely return for future flooring needs.  They worked with me to get the best possible price, which beat all competition hands down.  Would definitely recommend!

Alex and Veny are the absolute best to work with!  They fit you in the schedule very fast, they keep you up to date on the schedule and communicate extremely well.  They do wonderful work and I am looking forward to working with them again!  Very professional.  I would highly recommend them for you bathroom remodeling, glass, and countertop needs!  My bathroom is beautiful!

Russ did a great job. He met me at the store. He loaded the couches on his truck. He delivered them to my house. He removed the old couches and took them to the dumps. He set up my couches (electrical).  He was fast efficient. He wore a mask for safety. He cleaned up the space. I highly recommend his work.

There were many things that went wrong with our remodel, but I'll keep it rather short.

1. We had two project managers. One got fired. The other was intoxicated on nearly every occasion that we spoke to him. He would angrily call us up on weekends and interrogate us about when the contractors left our house. On another occasion, he claimed that "he was probably drunk" when he took our call at 3:30pm on a Thursday. So drunk that he didn't remember it. He accused us of lying until he looked at his phone receipts. Our sink detached from our counter about 4 months after completion and after several no-shows, I confronted him about it. He hung up on me.

2. We received a design for our kitchen and we only asked for two things specialized cabinets: a cubby cabinet and a spice rack pull-out. Both cabinets were forgotten about. The spice rack was added after completion. The cubby stayed the way it was because the project manager told us there was nothing they could do now and it would require the tear down of the backsplash. We should have pushed back on this, but we didn't. Our design, in total, was missing the two specialty cabinets we asked for as well as additional cabinets that could not be added due to a lack of space.

3. At some point during the re-install, our dishwasher was damaged. It was placed back in and leaked ever since. Now our new cabinets are removed due to the water damage. Maxum sent a contractor to come look at the damage. He said that Maxum would get back to me. That was a week ago and I'm tired of waiting for them to do the right thing as we have always been patient.

Do yourself a favor and look at their ROC cases (ROC 202770). Two cases have led to discipline or resolution and meanwhile there are two pending cases. Please avoid this company.

Set up time for estimate visit--- he texted saying he was running late---2 hours later he was still 20 mins away. No thanks.

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.

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