Best Businesses in Phoenix, AZ

I waited about a week after my install to post just to make sure there were no flaws or oddities with the work . Good News! Everything is great. Here's what you need to know about Royal.
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PROFESSIONALISM:
1. Vinny is great, he makes you feel like you're friends/family. You can really tell he cares about his business and understands that he's only successful if his customers are happy. He actually called me from the hospital the morning after his sons where born (day of the Job) to let me know he wouldn't be able to be there in person (his crew showed up on time) but he would be stopping in to make sure everything was going well, that's dedication.
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WORK:
2. His guys show up on time, respect your home and work hard and fast. They are respectful and true pros.
  -After the 2nd day my wife discovered one board that was mal-formed and sticking up ever so slightly in the middle of the floor. I brought it to Adrian's attention and he quickly fixed it even though it meant pulling the trim off again and taking up 50 sqft. of flooring to get to that one goofy board. No groaning, moaning or trying to make excuses, he simply said "No Problem sir, I will fix it" and he did.
3. Adrian is a true artist with the precise cuts and detailed work he does.
4. Their work is top notch.
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PRICE:
5.  I got two quotes on the job and Vinny came in roughly 800 below the original quote. While that's impressive it's even more impressive when considering we changed the scope of the job by adding 150 sqft. of tile demo and additional flooring installation for Vinny's quote. Some contractors will say you have to pay for quality and they charge top-dollar. I can tell you that you will get top quality work from these guys for a fair medium price.
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I highly recommend Vinny and his guys to anyone.

NOTE: When working with any contractor make sure you get in writing anything that will be expected of you for the job. I had a small misunderstanding with a piece of the job (stair risers) and while Vinny apologized, the misunderstanding was totally on my end. Everything worked out but, this is a must to make sure your job goes smooth and your expectations are correct.

We had a great experience with Mark and his team at M2. Mark responded to our initial inquiry quickly and we were able to make an appointment the next day for him to come to our house to see the space and discuss options with us. We discussed what we had in mind and Mark found us three samples based on the concepts we discussed. All three samples fit our house and style so much that we had a hard time deciding!! Once we did, the entire process was quick and easy. We 100% love the work and will for sure use Mark for all of our projects!

Had them carpet a large room and a large closet. Fast and affordable. They beat Home Depot and Home Depot says they install for free. Barry was great and in contact after the job was done. Thank You.

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

We fell in love with a backsplash tile that had unfortunately been discontinued here in Ontario, Canada. Lucky for us, I discovered  Monterrey Tile Company had our Palais Blue tile in stock! Lori was so easy to deal with and  so patient answering my many questions as I arranged shipping from Arizona to Canada. Nick and the others in the warehouse packaged the tiles so well that we received the entire shipment without any broken tiles. Thank you Monterrey Tile Company ! You rock!

100% recommend this store they met all of our needs! My girlfriend and I ran into some carpet trouble and had called all over the valley before finding this wonderful place. We called ahead inquiring about the material we needed and had a great conversation with the lady who answered. After explaining our situation she gave her advice which was more helpful than most of the other carpet sellers we had contacted. The location on Apple Maps led to their warehouse but the pictures on their page allowed us to find the store. Walked in and a pleasant man by the name of Frank offered his help. Frank was amazing and fulfilled all of our needs with a tremendous attitude. He was very knowledgeable about the products we needed and even found us a better option. I could not have asked for a better service! I went in feeling stressed about the situation and Frank's expertise and customer service helped put me at ease.

If you are looking for Mexican or southwest style tile this is the place to go. They have a product range for all budgets.   They have samples throughout the house that give great ideas for application.  Not all products are available to view but thier website is more comprehensive.

Sean and his associate were fantastic. They surpassed my expectations.  They were polite, punctual and did a wonderful installation.  The finish work was by far the best I've seen.  I had a similar job done last year before we sold that house to move here and I wish I had known about Sean.  I would have flown him to Nebraska.  You just really can't find a better team.

Mikko is thorough, patient and very professional! I'd recommend mikko llc without thinking twice about it!

I found these guys as they were doing a job across the street from my house. I trust my neighbors and if they chose someone for their home I feel comfortable giving them a shot. The owner of the company came over to take a look at our hardwood floor (kitchen, dining area) which was probably 30 years old and may have been recoated once in that time. Needless to say, it was not looking very good. He quoted me a price which I accepted and he came to work two weeks later. It took him two full days and upon completion it was like we had brand new floors put in. My wife stays at home with our babies and they took great care to keep everything clean and enclosed as to not impact the rest of the home in any way. There was one minor item that when I flagged the guys came right back over and fixed it completely without any questions whatsoever. I would highly recommend these guys as their pricing is good and the work is great. Only issue is they are busy so don't expect them to be able to come out the next week. I have an after picture, but unfortunately I forgot to take a before picture which showed a very dramatic transition.

ER GROUT AND TILE exceeded our expectations!  Such a positive attitude and is extremely detail-oriented. Emil went beyond the call of duty by seeking out other responsibilities. As well as keeping us informed of all the steps throughout their work. They are the best company to work with above all other companies in our past.
They worked well under pressure because my husband and I were needing our grout done immediately!
Definitely a company who takes pride in their work!
Emil is an active listener, manages time efficiently, demonstrates professionalism, and is always conscientious about the quality of his work.
Although Emil works well independently, he benefits even more from the team and business skills he has built :D
We highly recommend!!!!!!

We have used Shannon and her team on our floors in 2 different homes.  We were equally as impressed with both jobs. In our main home they cleaned, repaired , polished and sealed our travertine. Our floors looked like palace floors, we couldn't believe the difference. In our condo, they cleaned up the tile and did an amazing job on our patio.  Quality and amazing work, delivered by professional, hard working and honest people.  Every employee we met was courteous and skilled. I will be using them again and highly highly recommend them to others. You won't be disappointed!

We are serious about recarpeting our house.  We went into this store looked like there was one more customer in the store.  We stood around for 15 minutes.  Finally got fed up and left.  As we were leaving someone finally made eye contact and started to approach us.  By that time we were committed to leaving.

Travis knows his stuff!  After visiting several other carpet stores, we were drawn to giving Floor Depot our business due to Travis' honesty, knowledge and trustworthiness. You will see what I mean if/when you meet him.  
We were carpeting a spare bedroom that was in immediate need.  With the Covid crowd having all the contractors backed up for several weeks, Travis was able to influence one of his go-to contractors to carpet our bedroom within 2 days of our carpet being delivered (8 days from when we first walked into his store!)  We actually selected our carpet from a different store. Not only was Travis able to get it for us in half the time....his price was almost $1.50 sq.ft. less then his competitor. Can't promise he will be able do that for everyone. But, wow!  For us...we now have a carpet/floor company that is going to get 100% of our business going forward.
Again, it's worth your time just to go in and talk to Travis. You will understand straight-away that this guy is incapable of deception, and he will do whatever he can to keep your project on schedule.
Highly recommend!

Alex and his crew did a beautiful job on my two bath counters today..I would highly recommend royal granite ! Very professional

Reached out to Russ to take a look at our outdoor grill. He was communicative about time and efficient and friendly. Got the burners to blast again- and did some more thorough cleaning. Works like a charm- let the BBQ season begin ( if Karl ever let's up...)

***UPDATE****
Seven weeks after the remodel, Maxum did the right thing and replaced the granite with the cracked countertop with the exact granite that was installed. I am now satisfied.

We had our master bathroom remodeled. One week after completion of bathroom remodel, we noticed the granite countertop was cracked the entire width. They sent someone out to repair, but we weren't satisfied with how it looked as it was still very noticeable.  They agreed to replace the counter but said they would not replace with the same granite as the only piece available was larger and more expensive. We thought that would be okay. I received an email a few days later stating "the guys have found a piece to match what you have. They are going to pick it up and start fabrication again."  I waited 2 weeks before contacting again to see where we were with progress. I received a call later that day and was told they wanted me to look at the granite to make sure I was satisfied.  Apparently the piece was not in fabrication as I was told.  Won't go into details regarding the meeting not happening as scheduled. We saw the slab, and it was darker, and thinner than our original granite.  At first we said okay. And when asked when we could expect it to be done, we were not given a clear answer. But as my husband and I thought about it, we contacted them and canceled the replacement, as we did not think we would be happy with the replacement and felt that since the crack was discovered so soon after completion, it should have been replaced with the same granite we had chosen, and we would just have to live with the crack.

Our big mistake was handing over the final payment before looking over everything with a fine tooth comb. This was our first remodel.  It took three weeks and they finished late on the final day.  We were all tired. But it seems once that final payment was made, we no longer mattered and they were pretty much done with us and on to the next project.

Mosqueda renovation is great,  there response time was fast and Oscar was quick with the consolation. We got our bathroom remodeled and him and his team did a great job and it only took 10 days  total! Definitely recommend

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.

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