Best Businesses in Phoenix, AZ

Vinny and his crew were excellent.  They installed laminate wood floors at my retail store, Blaze Tobacco & Gifts and they turned out great.  Vinny delivered as promised, was punctual for every aspect.  They were accommodating to might tight deadlines, as I only wanted my business closed for 1 day.  They arrived first thing in the morning, did a great job and were done by 4:00 for us to restock our store.  Feel free to stop by and see their work.  Our business is located at 1720 W. Bell Rd.  I recommend Vinny and his team.

Mark and team from M2 are a cut above.  Highly skilled, attention to detail, prompt, professional, courteous and more.  Their team did a full remodel of our master shower and we could not be more pleased with their work.  Everyone that has visited has given compliment after compliment.  On our next bathroom remodel or tile/stone project, there is no one else we would call.  Not the cheapest bid, but beyond worth it due to their expertise and upscale quality.  Thank you so much for your hard work.

After a flood, RNB worked with our general contractor to remove the warped wood floors and install the new wood floors throughout the house.  After being hired, there were a few hiccups and bumps that arose along the way; however, when the problems came up, Barry stepped up and made it right.  Immediately.  

That is what makes him a great contractor. He was there and able to troubleshoot for us when we had a problem.  

Prior to moving forward with our selected wood, Barry also did an excellent job of showing us the tile and carpet flooring options so we could make an informed decision.  Ultimately, the wood selection worked out great.  

Based on my experience, I've recommended RNB Flooring to others.

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

In 2019, we purchased travertine pavers for our pool project from Patrick at Monterrey Tile.  Both Patrick and Monterrey were recommended by our pool company. The Arena Cream travertine pavers selected had a solid surface both on their display at Monterrey Tile and appeared with no holes when the pavers were first installed. Patrick assured us that the pavers were durable and a good choice for our pool deck.  

The pavers were installed in July, 2019 and within one year, we learned that the white areas on the pavers were not part of the natural stone but instead were travertine saw dust filling the imperfections. Our pavers were rated as a "level 1" on our pool invoice which should have been a premium grade.  Within one year, the white color in the travertine is washing away... revealing hundreds of small holes large holes ranging from 1"-2", rust/ocher discolorations and crumbling edges and corners.

Bill Wheeler and Dylan from Monterrey and our pool company came out and replaced 7 pavers with 2" holes. Bill and Dylan struck a deal with our pool company to fill the 1" holes with grout.  Some tiles have hundreds of small holes which penetrate the tile. Dylan suggested that I fill the small holes with sand.  His fix for tracking sand into unwanted areas, was to put a bucket of water next to the pool and outside our door. We expected a somewhat more viable suggestion from Monterrey's designated expert!

Several other consumers are registering similar complaints.  Monterrey is not responding to the Better Business Bureau or similar posts on Yelp, and Angie's List.  On another project Patrick suggested that Monterrey sold the customer a "bad batch of pavers" see  Angie's List.   I assume that Patrick is no longer with the company since his voice mail at Monterrey still says  that he will be returning in October...(2019).

Worst customer service. The rude lady working there all but refused to order a cabinet piece I needed. She even told me that since we are trying to sell our house I should just get some particle board and woodlook contact paper from Walmart and call it a day. Very unprofessional and made every excuse not to order the piece I was requesting. I left without the piece I went in for.

Four years ago, we hired Joe Fortuna of Mexican Tile and Stone for an updated to both of our bathrooms, including laying new tile in our master bathroom. We couldn't have been happier with the results, and really liked how they had all of their own workers, specialists, and  kept us updated on each stage of the project. When we reached a problem, Joe was there to figure it out. I always wanted to update our kitchen with a new countertop and backsplash. I even spoke to Joe about it 4 years ago but wasn't ready to proceed. Now that we had the time to do it due to the pandemic, we re-contacted Joe and from that moment, start to finish we have been happy. Robert Peddle is their lead designer and he offered great design ideas and suggestions. We chose a quartz and love it. The fabricator is excellent and their installers were meticulous. Always wanting to be sure we were happy with the product and installation. Chuck oversaw the job, did the prep and demolition, and supervised Oscar with all of the drywall and paint touchups. Love Joe, Robert, Chuck and Oscar.

Sean is a true professional.  Even though I live in California and the work needed to be done on a property in Phoenix, I was able to coordinate the details with Sean over phone and email. He ordered the supplies, picked them up from the store and installed the laminate flooring without any hassle on my part.  His work is top notch and he was able to save me several hundred dollars on my project compared to a quote from Home depot.
I highly recommend him for your flooring needs.

His work is outstanding. Finds the problem and fixes it. Would recommend him to anyone needing some home repair. I would not use anyone else. He installed a new engineered wood floor in our home after removing outdated tile flooring. Excellent job and well done. He also replaced rotted facia boards. A great person to fix your homeowner problems.

I found these guys as they were doing a job across the street from my house. I trust my neighbors and if they chose someone for their home I feel comfortable giving them a shot. The owner of the company came over to take a look at our hardwood floor (kitchen, dining area) which was probably 30 years old and may have been recoated once in that time. Needless to say, it was not looking very good. He quoted me a price which I accepted and he came to work two weeks later. It took him two full days and upon completion it was like we had brand new floors put in. My wife stays at home with our babies and they took great care to keep everything clean and enclosed as to not impact the rest of the home in any way. There was one minor item that when I flagged the guys came right back over and fixed it completely without any questions whatsoever. I would highly recommend these guys as their pricing is good and the work is great. Only issue is they are busy so don't expect them to be able to come out the next week. I have an after picture, but unfortunately I forgot to take a before picture which showed a very dramatic transition.

The owner did not just an amazing job but at an amazing price, you really get what you pay for he is the most ethical business owner I have worked with! Combining how great emil and his team did with the level of honesty and assurance they give you, you have A winning team, job done but not only right but done great, and with positive attitudes! I would highly recommend them. emil and his team are amazing and never let me down!

They have done two homes for me so far and have made a night and day difference in the flooring on both. Shannon has been awesome to work with! They are genuinely great people and do great work. Won't ever use anyone else!

Dale and his family at Flooring America/Chandler run their business the way I wish all businesses were run.

We had a major remodel including both our bathrooms, entire flooring in our 2100 sq. ft. house, kitchen upgrades etc. Work included a full tile shower install in both MBR and guest bathrooms, tile in the kitchen island and back splash and tiling and hardwood for our floors.  That was about eight years ago.  

The work and customer service was stellar then and it is stellar now.  (Wow, a  company with an awesome track record in Arizona...who knew?) We have had several repairs that needed to be done within the eight years and Dale and his family have been there promptly to take care of the situation and WITHOUT QUESTION.

Flooring America is a franchise, so I can't speak about the other locations.  I can tell you unequivocally that Dale's Flooring America in Chandler is top notch.  They will get our future work along with my highest recommendation.

So nice to find a company that goes above and beyond.  Thank you Dale and Family.

The contractor we are working with recommended Travis and Nichole at Floor Depot. My wife and I met with Travis on a Saturday and he was incredibly patient and helpful and also very personal. We still shopped to find the right tile and when we did came back to Floor Depot. Nichole worked with us on getting the best price and also came through on suggestions for bathroom tile. Being in sales for over 30 years I can't recall a more helpful and professional group of people to deal with. Nichole was exceptionally sweet and personal and a huge help to us! We will definitely recommend them to anyone we know. If your looking for any flooring or tile materials on bathroom, kitchen and flooring renovation projects, you'll be doing yourself and disservice if you don't go to Floor Depot! They also let us take tile samples home and didn't charge us.  We'll be using them again I'm sure for our next project!

Working with Venny and Alex was great!  Venny's design ideas were amazing and gave us everything we wanted!  They and their team were professional and reliable and we would highly recommend them time and again!

He's the best around. Here are some pics of the before and after of my place. Cabinets. Painting. He put together ikea furniture for me which I loathe doing. Also he was a general nice man and very trustworthy. I would let him babysit my 3 year old son. That's how much I trust him.

There were many things that went wrong with our remodel, but I'll keep it rather short.

1. We had two project managers. One got fired. The other was intoxicated on nearly every occasion that we spoke to him. He would angrily call us up on weekends and interrogate us about when the contractors left our house. On another occasion, he claimed that "he was probably drunk" when he took our call at 3:30pm on a Thursday. So drunk that he didn't remember it. He accused us of lying until he looked at his phone receipts. Our sink detached from our counter about 4 months after completion and after several no-shows, I confronted him about it. He hung up on me.

2. We received a design for our kitchen and we only asked for two things specialized cabinets: a cubby cabinet and a spice rack pull-out. Both cabinets were forgotten about. The spice rack was added after completion. The cubby stayed the way it was because the project manager told us there was nothing they could do now and it would require the tear down of the backsplash. We should have pushed back on this, but we didn't. Our design, in total, was missing the two specialty cabinets we asked for as well as additional cabinets that could not be added due to a lack of space.

3. At some point during the re-install, our dishwasher was damaged. It was placed back in and leaked ever since. Now our new cabinets are removed due to the water damage. Maxum sent a contractor to come look at the damage. He said that Maxum would get back to me. That was a week ago and I'm tired of waiting for them to do the right thing as we have always been patient.

Do yourself a favor and look at their ROC cases (ROC 202770). Two cases have led to discipline or resolution and meanwhile there are two pending cases. Please avoid this company.

Set up time for estimate visit--- he texted saying he was running late---2 hours later he was still 20 mins away. No thanks.

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.

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