Best Businesses in Phoenix, AZ

I recently had Royal Wood Flooring do a 2200 sq foot install in my new house. To be honest, I was super nervous. I've had floors installed from one of the big companies before, and they were great, and I paid a hefty sum for them. Right off the bat, Vinnie made me feel reassured about the competence of his company and installers. He was really nice and gave me a quote that beat out EVERY single competitor by thousands of dollars. Once again, I got nervous. I ordered wood floors online, after talking to Vinnie about the square footage and underlayment, etc. that I needed. My floors came in, and Royal Wood was immediate in their response to my scheduling request. The installers showed up EARLY! Javier was such a good installer, he literally looked at every piece of flooring and found any with marks or finish defects (it was from an online site and I paid $2.40/sq ft so I was expecting this) and he set them aside. I ended up using these in closets, and thanks to his keen eye and impeccable attention to detail, I literally ended this job with 200 extra sq foot of flooring! Way more than enough to also do my bathrooms. The guys installed baseboards, worked with the trim pieces I had (they ended up warped and they still made it work), and were very punctual and respectful of my house during the install. I could not be happier and I could not recommend this company more highly. Thank you Vinnie for setting my mind at ease, making this process as stress free as possible, and most of all, for a breathtakingly beautiful installation.

I can't say enough good things about Mark and his crew from M2. I feel like I got great value on an incredible bathroom remodel.

He presented us with a couple different layouts and options to fit our budget as well as some suggestions we were not even considering based on his experience. The results were spectacular.

I have done some home remodeling in the past and struggled with communication, but that was definitely not the case here. They were honest about the timeline, what the job would entail, and what to expect throughout the process.

If you're looking for a kitchen or bathroom remodel, look no further. We love our new bathroom and feel like it significantly improved our home value.

Barry with RNB Flooring is the top flooring contractor in the valley.  All of my clients who have ever needed new flooring or even thought to simply get a flooring quote from Barry has had nothing but great things to say about his professionalism and his customer service.  He only offers quality products.  He doesn't "cut corners."  I can always rely on referring my clients to Barry without a second thought that they will be completely taken care of.  Thank you Barry for giving me a "better name!"  Your tag line says it all.. "Friends don't let friends have ugly floors!"

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

Got everything we needed here and at a great price. The staff was very attentive and helpful, a great team of workers here made our purchase of tile and pavers smooth and easy

Yelper friends, while my new home was being built I could not stand the standard floor material  provided by the builder and they made it financially impossible to upgrade utilizing their services. With that said, Uptight Flooring in Avondale not only solved the problem but earned a customer for life.

Upon my first visit, staff at Uptight treated me like a friend. I can not say enough about the friendly staff. From Sarah and Frank in the office to Eddie in the field, they were all great people to work with and never missed a beat in providing great customer service.  

Uptight was given the responsibility of demoing the floor the builder forced me to put in. Their pricing for this task was good and the work was great. As dusty as this project can be, they covered everything and kept the project as clean as possible. As for laying the amazing new floors, the crew did exceptional work. Every visitor who knows anything about flooring install makes comments about the quality of work and how good the floors look.

If I have not expressed it enough, Uptight Flooring is awesome and I would recommend them to all and already have. They have a huge selection of flooring options at every price point. Their labor costs are inline with other installers, but you are  getting the best service in the field.

If you are looking at making a significant financial commitment to flooring and like me, you want to make sure you are making a good decision, Uptight Flooring is the way to go.

Thanks to everyone at Uptight for making me look like a genius in selecting your company for my flooring needs.

Would never recommend this business to anyone, would give it 0 stars if I could. This company cares 0% about customer satisfaction and makes money by ripping it's customers off. Their sales supervisor (Shannon Orth) is very unprofessional, led me on for several weeks about my sample tiles being sent to me. When I called about the status she said they would arrive "end of the week or early next week". Way too many run-a-rounds and misleading statements which I called her on and which she completely denied in a glib and sarcastic tone.

Apparently it takes weeks for them to generate a simple in-house shipping form to be able to send out a few stocked sample tiles so be prepared to wait weeks, even if it's just for a couple of tiles. Also be prepared to be told such stories as "your tiles are sealed and drying that's why they haven't been sent out yet" only to get an email a week or so later telling you to sign waivers so they can begin making the very tile that you were just told a week ago was sealed and drying and and would be shipped in a few days!!!  And when you go "Wait .... whuh???!!" to be told (many times), "No, I never said that". Well Shannon, I didn't just make it up, how would I know about the process of sealing and drying tiles if I didn't get that info directly from you????!

Their handmade tiles are beautifully painted but very poorly constructed! I have purchased many handmade tiles from other companies and there is something wrong with their process. They won't give refunds for flawed tile because no matter how you try and explain to them that the tiles they shipped are UNUSABLE (because of how warped they are) they could care less as they apparently get around taking back $%#&* tile by hiding behind their "handmade tile irregularities" clause so they can take advantage of the customer. Typically tile irregularities refers to irregularities in size, pattern and color but for this company it apparently also includes tiles that are completely flawed/warped and unusable (the corners aren't even level so the tiles teeter horribly and puff out in the center).

Sad for them they lost out on about an $8,000 tile order. I am soOOooOOooo glad that I only ordered a few sample tiles, what a disaster if I had placed a full order.

We completed a major remodel on our house in 2012 and I hired more than fifteen contractors to do work. Sean's work installing our floors tied for first place. I cannot recommend him highly enough! If you know a lot about construction, you'll appreciate his attention to detail and his willingness to customize/accommodate any situation. If you don't care much about the details of the work, you might have to tell him that from the get-go, as he's very detail-oriented and can take quite some time in going over things with you. I'd definitely rather have someone who is overly thorough than the alternative, right? For me, a perfectionist, Sean is just the ticket.

He and his assistant are very professional and courteous, and also friendly and personable. I had no worries having them in my home. They even helped me roll our 350lb commercial range across the new floors. He moved his truck willingly when I was coming or going. And when our floor contracted (shrunk) more than expected after 6 months of installation, Sean returned to make complimentary adjustments.

I highly recommend hiring Sean. I would do it again in a heartbeat.

[The only other thing I learned from hiring so many contractors is that I need to ask them all to smoke in their car or in the street. I'm a little sensitive about cigarettes, and most contractors smoke these days, so that's just a tip from me to you (if you're interested). Just say it at the beginning when you hire them and get it over with! No more cigarette butts in your driveway or your landscaping!]

Great company with outstanding service and communication.  We will use them on the future as the need arises.

Larry is a consummate professional.  He shows up on time, is courteous, clean and polite.  His prices are more than fair and --most importantly-- he does fantastic work. He just redid the floors in my kitchen and they look fantastic. He uses Bona products which are the best in the industry.  He had his team come and move furniture at no extra charge.  After the job was done, he came back on a Saturday and put all the furniture back.  

He is a rare breed.  I highly recommend him and would definitely use him again.

Be aware of the owner, Emil Bortis!  He will promise and say anything to get your work, and then he will deny his commitments, cash your check earlier than when he says and he will not finish the job.  On top of that he will insult you by saying "you must have me confused with some other company, I never said that".  He came over twice and texted me pictures of his work and the process they go through to clean tiles, grout, seal and finish.  He seemed like a nice person and made me and my husband feel comfortable in having him and his company come over to do the work at the level we expected.   We asked to have all our tiles inside/outside, bathrooms, counter tops cleaned, sealed and repair all of our grout.  My house is a custom home that less than 10 years old.  Boy were we wrong, this was the worst home improvement vendor we have ever worked with and we were duped in a big way!  He asked for 50% payment up front but he said he'd cash the check after the work was done on the first day.  He cashed the check that morning before anything was done!
Emil estimated work would take 2-3 days to complete, but he was magically done in less than 8 hours.  He had one old rotary floor cleaner, and no other equipment, and was in a rush to finish.  He claimed to have an industrial vacuum that would suck up all kinds of grimy dirt and water, there was no such device!  He came with two other guys in a minivan with small mop bucket, (I use a larger bucket for everyday mopping at home), floor machine and few cheap cleaning supplies all from Home Depot.  One person was being trained and other one was supposed to do the pool all day scrubbing, cleaning and sealing the tiles.  He was done in less than an hour and the tiles looked the same, all he did was scrape off the calcium.  They started working our outside tiles by adding a little sealing solution (less than a cup) to a bucket of water and dumping the water all over.  My tiles had a ton of sand, dirt, flowers and leaves all over it.  Emil started using the floor machine on it and the trainee used a mop right after on it.  It was filthy dirty, but didn't bother changing water even though I told them to do so.  Who doesn't clean and mop an area before sealing it? Emil Bortis' from ER Grout and Tile restoration, that's who!  This was entirely an amateur job from someone who only wanted to steal our money.
He was supposed to fix our grout where there was discoloration from high traffic, cracks and areas with missing grout.  He ended up filling just a few areas with a grout that wasn't even a close match, and said that's the best he could do and that it was a color that we picked!  I think not, I'm not in the grout color picking business.  Notice all of the pictures that show where he skipped fixing the grout, filling gaps/cracks, and the tiles look no better than before he did his work.  If anyone wants more proof or pictures, contact me.
He used cheap consumer products, did not clean, scrub, buff or seal the tiles to make them look as good as he mentioned to us in person and in his texts.  He cut corners in products, labor, service and time.  He left my floors dusty and dirty, with all my furniture all over the place, didn't bother putting anything back as he promised he would.  See the attached pictures which show the state of our home after he abruptly left when we asked him to get the job done right.

Wow! I can't say enough good things about this company! I have polished travertine floors that were a mess, much of it my own fault from using the wrong cleaners and ending up with dull, ugly floors.
I contacted Scottsdale Travertine Polish and Mackenzie responded quickly and was able to set up an appointment to see my floors and give me a quote within a few days.
Not only was their price the best I received,but the results are amazing! It looks like a new floor! I had spill marks and traffic areas in the kitchen that now look brand new. The team was polite, knowledgeable and answered my many many questions.
I highly, highly recommended them, you will not be disappointed. I went from absolutely hating my floors to loving them!

OMG. What a great experience. This family owned business is the best. From my first entry into the store. Inventory of product choices is great. Staff is very friendly not pushy. One stop shopping. Very professional. Great job Brian/ project manager, Jacob and Chad. They are really top notch installers. We are very satisfied. Will never return to lumber liquidators.

Great selection and friendly service. I am impressed. They don't keep the flooring in stock so it's a relatively small store but that also keeps the prices down.

Working with Venny and Alex was great!  Venny's design ideas were amazing and gave us everything we wanted!  They and their team were professional and reliable and we would highly recommend them time and again!

Thank you Russ for repairing my mothers's buckled hardwood floor.. You came the the following day I called you about it concerned she might trip and fall over it although it under her carpet it's hard to see..Punctual, Ready, and quoted a good price!..and a great convo as well!
Gold Standard workmanship!..am very please to have found you!..You're the best Russ!

Maxum just finished our bathrooms remodeling. From the starting process, we met Jim, Beth, Jeff, Nelson and his crews till the finished, everything went smoothly. They stayed on schedule as they promised. They are very professional and openly discussing on the plan, materials and schedule. Everyday they cleaned up the working area really well. Our bathrooms turned out so beautiful.

Mosqueda renovation is great,  there response time was fast and Oscar was quick with the consolation. We got our bathroom remodeled and him and his team did a great job and it only took 10 days  total! Definitely recommend

I just wrapped up my 3rd job with JM Contracting and we couldn't be happier!!! The first job Josh (owner) did for me was our back patio roof. We discussed a drainage issue and out of all of the other bids I obtained and telling them all the same issue, Josh was the ONLY one that suggested we get an architect/engineer to address the problem. He naturally got my bid! Josh got on top of the drainage issue and once the engineer/architect (Quincy) did his calculations, pictures, etc. we came up with a solution. Josh was able to do the entire job, also addressing an issue with my sagging roof that was putting all its weight on my french door lintels which required shoring it up and stabilizing it, he stayed just outside of our original budget.
We have had NO problems with drainage since and that has saved my master bedroom floor!

Josh remodeled my master bathroom and my father's bathroom within the past 4 months as well. The outcome is stellar!!! Our bathrooms now look like they came right off of HGTV! No kidding! I highly recommend JM Contracting for all your contracting jobs. Josh is great to work with, his team (including his subs) are spot on too. Josh oversees everything and he is a total prefectionist...a keen eye for detail and making sure it looks 110% perfect!  Thanks Josh for such great work! We will be using him for our next remodel of our kitchen and our pool decking too!

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