Best Businesses in Phoenix, AZ

I read all the reviews and looked forward to working with Royal Wood Flooring company.  I called and was told to call another person for a quote.  Once I called the other person no answered saying Royal Wood Flooring.  And when we set a day for them to come out for a consult  I  was told to text my address to the CELL PHONE number that I called.  The day before the meeting I got a text saying he will try and make it!  Which I questioned!  The next day an hour before meeting time I got another text saying that he could not make it he is sick.

This has been one of the most unprofessional experiences that I have ever had.  No one answered the phone in a professional way.  It may just be that I am old school (in my 30's) and expect that when doing business that we make contact by phone calls not text messages like teenagers.

I had a backsplash nightmare- install done terribly. I reached out to see if this company could help me fix itA although they are too booked out to help, the owner was very kind in walking me through what went wrong and advice on what to do. Very appreciative of his time to have a discussion with me! Will definitely use them for future projects!

Barry with RNB Flooring is the top flooring contractor in the valley.  All of my clients who have ever needed new flooring or even thought to simply get a flooring quote from Barry has had nothing but great things to say about his professionalism and his customer service.  He only offers quality products.  He doesn't "cut corners."  I can always rely on referring my clients to Barry without a second thought that they will be completely taken care of.  Thank you Barry for giving me a "better name!"  Your tag line says it all.. "Friends don't let friends have ugly floors!"

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

I shopped all over for tile to redo our bathrooms and could not find anyone
who had more selections and such great sales people that were very helpful and
knowledgeable. Josue was our sales associate and he made it very easy
helping us pick out our selections.

So happy that we went with Uptight! Recently moved into a home that desperately needed new flooring and cosmetic upgrades. From picking out the products to getting everything done, Frank was so helpful and made the process easy. The new floors and kitchen backsplash look amazing!

We will be calling Frank to coordinate more upgrades soon!

I have used Mexican Tile & Stone as my supplier of beautiful handmade Mexican tile for years.  Terri Fortuna and the rest of the team are simply amazing!  If you are looking for a one of a kind custom look for your home, I would highly recommend them!

SEAN ROCKS!!!!  A couple weeks after I bought my first home I replaced every inch of flooring through Tumbleweed and Sean and Sebastian did an exemplary job.  As a type A personality I pay very close attention to the details but Sean has got me beat.  To describe him as a perfectionist is an understatement.  His sincerity towards your goals and his work in general is refreshing and comforting.  

I knew a job this large was going to require a good chunk of change and I was worried that I might be taken advantage of but 30 seconds after meeting Sean I immediately felt at ease.  He explained every detail to me making sure I fully understood what I was paying for.  

Sean and Sebastian are honest, quick, clean, affordable, respectful, and sincere.  The guys got the job done quickly, working around my extremely awkward schedule, and the end result was room after room of expertly laid beautiful flooring.  

Five stars all the way.

His work is outstanding. Finds the problem and fixes it. Would recommend him to anyone needing some home repair. I would not use anyone else. He installed a new engineered wood floor in our home after removing outdated tile flooring. Excellent job and well done. He also replaced rotted facia boards. A great person to fix your homeowner problems.

Ruined my Hardwood Hickory Floor had to sue him & filed a complaint with the Registar of Contractors . Does not know what he is doing & his equipment is faulty . DO NOT hire this guy

ER GROUT AND TILE exceeded our expectations!  Such a positive attitude and is extremely detail-oriented. Emil went beyond the call of duty by seeking out other responsibilities. As well as keeping us informed of all the steps throughout their work. They are the best company to work with above all other companies in our past.
They worked well under pressure because my husband and I were needing our grout done immediately!
Definitely a company who takes pride in their work!
Emil is an active listener, manages time efficiently, demonstrates professionalism, and is always conscientious about the quality of his work.
Although Emil works well independently, he benefits even more from the team and business skills he has built :D
We highly recommend!!!!!!

I am beyond impressed with how wonderful my travertine floors turned out after Shannon's team came out. I honestly didn't expect them to look BRAND NEW! They cleaned, polished and sealed about 1600 sq ft of travertine and even filled in cracks that we had here and there. The grout was an extremely dirty black in the kitchen and it is now returned to its original light grey color and matches the rest of the house. They did the home all in one day, and Shannon even sent me pics throughout the process. Very professional and reasonably priced too!

I highly recommend this company - they are AMAZING!!!

Recently I purchased carpeting which was installed and the carpet is beautiful.  When the installers were leaving,  they told me I would need to reinstall the bottom track guides for the closet doors.  I did not see why there should be a problem  with the guides.  I found the track hardware in both closets on the shelf.  The two closets each have 8 feet double doors, currently suspended from the top door track and rest on the carpet.  The doors are very hard to even move.

I received a call from a Flooring America representative to schedule an inspection of the carpet installation.  At which time, I explained the problem with the closet doors.  When the representative came out for the inspection I had the hardware in my hand.  I was told a couple times a year they have this track guide problem.  I was told the installers would be called and would come out and correct the problem.  That was three weeks ago,  I have heard nothing from the installers or had any follow up from this company.

I selected this company for purchasing and installing the carpet based on the good reviews.  It is one thing to leave a job incomplete, but to make no effort to correct the problem...not good business.  I will find someone to complete the job that can get it done right.   Buyer beware.

Let me start by saying that I did not purchase my flooring from Floor Depot. Rather, after working with me for about 2 weeks; providing me sample boards to take home, ordering a sample board for me that he didn't have, and helping me carry countless heavy sample boards to my car, Travis recommended I purchase the flooring I wanted elsewhere as he thought I could get a better price at another store. Talk about honesty! Talk about exceptional customer service! The price he did quote me for my 2nd choice flooring (Provenza) was unbeatable. I absolutely recommend Floor Depot. I doubt you'll find a better price elsewhere and if there is a better price elsewhere, you can trust Travis to steer you in the right direction. Support local business and honest sales- it's a rarity these days!

We had a small built in wine fridge project at our house and were having trouble sourcing the granite to match our existing kitchen counters, let alone the small slab. I was referred to Royal Granite from a family friend and they were terrific. Veny made some great suggestions for the space and we are extremely happy!

Russ is awesome! I contacted him to help install security cameras and motion sensor lights on my home, after I had recently had someone break into my garage.  While he normally doesn't do small jobs like that, he immediately agreed to help to ensure my son were safe and secure in our house.  He did a fantastic professional job and also has a great personality and great service.  I will be using him as my handyman for all jobs he offers services for, going forward!

First off, I would like to say this review had nothing to do with the actual individual that did the work.  Leon was amazing, professional and did quality work.  As far as the company he was subcontracted through, Maxum Construction....all I can say is avoid them like the plague.  Sales overpromised and under-delivered. It seemed that there was absolutely no communication between sales and the contractors.  Apparently this company has a salesperson, they write up the contract (with lots of holes and vaguely I might add, make sure they include EVERYTHING.  I requested a labor only job with me supplying the TILE only.  I do not know anything about how to install tile, the material involved and I specifically stated to include the material to actually install it be part of the quote).  Anyway, once the job is bid, they then hire out to contractor...which is pretty typical.  However, this contractor then hires the job out to another contractor. So basically, there are 3 parties already involved.  

The contractors had absolutely no clue what was going on with the job, the specifications, tile patterns, nothing.  I asked for the contract to be revised more than once to fill in some of the holes I didnt like, always the "promises" to get another contract out but it never happened.  Right from the start they wanted to charge me for backerboard, mortor, thinset, the works in addition to a "dumpster fee" which was never disclosed either.  Apparently you need to specify that they will actually haul away the material they demo'd.  I also asked them multiple times to give me the final measurements so I could purchase the tile, but I never actually got them. So I ended up having to run back to the tile shop an extra 2-3x due to shortages.

It also took them 8+weeks to get in touch with the shower door people (which ultimately, I ended up calling people on my own since I was never able to actually get a quote from anyone).  My carpet was damaged so badly we actually had to get a steam cleaning company over to get all the dried thinset and other tile material out of the carpet.  The owner even showed up once and told the project manager (Tony) to put down a quality barrier, but he never bothered coming back to do it.  And dont get me started on the "construction supervisor". Tony showed up twice over the course of the 2 MONTHS it took them to do the job and never really supervised anything.  The subcontractor stated he was supposed to be supplied with all the tools he needed to do the job.  He called Tony multiple times in order to request certain tools but apparently he was too busy with other jobs to actually deliver them.  I had to loan him tools in order to complete some of the work (air compressor, gun, driver etc.  Long story short, look elsewhere for your contractor work.  The contractor even told the subcontractor to actually stop coming to the job and don't bother finishing.  Luckily, Leon was a very upstanding man and completed the work.  I can recommend him all day long, but stay away from this company like the black plague.

Mosqueda renovation is great,  there response time was fast and Oscar was quick with the consolation. We got our bathroom remodeled and him and his team did a great job and it only took 10 days  total! Definitely recommend

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.

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