Best Businesses in Phoenix, AZ

I read all the reviews and looked forward to working with Royal Wood Flooring company.  I called and was told to call another person for a quote.  Once I called the other person no answered saying Royal Wood Flooring.  And when we set a day for them to come out for a consult  I  was told to text my address to the CELL PHONE number that I called.  The day before the meeting I got a text saying he will try and make it!  Which I questioned!  The next day an hour before meeting time I got another text saying that he could not make it he is sick.

This has been one of the most unprofessional experiences that I have ever had.  No one answered the phone in a professional way.  It may just be that I am old school (in my 30's) and expect that when doing business that we make contact by phone calls not text messages like teenagers.

Mark was awesome to work with! He is a creative visionary who helped transform our bathrooms. I showed him a few I inspiration pics and he took it to the next level. He was always on time and delivered what he said he was going to do!

After a flood, RNB worked with our general contractor to remove the warped wood floors and install the new wood floors throughout the house.  After being hired, there were a few hiccups and bumps that arose along the way; however, when the problems came up, Barry stepped up and made it right.  Immediately.  

That is what makes him a great contractor. He was there and able to troubleshoot for us when we had a problem.  

Prior to moving forward with our selected wood, Barry also did an excellent job of showing us the tile and carpet flooring options so we could make an informed decision.  Ultimately, the wood selection worked out great.  

Based on my experience, I've recommended RNB Flooring to others.

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

II'm here as a repeat satisfied customer.  Very helpful and gives big enough samples so that you can evaluate the flooring at home.  Also reasonably priced and has a nice selection.  Showroom has a lot of examples installed on the floor.

Purchased some beautiful and durable travertine planks which have been installed in my bedroom for 3 years.  My daughter liked it so much that she bought the same

My husband and I were putting all new floors into our 2400 sqft home. We stopped into Uptight and was exretmely impressed with their showroom. There was so much selection and the staff was extremely helpful. So we had them come and do some measurments to get a quote. This is were our expereince went downhill. I had done a lot of research on how much the flooring should cost before they came for a quote and the quote the gave me was astronomical. I really really liked the floors we had picked out so we tried to negotiate. Originally my husband gave a price that we would be willing to work with (still far above what I thought it should cost) and the sales woman said "done". The following Monday we get a call and they said that they could do that price (the one they already agreed to). But could not really give us a reason. Nor would they give a detailed quote showing part, labor, etc. For a week we tried to negatiate more, including asking if we did part of the labor of removing the old floors if it would bring down cost. I began getting really suspious when they said that we could take $150 off our bill per toilet if we remove and reinstall them oursleves. I COULD GO BUY NEW ONES FOR THAT PRICE. Also they mentioned labor cost for removing our bathtub....ummm why are you taking my bathtub out? there is not tile under there??? .... So finally we went to get a quote from another local business and we actually got a better quality laminate and tile and the same exact carpet for about $4000 less than what UpTight wanted (and right in the ballpark all my research said to expect) .... and they only charged for $75 to remove  and reintall all three toilets... and they didnt remove my bathtub lol ...

This review is based on two online purchases. This company offers a very wide selection of Spanish and Mexican designs, both very modern, traditional, and traditional with a modern twist. Their website offers chat, messaging and phone guidance.  They are quick to respond. If you desire a product not found on the website, they do their best to find something that accommodates your wishes. And the quality of their tiles is superb.

For my second purchase I bought wall tiles for backsplash and part of a wall, 37 SF.  The tiles were individually bubble-wrapped in bunches of 5 tiles, tightly sealed and placed in huge boxes stuffed with peanuts.  These travelled from Arizona to Alabama in four business days.  Fast, safe and sound!

Remember the Seinfeld episode where Jerry takes his car to the mechanic who is fanatical about the car, thinks Jerry ain't doing a good job, and kidnaps the car from Jerry?  Welcome Sean of wood and laminate flooring installs...

THIS is a guy you want installing your floor.  Some contractors are really owners who do the bids, and the day the real work is starting, you get some young hires at the door (not that they aren't qualified).  Sean is an owner operated biz, and he talks about floors like they are living and breathing organisms... "acclimating"... "resting"...

He lets you order the floors thru his wholesaler (went w/ Consumer Reports top rated Armstrong laminate), and since I paid the company direct, I bought at cost which was definitely cheaper than the retail (I shopped retail first, narrowed my choices, so I knew what I wanted by the time I went to the wholesaler's showroom).  He also accommodated my budget conscientiousness (to put it nicely), allowing me to buy my own baseboards and paint before he installed.

But let's talk about dedication... Sean really wants the floors to be installed right.  When we noticed a flex in the floor b/c of different levels of concrete where the 2 seams meet, I left him in the house in the morning for a quick tear down job and lay in some filler to remove the flex.  Come lunch time swing by the house to drop off my first Costco groceries for the new place, Sean is still there... he took it upon himself to GRIND DOWN the concrete, causing him several hours of addtl work.  He just wanted to floors to not flex and using filler wasn't working.  Later he calls me and chides me about the temp of the house, and how it's drying out my floors... fanatical devtion I tell you... and I mean it in a very complimentary way.  

You want a contractor who loves what they do and does what they do well.  I have full confidence Sean stands by his work, he's been over several times working around other contractors and we've had several discussions re: any concerns (or maybe his concerns...haha).  He was recommended to me by a flooring company whose installers were couple x what he charges, so the nice mgr whispered she'll email me a contact on the side who she has referred alot of biz to... I'm glad she did.

His work is outstanding. Finds the problem and fixes it. Would recommend him to anyone needing some home repair. I would not use anyone else. He installed a new engineered wood floor in our home after removing outdated tile flooring. Excellent job and well done. He also replaced rotted facia boards. A great person to fix your homeowner problems.

Larry is a consummate professional.  He shows up on time, is courteous, clean and polite.  His prices are more than fair and --most importantly-- he does fantastic work. He just redid the floors in my kitchen and they look fantastic. He uses Bona products which are the best in the industry.  He had his team come and move furniture at no extra charge.  After the job was done, he came back on a Saturday and put all the furniture back.  

He is a rare breed.  I highly recommend him and would definitely use him again.

ER GROUT AND TILE exceeded our expectations!  Such a positive attitude and is extremely detail-oriented. Emil went beyond the call of duty by seeking out other responsibilities. As well as keeping us informed of all the steps throughout their work. They are the best company to work with above all other companies in our past.
They worked well under pressure because my husband and I were needing our grout done immediately!
Definitely a company who takes pride in their work!
Emil is an active listener, manages time efficiently, demonstrates professionalism, and is always conscientious about the quality of his work.
Although Emil works well independently, he benefits even more from the team and business skills he has built :D
We highly recommend!!!!!!

My wife and I recently purchased a new home (to us) which the previous owners had neglected to maintain the home. The travertine was dull, scratched, and even cracked in some areas.  I contacted Shannon (the owner) and she went the "extra mile" to help us out on the timeline to when we needed the floor taken care of. Thank you again Shannon for making this happen.

The end results? AMAZING! The difference between 12 year old neglected tile to what Shannon and her team were able to accomplish, seriously made me say "WOW!" when I walked in the door. I didn't think the floors could look so good. They were able to fill some of the cracks and smooth over some scratches. Some of the tile due to neglect will need to be replaced at some point.  

The team spent most of the day working on the floors... the pricing was competitive but the extra effort they put in to make the floors shine... priceless.

Overall... I wouldn't hesitate to hire them again or refer them to others.

Thanks again Shannon and team... wonderful job!!!

We recently started shopping around for tile to replace the existing carpet and laminate on the 1st floor of our home in Gilbert. After a bad experience with a salesperson from Express Flooring, my wife and I walked into Flooring America in Chandler. The salesperson was nice and listened as we explained what we were looking for. He showed us a good variety of tiles that fit our needs. We picked out our three favorite options and set up an appointment for Dale, the owner, to come take some measurements and give an estimate for the job.

Dale was nice enough to come to the house at the end of the evening. I worked late and my son had cub scouts so Dale agreed to come over at 730 PM so that I could take care of what I needed to. He brought the 3 pieces of tile that we selected in the store and we were able to see how they would look. It made it easy to choose our favorite. He took his measurements and explained all options for the installation. We ended up choosing to have them installed diagonally which would cost more due to the fact that more tiles needed to be cut and there would be more materials wasted. The price we agreed upon was cheaper (diagonal install) than the price we were quoted from Express Flooring (horizontal install). Dale left and told me that he would contact me the next day with an estimate on a start date. The next day, he informed me that the installers would begin the job on Monday (4 business days). This was fine with me as I had a lot of stuff to move off the first floor.

As scheduled, the contractors showed up on Monday bright and early. They helped me move a few pieces of furniture that I could not move myself and then got started ripping out the old floor. The boss told me the job should be finished on Friday and then left his installer to complete the job. "The worker", as my six year old son referred to him, worked very hard and put in 12 hour days. He was very nice and didn't seem at all bothered by all the questions the boy was asking or the instructions the boy gave him like..."don't  break those tiles Mister" HAHAHA.  The installer really took his time to make sure all cut pieces of tile looked right. I'll just say it... They are "perfect" and his attention to detail was first rate.  

The only knock I have on the whole job,from beginning to end is that the install took a full six days instead of the estimated five. But, at this point, I don't care because the floor looks freakin fabulous.  Dale and his family run an excellent business and I will definitely be going back to them when I do my upstairs flooring and bathroom upgrades. Oh yeah... And they do kitchen countertops also. If your looking for some work done in your home... Look no further than Flooring America in Chandler.

Best rates and the Nicole is so helpful and nice. I couldnt order there for other reasons, but great service.

Working with Venny and Alex was great!  Venny's design ideas were amazing and gave us everything we wanted!  They and their team were professional and reliable and we would highly recommend them time and again!

I needed to install vinyl floors and I contact Russ it was a pleasure working with him , easy and fast process also very knowledgeable and professional.
I highly recommend to work with Russ Handyman.

There were many things that went wrong with our remodel, but I'll keep it rather short.

1. We had two project managers. One got fired. The other was intoxicated on nearly every occasion that we spoke to him. He would angrily call us up on weekends and interrogate us about when the contractors left our house. On another occasion, he claimed that "he was probably drunk" when he took our call at 3:30pm on a Thursday. So drunk that he didn't remember it. He accused us of lying until he looked at his phone receipts. Our sink detached from our counter about 4 months after completion and after several no-shows, I confronted him about it. He hung up on me.

2. We received a design for our kitchen and we only asked for two things specialized cabinets: a cubby cabinet and a spice rack pull-out. Both cabinets were forgotten about. The spice rack was added after completion. The cubby stayed the way it was because the project manager told us there was nothing they could do now and it would require the tear down of the backsplash. We should have pushed back on this, but we didn't. Our design, in total, was missing the two specialty cabinets we asked for as well as additional cabinets that could not be added due to a lack of space.

3. At some point during the re-install, our dishwasher was damaged. It was placed back in and leaked ever since. Now our new cabinets are removed due to the water damage. Maxum sent a contractor to come look at the damage. He said that Maxum would get back to me. That was a week ago and I'm tired of waiting for them to do the right thing as we have always been patient.

Do yourself a favor and look at their ROC cases (ROC 202770). Two cases have led to discipline or resolution and meanwhile there are two pending cases. Please avoid this company.

Set up time for estimate visit--- he texted saying he was running late---2 hours later he was still 20 mins away. No thanks.

I just wrapped up my 3rd job with JM Contracting and we couldn't be happier!!! The first job Josh (owner) did for me was our back patio roof. We discussed a drainage issue and out of all of the other bids I obtained and telling them all the same issue, Josh was the ONLY one that suggested we get an architect/engineer to address the problem. He naturally got my bid! Josh got on top of the drainage issue and once the engineer/architect (Quincy) did his calculations, pictures, etc. we came up with a solution. Josh was able to do the entire job, also addressing an issue with my sagging roof that was putting all its weight on my french door lintels which required shoring it up and stabilizing it, he stayed just outside of our original budget.
We have had NO problems with drainage since and that has saved my master bedroom floor!

Josh remodeled my master bathroom and my father's bathroom within the past 4 months as well. The outcome is stellar!!! Our bathrooms now look like they came right off of HGTV! No kidding! I highly recommend JM Contracting for all your contracting jobs. Josh is great to work with, his team (including his subs) are spot on too. Josh oversees everything and he is a total prefectionist...a keen eye for detail and making sure it looks 110% perfect!  Thanks Josh for such great work! We will be using him for our next remodel of our kitchen and our pool decking too!

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