Best Businesses in Phoenix, AZ

I read all the reviews and was excited about having Royal Wood Flooring remove my kitchen's damaged hardwood floors and install new floors.  Vinny and his crew arrived.  I had ordered my flooring.  First off, no glue!  An installer with no glue - and I was never advised I needed to buy glue.   So i purchased the glue which now put me close to $400.00 over the cost Vinny quoted me. When I returned home from work I was horrified and sick to my stomach.  There were holes in my walls, a piece of wall board that was actually bent. I could not believe what I was seeing.  There were black fingerprints/hand smudges on the walls, glue of some sort on my newly installed concrete counters, leaving a permanent stain, glue smudges on my refrigerator and kitchen door which do not completely come off. There were areas where the flooring did not meet the walls, leaving a gap between the baseboard and the floor big enough for water to leak into. There was damage to my french doors that was not there prior - the lock was damaged, did not work. A kitchen window was left wide open, anyone could have climbed in and robbed me.  My dogs were shut out of the house.  I realize it wasn't Royal Wood Flooring's job to watch my dogs, but the doors were open while they were working.  One area where the wall board was bent (not sure how they did this) resulted in needing to cut the wallboard, and repair it.This required putting in new wallboard and plastering to match the rest of the walls. Half of the kitchen needed to be repainted.  I am still trying to remove the stains that were left.

I called Vinny and told him what my kitchen looked like. I also emailed him pictures of my kitchen.  I made it very clear that I did not want his crew back in my home.   I have hired a contractor to repair the damage.  The process has taken close to three weeks as the contractor is fitting my needs in between other committments he had.  The above repairs have been costly.  Believe me I would rather be happy about my kitchen than writing this review.  The condition Royal Wood Flooring left my kitchen in has cost me financially, physically, and emotionally.  Such a disappointment -- I hope this never happens to anyone else.

Tempe

I had a backsplash nightmare- install done terribly. I reached out to see if this company could help me fix itA although they are too booked out to help, the owner was very kind in walking me through what went wrong and advice on what to do. Very appreciative of his time to have a discussion with me! Will definitely use them for future projects!

Had them carpet a large room and a large closet. Fast and affordable. They beat Home Depot and Home Depot says they install for free. Barry was great and in contact after the job was done. Thank You.

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

Great customer service!  Brooke was awesome. Very knowledgeable and helpful. She answered all my questions and gave helpful suggestions. I look forward to working with her again!  I would highly recommend her!

Love my new carpet! Frank was great with helping me pick the perfect carpet for our new home, went above and beyond to make sure it was installed within the timeline I needed and we couldn't be happier! Very professional and comparable in price.

After another trip to Mexican Tile and Stone on Broadway I am frustrated, angry , and disappointed. "Mexican Tile and Stone Co. does not allow any sorting or handpicking of any material"  Inside of the box of tiles were randomly placed tiles of the same pattern, but different painted colors.  These random tiles did not match.  On the return to Mexican tile new tiles had to be bought so the bathroom remodel could be finished.  I have spent over $5000.00 with this company.  Beware and knowledgeable about what you sign with the company as there are no refunds, only store credits with original receipt and restocking fees.  Yes the tile may be great, and the employees try to be helpful, but be fully aware of the store policies.  I am pleased with our projects and very happy not to go back to Mexican Tile and Stone.  BE AWARE...

Sean did an amazing job on our floors.  He has exacting specifications which is exactly what you want on a job like this. He did almost the entire house for us. He uses great suppliers and we were able to go them and pick out just the right flooring for our job. He also did our stairs and was able to stain them to match our selected floor perfectly. He advised on several areas related to the final finish of the job that really made a huge difference in the end result. Additionally, he was very accommodating of our circumstances relative to multiple projects going on in the home at the same time.

On top of all that, his pricing was very competitive. But more importantly, I knew from the consultation that he was serious about doing an excellent job.  I can't say enough positive things about a job superbly done!  I would highly recommend him.

Mikko is thorough, patient and very professional! I'd recommend mikko llc without thinking twice about it!

Larry Palomar the owner and operator of Mid West flooring is a true journeyman and a dying breed.   You just don't find contractors of his caliber and expertise.  Workmanship, honesty, integrity and most of all dependability are just a few adjectives to describe Larry Palomar and his employees of Mid West Floooring.    Having been a superintendent for a high-end custom home builder for three years I have dealt with my share of sub-contractors that worked in multi-million dollar homes.  Larry is the best, his quote might be higher than others but it is well worth having the peace of mind that the job is going to be done right.

His go-to guy Mike who does most of his installations summed it up for me best.   "When I work in a person's home I act as if it was my own house and perform the work with highest level of detail and workmanship."   Larry's worker are a direct reflection of his old-school philosophy of running a dependable honest business that treats its customers fairly and with respect.   I had around a thousand square feet of Hickory five inch hardwood plank installed in my home which required a sub floor installation.  I could not be happier with the job that they did.    

Perhaps Larry's quote upon doing our final work through sums it up best "We are not happy until our customers are 100% satisfied.  No matter how many times we need to come back to finish a job."

I wanted to update this to 3 stars. I think that after more research I was a bit rough on the original review, if not still honest. I realized to do one star wasn't fair. Cheers!

The best decision you can make! Scottsdale Travertine Polish has the best owners/employees; professional, courteous, and timely. MacKenzie, Griffith and Brian polished our floors like they were in their own house, they taped cabinets and appliances to off to avoid overspray, moved furniture with a smile, and paid meticulous attention to detail during the entire process. As for the floors....WOW!! We can't stop talking about how our floors look better than new, they brought out a shine that I would never believe was possible without seeing it first hand! We opted to have the grout hand painted to compliment the shine, despite not being planned MacKenzie made a few calls and flipped her schedule to accommodate us! Hire this company now!  Thank you so much to the team, your company has a bright future ahead and referrals will be coming your way.

Updating after receiving a reply from the business to my review.

Dale I understand where you are coming from as a locally-owned business however, not having samples available for check-out prevents us from coming back to your store and buying from you in the future. As we explained when in the store we don't want or need a free in-home estimate. We have a contractor hired and they will be taking the measurements and placing the order for us based on the wood tile product we select. Your employees kept trying to get us to cut out the contractor and have you provide the estimate which we explained we were not interested in. Arizona Tile created the experience we were looking for and allow samples to be checked out. All the best but we won't be returning to your store.

Purchased carpeting and laminate flooring here.
Friend turned me on to the place. Great service and excellent product line, and way cheaper then floor Decor, lumber liquidators,  or home depot.

Mr. Low Down. ....

We decided to update our kitchen countertops so we started the process of finding the right company for us. After 3 or 4 estimates/sales pitches we decided to go with ARG. Veny was the "man" for us. He got us with his knowledge and how easy he was to work with. He had great ideas to expand our countertop space and helped us find the right granite. When the day came for install they were right on time n promptly changed our kitchen. We love it! Do yourself a favor and call and talk with Veny. This place rocks!!

Russ came today to do some plumbing and electrical projects at my home. He responded quickly and is very versed in many areas. I would highly recommend Russ Handyman and Construction.

Do not give your final check until absolutely everything is done and fixed.I agree with Diane S review. We are very happy with the results and most problems were minor.After giving our final check, we are no longer hearing back about cabinet repairs still needed and our dishwasher being broken.The job was done before Christmas with final touches in January when a cabinet needed to be added( measurements were done incorrectly).We are still waiting and they seem to have ghosted us now.
the workers were all nice but they do not care for your stuff.Make sure you cover everything in the garage or any area where they are working. Communication is not the best at times though during the construction they were pretty good.They gave us price information and good advice. The times we were meeting to give them money were the times communication was the best of course.When the workers were here we could get more information from  them which was helpful. Also with communication, be sure to write down or even record not ape everything you are having done so that if there is a problem you have the proof. When we had problems they were good about fixing them until this point when we haven't heard back.
As far as the kitchen, they did a big remodel and in the end it is gorgeous.If it weren't for them ghosting me now to finish some things,important things,I would give them at least a 4 or 4 1/2. Considering other horror stories form friends, the difficulties were not that bad and fixable. Jerry and Chari were enthusiastic and made us feel excited about the job.
They raised our hallway and added lights,removed popcorn ceilings and cut out am archway to brighten up the place.Chari had great design ideas and helped me with areas I would not have known. She helped pick out the design with my input always added.
Overall, the kitchen looks great though we will have to pay another cabinet guy to fix the missing piece and we will need to hire a dishwasher person because ever since they put it back in the dishwasher doesn't work.I have brought this up several times but they are ignoring me now.If these things were fixed I would definitely raise the rating even though it is frustrating to be ignored.One last thing. they did do a good job finishing within 7 weeks but the end was rushed and we found problems after. Again, do not give the last check til all the work is done to your satisfaction. They will light pressure you for it .

Mosqueda renovation is great,  there response time was fast and Oscar was quick with the consolation. We got our bathroom remodeled and him and his team did a great job and it only took 10 days  total! Definitely recommend

I just wrapped up my 3rd job with JM Contracting and we couldn't be happier!!! The first job Josh (owner) did for me was our back patio roof. We discussed a drainage issue and out of all of the other bids I obtained and telling them all the same issue, Josh was the ONLY one that suggested we get an architect/engineer to address the problem. He naturally got my bid! Josh got on top of the drainage issue and once the engineer/architect (Quincy) did his calculations, pictures, etc. we came up with a solution. Josh was able to do the entire job, also addressing an issue with my sagging roof that was putting all its weight on my french door lintels which required shoring it up and stabilizing it, he stayed just outside of our original budget.
We have had NO problems with drainage since and that has saved my master bedroom floor!

Josh remodeled my master bathroom and my father's bathroom within the past 4 months as well. The outcome is stellar!!! Our bathrooms now look like they came right off of HGTV! No kidding! I highly recommend JM Contracting for all your contracting jobs. Josh is great to work with, his team (including his subs) are spot on too. Josh oversees everything and he is a total prefectionist...a keen eye for detail and making sure it looks 110% perfect!  Thanks Josh for such great work! We will be using him for our next remodel of our kitchen and our pool decking too!

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