Best Businesses in Phoenix, AZ

I read all the reviews and looked forward to working with Royal Wood Flooring company.  I called and was told to call another person for a quote.  Once I called the other person no answered saying Royal Wood Flooring.  And when we set a day for them to come out for a consult  I  was told to text my address to the CELL PHONE number that I called.  The day before the meeting I got a text saying he will try and make it!  Which I questioned!  The next day an hour before meeting time I got another text saying that he could not make it he is sick.

This has been one of the most unprofessional experiences that I have ever had.  No one answered the phone in a professional way.  It may just be that I am old school (in my 30's) and expect that when doing business that we make contact by phone calls not text messages like teenagers.

There is nobody better than M2 Enterprise, I am so happy with my completed tub to shower conversion and will have Mark and his team out again for my guest bathroom remodel! I will never use any other contractor after my wonderful experience with Mark. He was able to complete my whole remodel conversion start to finish in 4 days! Mark is honest and highly skilled.... his work is impeccable! I was nervous taking on my homes first remodel project but Mark put my mind at ease, let me know every step of what to expect, and I wish I would have contacted him sooner. I cannot recommend M2 Enterprises highly enough!

Barry with RNB Flooring is the top flooring contractor in the valley.  All of my clients who have ever needed new flooring or even thought to simply get a flooring quote from Barry has had nothing but great things to say about his professionalism and his customer service.  He only offers quality products.  He doesn't "cut corners."  I can always rely on referring my clients to Barry without a second thought that they will be completely taken care of.  Thank you Barry for giving me a "better name!"  Your tag line says it all.. "Friends don't let friends have ugly floors!"

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

Even though it was a busy afternoon, we got the best service at Monterrey Tile Co.  Our design consultant, Maria, multi-tasked and efficiently handled a few of us picking out products - all the time with a smile on her face.   All our questions were answered by more than one trip to the back to check on inventory and then our order was efficiently placed.  A lot of personal attention and expertise offered a feeling of confidence that not always is found at the box stores.  We highly recommend Monterrey Tile.

Completely satisfied with Uptight Carpet.  Sarah worked with us on finding a product within out price range and the installation went extremely well.  I am very happy with the sales and service delivered.  Everything from quoting, to committed dates and times, and execution on the installation was perfect.

Now that our installation is completed and he have had a chance to enjoy the new carpeting, I look back to see if there was anything that could have gone any better, and the answer is no.  Very satisfied!!

This place has a fantastic selection. Prices are fair and excellent customer service.

Remember the Seinfeld episode where Jerry takes his car to the mechanic who is fanatical about the car, thinks Jerry ain't doing a good job, and kidnaps the car from Jerry?  Welcome Sean of wood and laminate flooring installs...

THIS is a guy you want installing your floor.  Some contractors are really owners who do the bids, and the day the real work is starting, you get some young hires at the door (not that they aren't qualified).  Sean is an owner operated biz, and he talks about floors like they are living and breathing organisms... "acclimating"... "resting"...

He lets you order the floors thru his wholesaler (went w/ Consumer Reports top rated Armstrong laminate), and since I paid the company direct, I bought at cost which was definitely cheaper than the retail (I shopped retail first, narrowed my choices, so I knew what I wanted by the time I went to the wholesaler's showroom).  He also accommodated my budget conscientiousness (to put it nicely), allowing me to buy my own baseboards and paint before he installed.

But let's talk about dedication... Sean really wants the floors to be installed right.  When we noticed a flex in the floor b/c of different levels of concrete where the 2 seams meet, I left him in the house in the morning for a quick tear down job and lay in some filler to remove the flex.  Come lunch time swing by the house to drop off my first Costco groceries for the new place, Sean is still there... he took it upon himself to GRIND DOWN the concrete, causing him several hours of addtl work.  He just wanted to floors to not flex and using filler wasn't working.  Later he calls me and chides me about the temp of the house, and how it's drying out my floors... fanatical devtion I tell you... and I mean it in a very complimentary way.  

You want a contractor who loves what they do and does what they do well.  I have full confidence Sean stands by his work, he's been over several times working around other contractors and we've had several discussions re: any concerns (or maybe his concerns...haha).  He was recommended to me by a flooring company whose installers were couple x what he charges, so the nice mgr whispered she'll email me a contact on the side who she has referred alot of biz to... I'm glad she did.

Mikko is thorough, patient and very professional! I'd recommend mikko llc without thinking twice about it!

I found these guys as they were doing a job across the street from my house. I trust my neighbors and if they chose someone for their home I feel comfortable giving them a shot. The owner of the company came over to take a look at our hardwood floor (kitchen, dining area) which was probably 30 years old and may have been recoated once in that time. Needless to say, it was not looking very good. He quoted me a price which I accepted and he came to work two weeks later. It took him two full days and upon completion it was like we had brand new floors put in. My wife stays at home with our babies and they took great care to keep everything clean and enclosed as to not impact the rest of the home in any way. There was one minor item that when I flagged the guys came right back over and fixed it completely without any questions whatsoever. I would highly recommend these guys as their pricing is good and the work is great. Only issue is they are busy so don't expect them to be able to come out the next week. I have an after picture, but unfortunately I forgot to take a before picture which showed a very dramatic transition.

I had them clean, color, and seal the floors throughout my entire single story house of about 1850 square feet. It was supposed to take four hours. The work was performed by two workers, in about half the time, apparently as they rush through the work to get done.

Pro:  
They showed up at the exact date and time.
Good communication and explanation of the various options and methods.

Con:
They did not clean, color or seal underneath the stove or refrigerator.  The owner stated they couldn't move the appliances due to "insurance" reasons.  I would have moved them myself, of course, if that was true.  But he did not advise me ahead of time, didn't ask when he showed up at the beginning of the job and didn't care even after I pointed it out at the end of the job.

They did not clean in the corners very well.  

There was a film left on the tile that I was told I need to mop off myself "in a couple of days."

There is some missing grout in the hallway on about 3 or so tiles that was left because I didn't pay $400 extra for the  "caulking" of all the baseboards.

Overall, I would not recommend.

Shannon and team did an outstanding job on my floors, I had no idea they could have looked that beautiful all along!  I have 100% stone throughout the house. Her process and equipment used to clean, seal and buff is just top notch. I'm thrilled!  Very professional, no schedule hiccups, showed up and did exactly what she said they'd do, and I seriously couldn't be more pleased.  Another contractor referred me to her, I need to thank him too!

This is our second time using Flooring America and will not be our last,  competitive pricing, great quality of products, employees are friendly, professional, and courteous.  Dale is fair, friendly and professional. We generally get 3 quotes prior to work being completed, each time we have selected Dale and his team, next time we will just go with Flooring America and save our time.  With both of our jobs there were challenges with sub-flooring, and unevenness with the concrete slab due the age of the house.  The additional work needed to have the job done right was reasonable, when others would have seized the opportunity to gouge the customer. Jake and his crew did both of our installations and I cannot say enough about the quality of his/their work.  He does a great job of checking with you along the way if there are choices to be made during the  installation, he also makes recommendations based on his experience that gives his work a clean look.  This is not an easy task when blending new materials with existing flooring.  I 100% agree with all the other reviews except the 1 negative review.  If there is ever an error or a problem Dale will make it right. If you decide to go with Flooring America for your flooring need you will not be disappointed!

Purchased carpeting and laminate flooring here.
Friend turned me on to the place. Great service and excellent product line, and way cheaper then floor Decor, lumber liquidators,  or home depot.

Mr. Low Down. ....

We decided to update our kitchen countertops so we started the process of finding the right company for us. After 3 or 4 estimates/sales pitches we decided to go with ARG. Veny was the "man" for us. He got us with his knowledge and how easy he was to work with. He had great ideas to expand our countertop space and helped us find the right granite. When the day came for install they were right on time n promptly changed our kitchen. We love it! Do yourself a favor and call and talk with Veny. This place rocks!!

Called this "supposed" business owner for some handyman assistance. He claimed he spoke five languages so I assumed he was a great communicator. Unfortunately, that couldn't have been further from the truth. He asked me how 6 PM to 7 PM worked for me and I said fine. He then asked where I lived and I said Casas Adobes. OK, great I will spend an hour cleaning up before he comes over. Later, I looked up his location and it said Phoenix. I'm in Tucson so not sure why he said he would come over between 6 PM and 7 PM. I assumed he might have a worker here or that perhaps he was working in Tucson. I texted him twice with Radio silence as his reply. Is he coming? Is he not coming? Based on his previous reviews it's apparent that his lack of professionalism and communication lacks average standards.  Operating a small business encompasses more than just doing the work. The majority of owning a small business is interacting with people. I would say he gets 2 F's, 1 for a communication fail and 1 for being a flake. Buyer beware unless you don't care about common human decency.

This place is great! Everyone is super helpful and creative showing us the design. I love it! They have so many choices and for a great price too. I can't wait to get them in to upgrade our whole bathroom to give us the bathroom we've always wanted. Come here if you're looking for a fair price and down to earth people who aren't shoving sales and things you don't need down your throat. This is the place to go!!!

Set up time for estimate visit--- he texted saying he was running late---2 hours later he was still 20 mins away. No thanks.

I just wrapped up my 3rd job with JM Contracting and we couldn't be happier!!! The first job Josh (owner) did for me was our back patio roof. We discussed a drainage issue and out of all of the other bids I obtained and telling them all the same issue, Josh was the ONLY one that suggested we get an architect/engineer to address the problem. He naturally got my bid! Josh got on top of the drainage issue and once the engineer/architect (Quincy) did his calculations, pictures, etc. we came up with a solution. Josh was able to do the entire job, also addressing an issue with my sagging roof that was putting all its weight on my french door lintels which required shoring it up and stabilizing it, he stayed just outside of our original budget.
We have had NO problems with drainage since and that has saved my master bedroom floor!

Josh remodeled my master bathroom and my father's bathroom within the past 4 months as well. The outcome is stellar!!! Our bathrooms now look like they came right off of HGTV! No kidding! I highly recommend JM Contracting for all your contracting jobs. Josh is great to work with, his team (including his subs) are spot on too. Josh oversees everything and he is a total prefectionist...a keen eye for detail and making sure it looks 110% perfect!  Thanks Josh for such great work! We will be using him for our next remodel of our kitchen and our pool decking too!

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