Best Businesses in Phoenix, AZ

We love Royal! If you are looking for a professional company to install your hardwood, engineered, or laminate flooring, you really should give "Royal Wood Flooring" a call - (602) 446-2613. My wife and I spent several weeks interviewing various flooring companies, researching, getting quotes, advice, etc., and really we had no complaints with any of the companies we talked to. That said, we had two important factors to consider: this would be a small job (one bedroom) and we were on a strict budget. A lot of the bigger name companies (BTW, all had great reviews) just didn't want to spend much time with us because ours was such a small job. While I do understand that they have to make money, we also had to stay within our limits, and after several weeks that was turning out to be difficult, to say the least.  We finally contacted Royal and once I talked to Vinny I knew immediately he was our guy. Vinny understood exactly what we were wanting and we were able to come to an agreement on price that was significantly less than any of the other quotes we had received (and best of all within our budget!).

The day the Royal crew arrived, I spoke with John (lead foreman) about what we could expect. John was courteous and very knowledgeable and listened carefully to all of our concerns. Even when we ran into problems with the floor (the concrete had a large crack and couldn't be leveled as we had hoped) he offered us several options and took the time to clearly explain his reasoning. As it turned out there were multiple problems with the floor we hadn't anticipated and we ultimately had to change our original plans and go to a plan B... But the bottom line is that when the job was finished we had the most beautiful, professionally installed floor we could have hoped for. They literally exceeded all our expectations. Every detail was perfect and even their cleanup was immaculate.

Royal does business the "old school" way - that is to say, you can trust Vinny to stand behind his work and his people. We have a couple of other rooms we want to install new flooring in and I am going to use Royal for both of them. After you're done looking around and getting bids from other companies, I highly recommend talking to Vinny at Royal before making your final decision, whether it's one room or an entire house!

Excellent communication and attention to detail. We hired M2 to fix our previous contractor nightmare and they are top notch. Everything was done with premium materials and quality craftsmanship. Use them for all your renovations!

Had a great experience!  Not the usual contractors that work half day and go missing at times (at least that has been my experience).  They showed up and knocked out my kitchen, hallway and bathroom quickly.  Everything looks amazing.  I would highly recommend these guys.

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

Went to Monterrey Tile on a friend's recommendation and was told to ask for Wally. I had no idea how many different types of flooring options were available. Wally was extremely patient and took the time to educate us on all the options that Monterrey Tile offered. We decided on a porcelain that looks like hardwood flooring and were given a great deal. i highly recommend Monterrey Tile Company!

We had Sarah come out to get measurements for laminating stairs. She was kind enough to call and confirm appointment time that day which though was nice. However, that was the last we heard from her. She said she would get us a quote with the measurements she took. I waited about a week or ten days and sent an email to them asking where our quote was. I still haven't heard back from them. I guess our business isn't needed.

I did buy some tile here, but would only do it again if I was in a hurry.  There are other tile stores in town that carry much of the same merchandise, and their staff was much more helpful at helping me find items in their stores that they thought would meet what I was looking for.  I had to aggressively engage the sales girl here twice during my visit just to get some attention.  If I had a couple weeks to wait for the other stores to order my tile, I would have saved about half and been treated better.  Mexican Tile & Stone had what I wanted in stock, so I paid full retail prices to get it.  Paying such a premium I mistakenly thought I'd get a premium product, but much of it had serious paint and/or glazing defects requiring me to rifle through the supply in their warehouse to get tiles that didn't look significantly different from each other.  Before this last step, the sales girl had made sure to have me sign TWO waivers about these being hand-made tiles and that I should expect variations.  Variation is one thing, and in the QC world variation has an acceptable tolerance range. Many of the tiles they tried to send home with me were downright defective and unquestionably outside any range of acceptable variation.  There weren't enough of the "good" tiles for my project, so I took a few of the best of the bad and had my tile installer mix them in the project so they weren't so visible.  However, I notice them every time I look at it and it really bugs me I spent full retail for these tiles.  Definitely a lesson learned by me - build enough time in a project to pick out materials from a different tile store and have them ordered.

We completed a major remodel on our house in 2012 and I hired more than fifteen contractors to do work. Sean's work installing our floors tied for first place. I cannot recommend him highly enough! If you know a lot about construction, you'll appreciate his attention to detail and his willingness to customize/accommodate any situation. If you don't care much about the details of the work, you might have to tell him that from the get-go, as he's very detail-oriented and can take quite some time in going over things with you. I'd definitely rather have someone who is overly thorough than the alternative, right? For me, a perfectionist, Sean is just the ticket.

He and his assistant are very professional and courteous, and also friendly and personable. I had no worries having them in my home. They even helped me roll our 350lb commercial range across the new floors. He moved his truck willingly when I was coming or going. And when our floor contracted (shrunk) more than expected after 6 months of installation, Sean returned to make complimentary adjustments.

I highly recommend hiring Sean. I would do it again in a heartbeat.

[The only other thing I learned from hiring so many contractors is that I need to ask them all to smoke in their car or in the street. I'm a little sensitive about cigarettes, and most contractors smoke these days, so that's just a tip from me to you (if you're interested). Just say it at the beginning when you hire them and get it over with! No more cigarette butts in your driveway or your landscaping!]

Mikko is thorough, patient and very professional! I'd recommend mikko llc without thinking twice about it!

Larry Palomar the owner and operator of Mid West flooring is a true journeyman and a dying breed.   You just don't find contractors of his caliber and expertise.  Workmanship, honesty, integrity and most of all dependability are just a few adjectives to describe Larry Palomar and his employees of Mid West Floooring.    Having been a superintendent for a high-end custom home builder for three years I have dealt with my share of sub-contractors that worked in multi-million dollar homes.  Larry is the best, his quote might be higher than others but it is well worth having the peace of mind that the job is going to be done right.

His go-to guy Mike who does most of his installations summed it up for me best.   "When I work in a person's home I act as if it was my own house and perform the work with highest level of detail and workmanship."   Larry's worker are a direct reflection of his old-school philosophy of running a dependable honest business that treats its customers fairly and with respect.   I had around a thousand square feet of Hickory five inch hardwood plank installed in my home which required a sub floor installation.  I could not be happier with the job that they did.    

Perhaps Larry's quote upon doing our final work through sums it up best "We are not happy until our customers are 100% satisfied.  No matter how many times we need to come back to finish a job."

The owner did not just an amazing job but at an amazing price, you really get what you pay for he is the most ethical business owner I have worked with! Combining how great emil and his team did with the level of honesty and assurance they give you, you have A winning team, job done but not only right but done great, and with positive attitudes! I would highly recommend them. emil and his team are amazing and never let me down!

Our house is 20 years old, and it's been that long since the our travertine (limestone?) tiles and grout have been cleaned or polished, so it's been way overdue!  We met with three different vendors offering polishing services, and went with Scottsdale Travertine based on additional grout services they and price.  Duane and his crew of family members showed up on time Wednesday morning, and after he explained the game plan, they started work, first moving the heavier objects and taping carpets and appliances for protection, then completing the cleaning and polishing by Thursday noon (FYI, we have about 1,200 square feet of tile).  When they were done the tile shine had been completely restored, and the grout is now several shades lighter; it looks 100% better!  Duane also left us with information on how to best maintain our floor going forward.  All in all, this couldn't have gone better.  Thanks Duane, McKenzie and Andrew!

Just removed carpet from all bedrooms and the den with Flooring America and the experience was superb!  Gregory was very helpful, professional and knowledgeable. He kept me well informed, was on top of things and accessible. During initial conversation he did not exercise any pressure which made it easy for us to compare, analyze and make decisions on out terms. Most importantly,  Gregory went through all the important topics in terms of what things can go wrong or may cost more money due to the age of the house,  etc. I've seen other reviews that put blame on this company that has nothing to do with them but things that are unenviable... just saying.

There was a little hiccup on the first day of the project due to a last minute emergency and Gregory called me early on demolition day to give me the bad news. Nevertheless,  he was on top of it and was able to find a few guys to come for demolition. Unfortunately I didn't get their names but will tell you they were awesome! They worked diligently so they were able to catch up on the 2 hour delay.

They were meticulous and did a marvelous job with the tile. I was and still am impressed. They consulted with me and gave me some ideas of how things could look better which I very much appreciated. They even accommodated my request to include the transition tile I bought.

In all, I am extremely satisfied with Flooring America and the crew that worked on this project. I will certainly hire Flooring America again for the next project without hesitation.

Purchased carpeting and laminate flooring here.
Friend turned me on to the place. Great service and excellent product line, and way cheaper then floor Decor, lumber liquidators,  or home depot.

Mr. Low Down. ....

Alex and his crew do wonderful work. I have had them do my kitchen and master bath. I have been very pleased. He listens to your ideas and makes suggestions. I like the idea of picking my own slabs of stone from his factory. Although it takes a bit longer to get a response from them,  I would highly recommend this company.

Russ came today to do some plumbing and electrical projects at my home. He responded quickly and is very versed in many areas. I would highly recommend Russ Handyman and Construction.

They changed workers on a bath remodel every couple of days
They put wrong edges on my walls and had to redo them
Measures mirrors incorrectly and refuse to fix
I had to have them fix the shelving in the closet as they put what they thought I should have instead of what I asked for and could not rip it all out
They were friendly this was a 3-4 week job and took them more than 5 to complete because of all the mess ups
Was told on Friday some one would be here on Monday to fix a couple of problems and I had to call them at noon to find out they were not sure where to person was that was to show up and so they called me back at 4 to say they would have to call again tomorrow to get an appointment scheduled

Mosqueda renovation is great,  there response time was fast and Oscar was quick with the consolation. We got our bathroom remodeled and him and his team did a great job and it only took 10 days  total! Definitely recommend

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.

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