Best Businesses in Phoenix, AZ

I would like to recommend Royal Wood Flooring if you are considering obtaining an estimate for the finishing or repairing of your hardwood floors. I called them based on an ad I saw in my neighborhood paper. When Vinny came this morning, he had an opportunity to give me quotes on refinishing one room and making repairs in another room. Instead, after inspecting the floors, he told me that he would recommend not doing either. I was very impressed with his honesty as he could have easily taken advantage of the fact that I was ready and willing to have the work done. I admire such honesty and if I ever need new hardwood flooring installed or old hardwood repaired or refinished, he will be my first call. Highly recommend!

How often can you say what an awesome experience remodeling a master bath was?
M2 just finished our master bath and it could not have gone smoother or turned out better. Mark really has his act together. He is on top of each job, communicating schedules and the work that will be done each day. His trades people are all excellent and have been with him for years in most cases. Check out his Facebook page for the beautiful examples of his work.  Mark is an excellent communicator , listens well and also has great ideas.

Had them carpet a large room and a large closet. Fast and affordable. They beat Home Depot and Home Depot says they install for free. Barry was great and in contact after the job was done. Thank You.

We had our shower done by these guys and it came out beautifully! They were all so friendly and put up with our nosey kid and dog, we would absolutely recommend going with them! Any hiccups that came up Ali addressed immediately and we appreciated that!

Loved the help we got picking out tile for our back splash and living room flooring.!!  Definitely recommend this show room it was so fun and tons to choose from.

Very knowledgeable.  Kept us informed every step of the way in our carpet purchase and installation.  The installers were courteous and hard working.  We would definitely use this company again for flooring needs.

The is the greatest company, my first experience here was fantastic. We wanted to add tile to the exterior of our home to trim around the windows. They had a great selection of tiles, we took samples, chose what we wanted and returned unused samples. It was painless and the quality was good!

Sean did an amazing job on our floors.  He has exacting specifications which is exactly what you want on a job like this. He did almost the entire house for us. He uses great suppliers and we were able to go them and pick out just the right flooring for our job. He also did our stairs and was able to stain them to match our selected floor perfectly. He advised on several areas related to the final finish of the job that really made a huge difference in the end result. Additionally, he was very accommodating of our circumstances relative to multiple projects going on in the home at the same time.

On top of all that, his pricing was very competitive. But more importantly, I knew from the consultation that he was serious about doing an excellent job.  I can't say enough positive things about a job superbly done!  I would highly recommend him.

Mikko is thorough, patient and very professional! I'd recommend mikko llc without thinking twice about it!

Ruined my Hardwood Hickory Floor had to sue him & filed a complaint with the Registar of Contractors . Does not know what he is doing & his equipment is faulty . DO NOT hire this guy

I had them clean, color, and seal the floors throughout my entire single story house of about 1850 square feet. It was supposed to take four hours. The work was performed by two workers, in about half the time, apparently as they rush through the work to get done.

Pro:  
They showed up at the exact date and time.
Good communication and explanation of the various options and methods.

Con:
They did not clean, color or seal underneath the stove or refrigerator.  The owner stated they couldn't move the appliances due to "insurance" reasons.  I would have moved them myself, of course, if that was true.  But he did not advise me ahead of time, didn't ask when he showed up at the beginning of the job and didn't care even after I pointed it out at the end of the job.

They did not clean in the corners very well.  

There was a film left on the tile that I was told I need to mop off myself "in a couple of days."

There is some missing grout in the hallway on about 3 or so tiles that was left because I didn't pay $400 extra for the  "caulking" of all the baseboards.

Overall, I would not recommend.

I am beyond impressed with how wonderful my travertine floors turned out after Shannon's team came out. I honestly didn't expect them to look BRAND NEW! They cleaned, polished and sealed about 1600 sq ft of travertine and even filled in cracks that we had here and there. The grout was an extremely dirty black in the kitchen and it is now returned to its original light grey color and matches the rest of the house. They did the home all in one day, and Shannon even sent me pics throughout the process. Very professional and reasonably priced too!

I highly recommend this company - they are AMAZING!!!

It took months, nay, years for us to decide on what to do about the flooring in our home. When we bought the house I knew that the carpet was looking worn and would need to be replaced in a couple years. But what to replace it with? There are so many choices today with different styles of carpeting, laminate, wood, and tile. After a few stains (a full glass of pink Crystal Light - that stuff does not come out!) we ruled out carpet. I like the look of wood and so we went back and forth and talked to many people about the merits of hardwood vs laminate. Both don't do well with a lot of moisture and I really wanted the same flooring in the kitchen and main living area, plus the room that leads to/from the pool. So, we settled on tile. A friend of ours has ceramic tile that looks like wood in their entryway so we started exploring those options. Unfortunately, most of the ones we looked at had a wood-ish design to them but really were not going to trick anyone into thinking they were wood. And most were in the short thick rectangular shape (8"x24") pieces.

When we went into Flooring America the first time we kind of browsed around and then left without making any commitments. The sales girl was friendly and answered our questions but didn't put on too much pressure. Once we had narrowed down to the wood look tile we went back in and met with another salesperson who showed us all the options they had. That was when I realized just how many different product choices Flooring America has to offer. The store is just a showroom, they don't have inventory there so that is why it seems so much smaller than going to a tile wholesale place or big box home improvement store. But really they have a huge selection! The type of tile we were looking at ranged in price from $4 a sq ft to $12. We picked a few that we liked and made an appointment for them to home to our home. They want you to see the samples in your own environment with the lighting and your furniture since that is the only way you can tell if you are going to like it or not.

Well, of course I ended up falling in love with the most expensive one they had. It is a porcelain tile made in Italy by Cerdomus (Barrique series, Brun if you are interested). It was the most wood looking because there were a lot of variations in the pattern that looked like natural wood grain and the actual tile pieces had some texture to them instead of being smooth and overly shiny. And it came in a variety of sizes (4X24, 8X24, 4X40, 8X40). Dale gave us a discount as a way of apologizing for missing the first appointment. That was a smart business move since when we were waiting around for him the first time I was already thinking "There's no way we are going to use this company if they don't even show up for the estimate." They were also running a promotion on installation so the overall cost, although very high, was still a good deal since we were getting such a quality product. The main thing I like about this company is that they do it all for you: help with the initial design selections, move furniture and do the demo of old flooring, and install the tile. We ended up using all four sizes to make a really great pattern that looks awesome! The main guy laying the tile was Dale's son and he was very trustworthy and professional.

There were a few glitches with scheduling. But that was mainly our fault since we ended up getting new baseboards (yes, they offer those, too) and then decided we wanted to paint the walls after the tile was done but before the new baseboards went on. So, of course by the time the painters were done the tile crew had moved on to a new job and had to squeeze us in to finish up. Another hiccup was that they ran out of tile (just one size) on the second day and had to order more which delayed things a couple of days. However, the nice thing about that was that Dale ate the cost of the extra tile since he said it was his mistake in measuring/ordering. Another company would have probably tried to pass that cost on to us. In spite of these couple issues the overall process was smooth because of how competent and courteous everyone at Flooring America is. I think we got a very, very high quality tile at a reasonable price and it looks really great! There are a few spots where the tile is not perfectly level (hence minus one star) but so far we have gotten a ton of compliments from friends and family and I am very pleased.

I purchased both carpet and tile flooring. This was the BEST flooring store imaginable.  Travis went above and beyond what I would have expected from any store's customer service . They are off the charts good!!!  The prices are fantastic and the installers he recommends are the absolute greatest.  There are not enough adjectives in the English language to describe how satisfied I am with them.

This place is absolutely amazing. I had a terrible experience with Lowe's and Home Depot when looking to renovate my kitchen. I did some shopping around at other local countertop places but Veny was simply the best. Veny helped us out the entire way and was there for EVERY STEP of the process, sharing his expertise but never pressuring a sale. He shows up on the job site to make sure things are running smoothly and his employees are top notch people. We even asked if he could install a backsplash and new flooring for our kitchen as well even though we had already bought the materials and he graciously agreed. If you're looking for ANY COUNTERTOP or home remodeling needs, do yourself a favor and come here FIRST, these guys are the Real Deal.

He showed up to take a look at the job, never got an estimate, never responded to my follow up text inquiring about the estimate.

David Taylor did a renovation for us not quite a year ago. Recently, we noticed problems with two electrical outlets. When I told him about the problem, he contacted me right away and sent someone to fix the problem the next day!

I'm so happy to see that David is now part owner of Maxum Construction. It's nice to see that he brought his professionalism and awesome customer service to his new company. We will definitely be doing business with them in the future.

Set up time for estimate visit--- he texted saying he was running late---2 hours later he was still 20 mins away. No thanks.

No show, no call and when called, indicated he arranged an hour window to arrive, which is not true.  This appointment was made with him not through a service or other staff.  Total disregard for your time and your work schedule and with something as simple as arriving on time for a meeting in which he set the time, take note people.

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