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Floor Depot

Floor Depot


2950 N Dobson Rd Ste 15 Chandler, AZ 85224

Reviews


Andy B.
Andy B.
4/28/2021
Travis knows his stuff!  After visiting several other carpet stores, we were drawn to giving Floor Depot our business due to Travis' honesty, knowledge and trustworthiness. You will see what I mean if/when you meet him.  
We were carpeting a spare bedroom that was in immediate need.  With the Covid crowd having all the contractors backed up for several weeks, Travis was able to influence one of his go-to contractors to carpet our bedroom within 2 days of our carpet being delivered (8 days from when we first walked into his store!)  We actually selected our carpet from a different store. Not only was Travis able to get it for us in half the time....his price was almost $1.50 sq.ft. less then his competitor. Can't promise he will be able do that for everyone. But, wow!  For us...we now have a carpet/floor company that is going to get 100% of our business going forward.
Again, it's worth your time just to go in and talk to Travis. You will understand straight-away that this guy is incapable of deception, and he will do whatever he can to keep your project on schedule.
Highly recommend!

Barbara J.
Barbara J.
1/30/2021
We purchased through Floor Depot at the recommendation of my son and cautiously recommend this business.  

Travis is awesome and great to work with, very knowledgeable and helpful in our purchase.  Their merchandise selection is great and we are very happy with what we ordered.

The reason for a 4 star rating is they are not a full service floor company so we had to hire two other companies, recommended by Travis, to complete our job demo and install.  So while the price may be lower because you must pay check/cash, the frustration of dealing with and scheduling multiple contractors was a no fun at all.  If you go with a Full Service company, you'll pay more but stress less.  So it's really a personal choice of how much work you're willing to have to do and/or put up with.

Overall, the Floor Depot is a great store and we do recommend them.  We do not however recommend their recommended contractor which we used, Kodiak Tile and Stone.

Apple L.
Apple L.
3/31/2021
Let me start by saying that I did not purchase my flooring from Floor Depot. Rather, after working with me for about 2 weeks; providing me sample boards to take home, ordering a sample board for me that he didn't have, and helping me carry countless heavy sample boards to my car, Travis recommended I purchase the flooring I wanted elsewhere as he thought I could get a better price at another store. Talk about honesty! Talk about exceptional customer service! The price he did quote me for my 2nd choice flooring (Provenza) was unbeatable. I absolutely recommend Floor Depot. I doubt you'll find a better price elsewhere and if there is a better price elsewhere, you can trust Travis to steer you in the right direction. Support local business and honest sales- it's a rarity these days!

Sarah G.
Sarah G.
12/29/2020
Floor Depot provides excellent customer service and the best prices. Recently, I needed to find an exact match to existing tile in my home. I worked with Travis, the owner of Floor Depot, and he was extremely helpful. He knew the tile I was looking for by name and after getting a bit more info said he would look for a local supplier. He called me back the same day to let me know he had found the tile I needed. He even arranged for us to down to the supplier so that we could double check to make sure the tile they had would be a match by comparing it to an extra we had. Once we knew how many square feet we needed, he double checked to make sure we everything, including the dyelot, was correct.

My husband and I called almost a dozen tile distributors in the valley looking for this tile. While a few did have the tile we needed, no one provided the same level of customer service that Floor Depot did. Additionally, No one else came even close to matching the great deal he gave us on the price and delivery cost. So, if you need flooring definitely call Floor Depot.

Joseph M.
Joseph M.
07/09/2014 12:00:00 SA
Purchased carpeting and laminate flooring here.
Friend turned me on to the place. Great service and excellent product line, and way cheaper then floor Decor, lumber liquidators,  or home depot.

Mr. Low Down. ....

K R.
K R.
7/25/2020
Regina was awesome to work with! She was super patient, knew just what to recommend, gave her honest opinions, didn't try to sell us on pricier product, and answered about 100 of our questions without complaint. We were able to check out a couple of samples to take home and make sure we like the coloring, etc. We were absolutely thrilled with our experience at Floor Depot and look forward to working with them.

Robert P.
Robert P.
12/23/2018
I highly recommend working with Travis and Nicole! I had some existing tile in a house we just bought that they helped me find the exact product from the manufacturer. Even setup a meeting for me with manufacturer rep to verify the color would match and then held that color lot aside for me. We bought our carpet from them as well which came out perfect. They recommended an installer Jon that did a great job! Travis and Nicole did exactly what they said they would do through the whole process and their following up was excellent! Their pricing was far better then any other place in town. Go see them you won't be disappointed!

Vj S.
Vj S.
1/22/2019
Best rates and the Nicole is so helpful and nice. I couldnt order there for other reasons, but great service.

MONTE O.
MONTE O.
7/18/2014
Great selection and friendly service. I am impressed. They don't keep the flooring in stock so it's a relatively small store but that also keeps the prices down.

Blake S.
Blake S.
10/12/2016 12:00:00 SA
We purchased tile and carpet from Floor Depot.  Travis and his staff were very helpful in selecting the right product for us.  Even better, the installers that he recommended did excellent work in a timely fashion.  Price, service and quality were excellent!

Judy S.
Judy S.
10/11/2017 12:00:00 SA
I purchased both carpet and tile flooring. This was the BEST flooring store imaginable.  Travis went above and beyond what I would have expected from any store's customer service . They are off the charts good!!!  The prices are fantastic and the installers he recommends are the absolute greatest.  There are not enough adjectives in the English language to describe how satisfied I am with them.

Ray R.
Ray R.
09/07/2018 12:00:00 SA
The contractor we are working with recommended Travis and Nichole at Floor Depot. My wife and I met with Travis on a Saturday and he was incredibly patient and helpful and also very personal. We still shopped to find the right tile and when we did came back to Floor Depot. Nichole worked with us on getting the best price and also came through on suggestions for bathroom tile. Being in sales for over 30 years I can't recall a more helpful and professional group of people to deal with. Nichole was exceptionally sweet and personal and a huge help to us! We will definitely recommend them to anyone we know. If your looking for any flooring or tile materials on bathroom, kitchen and flooring renovation projects, you'll be doing yourself and disservice if you don't go to Floor Depot! They also let us take tile samples home and didn't charge us.  We'll be using them again I'm sure for our next project!

Gail W.
Gail W.
05/07/2013 12:00:00 SA
I learned about Floor Depot thru our realtor. We were pretty clueless on wood flooring and the differences between laminate, engineered and real wood. We stopped by on a Sat and the owner, Travis, was there. We asked him to give us a brief overview of the different types of woods. In terms very easy for us to understand he completely filled us in. When we decided on a wood, we price shopped (who wouldn't) NOONE could beat Travis's price on the flooring. The material came in on schedule with NO bumps and our installer was able to start on time. Their customer service is FANTASTIC as well. Travis kept me informed of the status of order and even followed up after it was picked up. I would HIGHLY recommend Travis and Kelly at Floor Depot for ANY of your flooring needs (they also carry carpet and tile). It felt great supporting a local Arizona company.

Thank You Travis and Kelly for making this a seamless process.

Gail Bohan

Ed O.
Ed O.
7/22/2012
Great service and the prices are phenomenal. I've done my own home, rentals and recommended the Floor Depot to friends and family.

M B.
M B.
02/08/2013 12:00:00 SA
I've only had one buying experience with Floor Depot so far, but they treated me well, so I will likely return for future flooring needs.  They worked with me to get the best possible price, which beat all competition hands down.  Would definitely recommend!

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Hours



Mon 9:00 AM - 4:00 PM

Tue 9:00 AM - 4:00 PM

Wed 9:00 AM - 4:00 PM

Thu 9:00 AM - 4:00 PM

Fri 9:00 AM - 2:00 PM

Sat 10:00 AM - 2:00 PM

Sun Closed

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