Best Businesses in Phoenix, AZ

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

Ben is probably the nicest and most knowledgeable granite/tile guy I've ever met.  He treated us great from start to finish - and after shopping around, our kitchen countertops ended up costing significantly less than other options.  The folks that Ben selected to do the installation were friendly and the end result was awesome.  Ben, thank you so much!!  I live in the east valley, so I was a little concerned about having to drive all the way to the airport to visit the showroom, but I am SOOOO glad I did.  Totally worth it - and if I EVER need tile or granite again, I know where I'm going - I will definitely recommend to anyone I know.  Ben sent a thank you card a week after the install, and I immediately called him and told him that he was the one that deserved to be thanked!  I will be doing business with Ben again in the near future (wife would like to fix up a bathroom downstairs).  A++++ experience.

We had two construction projects done by Arizona Flooring Direct.  First project was in October.  The experience was so positive that we decided to use them again last week.  We received a great price on the tile which we love and the installers did a great job and the project was done on time and there wasn't a lot of clean up afterwards.  We would definitely recommend this company to anyone that is looking for flooring.  Great customer service, follow up and guarantee.  We love our new tile floors!

Not impressed.  I went to this store based upon the positive reviews given recently.  When I walked in, two men were at the counter talking.  I assumed one was a customer, shame on me.  I was half-heartedly greeted by the man behind the counter and asked what I needed. Hah! I need my house cleaned, the winning lottery numbers, etc.  I asked about a specific type of porcelain tile and was incorrectly corrected by both!  The explanation I was given was more like a back pedal combined with a condescending tone.  Jeff needed to Google the term.  Then I was told that the ONLY porcelain tile he had on hand was tile that appeared to be wooden planks and that I was welcome to look while he finished his conversation with his "boy".   As I looked through the 15 or so samples I had to listen to the nauseating details of the Shaw rep's European river cruise, the changing of the guard at Shaw due to retirements, and other useless information.  It appeared that Jeff was far more interested in chit chatting with the Shaw rep than he was selling tile.  Needless to say, I won't be returning- ever.  

Oh!  And ladies, don't even think about going in for estimated pricing without your husband!  Assuming all women HAVE husbands...how caveman-esque thinking.

Q is literally the best handy man ever. Ever since the first day I hired him, he has tackled all of the crazy random jobs I've thrown at him quickly and professionally. I don't even feel right calling him a handy man as he is way more than that! On top all of that, he's super sweet. I will miss him and all of his amazing work when he leaves California. Damn you Arizona for stealing Q from us!!

My carpets were in serious need of a cleaning. Called ACR thanks to a referral and got a fair quote and next day appt. They sent me an email with a photo of the person who was coming out to clean, and apparently all employees have to pass an in depth background check so that was comforting. He was on time and did a good job. Even got some pretty bad stains out (much to my surprise, as they had been there for a long time). I'll use ACR again.

Brian and crew have been great to work with and very helpful along the way. Even worked with us on getting some complicated insurance process. Will provide more updates as we continue and complete the project but so far we are very pleased.

Didn't bother contacting me back after my inquiry. Not even a "your job is too small for what we do." Cannot speak to their quality outside of that.

I had an excellent experience with K& B remodeling. They were easy to schedule and plan the job with. I had carpet removed and they tiled my master bedroom and closet. They did a fantastic job in record time. They even picked up the tile for me. The price was competitive and extremely reasonable. I will definitely use them again for any future remodeling jobs. My job was completed within a week of first contacting them and they did excellent work. I would recommend them for any remodel job. They seem to be able to accommodate any request I had. I will  have them come and do epoxy on my garage floor and install cabinets next time.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I hired them to remove a load bearing wall from my house, I wanted to make sure whoever I hired knew what they were doing since it's such an intricate job, Alfredo showed up to give me an estimate and was very professional and knowledgeable, we agreed on a price, two weeks later his crew showed up, they were super clean, put plastic on all my walls/furniture/flooring to protect it from dust, they got to work and did a fantastic job, I'll definitely keep their contact info for future projects

Very pleased!!  I am happy that we selected Olympic Flooring for the purchase and installation of our hardwood flooring.  After checking two other businesses, I called Olympic Hardwood Flooring and yes, my call was returned within the hour-just like their website states!  In fact, Rafal and his crew were on time, courteous and listened to our desires every step of the process. From showing us the showroom selection, measuring the areas and answering all of our questions promptly (even late evening) we felt like we were in good care.   Rafal and the installers showed integrity and have pride in their work.  They didn't "drop the ball" or ever "pass the buck."  I am encouraging anyone who is searching for hardwood flooring to compare the variety, timeliness and service to Olympic Hardwood Flooring prior to putting any  money down.

I called Rob on a Sunday and he was over by Monday doing my carpets.  Be sure to leave him a message or shoot him a text and he'll get back to you as he does all of the jobs himself and may not initially answer.  Very quick n simple, he was in and out and took great care to not mess up my walls with his hoses and equipment.  My area rug could have been extremely expensive to roll up and have hauled away but he was able to avoid that and clean it right at home saving me time and money.  Highly recommend!

I am writing this review on behalf of my mother in law Alberta. She would like to send a big thank you to David P. He assembled a stand and a couple of book shelves effortlessly. His customer service was immaculate. She will contact Handyman Connection for all future jobs. Thank you again.

WOMEN BEWARE

Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.

1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.

To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.

Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

I have used Frank and his company several times to do remodel work on my rental properties. Franks always does a quality job!

Work began 3/2018 remodeling kitchen, master bath, flooring in 4 rooms. No exaggeration something went wrong every step. 1st superintendent quit weeks into the project. He was a big reason we hired this company We hoped it was just sour grapes but came to find near half the company left at the same time to form their own company. He was replaced by Darren who gave lip service to being the best and having no problem picking up the project. Smooth talker, good salesman, horrible project manager. Was almost never there! Only time we'd see him was damage control after we complained enough. Reached out to the owner twice & NEVER a response. He sent our concerns to the same employee we were expressing concerns over, just making things more uncomfortable. CARELESS! So with that I'll list just some of the endless problems: 1.Explicitly asked for and bid clearly stated kitchen & bath cabinets were to be all plywood construction...much of the boxes and all shelves are particle board. When questioned we got doubletalked to make it sound like we got what we asked for. 2. Signed bid said cabinets lacquered for anti-scuff & scratch. They scratch easily and the paint color transfers when wiped in some areas. Refused to do much but say the bid shouldn't say anything about scratch resistance...well it does! 3. ALL the cheap particle board shelving they put in all cabinets is chipped and there's a giant hole in one of the cabinets 4. Plumber (Dion) tightened new oil rubbed bronze tub faucet with rough tool that chewed up the finish and left without saying anything. They did replace it after enough complaints, but their billing and bookkeeping is so bad that I've no way to know they didn't double charge me for this. They couldn't/wouldn't itemize or logically explain any billing, and left things in invoices they never did. 5. Same plumber, sent to install touch activated faucet. Installed as a regular manual faucet and neglected to install electronics.Left again without saying anything. And he took the electronics with him! Then we mention they say woops, but we don't have the parts anymore, don't know where they went?? Eventually they pulled parts from a local supplier. Work but aren't an exact fit for the model.6. All 3 sinks installed leaked within 2 months...asked for a different plumber but they refused to send anyone else. 7. ALL grout used to tile master bed, bath floor, shower had to be re-dyed because the color was splotchy and just OFF. They finally go back to fix, which takes multiple attempts because if we don't point out every spot they aren't going to catch it. Still not great in a few areas 8. They DO NOT clean up after themselves! Brand-new cabinets were so filthy it took days to clean the dust and pencil marks left! They did drywall after cabinets and didn't cover so drywall dust everywhere. They didn't cover much of anything and were ok letting the dust get all over house. Front yard full of grout because they just dumped buckets wherever. Wood glue left all over kitchen floor. Didn't mask cabinets and got paint overspray on walls and left it. Cut wood in yard without covering and left a bunch of sawdust in the gravel. Cigarette butts left all over front yard. Old rusty tools and other trash left. 9.They DO NOT know how to install & grout beveled edge tile backsplash. Took 3 attempts to do acceptably, and only redid because we persisted. First 2 were so poorly done it's insane we had to point out in the first place. 10. Installed the WRONG carpet pad. We ordered high-quality carpet and wanted the quality pad to match. For comfort & the extended warranty through the same manufacturer. They installed cheap Home Depot pad. Tried to doubletalk & say it's equivalent and still have the same warranty (false) and refused to fix. Then said "I didn't know" (say this a lot) but even if he didn't, why wouldn't he ask instead of install whatever he wants? Stood our ground and eventually they changed after a lengthy standoff. We had to walk stairs with no carpet and tack strips exposed for a while... unacceptable! 11. Not only neglected to pull permits, but actively confirmed multiple times they were absolutely not required for the scope of the project...Wrong! Came to find after all was done they ARE required. This is likely to cause a mess of future issues for me. Response was essentially that permits are a money grab for the city and they never get them because it's not necessary and it's what they always do so it's ok. Licensed contractor fine with doing unpermitted work. 12. Took 2 months over projected completion date. And the only reason it's "done" is we won't have anyone from this company stepping foot in our house ever again!

Salesman cam out to the house and saw the quality carpet that I had and sold me a lesser quality carpet. It has less fibers per square inch and once it's stretched I can see the silver weave below. The salesman claimed there was a one year one hundred percent satisfaction guarantee. It's not. It's only on workmanship or material flaw. I let them know I wasn't happy with the carpet or the misrepresentation by the salesman. I offered to pay the difference for a better quality carpet but they have been mostly unresponsive. I started calling two months ago. Not happy. I wonder if they even have a better carpet or if it's all cheap. Low price for cheap carpet and poor service is not a good deal!