Best Businesses in Phoenix, AZ

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

Now we bought a piece a of granite from another company and hired Apache Tile Outlet to pick it up and fabercate it for us and install it as well.   Well first i had to locate the granite and arrange for its delivery.  Then after it was installed i was accused of not paying them and a check bounced and they never recieved payment.  After arguing with Shane the manager come to find out the installer was paid in full and was playing games.  Then my extra granite is now missing and never returned  and the broke the piece that was installed.  I am now been fighting with them since November of 2022 and still not fixed or my granite brought to me.   I am filing compliants with the ROC as well as with in the court system to get my money back for the granite and what it has cost me to get it done right.  DO NOT USE THEM IT WILL BE A HEADACHE.  Also will regret it as well.

We own a Tri-level home. On 11/5 we had a serious flooding in our upstairs bathroom which flooded 2 bedrooms hall and staircase, then flooded through family room ceiling and destroyed all carpeting for the above and drywall ceiling and carpeting below. By the time we went through the restoration process; drying out --eliminating mold potential etc.; we were totally exhausted & due to the holiday season very pressed to get bids etc so we could finalize our insurance claim and get the restoration process completed before end of year. By the time we were ready to replace floor covering it was 2 weeks before Xmas ! We shopped Home Depot , Carpet Closeouts on Cave Creek rd. and also had an independent contractor bid the labor only, with us buying the material. We wanted to upgrade the downstairs family room to tile or laminate as this was the second time that area had flooded. However, after trying all options, we just couldn't make the budget work to do this. Then my wife just happened to stop as a last resort at AZ Flooring Direct on T-Bird (near our home) . WHAT a game changer ! The Mgr- Jim Pollock really worked with my wife to the point that not only were we able to upgrade to a higher quality tile than any we had priced---but it was .40cents per sf cheaper ! The carpet was a better quality for slightly more cost than we had seen. The clincher was that their installed price was about 25% less ! And they could guarantee completion before the end of December. On 12/12, we gave Jim the order----and due to what he had saved us in material & labor cost, we were able to also replace the carpet in our MBR,( which was NOT part of our flood claim), and still stay within the claim settlement we had received from our insurance co.. On 12/21 they began installing the tile in our below ground family room. There was no way to move out the large pieces of furniture---which meant doing 1/2 then waiting to set & grout then move all over to the other half. A LOT OF LABOR !!  Martin and his father were the installers for the tile. They worked over 22 hours to get the job done ! It was a beautiful installation of a hexagonal shaped room ! Right behind them on the 23rd, Fernando and his crew of "magic carpet installers" came in and installed all 3 bedrooms & two stairways , in about 6 hours, including removal of all old carpet ! The whole job is absolutely beautiful ! Their craftsmanship and courteous, "we want to please you" attitudes were all so special. They also left us extra tile & carpet for future repairs.
So after 6 weeks of a disaster, Arizona Flooring Direct gave us a "Christmas Miracle" !

Thanks to Jim Pollock, Martin & Father, Fernando & crew, Gabe in scheduling & Scott the owner------HAPPY NEW YEAR !!! WE OWE YOU ! WE WILL RECOMMEND YOU; WE WILL BE DOING THE REST OF OUR HOME AS SOON AS WE CAN AFFORD----WHO WE GONNA CALL ? THE FLOOR BUSTERS AT AZ FLOORING DIRECT !!
Sincerely with Best Personal Regards,
Gary & Mac B

I emailed Jeff Frye, the owner of this family owned business about having him come to my house for a consultation. I explained that I had purchased carpeting from him five years ago and now wanted to make a change. I also included that I needed the flooring redone in essentially my entire house (kitchen, master bedroom, and living areas) which is essentially about 3,000 square feet. I reminded him where I live as he is in my neighborhood and our children attended the same school. He replied and said he is out of the store for about two weeks and does not do in-home consultations. He said I could go into the showroom and look at samples...that his son Tanner was there "but he does not really know anything about flooring." WOW! I replied back to his email and indicated I was hoping to get more personalized service from a family owned business. I said I could essentially look at flooring samples at any other store that sells flooring and wondered what set his business aside from the larger companies. Guess what....I received NO reply. Not even a response with some other solutions. Not a list of referrals to other folks who could perhaps provide an in-home consultation. Nothing. Maybe I'm too old school. Maybe I believe in the "old fashioned way" of doing business and actually serving the customer. Maybe Jeff's business is soooooo busy that he doesn't have the time or the desire to provide service for a relatively little job like my 3,000 square foot house. Maybe having return customers is not important to him. Maybe he doesn't realize the importance of excellent customer service that drives business in platforms such as Yelp, FB and Next Door. Or maybe he simply doesn't give a rip.

Q is literally the best handy man ever. Ever since the first day I hired him, he has tackled all of the crazy random jobs I've thrown at him quickly and professionally. I don't even feel right calling him a handy man as he is way more than that! On top all of that, he's super sweet. I will miss him and all of his amazing work when he leaves California. Damn you Arizona for stealing Q from us!!

I swear, between a dog and a baby, my carpets are a walking nightmare. Luckily I have Yelp to lead me to a go-to business! Now that I have a baby with a sleeping and nap schedule, I have to carefully plan when people come to work on the house and the "windows of time" are always a pain because I never know exactly when they will show up. I did some research and realized that Arizona Carpet actually does "on time" appointments which means they actually show up at a specific time and they really did! I love supporting local businesses and I love that they are not only local but also family-owned who have been in the Valley forever!

When they showed up, I was pleased to see that the technician was very friendly and welcoming and someone who I would definitely trust to be in my home. You never know who is going to show up when you hire a service, but these guys hire good technicians! I even knew who to expect before they showed up because they sent me a picture of the technician and also told me that he had been background checked. I've never experienced a cleaning service who is so thorough!

As soon as I need a carpet cleaning again (which will be soon because Baby D loves to spit up!) I will call Arizona Carpet. I also like that they offer rug and tile cleaning (and they give you a free spotter bottle when they leave!)

Easy to give a 5 star review to this 5 star company. Brian & Co gave us great feedback on our remodeling ideas, they LISTENED to us regarding budget & time frame. They exceeded all of our expectations on our remodel, definitely would recommend this company to family & friends. You can tell they enjoy making your home beautiful, it absolutely shows in the quality of their work.

Didn't bother contacting me back after my inquiry. Not even a "your job is too small for what we do." Cannot speak to their quality outside of that.

Well, it's our 3rd and final project because everything has been updated. The last thing was to rip out all the 20 year old tile and replace it. We looked at glued wood, wood look tile, engineered floating wood and floating luxury vinyl planking. Burton really helped us understand the pros/cons and provided nice big samples. We went with the Vinyl planking (we choose Mohawk) because of the quality, the pet warranty and the fact you couldn't tell it from the engineered wood flooring.

Installation went flawlessly and we chose to go diagonal. Their floor specialist Omar, was quite the artist (see pic). He blended it perfectly. We have had several people over and they are shocked it's not wood. All and all another great outcome and very competitive cost.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I hired them to remove a load bearing wall from my house, I wanted to make sure whoever I hired knew what they were doing since it's such an intricate job, Alfredo showed up to give me an estimate and was very professional and knowledgeable, we agreed on a price, two weeks later his crew showed up, they were super clean, put plastic on all my walls/furniture/flooring to protect it from dust, they got to work and did a fantastic job, I'll definitely keep their contact info for future projects

Very pleased!!  I am happy that we selected Olympic Flooring for the purchase and installation of our hardwood flooring.  After checking two other businesses, I called Olympic Hardwood Flooring and yes, my call was returned within the hour-just like their website states!  In fact, Rafal and his crew were on time, courteous and listened to our desires every step of the process. From showing us the showroom selection, measuring the areas and answering all of our questions promptly (even late evening) we felt like we were in good care.   Rafal and the installers showed integrity and have pride in their work.  They didn't "drop the ball" or ever "pass the buck."  I am encouraging anyone who is searching for hardwood flooring to compare the variety, timeliness and service to Olympic Hardwood Flooring prior to putting any  money down.

left MSG about having 2 carpets cleaned at move out ...asked for a quote.  Yelp advertised this company would get beck in touch w/in couple of hours.  Never heard from them.

The work was fine, the price was not. That's my fault, not theirs. I needed a toilet installed in a hurry and this company did the job fine and the new toilet works. After 80 min of work, I was presented with a bill for $300.  No other handyman I have ever used charges that much. Again, my fault for not checking that first.  Be weary of the prices this company charges for handyman work.

I had a great experience working with Marilyn and Gil to make custom stair nosing for my home.  I had purchased a solid bamboo flooring, but the manufacturer did not make stair nosing in this product.

I was recommended to Contact Classic Millworks and met with Marilyn the same day.  She was able to make me a prototype by the next day in order to keep my project on track.  

Gil crafted the nosing for my project and was very personable while discussing my project and sharing advice for completing it.

Overall, this is a great family owned and operated business and I highly recommend them.

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

I have used Frank and his company several times to do remodel work on my rental properties. Franks always does a quality job!

Very unprofessional they tricked me into getting work done that was not covered by my insurance... thus sticking me with the bill months later after they told me that it was indeed covered, taking advantage of me.  This must be there business model during a pandemic.

Had flooring installed by express flooring and it was a mess from sales to install. Left a informative review on google which I won't repeat now. We did receive a response from "owner"
What a joke! Obviously the Owner gets no where near these reviews, if you look at all the bad reviews they have you'll notice it's the same generic response, word for word as all the other reviews.
This company is a joke. The response tells you to call their number to discuss things. WHAT!
You mean the same number that everyone has already tried to call multiple times with no response. DO NOT BUY FROM THESE ESCAPE ARTISTS, Go anywhere else!