Best Businesses in Phoenix, AZ

We used Floor Coverings International Chandler Gilbert to redo the flooring in our entire house and also artificial turf in our back yard.  Our sales rep was full of energy and very enjoyable.  We spent about 3 hours together. She measured the house, backyard and showed us lots of products.  I loved the entire process.  After selecting, we did need to wait 2 weeks for the install of the grass and about 2 1/2 weeks for the flooring.  That was the only issue in the entire process.  The crew for the backyard came in, ripped out the old ugly grass and rock and installed the fake grass.  It looks fantastic and I'm so happy.  What made me happiest was the flooring.  We installed new carpet and tile throughout the house.  The installers were fantastic and the job just makes the house look like new.  We had a punch list to go through.  We are quite detailed and the owner came over, took our concerns and finished the entire list prior to asking us for final payment.  I'm thrilled with the entire project and will be recommending them to our friends. The attention to detail, care for our home and professionalism was top notch.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied some of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a "judgement" was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this "judge". We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, "DENIED". There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and say we were too particular, and they will say they went out of their way to agree to what were "our unreasonable personal preferences", and they will deny there was any damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn't, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don't expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

We recently used this company to renovate our 50 year old fiberglass shower and tub/shower. Due to the Covid pandemic it was difficult to contact companies to give us even an estimate for the work we needed done. Global Prevention Services was very prompt returning phone calls/e-mails and we quickly had our estimate and contract.  
The workers were very professional and did an outstanding job. We are very satisfied with the completed work.

We hired Josh and team to install flooring to match our main areas and extend into the bedrooms.  In our view the price was fair, and the work done was on time and executed very well.  It is fairly rare that a contractor shows up on time, stays on budget and finishes on time.  In our case the work was done faster than we anticipated, which is a great bonus.

We are glad we used Bare Renovation.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

We didn't have a big project, but Dave and his team treated us like we did.  They were communicative, on time, honest, reliable, and reasonably priced.
I highly recommend Prevail Concrete and we will be working with them again once we start our front yard project.
Thank you Dave and team!

We did our tile work with them before we moved into this house. We found the tile we liked at AZ Tile, and they negotiated a better price for us and purchased it, transported to the site for us for no additional charge.

We measured 1700 Sq Ft and they completed the job in about 5 days. They started it and finished it with no break in schedule and the quality of work was neat.

The owner, Lee gave us some design ideas which ended up working out perfect for our almost white tile, merge with the existing tile in the house seamlessly. Saved us a ton on Teardown and additional tile.

I wanted to do business with Cabinets to Go.  I TRIED to do business with them, to no avail.  I called and spoke with someone who basically, just said "Send an email with your measurements, you will be contacted in 72 hours."  That was April 30th, nearly 1 month later and NO contact.  I call again, speak to another guy, who doesn't apologize or sound the least bit interested in my business, I Had to re-confirm the email (He certainly wasn't going to do it and YES, I had the right one the first time!) So, I again send an email, complete with attachments with measurements and am told 72 hours.  Well, that was 5 days ago and NOTHING.  I can take a hint Cabinets to Go, you obviously do NOT WANT business. Too bad.  To Others--- Don't waste your time, they aren't interested!

Best place to get any flooring you could be looking for. Very helpful and affordable. I drove all the way from Tucson AZ. because I was short on flooring I was putting down and could not find what I needed in Tucson. I had a great experience with Arizona discount flooring, and I will be using them again!!

They were great, very fast and did the job on a specific day It was all taken care of so fast. I made the call to them about installing carpet, arranged it all and the first time I saw anyone was when they were installing. I would highly reccomend this company. They also did my mothers house and it turned out amazing. Loretta wilson

Perhaps one of the best contractors we have ever dealt with hands down, and we have worked with tons of contractors as we own numerous rental properties and have flipped and remodeled many homes. Oko and Sal are extremely professional, humble, respectful, detail oriented, and have immaculate house keeping skills. No messes left behind, no hassles from beginning to end, reasonably priced, and very responsive. Oko was a spot on project manager, and Sal had great backsplash tiling skills. We found our new go to tile guys...thanks again gentlemen.

We've had issues and delays with another cabinet company and then was recommended by a friend to come here. I will say our experience was amazing and Blake as well as their entire team was professional and fantastic overall. Our bathroom cabinets a and countertops turned out amazing and we are so happy. Thank you Blake and team for doing a great job with our family and home! Will definitely use again!

This company put tile throughout my house and they did an amazing job. They began placing the tiles the way I had asked, but I realized I wanted them slanted instead of straight on. The workers were extremely polite and graciously rearranged the tiles for me. They did such an amazing job and I am so pleased with their work. If you speak to the manager and voice any concerns he will personally deal with them. This company is perfect!

We found Sam randomly on Yelp, read the reviews, contacted him and a couple more contractors. Sam gave us the best quote among other contractors. We remodeled our kitchen and guest bathroom, installed new tile, demo 3 walls, relocated our air handler to build a laundry room(our laundry was in the garage and the air handler sat in the middle of the house). We added more stuffs down the road like adding more electric wire, AC work, installing water softener, repainting the whole house, and Sam is very patient and professional.  The whole project took about 5 weeks, as promised. Our project was completed in August 2019 and everything is in good shape so far. Sam is very talented in designing the new floor plan that works best for our limited space. He listened to what we want, made suggestions based on his experience, and he always gave great advise. Other thing we loved about Pelleco is that they carry the most trendy and quality products. We walked through MANY model houses before we decided to remodel our house in stead of buying a new one and relocating. We also visited showrooms from other contractors before we signed the contract with Pelleco. Everyone in his team are very talented and professional. There were still minor issue down the road, but we think every house remodeling would go through some sort of frustration at some points. The important thing is the end result. We LOVE our "new" house. Our family and friends all LOVE it. It is amazing how it turned out at the end. Special thanks to Sam, Alex the painter, and Leon the plumber for all the extra work you guys put into our house.

Recently purchased a home and seller made some repairs to the house prior to closing. Seller contracted Zona Restoration to replace wood shakes roof with asphalt shingles. After work was performed, Zona restoration left a lot of debris in the attic resulting from the roof replacement.  There were some other items, the seemed like oversight such leaving disconnected exhaust pipes and lack of any kind of attic ventilation (which is causing the attic to have temperature of 140 degrees in a 100 degree day).

I called their customer service and was indicated to compose an email with zona restoration invoice and statement of work completed, so it would be send to production manager, Dave. I composed the email and send all the info. A day later, I got an email from customer service indicating that Dave was too busy to reach out, but the warranty wouldn't cover any of the work, since they were  not stipulated in the contract.

Now, I am uncertain if replacing a roof with ventilation and not connecting exhaust pipes as found ARE acceptable practices, but I cannot hold it against Zona Restoration, since the seller contracted and paid for their work and I am uncertain if the seller also tried to cut corners.
However, the attic debris and junk is part of the agreement (Excerpt: "Haul away all job site related roof"), but they decided to ignore and disregard my request to honor warranty. Customer service was nice and helpful, so I adding a second star; however, I wouldn't recommend or try to pursue the work warranty from Zona restoration; Instead, I am hiring a general contractor and now need to pay a couple thousand dollars to correct these issues on a brand new roof.

11/23/19 update
Remus, the owner, came to re-caulk our shower, which I really appreciated.  He removed the caulk from the previous job and re-caulked.  So far it looks good.

Not a competitor, only a 1 time customer.  I did check out your self written testimonials.  A customer can not update your webpage but that is what Yelp is for.  Not a personal attack, just telling it like it is.

A general rule:
Conflicts of interest: Your contributions should be unbiased and objective. For example, businesses and their employees shouldn't write reviews about themselves or their competitors.

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