Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Saul diagnosed and repaired my ac in less than an hour. He's honest found a bad capacitor. Replaced and comes with a lifetime warranty including labor. Reasonably priced. Thanks Saul. I will call you for all my ac needs.

Great Place to buy Wholesale! Have everything for A/c and Heating needs. Great prices and always have everything in stock. If you need anything special made have another location that can do it. Also have a location in Tucson. Highly recommend, So licence HVAC contractors check it out!!

My a/c unit was blowing hot air and I knew that I had a problem that needed to be fixed immediately!  I read the reviews on Yelp and decided to gives these guys a call.  Im so glad I did...

Lou was the Tech who diagnosed and fixed the problem with in 2 hours of arriving at my house.  He went over all parts and components and made me understand all of my options.  Pricing is fair and these guys are in the business for long term!  They are trying to build a solid client base using great customer service.  These guys are locally owned and operated and I recommend this company to everyone.  Great job AC Guys

Jeff

I thought with the positive reviews on here that I would have at least a 3+ star experience, sadly not so.  

I had an a/c issue, the air was blowing warm air... the call(s) to their office were a challenge to begin with which should have been a red flag.  I was given an appointment time and date, took the time off work and then I was stood up and told it would be another 24 hours before they could come out that they had a scheduling conflict.  The lady I spoke with on the phone, I think her name was Michelle was very short and rude on the phone which was unprofessional since THEY had no-showed me.  I was able to take my baby and dog to a friend's house for the night so I was reasonable and let them reschedule.  The next day, the service person showed up... 2 hours late with no valid explanation other than they were busy.  I received no courtesy call from their office, etc... about the delay and I had to call them to get an estimate on when he would actually arrive!

After 1 1/2 hours of the service man working on the unit and running up and down the stairs of my condo, I was told there could be not 1, not 2 but 3 different possible issues with the a/c unit.  The cost to repair would be over $800.00 PLUS labor!  Another red flag, how does one quote a repair with labor when they cannot be specific as to what exactly is to be repaired with 3 possible issues?!?!?!?!?

Much to the service man's apparent surprise, I called my husband who was out of town and is a former licensed contractor and gave him the update.  He instructed me to put the service man on the phone and then my husband proceeded to tell him that he needed to put the unit back together so it could again blow warm air and to leave.  I paid him for his time and he was off.

We had another company that graciously came out the same day after I explained what had taken place.  The service man was timely and had the repair discovered and fixed in less than 1 hour!  

My husband upon returning to town attempted to contact John the owner of West Coast Plumbing and Air to advise him of what had happened, not to get our money back, simply to let him know as a business owner of our unprofessional experience.  

John had nothing to say and didn't even apologize, he never indicated he had any level of concern about our experience, didn't ask any questions then said he had to get off the phone quickly brushing off my husband's attempt to better his customer service.  WOW ! ! !

There are too many customer service oriented A/C companies in town to ever do business with a owner and company run in this manner.  Please pass and find another company.

We had Brandon from HammerHead Mechanical come out last week and do our summer service.  I was so impressed he was on time, polite and courteous. We felt he actually went above and beyond what others have done for us in the past. The thing we loved the most was how much he cared for our house and property. I would recommend HammerHead Mechanical ask for Brandon he'll take great care of you.

HIGHLY recommend! Quick, affordable, trustworthy, friendly, and efficient!!

Our AC unit went out mid-July and Nick and his partner came to the rescue. We realized it went out about 4pm in the afternoon, and I was worried we wouldn't be able to get someone to come out the next day. Luckily, Nick was highly recommended from my in-laws and one quick call confirmed he could come at 8am the next morning. I was very impressed at how quickly he responded to our request and even more impressed when he showed up at the time he quoted us. That rarely happens!

When he arrived, Nick was extremely friendly and was very knowledgeable. Once he took a look, he immediately knew what the problem was and began to work on it. I was curious about what the issue was, and Nick encouraged me to watch what he was doing so I could learn how to hopefully prevent the issue in the future. He flushed our drain line and explained how these issues could happen and what I could do to prevent them. They were here about an hour, and even optimized our AC to run better than before. And I have to say I was very impressed at how reasonably priced they are! I was expecting our bill to be a lot higher, especially with their availability to come so quickly. I honestly don't have one bad thing to say about the AC Team. Their service was phenomenal and they were actually a pleasure to talk to!

I've always been leery about calling an AC company I don't know because I've heard so many horror stories of people being taken advantage of. This company is a GEM and I wouldn't hesitate to use them again or refer them to friends. There's a reason they are so highly rated!!

I took advantage of APES' December hvac tune up for $19 and was very pleased. The scheduler got me service within a couple of days, giving me a time slot of 2-6 pm. Adam showed up right on the dot of 2 pm. He was efficient and polite, masked, and explained due to Covid-19 precautions he would not  enter the house--I just had to crank up the temp to get the system running while he inspected it. When he came down (roof unit), he had photos, which he reviewed with me, showing just what he'd done to tighten things up. No up-sell beyond a brief mention of service plans available. I like the idea of one excellent service for most of my home repairs and will be calling on APES for my future repairs.

John came out and did my install for 3 nest thermostats.  His rate was the lowest of like 10 quotes, he did awesome work and would use him again.

A+++.

i called one company they said 3 to 6 p.m.i called mike he answered the phone and gave me approx time he would be out. the a/c was not working we were burning up. he did diagnosis and checked the points of unit just needed one lb of freon. all else is good shape. $100 freon and $60 service call thanks mike i will use you again. i like local help with 5 stars. and you deserve it.

Repairs were done quickly and professionally. They did a very good job, our Air conditioning as been working well ever since.

The first visit was from Aaron Sharp - on short notice after a visit from a competitor who gets referrals via seasonal promos by the utility company.

That competitor's tech could only provide one solution for an overflow drain that I wanted for the attic drip pan - not the one I had researched - and the price for that and the fuse he diagnosed was high. Sent the competitor's tech away after paying the flat fee (but not before he left dirty handprints all over the attic door )

Aaron Sharp showed up within an hour of my call, immediately identified and replaced the failing fuse, and provided the fix I wanted for the attic drip pan. He explained everything thoroughly and the price was fair.

Jason did our PM this time, and replaced an aged/failing programmable thermostat with a new one. I am sure we were the last call at the end of his long day, but he was pleasant, professional, thorough.

This is an example of a fine family business - in fact Aaron introduces us to our plumber, who's in his extended family (but that's another review )

Talk about service!!! This company is amazing!
Ralph was very helpful and patient as he walked me through fixing my nest unit. He responds immediately via text/call. Words cannot express how impressed I am with the company. Amazing!

AC men are awesome !  They give honest service   , 100 % !!   I look forward to using them exclusively on my AC .  AC Men are definitely  a company I can trust !
                                                       Thank you !
                                                                              Richard R :)

Six Stars!  Absolutely the best company from the initial phone call for service, scheduling (next day!), and the technician, Jason...who phoned to arrive early (what AC company in July AZ does that?).  Tony from Air Assurance replace one AC unit 3 years ago.  I didn't hesitate to call on him for this unit.  Three years ago I chased around with other companies (including the big buck advertisers) until Tony at AIR ASSURANCE simply did the work.  Phew!

I called Plum Smart because advertising said AC Guys charge to much. I had a clogged coil that costed me $350 Mat cleaned my coil and did it promptly. My issue is Mat misdiagnosed further problems that my compressor was not starting. He offered to try a start kit that was sold online for $44 for $300 is see if that would work. I asked Mat and he confirmed there was power to the compressor. However there was a issue with my thermostat not functioning because I played with it and the compressor turned on. Mat was not correct there was power to the compressor. If I had allowed scenario to play out, I would have looked at a $3000 compressor replacement or complete unit replacement. I told him I would wait for a while to see if the compressor would click on and paid him for the cleaning only. Thought it was pricey but I get it this time of year you pay. AC guys are swamped. Supply and demand. Gave two stars because of prompt service. Otherwise would have been one.

I spent lots of money. My problem was never diognosed or resolved. When the technician explained  what they charged for, it seemed to make sense. As he was placing a new looking motor (presumably the old broken one) into the service van, I resisted asking him to leave it.
I have heard of technicians pretending to replace parts. I resisted because I believed it would cause an an argument with my husband.

Didn't show up multiple times after scheduling an appointment.   In both cases I took off work to be there. Then told us our warranty was holding it up.  We confirmed the warranty company authorized the purchase.  Then wouldn't return my husband's call or text.  This company is running on the back of a napkin.  Highly unprofessional.  My poor kids have had no AC for over 5 weeks.  RUN from this company.  

Contractor finally called back after my review and said they didn't like working with the Home warranty company and no longer wanted to do the work.  Then they shouldn't contract with the home warranty.  They know my family has had no air and kept lying to us saying that they were waiting on the warranty company.  20 days later they finally say sorry we just don't feel like doing it - all along telling us they were working on our behalf.  This company lacks complete integrity.

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