Best Heating & Air Conditioning/HVAC in Phoenix, AZ

I called Donley for a plumbing problem at 10:00a.m. and they sent Brian out to my house by 11:30.a.m.  I was very impressed with his honesty.  He diagnosed and had my problem fixed in a very short order and didn't try to finesse me into some hugely expensive repair that wasn't needed.  He also took the time to inspect my 8 yr old water heater and was able to replace a couple parts that were obviously corroded and not in the shape they needed to be in.  I was happy to purchase their inexpensive (I have refused to buy others due to ridiculous prices) annual maintenance policy which covers inspections on A/C, plumbing, and my hot water heater.  I highly recommend Donley and Brian and won't ever be calling anyone else.  P S.  They installed my new toilets 4 years ago and I was very happy with the service back then as well which is the reason I called them again.  Listed on BBB as family owned and A+ company.

I would absolutely recommend these guys! Fair, honest, and fast! I requested service through my home warranty late in the evening (after business was closed) they were at my house by 1130 am the next day, fixed my Ac in 20 minutes, all covered by my warranty. Chris answered all my questions and also gave me some info on my secondary swamp cooler that I have never used. I'm totally cool now  
Thank you Qual-Tech and thank you One Guard!!

AC started going out in the Middle of June. Not a good time to be without AC got multiple bids and through a referral got sent to Martin at Grand Canyon.  He looked at my other bids and immediately was able to show me how the other techs weren't being completely honest with me. Their bids simply told me the brand name, not the SEER level or the model number. He explained how important it is for me to have all this info before making any decisions then have me a quote which matched up with the other companies but was a higher seer level, had a longer warranty and was completely up front with model numbers I could verify on the machines when they're installed. I felt he was the most honest of all the techs I'd worked with. Day of install they arrived early, worked late even in crazy hot afternoons and always cleaned up after themselves. I love my new units. They're soo quiet but I love the piece of mind that the job was done well and from an honest company that will back their work for year to come.

What a find!  Kevin's Parts came through for me when Amazon and other big box stores couldn't!  Personal service!  Got to see that the parts I needed were right!  They went out of their way to help me with parts that were out of stock elsewhere!  I love doing business with real people in real time!  I love working with people who know what they are doing!  Give them a call!  Like me, I'm sure you will walk away smiling!

I have an older, remodeled home in North Phoenix. My A/C unit is a bit older as well so it needs a bit of TLC. I don't have to tell you about the heat of Phoenix summers so when I realized the unit wasn't cooling my house very well in mid-July I called these guys and they had a tech (John) at my home within one day. After the coil cleaning, re-sealing the duct entry on the roof and re-filling my Freon, we were good to go. John was super knowledgeable, friendly, courteous and communicated well. A few days later the same issue occurred & they sent the same tech out again on the same day and he discovered an additional issue with the duct work in the attic. It had separated over time and he quickly sealed it up. A week later the issue occurred again as we were approaching the hottest day of the year so far - 116 degrees. I called the after hours line on a Saturday evening and John was at my door within an hour. A different part of the duct work had separated and also needed to be sealed. He was done in about 10 minutes. Then, he committed to come back the next day (Sunday) and make sure the seal held as an extra level of service. As a bonus, they were also connected as a provider to my Home Warranty. We loved the quality of service we received and have already recommended them to some friends. Very glad they responded so quick so our family wasn't sweating it out in mid-summer!  They're definitely worth consideration if you need A/C work done.

For a small charter school, we have to watch every dime.  Jason delivered on every promise, on time, affordable, and excellent service. Very dependable. I highly recommend.

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Reached out to get a quote for a new ac, Bill did a great job walking me through the different options I had and worked with me to get it scheduled. The installation went smoothly and now I get to enjoy a much quieter and more efficient heat pump.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

Had an emergency repair to AC.  Luke & Ian responded with a same day appointment and beat out everyone's price.  Quality and efficient service from a trustworthy business.  See you in October for a maintenance check up for Fall.  Thanks Guys!

If you're thinking about going Solar + Energy Storage, these are your guys! They are nothing short of a reputable, professional, 1st class organization.

I have friends that have worked with them in CA and they are extremely happy post install. Their customer service is great all the way through.

I'm excited to to get my project going in AZ with them!

Awful is a good word for their business. In 18 months time they over billed by $17,000+. They looked into it and said they only over billed by $8,000+. This was a commercial account and we spent over $300,000. I would not recommend this company!

I have such mixed feelings about this company.  I have always really liked the technicians that come to my home, and I've found Howard Air to be a customer-centric company.  I have spent quite a bit of $ with these guys over the years with the initial installation of my units and subsequent service.  Their work has always been of high quality.  In the past, I have referred them to friends and family.

That said, I was very disappointed with my latest service experience with Howard Air.  Following our annual maintenance visit, they recommend additional services on my two AC Units.  They gave me a flat-fee pricing up front which I accepted.  

I was disappointed because I paid nearly $700 for a job where the technician was working on my units less than two hours (verified by my Nest cam) and the only materials/parts he used was a cleaning spray.  Do the math - I paid around $350/hr for their services.  I don't feel like this was a good value.

I called Howard Air to voice my concern.  They politely declined to do anything about it.  The service manager explained to me that the price was fair, and added something to the effect of, Win some, lose some with respect to the job not taking very long.

It is up to you to determine whether their prices are fair.  I was left disappointed.  This company was one of my favorites in the past.

We researched many AC companies in the Phoenix area for a complete new HVAC system and Tim Friederich of Red Mountain Air Conditioning was always quick to respond to our many calls and questions. He clearly explained the pro's and con's of the many systems on the market and on his advice we decided on the Trane XR17. We scheduled the installation date which was promptly installed in one day. Tim was extremely professional and recommended we balance the system with some extra ductwork to ensure maximum efficiency. Tim inspected the installation and instructed us on the Thermostat settings. The installation work was all completed in a timely fashion and Tim's follow up was impressive. I would highly recommend this AC company and Tim Friederich. Thank you for a cool summer season.

I am a retired Building Inspector and know HVAC.  The mark of a great company is how they respond to a problem because every company has problems.  The technician created a false report that I had 3 capacitors that needed replacing.  Wanted over $1,000 to replace.  I had replaced them less than 2 years ago.  Got a 2nd HVAC company to check and all 3 capacitors are GOOD.  Manager said he would talk to the tech after I wrote a letter showing what was false and including 2nd company's test results.  I got a garbage letter back.  I checked the ROC website.  Their license is already SUSPENDED.  I have written a complaint to the ROC.

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