Best Heating & Air Conditioning/HVAC in Phoenix, AZ

Answering service on weekends is lousy.  Receptionist has difficulty with English language, poor phone connection, does not seem to know what HVAC is.  Does not seem to know Donley's business services well.

I asked my neighborhood Facebook page who they'd recommend for A/C services as ours died yesterday. They recommended Qual-Tech. I called at about 9AM and a technician was at my door at 10:45AM same day. He talked my husband through the issue and left to get the part needed. He returned 20 minutes later and had the issue fixed up in no time.

The work was done quickly and the company was great. The prices were reasonable. No complaints and we will definitely use them again.

Honest, Trustworthy, and Humble are what comes to mind from the service experience we received from Martin and his team. They did an amazing job helping get our home's AC system back up and running in less time than expected!
What impressed the most was that Martin did not try to sell us anything that we did not need. Instead, he clearly diagnosed the condition of the existing AC system, provided service to help improve the issues we were experiencing at the time, and provided multiple quotes for longer term repair. We decided on upgrading to a York system with the 10 year warranty to avoid simply patching up aging equipment and for the entire family to better cope with the fierce summer heat.
Martin exceeded our expectations by his quality of service and with quick honest communication to any questions we had- regardless of the day or time.
Thank you!

Came in today and spoke with Brenda. Not only was she super polite she was also very knowledgeable. She quickly assisted us with the parts we needed to repair our dryer and also passed along the name and number of a repairman if we needed further assistance. It was amazing to find an appliance repair shop next to the laundromat :)) Thank You Brenda...

Hands down the only company I will ever deal with for anything HVAC related. Valley's Best has replaced our AC unit in our old place and repaired our unit at our new house. On every encounter with them they have been professional, honest, respectful and have a great sense of urgency. The owner Chase is honest and knowledgeable. Marlene the office manager is incredible she truly goes above and beyond and is such a compassionate individual. The techs who came to our were super knowledgeable and quick to resolve the issues. Highly recommended this company for your heating and cooling needs.

Can't imagine a better company to service my HVAC. Jason came recommended by a home inspector I used in purchasing a home. He was super responsive, courteous and on time,, patient in answering my questions, doesn't upsell me on anything, and just forthright and honest, I'm lucky I found Jason and his team and he will no doubt be my go to for any Hvac needs! Thank you Jason!!

We got to know Sam before he started his own business.   We will follow him WHEREVER he is!  EXCEPTIONAL!

Thank you for coming out on very short notice and helping me with my AC unit. Y'all are honest and I appreciate that you shoes me what was wrong with my unit. You're very professional and showed genuine concern for my family.

I have been using this family owned company for my home and business for years. I have had first class service from them. Jason who is the son has taken over for his father who is in remission from cancer. He also is a very kind and caring man who taught his son well. I have called Jason on crazy hours and yes even Saturday and Sunday and they always fit me in. I have sent him to my parents on a Sunday he came out and fixed the problem. He is  very reliable and very kind and caring. Jason I cant THANK YOU enough! If I had known about them being on Yelp I would Have shared this sooner!

They came on time, good communication and performed the repair quickly. I would use them again.

If you're thinking about going Solar + Energy Storage, these are your guys! They are nothing short of a reputable, professional, 1st class organization.

I have friends that have worked with them in CA and they are extremely happy post install. Their customer service is great all the way through.

I'm excited to to get my project going in AZ with them!

Awful awful, starting from Barbara (the receptionist) up to the manager on call.
We had AC issues on a Friday after they installed one of the AC units improperly (6 months ago).
We called and they promised to send someone out but no one came.
We called again and Barbara stated that they weren't able to have anyone come out until Monday --the entire weekend with the house in greate85 degree heat (the other Ac unit set at 60 and trying to cool all parts of the house).
I have 2 small children, aged 2 and 7.
Never go to Wolff, we are reporting them to the BBB.
Awful!

Paul, the owner called us and sorted things out.
He listened to our concerns and addressed them the very same day! We are so appreciative, we decided to stay with Wolff for continued maintenance. Brandon, their technician was professional, knowledgeable and fixed the Ac right away! Thank you Paul for making us feel valued as customers!

We've had a maintenance contract for our A/C with Howard Air for years. They are great to deal with on all levels - excellent service over the phone, easy to schedule appointments (even on Saturdays) and they really do prioritize getting us help ASAP when we have an emergency since we have a contract. When we do need repairs, their fees are reasonable, and they get the job done quickly. I highly recommend them!

Our regular technician Kent gets my #ServiceStarShoutOut for keeping our air cool despite the age of our unit!

It was a pleasure to work with an outfit that prides themselves on being high quality professionals.  Tim worked with me for several hours to come up with the right combination of A/C parts to fit the space available.  The installation took less time than I expected, and was beautifully done.  I am confident the units will work perfectly for many years.

I had Mike with orangutan out to repair my a/c unit. Super friendly, showed up in the window frame he was supposed to, and was a very knowledgeable technician! Bad news.. a/c compressor had blown up on my 20 year old unit! Good news..Mike had them order me a brand new unit at a very fair price and oversaw the entire installation! I didn't know my house could cool so quickly! I am sold on my new trane unit and this company! You guys have earned a loyal customer for life! Thanks again!

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