Description
At Felix HVAC & Appliance Repair, it has been our pleasure as a local, family-owned company to offer the highest level of home comfort for the Maricopa and the East Valley surrounding areas. Our foundation consist of efficient, reliable and cost effective cooling, heating and appliance repair products while always providing the exceptional service that we are known for!! The Service Experts here at Felix HVAC & Appliance Repair are industry trained and well equipped to handle everything from routine HVAC maintenance & repairs on a residential system to complete system installations. Our Customers can rest easy with our 100% satisfaction guarantee.
HISTORY
Established in 2008.
Felix Appliance Repair is a family owned and operated business with over 10 years of industry experience. We are proud to serve our home city of Maricopa and also the East Valley including Ahwatukee. We value honesty, integrity and of course our expertise allows us to stand behind all of our work. But don’t take our word for it, listen to our actual customers and read our reviews. We are also licensed and insured to standard for the appliance repair industry. We repair all major appliance brands like GE, Whirlpool, Frigidaire, Electrolux, Kenmore, KitchenAid, Kirkland, Jenn-Air, Maytag, Amana, Admiral, Hotpoint, LG, Roper, Samsung. We specialize in all your appliance repair needs so call us today!
ABOUT BUSINESS OWNER
Felix Appliance Repair is a family owned and operated business with over 10 years of industry experience. We are proud to serve our home city of Maricopa and also the East Valley including Ahwatukee. We value honesty, integrity and of course our expertise allows us to stand behind all of our work.
SERVICES
Electric Appliance Repair, Washer Repair, A/C Repair, Air Duct Installation, Cooktop Repair, Electric Furnace Installation, Flame Sensor Repair, Garbage Disposal Repair, Gas Furnace Installation, Heater Installation, Ice Maker Repair, Microwave Repair, Oven Repair, Refrigerator Repair, Stove Repair, Dryer Repair, A/C Installation, Air Duct Cleaning, Air Duct Repair, Dishwasher Repair, Electric Furnace Repair, Freezer Repair, Gas Appliance Repair, Gas Furnace Repair, Heater Repair, Range/Kitchen Hood Repair, System Maintenance, Range Repair, Residential Services, Thermostat Repair, ,
Reviews
Watch out, fast professional repair ahead! Our oven was running cool and making the Holidays a baking nightmare! Reached out to several appliance repair shops to se if we could have a technician stop by.
Felix responded quickly and was able to have a tech out in under a week! Awesomeness! The technician, Kurt M., showed up and was very professional and courteous
He quickly verified what we had suspected, oven was 30 degrees low. Kurt was able to adjust the oven and it was spot on during a test run.
We appreciate having a working oven back in the mix and truly appreciate Felix and the whole team. From first contact the team was nothing but the bees knees! Highly recommend if you have something in the fritz!
11/13/22
I just wanted to let everyone know just how HONEST and Professional this company is.
I called Felix to schedule a repair on my stove as I was getting yellow flames and not the regular blue flame on my burners.
The woman making my appointment asked me to hold on a moment while she spoke to the technician. In a moment she was backing asking if we were using a humidifier at our home.
She said that the technician had said that if this were the case, the extra humidity would cause the flames to be yellow.
She suggested we stop using the humidifier for a few days and see if the problem would correct itself which is in fact what happened.
This company passed on the opportunity to charge a fee for a house call knowing that there was no problem with the stove.
This is honesty and professionalism at its best!
You can be sure that I will recommend and use Felix Appliance Heating & Air in the future should the need arise.
Donald Castle
Maricopa Arizona
Appt. schedule quickly, which is a plus. Rep. showed up on time and was very professional. He actually listened to what I had to say with the issues I was having with my frig. He made his recommendations and suggested I didn't need to replace parts Sears tech suggested.
Another rep. came out explaining what he was going to do and why. My frig. is working fine to date. All it needed was Freon.
Timothy M.
02/09/2022 12:00:00 SA
I started off by requesting an estimate for a dryer repair through Yelp.com and Felix Appliance Repair (FAR) was quick to answer $89 and if they did the repair the estimate gets absorbed into the overall cost. We set the schedule, the technician gave me an advanced notice that he was on the way, and the technician (Joey) showed up on time. I like that the technician or company sends a picture of the tech coming out and a synopsis of his background. Although Joey was wearing a Golden Sword Service shirt (not sure what the relationship is with FAR) he was professional, communicated the issues well, ordered the part, and was able to fix the issue the next day.
D D.
07/12/2022 12:00:00 SA
Excellent service, thank you! Felix Appliance was on time and fixed a simple issue with the washer. Great job team!
N S.
08/09/2021 12:00:00 SA
In need of a dryer repair, we called and waited 2+
hours before we received a call back. We informed the caller that due to his slow response,
we called a different repair service who responded immediately. The old saying:
You snooze, you lose....
Need an appliance repair? I've got a winner! FELIX Appliance Repair
480-406-7487. He came out, was friendly, very good diagnostician, said my problem could be resolved with a defrost and if that didn't work, call him to come back. He waived his fee for the visit! He was correct and it works now, hooray.
Would love a service call to fix my gas stove you can reach me at 480-201-6004 thank you
Useless. They still after 3 weeks have not finished the job. They have not returned my phone call from 2 weeks ago.
The home warranty company has called them 3 times and FELIX has NOT responded to them. They have also emailed them and FELIX has ignored that too.
There are choices and I would have thought with all that is going on with COVID that these companies would have started to realize they had better IMPROVE because customers should be looking for good service at reasonable prices. Instead you get companies like FELIX APPLIANCE REPAIRS who do a poor job and have NO respect for the customer.
I am not sure how but this company managed to remove my last review which was very poor, it still is.
I needed my washer repaired. The service tech was timely, professional and had all of the parts available. I'm soooooo using them again when needed.
Felix Appliance Repair is amazing. Technician, Mike was Very knowledgable and took his time explaining exactly what the problem was. Best Appliance Repair company in Maricopa. Repaired our dishwasher and built in Viking Refrigerator for less then what we thought it would be. I highly recommend this company based on their pricing, knowledge, honesty, and friendly staff.
Judy L.
08/12/2020 12:00:00 SA
I had to post a review this company is over the top. My 3 1/2 year old LG refrigerator stopped cooling. I called Felix Appliance Repair and they sent Mike out, we talked with him earlier because he was having a hard time getting the compressor, we ended up ordering it. Mike came out the next day and installed it, it cooled for about 12 hours then stopped. Mike came out the next day when I called even though it was Saturday and they don't normally work that day. He worked on it for awhile and said they would send Kevin out Monday since he was the expert with LG's. Well, Kevin couldn't fix it, so unfortunately she was sent to the scrapyard. The owner Robert Felix came to our door today with a refund for the service since they couldn't repair it. He didn't have to do that, but I very much appreciate it. If you ever need appliance repair, this is your guy.
Konrad N.
04/07/2021 12:00:00 SA
I have used this company for a stove repair for my rental and am very disappointed with their service. This company was referred to me by my Home warrantee (HW) company. This appliance repair company replaced a gas lighting system which only started to light after several clicks. After the repair and part replacement was done, I was not informed of its work status. A few weeks later, the tenant reports orange flames and was concerned about carbon monoxide issue. The HW company told us to contact this repair company for a recheck. When I contact this repair company, the phone receptionist (?owner) was very unprofessional, condescendant and unhelpful and questioned my request for recall. He said another work order needs to be placed before a tech can come out again. I do not recommend this repair company due to their very poor customer service and business practice.
I called Felix Appliance early in the morning and gave my number and problem to the person answering the phone. She politely told me the technician would call me back and let me know when he would be able to fix my dryer. Within 5 minutes I received a return call from Robert, I explained my problem and he said he would come out the next afternoon. Robert and Joey were here the next afternoon to repair my dryer. He was punctual, polite and very patient with his trainee. I was totally impressed with his customer service and reasonable pricing. I will not hesitate to call Felix Appliance for all my appliance repairs. Thank you Robert and Joey. Don't hesitate to use this repair service.
One word for these guys - - - Professional!!
They were prompt, courteous and very fair priced - these are my new go to guys for appliance repairs.
Technician Kurt arrived the same day I called for an appointment and repaired the washing machine. He was super friendly, efficient, and professional. Affordable repair fee. I highly recommend him and this company!
Kurt from Felix Appliance Repair fixed our microwave today! SO polite, wore a mask & gloves (so thoughtful during this pandemic).
He went above and beyond by also checking out an issue I had been having with my stove, despite the fact I had only made the service call for the microwave. Taking the extra time, he determined the issue so I would know whether to get the stove repaired, or replaced. He did not charge anything additional for the troubleshooting.
I would DEFINITELY recommend him for any appliance repairs. There is a travel fee, but it is added to the repair of the appliance if you decide to have him fix it. He gave me a 1 year warranty on parts & a 3 year on labor.
(When I originally booked the appointment, I spoke with Kurt over the phone to give him an idea of what I thought was wrong with the microwave. I didn't want to pay a service fee if it would likely be determined non-repairable. He was more than happy to listen & troubleshoot to the best of his ability over the phone & give me a rough guesstimate on the repair price.)
Maybe I was just lucky he was right on what was needed for the repair, & that he had ordered & brought the correct parts for the job.
But, I got the impression he would've done what he could to make sure I was happy with the service & outcome. Very knowledgeable about appliances too.
Terry S.
08/06/2019 12:00:00 SA
Super service. Robert came out after our home warranty called him. He was here the next day and within an hour we had ice once again! They know what they are doing and have great customer service. Recommend them highly and love that they are local in Maricopa.
Great job. He was able to repair the dryer the same day I called. Works great. I highly recommend
Robert P.
09/04/2018 12:00:00 SA
This is the guy you want to talk to before you hire someone else. The electronic ignition went out in our Jenn-Air gas cook-top. Before we even scheduled an appointment, he asked us to pull out the drawers to find the electrical plug in and make certain it was plugged in. We did that, and is was unplugged. Robert saved us a service call. If anything else goes wrong with our Jenn-Air applicances, we will be calling him first. All his reviews have been spot on.
Robert's back again. Refrigerator ice maker out of order. Replaced unit, have ice again. Another job well done. Thanks
I contacted Felix Appliance Repair after seeing all their great reviews on this website, google and about 4 others. They had perfect 5 stars everywhere I looked. Within 30 mins of contacting them they were at my house repairing my refrigerator ice maker that wasn't working. Great service, super friendly, HIGHLY RECOMMENDED!
Robert was here this morning to fix my fridge. He was to pleasant, kind and patient. Had the job done in a matter of minutes and left a very happy customer behind. Thank you Robert, good luck with your business, with service levels like this I have no doubt you will be incredibly successful.
Wonderful service! Robert was friendly, knowledgeable and prompt. Showed up on time and was quick to diagnose the problem and fix it. Prices were very reasonable. I looked around for a bit to find someone to fix our washer and this place was by far the best! We were very happy and would recommend to anyone!
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