Best Flooring Contractors in Phoenix, AZ

We recently started shopping around for tile to replace the existing carpet and laminate on the 1st floor of our home in Gilbert. After a bad experience with a salesperson from Express Flooring, my wife and I walked into Flooring America in Chandler. The salesperson was nice and listened as we explained what we were looking for. He showed us a good variety of tiles that fit our needs. We picked out our three favorite options and set up an appointment for Dale, the owner, to come take some measurements and give an estimate for the job.

Dale was nice enough to come to the house at the end of the evening. I worked late and my son had cub scouts so Dale agreed to come over at 730 PM so that I could take care of what I needed to. He brought the 3 pieces of tile that we selected in the store and we were able to see how they would look. It made it easy to choose our favorite. He took his measurements and explained all options for the installation. We ended up choosing to have them installed diagonally which would cost more due to the fact that more tiles needed to be cut and there would be more materials wasted. The price we agreed upon was cheaper (diagonal install) than the price we were quoted from Express Flooring (horizontal install). Dale left and told me that he would contact me the next day with an estimate on a start date. The next day, he informed me that the installers would begin the job on Monday (4 business days). This was fine with me as I had a lot of stuff to move off the first floor.

As scheduled, the contractors showed up on Monday bright and early. They helped me move a few pieces of furniture that I could not move myself and then got started ripping out the old floor. The boss told me the job should be finished on Friday and then left his installer to complete the job. "The worker", as my six year old son referred to him, worked very hard and put in 12 hour days. He was very nice and didn't seem at all bothered by all the questions the boy was asking or the instructions the boy gave him like..."don't  break those tiles Mister" HAHAHA.  The installer really took his time to make sure all cut pieces of tile looked right. I'll just say it... They are "perfect" and his attention to detail was first rate.  

The only knock I have on the whole job,from beginning to end is that the install took a full six days instead of the estimated five. But, at this point, I don't care because the floor looks freakin fabulous.  Dale and his family run an excellent business and I will definitely be going back to them when I do my upstairs flooring and bathroom upgrades. Oh yeah... And they do kitchen countertops also. If your looking for some work done in your home... Look no further than Flooring America in Chandler.

I highly recommend working with Travis and Nicole! I had some existing tile in a house we just bought that they helped me find the exact product from the manufacturer. Even setup a meeting for me with manufacturer rep to verify the color would match and then held that color lot aside for me. We bought our carpet from them as well which came out perfect. They recommended an installer Jon that did a great job! Travis and Nicole did exactly what they said they would do through the whole process and their following up was excellent! Their pricing was far better then any other place in town. Go see them you won't be disappointed!

I met Veny when AZ Royal Granite installed new counter tops at a neighbors.  When it was time to remodel our kitchen we worked with Veny on the selection of the granite and backsplash.  He made several suggestions to the design which we are very happy with. Our remodel also included the reducing the height of a pony wall from bar height to counter height, rerouting electrical at both the pony wall and the wall behind the stove, and installation of under counter lights.  Veny and Alex were onsite each day they had a team working in our kitchen.  AZ teams are neat, professional, arrive on time and clean up after they have completed a task.  We will be using them this fall to replace our counter tops in our bath rooms.

Russ turned our 70-year old garage into a brand new space in just a few days!  Single-handedly (due to COVID) removed the old paneling & cabinetry.  Repaired holes & cracks in the drywall & plaster, including a crack in the ceiling.  Sealed and painted to a beautiful white!  We'll be trying to bring him back for future jobs.

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

I'm so happy I found Jeff and Floor Depot North. We went to almost every flooring store in the valley, and brought home so many different samples. Jeff was very knowledgeable, patient, and not pushy. I was looking at dark oil finish hardwoods, and they just weren't looking right in the house. Jeff picked out two Provenza Pompeii colors I would have never in a million years tried... I trusted his judgement, gave them a shot, and both were so perfect in the house that I had a really hard time picking between the two. After several weeks of bringing the same samples back, and then checking them out again, I finally made up my mind. I couldn't be happier, everything about the wood, service, and installation was perfect.

Jeff recommended an installer who was excellent. He was a perfectionist, beveling the edges of the wood so it would line up to the tile perfectly without a T-mold. I'm so happy with Floor Depot North, and the installer he recommended, that I'm already saving up to do the rest of my house... I know who I'm calling when it's time!

I love working with Big Q
Very reliable and professional.
It's hard to trust or find a good contractor. I'm so happy to work with him. He helped me with many different projects. He is very patient and try to deliver the best quality and make his customers happy. And so reliable. He always messages me back right on the same day or just a few hours later when I sent him a text.
I recommend his service 100%

The technicians arrive A few minutes early and got right to work. They did a great job, going over areas that needed extra attention. We are very happy with the quality of work.They aren't the lowest price, but in this case , you DO get what you pay for. We would definitely use them again in the future. Wish we found them sooner!

After my review the owner of the business, Brian, reached out. It seems there was some confusion as who was going to contact who. I was impressed in talking with Brian and learning more about him. My take away is that he is honest, empathic, and a hard working business owner. Since I had no work done I cannot speak to their craftmanship.
I will give 5 stars for the integrity and communication on the part of the owner.

Didn't bother contacting me back after my inquiry. Not even a "your job is too small for what we do." Cannot speak to their quality outside of that.

We hired Tyson from K and B Remodeling to do our master bath and kitchen. I cannot say enough great things about this company. He gave us a schedule and kept to it. He always kept us informed throughout the project. The finished product turned out better than I could ever imagine. I Would highly recommend him and this company!

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Alfredo and his team always do excellent high-quality work. We've had them rebuild the gables on our house, rebuild a covered patio on our casita, and replace several sections of warped and worn-out siding. Everything has turned out great and we're very pleased. We'll be happy to hire Alfredo's team to do more work for us in the future!

This is an update to my review from yesterday. I have lowered their rating and highly DO NOT RECOMMEND this company or their contracted installers. The installer failed to secure the sink to the cabinet with the necessary clips and also damaged my faucet causing it to leak, so I had to replace that too. In all I have had to spend an additional $1000 to secure the sink, reconnect the plumbing, replace and install the new faucet.

This started out so good, but they dropped the ball. Manager Jim Pollack was great. Super nice, really informed, and found the perfect carpet for us. The problem is with installation. They didn't finish the job on the first day and now, to weeks later, we still don't have our last closet done. Installation manager Gabriel is a terrible communicator. He doesn't return calls and no-showed to finish the job two days in a row. Absolutely ruined what had been a good experience.

If you are looking for flooring, Rafal's your guy! Rafal and his team were excellent right from the start. I emailed Olympic Hardwood from their website looking for an estimate after receiving one from another company. Rafal responded immediately, worked around my schedule to come out to my home the next evening and took the time to discuss all the different options that were available while taking accurate measurements. We met him at his showroom the next day and you can tell Rafals passion for his work by his exceptional customer service! He really wants you to be happy with your investment. He provided several quotes based on different options and always with a smile and prompt! Once we made our selection, he was even able to squeeze our install in the same week!  I'll be using Rafal again next year for our upstairs flooring project - hands down!

Carpets were really in need of cleaning with lots of pet stains and odors. He did a great job and paid extra attention to the soiled areas.  It looks and smells sooooo much better now.  Thanks

I recently worked with Ray at Handyman Connection to complete a project (remotely) that involved several issues - siding, paint, roof, and gutter work. Ray was great in providing ideas on how to solve the problems, sending pictures of the work along the way, and giving updates on how long the process would take given a set back one day due to rain. In the middle of the project, he suggested that a gutter be installed to remedy some drainage issues so that we wouldn't have to make the same repairs in a few years time. He provided an updated estimate for his time and was thorough in providing final details on what had been done to resolve the issues. I'd highly recommend Ray and will definitely use him again on any new project that arises.

These people are awful to deal with... even for contractors. We had water damage in the kitchen, and were going through insurance to get the repairs done.Matt N doesn't adhere to scheduling, doesn't communicate, and will tell you whatever you want to hear, and then not back up his statements. Jake W wanted to rip out all cabinets in the kitchen because they wouldn't "be able to match the color"... yeah, that doesn't sound like padding the bill, aka insurance fraud! The one star is because I can't give zero stars. Avoid this company!

After getting a couple quotes from some of the larger companies (thinking it'd protect us from possible shady contractors even if we paid slightly more), we decided to go with Express Flooring...unfortunately, they did not live up to what they advertised.

During the estimate/sales presentation, we were shown vinyl plank flooring with a wood-look. It was what we were looking for. Plus, they stated it was commercial grade; therefore, it would ware great in comparison to residential and would be difficult, almost impossible to scratch. The salesman even took out his metal key and "tried" to scratch the sample. Nothing happened, so we figured, "Great! We won't need to replace our floors for another 10+ years." This is what sold us and we signed the contract.

Unfortunately, we began to see scratches within a month or two and has just been getting much worse at a year mark. Additionally, we've only had our dining room table, chairs and a high chair (all with plastic or felt feet; not metal), and under typical use.

Over the past month and a half we've been going back and forth with the company to try and find a solution as they guarantee their workmanship and installation. Also, we've been calling them each week for the past 3-4 weeks, always getting the, "they are on the other line, but we'll have them give you a call back". Each week, we have not received a call back.

We've tried to allow them time to work with us but after this amount of time, we wanted to warn the rest of the public. BE CAREFUL to know exactly what you are getting and don't fall for the sales gimmicks of "this won't scratch", "it's commercial grade", "lowest price guaranteed."