Best Flooring Contractors in Phoenix, AZ

Seemed very nice and responsive at first.  Came to the house to see the job and write up a quote - never heard from him again.

Edit: Response to my review is misleading.  It was a project much larger than just countertops, and I found someone that was willing to do just the countertop if that's what made the most sense.  Skyler did not respond to this inquiry/suggestion.  It wasn't as if I waited 4 days, got impatient, and wrote a review.  I waited 13 days and not a peep.  Skyler did reach out to me with apologies after seeing the review, which I appreciate.

I highly recommend Five40 Remodeling. Not only did they execute the vision we had for our home, they made thoughtful recommendations that resulted in an incredible transformation. Great people to work with!

Lon and his crew are great to work with! We wanted to update our bathroom to something more contemporary. Lon had great suggestions for us. We would definitely use Shower & Bath Connection again.

Garage floor looks great!!  Excellent service and product. We also had our back patio done (different product) and that turned out just as good as the garage floor.

They did such a good job, we are now using them to install ceiling racks in the garage.

Today, 5/22/14, was my schedules carpet installation by Baker Brothers at the Glendale location. A few days prior, a representative called me to tell me that the installation workers will be at my house between the hours of 8am-10am. At 9:15 this morning another representative calls me to tell me that they are going to be late; now their going to be arriving between 11am-12pm. well, 12pm came and gone. After I tried calling the store twice. The first gentlemen who answered my call, named Steve, said he was going to figure out the issue and give me a call back. After 25 minutes, I never received a callback. So I called again; a gentlemen named Steve answered, then called me back and said "They should be there shortly."- Not even a "Sorry?"
The installer final showed up at 1pm. I am still here waiting for him to finish 6 hours later after waiting.
This was not what I was expecting after spending $1,300 on one room. This is my only day off and was excited to hear I had an early installation time so I could have time to finish moving. But instead I waisting over half of my day waiting on them, and I didn't even receive a simple phone call or "Sorry."
I am very unsatisfied with my experience.
However, I would recommend them simply because the carpet is great quality, just be sure to clear out your entire day.

I used Aldana Renovations to do some repairs to my subfloor that had water damage. Andoni came out and did an awesome job of repairing the flooring as reinstalling the laminate above it. His prices were more than fair, he was on time, and worked quickly. I would definitely recommend him.

My A/C stopped working last July.  Cruz at CHA was recommended by Flores at Flores Air Conditioning and Heating because Flores was backed up for a week with appointments.  Cruz came out about 90 minutes after speaking with him and he walked me through the different possibilities of what might be wrong with my A/C.  He determined the compressor was going bad and given the age of the unit (17 years), probably best was to replace the entire unit outside.  He rigged up the unit to continue working and he was out the following morning at 6:30 AM to replace the unit.  Very professional work and I highly recommend CHA.

They are locally owned and managed.   They were able to work with our schedule and on time, efficient.  Our carpets came out beautifully and we will definitely use them again!

Kevin is an expert craftsman and consummate professional. He was communicative, punctual, and a pleasure to work with. Our bathroom looks AMAZING! I highly recommend Kevin for quality work at a fair price.

Good communication. Prompt and professional. Had a quick fix to my issue, door is operating correctly now.

We hired Jonathan to remodel my mom's home around December 2022 and the project was finished early April 2023. I am super impressed with him: he's reliable, very accommodating and receptive to changes, great with communication, and he has great connections to get pretty much anything done. Labor and pricing are probably the most reasonable I've seen. Jonathan is quick to resolve issues and we had a great experience. I would definitely work with him again for another remodel in the future.

Consider yourself lucky if you get the opportunity to work with Keith and Roger! From minute one you could tell the team was honest and only concerned with helping you achieve your goals. Keith our lead was knowledgable and happy to guide us, he gave me advice along the way that saved us a ton of money!

The bid was beyond reasonable given the current market - we were blown away - hands down best contractor experience I have ever had!

Attached is a photo of a room add-on they completed for us.

Awesome job, awesome customer service. I would recommend and hire again. I'm very happy with work and price!

Dave and his team are superb. I had several of our flooring areas cleaned, restored  and resealed.
The work was prompt, thorough and beautifully done. They are professionals with a deep knowledge of restoring, maintenance and repairing Mexican tile flooring. I would use them again without question!!!

Joe was GREAT to work with and on top of it!  Frank did a beyond EXCELLENT job with my kitchen back splash!  A hard glass tile was used, making the job that much more difficult.  It turned out perfect!  We could not be more HAPPY with the outcome, the cost, and GRATEFUL for their work ethic and Franks passion for perfection.  We highly recommend Envy Flooring LLC!

Did a great job remodeling our bathroom.  Excellent consultation, professional and high quality installation and great communications along the way.

They initially installed my counter top in granite tiles. A day after the job was done I noticed the corner tile was cracked. I figured no one would see it, so left it and it eventually broke off. I tried for 2 months to get them to come out and repair it, but they put me off and told me to go to Monterrey Tile. I couldn't even get an appointment. They just don't want to mess with repairs or stand behind their work. Their phone mailbox is usually full so you can't leave a message, and they don't answer the phone. So I've ended up texting back and forth for 2 months now, and they have just given me the run around saying they are "backlogged". In the end I should have gone somewhere else right away.

A very shocking update to my prior post....  I discovered just hours ago that Urban Customs has decided to STEAL my original deposit of several thousand dollars.  Yes... STEAL.  Keep in mind, no actual flooring was installed as detailed in my main review, due to Heath changing his mind about refinishing my hardwood floors spontaneously.  Apparently he does not want other customers to read my in-depth review of what happened, and Heath is holding my deposit money for RANSOM (which he previously promised to return).  He has stated that he will only return it if I take down the truthful, albeit quite negative, reviews I have posted AND sign some mystery document, which is very very suspicious and shady.

While I am not in a position to lose thousands of dollars, it is more important to make this valuable information available to others in the greater Phoenix area so they can avoid having to deal with this absolutely criminal behavior that Heath and Rachel at Urban Customs engage in.  I want everyone to be aware that this is the type of "business" they run, and any cent you may decide to pay them, you may never see again, nor will you necessarily get the services you think you are paying for.

I will be taking them to small claims court following this unbelievable experience, as well as other protective measures to ensure they cannot continue to cheat, threaten, and rip off others.

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