Best Flooring Contractors in Phoenix, AZ

I'm super-glad that Classic Millworks installed beautiful floors in a friend's home, which led to my meeting them and using them for my project. I'm a first-time homeowner and new to working with home improvement companies. Mike and Marilyn answered every one of my many questions about the process thoroughly and cordially. They could not have been more personable and friendly throughout my entire experience with them; in fact, Mike and I hugged at the end of his last visit here to check out the work done.  Their family and their whole crew are the BEST - they're all knowledgable, friendly, conscientious, and highly skilled in their craft. I can't recommend them highly enough. I'm delighted with my new floors!!

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

Thank you Frank,Sal & Seth for your wonderful tile/wood install. Once floors mopped I'll post a pic but in the meantime I couldn't have asked for a more professional experience. Gracias Brochachos!!!

We found this business through home advisor and the reviews were decent so we arranged for an appointment for their salesman to come out. Glen Copper showed up. A nice British man. Is it just me, or do British accents seem inherently more trustworthy? If you agreed, the focus on the word "seem" is appropriate. We told Glen that we were on fixed incomes, wanted all carpeted areas in our 2 bedroom home covered in laminate wood flooring, and wanted flooring that didn't show marks. That was our most important thing- to not show marks. Glen said he had the perfect product for us. It looked nice and matched our furniture but I questioned if it should have some sheen to it and Glen said no. The price was within our budget, so we agreed to a deal. Glen promised he'd be the only person we'd speak to during the installation as he was "our go to man"and it was "his" crew who'd do the installation and that he'd check in daily. We never saw Glen again. The installation was a nightmare- the team was one worker, he was always late and frequently a no show. Glen forgot to figure in our carpeted master closet. This project took 8 long days. I could go on, but the story doesn't end there. It goes on to this day.

The laminate sucks, it shows absolutely every mark. Even cleaning it with Glen's recommended products and method, you can see every swipe of a mop or the towels we have to use to get it dried. Towel swipes, foot prints and paw prints. This flooring never looks clean even when just cleaned. We had to hire a cleaning service and they clean it 3 times each time they're here and hand dry it and it still looks like crap. A realtor came over after the cleaning people had been here and said that we'd never sell our house with theses floors. We can't afford to replace them, so we'll have to end up knocking thousands off our asking price. Thanks Glen and Floor Coverings international of Chandler, who hired him and doesn't stand behind their product.

Save your money, your aggravation and never use this third rate flooring company. I had to give it one star to get the review to post. There's not a no star option!

Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.

Andy Rosen Is very knowledgeable and was a pleasure to work with when deciding on new flooring for our bedrooms. Because of pets, we didn't want carpeting. Andy showed us laminate and luxury vinyl planks and gave us all the pros and cons of both. Once we decided on LVP, he showed us several samples in the price range that we needed.  We had a couple delays in the installation but Andy and Don made sure that everything was done as promised and we are completely happy with their work and our new floors look fantastic.

A tough review to write.  A mix of good and not so good.  Some of it is not their fault, also.

In our case we needed to replace some damaged flooring (hardwood).  However, our precise hardwood isn't made anymore (or, rather, they changed it so even though it has the same name/number, it's different).  Nobody's fault there.  To the credit of Arizona Flooring, Robert (the owner, I think) helped find a close match.  It's the same wood species, and the color was very close.  But the texture is different.  It was either that or go with something completely different, so we opted for the "close as we're gonna get" choice.

The install didn't go as smoothly as it should have, in my opinion.  Obviously it is more difficult when there is furniture and baseboards already in place compared to coming in on a bare floor with no baseboards.  They tore out the old flooring, and then put in the new.  It seemed to me this crew wasn't as good as they should have been.  When they were done we could see some of the raw wood in the seams, implying the tongue-in-groove wasn't as tight as it should have been.  This is the tough bit because I can't be completely sure if that was their fault or if the wood itself just doesn't seat quite right.  However, their showroom sample didn't exhibit this problem, and neither did most of our floor when they were done, so I tend to think it was the installers.  They used a caulking material that also served as a stain to fill those gaps and (hopefully) color the wood.  

They did manage to do nearly the entire job without ripping out our baseboards (which was nice).  Kudos there.  Though we did end up with some dings and scratches in the paint.

Robert was very conscious of customer service.  So I have to give bonus points there.  He was concerned and responsive, doing his best to rectify any problems and make us happy.  That's a good sign.  As I type this we are awaiting "spare" boards (in case we need any repairs in the future).  His crew didn't leave us a box (and they were supposed to).

We did not try their tiling.  Tile is done by a different crew.  So we can't comment on that.  The install I would have to give 2 stars, but that may have just been the one crew.  Selection in the store was perhaps 4 stars (there was a LOT of wood to choose from).  Robert's concern for the customer is probably 5 stars.  Add it all up and I'd have to go with about 3.5 stars, if YELP would allow it.  I think I'll do 3 stars now, and if I have another experience (maybe for some tile we are thinking of doing) I can up it to 4 stars if it goes better.

Great experience and great price! My backsplash turned out exactly how I wanted and they knocked it out in a couple days. Would definitely book them again if I have another tile job

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Hard Rock Tile and Stone is one of the most professional and responsive Home Improvement Contractors and Suppliers that I have ever dealt with!! They knew their products inside and out and knew just what to recommend to me for selecting and installing the stack stone on the exterior of my home!! From the moment Faith answered my call, I was immediately treated with unsurpassable knowledge and attentiveness!!  Faith certainly is a 12 out of a 10 when it comes to knowledge and customer service!!! I truly can't  express how PLEASED I was that I had chosen Hard Rock Tile and Stone to install my stack stone!!!  Truly, if you are looking for a contractor that listens to your needs and responds with immediate professionalism, you will find it ALL here at Hard Rock Tile and Stone!!! I ABSOLUTELY RECOMMEND them to EVERYONE in the valley for ALL of your home improvement needs!!!

Scheduled an appointment on Tuesday to have someone out to my house Friday for a quote. I was super excited to have them out because of how friendly and helpful Mike was at the initial scheduling time.

But that's where it ended. I took time off of work to be home to have GPS out to the house... that's a personal day I will never get back. No show, with no courtesy call. Around 4:00 I finally got a call. I get people are busy,  but please understand that an appointment is an appointment.

I have used Puckett for my own home and out 2nd home.
Referred to family and clients and we are never disappointed in the professionalism and product.
They come back for any fine tuning quickly. They get the job done nicely and the guys are always polite highly recommended for any of your flooring needs

We found Sam randomly on Yelp, read the reviews, contacted him and a couple more contractors. Sam gave us the best quote among other contractors. We remodeled our kitchen and guest bathroom, installed new tile, demo 3 walls, relocated our air handler to build a laundry room(our laundry was in the garage and the air handler sat in the middle of the house). We added more stuffs down the road like adding more electric wire, AC work, installing water softener, repainting the whole house, and Sam is very patient and professional.  The whole project took about 5 weeks, as promised. Our project was completed in August 2019 and everything is in good shape so far. Sam is very talented in designing the new floor plan that works best for our limited space. He listened to what we want, made suggestions based on his experience, and he always gave great advise. Other thing we loved about Pelleco is that they carry the most trendy and quality products. We walked through MANY model houses before we decided to remodel our house in stead of buying a new one and relocating. We also visited showrooms from other contractors before we signed the contract with Pelleco. Everyone in his team are very talented and professional. There were still minor issue down the road, but we think every house remodeling would go through some sort of frustration at some points. The important thing is the end result. We LOVE our "new" house. Our family and friends all LOVE it. It is amazing how it turned out at the end. Special thanks to Sam, Alex the painter, and Leon the plumber for all the extra work you guys put into our house.

Beware!  Do not use this Company!  I hired them over a year ago, and it has been a complete nightmare!  They took about nine months to finish renovating my home! It takes four months to build a house why on earth would they take nine months? I would show up to my property there would be no one there I would have to constantly call them and follow up to see why there's no one working on my property!  He's overbooked and will have his guys go to more important jobs until you call him I even gave them $15,000 of my own money out of pocket when my insurance covered it!  He put a lien on my property and when I paid him he's suing me again for more money! If you want to keep your house do not hire him I will provide all the documentation that this person has made my life a living hell for the past year and a half !  Save yourself the time and the hard ache that I've been through and I hope no one else will go through this!  If he doesn't get paid from your insurance company he will come after your primary home and try to take it from you with his big shot lawyers!  Save yourselves and choose another company!

I wanted to do business with Cabinets to Go.  I TRIED to do business with them, to no avail.  I called and spoke with someone who basically, just said "Send an email with your measurements, you will be contacted in 72 hours."  That was April 30th, nearly 1 month later and NO contact.  I call again, speak to another guy, who doesn't apologize or sound the least bit interested in my business, I Had to re-confirm the email (He certainly wasn't going to do it and YES, I had the right one the first time!) So, I again send an email, complete with attachments with measurements and am told 72 hours.  Well, that was 5 days ago and NOTHING.  I can take a hint Cabinets to Go, you obviously do NOT WANT business. Too bad.  To Others--- Don't waste your time, they aren't interested!

Despite what others say, please do your homework first.  This guy (Mike HRafi/Michael HRafi is a true con artist and will lie, cheat and steal.  I first purchased carpet from him and he did a good job.  I then hired him for another job and he outright took my money and said that the contractor he hired went bankrupt, only to find he never hired a contractor, and manufactured and altered receipts.  I am warning you, he is not a nice person.  He comes across as a caring, concerned and savvy business person; he is nothing short of a con artist.  You can call me if you like to get more information.  My number is 281.300.8282. I just don't want you to get scammed like he scammed me.

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