Best Damage Restorations in Phoenix, AZ

Disaster Link repaired our roof during the recent heavy rains that water damaged one room in our home. The repair estimate was very good and the work was completed as promised. My insurance company recommended Disaster Link and this was an excellent referral. I cannot say enough great things regarding this company. The appointment was within one day, fan set up and removal on time, roof repair on time. Mark is great to work with---I am so happy to find an honest, dependable and amazing customer service company. I'll definitely use this company again when needed.

SHORTER VERSION  Aqua Dry came in after another company did a subpar job.  Whereas the first guys rushed through the job, Aqua Dry took 3 x the time to do it right.  They brought state of the art equipment, high wattage lights, cameras, changed filters frequently (no cutting corners). Their attention to detail was incredible; they even applied painter's tape to walls before putting up their containment area (saving your paint job) and respectfully protected my personal belonging from cross-contamination. These guys understand and know mold (they have 18 plus years experience and fully accredited) and work hard for us. Their management of cross-contamination is military-like, which you want.  Unlike the other company, they also did not trick mold clearance testing by leaving plastic over areas.  Aqua Dry's all around honesty and integrity is very rare.  Alex is also an absolute genius at inspecting for mold - and found mold colonies the other guys had totally missed, in one place by inches.  You won't find much about Aqua Dry online and I know why:  their business is nearly all word of mouth.  But I want others to know about them because mold remediation is serious health business and you need to know your mold remediator is doing the job perfectly.  Yes, perfectly.  If I could give them 10 stars here and everywhere, I would.

After being stood up for two different in person quotes I reached out to Affinity Bio Solutions through messenger in Yelp. Not only did they answer me back but they kept their appointment with me and made an on site inspection. The situation was dire and time was of the essence.  I was very please with the quote and there were no hidden fees. I actually paid less than the quote because they were able to fit everything into one dumpster not two.  To put it mildly the place was a hoarders dream and landlords nightmare.  Glen and his team did a fantastic job and I highly recommend them!!  The whole team was patient, understanding, and caring. A+++ service.

Great and honest company with amazing workmanship! They work efficiently and will give you the best product for your price!

ATI has provided its services to my employer, Ronald McDonald House Charities, with amazing customer service and results.  Their works was amazing on several projects that included restoration of a water damaged room, painting services and general services.  These people are kind and generous with their time and talents.  A total thumbs up!!

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Professional, dependable and compassionate. I would highly recommend to anyone requiring home health services.

I highly recommend F & F. And don't be fooled by the full name as they do more than just carpet cleaning. I've had mattresses, tile floors, furniture AND carpet cleaned by this company. Fred (owner) and his son are top shelf. They do great work, are responsive, professional and good-natured.

I had Mike and Taylor come out this morning to take a look at our black mold issue we discovered in our kitchen. They were on time and very nice. They explained the entire process to my husband and I and answered any questions we had. We are looking forward to working with this company...

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

Tempel Roofing did a beautiful job on our cedar shake roof replacement and really transformed the look of our house. You can trust Ryan and his team to get the job done right and know that, even if minor issues occur, he will make them right quickly and professionally. Communication was great and they kept us informed throughout every step of the process. If you are looking for a roof replacement look no further than Tempel Roofing.

I had called 5 other carpet cleaning companies before I spoke to Joseph who was very sympathetic to our situation. My son is a car hauler and had a medical emergency that needed immediate attention. I am calling from Ca., my son is in Tempe, AZ. and his father was driving there to meet him to bring him back to Ca. to be admitted to the hospital. My son wanted the blood cleaned from the carpet before he left. Joseph came out within the hour cleaned and sanitized his truck to perfection. He also offered to drive my son to the hospital there in Tempe if needed. Joseph was truly my angel that day. Thank you for the outstanding service!
Pauline and Adrian Lujan

My dog made an 'art project' out of my home office carpet area and I was absolutely convinced I would just have to replace the carpeting in the entire room. I randomly googled Phoenix carpet repair and this company came up. I called and spoke with the customer service representative who asked me to text her photos of the area so she could provide an estimate over the phone. She was super responsive over text and got me booked immediately. Brandon came out to perform the service- he was quick and completed the work beautifully and for a FRACTION of the cost it would have taken to replace the carpet (plus moving my office furniture- ugh!) the job was completed in literally an hour. The price point, response time and quality of work was amazing! I highly recommend!!!!

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

Our home owners insurance contracted with this company after a car went through our block wall. It has been nearly 6 months and the repair still is not complete. Communication with them has been terrible, they continue to make false promises about    schedule and completion date. So frustrating!! Avoid them if you can!

Careful!
The employees are nice enough... I feel sorry for them because there is a serious disconnect and issue with leadership.

The owner, Phil...be very cautious with that one.

My repairs started with an a line leak from one of the bathrooms upstairs which unfortunately soaked through carpeting and dripped down into my chandelier over my dining room table downstairs.

*When I questioned the feedback on Phil's behalf to my insurance, he implied I was asking him to lie when in fact, I was asking him to clarify the transitions that would remain on my flooring since I was removing all carpet.
*I have a challenging schedule (night shift/ 14 hr shifts) so when I had the time to get work done on my sporadic days off, I would be given information by the crew doing the repairs but Phil would state otherwise...I'm not sure if he thought I didn't speak with the workers in my home directly...so get use to getting lied to. I cannot tell you how many days I called out because of the scheduling issues (I have the text messages to prove it). It took over 6 months to complete the work that was actually done in a matter of 2 weeks.
*Do your best to keep documentation on conversations and estimates.
*Don't be surprised if the estimate changes after the work is completed and you're given a 'new estimate'.
*Apparently, unannounced visits are acceptable for the owner.
*I was told what supplies would be needed for ME to finish the job that they started...yes, you read that right.
*The amount of drywall dust left in my home has been wiped down for OVER a month, and it's still all over the place.
*A portion of the work was not going to be completed because I wanted to be done with them so Phil decided to keep the monies originally allotted for wallpaper replacement and apply that balance to what was owed for labor. I couldn't contract out with someone else because he kept that money.

I voiced my concerns to my insurance company and they stated it was made out to sound like this is a conflict of personalities.

Definitely NOT someone I would do business again with.
The crew was good

I wouldn't be tricked into thinking the response below is genuine- as we've been working with one another for 6months.

I stand by my review
Thanks for taking the time to read
Best of luck

David impressed me with his knowledge of diverse contracting situations right off the bat.  My expectations were high though, due to the fact that Silverton had been highly recommended to me by a personal acquaintance who is employed by a major insurance carrier. We met at the property early in the a.m. and David spent a good hour discussing the various options with me.  He thoroughly explained each process and seemed to have a genuine concern for what was going to work best for ME and the time constraints I was under. Never did I feel as though I was being pressured into a sale(for lack of a better word). Our agreed upon price is exactly what my final invoice amount was - no hidden fees or charges. Thank you, David, for everything!  I would definitely recommend this contractor to anyone looking.

Quality customer service is hard to come by in these times but Kennedi Curnutt with Copper State is the embodiment of what customer service means. She is professional, helpful, and informative. Every question I had she was either able to answer or was able to quickly get the answer for me. She was very kind and very patient with me even when I may not have been at my most polite. Restorations can be a head ache but but luckily for this company they have a dedicated and motivated employee such as Kennedi working for them to help mitigate any questions or concerns one might have. 10/10 would recommend using this company.

Using this company was a waste of time.

Property unnecessarily damaged or removed, poor communications, and nuisance calls.  Also presumed that restoration building contractors would be whom they partner with.

You can find better quality service for a better price by avoiding this incompetent company.

I would not recommend.  Instead, go with a professional company that provides this service nationally.

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