Best Damage Restorations in Phoenix, AZ

UPDATE: The review comment left by the owner, Marc, is a prime example of his lies; we (the plantiffs) were awarded the judgement....we won the case...see the attached copy of the judgement.  The judge ruled we had to pay a resonable amount for the services provided (which was our goal all along) and that DisasterLink had to pay $2,000.00 in damages to us.
****we have been paying installments to DisasterLink for almost a year and we have yet to receive a dollar from this company****

SHORTER VERSION  Aqua Dry came in after another company did a subpar job.  Whereas the first guys rushed through the job, Aqua Dry took 3 x the time to do it right.  They brought state of the art equipment, high wattage lights, cameras, changed filters frequently (no cutting corners). Their attention to detail was incredible; they even applied painter's tape to walls before putting up their containment area (saving your paint job) and respectfully protected my personal belonging from cross-contamination. These guys understand and know mold (they have 18 plus years experience and fully accredited) and work hard for us. Their management of cross-contamination is military-like, which you want.  Unlike the other company, they also did not trick mold clearance testing by leaving plastic over areas.  Aqua Dry's all around honesty and integrity is very rare.  Alex is also an absolute genius at inspecting for mold - and found mold colonies the other guys had totally missed, in one place by inches.  You won't find much about Aqua Dry online and I know why:  their business is nearly all word of mouth.  But I want others to know about them because mold remediation is serious health business and you need to know your mold remediator is doing the job perfectly.  Yes, perfectly.  If I could give them 10 stars here and everywhere, I would.

Brook and Glen were fair, reasonable and easy to work with. Most of all, they were kind and compassionate. I was dealing with a cat hoarding situation, which meant that we were working with the SPCA too. I was also out of state and having to drive back and forth during the process. These guys were great! Worked with our timeline, didn't try to penalize us when it needed to be changed, kept an eye out for items we thought were important, and were fair on the price. I highly recommend them.

Great and honest company with amazing workmanship! They work efficiently and will give you the best product for your price!

ATI was fast and thorough! I'm so glad that USAA sent them to repair the damages to my house!

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Professional, dependable and compassionate. I would highly recommend to anyone requiring home health services.

Best service I've had from a Carpet Cleaning company in years!! Farshad was absolutely awesome and F&F has our business for life! I'll be referring our friends and family too.

Had what I thought was going to be a major plumbing problem very simply fixed within 90 minutes of my phone call. Fast, friendly, expert service!

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

Waited almost two years to see if the roofing job held up. It has. I was pleased with the workers, although only one spoke good english. They did a good job and fixed some bad spots that a previous roofer had incorrectly repaired, before I bought the house.
Things I didn't like, were trying to upsell me on  roof vents that weren't needed. They didn't measure venting that I had before recommending more. I measured myself and verified that I was above minimum requirements and declined the additional vents. Other item was a threatening letter from some legal office if I failed to make payment, before anything was due. I was being covered by insurance, so what was that for? They didn't even have their numbers right on the letter.  Other item was their forgetting word of mouth agreements onsite during the work, such as number of water proof layers to avoid ice dams. We're in northern AZ.
Over all I'm pleased with the roofing job, but will probably try someone else next time.

I came from out of town when my mother passed away and I didn't know her home was filthy from hoarding and excessive dog excrement. I personally have never seen or smelled anything like it. I called Joe and the next morning he was there to assess the situation and by evening his team was there. in 1 night they removed all the food, garbage, carpeting and cleaned and sanitized surfaces. His team was so efficient, I paid less than the quoted amount. I would recommend this company to anyone in need of clean-up.

They did a great job with several repairs and a good cleaning. A little pricey, but we got what we paid for. Our 14 year old carpets now look new (really)!  Great job.

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

I had a flood in my home due to a broken water heater. I called my insurance and they sent out Belfor Property Restoration. They arrived the same day and immediately took charge. Cat and her crew immediately got to work and did an amazing job all the while assuring me that they had everything under control. Paul, the project manager has been in constant contact with me and always makes sure that the replacement pieces are exactly what I want. All in all I highly recommend this company.

Worked with 911 Restoration as a business and Stephanie was professional and great at communication! We were able to provide electrical services same day and left with a happy customer. 10/10 recommend for any remodeling services!

David impressed me with his knowledge of diverse contracting situations right off the bat.  My expectations were high though, due to the fact that Silverton had been highly recommended to me by a personal acquaintance who is employed by a major insurance carrier. We met at the property early in the a.m. and David spent a good hour discussing the various options with me.  He thoroughly explained each process and seemed to have a genuine concern for what was going to work best for ME and the time constraints I was under. Never did I feel as though I was being pressured into a sale(for lack of a better word). Our agreed upon price is exactly what my final invoice amount was - no hidden fees or charges. Thank you, David, for everything!  I would definitely recommend this contractor to anyone looking.

Copper State Home Builder is an absolute nightmare, and no one, I mean **No one** should ever let them into their house, period.

First off, they work with shady businesses and arrange Kickback payments with plumbers who refer them to victims, for those interested, Kickbacks are illegal practices in business, maybe someone can look into this.

So I had a water leak and got a plumber from Yelp who came in and within 5 minutes called Copper State.

Inside of 45 minutes there was a CS van in front of my house and a guy calling up my homeowners insurance opening a claim for water damage, which wow, seemed awesome.

The same day 2 guys showed up and started setting up containment plastic and then a 3rd guy came to test for Asbestos, so far so good.

They tell me once the results were back from the test they would send a crew.

Welp, the next morning a crew showed up and setup an asbestos containment area, and what they call a Negative air containment zone where they had 3 industrial air-filters / dehumidifiers pulling air out of the entire zone and blowing it out small vents in the plastic, great, except, my Air Conditioner intake was dead-center of this Zone.

Oh, but first, they removed my water heater from where this zone would be to prevent it from being damaged.

Did they put it in my living room with my sink? No, did they put it on my back porch which was covered?  No.  At least on my front porch which is covered?  Nope.

Instead this guy rolled my $1,000 water heater through my gravel front yard and left it out of view of my security cameras on the far side of my house, where I do not have a window, a gate to the backyard or anything.

I have video of this on YouTube, with a simple search anyone can find and watch it as it will be a public video by the time this BBB review goes up.

ANYWAY....

Within 5 hours I could hear my blower motor rattling and struggling to start up and run, I emailed them and tried to call to ask about it, no one cared, they were fast to do billable work on a weekend, but answer my concerns? Yeah right.

Oh, another note on this Containment zone, the Top men who did the work left 4 gaping holes in the plastic, big enough for a grown man to walk through, so I am sure the Asbestos they claimed was in there could find its way out, I sent a furious email about it, you tell me there is Asbestos and to stay out, and you leave us for 3 days with giant holes in your safety zone?

I fixed the holes myself and ask for reimbursement, of course I will never get it, because this company does not care about people, it is all profit.

So the next day comes and I hear my AC condenser pump running, running... Running, no cold air.  AC burned out, house is getting hot, this is Phoenix in the Summer on a 110 degree day.

I let copper state know, they ignored me and then eventually replied denying it was them, they denied putting my water heater in the stupidest possible place until I sent them video of their guys doing it.

Anyway, I called an AC repairman and upon inspection, yep, AC Blower motor burned up. $1,700 to fix it.  Where is Copper State's same day responses now?  It is nowhere to be found.  My Project manager's response was complaining about how much work she has to do other than my file, I found her responses highly aggressive and abusive, refusing the take any accountability for their damage to my appliances.

Oh yes, the word damages!

They absolutely ripped my house apart, during which I heard the worker in my hallway say, and I quote This is how confident I am that there is no asbestos here! and when I saw him leave their containment zone, he was no longer wearing his hazmat suit and breathing apparatus.

Do you think Copper State told my insurance company that they actually didn't find asbestos and just faked the test to be able to charge them more? I am not sure if I will be asking my agent this question or not, because honestly, I no longer care.

I had to yell to get them to come take down their entire containment zone, and now my walls are littered with staples and have paint missing everywhere because of where their workers tore the tape off that was holding up their plastic containment stuff, honestly, a 3 year old child would have done a better job.

So now here I sit in my house, which is littered with holes because Copper State told the plumber they would open up walls so he could find the leak, since the plumber I hired is from the Roman Empire and uses the old fashion way of finding leaks, knocking giant holes in walls near pipes.

But you see, Copper State tells you it is ok because they tell you they are going to fix it.  But of course, that is only if you give them the green light to finish the job, for which you will owe them money up front, I was going to give them the job, but after ruining my Air Conditioner and denying that 3 INDUSTRIAL AIR HANDLERS sucking air out of an AC intake could burn up a motor, they proved they are a 1000% dishonest company

We contacted them about our rental property in Litchfield Parkl, az. They worked with our tenants to get the water damage repaired quickly. Also they were very understanding when our payment from our insurance company was delayed. We will definitely call them with any water damage problems in the future!

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