Best Damage Restorations in Phoenix, AZ

The reason for 5 stars is that Western Skies is honest which is hard to find these days in the service industry. We had a kitchen flood and was told the cabinets needed to be taken out with the chance of cracking the granite and the tile. Western Skies replaced just the areas that had water damage. They were clean, professional and and honest! Couldn't be more pleased and will definitely call them again if needed.

I contacted this company while assisting my family with a very difficult situation.  I found them to be extremely responsive, compassionate and organized.  Someone was always available to answer my questions and provide me with updates.  I would not hesitate to call them again or refer them clients given the high degree of professionalism I encountered.

This was the first time my family and I have had to go through this very stressful situation. AZ Environmental Contracting was transparent in every step. Their attention to detail and understanding of our unique needs made this situation as pleasant as it could be. We thank AZEC for walking us through this project. I hope you never have to go through this, but if you do. This should be the only number you call.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

Thank you Desert Dry! They were prompt, helpful and responsive through our entire process. Even when we thought everything was done, and we needed some assistance months later, they took care of it with the same level as our initial service! This was our first (hopefully last) issue with dealing with a fire incident with our insurance, they communicated well and kept both us and our insurance in the loop. Though I hope to never need them again, I would trust them and recommend them to anyone!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Called a guy name Ken to do some demo and repair work for me.  He told me someone would
be contacting me to schedule an appt.  It's been over a week and haven't heard a thing.  So
tired of flaky contractors who have poor communication and customer service.  Two thumbs
down.

As an insurance agent I love Ray because he helps my clients avoid turning in tiny clams. He just went to a client last week helped to fix the situation and it was far under her deductible. The other water damage Restoration company I referred her to sent out one of his lackeys and told my client immediately turn in a claim. This would raised her rates for 3 years. Ray spent the time with my client to make sure she understands what she's doing. Thanks for all you do!
I love that he does water damage, mold, and other emergency clean up issues. Luckily I have never had to send him a fire!

Our pump was not working and Sun Bright Pools said they would be here between 7-9... their tech showed up 7-730and had our problem fixed within  half hour!  We needed a new capacitor!!  Thank you Sun Bright Pools!!

Great service, work was excellent, clean up was good.   They worked with our insurance so all we had to pay was the deductible.  The initial estimate sent to the insurance company was low, and  had to be revised, so the process took longer than expected.

Totally unprofessional and 30 grand over the quote we accepted elsewhere.
Frank is a complete loser with a huge ego and very little knowledge.

Before you sign anything with this company, be sure to get an itemized estimate and read ALL the fine print.

DON'T USE THIS COMPANY!!!

Like many of you, we experienced damage to our home from the recent monsoon events.

Like many of you, we turned to our insurance company to provide preferred contractors who are reputable.

Unfortunately, our homeowner's insurance company recommended Arizona Fire & Water Restoration.  

If you are looking for a like company, don't choose this one!

If you are currently using them, watch them and request details of costs as well as schedule.

My negative report on this company points solely at those in managerial positions and not to guys with boots-on-the-ground.  The coordinator was so wrapped up with company arriving last Friday and staying the weekend that he was in essence incommunicato.  And when did my neighborhood get hammered?  Last Thursday evening, when this guy disappeared off the radar.

The big cheese was a real tool who refused to provide an invoice of the overall costs as well as a description of the scope-of-work for us to ensure that they were indeed doing what they said they would or needed to by the correct protocol.

When their roofing subcontractor showed up, it was an elderly man with two teenagers.

If you need a restoration contractor that will under-perform, then these are your guys.  If you want someone who will provide you information, treat this with the urgency it deserves, and give you an invoice to digest. then go elsewhere.....

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