Best Damage Restorations in Phoenix, AZ

The reason for 5 stars is that Western Skies is honest which is hard to find these days in the service industry. We had a kitchen flood and was told the cabinets needed to be taken out with the chance of cracking the granite and the tile. Western Skies replaced just the areas that had water damage. They were clean, professional and and honest! Couldn't be more pleased and will definitely call them again if needed.

I recently purchased a home that had been flipped, its beautiful with new flooring, granite counters, cherry cabinets and fresh paint. What's the problem you ask? The previous owners used to smoke in it!!! You can understand my horror when I got the keys and opened the door to my beautiful stinky home! It no longer smelled like cookies and candles (like the open house), but rather a cheap rent-by-the-hour motel! Here's where Lotus comes in to save the day! Tanner, a very nice and professional technician, was sent out to assess the damages. Tanner was very respectful as he walked through my new home. After Tanner's home inspection I was given several options for treatment. It's so nice to be given options!!! Now, I've had the treatments done to my home and the air is clean and matches the home. I am 100% satisfied and give Lotus and Tanner 5 Starts! If I ever have a flood, fire, mold or asbestos need, I will be calling Lotus to help save my day again.

Best service ever! I was completely impressed.  we came home to what we thought was a small issue that turned into a huge issue. I was in complete panic mode and then I called AZ Environmental contracting. Bryan was amazing. He was so completely detailed, kept me updated every step of the way. He called my insurance and worked with them and the adjuster so I didnt have to do anything. For as awful as the situation was, they made it a great experience and if we ever have any troubles in the future, they will be the first place we call.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

I can't say enough about the professionalism and great customer service this company exhibited. They were recommended by our insurance company after an upstairs bathroom flooded and caused weak walls and mold. Every part of the team-Paul, Corbin, Alex, Nathan and Sandy-were exceptional. My elderly mother lives in the condo and they went out of their way to make her bathroom safe and accessible during and after the work. . Highly recommended!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Ken came to our house and fixed multiple issues as the house is a rental and we just moved in.  He was kind, helpful, and he got everything done with quality work.  We will definitely be using them again and will most definitely be using them again.

We just bought a house in AZ, and while we were gone, the monsoon hit us and left us with a flooded house. I did not know anyone and the first call for emergency service from another company said it would be 2-3 days. Second call was to hyrodpro. They were out that day and stay in conta the whole time we were being dried out. Every call was dealt with promptly. We seem to be a magnet for water damage, but this company had excellent service.

Our pump was not working and Sun Bright Pools said they would be here between 7-9... their tech showed up 7-730and had our problem fixed within  half hour!  We needed a new capacitor!!  Thank you Sun Bright Pools!!

They are at it again. This time Ben knocked on the door ignoring two no soliciting signs and when I ask he gives the same excuse telling me that he isn't selling anything. I would never do business with a company that goes door to door and especially one that has employees that don't respect privacy.

GXS construction is the best company in Phoenix. Onwer and emplyees at GXS are very professional. Estimator showed up on time. Report send out on time. Estimate  Report is very clear describe the damage, root cause, include draw and dimension. Insurance company willing to pay for  the damage when adjuster see the estimate from GXS construction.
Highly recommend.

Cesar and his crew at Water Fighters Restoration were professional, punctual and helped explain the whole process thoroughly. We were really nervous about what the end product would look like as our leak was pretty bad, but they made it seem like nothing ever happened and left it nice and clean when they were finished. We are very satisfied with this company and recommend Cesar and his crew at Water Fighters Restoration any day.

Here is what I now know from a dear friend and neighbor of ours who recently had a leak from a neighboring condo ruin her bathroom ceiling and cause her bathroom walls to nearly collapse. She turned the matter over to her insurance company  - and her carrier referred her to Arizona Fire and Water Restoration, Inc.  

It quickly became obvious that this company is out to milk the insurance carrier for as much money as possible while doing little or nothing to help the homeowner, who may desperately need help!  This company lied, didn't show up, and seems to have billed for things they did not do, left their useless equipment running in her home for days or weeks on end - and it did no good what-so-ever. When she complained, they accused her of all sorts of horrible things, impugned her character, and worse!  This company is, in my opinion, the last company you want to call if you need help in an emergency situation!!  

We live in a condo complex with nearly 200 units and have let all the homeowners and the board know of this wretched firm and their potentially illegal and greedy machinations!  My heart felt advice is to avoid this company like the bubonic plague!  

If your insurance carrier should refer you to them, get someone else!! Remember the insurance carriers can get kick backs, referral fees and more from these 'referrals'.  Certainly not all insurance companies do so, but enough do this sort of thing, that you must be suspicious of any referrals you get from the insurance company.  

As for Arizona Fire And Water Restoration, INC., my friend and neighbor has consulted counsel and is getting ready to sue them for their malicious attack on her character, fraud, and worse!  Their shoddy treatment of her is nothing unusual.  They have done this to may others thinking they will intimidate people into paying them for outrageous bills and services they did not perform at all, or 'remediation they did not even provide! Hopefully their legal defense costs will put them out of business - which is just where they belong, in my opinion.

Do not go for their excellent ratings. These can be faked by friends & associates and other people signing up for a new and fake Yelp account. It's not hard to do.  If you do not talk to previous happy customers, (chosen at random from a list of at least 20-30 people), then don't believe their ratings! NOT ONE WORD OF THEM.  The only reviews you can count on being accurate are, sadly, the bad ones. If I could have given them less than 1 star as a rating (like a negative number of about 10 or so), I would have done so happily!

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