Best Damage Restorations in Phoenix, AZ

I picked this company due to the other reviews and I am so disappointed. The first guy came to do our downstairs bathroom walls and they look...decent. But he was so messy and he tracked something red all over our floors that I had to scrub off our floors when he was done. Then they told us it would be a few weeks to have our floors done in the upstairs bathroom...the next week they randomly showed up at 7am to do the floor (no one had called to book an appointment or anything) and we had to unexpectedly take days off from work and it was even more annoying that they told us it would take 2 days and it took 4. No one from management ever called to apologize or anything. The floors are finally done and they left our bathroom disgusting. I don't expect the bathroom or anything to be perfectly clean but it took me an hour just to clean their handprints and random pieces of grout off of our walls and cabinets and shower. They nicked the corners of our our walls leaving marks and missing paint and they DESTROYED the paint all above our baseboards and now we are going to have to pay to have our walls repainted. And now it's been 3 weeks since they did the work and the grout is already breaking and coming out from between the tile. I pick up pieces of grout almost every day. I'm pretty sure they didn't do a sealant or anything. Again we are going to have to pay more money to have the work redone. They also left a piece of broken tile or something under the carpet leading into the bathroom so now we step on a hard shard of tile every time we enter our bathroom. No one ever called to make sure the work was done right or that everything was okay with the work...but best believe they were really quick to call me to collect money. And even when I explained I was waiting on my insurance company to pay them...they were again pretty quick to threaten to send me to collections. I know times are weird and they continued to tell me how busy they are...but it's not an excuse for sloppy work and bad customer service. We paid thousands of dollars for our bathrooms to look worse than how they started 3 months ago.

Lotus was a life saver for us!  We left for a quick 24 hour trip and when we returned and open our garage we were in shock.  We had a garage fire and lost everything.  We called Jill and her team was there and helped us step through everything.  If I had any questions, they had answers and the team was so great to work with.  I hope that no one has to go through what we went through, but if you need help in any damage and restoration please call Lotus first!

This was the first time my family and I have had to go through this very stressful situation. AZ Environmental Contracting was transparent in every step. Their attention to detail and understanding of our unique needs made this situation as pleasant as it could be. We thank AZEC for walking us through this project. I hope you never have to go through this, but if you do. This should be the only number you call.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

I received fantastic service from ServiceMaster by Desert Dry. Kevin and Kevin were my technicians and they were so great. Great communication and patient with describing the work to be done. They accommodated my all of my requests and I feel confident that my house is completely dry and I'm no longer worried about mold. Recommend them 100%.

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Called a guy name Ken to do some demo and repair work for me.  He told me someone would
be contacting me to schedule an appt.  It's been over a week and haven't heard a thing.  So
tired of flaky contractors who have poor communication and customer service.  Two thumbs
down.

When the Tuesday storms hit in Mesa. Ray and the team at AZ Hydro Pro jumped into action mitigating the water damage quickly and efficiently! These guys know what they are doing and never tried to squeeze me for extra $$... something that is hard to find in this industry.

I will happily recommend this company for any of my friends going through water damage. But one word to the wise... get flood insurance :(

We put a claim  into  first american home warrantee for a filter issue. It was straight forward. Sun brights  service rep came out to inspect he unit. He said there was evidence that there was no de in the filter and I explained that we backwashed to remove pressure. He said that the insurance probably would  not approve.  He the looked at pop ups and said they were spongy, I told him they ere less than 6 weeks old. So rather than fix with low cost solution he was trying to up sale a $1250 cartridge system   I am sure he would have recommended the pop ups to be replaced as well. The insurance company sent out another company and the issue was resolved in our favor.  I would be very suspicious of anything sun bright said

Great experience! I am an out of state landlord and Thomas was working on a job in the neighborhood of my rental and knocked on the door because he noticed damage to the roof. Since I am out of state I was unaware of a storm that had hit in Scottsdale and apparently did some damage to the roof. He worked closely with my insurance company and property manager to make sure everything went smoothly. I was skeptical at first being out of state but he kept a great line of communication and handled everything. Once the job was done he sent me numerous pictures so I could see how everything looked from all angles. I would recommend them!

Attention Dave Talley;

Hello, as homeowners we just recently had our roof done by GXS Construction Co. As homeowners we want to say Thanks to The Foreman and His Crew For A Fantastic Job. We Couldn't Have Had A Better Company. They Were Very Prompt and Very Clean With The Way They Took Care of Our Roof.
We Are Very Pleased With The Job These Guys Did. Would Highly Recommend Them To Everyone.
Thanks to you Dave Talley For An Outstanding Crew.
Thanks to you Frank Gross For A Great Job You Did As Well. Please Pass All The Good News To All The Staff and Crew For A FANTASTIC JOB
Sincerely,
Victoria & George McGavin

Before you sign anything with this company, be sure to get an itemized estimate and read ALL the fine print.

I am thankful and amazed, and happy that the end of this repair is in sight and I can put my house back together.

AZ Fire and Water Restoration, I know your company is busy with a lot of jobs, and you wished you were finally going to be done at my place, but...then I experienced TWO flooding incidents, seriously less than 30 days apart.

From the beginning: there were several subcontractors in my house those first few days. Vincent/Victor..from the environmental company, sorry I can't remember your name, I was so sick with the flu, but you explained everything that was going to happen, who everyone was...it started to make sense and wasn't nerve wracking. Alex was professional, courteous, and very knowledgeable about what needed to be done to dry out my house. I appreciate that he took the time to explain what needed to be done. I had SO Many questions.

Brad had to work with me on the asbestos in the walls mortar and drywall paint in the two rooms. What a nightmare that was!! All this time living here, not knowing I was living along a pollutant. Brad was cool, he helped to cushion the expense that goes along with that environmental abatement, he was so patient while I got frustrated with...everything!!! Just dealing with living at a hotel... Out of a suitcase while the house was being renovated.

Bob Miller! Another One of the good guys, I found him to be fair and kind.  Bob should have been on the project from day one, but he is on the repair side, not the removal side, so when he took charge of the project, it got extra attention, while I was home sick with the flu. The teams worked hard, and I never heard a thing...they worked long hours and full days to put my house back together.

And when the house frickin flooded the 2nd time,  because of an unknown broken pipe, BOB stepped in to help me with my homeowner's insurance company so I didn't have to file another claim. I kind of feel like BOB had my best interests in making things right!

Thanks to Hector and Richard, the two rooms look amazing. The walls are smooth and seamless. You can't tell there was ever even a repair. And the paint job is fantastic.

Mark with Zippity Split Plumbing, thanks for fixing the drain issues.

I hope there isn't a next time, but I appreciate all the work that was completed professionally in putting my house back together.

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