Best Damage Restorations in Phoenix, AZ

Western skies did a fantastic job on replacing our water heater and repairing the pedestal which the water heater sits on that had extensive water damage. They came out within a few hours of calling and gave me a quote. Great pricing! A+ for customer service as well. Joanne was always prompt at getting back to me and answering any questions. The job was done in a day so we didn't have to go without hot water. Highly recommend!!!

I just want to say I used Lotus restoration services for my repair and they were awesome! Bobby the repairman is a professional craftsman and his years of experience show in the product he provides! I will attach the before and after pictures..... you can't tell the difference at all.  FYI this is not Bobby in the picture but this guy was really cool too.  No this is not a paid advertisement. I was a first time customer and this is the real deal. Thx

I found myself in the most impossible, stressful situation and needed help badly and fast. Contacted Bryan Swallow and from the first minute we spoke- I knew I was in good hands. I didn't realize how good until my project took many different  turns (because it was an out of the ordinary voc situation. I guess all of those are out of the ordinary but this one- for the books)!

Bryan always, always answers his phone and is polite, courteous and beyond helpful. Nothing is too big of an ask. He is a wealth of information for anything disaster related. Plus, if he doesn't do it- he has a roledex of equally fantastic contacts that can. Trustworthy, prompt and careful. Detail oriented!
He was the only one that said he could and would help me - and he did. Above and beyond. Highly recommend. And he is a very nice person. Thank you.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

I can't say enough about the professionalism and great customer service this company exhibited. They were recommended by our insurance company after an upstairs bathroom flooded and caused weak walls and mold. Every part of the team-Paul, Corbin, Alex, Nathan and Sandy-were exceptional. My elderly mother lives in the condo and they went out of their way to make her bathroom safe and accessible during and after the work. . Highly recommended!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Called a guy name Ken to do some demo and repair work for me.  He told me someone would
be contacting me to schedule an appt.  It's been over a week and haven't heard a thing.  So
tired of flaky contractors who have poor communication and customer service.  Two thumbs
down.

Ray was recommended to us by our interior designer who was new to the area. We decided to go with him because of the professional rapport with our designer, he gave the most detailed estimate of the contenders (which isn't saying much), and because he fell in the middle of the price range for our higher end home remodel.

The pro is that the job was completed, albeit 3 months after the promised completion date. The cons unfortunately outweigh the pro.  I do not feel like they are accustomed to higher end home remodels. And I would not recommend them for that purpose.

Ray subcontracted the job to another general contractor and was not very involved in the job so there was a definite breakdown in communication between us, him, the designer, and the work crew. He didn't listen to our plans and we were constantly stressed with ironing out problems that should not have come up, or that he should have dealt with directly. Most of the time it felt as if I was doing the GC job and just paying him in name only. The workmanship was sloppy and unfinished. We had to constantly tell them to finish what they started, fill obvious holes, fix shoddy tile work, etc.It was a headache that became more and more expensive as each supplemental work order was added just to finish the work.

Ultimately after a disaster their work would be an improvement, but for a home remodel working with them was a disaster in and of itself.

My home warranty sent Sunbright pool service to fix my pool pump. I knew I was in good hands when they called shortly after I put the claim in and scheduled the visit for the next morning. They were very professional, arrived on time and most importantly fix my pump. A+ service!!!

Mission restoration was prompt and reliable. They came on site and identified the source of the leaking. It was hard to find someone during the holiday season. I'd highly recommend them for the service.

This provider was hired to repair water damage. This took several months. They were supposed to keep the property secure and locked during the time they were working on it since it was unoccupied.  They were negligent in leaving the garage door open over night resulting in art work being stolen. The police were involved. They refused to pay for this loss and refused to give me their insurance information. Legal action is pending.

Before you sign anything with this company, be sure to get an itemized estimate and read ALL the fine print.

Frank and his partner came to give an estimate for some leak damage. Frank was training a newer hire and he sounded like a good teacher and was explaining things to him well. They were both very nice and helpful. Frank answered any question I had and made sure to thoroughly explain the process. The estimate was lower than I anticipated. Although they haven't opened up the wall yet or got started on actual work, the process has been excellent so far.

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