Best Damage Restorations in Phoenix, AZ

I picked this company due to the other reviews and I am so disappointed. The first guy came to do our downstairs bathroom walls and they look...decent. But he was so messy and he tracked something red all over our floors that I had to scrub off our floors when he was done. Then they told us it would be a few weeks to have our floors done in the upstairs bathroom...the next week they randomly showed up at 7am to do the floor (no one had called to book an appointment or anything) and we had to unexpectedly take days off from work and it was even more annoying that they told us it would take 2 days and it took 4. No one from management ever called to apologize or anything. The floors are finally done and they left our bathroom disgusting. I don't expect the bathroom or anything to be perfectly clean but it took me an hour just to clean their handprints and random pieces of grout off of our walls and cabinets and shower. They nicked the corners of our our walls leaving marks and missing paint and they DESTROYED the paint all above our baseboards and now we are going to have to pay to have our walls repainted. And now it's been 3 weeks since they did the work and the grout is already breaking and coming out from between the tile. I pick up pieces of grout almost every day. I'm pretty sure they didn't do a sealant or anything. Again we are going to have to pay more money to have the work redone. They also left a piece of broken tile or something under the carpet leading into the bathroom so now we step on a hard shard of tile every time we enter our bathroom. No one ever called to make sure the work was done right or that everything was okay with the work...but best believe they were really quick to call me to collect money. And even when I explained I was waiting on my insurance company to pay them...they were again pretty quick to threaten to send me to collections. I know times are weird and they continued to tell me how busy they are...but it's not an excuse for sloppy work and bad customer service. We paid thousands of dollars for our bathrooms to look worse than how they started 3 months ago.

At a loss for who to call on a Thursday night when we discover a water leak coming from the attic wet walls and carpet.  I can't thank Matt enough for coming out so quickly starting the process of getting everything dried out!!! Matt was very thorough with his inspection and making sure everything dried completely when he came back to pick up the equipment. I appreciate the professionalism and positive attitude along with the very clean job he did, no sign of the fact he cut out walls and ceiling, a very neat demo.  Thank you Lotus and Matt!!!

Really a superb organization that came out to make a bid, then delivered as promised on the bid, and was also very timely in remediating my condo's mold problems. AZ Environmental is really a top notch firm.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

I received fantastic service from ServiceMaster by Desert Dry. Kevin and Kevin were my technicians and they were so great. Great communication and patient with describing the work to be done. They accommodated my all of my requests and I feel confident that my house is completely dry and I'm no longer worried about mold. Recommend them 100%.

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

We have worked with Ken and Marymargaret on many projects. They are both very honest and hardworking and easy to work with and for.
We look forward to working with them on other projects as they arise and give them a high thumbs up for others who seek their services!
Thank you
Phillip Boldt

When the Tuesday storms hit in Mesa. Ray and the team at AZ Hydro Pro jumped into action mitigating the water damage quickly and efficiently! These guys know what they are doing and never tried to squeeze me for extra $$... something that is hard to find in this industry.

I will happily recommend this company for any of my friends going through water damage. But one word to the wise... get flood insurance :(

We put a claim  into  first american home warrantee for a filter issue. It was straight forward. Sun brights  service rep came out to inspect he unit. He said there was evidence that there was no de in the filter and I explained that we backwashed to remove pressure. He said that the insurance probably would  not approve.  He the looked at pop ups and said they were spongy, I told him they ere less than 6 weeks old. So rather than fix with low cost solution he was trying to up sale a $1250 cartridge system   I am sure he would have recommended the pop ups to be replaced as well. The insurance company sent out another company and the issue was resolved in our favor.  I would be very suspicious of anything sun bright said

Adam Mills and all the crew from Mission Restoration did an excellent job re-roofing the Little Daisy Motel's three buildings from the beginning, working with my insurance company to removing all the shingles and replacing all the damaged vents and everything in between to the end, cleaning up all the roofing nails and debris, to all the paperwork involved. Everything went smoothly through the whole process. Thank you Adam and Mission Restoration!

Frank and his team did an amazing job when we had a leak behind our shower.  Everything from helping us deal with our homeowners insurer to making sure the job was perfect.  Thanks guys!

THESE GUYS ARE A SCAM THAT SEND CONVICTED FELONS TO YOUR HOME.

I hired Water Fighters to handle my mold problem.  They told me that they would remove everything until the air quality test came back as livable.  Well the rest came back as unlivable and they did everything correct and the air quality tester messed up.  They then said, they can come back and renegotiate the price after I already paid them $2500!  

Up to this point I was dealing with their Project Manager Brandon Beckett.  I then, went to their owner Cesar Ontiveros and explained the situation.  He told me he would look into it and get back to me.  He has since ignored all my communications.

I did some research and found put their project manager they sent me, is a convicted felon for drugs, grand theft, and leaving the scene of a hit and run that resulted in a death.  See below for the link to his record and yes that mug shot is 100% him.

Bottom line, unless you want to throw away money, pick someone else.

bailbondshq.com/arizona/…

Terrible contractor who will not complete the job.  I waited for two months for repairs to a patio, roof and fence damaged in a storm. The scheduling was performed by constant lying, i.e. The paperwork must have gone to a junk email account.   I must have talked to them a dozen times but they still wouldn't start the work.

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