Best Damage Restorations in Phoenix, AZ

They were scheduled to show up on a certain day for shower remodel, I took the first 3 days off, so I could be there, not only did they not show, they did nothing to make up for the lost income!  They showed up the following week, so I had to ask my dad to go hang out at my house.  They did admit fault, and claim they didn't charge me for extra work, but I didn't see any extra effort.   And no masks were worn.

I cannot speak more highly of my experience with Lotus! Tanner from Lotus came out to check to see if there was mold behind my wall due to water damage. Tanner did a thorough inspection and after inspection told me that there was no mold so I asked what I owe him for the inspection and he said nothing. He wouldn't even accept a tip. I don't know any service provider to ever do an inspection for free so I was blown away to hear that I didn't owe anything. It speaks to the honesty and integrity of the leadership and staff. I would highly highly recommend Lotus to anyone and everyone. I will call no other company for my mold and restoration needs. Thanks for taking great care of me Lotus team!

I found myself in the most impossible, stressful situation and needed help badly and fast. Contacted Bryan Swallow and from the first minute we spoke- I knew I was in good hands. I didn't realize how good until my project took many different  turns (because it was an out of the ordinary voc situation. I guess all of those are out of the ordinary but this one- for the books)!

Bryan always, always answers his phone and is polite, courteous and beyond helpful. Nothing is too big of an ask. He is a wealth of information for anything disaster related. Plus, if he doesn't do it- he has a roledex of equally fantastic contacts that can. Trustworthy, prompt and careful. Detail oriented!
He was the only one that said he could and would help me - and he did. Above and beyond. Highly recommend. And he is a very nice person. Thank you.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

I received fantastic service from ServiceMaster by Desert Dry. Kevin and Kevin were my technicians and they were so great. Great communication and patient with describing the work to be done. They accommodated my all of my requests and I feel confident that my house is completely dry and I'm no longer worried about mold. Recommend them 100%.

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Ken came to our house and fixed multiple issues as the house is a rental and we just moved in.  He was kind, helpful, and he got everything done with quality work.  We will definitely be using them again and will most definitely be using them again.

Holy Carpet Cleaner Batman!!! Tim and Ray Odom With AZ Hydro Pro came and save our carpet (again)! Chris Tousley was absolutely getting new carpet this week as it is terribly embarrassing to have this in our home. LOOK what happened. Tim also said we have really good carpet and it will last another 5-6 years with their care. Go for it! I dare you to save me a few thousand dollars. -- feeling wonderful.    Go see my before and after photos on Facebook: facebook.com/azhydropro  PROOF!

We have had Sun Bright Pool service come out on several occasions to repair our pool equipment, through our Home Warranty company. They are terrific, to say the least.  They are professional, knowledgeable, neat and clean, and all very personable.  They provide excellent service and provide us with detail on what is needed or has been done each time.  This past week Jerry came out and serviced the pool pump.  He called me when he was done, explained what he did and wanted to verify that there were no other problems we wanted him to check.  A great guy!!  Just like the others that have been sent out!

Thank You Sun Bright!!  You have my vote of excellence!!!

Had our large roof replaced last month (Jan. 2023) by Mission.
They did an excellent job!!  David Slack and his team went above
and beyond to address our concerns and manage the project to its completion.  They removed all debris and cleaned up everything immaculately. If you want your concrete or tile roof replaced quickly and efficiently then Mission is the company you should choose!!  Our roof
looks fantastic!

GXS construction is the best company in Phoenix. Onwer and emplyees at GXS are very professional. Estimator showed up on time. Report send out on time. Estimate  Report is very clear describe the damage, root cause, include draw and dimension. Insurance company willing to pay for  the damage when adjuster see the estimate from GXS construction.
Highly recommend.

I hired these guys to do dry out and drywall replacement for an air handler leak. They said they could not give me a complete estimate until they dried and tore out the drywall.  That was nearly two weeks ago.  They still haven't provided an estimate.  Their project manager, Brandon, is just plain rude when he answers the phone and constantly asks how I got his number (it was given to me by the company he works for!).  It's time to call in someone else to finish this job. Don't hire these guys.

I am thankful and amazed, and happy that the end of this repair is in sight and I can put my house back together.

AZ Fire and Water Restoration, I know your company is busy with a lot of jobs, and you wished you were finally going to be done at my place, but...then I experienced TWO flooding incidents, seriously less than 30 days apart.

From the beginning: there were several subcontractors in my house those first few days. Vincent/Victor..from the environmental company, sorry I can't remember your name, I was so sick with the flu, but you explained everything that was going to happen, who everyone was...it started to make sense and wasn't nerve wracking. Alex was professional, courteous, and very knowledgeable about what needed to be done to dry out my house. I appreciate that he took the time to explain what needed to be done. I had SO Many questions.

Brad had to work with me on the asbestos in the walls mortar and drywall paint in the two rooms. What a nightmare that was!! All this time living here, not knowing I was living along a pollutant. Brad was cool, he helped to cushion the expense that goes along with that environmental abatement, he was so patient while I got frustrated with...everything!!! Just dealing with living at a hotel... Out of a suitcase while the house was being renovated.

Bob Miller! Another One of the good guys, I found him to be fair and kind.  Bob should have been on the project from day one, but he is on the repair side, not the removal side, so when he took charge of the project, it got extra attention, while I was home sick with the flu. The teams worked hard, and I never heard a thing...they worked long hours and full days to put my house back together.

And when the house frickin flooded the 2nd time,  because of an unknown broken pipe, BOB stepped in to help me with my homeowner's insurance company so I didn't have to file another claim. I kind of feel like BOB had my best interests in making things right!

Thanks to Hector and Richard, the two rooms look amazing. The walls are smooth and seamless. You can't tell there was ever even a repair. And the paint job is fantastic.

Mark with Zippity Split Plumbing, thanks for fixing the drain issues.

I hope there isn't a next time, but I appreciate all the work that was completed professionally in putting my house back together.

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