Best Damage Restorations in Phoenix, AZ

My experience with Western Skies has been nothing but lengthy and unprofessional. I am on the board of the HOA for a townhome association. We were working with Western Skies to gain a bid for work. After a phone conversation with Mike B. I was left expecting a revised bid the following week. Three weeks later I gave Mike a call regarding our quote. He informed me that because in those three weeks he was out bid on a different project at a different community that is managed by our management company that he would be no longer willing to work with us. He felt his time had been wasted and would be out bid again. Sadly what Mike didn't realize is he wasted OUR time. In those three weeks the HOA was ready to approve the bid coming from Western Skies. We were ready to start work and we had narrowed on Western Skies and only Western Skies to do the work. This was extremely unprofessional and I will never waste MY time with Western Skies again. I hope that you do not make the same mistake that we have.

Contacted Jill for help in a flooded room. I didn't want to involve my insurance for fear that the rate would go up. Jill was clear, professional, prompt, and very friendly. She gave me a clear explanation of what needed to be done, the time frame it needed to be done in, and what it would cost me.  The work was done exactly the way she quoted me, and repaired better than new. Jill is the type of person I would highly recommend if you ever need anything. Thank you Jill for helping my family through this crisis!

As good as it gets if you are looking for honesty and integrity look no further. I have been working with AZ Environmental for over 5 years now.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

I can't say enough about the professionalism and great customer service this company exhibited. They were recommended by our insurance company after an upstairs bathroom flooded and caused weak walls and mold. Every part of the team-Paul, Corbin, Alex, Nathan and Sandy-were exceptional. My elderly mother lives in the condo and they went out of their way to make her bathroom safe and accessible during and after the work. . Highly recommended!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

We have worked with Ken and Marymargaret on many projects. They are both very honest and hardworking and easy to work with and for.
We look forward to working with them on other projects as they arise and give them a high thumbs up for others who seek their services!
Thank you
Phillip Boldt

Honesty and responsiveness are two important qualities when looking for a contractor and Hydropro is both of those. Jennifer is awesome to work with! She responded quickly to emails and was more than patient with us when we had to postpone our project. In the middle of our project we had a separate issue that occurred and Ray gave advice on what to look for, questions to ask and a price range of what to expect. Our project was seamless from start to finish!

We have had Sun Bright Pool service come out on several occasions to repair our pool equipment, through our Home Warranty company. They are terrific, to say the least.  They are professional, knowledgeable, neat and clean, and all very personable.  They provide excellent service and provide us with detail on what is needed or has been done each time.  This past week Jerry came out and serviced the pool pump.  He called me when he was done, explained what he did and wanted to verify that there were no other problems we wanted him to check.  A great guy!!  Just like the others that have been sent out!

Thank You Sun Bright!!  You have my vote of excellence!!!

I couldn't be more pleased with Prostruct Builders.  My roof was done in one day! From tear-off in the morning to finishing touches at night.

My roof was damaged in a wind storm and Zach handled everything with my insurance company.  He walked me through the entire process, explaining what was happening and what would come next.  In the end, everything turned out exactly as he said it would.  Not only is Zach very personable, he's reliable and let me know when he would be here.  I was never left wondering what was going on.

Zach even moved the start work date for me so that he could be on-site while they were working, per my request.

I would absolutely recommend this company and am grateful to have had such an easy experience.

This provider was hired to repair water damage. This took several months. They were supposed to keep the property secure and locked during the time they were working on it since it was unoccupied.  They were negligent in leaving the garage door open over night resulting in art work being stolen. The police were involved. They refused to pay for this loss and refused to give me their insurance information. Legal action is pending.

So we started with them, which we felt kinda pressured to start the whole tear down, since it was the bathroom that both me and my sister use. However it was a problem since my moms surgery was coming up. That was around 3 months ago now. It still hasn't been fixed, but not only that Water Fighters won't give us a quote on what the cost will be until they figure out how much USAA gives us. I find it unprofessional and very scary. We don't know if we're getting screwed and they seem to want to talk ALL the money, which is not what the money is all for. It's for getting back things we lost in the water damage also.

The MITIGATION IS $11,000! This whole company is complete bullshit and I CANNOT recommend not going to this company ENOUGH!
STAY FAR AWAY

I'm asking if anyone has had this problem before with this company.

I waited almost 2 years to review this company.
It was the most stressful aggravation I have ever experienced.
We had a significant flood in our kitchen which was a total loss along with damage in the garage from the water.
The clean up was fine, and when I was approached for them to do the restoration, I agreed. That was a horrible mistake.
They do not answer the phone when you call, having an outside service to leave messages, which were never returned.
Granted, it was during the time of Covid, but the workman ship was sloppy. They abandoned the job for a month, I was told their employees left since the company was so poorly run. They had a difficult time finding contractors. Most of which were subs.
They never cleaned up after leaving each day , all the trash from the kitchen was left on our polish marbel floors. My husband and I spent many days cleaning after them .
They damage our floors , dragging the appliances to the living room, with no protection.  They also left wood glue dripping on a piece furniture and damaging it completely. The garage was a heap of a mess with our new washer and dryer put there unprotected with construction material piled on top.
I could go on, but I'm sure whoever is reading this, gets an idea how irresponsible they were with a total lack of respect they had for the homeowners and their home.
I was able to finally able to settle with Lyle the owner in the end , apparently he had no clue what was going on or did not care.
It was a mess and had I read the reviews I would have not used them .
I do not recommend , in fact if your insurance agents recommend them , do not use.
I hope this helps someone looking to use them , RUN!

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