Best Damage Restorations in Phoenix, AZ

The owner of the company is great!  He has helped us a couple times in our house and we can sleep easy at night knowing the problem was resolved well.

Excellent service, prompt, polite and boy, do they know their stuff!

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

I don't leave many reviews but Rick Thompson is a very gifted and talented individual who repaired the walls and baseboards in our home that sustained significant water damage.

Called and explained the extent of damage to him and then sent him email photos. Rick got back to me in very timely fashion letting me know that the size and extent of work was within his capability. He stopped by and assessed everything discussing what needed to be done, the approach and the cost. He took his time matching everything as perfectly as possible and never was in a rush. Following completion of the job and painting the walls, the texture and look matched so perfectly that no one could tell the walls in our home were ever exposed to water and cut down. Everything looked like the original build.

He has over 25 years experience in the industry which is evident in the quality of his work. Also, very personable. I enjoyed talking to him about current events as much as watching him do his work of art in our home.

He is also a rosieonthehouse.com certified partner with great reviews (rosieonthehouse.com/part…) and BBB accredited.
In addition to drywall repair he also repairs stress cracks, patio ceilings and entertainment centers.

Highly recommended. Nothing to lose to contact Rick and discuss your project with him. If it's within his capability, it will be great work.

The guys at ECS will get the job done professionally for a fair price.

I was originally referred to them by my father who had used them in his home several times.

As a realtor, I have had them clean the carpets at several of my clients homes as a closing gift.

They've always had great customer service to match their great cleanings.

I will continue to use them and refer them to my friends, family, and clients.

This company is amazing. We had a sewer backup in a fourplex and all of my units were affected. Glenn and his crew showed up immediately and were extremely professional and very courteous to all of my renters. It's a very stressful time and they made it seamless. They work directly with the insurance company and help you wade through the unknown details of an insurance claim. Every time I called Glen answered his phone and kept everyone in the loop of exactly what was happening next. Thank you sunshine!

If you are considering buying a house that smells like smoke or had a fire, you need to call Saviour's Restoration LLC, owner Keith Meschke. I just sold a house with an owner who smoked in the house. In over 12 years in real estate, this was the worst smokey house I have ever been in. Keith worked miracles with his wall treatment, carpet removal, and ozone treatment.

I own an insurance agency and refer all my clients to Servpro who need fire/water restoration.  They have helped several clients determine if it was worth it to file a claim  If a claim had to be filed they work with all insurance companies and when it's a small job paid by the client they were still happy to take the job. All of my clients big or small have told me they received great service.

Zeke, great guy and does the most amazing work.  We have a dog and he made the carpets look better than new.  Highly recommended and at a reasonable price too!  Give him a call.

Had a water heater leak and HD was referred to me by the plumbing company. They seemed nice enough and do take care of your insurance billing but the quote was ridiculous. Billed insurance to paint my entire garage and kitchen which was completely unnecessary. There were also other very sketchy charges. I get that they add in all of these because they know insurance will pay it but it's not right at all. What frustrated me the most is that when I called to ask about the charges and specifically that we did not want our entire kitchen painted they were extremely unprofessional. The woman I spoke with was demeaning and kept saying that they have to do all this work because they are insured and bonded and it's how the insurance will approve repairs. I called my insurance to ask and was told this company had no idea what they were talking about and purely trying to get more money for work they aren't even planning to do. I got another estimate from another licensed and bonded company which was 3500 cheaper than their quote. Win win for me and my insurance company.

If you end up with this Restoration company as I did (for some reason insurance companies love them)
Bring your patience. Get everything in writing. And be prepared to spend a lot of time making phone calls to find out where the H they've been.

In the end they tried to gaslight me blaming me for a damaged floor that they installed all because I picked out the floor from the home Depot website and asked them if this would work. They never told me what to look for, I picked out the floor because the color was right. I'm a senior citizen I'm not a contractor. The floor was crap but it's all my fault is what they told me.

The floor was damaged before I was able to move back in, how their installers or their contractor didn't see it is beyond me. Obviously they don't check their work. Was in contact with small claims court & the media, in the end they reimbursed me for their expenses on the floor which will help me cover about 75% of the price of a new floor and for the installers that I'm going to have to hire to rip up everything they did.

What should have taken 4 to 6 weeks took over 3 months.
I would share more stories but right now I'm trying to figure out how to get white paint off of my dark brown dining room table without damaging the finish.

Good luck

The fact that I HAVE to give them even 1 star turns my stomach. My home burned down May 16th, 2014. The fire was determined a total loss. Sunbrite was hired as our restoration company, and Keith came out to do an inventory of all the items in my house. For days the two of us combed through the entirety of my belongings. On the 2nd day of combing through everything, Keith noticed that I was piling up items and taking them to my mother's house next door, he asked me what I was doing, I told him that I was searching through the rubble for sentimental items I couldn't bare to leave behind. He told me to go gather those items I had stored at my mom's house for safe keeping, and bring them back, that he was going to restore these sentimental items the best he could. I cried tears of joy, I was jacked! More than excited, not only would I get back some of these special items, they would be in better condition then they were now, after the fire. How awesome right?! I gathered around 70 items (family heirlooms, paintings my great-grandfather painted 90 years ago, memories from mine and my child's chilhood, arial photos my grandfather took from his time serving at Pearl Harbor 1 day after the attack, antique dolls my grandmother had from her childhood, and many more items that I can't bare to list because it is making me physically ill and emotional writing about it) for Keith to take away and restore the best he could. The construction took an entire year, during that year, Sunbrite stored the salvaged/restored items in their facility. May 16th, 2015. The move back date was finally upon us, the boxes started to arrive from Sunbrite, and the team diligently started unpacking. I was there when they opened EVERY box, anticipating and excited that the next box would be a box with some of these sentimental items. Once I could see that there were very few boxes left to open, I started to panic. I knew the last 4 boxes weren't big enough to hold some of the sentimental items I had put aside that Keith said they would fix. I called Keith right away, he informed me that all boxes had been delivered. Yet, not one box contained a SINGLE sentimental item I had piled up or taken over to my moms house for safe keeping. The next day, I received a text ( a TEXT MESSAGE!?!?!) from Keith stating that EVERY item he took to restore for me from that pile and from my mom's house had accidentally been thrown away.  (I have these messages as proof, please contact me if you would like to see these). Sickening to say the least. Still makes me cry, if I would have just left them over at my mom's, I'd still have them now :(

If that isn't enough to turn you away from hiring this company, let me tell you what I'm STILL dealing with today, almost 3 1/2 years later. I had a vintage crystal chandelier my mother passed down to me, that she purchased many years ago for almost $4k. It was completely in tact, in perfect condition, the only damage was smoke damage, it needed a simple clean. They initially crated it up for traveling and storage before restoring and cleaning. It was returned to me in a box, completely broken (again I have pictures after the fire of it in perfect condition, and of it completely broken in the box after they delivered it to me, contact me for proof if you'd like). I called Keith and told him that I wasn't going to accept the chandiler in this condition. They came to pick it up, and Keith let me know that they would pay out of pocket to restore the chandiler they broke. It took almost a year to repair, only because they had to order pieces from Europe that were very rare. After the chandiler was repaired we went to approve it, it was beautiful! It wasn't quite the same chandiler, but it was an acceptable replacement. Sunbrite took it upon themselves to deliver the finished product to me. Ring ring, I get a telephone call from Sunbrite letting me know that during the delivery, there was an accident, the van carrying my 2 year long, newly restored chandiler was rear ended, thus breaking the chandiler, yet again. Little did Sunbrite know, that we were in regular communication with the gentelman repairing the chandiler, who let us know that there was actually no accident, Kevin had told him that he slammed on the breaks and the chandiler hit the crate with such force causing the chandiler to break, yet AGAIN. Here we are almost a year and a half later,  I get a call from the repair man asking me to come approve the newly fixed chandiler. I went to approve it, instead I'm disgusted, deflated. They had already ordered the correct pieces the 1st time they fixed it, which were already rare and hard to find. Seeing as though the original pieces were no longer available (they already bought all the available pieces for the 1st repair) he had to go with the next best, which was terrible. It was no longer my chandiler. It wasn't my taste and honestly atrocious. Not enough room to finish, just don't hire them.

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