Best Damage Restorations in Phoenix, AZ

They came out and found our leak. Three weeks later somebody came out and repaired it. Beau was great at the repair. You can not even see where he broke up the decking. I would definitely recommend them.

Outstanding!

The details: 1700 square-foot house flooded. Estimated duration of water pipe burst: 12 to 24 hours.

When I received the call as a homeowner that my house was flooded I was in a state of shock. My friend recommended Servpro of Paradise Valley and I immediately called them to see if they could help. It was a Friday evening and they were prompt to answer and work the problem. I was two hours away from the house and asked that Servpro initiate the water mitigation team as I drive drove back to meet them at my house. With the help of a friend they were able to start the water cleanup process without me being there and by the time I got there 80% of the water had already been removed.

Throughout the whole water mitigation process the Servpro team was professional, kind, patient, and respectful. I enjoyed working with all parts of the organization including management, administration, and field agents.

If any of my friends were to ask me if I have a water mitigation team I will always recommend Servpro of Paradise Valley.

Thanks so much!

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Excellent service! Ron was professional, prompt, answered emails and texts in a timely manner, and was VERY thorough! He took his time cleaning a couch that was previously owned by a pet(s) owner. I am not a pet owner so I do believe I might have been having an allergic reaction to the couch..even though I had it covered. He probably saved my life! Ha! Not to mention the couch probably hadn't been cleaned...ever. Gross, yeah, I know! I would highly recommend Clean Theory and will have Ron back to clean my kitchen tile as soon as home improvements are complete.

Friendly and efficient but way too much water left behind not only on carpet but floors as well. 90 degrees and breezy here today and after 5 hours carpet is still wet in spots.  $75 minimum charge.

Ed and his team did an amazing job with removing the overgrown branches of my neighbors tree over my pool as well as grind the stump of an 80 ft pine tree we had removed.  He also removed a branch from the neighbors tree that was hanging over my flat roof garage.  As his team was working, multiple neighbors came out and hired them to do work on there trees as well.  I couldn't be more pleased and will use them in the future and recommend them highly!

An absolutely amazing company! I Called and talked with Alicia last week with some questions regarding mold. She answered all of them as well as educated me on signs of molding. Some of the best customer service I've seen in awhile. I will be reccomending this company to all of my family and friends.

In May a pipe in our wall burst and created damage. Slate restoration was contacted to repair damage in both my neighbors and my home. I'm writing this review in August and my home is still not done. The damage was isolated to One wall in the bedroom and master bath. Today,  I sent four text messages to Slate to state that the conclusion of our work must occur by Friday. The texts have remained unanswered. Job desertion.!!! Paint spatter,plaster texture overspray was on everything, Light fixtures, plumbing fixtures, even on the underside of the countertop. No prepping of space prior to demo or reconstruction. When the air conditioner comes on dust is visible coming from the vents. Switch plates and sockets were covered with plaster. Paint at the top of the wall does not match the repainting because they didn't cover it. I have a new renter coming on Saturday. I am forced to pay someone else to come in and clean up and finish detailing the home. I've taken photos of white can be easily seen by a camera. However, texturing of the repaired wall is poor. Plaster debris was scattered throughout our gravel courtyard. Garage has been left with tile used for repairs out along with some laminate that was used for the cabinetry. Just very sloppy and inconsiderate. Dust is on everything in the house. Do not use this company. Had Slate bothered to return my communication I would have shared all of these details in privacy to them. Since they have chosen not to follow up, I am sharing these issues with you-potential consumers. Beware, research who you choose for your home repairs. This business is not professional. If I could have given them zero stars I would have. Furniture and pictures of all been left in the bedroom with a tarp covering them floor is filthy. I've used many remodelers and have never had anyone walk away and leave such a mess

I mistakingly rated this company instead of the correct one. They were very nice to me and i truly felt bad about the error.  Just in their attitude i would definitely recommend them

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very impressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!

We needed some damaged roof tiles replaced, and Stan did a great job. Just from a picture, he noticed two other tiles that were damaged which I hadn't even noticed before then. Keen eye for detail, which I really liked. Very reasonable, thoughtful, and patient with all my questions.

Robert did an amazing job getting my walls dried out. Once we got that done it became apparent that there was a leak in the wall I had a plumber come out an fix it. Robert came back and made sure everything got dried out again! He was always prompt and did what he said he would do. I highly recommend them if you have water damage.

On another note their carpet cleaning and repair gets an A+ as well. I had a stubborn stain they got out and a need to stretch the carpet. All done to perfection and everything was back looking like new.

Amazing. My neighbor's home was broken into... the intruder broke a window, but this company came in & changed locks & boarded the window that was broken. Really wonderful people. They truly put their customers first. I highly recommend. THANK YOU KOWALSKI CONSTRUCTION for helping my neighbor.

I had a pipe under my sink leaking that had caused mold to start, I called Drylux they came out gave me a fair estimate and even though it was after hours they still got the equipment out to my home to mediate the mold. Everyone there is very dedicated to providing exceptional customer service which is hard to find today. I highly recommend this company.

It's been well over a year ago since we used this service.  They, after many calls and arranging times for them to finish what they started, have not followed through. The last guy who came did a sloppy job. He said he'd fix it, but hasn't answered my calls! They were paid for the job!!! Don't use or trust them.

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