Best Damage Restorations in Phoenix, AZ

I had complained on Yelp about Servpro leaving my sister high and dry as far as completing the job, but after a couple of phone calls, Servpro stood behind their word and put everything back in its place.
I also thought they went overboard on the repairs and the wet vacs, but after talking to the insurance adjuster, I was told Servpro will go above and beyond to replace items that could be remotely damaged.
Some companies try to stick it to the insurance companies, but Servpro is not one of them, so I jumped ahead of myself.

I would use Servpro-Phoenix again without hesitation.
Good job guys,

Thank you so much for helping my grandmother out with her hot water heater leaking into her house. She was so worried and called me in tears when this happened. Her house was a mess and had water damage in the garage and in other parts of the house. I called this company, Frank and Van were so helpful. My grandmother did not have the money to pay for her insurance deductible. So they paid her deductible for her and handled everything to start the insurance claim. I typically have do everything for my grandmother, but not this time. Thanks guy for taking care of this for me!

Hi! hope you read my review first before calling other companies in fixing your water damage issues and leakages. Let me give you a summary of what you will be your experience:

1. Nesur consults you, works around your time
2. The most budget friendly youll ever get
3. His advice, take them. He his way around stuff.
4. Cleanliness is top notch.
5. Covid19 friendly. All has masks.
6. Did I say budget friendly?

Here is my full review:

In the midst of this pandemic, we suffered leakage in our bathroom twice. And twice, restore master was there to do their job. I cannot tell you how much the owner has helped us. First, he went with my schedule. I am a frontliner and I sleep in the day, they accommodated that. Secondly, we the guys that work for him were so neat that they cleaned after themselves. More importantly, Nasur put up with my questioning and inquiries throughout the process. For someone who deals with patients and family members that ask a lot of question, I knew Nasur did a great job in answering mine. Their pricing is very competitive and he works around your budget. I also appreciate that he comes to your house himself to assess the issue first then let his employees do the job later. This shows his dedication and committed with his own company. Furthermore, his advice in regards to other stuff such as what other companies to use as carpenters, plumbers, and other utility guys is invaluable!

Not to mention, I searched for two days before setting with Nesur. Other guy wanted to rip off my entire wall for a small spot of leakage. Nesur thought that was obviously adding more bills for them. Another wanted to rip off my insurance. Nesur also knew that was a rip off. I tell you, this guy knows all the tricks that others bestow to consumers who are in dire stress. That is why I trust him, that is why I choose their company.

Here is my advice, is you need restoration and any kind of water damage call him! Tell him that this review has made you connect to him! I would put my google reviewer reputation in line with this review. I stand firm that they are the best on what they do.

Final thoughts, do not hesitate on calling them for any problem. Ask for Nesur, he usually answers his phone call. Leave a voicemail. Call him first before you even think about calling the other guys. I just saved you headaches and ALOT of money by recommending this guys!

P.S. I fairly make reviews now because of time constraints and ofcourse since its saturated now, but I want to make sure they get the rating they deserve. So here a review from a former four year elite.

Stay safe.

This company has taken excellent care of my home and our rental properties. The dogs who lived with our last tenants ruined the carpet. Urine everywhere and even a few spots where they had clearly dug or chewed holes in the carpet. Dave came over with a blacklight and urine treated the entire house at night. His crew was then there for several hours the next day. The carpet looked and smelled new again. Thanks.

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

Sharon Godwin is remarkably professional and an absolute pleasure to work with. As an Indoor Air Quality duct cleaning company we have worked with her for years and had nothing but the best of experiences.

Jesse and team did a great job on adding drywall and double doors to our den.  He was timely with the quote and finished when he said he would.  We'll be hiring Turnkey again for future remodel projects!

Had some needs for quick drywall repairs. Was worried about them matching existing texture, but the crew did a fantastic job. Once painted, can't even tell there was a 2' hole in my ceiling.

I also had them do some tile work on our custom built entertainment center and it turned out incredible. 100% recommend.

This is the best company by far!! They are super responsive and timely. I had damage to my house due to a storm that come through the valley and they were able to help me get it fixed in no time! Thanks to you guys! I highly recommend this company.

My attic caught on fire because of my neighbors House catching on fire and spreading to mine. I personally did not call the company the fire department did I wish I would've gotten a heads up on what I was going to get charged for there crevices. To board up my bathroom window and get what looks like a $10 dollar Padlock placed on my front door and my back gate bolted they charged me $800+ which i could have done myself. Another thing if you tell them you dont have insurance they will not respond to you or try to offer you services. I tried calling them two get an estimate on how much my home repairs would cost and they never called me back with a response.  Seems like a greedy company to me.

My home had water damage June 5 and my insurance company sent Summit Restoration out to take care of us.  Over a week's time 5 cabinets were pulled out and several walls were cut up to 2 feet from the ground.  We are in October now and I just don't see an end.  They are trying to fit pieces of old cabinets onto the new and placing my old granite countertops back onto the rebuilt cabinets.  It's not fitting.  The repair of the walls have been done twice now.  Trim done twice also.  The materials used the first time were different and didn't fit but the company used it anyway.  On exterior walls they did not put insulation into the wall.  clean out was covered by drywall and cable boxes were covered also.  The cable box being covered was the only reason I was able to get them to open the wall back up to show them that what I suspected about no insulation being put into the walls was true.  I have so much more to say but don't want to waste anymore time.  However, I did look at the reviews when we decided to allow Summit Restoration to repair the damage and they were relatively good.  I want you to consider another business. Any other business has to be better.  I just have to believe that there can't be worse than Summit Restoration.

We have used Resolution Fire & Flood a few times.  We had a small flood due to a leaky R/O pipe in my ceiling and a 2nd time recently when our roof leaked causing water to come in through the ceiling all over my brand new bar cabinets.  Both times RF&F arrived quickly, were very efficient in cleaning up the mess and quickly finding what the causes of the water damage was.
We have also used them to do demo work for a house remodeling job we did.  Again, they got the work done quick and were super clean at the end of the day.  Always came back when they said they would and have very fair prices.
Chris, the owner is amazing and very trustworthy.  We had to have some of the work done when we were not home and we trusted the entire crew without a doubt.
Nobody wants a fire or flood but if you do it's good to know there is a great company out there to take care you all your needs.

I had a flood at my house and was referred to Enviro-Clean from a friend. They were at my house within the hour and were so helpful with explaining the whole process to me of what needed to be done to my home and explained the insurance situation to me also. Once the work was completed I never had to worry about a bill. My insurance sent the payment directly to them and it was such a smooth process. I highly recommend this company!

Our upstairs bathroom flooded. We called Go To Services hoping to get things taken care of. The service was OK.  However, the business end was horrible! One of the dehumidifiers was broken.  I did have it replaced.  But the customer service was awful! I literally had to call the office several times to get a bill! I never received a quote fo reconstruction services at all. Nobody seemed to know which end was up! Very expensive for what little work was done.  I would never recommended them!

Our lower floor flooded, and we had a huge mess on our hands. One of my contractor friends recommended Darrin to help us with the flood. I am so glad we called him.

His team came right over started working. They removed all of the wet flooring and wet walls. They have special tools to check for moisture and only take out the stuff that has to be removed.  

The process did not take long, and they put in fans and other equipment to dry out the areas. Darrin and his team kept us in the loop as to what was happening next, and when it was happening.

I highly recommend Darrin and his team!

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

A-Z Prestigious Plumbing was sent out to replace a gas water heater in a ventilated outdoor closet. The plumber insisted that we needed to bring the area up to code - code for an indoor water heater. The additional cost would have been $1063 ($250 18 pedal stool, $195 drip pan & drain, $120 T&P Relief Valve,$125 Ball Valve, $160 Plume Mod, $90 Gas Drip Line,$68 Supply Lines, $55 Disposal). The excess charges that A-Z Prestigious Plumbing quoted were more than the total bids we received from two other licensed plumbing contractors in the area. It appears that A-Z Prestigious Plumbing uses warranty work to defraud naive customers. I have no qualms with paying to bringing something up to code when it is needed, but this had nothing to do with code; it was pure dishonesty.

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