Best Damage Restorations in Phoenix, AZ

Servpro of Phoenix was very responsive and very helpful with cleaning up the water damage that occurred in my home. Tony Baird was very helpful with explaining the whole process and made me feel very at ease with the whole process.

They did a fantastic job and I'm grateful for their honesty and hard work on our home.

Ugggh...hot water heater burst flooding several rooms.  I figured no worries, will get the water heater replaced, dry vac the water and pick up some fans at Home Depot to dry everything.  WRONG!!!!

A friend convinced me to contact this company to at least check it out so I called and am soooo grateful I did.  The nicest most helpful man named Nasur came out same day. He used equipment that could see and detect water/ mold behind the walls (would never have believed it unless I saw it myself) to make sure all was dry and prevent the dreadful MOLD from forming.

The health and safety of my pets and family are #1 and I'm thankful I realized water cleanup needs to be done professionally. THANK YOU RestoreMaster!!!

This company has taken excellent care of my home and our rental properties. The dogs who lived with our last tenants ruined the carpet. Urine everywhere and even a few spots where they had clearly dug or chewed holes in the carpet. Dave came over with a blacklight and urine treated the entire house at night. His crew was then there for several hours the next day. The carpet looked and smelled new again. Thanks.

Great service the reps explained the process in away I could understand and have kept myself and insurance up to date daily. They have always been to my house on time  when they said they would be here. I would recommend Patterson to everyone.

Sharon Godwin is remarkably professional and an absolute pleasure to work with. As an Indoor Air Quality duct cleaning company we have worked with her for years and had nothing but the best of experiences.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

I thought of my water leak as a real nightmare, until I found Andy and his crew! They repaired, and restored my home back, if not better than before my damage. His crew arrived on time, job was completed on time, and the clean up was amazing. For a honest contractor , and quality work...this is your company!

Such a nightmare.  First off he was the most irresponsible, unreliable, hot head I have ever met.  He said he would be here on the job and was never here. Made appointments he didn't keep and if he did he would show up late. He never came to check on the job and because of that his crew left our roof open when merging our addition and didn't cover it knowing we were going to have horrible rain. This is XMas Eve and my sons entire ceiling collapsed.  He is trying to bully us to continue to use him.  He has made one bad decision after another.  You should pray you never have to work with someone like Jim Rana. Call me for all the other horrible things that happened.

After a long day our family was relaxing, getting ready for bed and my son was about to take a shower. He let us know that the water randomly shit off after he turned it on which definitely shouldn't be happening so my husband went to check another faucet and then put to the water heater in the garage. Real quick it was evident that a pipe or something burst and water was coming out of the wall near the water heater....seconds after that more water gushing through my pantry (other side of my water heater wall) . The water quickly made it past part of my kitchen near my dining area. We were able to shut everything off very quick, but not without obvious damage already. We had to use every towel we owned, but were able to get the water we could see cleaned up. I called and started a claim with my homeowners insurance. We were recommended Pristine Restoration as well as a few others, but we were so impressed with the service and quick response by Pristine that we knew we made the right call. Every one we came in contact with from start to finish was amazing. Sometimes even staying late to make sure they found all the water damaged areas. They cleaned up every mess they made and tried to make the noise of the vans as un annoying as possible. (Still sucked, but bearable.) The communication between Pristine, insurance and I was great and I never felt out of the loop or frustrated. Our home looks like nothing ever happened and I'm grateful for that.

I would give zero stars if I could. Very slow to perform work. Less than 3 years later, the work doesn't hold up. Heavy rains and leaks again. Very disappointed ! Also they have poor
Customer service . Slow to respond or answer questions regarding warranty.

We have used Resolution Fire & Flood a few times.  We had a small flood due to a leaky R/O pipe in my ceiling and a 2nd time recently when our roof leaked causing water to come in through the ceiling all over my brand new bar cabinets.  Both times RF&F arrived quickly, were very efficient in cleaning up the mess and quickly finding what the causes of the water damage was.
We have also used them to do demo work for a house remodeling job we did.  Again, they got the work done quick and were super clean at the end of the day.  Always came back when they said they would and have very fair prices.
Chris, the owner is amazing and very trustworthy.  We had to have some of the work done when we were not home and we trusted the entire crew without a doubt.
Nobody wants a fire or flood but if you do it's good to know there is a great company out there to take care you all your needs.

Very poor experience working with them - their prices are sky high and always will lie to the customer on the estimated charge | they will over charge your insurance which will adversely impact you down the road - would never recommend them

I would avoid GoToServices like the plague.  They will take advantage of you in a crisis.  They refused to work with my insurance company to get paid for services.  And what they won't tell you before you sign on the doted line is that you will receive a substantial bill for services NOT covered by your insurance company.  And I'm not talking about the deductible.  I'm talking about services above and beyond.  AVOID them.  Find someone more honest to do business with that won't prey on you when you're having a water disaster.

Restoration 1 water damage experts
Are totally awesome team!.very happy with everything  they did for us. Totally
Professional and on top of everything!
Brandy went  Above and beyond. I could call her anytime and she was very helpful.
John was fantastic  also  Very helpful went above and beyond when out of his way in we could also called him whenever any always took our call. And the rest of the team were  outstanding  &  Professional.
I We would definitely use them again thank you for your outstanding job!!
Suzi cavecreek az.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

American Home Shield dispatched A to Z Plumbing to repair a minor tub leak. The plumber was scheduled to arrive between 3pm and 5pm but showed up after 6pm. The plumber was courteous to both my husband and myself but later we found out he was deceptive. He went to look at the tub faucet and quickly determined that the cartridge was leaking. He mentioned to us that it was common because they just wear out over time (been here 14 years). He told us he was going out to his car to order the part and that someone else would be by the next day to install. He also casually mentioned the he would check our water pressure and invited to show my husband how to do it. Our reading was under 90. He mentioned that the water pressure fluctuates all day long.

The plumber disappeared for about 10 minutes and then came in holding a cell phone with AHS on the line stating they were denying the claim based on water pressure. When I spoke to AHS today, they said the plumber didn't mention anything about a worn out cartridge and diagnosed the issue of us having a water pressure of 95 (which was false data). AHS stated that the plumber was the one diagnosing the issue and did not provide any further data to get our claim approved. *How would anyone know what the water pressure was on Sunday when the leak occurred?

The plumber tried to get us to spend a ton of money for a part to control the water pressure. It seems like poor business practice to recommend denying a claim and try to extort more money out of the customer for something that isn't needed. In addition, the plumber provided false information to AHS which is unethical. This is a deceptive practice - the plumber was not truthful with AHS or us. He made it sound like it was a worn out cartridge only to provide false data to AHS. Our plumbing was not repaired because we were unwilling to fork over hundreds of dollars for something that should have been covered had the plumber been truthful.

We just had another plumber come out and showed us our water pressure was fine and fixed the tub faucet in minutes.  The cartridge was worn out from 14 years of living here - nothing to do with water pressure.  It's a shame that A to Z scams people.  I've recently read other reviews of a similar nature that show this company tries to make people pay hundreds of dollars for un-necessary repairs.  American Home Shield should not contract them out.

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