Best Damage Restorations in Phoenix, AZ

Servpro of Phoenix was very responsive and very helpful with cleaning up the water damage that occurred in my home. Tony Baird was very helpful with explaining the whole process and made me feel very at ease with the whole process.

They did a fantastic job and I'm grateful for their honesty and hard work on our home.

Subsequent to a plumbing problem causing a leak in our home l called restore Master (a full service restoration contractor) to do the restoration and repair work. I spoke with Nasur, one of the partners of Restore Master,and within an hour he was at my home, accessed the water damage and shortly thereafter, all the blowers and dehumidifiers were delivered and installed. After the dry out period, the necessary repair work was identified and materials ordered.
Restore Master coordinated with my insurance company and worked  on the final settlement. The repair work was completed on time by very experienced craftsman who used quality material. They were professional, courteous and went above and beyond to satisfy us. Their attention to detail and pride in quality workmanship was very obvious. This is a very honest and dependable firm to deal with, and I would not hesitate to recommend them.

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

I do property management for 500+ homes across Phoenix.  I got a call one Saturday morning from the father of one of our tenants telling me that someone had committed suicide in the home on Monday.  It had been 5 days with body fluids and matter rotting in the house.  I thought I'd seen it all in Property Management--and then I was thrown this curveball.  Hazmat cleanup isn't exactly something we have on our preferred vendors list.  And after 5 days, odors become a serious problem.

I did some searching on Google and called a few companies.  Sharan picked up on the first call.  I explained to her the situation and immediately felt comfortable working with her.  I work with a variety of trades and can tell when someone knows what they're doing.  Sharan knows what she's doing.  She had a crew at the property within a few hours.   Later that night, I received confirmation that the job was completed along with before and after photos.  As a property manager that has to explain all of this to a client 2000 miles away, I couldn't ask for more.  Prompt. Professional.  Kind.  Understanding.  Really though... if you're reading this trying to decide if Crime Clean is the right company to call, you can stop reading and start dialing.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

If you need your house rehabilitated back to normal through a homeowners insurance claim (or not!) call Andy at Bright Home Construction!  

In Aug 2022, my home in Gilbert was hit by a giant monsoon storm that overwhelmed my sump pump and flooded 80% of my basement.  I called Andy's team and Andy himself came to my house after-hours to measure and photograph the damage...he actually spent 3 hours ensuring an accurate, complete estimate was prepared to submit to the insurance company... outlined in a format exactly how the insurance company claims department requires!  

This is so HUGE...because, the insurance company's initial review of Bright Home Construction's estimate was my final approved claim amount...when I spoke to the insurance claim's manager she said, and I quote, I don't see anything on here that would be an issue covering.  

More so, even if there was, Bright Home Construction actually is one of the few rehab/renovation construction companies I know that works directly with Insurance companies on behalf of the homeowner; negotiating, explaining, and articulating the proper claim amount and coverage is received by the homeowner.  

All in all, it was less than 20-days from when claim was approved to project completion...and they made it a point to complete before my daughter's 11-birthday party!!!

Thank you Andy, Randy and everyone at Bright Home Construction for putting my home back together!

This is the best company by far!! They are super responsive and timely. I had damage to my house due to a storm that come through the valley and they were able to help me get it fixed in no time! Thanks to you guys! I highly recommend this company.

Our insurance recommended Pristine after an upstairs flood. We needed a ton of work. The leak went through the sub floor into the kitchen below. We needed everything fixed down to the floor.

We got in contact with Pristine last December. Since we knew we had to replace everything, we took it as a good time to upgrade. At our first meeting I was overly ambitious. Going into other rooms, relocating plumbing, knocking down walls etc. Chad seemed on board and there was good communication back and forth.

Fast forward a couple weeks. We are supposed to started the renovation. EVERYTHING we discussed is out the window. They are just there to put everything how it was. The weeks of waiting were wasted. I communicate AGAIN the kind of upgrades we were hoping for.

The old tub was fiber glass one piece, that's what they wanted to put back in. We did want that. We wanted a big soaker tub, a specific tile for the shower, new floor tile, new baseboards, fresh new paint, new toilet a new vanity, new medicine cabinets. Literally a whole new bathroom.

After communicating this for the second time we picked out our shower tile, and that's pretty much it. The tub was selected for us as was the floor tile based on our wants.

Tub gets installed after plumbing gets moved over with no issues ( so we thought). Next is tile, floor tile is fine despite no final day from us, the shower tile goes up, and it looks gorgeous! The tile guys nailed it out of the park. Which makes sense since they were contracted out.

At the point we have a tub installed, tile is laid and everything looks great. We wait about a week with no communication from Pristine. I let them know I'm going to have someone else install the shower trim. We get that installed, after months of no shower ( it's April at this point, I have a contact from Pristine saying it would be complete by February) we are finally have a shower and a tub. My wife is water and takes a bath in her new soaker. When we come downstairs the SAME LEAK that caused all the problems is back! It ruined once again the ceiling in the kitchen. The water and drywall leaked all over our newly installed cafe stove. I let chad know right away and he did come out on a Sunday to help take care of it. Turns out the plumber did not install the overflow part correctly causing the second flood.

That's resolved. Now I'm expecting the new baseboards we discussed. NOPE! Not only did I not get them, Chad got mad at the tile guys for even removing them. I could not imagine a professional tile job getting done without removing the baseboards. None the less, they reinstall the old baseboards, which needed to be replaced anyway.

The toilet, when working on the plumbing a part to the toilet was broken and needed to be replaced. Great! We wanted a new toilet anyway. The toilet gets removed, so I go buy a new one. I inform Chad we have a new one ready to replace the old one. He tells me that's not what we agreed on, and will cause him more work. They do install it with no issues.

That's where we correctly stand. No vanity, no new medicine cabinet, really just a fraction of the things we wanted. The bills start rolling in, things that I question. Also needles work that didn't need done we got charged for. For example: new drywall where the fiberglass shower was, that needed done. Painting and texturing the drywall that's to be covered with shower tile, that did not need to be done.

I talked to one of the painters. I asked if they were painting the walls? Baseboards etc. Nope just this 3 ft section where the old shower was. That summed up our experience with Pristine.

It is June as I right this. More than 6 months and we still do not have a bathroom. Do not use Pristine if you're looking for an upgrade. They will just replace, and put it back how it was

My insurance company (USAA) connected me with Summit to secure my roof after sustaining some fairly severe damage from a monsoon that brought 80mph winds, heavy rain and hail with it. I had quite a lot of water coming through various areas of  my home after the shingles and roofing paper were blown off. With another large storm is expected again tonight, I had some pretty major concerns about going through another storm with my roof now in bad condition.

To my Tremendous relief, Paige of Summit had David out to my home within 4 hours of our speaking. He surveyed the damage inside and out and went right to work tarping my roof and making it as secure as possible for another storm.

I can't fully express my gratitude and appreciation. Paige was so kind and reassuring, and David was incredible as well - knowledgeable, personable, and so pleasant. Thank you so very much for resolving my fears of another rain-filled night... inside my home!

Chris, Colleen, Jason, and Danny are some of the most honest people I've ever been privileged to come to know! They are always on top of things because of their attention to detail and followup. After hearing about how some restoration companies treat their customers, I'm happy to know the team at Resolution Fire + Flood are willing to go the extra mile(s) in order to help people when they are most vulnerable - during times of disaster.

Reading some of the reviews for RF + F and then comparing them to other similar companies, I can honestly say Resolution is the correct name for this company! Between the I'm on it attitude during emergencies, to the assistance from every team member, I'm confident that this company is extremely professional and knowledgeable in the areas of water, mold, Asbestos, and demolition practices. Every job is treated as though it's happening to one of them and therefore Resolution places the level of importance as a number one priority.

If you ever suffer from a disaster to your home or place of business, I would recommend Resolution Fire + Flood for the remediation.

My home recently flooded and i was referred to enviro-clean for the asbestos testing. They did such a great job. They were prompt at getting there quickly and making sure things were done right. The owner Tyler and Office manager Hailey were very helpful! I would highly recommend them!

Go To Services killed it for us!! They completely rehabilitated our office suite after a serious flood. No job or ask was too small for them to do or too big for them to handle. We were back in our office and helping clients Live Richer Lives within a few days. Highly recommend!

This company was referred by a roofing company. We had a major flood and roof leak that caused extensive damage. They came out with their fans to dry out, and later did a tear out of the damaged areas. They implied they were done- however, my entire house now smelled like mold! After complaining, they finally came back and did an air test, and there was indeed a mold issue. They came back and did another mitigation. New air tests done, and mold and smells were gone. I was happy until I realized what a mess they left our home in!  They removed all the blades from all our ceiling fans and bagged the lights. They left one of the units on and my husband came home to the smell of burning plastic! Thank goodness he had come back!
They came to get their equipment but had no plans of putting our home back together. They left all the fixtures in pieces, left everything bagged and taped, left a giant window without glass, and left a piece of plywood with a giant hole in its place, damaged our master bath shower panel with their tape, damaged several fans with the tape and bagging, broke our front gate, moved our fridge freezer and did not plug it back in and ruined everything inside, and then STOPPED RETURNING CALLS AND EMAILS!
I only heard from another representative from their company when they realized that they had not been paid yet from my insurance company, and had the nerve to ask for my help in receiving payment!
How about finishing your job and resolving damage issues first!

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

American Home Shield dispatched A to Z Plumbing to repair a minor tub leak. The plumber was scheduled to arrive between 3pm and 5pm but showed up after 6pm. The plumber was courteous to both my husband and myself but later we found out he was deceptive. He went to look at the tub faucet and quickly determined that the cartridge was leaking. He mentioned to us that it was common because they just wear out over time (been here 14 years). He told us he was going out to his car to order the part and that someone else would be by the next day to install. He also casually mentioned the he would check our water pressure and invited to show my husband how to do it. Our reading was under 90. He mentioned that the water pressure fluctuates all day long.

The plumber disappeared for about 10 minutes and then came in holding a cell phone with AHS on the line stating they were denying the claim based on water pressure. When I spoke to AHS today, they said the plumber didn't mention anything about a worn out cartridge and diagnosed the issue of us having a water pressure of 95 (which was false data). AHS stated that the plumber was the one diagnosing the issue and did not provide any further data to get our claim approved. *How would anyone know what the water pressure was on Sunday when the leak occurred?

The plumber tried to get us to spend a ton of money for a part to control the water pressure. It seems like poor business practice to recommend denying a claim and try to extort more money out of the customer for something that isn't needed. In addition, the plumber provided false information to AHS which is unethical. This is a deceptive practice - the plumber was not truthful with AHS or us. He made it sound like it was a worn out cartridge only to provide false data to AHS. Our plumbing was not repaired because we were unwilling to fork over hundreds of dollars for something that should have been covered had the plumber been truthful.

We just had another plumber come out and showed us our water pressure was fine and fixed the tub faucet in minutes.  The cartridge was worn out from 14 years of living here - nothing to do with water pressure.  It's a shame that A to Z scams people.  I've recently read other reviews of a similar nature that show this company tries to make people pay hundreds of dollars for un-necessary repairs.  American Home Shield should not contract them out.

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