Best Damage Restorations in Phoenix, AZ

I have never dealt with such professionalism in my life.
Had to have a house completely cleared out and cleaned. Had to worry about valuables in the process. Chris Butas and his teamed walked me through every step of the way and called me immediately to get the misplaced valuables to me as soon as possible.
I can not recommend these great people enough.
Just total professionalism, kindness, service & patience.

They did a fantastic job and I'm grateful for their honesty and hard work on our home.

Subsequent to a plumbing problem causing a leak in our home l called restore Master (a full service restoration contractor) to do the restoration and repair work. I spoke with Nasur, one of the partners of Restore Master,and within an hour he was at my home, accessed the water damage and shortly thereafter, all the blowers and dehumidifiers were delivered and installed. After the dry out period, the necessary repair work was identified and materials ordered.
Restore Master coordinated with my insurance company and worked  on the final settlement. The repair work was completed on time by very experienced craftsman who used quality material. They were professional, courteous and went above and beyond to satisfy us. Their attention to detail and pride in quality workmanship was very obvious. This is a very honest and dependable firm to deal with, and I would not hesitate to recommend them.

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

I do property management for 500+ homes across Phoenix.  I got a call one Saturday morning from the father of one of our tenants telling me that someone had committed suicide in the home on Monday.  It had been 5 days with body fluids and matter rotting in the house.  I thought I'd seen it all in Property Management--and then I was thrown this curveball.  Hazmat cleanup isn't exactly something we have on our preferred vendors list.  And after 5 days, odors become a serious problem.

I did some searching on Google and called a few companies.  Sharan picked up on the first call.  I explained to her the situation and immediately felt comfortable working with her.  I work with a variety of trades and can tell when someone knows what they're doing.  Sharan knows what she's doing.  She had a crew at the property within a few hours.   Later that night, I received confirmation that the job was completed along with before and after photos.  As a property manager that has to explain all of this to a client 2000 miles away, I couldn't ask for more.  Prompt. Professional.  Kind.  Understanding.  Really though... if you're reading this trying to decide if Crime Clean is the right company to call, you can stop reading and start dialing.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

Had some needs for quick drywall repairs. Was worried about them matching existing texture, but the crew did a fantastic job. Once painted, can't even tell there was a 2' hole in my ceiling.

I also had them do some tile work on our custom built entertainment center and it turned out incredible. 100% recommend.

This is the best company by far!! They are super responsive and timely. I had damage to my house due to a storm that come through the valley and they were able to help me get it fixed in no time! Thanks to you guys! I highly recommend this company.

My insurance called them out for me this past Saturday (17-apr-21), and had them do an emergency service and board up my garage door and support structure, as someone had hit and run my house. They came out did the service in just a few short hours. They also cleaned up everything, and explained it all going forward.

They were able to save me in crunch time. Definitely a company I would recommend to my friends and family. Very friendly staff and always on time.

This is an amazing company. Chris came out a few hours after I called to book an appointment. He thoroughly examined my bathroom where I suspected mold. He is extremely professional, honest and knowledgeable and even though I only had a tab bit of mold in my sink which didn't warrant further testing, he spent the time explaining mold, the testing process, and when to worry to me. I really appreciate his honest approach and highly recommend resolution fire and flood.

We had a pipe back up and our plumber recommended this company.
They were very quick to recommend insurance claim.
Also very quick to get in and get the job done.
Left a mess behind and had to hire some one else to do the put back.
they wanted their money and to get in and out. I feel they were very overpriced for the work they did. Although, insurance did cover it.

They were seriously incredible! I had a massive flood on the second floor at my commercial property in Old Town Scottsdale. It was a nightmare when I walked in (water running for 7 Hours, completely ruined an entire office and the showroom below it). I called the first company I saw online and luckily it was Go To Services. They showed up within 30 minutes and reassured me that they would handle everything. Within an hour there, more than a dozen people showed up to save the day. I have a vivid memory of them all walking in with smiles on their faces and letting me know that it would be handled before I knew it. My blood pressure dropped immediately.

It wasn't long before they had cleaned all the water up, had fans blowing, dehumidifiers running, had plastic everywhere, and we were discussing how they could put it all back together. Which they did....in record time! Not only was I happy but my tenants all raves about them over the coming weeks as they put things back together. The finished product was on point.

I have been in real estate for 25 years and it was hands down the best service experience I've had to date. I have Go To Services on speed dial in my phone now!!!!

We had a nasty pipe break in our home that did a tremendous amount of damage. Thankfully, Restoration 1 came and took care of the water, and removed all of the wet materials. They arrived within 30 minutes of the pipe break, and started working. I was amazed at how much damage the water caused in such a short amount of time. Their crew worked through the night and stabilized my home. I am extremely grateful for their help and would recommend them to anyone that has water damage.

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

This company deserves a 0 out of 5 stars!!!
My home warranty company hired this company to come out and diagnose a problem with my water heater. Derrick, the technician who came out for the service call and stated that he is the owner of the company, was the most rude and unprofessional technician that I have ever dealt with. The first thing that he told me is that my water heater is not covered under my home warranty policy. I have read the contract to know what is covered and what is not. Within one minute of looking at my water heater, he said that there is nothing wrong with my water heater and that the size of my heater is not large enough for my property and I need a 75 gallon tank. When I asked him some follow-up questions, he kept on saying that there is nothing wrong and that he was not called out to check if hot water is coming out of my faucets or my showers; he was just called to look at the hot water heater itself. When I asked him to take a gauge of the temperature of the water because I do not believe that it is hot enough and it is set at a very high temperature, he refused. He insulted me and said that I was not listening to him and that he had been doing this for 18 years and that I should stop asking him questions. I said that I have the right to ask questions, I am paying you to be here, and he stormed off my property.

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