Best Damage Restorations in Phoenix, AZ

Servpro was so helpful! They showed up in the middle of the night and helped take out all the water. They kept me updated on the progress through out. They were all very respectful and worked to get my house back to normal as soon as possible. I could not have asked for a better company to help me with through this! I recommend them to all!

I highly recommend Disaster Services and their owner Van Smith.  From our first meeting I was impressed with his prompt and professional service.  But as we delved into our Black Mold issue, my wife and I were beyond grateful that Van was there for us!  Van's knowledge is extremely evident when he talks and works.  Going the extra mile when he really didn't have to, made us feel like he was not just a contractor but a friend as well.  Our house was back to normal in a very short time frame after Van got involved.  Again, My wife and I completely recommend Van Smith and Disaster Services.  So if you want security that it will be done right in a timely and professional manner, call Disaster Services  now and Van will get a smile back in your life :).  -
Jonathan Manning
(San Tan Valley, AZ)

Ugggh...hot water heater burst flooding several rooms.  I figured no worries, will get the water heater replaced, dry vac the water and pick up some fans at Home Depot to dry everything.  WRONG!!!!

A friend convinced me to contact this company to at least check it out so I called and am soooo grateful I did.  The nicest most helpful man named Nasur came out same day. He used equipment that could see and detect water/ mold behind the walls (would never have believed it unless I saw it myself) to make sure all was dry and prevent the dreadful MOLD from forming.

The health and safety of my pets and family are #1 and I'm thankful I realized water cleanup needs to be done professionally. THANK YOU RestoreMaster!!!

This company has taken excellent care of my home and our rental properties. The dogs who lived with our last tenants ruined the carpet. Urine everywhere and even a few spots where they had clearly dug or chewed holes in the carpet. Dave came over with a blacklight and urine treated the entire house at night. His crew was then there for several hours the next day. The carpet looked and smelled new again. Thanks.

Great service the reps explained the process in away I could understand and have kept myself and insurance up to date daily. They have always been to my house on time  when they said they would be here. I would recommend Patterson to everyone.

Sharon Godwin is remarkably professional and an absolute pleasure to work with. As an Indoor Air Quality duct cleaning company we have worked with her for years and had nothing but the best of experiences.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

All's well that ends well.

Updated review: I had a pipe bust in my bathroom that lead to water damage on my drywall and flooring in my bedroom. The plumbing company I used to fix it right away and I was referred to the restoration company Rocky Mountain restoration. They were only able to do some drying out of the water damage. They sent the referral over to Brighthome to tear the flooring out and replace it. I had originally given a lower review because it took so long. Apparently there was just a miscommunication and after a discussion with Brendan over at Brighthome they were able to get my situation fixed and repaired right away. Would 100% use them again.

This is the best company by far!! They are super responsive and timely. I had damage to my house due to a storm that come through the valley and they were able to help me get it fixed in no time! Thanks to you guys! I highly recommend this company.

After a long day our family was relaxing, getting ready for bed and my son was about to take a shower. He let us know that the water randomly shit off after he turned it on which definitely shouldn't be happening so my husband went to check another faucet and then put to the water heater in the garage. Real quick it was evident that a pipe or something burst and water was coming out of the wall near the water heater....seconds after that more water gushing through my pantry (other side of my water heater wall) . The water quickly made it past part of my kitchen near my dining area. We were able to shut everything off very quick, but not without obvious damage already. We had to use every towel we owned, but were able to get the water we could see cleaned up. I called and started a claim with my homeowners insurance. We were recommended Pristine Restoration as well as a few others, but we were so impressed with the service and quick response by Pristine that we knew we made the right call. Every one we came in contact with from start to finish was amazing. Sometimes even staying late to make sure they found all the water damaged areas. They cleaned up every mess they made and tried to make the noise of the vans as un annoying as possible. (Still sucked, but bearable.) The communication between Pristine, insurance and I was great and I never felt out of the loop or frustrated. Our home looks like nothing ever happened and I'm grateful for that.

I had a water leak from a broken valve on a toilet. My whole house was one inch under water. I was out of town and called my Insurance company who had Summit go and do the dry out.
I must tell you if this should happen to you make sure you know who the players are when it comes to you house and belongings.  Summit took off all my new electrical plates with the matching white screws  I no longer have the white screws and plates are everywhere.  All they had to do was throw them in a box so plates and screws were together. They removed all base cabinets. They broke a piece of my granite counter. My insurance adjuster was surprised to see cabinets removed when he thought they were fine. I have broken items from them tearing stuff out. I was so upset that the inside adjuster told me she would cancel them and I could get my own contractor. When I came home I did get my own contractor and the inside adjuster is no longer in charge I was given someone new. I do still have the adjuster who was surprise to see the cabinets removed. Edge is another company I would not use. If they are on yelp I will have a review on them also.

Chris, Colleen, Jason, and Danny are some of the most honest people I've ever been privileged to come to know! They are always on top of things because of their attention to detail and followup. After hearing about how some restoration companies treat their customers, I'm happy to know the team at Resolution Fire + Flood are willing to go the extra mile(s) in order to help people when they are most vulnerable - during times of disaster.

Reading some of the reviews for RF + F and then comparing them to other similar companies, I can honestly say Resolution is the correct name for this company! Between the I'm on it attitude during emergencies, to the assistance from every team member, I'm confident that this company is extremely professional and knowledgeable in the areas of water, mold, Asbestos, and demolition practices. Every job is treated as though it's happening to one of them and therefore Resolution places the level of importance as a number one priority.

If you ever suffer from a disaster to your home or place of business, I would recommend Resolution Fire + Flood for the remediation.

Very poor experience working with them - their prices are sky high and always will lie to the customer on the estimated charge | they will over charge your insurance which will adversely impact you down the road - would never recommend them

Had the unfortunate displeasure of using Go To Services.
Communication to you as a customer is terrible. Even after repeatedly asking for communication, long lengths of time went with no response just for me to reach out again. Communication within the company is also very poor. Empathy and assurance are no where to be found.
Some contractors will be sent out by GoToServices that they contract with, the work is not actually always done by them, just so you are aware when possibly planning some type of repair. Don't always believe them when they say we are sending out one of our best people yet a company truck will pull up for a different business. Can be very... snake in the grass with wording and approach. Listen carefully.
VIDEO RECORD ALL REPAIRS AND COMMUNICATIONS WITHIN YOUR HOME. I unfortunately did not. People will say that communication never happened, items will be broken and you need to supply proof of them damaging items. Yes, some things were owned up to and taken care of but others are ignored.
Project was not completed. Left over work to be completed. Left over trash after EVERY visit. Promises to clean after repairs, that never happens.
Took a repair that should have been done within a couple weeks and have now gone 5 months with no resolution. Contractors sent out continue to damage items or other parts of the home unrelated. Company now stating that no resolution is available and they are ending communication based on actions.
If I ever have a choice to go elsewhere, it's high on my consideration list considering my most recent experience.

This company is about overcharging and taking advantage of insurance companies. No wonder our rates are so high! They said to me, Don't worry about the prices, you aren't paying for it, the water damage is being paid for by your insurance company. I had a contractor look at my problem and said I didn't need restoration help. So guess what, I got a huge invoice for a couple of fans and they sprayed some antibacterial stuff on it. $1400 later. What a scam ! If they don't scam your insurance company, they will scam you!

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

Excellent job.... Neat, reliable and excellent service... Derek from A to Z replaced my Hot-water heater.  The job was done in phenomenal time with attention to detail for the replacement.  Highly recommend their service. Thanks, Cliff G

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