Best Damage Restorations in Phoenix, AZ

Servpro Phoenix saved us a few weeks ago. We had a busted pipe in the kitchen, and it flooded all throughout the kitchen and living room. Servpro was there promptly, set up fans, tore up the carpet, and took very good care of us. I highly recommend them.

They did a fantastic job and I'm grateful for their honesty and hard work on our home.

Ugggh...hot water heater burst flooding several rooms.  I figured no worries, will get the water heater replaced, dry vac the water and pick up some fans at Home Depot to dry everything.  WRONG!!!!

A friend convinced me to contact this company to at least check it out so I called and am soooo grateful I did.  The nicest most helpful man named Nasur came out same day. He used equipment that could see and detect water/ mold behind the walls (would never have believed it unless I saw it myself) to make sure all was dry and prevent the dreadful MOLD from forming.

The health and safety of my pets and family are #1 and I'm thankful I realized water cleanup needs to be done professionally. THANK YOU RestoreMaster!!!

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

I do property management for 500+ homes across Phoenix.  I got a call one Saturday morning from the father of one of our tenants telling me that someone had committed suicide in the home on Monday.  It had been 5 days with body fluids and matter rotting in the house.  I thought I'd seen it all in Property Management--and then I was thrown this curveball.  Hazmat cleanup isn't exactly something we have on our preferred vendors list.  And after 5 days, odors become a serious problem.

I did some searching on Google and called a few companies.  Sharan picked up on the first call.  I explained to her the situation and immediately felt comfortable working with her.  I work with a variety of trades and can tell when someone knows what they're doing.  Sharan knows what she's doing.  She had a crew at the property within a few hours.   Later that night, I received confirmation that the job was completed along with before and after photos.  As a property manager that has to explain all of this to a client 2000 miles away, I couldn't ask for more.  Prompt. Professional.  Kind.  Understanding.  Really though... if you're reading this trying to decide if Crime Clean is the right company to call, you can stop reading and start dialing.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

We had some old planter bowls and columns that needed to be removed from our front yard. We got several bids from different contractors. Andy by far is the most efficient and courteous. After surveying the columns, he gave us 2 bids based on the scope of the project and possible unexpected structural issues. His pricing was competitive and transparent so we felt comfortable with proceeding. His crew arrived and got work right away. They are tidy and efficient. You can't even tell there were columns sitting there previously.

Such a nightmare.  First off he was the most irresponsible, unreliable, hot head I have ever met.  He said he would be here on the job and was never here. Made appointments he didn't keep and if he did he would show up late. He never came to check on the job and because of that his crew left our roof open when merging our addition and didn't cover it knowing we were going to have horrible rain. This is XMas Eve and my sons entire ceiling collapsed.  He is trying to bully us to continue to use him.  He has made one bad decision after another.  You should pray you never have to work with someone like Jim Rana. Call me for all the other horrible things that happened.

My insurance called them out for me this past Saturday (17-apr-21), and had them do an emergency service and board up my garage door and support structure, as someone had hit and run my house. They came out did the service in just a few short hours. They also cleaned up everything, and explained it all going forward.

My home had water damage June 5 and my insurance company sent Summit Restoration out to take care of us.  Over a week's time 5 cabinets were pulled out and several walls were cut up to 2 feet from the ground.  We are in October now and I just don't see an end.  They are trying to fit pieces of old cabinets onto the new and placing my old granite countertops back onto the rebuilt cabinets.  It's not fitting.  The repair of the walls have been done twice now.  Trim done twice also.  The materials used the first time were different and didn't fit but the company used it anyway.  On exterior walls they did not put insulation into the wall.  clean out was covered by drywall and cable boxes were covered also.  The cable box being covered was the only reason I was able to get them to open the wall back up to show them that what I suspected about no insulation being put into the walls was true.  I have so much more to say but don't want to waste anymore time.  However, I did look at the reviews when we decided to allow Summit Restoration to repair the damage and they were relatively good.  I want you to consider another business. Any other business has to be better.  I just have to believe that there can't be worse than Summit Restoration.

We have used Resolution Fire & Flood a few times.  We had a small flood due to a leaky R/O pipe in my ceiling and a 2nd time recently when our roof leaked causing water to come in through the ceiling all over my brand new bar cabinets.  Both times RF&F arrived quickly, were very efficient in cleaning up the mess and quickly finding what the causes of the water damage was.
We have also used them to do demo work for a house remodeling job we did.  Again, they got the work done quick and were super clean at the end of the day.  Always came back when they said they would and have very fair prices.
Chris, the owner is amazing and very trustworthy.  We had to have some of the work done when we were not home and we trusted the entire crew without a doubt.
Nobody wants a fire or flood but if you do it's good to know there is a great company out there to take care you all your needs.

Incredible company. First time home owner and had a hot water leak through the house. Their employee Tyler took great care of us, was informative and made sure everything with insurance went smoothly. Even gave us a very large discount on my out of pocket portion. The team that did the work was great too, professional. They even delayed payment until I had received the funds from my insurance so I didn't have to front any cash. I will be recommending them to everyone I know, and will be back if I ever have any more damage to my house!

Shady business practices! They take two months to get an estimate to the client and then blame everyone else. It took 30 days just to submit an original estimate which was never sent to me just the insurance. They lie and try and push you off by saying they are waiting on the insurance company to approve the claim, meanwhile they cashed the check from the insurance. Then they refuse service if you question their shady practices!
Hopefully these professionals can figure out how to send a check back to the insurance for work they failed to do!

This company is about overcharging and taking advantage of insurance companies. No wonder our rates are so high! They said to me, Don't worry about the prices, you aren't paying for it, the water damage is being paid for by your insurance company. I had a contractor look at my problem and said I didn't need restoration help. So guess what, I got a huge invoice for a couple of fans and they sprayed some antibacterial stuff on it. $1400 later. What a scam ! If they don't scam your insurance company, they will scam you!

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

Well well well! I would stay away from this company! I could YouTube repairs and more than likely fix more than this individual. I own a property in El Mirage and there is a pretty big leak issue going on. This low rate ^*^&%^ that I would not even call a company was sent out by my home warranty as the other two reviewers stated. The technician that phoned me was John. He called me telling me that there is a leak in my master bath vanity area and the vanity needed to be pulled and the wall opened because his little moisture tool told him that is where the water is. John, now really? Be thankful I am currently out of state as I would have ripped you from one end of your smart mouth to the other end embarrassing you with the ignorant incompetence you displayed. When he told me of his mindless so called assessment I told him very clearly that I am out of state and that my ex-husband is handling the situation for me. I ask to give him Shawn's number and would he call him and explain his expert analysis since Shawn is local and has had a visual of the damage especially of my less than 6 months old wood floor that is warped and buckled. John told me to have Shawn call him. OK no problem and I called my ex-husband immediately. Shawn tried for three days to get this individual on the phone and not once was his call returned. I called on the 5th day and John answered his phone. I had to go through a few things to even get him to recall who I was. Poor guy gets 5 to 6 calls a day. Shawn went to the house and pulled the vanity and opened the wall and was ...... where is this leak? John told me on the phone that he told me I was to call his office to schedule him to come back. Ummmm no John, that did not take place at all. Why on earth would you tell me to call the office to schedule when I had asked you to speak to Shawn and explain the expert analysis to him? John, we shouldn't make up stories and I'll take a risk and walk that limb assuming that he probably still didn't recall who I was. So now I have a vanity ripped out and a wall open and this person had no idea what he was talking about. John gave me an incorrect office number, one digit off so when I called him back that the phone does not connect....he kept telling me to leave a msg. By the fourth time telling him there is no way to leave a msg I was screaming. Oh my let's not holler at poor John. He hangs up and then shortly calls me back and leaves a msg stating that he called his office and they have not received a call from me. How many times am I to repeat.....? There was no voicemail to leave a darn msg on! Then his boss.... yes good 'ol Derrick called me. I was mad! I started the conversation by saying I am mad, very MAD. Derrick apparently doesn't hear well either is the impression I got. Derrick's feelings got hurt and he hung up and guess what? Amazingly my ex-husband, Shawn receives a phone call. Well now how did they all of a sudden have his phone number? Mysterious I know. Derrick calls Shawn to tell on me as if I am in second grade. Shawn listened and agreed yes, that's her....she's mad.  Mind you when John originally went to my property with people living in the home.... not one fan, NOTHING to deal with the moisture and water therefore I guess woohoo on the wood floor being so wet, resulting in further flooring damage. Derrick might want to consider having a come to Jesus with himself and his arrogant attitude that he does not KNOW who is on the other end of the phone line because I will follow through. Call Shawn and verify that too. My homeowner's ins. adjuster arrived this morning, 12.16.2016. He called Shawn right away and said to get rid of whoever this company is and they are bringing in the professionals. Guess what???? They have actual equipment to deal with water and moisture issues. The leak was found and is being handled by real workers. They were in constant communication with me and more so with Shawn when I let them know he is handling the issue as my representative. Shawn was able to tell them how he wanted an item routed and so forth and they worked together great today. My insurance company (well-known name company) is very aware of what John did not do and the damage he let continue. Therefore, we are going to get to know each other a tad bit more.  I too have had my warranty company for right at 7 years now..... Never have I had such displeasure dealing with the likes of A to Z incompetence.

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