Best Damage Restorations in Phoenix, AZ

ServPro did a great job fixing  our bathroom, bedroom and kitchen in our condo due to water damages due to a water heater explosion from a neighbor's unit.
Josh and his team were very professional and completed the job as promised.  We were very pleased with the results.
Please think of ServPro if you ever need remodeling services due to water or fire damages. They also do so much more.

Thank you so much for helping my grandmother out with her hot water heater leaking into her house. She was so worried and called me in tears when this happened. Her house was a mess and had water damage in the garage and in other parts of the house. I called this company, Frank and Van were so helpful. My grandmother did not have the money to pay for her insurance deductible. So they paid her deductible for her and handled everything to start the insurance claim. I typically have do everything for my grandmother, but not this time. Thanks guy for taking care of this for me!

Ugggh...hot water heater burst flooding several rooms.  I figured no worries, will get the water heater replaced, dry vac the water and pick up some fans at Home Depot to dry everything.  WRONG!!!!

A friend convinced me to contact this company to at least check it out so I called and am soooo grateful I did.  The nicest most helpful man named Nasur came out same day. He used equipment that could see and detect water/ mold behind the walls (would never have believed it unless I saw it myself) to make sure all was dry and prevent the dreadful MOLD from forming.

The health and safety of my pets and family are #1 and I'm thankful I realized water cleanup needs to be done professionally. THANK YOU RestoreMaster!!!

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

Sharon Godwin is remarkably professional and an absolute pleasure to work with. As an Indoor Air Quality duct cleaning company we have worked with her for years and had nothing but the best of experiences.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

All's well that ends well.

Updated review: I had a pipe bust in my bathroom that lead to water damage on my drywall and flooring in my bedroom. The plumbing company I used to fix it right away and I was referred to the restoration company Rocky Mountain restoration. They were only able to do some drying out of the water damage. They sent the referral over to Brighthome to tear the flooring out and replace it. I had originally given a lower review because it took so long. Apparently there was just a miscommunication and after a discussion with Brendan over at Brighthome they were able to get my situation fixed and repaired right away. Would 100% use them again.

This is the best company by far!! They are super responsive and timely. I had damage to my house due to a storm that come through the valley and they were able to help me get it fixed in no time! Thanks to you guys! I highly recommend this company.

Our insurance recommended Pristine after an upstairs flood. We needed a ton of work. The leak went through the sub floor into the kitchen below. We needed everything fixed down to the floor.

We got in contact with Pristine last December. Since we knew we had to replace everything, we took it as a good time to upgrade. At our first meeting I was overly ambitious. Going into other rooms, relocating plumbing, knocking down walls etc. Chad seemed on board and there was good communication back and forth.

Fast forward a couple weeks. We are supposed to started the renovation. EVERYTHING we discussed is out the window. They are just there to put everything how it was. The weeks of waiting were wasted. I communicate AGAIN the kind of upgrades we were hoping for.

The old tub was fiber glass one piece, that's what they wanted to put back in. We did want that. We wanted a big soaker tub, a specific tile for the shower, new floor tile, new baseboards, fresh new paint, new toilet a new vanity, new medicine cabinets. Literally a whole new bathroom.

After communicating this for the second time we picked out our shower tile, and that's pretty much it. The tub was selected for us as was the floor tile based on our wants.

Tub gets installed after plumbing gets moved over with no issues ( so we thought). Next is tile, floor tile is fine despite no final day from us, the shower tile goes up, and it looks gorgeous! The tile guys nailed it out of the park. Which makes sense since they were contracted out.

At the point we have a tub installed, tile is laid and everything looks great. We wait about a week with no communication from Pristine. I let them know I'm going to have someone else install the shower trim. We get that installed, after months of no shower ( it's April at this point, I have a contact from Pristine saying it would be complete by February) we are finally have a shower and a tub. My wife is water and takes a bath in her new soaker. When we come downstairs the SAME LEAK that caused all the problems is back! It ruined once again the ceiling in the kitchen. The water and drywall leaked all over our newly installed cafe stove. I let chad know right away and he did come out on a Sunday to help take care of it. Turns out the plumber did not install the overflow part correctly causing the second flood.

That's resolved. Now I'm expecting the new baseboards we discussed. NOPE! Not only did I not get them, Chad got mad at the tile guys for even removing them. I could not imagine a professional tile job getting done without removing the baseboards. None the less, they reinstall the old baseboards, which needed to be replaced anyway.

The toilet, when working on the plumbing a part to the toilet was broken and needed to be replaced. Great! We wanted a new toilet anyway. The toilet gets removed, so I go buy a new one. I inform Chad we have a new one ready to replace the old one. He tells me that's not what we agreed on, and will cause him more work. They do install it with no issues.

That's where we correctly stand. No vanity, no new medicine cabinet, really just a fraction of the things we wanted. The bills start rolling in, things that I question. Also needles work that didn't need done we got charged for. For example: new drywall where the fiberglass shower was, that needed done. Painting and texturing the drywall that's to be covered with shower tile, that did not need to be done.

I talked to one of the painters. I asked if they were painting the walls? Baseboards etc. Nope just this 3 ft section where the old shower was. That summed up our experience with Pristine.

It is June as I right this. More than 6 months and we still do not have a bathroom. Do not use Pristine if you're looking for an upgrade. They will just replace, and put it back how it was

They were able to save me in crunch time. Definitely a company I would recommend to my friends and family. Very friendly staff and always on time.

We have used Resolution Fire & Flood a few times.  We had a small flood due to a leaky R/O pipe in my ceiling and a 2nd time recently when our roof leaked causing water to come in through the ceiling all over my brand new bar cabinets.  Both times RF&F arrived quickly, were very efficient in cleaning up the mess and quickly finding what the causes of the water damage was.
We have also used them to do demo work for a house remodeling job we did.  Again, they got the work done quick and were super clean at the end of the day.  Always came back when they said they would and have very fair prices.
Chris, the owner is amazing and very trustworthy.  We had to have some of the work done when we were not home and we trusted the entire crew without a doubt.
Nobody wants a fire or flood but if you do it's good to know there is a great company out there to take care you all your needs.

Very poor experience working with them - their prices are sky high and always will lie to the customer on the estimated charge | they will over charge your insurance which will adversely impact you down the road - would never recommend them

If you are good with a company whose project manager of your job NEVER communicates with you unless you reach out ... if you are good with a company whose project manager didn't know the scope of the job when coming to see the site ... if not having consistent workers each day who know what was done the day before and what needs to be done that day ... if clear communication with the workers on 'who will be here tomorrow and what work will they be doing' ... if none of these things are important to you then Go To Services is the company for you!  I also had multiple emails with one of the leaders of the team at GTS who assured me that the President of the company takes these concerns seriously and that he is good on following up on things and would be in touch with me to discuss.  That was 8 weeks ago and I have never been contacted by the President of the company.  The project manager never came back to walk the job at the end to be sure that everything was done that was scoped.

Our lower floor flooded, and we had a huge mess on our hands. One of my contractor friends recommended Darrin to help us with the flood. I am so glad we called him.

His team came right over started working. They removed all of the wet flooring and wet walls. They have special tools to check for moisture and only take out the stuff that has to be removed.  

The process did not take long, and they put in fans and other equipment to dry out the areas. Darrin and his team kept us in the loop as to what was happening next, and when it was happening.

I highly recommend Darrin and his team!

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

company is under contract with American Home Shield. I have had American Home Shield for years. I am not saying I have not had problems before. I know that they are under contract and do not make much money on calls from American Home Shield. This was different in several ways. First, this was an emergency call for a water spraying leak from my Polybutylene piping. This call was made at 4:00 to American Home Shield. He arrived at my house (the owner) at 6:30pm. Upon arrival, one of the first things he said was he had to collect my check for the service fee before he could even contact American Home Shield. He said the first thing they would ask was for the check number. I knew this was not truthful from my past experiences. I have had American Home Shield for over 15 years with countless service calls. This has never happened. Then the only thing he did was check my water pressure. He said that I would need a device to reduce water pressure. I informed him that I had other leaks and this was never an issue. Also, I just had a pipe repaired 2 months prior and there was no issue. He proceeded to procrastinate and then decided to call AHS. He called while I was there at 7:15 pm. The recording came on and he hung up on them. He said oh, they are closed. I can't do anything without an authorization. I asked why he hung up when it sounded like they were giving him options for a representative. He had the phone on speaker. he said sorry, I can't do anything today. I will call them tomorrow. I found out that they were there untile 10;30pm.There was no reason for him to come to my house with no intent to fix the problem. My water was already turned off by my neighbor. Then, as he left, he looked at the wall where the leak was and said that he wouldn't even touch or cut the drywall without an asbestos and mold test because of a prior leak. Really??? I have had no one ever state that. I have had countless drywall removed for pipe issues

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