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BELFOR Property Restoration

BELFOR Property Restoration


23610 N 20th Dr Ste 2 Phoenix, AZ 85085

SERVICES


Reviews


Wajas C.
Wajas C.
1/23/2023
Had an emergency that needed water extraction so my insurance had me call Belfor which was highly recommended. The response time was so quick! It was like they were waiting for me to call them. Cyrus and roel extracted and set up drying equipment that same night. The guys kept me updated and walked me through the process and made me feel at ease. There was minimal repairs to be done which was done by Belfor as well. The guys were clean when they did the repairs from the walls which helped a lot. I will be using them in the future.

Doris N.
Doris N.
1/21/2023
Our home owners insurance contracted with this company after a car went through our block wall. It has been nearly 6 months and the repair still is not complete. Communication with them has been terrible, they continue to make false promises about    schedule and completion date. So frustrating!! Avoid them if you can!

Paul K.
Paul K.
12/14/2021
What can I say about the nightmare I had to not only endure thanks to the massive flood in my apartment but the aftercare provided by Belfour.  

It took approximately 10 days for my wife and I to be able to move back into our apartment.  In the meantime I got the pleasure of being forced to stay in hotels all the while sick with both Covid and double pneumonia.  Upon being able to move back home, I came to find out that not only did the workmen scratch my dresser, bed, walls and doors but they left my front door open for a week and a half!  

All I received from them via the property manager was a we are sorry.  My firearms, safe, and all brand new TV's and furniture  could have been stolen.  The fact they weren't is a miracle.  Instead of doing they right thing and paying for my furniture to be fixed they seemed to deny anything happened when my insurance company contacted them.  

Oh and I don't think they actually even cleaned my carpet just dried it.

Be very wary when dealing with these people.

Linda C.
Linda C.
11/16/2021
Had a kitchen fire and Belfor came to do restoration. Everything was packed and transported to a warehouse. I was not told everything in my kitchen would be thrown away, otherwise I would have saved some of my more important things.
I did not get all my possessions back and got things NOT mine. I called to return not my things but never got mine. I am missing China I cannot replace. Things that were my grandmothers I cannot replace. A whole basket of Bernie babies I was saving for my great granddaughter.  Have called several times with no response. They don't care, it's not their possessions.  They are supposed to be the best ???  Hate to see the worst!

Bette F.
Bette F.
04/03/2022 12:00:00 SA
This company was extraordinary.  They set up their dehumidifiers, came back and removed all  drywall that was water damaged and totally cleaned the space
in both closets.   Once the roof was replaced, they came back and replaced all the drywall, sealed and repainted both closets.    They were very skilled and the closets look brand new.    I want to thank them for their professionalism as well.
Sean whose kindness during this challenge diffused my frustration with the length of time it was taking to finish the restoration explaining the roof had to be completed or we would have to start all over.    He was right, it rained the following week later and the plastic covering the master closet ceiling was full of water.  This company and it's customer service are top notch.  My sincere thanks.

Pete A.
Pete A.
5/29/2021
I had a flood in my home due to a broken water heater. I called my insurance and they sent out Belfor Property Restoration. They arrived the same day and immediately took charge. Cat and her crew immediately got to work and did an amazing job all the while assuring me that they had everything under control. Paul, the project manager has been in constant contact with me and always makes sure that the replacement pieces are exactly what I want. All in all I highly recommend this company.

Robert I.
Robert I.
3/27/2020
If having to make a home insurance claim isn't miserable enough for you and you'd like some more then this company is for you! These guys are sure to take months to complete your repairs, make appointments with you and stand you up with hardly any notice, and if that's not enough the drywall won't even look good when it's done! Wait! There's more! When you think you've had enough and just want to pay your bill to get these guys out of your life and stop the pain they will be sure to take there sweet time getting you your final bill! Go ahead! Call them now and let your misery begin!

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