Steven L.

01/11/2023 12:00:00 SA

Hands down the GREATEST experience I've ever had with an HVAC company in 25 years in Arizona. Ryan was extremely helpful, responsive, and professional. His team came out to replace one of the dinosaur units on my roof that went out on me. They were so respectful and professional and went above and beyond. At one point, one of the vents in my house wasn't working, so one of the team members basically army crawled through spray insulation in my attic to fix it. Mind you, it's blistering hot up there. They also fixed the draining on my other unit without me having to ask because he saw it leaking. Top notch!!! Comfort Experts will forever be my go to from here on out!! Thanks again!

Robert M.

4/17/2023

Comfort Experts stands by their products and service. Following several years following installation and consecutive years of annual service we ran into our first issue and Comfort Experts were quick to send technicians to diagnose and then repair - we were just on the cusp of warranty expiration and they honored accordingly. I want to applaud Comfort Experts for having a great team of people, 'living' client service, and playing the long game when it comes to customer retention and repeat business and referrals. Well done and thank you.

Daniel B.

7/25/2022

Requested a quote on July 19th for an A/C tune up. Booked an appointment for the following Monday.

Got a message Monday (the day of the appointment) at 6am asking if I wanted to book Wednesday....but I had an appointment that morning already?

Rather use a different service that's clearly more organized and more professional.

Pictures added as proof.

Brittany S.

6/25/2022

Absolutely without a doubt 5 stars! Our AC went out this morning and of course I was panicking because we have a little dog who cannot be in a hot home. I inquired on yelp and found comfort experts. The business owner called me right away and had a tech at my home within 2 hours. Connor was so great and informative. He helped me sort out the issues and tell me what was wrong. With our warranty we noticed we would need to get the repairs done by another company however Connor broke all the prices down for me and said they would do it in a heart beat if our other company cannot. Truly great service and we will
Definitely call them again when we have a concern. Thanks so much!

Madison C.

8/30/2022

No one can prepare you for a broken AC.
It seems these things ALWAYS happen when it's 110 degrees and it's an evening. Comfort experts were honest, attentive and prompt. Fixed and ready within 3 days. Thanks guys! Conner was awesome

Melissa J.

6/24/2022

My air conditioner quit working on a Friday afternoon. It was after 5 pm when I realized the issue. I called Comfort Experts and they sent a wonderful technician, Dakota, out that night. He fixed the problem the same night, rescuing us and our pets from those triple digit temperatures outside. I highly recommend Comfort Experts and Dakota for all your heating and air conditioning needs.They were honest, reasonably priced, and very helpful.

Heather O.

6/15/2022

They answered the phone right away on a record-breaking hot Saturday afternoon in June. They offered to come out Monday morning to look at my a/c which was set to 81 degrees but the house was 87 degrees, and I took it. They called back shortly thereafter saying one of their guys finished early and could come right over that afternoon. He showed up quickly, diagnosed the problem, and fixed it. Seemed honest and hard-working. Will definitely call them in the future and recommend them to anyone who needs HVAC help.

Luke P.

4/16/2022

Completely replaced my HVAC system. When they came out for the estimate the guy did research beforehand and knew when my house was built and sqft. I mentioned I had a swamp cooler that was no longer used and they brought a crane by to remove it in addition to replacing my system. They were done in a day and I had my entire system from the 90's replaced. Great experience and highly recommend for quick work at a good price

Patrick M.

6/27/2022

Ryan and his team are awesome. I have their annual plan which they do a great job maintaining our units. When we have needed repair work, they are prompt and prices fair. Good people.

Remi S.

8/27/2022

These people saved my life today when I moved in and my AC wasn't working during Arizona summer in august. I owe them everything for coming so last minute and helping me out. The service was great and I am so appreciative!

Karle P.

8/26/2022

Sent comfort experts a message on yelp and was able to schedule the next available appointment. Jeremy was able to come in quicker then expected! Jeremy was professional and answered all our questions in detail! He assessed our issues, explained everything perfectly and repaired them. He also made sure we understood everything before he left. Thank you Jeremy for coming by and making this super easy! 10/10 Recommend

Breann K.

7/15/2022

I was able to get an appointment same day on a Friday which was greatly appreciated especially when it is 111 degrees outside. Our A/C stopped cooling the night before. We were quoted between 4p-8p that day and Jeremy arrived by 4:30p and gave us a call 30 mins before he arrived. He was professional and knowledgeable and was able to identify and fix the issue quickly. He checked the whole unit as a precaution for any other issues. We highly recommend Comfort Experts and Jeremy! Thank you!

Ryley B.

02/11/2022 12:00:00 SA

We hired comfort experts a year ago for a brand new air conditioning and heating system. I got free quotes from multiple companies in the valley and comfort experts by far had the best unit/brand available for the best price. On top of that, the gentleman who provided me with the quote was friendly, knowledgeable and explained the entire process to me in depth. The technicians the day of install were efficient, super focused and friendly as well. It was a great experience overall. Thank you, comfort experts!

Kyle T.

9/27/2021

This company and owner, Ryan, will not provide the filled out SRP energy rebate form so I can submit to SRP for the rebate. I have talked/text/emailed Ryan multiple times and it is now almost 3 months, and he has done nothing, but give excuse after excuse.

I spent almost $20,000 on 3 AC units and this company is quick to take my money, even coming over on same day to pick up the check. But once the money is paid and all they have to do is fill out forms for the customer, they refuse to do it. Be extremely cautious with this company if you plan to apply for SRP energy rebates.

Edgar M.

6/27/2022

Rip off!!! Don't bother with this company. Not honest..............................................................

Carol K.

08/09/2022 12:00:00 SA

These guys are the best. Prompt, great communications, skilled and reliable. My AC had a previously intermittent problem on and off for the past two years - and now one week after their repair it has been running like a new one. I highly recommend Comfort Experts.

Carrick ..

08/06/2022 12:00:00 SA

Had a blocked condensate line and paid almost $400 to clear it. Went on vacation and came back to a semi flood with the same condensate line blocked. I don't think it was ever actually cleared. I have no idea how they have so many 5 star reviews.

Rivak H.

3/28/2021

The owner Ryan came out on my late work night to give me a quote on a new Trane A/C system. That in itself showed me how customer oriented his business is, while 7 other A/C companies refused to work around my busy hospital clinic schedule.

Ryans quote was fair and within price ranges of local competitors. However, what sold me was Ryans through inspection of my attic gas furnace. Moreover,he discussed his strategy for installing a new unit correctly. He presents himself like an engineer.

So, I hired Ryan and his crew. 1 week after the consultation, the Comfort Expert crew arrived punctually on time at my home ready to install my new system.
Although I wasn't home during the install, my wife's said they were working non stop from 7-5PM in order to complete the job. She too was impressed!

I must say, as A/Cs go, my new Trane XR-16 looks great and it is such a beast. Another perk was the ultra modern Ecobee WiFi thermostat. Looks great in our new home. I feel I made the right decision in choosing Comfort Experts.
Thanks again to the Comfort Expert team for making my life easier and doing a kick ass job on installing our new A/C system.

Greg G.

6/14/2022

Answered the phone right away when I called. Was able to get to my house that same day. They even made it out earlier then they said. The technician was very good. He explained everything and was able to fix my air-conditioning the same day.

Kelsey A.

5/25/2021

*disclaimer - I never post reviews so this is a big deal for me*

All AC companies should do business like these guys!! Don't waste your time with anyone else and just call Comfort Experts first. Here's my story...

For 2+ weeks, I wasted my time and money with my home warranty company and still had no resolution so I decided to message Comfort Experts on Yelp. BEST DECISION EVER! First, it was only 6am and a live person (Ryan) replied within minutes!! He gave me a reasonable fee to come out for diagnosis and was able to come SAME DAY! Ryan showed up earlier than expected and thoroughly explained the issues and options to me. Somehow he was able to get the necessary part in one hour whereas the warranty company said it would take 5 weeks to get. Now My family and I are sitting in my cooled house during this hot AZ summer! Thank you Comfort Experts!

Madison M.

07/02/2022 12:00:00 SA

Ryan and Dakota were so great and responsive in a time of need! They were able to diagnose the problem quickly and even told us that it may be covered under warranty if we check with the dealer. We will definitely be calling them back and when we need them.

Janet A.

06/01/2022 12:00:00 SA

Love this company and their excellent customer service. I called at 11am and Dakota was at my house by 1pm. The best AC company we have found in the state. Also, Ryan, the owner, is always willing to discuss all your options.

Bonnie L.

11/01/2021 12:00:00 SA

Comfort Experts and their entire staff were professional and courteous. They made the entire process so easy. I never felt as if I were being invaded. I can highly recommend them.

Monica C.

6/13/2020

I highly recommend Comfort Experts for A/C needs in Arizona!
This company is top notch. I did my homework - I had researched 20 companies in Arizona. Their honesty, service and guidance convinced me to go with Comfort Experts. Ryan responded to my calls and questions promptly and he was so helpful during a difficult time when my A/C died. A Big Thank you to Ryan M. and Comfort Experts!
Monica in Scottsdale

James A.

08/05/2020 12:00:00 SA

They arrived as stated on the phone- AZ heatwave- problem fixed.
5 stars and I'll use again

Ashley B.

4/13/2020

As a new business owner I was in a panic when we had a power outage and when the power came on my heater kept turning on to 85° IN SPRING AZ.. when the weather is perfect = sauna in my gym .

Confession, this was the 2nd company I called since the first one didnt answer and Inwas SOO happy that Ryan not only answered, but helped me find my breaker box, sent pics to see which one was the AC/Heating unit to turn it off till they could come out and check things out.

The guys that came were nice, one was in training but already a smart cookie since he knew about the common wire? I have no idea what that means but the long story short, my AC units are on, they are not blowing hot air and now I have my nest system connected to my phone and functional!

I told the guy I would pay his initial come out and check things fee because of our phone call and with the added hour was a bit much, but you cant skimp on quality! Hence the 5 stars: great customer service, right on time and my unit is working.

Couldnt ask for more!

Jillian S.

07/03/2020 12:00:00 SA

A++++ from start to finish. They were so responsive, had someone out right away. It turned out to be a big job, Ryan the owner showed up & called the manufacturer of my unit to see if a couple of the parts were still under warranty! They were. I haven't seen that level of customer service in a long time.
And I have to add, as a senior citizen and a woman who lives alone I never once felt like they were trying to scam me. I always have to have my guard up. Not this time.
These are honest, hardworking people. I already referred them to a neighbor. Don't hesitate to hire them.

Carla C.

4/13/2021

The repair guy was professional and friendly. Safe wore a mask. We discussed his finding and I asked what would he recommend as to what needed to be fixed immediately. He did not try to upsale or push me to fix everything he found. That was a game changer!

Will L.

05/05/2021 12:00:00 SA

Made an appointment to have my a/c checked after having some issues, used them last year and was very pleased with the service. Ryan tried a fix to keep from an expensive tear down, unfortunately the issue didn't correct the problem but after calling to check the next day, Ryan came out very quickly and was able to fix the issue w/o a year down. Very skilled and helpful and would recommend their services.

Derik R.

05/02/2020 12:00:00 SA

AC let go mid-day yesterday. The wife and I set up a wind tunnel in the Livingroom to make it through the night. 1st thing this morning, hopped onto Yelp and found Comfort Experts and had Ryan come out a few hours later. Within an hour he had us back up and running :)

Life savers. Thanks Ryan and Thanks Comfort Experts for being on point.

Very much appreciated

Jasmine N.

12/18/2019

UPDATE: used this company a second time for my heater and they were still just as great! Thankful to have found them!

I messaged Ryan at 9 pm because my AC wasn't working on my rental house and he came out the next morning at 7:30 on a holiday. He was not only efficient and transparent about my problem and the possible solutions, but he was also extremely friendly and kind. I will definitely be using his company if I have a problem again and referring him to anyone who has problems with their AC or heater!

Paul W.

4/21/2020

Do your business with these people. They are outstanding in every way.
I will be having them back. Thank you Travis (?) great job.

Devon G.

07/08/2017 12:00:00 SA

Outstanding service! you cannot go wrong with Comfort Experts! Yesterday it hit 116 degrees in Phoenix and our air conditioner stopped working suddenly. Early on Saturday morning my wife called Comfort Experts to diagnose the issues. Ryan, the owner, responded literally within two minutes and mentioned that he could be at our house shortly thereafter, which occurred as he said. Ryan and an employee took only about 5 minutes in our house to identify that wiring cables in our attic had caught fire, which could have been extremely dangerous. Ryan had all equipment on hand to replace the cables and a battery contained with the main unit.

All-in-all, truly remarkable work and a definite 5 star rating. It was a Saturday, Ryan responded immediately, and, fixed a potentially dangerous issue within minutes. Normally you might have to wait hours just for a technician to show up. Luckily, we have befriended Comfort Experts and will use them forever.

Hugh J.

9/28/2021

For the first time in almost 3 years, we finally have air flow. This was a happy accident as my AC needed a minor upgrade for the air scrubber to fit. Comfort Experts took the time when they were done to explain what they did and the rationale behind it. I HIGHLY recommend these guys for your AC repair/upgrade.

Chris T.

2/17/2021

Fixed an issue with our heater. They were quick to respond, quick to come out and the problem was solved within an hour. Price seemed right as well. Thanks for a job well done!

A N.

5/27/2020

This was my second annual AC tune up with Comfort Experts. They were very responsive by Yelp messaging, provided a competitive rate, and multiple appointment options.

The tech, Jeremy, called me 20 minutes before his arrival (which was well within the 3-hour appointment window). I also received a text from Comfort Experts saying the tech was heading my way.

Jeremy arrived and offered to wear PPE for COVID. He was very personable, positive, and cleaned up after himself. He took the time to explain my system was operating properly and had a couple recommendations. Jeremy showed me pictures of the concerns, explained all the pricing, and did not exert any pressure to purchase. The final invoice contained a lot of details and clear pricing.

The tech last year was also very personable and professional. Jeremy was a great reflection on Comfort Experts.

Glenn F.

7/15/2021

Excellent experience. My central air went out and they came out the same day and fixed the problem. Professional, reliable and highly recommended!

Linda B.

05/11/2019 12:00:00 SA

When our upstairs AC stopped cooling, we called Comfort Experts. Ryan was easy to work with, personable, and professional. He explained to us that our unit was very old & leaking refrigerant, and since the old R-22 units are no longer being manufactured, our best option would be to replace it with a new unit which uses the R-410A refrigerant. Ryan was patient as we had to reschedule a couple of times (long story, but we were trying to get our home warranty to help cover the cost of a new unit, which didn't really work out). One thing we liked about Comfort Experts is that they offered to match the price of any competitor who bid lower for the same job. We will use these guys for all of our future air conditioning needs!

Elle F.

3/24/2020

(The owner has now edited his response since he has seen that we have in fact used their company)
My husband made the appointment under his name. My full last name isn't even posted here. Did you just look up F as a last name? It is ignorant to assume that I spend my time creating negative reviews. You're response should be more professional instead of hostile. My review is 100% accurate and I still have the actual quote. I will be posting that now that you have wildly questioned the validity instead of professionally approaching my honest review. And, no I am not one of the many AC competitors that are located within Gilbert if that is what you are insinuating. I have no idea what you are specifically referring about in regard to the second paragraph of your response (which has been entirely removed now) Plainly put, your business quoted me a higher amount than your competitor. That is not my problem.

Nancy F.

7/30/2021

Received a quote to replace non-working AC unit in warehouse. Ryan was great, honest, prompt and friendly. Told us things no other company had like replace with the same manufacturer that the old unit was for the footprint to make it quick, the unit we needed was out of stock so we bumped up to a 16 seer instead of a 14. Unit was up and running quickly and no problems. Appreciate it! Will use again when the need arises

Ralph G.

6/29/2020

I must honestly say that this company is 100% customer oriented. Bryan, the owner, is determined to make your job a positive experience no matter what it takes to ensure ones satisfaction. I had a unit replaced and some issues were encountered. Bryan went out of his way to make it right at no additional cost. He is personable and very knowledgeable in what his crew does. I would highly recommend Comfort Air for any a/c issue that may evolve. Lastly, Bryan is a man of his word...

Bryan F.

2/15/2020

Trevor was very professional and the company was very upfront with charges. I'd recommend them to anyone looking for HVAC needs.

Michael B.

12/13/2019

I have been using Ryan and Comfort Experts for years. I just don't know why I haven't written a review sooner. They are extremely reliable and honest. Not only do they service my home, but I am also a property manager and I trust them for all of my client's needs as well. My tenants always comment about how professional they are. Always on time and always honest! I love how they thoroughly explain everything in a manner that can easily be understood. They have my business for life!

Alycia P.

8/28/2019

Ryan and his company are amazing in every way! From the moment I submitted a quote for looking at our AC units on a Saturday, Ryan was quick and efficient. He communicated with me every step of the way, answered all of my questions and made sure I was in the loop since this was our rental property. Ryan and his team did everything they could to get our units up and running as quickly as possible despite it being a weekend and needing to order new pieces. We'll definitely be using Comfort Experts for all of our needs!

Dan A.

08/03/2019 12:00:00 SA

Sadly, our trusty (not so much really) old A/C unit decided to quit giving us humans comfort, right at the same time the desert reached heat advisory temperatures. Quickly, I searched yelp for highly rated A/C repair companies, and found Comfort Experts, being 100% 5 star rated. I have them a call, and surprisingly they answered at 9:30 PM. I set up an appointment to have the A/C looked at the following AM
Have you ever had one of those repair guys show up to your house, and make you feel that your inconveniencing them? I have, and the people running ,and working for, Comfort Experts, are NOT those guys.
Ryan showed up as promised, 1st thing the following morning. After a quick inspection, Ryan confirmed the the old unit had mysteriously consumed all of its R22 Freon. Well as everyone who's had to add Freon to their A/C in the last 6 years knows, 8 to 10 lbs of Freon was going to be costly. Honestly, the A/C unit was close to 22 years old, and I'm told, had lived well beyond it's life expectancy.
Long story short, Ryan gave us a very competitive quote for a replacement, and was able to get it installed on Saturday, which was only 2 days away. I expected a much longer wait time being summer in Arizona. His crew showed up promptly, worked vigorously all day long, and had us back in comfort by the end of the day. I have to give it to these guys, working in that attic is absolutely miserable . Everyone of the guys were 100% friendly and professional.
So, yes, I highly recommend this locally owned and operated, highly professional, friendly, 5 star rated company! Don't fall for the annoying guy on the radio ad's, give these guys your business.

K T.

04/03/2020 12:00:00 SA

I reached out at 7pm about my AC not cooling and had a response within 10 minutes that they were available the next day at 7am. Jeremy (our technician) was prompt, professional and candid with the entire experience. They replaced the wiring and a component of the unit and now it's nice and cool. Fantastic service, I highly recommend!

Frank S.

10/29/2019

Had received quotes to replace my A/C system in my home that was 20 years old. I contacted Comfort Experts and Ryan came out to the house to discuss and give me a quote on my system. I was totally impressed by Ryan and what he was going to install that I hired him on a Friday and the install was set up for the following Tuesday at 7 am. That morning his team arrived on time and started to work at once. The guys were awesome..friendly and professional. They explained everthing that they were doing and answered all my questions. They were neat and cleaned up above and beyond and their work was outstanding. I highly recommend this local company for their professional, friendly, and quality of work .

Gina M.

5/30/2020

It's never a good time for your AC to go out but living in Arizona in the summer, it's a really scary event. Last night and into this morning, my house temperature rose to 90 degrees. I had requested some quotes around 9pm last night but never heard back. I requested additional ones this morning around 6 and Comfort Experts answered within minutes. My technician Trevor was here by 8 and my AC was fixed by 11. In very impressed with the response time and customer service I received and a new AC is in my future. I will definitely be calling Comfort Experts back to help me with that purchase. Thank you Trevor. You were professional and kind and got the job done!!!

Ronda T.

8/25/2020

My AC went out and I called Ryan Constrom he was out with in 30 min. He was a very professional and nice gentleman. He looked at my AC said it needed repair. He was going to schedule me in the next day but was very kind to go to the shop and pick up what was needed to repair my AC. He did it all in the same evening. I can't thank him enough how kind he was to do it right away. I would definitely recommend them.

Jeff S.

03/08/2020 12:00:00 SA

Ryan was very knowledgeable and professional. A joy to work with. Tech Clay and assistant Uriah spent a lot of time prepping our foam roof that everything level and neatly installed. Unfortunately the roofing contractor that came in the day after the install decided to remove all of the new 4x4's and foam in the roof, setting the new supports on top of the new foam. Not a big problem but negated all of the install's hard work. Lesson learned - when setting units on foam roof, roofers prefer to have an unbroken foam coating.

Ryan returned at my request a week later to confirm the install was still good (no charge) after the roofing contractor removed and replaced the new unit. Ryan also spent a lot of time discussing the pro's and con's of several different package heat pumps systems helping me choose from the many choices out there.

Would recommend this company.

Jessica Z.

12/05/2019 12:00:00 SA

All around excellent experience! I requested a quote for 2 new ac units and Ryan M reached out very quickly. He came out the next day and was very thorough and explained everything to me. He gave me a very fair quote. We did get quotes from about 7 places and at the end of the day the work that Comfort Experts was right for us. We did research and read reviews and it was the right fit for us! We called Ryan the day before thanksgiving and he got us on the schedule for the following week. They are installing today and will be done but so far they are excellent. Very hard working, very respectful, and overall we are very very happy! Definitely recommend. We will be using them for all AC needs from now on.

Ashley O.

5/29/2019

After waiting on an AC guy for weeks I decided to give comfort experts a call. I requested quote Ryan was at our house within an hour. Diagnosed problem, ordering parts and will be back to install tomorrow. Very prompt and professional. We will be using them in the future! Thanks again, Ryan!

Robert G.

9/14/2020

Company does a decent work they try to upsell you a lot but the dude came to my house he wasn't even wearing a mask I really don't care because I wasn't wearing one either it's just an observation

Dawna S.

5/17/2019

This will be our third summer in AZ. First two companies that came out only wanted to sell us on a yearly maintenance plan and it didn't seem they really did much. Ryan was certainly a relief. He was the first company that actually washed the coils! Felt very comfortable that I was dealing with an honest company for a change. Comfort will definitely be who we call next Spring to get the AC ready for the summer.

Whitney W.

06/08/2019 12:00:00 SA

Contacted company through Yelp, Ryan was quick to respond and came out within 20 min at 5:30 PM on a Saturday. He found out what was wrong and was out the door within an hour. The cost was reasonable and included his labor!! Hands down I can not recommend him enough!! Professionalism at its very best . I sent his information to all my neighbors, they are so happy to have a reputable connection.

Thank you Ryan!!!

Myca E.

11/13/2019

The day we called Ryan to check out our AC, he came within an hour to check it out and gave us a quote for a new system. They installed the next day. Excellent service. Also accommodating with our requests. Highly recommended.

Erica C.

4/25/2020

Tech came out and told me I needed a new unit before he even came inside. Inspected my unit and said I was 11lbs down and that my whole system was an electrical fire hazard. Tried to push a new unit and maintenance plan on me. Second opinion came out...turns out I was 3 lbs down and my unit is fine. Electrician came out and said there was no electrical issues. What a scam this company is!!!!

Lizard H.

06/11/2019 12:00:00 SA

Excellent service! Very responsive, which is what you want when your AC goes out mid-summer. Have been dealing with Ryan for years and have referred family members as well. Everyone has had a good experience. Honest, reliable and reasonably priced. Highly recommend Comfort Experts.

Janet A.

10/26/2019

Recently my AC broke and I needed to find a reputable company to repair it quickly. Looking on yelp and finding that Comfort Experts had good reviews, I requested a service quote. They got back with me immediately, and were at my house first thing the next morning.
They were efficient, kind, courteous and when they had to return through no fault of their own, they made me feel like I was a priority.
I would recommend them to anyone, family and friends, and I plan on using them when I need to service my AC unit again.
5 stars

Update: Our old unit finally gave out and we called Comfort Experts right away. They came out, gave us a reasonable quote and installed the new unit within two days.
Again, we will only give our business to them! Thanks!

Brenda B.

07/01/2019 12:00:00 SA

I called the Comfort Experts because my air conditioner wasn't cooling my house as well as it should. They arrived before 30 minutes. The refrigerant was low. He added the refrigerant and a dye so it could be checked later for a leak. Very knowledgeable and wonderful at explaining the issue.
Definitely a great experience and very appreciative. Thank you!

Now if I can get Yelp to change my location to Gilbert, AZ.

Debra O.

7/20/2018

This company is the best! Really incredible service and are trustworthy to boot! They were able to come out within 2 hours of my call and fixed my issue in less than an hour which was really necessary as it was 112 degrees in Phoenix and I was literally melting. Ryan is the owner and very professional knowledgeable and friendly. I've had multiple properties and many rentals and I wouldn't use anybody but Comfort Experts!

Ray R.

12/23/2019

My reviews are far and few between as I save them for truly spectacular services. This particular company deserves the highest of accolades. I am somewhat of a techie but have limited knowledge when it comes to HVAC. I reached out to Comfort Experts to help out with three Nest thermostats that I installed in my mother's home that were not heating properly. Ryan promptly responded to my request quote. Despite not having an opening until a week from now, he offered to diagnose and help me fix my problem over the phone. At my convenience, I called his cell and he answered on his lunch break. He had me snap a few photos to check the setup, made a recommendation, and everything was soon up and running smoothly. I offered to send a tip via Venmo or Zelle but he respectfully declined and asked that I call should I ever need his services again. My parents were small business owners and it wasn't until I called Ryan that I've seen a similar level of customer service. I can be difficult to impress and this company made that task look easy. I will look no further when seeking out an HVAC company in the future. Thanks again!

Miri P.

08/06/2020 12:00:00 SA

My AC stopped cooling at 1:30pm and I immediately shopped for a few AC companies and Comfort Experts were one of the first ones to give me an estimate! Got here by 3:30pm and had it totally fixed by 5pm! Ryan was excellent! He was kind, wore a mask the whole time, and made sure we knew the steps we needed to take so that it would be easier on the wallet. Fantastic service. I will definitely be returning to Comfort Experts for any AC needs! Thanks Ryan!

Daisy H.

07/09/2019 12:00:00 SA

Our AC went out last night and called Comfort Experts based on fast response from Yelp inquiry. Ryan was at my house within 20 minutes and had our AC working again so quickly! Very professional! I will call them again for the yearly check ups.

Leslie H.

9/27/2018

They were quick, honest, and fairly priced. Called when the AC went out upstairs and they were able to get to my home quick. I asked a friend who does commercial AC and he said their prices were fair. I would use them again for sure.

Heather D.

6/13/2020

AC stopped working during the weekend. Contacted them on a Saturday through Yelp and got a response within one minute. They came out quickly and were professional.

L F.

06/05/2019 12:00:00 SA

Comfort Experts is everything you want out a company. Ryan showed up ahead of schedule after one of the quickest replies I've had in years. Not only was he courteous, professional, quick to diagnose the problem but his pricing was very reasonable. I highly recommend CE and if I need ac or heating help, I will use them from now on.

Jessica W.

5/30/2019

After having another company quote us and give us nothing but a bad sales pitch, Comfort Experts provided us with awesome and efficient service that was honest. They got the job done quickly, and Ryan and Clayton offered great customer service.
Thank you guys!

Deacon F.

12/06/2018 12:00:00 SA

These guys are great, they helped me out last year and I went straight back to them this year. They are still professional, friendly, and efficient. I was having some furnace issues where my heat wouldn't blow hot air and within a day set a time, came over and had it up and running in an hour from when they started.... definitely happy with the service and will continue using them in the future.

Jessica M.

05/02/2020 12:00:00 SA

Our air conditioner broke at night, we called at 6 AM and Comfort Experts was come and gone before noon. Good service, happy to have air conditioning in AZ.

Pat C.

3/14/2019

Comfort experts went above and beyond to make sure that we got up and running again quickly. Ryan was great, start to finish. Explained everything thoroughly and handled business! Thanks comfort experts. WE HAVE A NEW HVAC COMPANY!

John C.

11/14/2017

After an extensive RFP bidding process of 10 vendors Comfort Experts came out on top. I have been partnering with Ryan and Ryan at my commercial site for the better part of 2017 and its a decision I wish I had made sooner. These guys are amazing; they work on your Carrier RTU package units, Carrier and LG mini splits, AHU, AAON, and ecobee system. They have done service, repairs, retrofits, and installs and their work is far superior to any vendor I have come across in the valley. They are extremely talented at what they do and don't try to up-sell anything. We worked together on a PM plan that works for the business and they tailor their services when needed. They always pickup the phone when I call, are willing to do unplanned and unscheduled site-visits on a moments notice, and work around our business schedule. They are trustworthy, punctual, hard-workers, and once you get to know them on a personal level they are good guys. You will not be disappointed if you decide to procure their services.

Connie A.

5/13/2020

Called about a room in our home that doesn't cool down in the summer heat. Told Ryan I thought we needed to run another duct to the room from the AC. He called right away and scheduled a time to come out. He reviewed our situation and gave a fair estimate on running the new duct. But he also suggested some less expensive alternatives that should help, like sun screens for the two windows. He also shared details on how and where to have it done.

Jenna L.

7/14/2018

I highly recommended comfort experts! They were able to come out on the same day and quickly diagnosed and fixed our issue. The price was very reasonable and they were willing to answer questions and give us information. They also gave us a call ahead to let us know when they would arrive and they were right on time!

Nakia S.

6/23/2017

You can't go wrong choosing Comfort Experts for your HVAC needs. I found this company using a random Google search and boy am I happy that I did. Ryan has exceeded my expectations for an HVAC vendor and has showed professionalism and great communication with myself and our customers on top of superb repair quality. I HIGHLY recommend Comfort Experts for all HVAC needs.

Robb B.

2/19/2018

Prompt, friendly, knowledgeable and most of all, honest! Explained the problem in detail and provided options for the fix. I will be using the Comfort Experts for all future HVAC needs.

Greg K.

05/01/2019 12:00:00 SA

Called comfort experts for annual maintenance for the HVAC on our house and Ryan was great! He inspected everything including the blowers in the attic, and clean the coils on the outside unit. Not only did he find a part that was worn out, but he informed us that although our unit was working great, the old style of a/c is going to be phased out in 2020, so repairs/replacement will become more expensive as the parts get used up, and gave us pointers on what to look for in the future.

Marc D.

12/17/2018

The technician showed up promptly at the scheduled time and had our heat up and running in 15 minutes. The tech was friendly and provided information on what was wrong and how I could DIY the issue should it happen again. I highly suggest this company! I will definitely be using them to replace our old A/C unit in the near future!

Kimberly G.

6/18/2019

Great service! Ryan was extremely responsive and was out at our house within 4 hours even for a non-emergent repair. He was informative and thorough. We will be calling them again for our maintenance/repair needs.

Brit A.

6/15/2019

Ryan responded quickly and was able to come out the same day. Fixed our problem and would definitely use again!

Graham M.

02/12/2019 12:00:00 SA

Ryan and his team were friendly, knowledgeable, and efficient. I had a great experience with Comfort Experts and I highly recommend them to anyone with heating/cooling needs in the Phoenix Metro area!

Dan H.

5/16/2019

We have used Comfort Experts for our A/C service for the last few years. Ryan has come out and listened to our concerns and found the problem each time. He has always fixed the problem and is honest about what actually needs to be done. He has never tried to upsale us for unneeded repairs. We will continue to use them for all our A/C services in the future and are confident to recommend them to all our friends.

Alan L.

05/04/2016 12:00:00 SA

We had our AC fail on the hottest day of the year so far. Based on recommendations from neighbors, I contacted Comfort Experts.

I spoke with Ryan, one of the owners, and within an hour or so, he was at the door to help us. He was very professional certainly knew what to look for. In a 45 minute period he had the AC unit back up and running.

The response was great, the work well done and all at a reasonable price.

Valerie S.

04/10/2019 12:00:00 SA

I was desperate to have someone come out today since our air conditioning was not working. As I was searching through Yelp I found several great companies with lots of stars. Comfort experts was able to come out today within hours of my request. Ryan was very professional and very knowledgeable and quite funny. I appreciated his honesty and his explanation of the current status of my air conditioner. I will definitely be using this company and will request Ryan in the future.

Bob H.

04/04/2019 12:00:00 SA

Ryan came out same day I called to give me a quote Ryan was best price out of all 4 quotes. He was pretty laid back, straightforward, and no upsell tactics. Ryan and his guys came right on time if not early to do job today. All workers were friendly and professional. They got the job done quickly, and did everything Ryan said he would do. Cleaned up nicely and had a guy come within an hour and haul all the old equipment away. Make sure to call these guys and get a quote. You will not be disappointed. I only wished they did plumbing too.

Mary J.

6/17/2015

My A/C went out late last night and Ryan from Comfort Experts was able to fit me in between appointments to get my A/C running before 9:00 AM! I work from home and there is no price to put on having my A/C work when it is supposed to be 113* out today! He is reasonably priced and a super nice guy. I highly recommend them and will only use them from now on!