Best Businesses in Phoenix, AZ

Modern Resolution did a great job replacing all the windows in my home. The new windows are beautiful and Jacob and Ryan worked hard to ensure every aspect of the job went as smooth as possible. Definitely would recommend!

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

Chuck is the best! Not only did he show up and give me a very competitive price on screens for two of my rental properties, he was very professional and was able to get the job done ahead of schedule on both properties! I would highly recommend him and Sunnyside Sunscreens to anybody looking for 5 star service and very affordable pricing! Thanks again!

They did a nice job with ordering the window but the installation process was a mess. They left Nails out in my shower and I stepped on one the next day... they didn't cover anything so we had dust all over our brand new vanity and toothbrushes... they had to cut the stucco but they came out the next day to fix it! Took about three months to get our window orders which is common in the field at this time. They were pleasant to work with I'm just unhappy with the cleanup job... luckily one of my children did not step on the nail!

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

We had many dual pane windows which needed to be replaced.
We e-mailed one place for an estimate, but they wanted to charge $100 for the estimate.
No thanks. If your estimate is high, I lose $100.
Two vendors did not return my call till I had already gotten an estimate with Apache Glass.

First, the price was great and they did good work. The guys had to come to our home twice and on both occasions they were on time or early and finished in a timely manner. They were professional and respectful.

We did have some scheduling issues, but fortunately things worked out well. We were called and scheduled but the day before they explained that they did not have all of the glass. They came to our home and did about half. Fine. No problem.

They rescheduled, but one of the glass windows was not in a second time because it was broken or something. No problem..... was hoping to get this done asap. We listed our home for sale this week, and luckily they came during a time where we had no scheduled visits.

They came today and finished everything. I am very happy with the work.
However, if you're in a time crunch and are doing a lot of windows, you definitely want to schedule ahead of time.

Even with it not getting done as quickly as I wanted, with the price and the service, I'd still go back to Apache Glass in a heartbeat because scheduling mishaps happen. However, good service and friendly people are hard to come by nowadays.

Dustin came to our house and answered all our questions, along with providing us with a great a price. The window installers were beyond great and hardworking. They knew exactly what they were doing, working efficiently and quickly. We had LEI replace 20 windows in our home. I would def recommend LEI to others.

Once again, the service was great.  Prompt and efficient. They had to come out three times, (not their fault), and were always ontime and very nice

As a Realtor, I've seen a lot of glass companies promise things to their clients but when it comes down to customer service, they run. Desert Breeze is like no other glass company. They care about their customers and the products they use. They are the only glass company I can put my name to. Call them today. You won't be disappointed!

I visited their showroom to inquire about a window replacement.  The only person there was what I assumed was the warehouse man.  He advised that the salesperson was out but he would take my information for the sales person, which he did.  When I said it was for a single window, he advised that they have a minimum of three.  He did offer the alternative of selling me the single window and gave me a reference for someone that could do the install.  As a retired small business owner, I was impressed with his desire to help me.  But then I never heard from the salesperson.   I won't beg a business to take my money and am offended when I take the time to travel to their office and a salesperson won't take the time to make a phone call and give me a price.  Obviously they have the wrong person in the sales position.

Great company to do business with. Got my free estimate and decided to give them the job of installing new shower doors. They were able to accommodate my time constraints and the work was carried out on time and professionally. Very satisfied with the end result and would happily recommend their services.

I purchased a 12 X 36 window to replace an old aluminum window above our shower.  They told me it would take 2 to 3 weeks to get the window.  After 3 weeks I was contacted and they told me that it would be installed on Friday, 9/23.  The office manager, Kelli told me the installer would be there about 10:30 am.  I waited until 2:50 pm, when Kelli called and said their installer got tied up.  She asked if they could reschedule for the following Thursday or Friday.  I told her I had an appointment on Thursday, but Friday worked well.  She told me I would be first on his list.  On Wednesday I got an email to call Kelli.  I phoned her and she asked if their installer could come on Thursday, 9/29.  I explained that my appointment had been rescheduled and I was available on Thursday.  I asked if I would be first on his list? Kelli said yes, that he needed to pick up some doors but should be at my house by 10:30 am.  On Thursday I waited until 1:10 pm, without the installer showing up.  I called the office and got their voicemail.  I left a message that their installer had not showed, and requested she call me back.  I got no return call.  At 4 pm I called again and got their message machine again.  I again told them that their installer had not arrived and requested a call back.  Again, no return call.  
On Friday 9/30 at 8:45 am their installer arrived.  He replaced the window and left.  I went to their office to pay the balance.  Kelli handled the transaction without any word of the previous day's messages.
It appears that if you have a small order, you are put in limbo.  Common courtesy would be to call me back and explain the situation.

Good people, great customer service! I called them Thursday morning and at first he said they we're booked full but I told him final walk-thru inspection was on Tuesday and I had to have it done by then so he sent someone to measure it that day. They rush ordered the glass and replaced it first thing Monday morning. Installer had over 25 years experience and it took him less than an hour to replace the window. Very pleased!!

Poor Customer Service - I will also respond to the negative review below by Michael V and the response by CK Glass.  The installation of these windows DOES NOT FALL ON MILGARD, the manufacturer. The poor response time by CK Glass to rectify the leaking windows during monsoon time was Uncalled for. The customer never took issue with the home being flooded by the rain yet CK glass continued to not show up for scheduled appointments to rectify the situation or return phone calls. The voicemail box was continually full  with no way to make contact on several occasions. The windows leaked  like Niagara Falls, carpet and furniture were soaked. The lack of communication, not returning phone calls, or emails, not keeping scheduled appointments, all by CK Glass not MILGARD. How many times does a customer have to sit and wait for no-show appointments by CK Glass? How many times does a customer have to call to get results before reverting to this negative review. Over and over again for several months the office manager blamed the owner, the owner blamed to office manager, the office manager blamed the manufacturer. This is a business owner-customer negative review. No one else is responsible for missed appointments, no returned phone calls from the owner and the office manager for weeks at a time. The responsibility lies with CK Glass for not showing up as scheduled and promised on several occasions and for the lack of communication between the owner and the customer. These windows were installed on March 10, 2021 with the last no show appointment on November 2, 2021 at 4 pm as promised. It was stated that the owner was occupied with another customer and would arrive by 5 pm. This is November 27th with still no apology or communication from CK Glass for not showing up or fixing the leaking windows.

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