Best Businesses in Phoenix, AZ

Great service and price. Did not try to up-sell. On time and fast installation.

I am unhappy with their  service.
35x47 peice of untempered class w polished edges ordered.
1. I asked them to confirm by measuring the correct measurment on my peice before I came out to pick it up and they did not want to do it. They said it was labelled with those measurements.
2 The glass comes completely open with nothing covering it and it is dirty.
3.  Once home and cleaned there were scratches on it.
4. There remedy was to bring it back and they could try to repair it or would have to order new one.
5. I explained the difficulties of bringing it back in the Kia Soul I picked it up in asked if  they could just give me a discount on it and I could send pics of scratches.
6. The attitude of the representative led me to end the conversation and tell them I would just put it in the review.
7. I paid for the glass and picked it up and they wanted me to pay more with my energy, my time, my money  (with the time, gas and helper needed) to cover their product defect. If I could not have lived with the scratches, I would have had to have done that, maybe having to do a third trip if they had to reorder it. Otherwise I would have to buy another elsewhere.
8. Personally I would have been happy to give someone a discount to remedy such a situation.
This is glass! GLASS

I had a piece of glass cut here for my coffee table.  It was really dirty when I picked it up and I can't really climb underneath the table to clean it.  Glass was quite thin.
The front office receptionist was super nice.

If I could give them no stars I would. In the beginning all sounded very good. After my initial meeting with one of their employees an appointment was made for someone to come to my home. No one showed up, they didn't even call. After a week we called them to see if anyone would come. The person who came was not very knowledgeable about the processes of how the turf or anything was laid. When he left he said someone would call to make an appointment and no one did yet again . Two weeks later no calls or emails no contact we called the finance company to close our account and they took the money from the account but never came to do the work. This business was sloppy and its sad that the consumer would have to be after someone who is trying to sell services. I now have closed my account and have gotten a full refund but it is still upsetting to pay someone for something and then have to go chase them to figure out what is going on. Do not recommend to anyone find someone who cares.

I called Israel back in August 2022 for window screens, and paid him a deposit. And here we are in the middle of January with no window screens. I've called him many times and keep getting the run around. I would avoid doing business with him because as I've found I am not the only one he's done this to. Keep an eye out for a news segment because im going to make sure he doesn't do this to anyone.

I purchased a refrigerator and waited all day for delivery (which I took a day off from work) and nothing.  No phone call, text, email.  

Then to find out that the incompetent salesperson, Miss Emily failed to order the panels.

Ok, people make mistakes.

But then, she FAILS again to remove the charge from my credit card. Not only that she FAILS again to reorder my appliance...which I desparately needed.

I called and then the idiot tells me that the refrigerator will not cost me another  $1000!!!!  So, of course I refused to buy.

I went online tonight to see that it went on sale ONE day later at 20% off.
Can you imagine???  I ordered it again, but now I lost my coupon for 24 month financing.  

This stupid girl along with her imcompetant manager should be fired!

Thanks for nothing, Home Depot!

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to have $1500 worth of blinds ordered and in stalled by homedepot.  
1.  Ordering:  good, the lady who ordered was good, but after that was all dow hill.
2.  Paying  for measurements:  the person to come and measure was Real baad.  He called at 7:45pm to set time, not during working. They he didn't suppose to do, calls only during working hour, LIES....... ans they would take of it.  LIES... continue reading.
3. Delivery of blinds.  They told me the blinds would be delivered at my back garage door, no, no... two delivered front door, one back door, WOW.  I called to explain I was missing blinds and when would they be delivered.   They told me Thursday of the week, nothing.   I called  and told them I didn't receive.  They looked up my order said the computer shows Friday next day, nothing delivered again.  I called again and they said Saturday, nothing.    You can imagine how I felt now.  Didn't get until Monday the next week.   They did the ordering and made more excuses on way delivery wasn't done on time or correctly -Bad customer service
Installation: They promise that the installer would call during work hours  to set up time, again lies,, no he called again at 7:45, during my dinner time which  shouldn't be used for other things.   I asked why he calling so late, he said that's when he makes his calls ummmm.  Homedepot said it wouldn't happen again, but again it did.  Pooooooor customer service
4.   I will NEVER use Homedepot for any more projects. Their unreliable, make up excuses (lies) to cover for installers, delivering and they're unreliability.  One star is all I can give, if a negative 1 is possible I would give.  Its a bad time to give bad service.

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