Best Businesses in Phoenix, AZ

Great service and price. Did not try to up-sell. On time and fast installation.

While I did not ultimately have this company do work on my home I did have them give me a quote and I spent a good amount of time talking with several of their employees. I want to specifically call out Carol who worked with me over the phone and personally saw to it that I received everything I needed. Their employees were professional, not pushy, and made sure I understood the details of the products available. For the record, I did not end up working with them because I learned I had a warranty for the glass under the original installer which made the repairs free. I would recommend Nelson Glass.

I had a piece of glass cut here for my coffee table.  It was really dirty when I picked it up and I can't really climb underneath the table to clean it.  Glass was quite thin.
The front office receptionist was super nice.

Do not recommend this company for landscaping. Seems like a fly by night company and they got us. If I could have them pull up the entire back yard and refund my money I would. We started this process in April and was told it would be a week long project... they finally completed the project in June. We had MANY hiccups, the project manager Devin was nice but horrible communication. He blamed everything on others when 95% of the errors were due to his lack of communication and effort. We had to hound him to come out to our property to speak about what was going on and so he could physically see the errors that were made. He would tell us that he would be out and then never show up, no call nothing.
We received two total different sizes of river rocks, but it wasn't worth the hassle of having them take it back because the workers (who rarely knew what they were supposed to be doing) already began laying them. I had to go out and have them hide the larger rocks on the side of the house instead of mixing them in with the smaller rocks.  Our turf was laid incorrectly and they sent out the workers to fix it 3 times, if Devin would have just showed up the first time to check their work it could have been prevented but he was just so busy that he didn't have time even though there were multiple jobs going on in our neighborhood  that he had time to go to. Worst customer service I have ever received, even down to the receptionist.

Go spend your money with another landscape company and save yourself the headache.

Unfortunately, I have found the service levels of Bird Glass and Israel to be poor at best.  I understand delays because of product shortages, I understand repairs to previously installed products don't receive the same attention as new jobs. What I can not deal with is multiple and when I say multiple I mean 7 times I was promised that someone will be out to fix a leak in the shower installed, just a few months ago.  Israel has said he will be at the house and was a no show. But more than that no even giving the courtesy of letting me know that he wont be able to show. We all have busy lives, we all have jobs and understand when things come up. What is the challenge is the constant telling me he will be there and not showing.  It effects my schedule it effects my wife's schedule.  The lack of consideration and concern for my time is uncalled for.

Ordered a hot water heater to be installed, price was competitive but product was not delivered/ installed during window.  Neighbor asked where I got mine because his just went out.  Said Home Depot, he place similar order and they never showed.  The 3rd party Home Depot works for to install Hot Water Heaters is. Or reliable

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to buy a shed that Home Depot was showing in their garden area.  Went to customer service to order it on Apr 24.  Yes, it was available.  So I ordered the materials needed to build a floor and shingles for the roof.  I, then went to a shipping service and paid them to pick up the shed.  They were to wait for my call to tell them when it would be ready.  I'd been promised that it would be that afternoon.  I paid the service.  Then, that same day I get a call that the shed was not available.  That I could pick up everything but the shed.  I asked when the shed would be available and the man told me the 26th or 27th.  The next day I call and I was told that the order was cancelled.  How could it be cancelled?  So I advised the customer service person that it wasn't cancelled by me.  She tells me that the shed is in stock and that they will pull it.  OK.  I receive no call.  The next day I go to track the order and there's nothing there.  So I call again.  These calls I make take at least 30 minutes of holding time each.  When I speak to the lady, she knows nothing about it, but tells me it wasn't cancelled.  And like the others, it will be available.  I ask her if she can guarantee that and she transfers me to Angel at the store.  I get hung up on, but Angel calls me back.  She tells me that the one available showing on the computer is the model and that the actual shed is not available.  She continues to inform me that because it hadn't sold well, they probably wouldn't get any more in stock.  I am incensed now.  I paid the delivery service in advance and will probably not get my money back.  And I will receive no shed which I need desperately.  So, I cancelled everything.  She assures me that my credit card will have no charge on it.  We'll see.  I can guarantee her one thing.  I WILL NEVER SHOP HOME DEPOT AGAIN.  Lowes, here I come.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php