Best Businesses in Phoenix, AZ

Great service and price. Did not try to up-sell. On time and fast installation.

We were looking up a glass place while in the gilbert area and this company came up.  My husband went in and it wasnt your typical glass place .  It didnt have any showroom just a bunch of desks thrown together   Very strange.   We ordered a piece if glass which took about a week and a half to come in ... but no one let us know it was in... we called they told us it was in and then the next day they said it wasnt there   It was just a piece of cut glass barely sanded not beveled or smoothly sanded  so why did it take so long..???

I contacted Mirage Glass appx. 2 months ago for a quote on replacing a pane of glass on a sliding glass door. When they came out to measure I was told that in order to prevent condensation from getting in between two panes, get both panes replaced (only one was shattered). I received my quote, and decided to go forward with getting it replaced. Friday I was promised a call back to see if the glass was in stock. Monday I followed up and was promised a call back which never happened. Tuesday when I called to find out what is happening, I was told it says here we called you back yesterday but that's besides the point........GREAT! I love being met with attitude when i'm trying to give your business money! I was told that the price I was quoted included two panes. Couple hours later I get a call back and was told that the quote was incorrect, and now it's doubled to almost $800. All of this after I was referred to Mirage glass, after I was quoted a rate, and now it's double?  What a terrible way to handle this situation. I hope the owner, Rick, sees this and can learn from this. Each time I called, three separate girls handled my calls-making excuses as to why I was not called back. If you're going to quote someone and ask me do you approve of this quote then stick to it. Don't make excuses, don't lie and say you called me when you didn't, own up to it.

latch is  an awful company I would not recommend them to anyone they try to rip people off
charge people for stuff they didn't do
and don't to the job right
don't know how they are still in business
salesman reels you in then you never hear from him again never comes back to see how the job is going
and they hire people who are not licensed
horrible company
I give this company zero stars

Israel is kind and does quality work. His install went very well and the product is perfect. However, he has opportunity on how he follows up on requests and timing for communication. I really wanted to support this small business. Technically, I had a second project he was supposed to start, but never got back to me. This rating is more of a reflection of the communication gaps.

Ordered a hot water heater to be installed, price was competitive but product was not delivered/ installed during window.  Neighbor asked where I got mine because his just went out.  Said Home Depot, he place similar order and they never showed.  The 3rd party Home Depot works for to install Hot Water Heaters is. Or reliable

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to have $1500 worth of blinds ordered and in stalled by homedepot.  
1.  Ordering:  good, the lady who ordered was good, but after that was all dow hill.
2.  Paying  for measurements:  the person to come and measure was Real baad.  He called at 7:45pm to set time, not during working. They he didn't suppose to do, calls only during working hour, LIES....... ans they would take of it.  LIES... continue reading.
3. Delivery of blinds.  They told me the blinds would be delivered at my back garage door, no, no... two delivered front door, one back door, WOW.  I called to explain I was missing blinds and when would they be delivered.   They told me Thursday of the week, nothing.   I called  and told them I didn't receive.  They looked up my order said the computer shows Friday next day, nothing delivered again.  I called again and they said Saturday, nothing.    You can imagine how I felt now.  Didn't get until Monday the next week.   They did the ordering and made more excuses on way delivery wasn't done on time or correctly -Bad customer service
Installation: They promise that the installer would call during work hours  to set up time, again lies,, no he called again at 7:45, during my dinner time which  shouldn't be used for other things.   I asked why he calling so late, he said that's when he makes his calls ummmm.  Homedepot said it wouldn't happen again, but again it did.  Pooooooor customer service
4.   I will NEVER use Homedepot for any more projects. Their unreliable, make up excuses (lies) to cover for installers, delivering and they're unreliability.  One star is all I can give, if a negative 1 is possible I would give.  Its a bad time to give bad service.

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