Best Businesses in Phoenix, AZ

Great service and price. Did not try to up-sell. On time and fast installation.

Extremely disappointed in my leaking shower! They tried reasealling it and replacing bottom brackets but water still runs down and escapes! Water all over the floor.
I would not recommend them. Still trying to get resolved. Feel the manufacturer screwed up and I should be refunded.

They were fast, courteous and the most cost effective.  After comparing pricing with the other Yelp listing Mirage had the best cost.  The product was delivered in one day by a great father son installation team that went above and beyond.

A followup to first review for Latch. A gentleman by name of Keith got a hold of me to try to make things right and was very apologetic for the way things occurred. He assured me he would send out a project manager to assist me if I would give them another chance to give me a quote. I did. Keith did send out a gentleman by name of Daniel, who was very kind and respectful and wanted to make things right. I explained what happened and I told him the few projects we are considering (would like) to do in our home: Small kitchen subway tile project, a bathroom extension - providing a shower in a 1/2 bath, and allowed him to measure for a shutter quote.  he was very kind and was very efficient and thorough in drawing up plans. Now just awaiting the estimates for each project. Anxious to see how good rates will be and if we can continue to move forward with Latch/Daniel with any of the desired projects.

I was referred to Isreal and Bird glass from a contractor friend. I would echo other people's comments that communication is a challenge. I had to call him a week after we were scheduled for install to remind/reconfirm. The install went ok but was not sealed properly. For 6 weeks I called and texted Isreal to complete the job. He didn't respond for 3 weeks and then scheduled a time and he no showed and didn't call. He didn't respond for another 3 weeks and then we finally scheduled a time and he AGAIN no showed and no call. Throughout this time we couldn't take a shower without water getting all over our floor. I finally had to call another company to fix and finish the job. I like supporting small businesses but I also want to get what I pay for. Isreal - very disappointed as I was hoping to give you a strong endorsement.

Ordered a hot water heater to be installed, price was competitive but product was not delivered/ installed during window.  Neighbor asked where I got mine because his just went out.  Said Home Depot, he place similar order and they never showed.  The 3rd party Home Depot works for to install Hot Water Heaters is. Or reliable

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to buy a shed that Home Depot was showing in their garden area.  Went to customer service to order it on Apr 24.  Yes, it was available.  So I ordered the materials needed to build a floor and shingles for the roof.  I, then went to a shipping service and paid them to pick up the shed.  They were to wait for my call to tell them when it would be ready.  I'd been promised that it would be that afternoon.  I paid the service.  Then, that same day I get a call that the shed was not available.  That I could pick up everything but the shed.  I asked when the shed would be available and the man told me the 26th or 27th.  The next day I call and I was told that the order was cancelled.  How could it be cancelled?  So I advised the customer service person that it wasn't cancelled by me.  She tells me that the shed is in stock and that they will pull it.  OK.  I receive no call.  The next day I go to track the order and there's nothing there.  So I call again.  These calls I make take at least 30 minutes of holding time each.  When I speak to the lady, she knows nothing about it, but tells me it wasn't cancelled.  And like the others, it will be available.  I ask her if she can guarantee that and she transfers me to Angel at the store.  I get hung up on, but Angel calls me back.  She tells me that the one available showing on the computer is the model and that the actual shed is not available.  She continues to inform me that because it hadn't sold well, they probably wouldn't get any more in stock.  I am incensed now.  I paid the delivery service in advance and will probably not get my money back.  And I will receive no shed which I need desperately.  So, I cancelled everything.  She assures me that my credit card will have no charge on it.  We'll see.  I can guarantee her one thing.  I WILL NEVER SHOP HOME DEPOT AGAIN.  Lowes, here I come.

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