Best Businesses in Phoenix, AZ

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

Good experience at Home Depot for Garage disposal got backed up and we were in a pinch to get it fixed. Went to home depot for some tools. I ran into Jim (raider fan) while grabbing the wrong tools. Lucky for me Jim was an actual plumber so he talked me through what I should do. He also pointed to some washers and other implements that may help my leaking situation.

I was so happy that I stopped at this Home Depot and even was able to buy some gorgeous flowers.

My husband was able to fix the garbage disposal and the leaky pipe promptly once he was off of work. Thanks Jim for helping me out. Nice to avoid weekend Plumber fees if you can do it yourself.

Had my storefront window vandalized and needed to get it replaced as quickly as possible. I called Square One Windows and they came out to my business within an hour of calling. Veltry, owner and installer, couldn't have been nicer or more easy to work with and the window was ordered and replaced within 24 hours! I now have a window guy I can always count on. Thanks again Veltry!

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

First let me say, Bryan and Defender Solar Screens are great to work with.
Great communication, Timely Quote and install with Easy billing, Product not so much.  It looks good from outside and dressed up our house nicely from the outside. But that's not actually the purpose of sun screens.

The negative is more on the product.
These were replacement screens from when we purchased house in 2004.
I had previously put on Screens before we even moved in and they were a great move, Sun screens look good, and best of all. Kept the interior of house cool and shady, We could have blinds open full AZ sun and inside would be blocked from sun and still in shade. Had them cleaned a few times oven the years and it was more discoloration and age that  we decided to replace.

These were to be same protection and shading level with recommendation that frames also be included. No issue with that.

They look fantastic from the outside. Protection of inside much lower than previous and actually really disappointed these were supposed to be 90%. Quote advised that was was currently installed.
I don't know if products have change, but certainly not for the better.

Blinds will always be closed and that is huge disappointment.

Workmanship good, But sorry I did it.

Recently remodeled my home and decided to go with Capstone for my new door which included door, framing, drywall, and stucco work. I mostly dealt with Greg and Audrey, both were very friendly and very communicative! They kept me updated every step of the way and followed up with me before and after each phase of the project to check my satisfaction with the work that was completed. They turned an old 3-panel door in to a beautiful French sliding door in less than a week from start to finish (not including the order time). Honestly the work was so good that you cannot even tell that the old door was there! I have already recommended them to a friend and when it comes time to replace my windows, I will have Capstone do the work!

Here is my update. I sent my contact information and address as requested. I received a call from a person that identified themselves as the Phoenix regional Manger. He explained that there was some confusion as to what I wanted. I disagree. Then as he understood what I wanted, he said they don't sell those in this region.  Not what the woman on the phone told me originally.  He then said he would check with another region and see if they could do something like making a trade. This was last Friday and he said he would follow up on Monday the 19th. I was happy that Pella was actually going the extra mile. Until today. I have had no phone call from anyone  from Pella. But it gets better. I received an e-mail from Pella stating that they saw that I had cancelled my appointment and wanted to reschedule. The 2nd time I received one. I replied with the long drawn out explanation.  Still no response. So at this point I can't  now or ever see myself having a customer relationship with this company called Pella.

Phone number no longer belongs to this business.
Website is expired.

It's been a great disappointment working with this company.  Problems include waiting weeks for service, huge increases in service fees, and no warranties on screens.  Avoid this business, there are much better options in the valley.

Worst customer service ever. They had time to group up, chat amongst themselves, and be on their cell phones but when I asked MULTIPLE times for help not only did the girl get an attitude but I waited for half an hour and never got any help before I went to the one down the street. If I have to go to Home Depot for something, which hopefully Lowe's or True Value will have me covered from now on, I will never come to this one again. The worst!

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