Best Businesses in Phoenix, AZ

Less than a week after buying a new car, my windshield was cracked from a rock on the 51. I scheduled an appointment with Universal Glass to replace the windshield. Joseph from Universal called when he was on the way, showed up as promised and was extremely meticulous and careful while removing the old windshield and installing a new one. One of the first things he did was inspect the factory installation of the original glass and pointed out areas that could cause me concern after the new windshield was installed. Smart man!! He was patient with my questions and very careful during the entire process. I was quite impressed with his expertise and the care he took while doing the job. If you can get Joseph to replace your windshield, you will be very satisfied with his work. Thanks Joseph!!

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

I'm very happy with the quality and ascetic of my new windows. Everyone involved did a fantastic job

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

Very, very poor service, communication, and organization!  Riley came to my home to give me a quote to replace some windows.  He stated I would receive the quote that afternoon (July 2019).  I did not receive it, I waited a week called, he said his office would get it out that afternoon.  Once again, checked spam folder etc....nothing.  Called a few more times....why?  It was measured and finding a Milgard window company seems difficult, many I called only sell to contractors.  So I finally get hold of Riley again.  I told him if I did not get a quote that day I would assume they did not want my business!  No call.  But stupid that I am, I called again today...spoke with someone in the office who was pleasant and did at least return my call...Riley cannot even find my measurements said I probably should go with another dealer.   This is definitely not a company who wants your business.  AVOID!

Raben Glass did a wonderful job replacing an Audi windshield.

Stephanie took care of all the insurance paperwork and coordinated the replacement to be done while the car was in the auto body shop.

I like working with local family owned businesses, and would recommend Raben Glass for auto glass repairs.

This person took $15k and never ordered the windows or doors for our home. He continues to lie and says things are backed up. I called the manufacturer and he never ordered the product.

While I havent had any work done by Mountain View Windows and More. Unfortunately I went another route. Out of all the estimates I got mountain view definitely gave one of the most reasonable quotes and the customer service is awesome. They were helpful over the phone and answered all the questions I had. Dont be like me and go for the cheapest it will cost you more in the long run. Learn from my mistake and go with the pros.

Jonathan is super professional and I highly recommend his services. He answered all messages immediately, installed new glass on my doors quickly, didn't add any extra fees to his quote, and the results look awesome! Will definitely use him again for future needs!

I called a few weeks back and spoke to the sales person who after speaking with me for a few minutes needed to get back to me on a quote. I have no problem with that understanding that prices have to be looked up before issuing an accurate quote. He said he would call me back. Fast forward 2/3 weeks later never heard back so I called back and again spoke to a person who answered the phone who apologized for the delay in responding to me and said that the sales person was assisting another client. Fast forward 1 more week and again no call back. So I visited the website and wrote them a note. Fast forward another week.  You guessed it, no response.  So I guess my point being is this, Empire Windows and Doors may be a legit business the folk I've spoken with are pleasant and attentive however, not returning a customers calls (for whatever reason)is not the best way to do business.  I suggest they either hire more sales people or put in place a better system that tracks your potential clients calls. Maybe set a reminder?

Sorry Empire you forced my hand here.

Robert

I used this company to install a retractable screen door to my back patio. Eric came and measured my door and then returned about 10 days later to install it. He was professional, quick, and very helpful showing me how to use it.
I thought he was terrific! And, the product is just what I needed.

I contacted Universal Windows Direct of Phoenix and signed the contract for 2 exterior sliding glass doors 3/24/21. The installers arrived 7/15/21 to install the door however both doors were damaged and returned to the warehouse. At this point the arranged financing window has expired. There is an outstanding charge on my account originated by Universal as a deposit. I have received no communication. When I contacted the owners I was treated very unprofessionally with both owners raising their voices and bringing up the state of the country. Extremely random. I want to cancel this order at this point and have Universal pay back the deposit they took.
Very unprofessional company.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php