Best Businesses in Phoenix, AZ

Adrian did a fantastic job installing the windshield on my 2005 Corvette.

Everyone at Universal was very friendly and accommodating. They worked with my insurance without any issues whatsoever. From my initial inquiry, to the post install followup call, they were informative, knowledgeable, and professional.

I would recommend them to anyone who needs auto glass work.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

I highly recommend Greco Roman! They have a great  selection of brands and manufactures to choose from and they not only beat the price I was quoted from Anderson but the quality, in my opinion, was superior. In only took a matter of weeks from the time of order to installation and they have their own in house installers that handled my job with extreme care! They treated my family like family and I couldn't recommend these guys more!

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

I can't say enough about this company! They recently replaced my sliding glass door and I am very pleased. They were incredible, everyone involved throughout the process was very professional, friendly, and knowledgeable. They definitely know what they are doing. I have already recommended them to my friends and neighbors!

I needed the frame of a set of sliding glass doors rebuilt to fit perfectly, and Raben Glass did a fantastic job. Not only was the workmanship of high quality, but I could tell that they really cared about the work, and wanted to make sure I was completely happy. Thank you Raben Glass!

Randy took a check for almost $8,000.00 and then failed to provide the doors. He then kept coming up with excuses for why there were delays for months until he  stopped answering phone calls and texts altogether. DO NOT give this company any money, they will steal from you and never provide the services they signed a contract to deliver.

While I havent had any work done by Mountain View Windows and More. Unfortunately I went another route. Out of all the estimates I got mountain view definitely gave one of the most reasonable quotes and the customer service is awesome. They were helpful over the phone and answered all the questions I had. Dont be like me and go for the cheapest it will cost you more in the long run. Learn from my mistake and go with the pros.

Jonathon is a really nice person, which is making me a tad more lenient with this rating.

Horrible communication. This company was extremely difficult to work with after we paid our 50% deposit. They told us that after we paid our deposit, the door would be ready in 15 business days. Once it was clear the door was late, they never communicated with me and I constantly had to check in for the status.

35 business days later, I got a text the door was ready for install.  They scheduled install and said they'd be there between 8-9 am. At 830 am I got a text saying the installer was sick and we had to reschedule.

The morning of the rescheduled  install, Jonathan said he'd be a little late, after 830.  At 11:30, he still wasn't there but a potential customer of his showed up at my house to pay him a deposit. This is extremely unprofessional to give a clients address. Jonathan wasn't even there! The random customer finally left after waiting 45 minutes.

The day he was supposed to install,  he lied over and over about where he was. He constantly said he would be here soon or  on my way it's pretty clear he double booked us and hoped we were gullible enough to believe it.

Finally showed up 4.5 hours late with the wrong glass!!!  They put our order oh wrong. We had to wait a other few weeks for the new glass.

The install didn't go well. It took 10 hours because our slate floors are uneven so he had trouble getting the door to line up. The actual final door is  wonderful , although we have to have our  handy man come out to fix a ton of the areas around the door.  

There we're holes / gaps where air and bugs could get in. It took 3 more weeks to get this fixed.

Beautiful end result but would not recommend

Do not order windows from them . Long story short... They have awful customer service. After paying for three windows, two of the windows took about three weeks longer than they had confirmed. They never called to tell me there was a problem with the window. When  I called them they stated there was something wrong with the window so they sent it back.  They never called me to let me know this was going on. When we picked up the window and got it home we realized the screen was missing. They had the nerve to say that the screen was there at pick up - that's an absolute lie. It's also crazy that they would actually say that to me. After finally getting the screen picked up and installing it it was damaged. Our window installer had to take everything apart and remake the screen.  I did not want to call them because I was so tired of arguing with these people. I also want to state that the windows look to be like they were made very cheaply I posted some pictures. I prefer to post happy reviews but this time no way these people were awful to deal with

We were impressed with how professional the customer service and our installer Derek was. The scheduling of appointments and how quick it was to have our window screens replaced was a pleasant surprise.  Derek came to our home to measure and returned to do the install. Great job! We will use them again!

An update for my neighbors here with experiences so similar to mine it hurts. I have tried to work this out with UWD at least 8 times and as some here, zero communications despite clear breach of contract of bait and switch windows, two convicted dangerous drug and theft employees on my property represented as licensed, bonded and insured (which cost me $100K and one of them is on surveillance tape at 2 retail stores using my credit card information.  A more complete description below. UWD left no alternative but to file suit and that includes UWD who licenses retailers, scripts and markets for them.  First, I now find that UWD PHX does not have a legal existence now.  Please check for yourself: The Arizona Secretary of State shows that Universal Windows of Phoenix which was a trade name of AB Remodelers LLC has gone inactive as of July 8, 2021. I didn't pick AB Remodelers or know they existed until these issues.  My contract is from UWD for a Unishield Premium window - NOT Alside.  Now Desert View Remodelers, the trade name holder for Universal Windows of Las Vegas, is being substituted in on the AZ ROC license 307889 as the manager of AB Remodeling and Desert View is also the sole manager of AB Remodelers LLC .  I also discovered that on December 30, 2021 Great Day Improvements LLC acquired UWD, the headquarters who licenses the resellers.  I am not going to give up until someone is accountable.  My house is a disaster, devalued and whoever in Las Vegas has my entire payment.  DM me if you need additional details.  Improve?  Put someone honest in charge of this operation.

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