Best Businesses in Phoenix, AZ

I have had my windshield replaced and 2 chips repaired in the last year and I always get the best service from Universal Auto Glass.   The technician is always professional, on time, and fast!  I would highly recommend them for your auto glass needs!!

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

We needed to replace two sliding doors that are oversized and were original to the house we just bought (40 years old).  We tried a few vendors and just were not happy with the product they offered. So we went the opposite direction and found the product we wanted and that led us to Greco Roman.

Walter came out and met with us to give us an estimate for the two doors and two small bathroom windows that the previous owners didn't touch.  Apparently the door we picked was way over our budget.  So he worked with us to find something to meet our needs, go well with the house/windows, and was in our budget range. We settled on a Milgard door as it seemed to be the perfect solution for us.

On installation day, they were a guy short so it was a long day for them and us as they ran into a few problems with getting one of the old doors out that they didn't anticipate (the other was a breeze).  But they wanted the install completed that day because the second day hadthe painter coming to touch up all of the stucco/concrete around the doors and windows.  

After the job was completed, we noticed a few things that were not as we expected them (not huge but still).  We emailed Walter and that afternoon they sent their project manager, George, out to check it out. He agreed and the next day - they came out and made everything perfect!!

Some might ask why 5 stars if the job wasn't perfect.  My reasoning is simple: seldom are things absolutely perfect.  It is in how the vendor addresses the homeowner's concerns that is important.  So many vendors shut that door and, bam, they are gone.  Not these guys.  Within a day of sending that email, everything was fixed to perfection!

I will also say that, in all honesty, we could have gone cheaper than their estimate but we paid for a high quality product that was far superior to what the other vendors were recommending.  A job like this that, hopefully, will last many years is something you do right the first time.

The doors are absolutely amazing - we immediately noticed a difference in the house (in the master where we had one slider, it was impossible to cool or heat that room as those old single-panes didn't afford much protection.  Now - our bedroom is as cool as the rest of the house!

Great teams - very friendly, masked (even after the state mandate was lifted), nice clean up.  I like that the teams they send are their employees, no sub-contractors. The owners/managers are very responsive.  Great customer service.  I would recommend them highly and I would use again.

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

Cougar windows installed five windows and a new sliding door. The job went very well. I love our new setup. They did a very professional job.Dave

An absolutely amazing company! Stephanie took great care of me when it came to replacing our windshield. They communicated well and showed up on time. I will be referring this company to all of my family and friends!

Randy took a deposit in January for $8000. Continually's promised our doors would be replaced and it never happened.

You shouldn't waste your time. Called and said they would come Saturday.  No show, no call. Came another day 30 minutes early, because it was convenient for them. Said they would install Saturday.  No Show, no call. Called and they said they were busy finishing another job. Would come Monday. Monday came- no call,  no show.
I give up. Must be a side job because they really don't care about their customers, or their business.

Jonathan is super professional and I highly recommend his services. He answered all messages immediately, installed new glass on my doors quickly, didn't add any extra fees to his quote, and the results look awesome! Will definitely use him again for future needs!

Yes, I called twice to inquire of window services and a man answered the call stating to me whose this? and then hung-up the phone.  Totally rude.

In need of screens, someone came by to take measurements, but after that communication came to an end. Tried many times to reach someone but was ultimately unsuccessful.

This has been the worst window company ever to deal with.  Their material is made of poor quality and you will start having problems with them.  When you call for them to honor their warranty, they will give you the run around until you get the Better Business Bureau and Arizona Registers of Contractors involved.  Worst company and worst management!  Save yourself time, money and stress by staying away from this window company.  Do your own research on this company.  Wish I would have before they took my money and ruined my house

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