Best Businesses in Phoenix, AZ

The owners are fantastic and the pricing is good for the product. I searched for 5 years for an economic option that fit my needs. However, no matter how much I like the windows and the customer service from David and Sam, the installers they used were HORRIBLE. Like.. sloppy, bad, awful work. So my hope is that they can find better installers in the future, or recommend that customers find their own installers. Even though the owners tried to make things right after bad installation job (and they did do some work to correct some big items), it has taken me many hours to fix caulking messes, and correct issues that were caused by poor installation.

Edit...removed a star.  Jeff and his assistant were nice and they did the work we needed as stated below.  While they were here, we also discussed an issue we were having with the locking mechanism.  He quoted a reasonable cost to replace but did not have the part with him.  He said he'd return the following day around noon to replace the part.  No call/No show.  Even after I texted him at the end of the day to determine if he'd still come to fix, there was no reply of any kind.

Saved a lot or money considering we thought we'd have to replace the sliding glass door to our patio.  We've had issues with them for years and finally got to the point we weren't going to deal with it any longer.  We got quotes on replacements and just didn't want to spend the money as we're not completely certain what we want to replace them with.  Found USA Sliding Doors through Google and called for a quote.  Jeff said he could be out that afternoon.  He showed a little later than quoted but within forgivable timeframe.  He assessed the issue, replaced the rollers for the quoted price, cleaned up and provided us with additional information to keep the door in good working condition.

ProStar Doors (Karla) was very responsive and stayed in communication with me.  They never left me waiting and wondering.  They were able to assist me with payment options (Jon).  The installer (Tanner) was so quick and went the extra mile to replace what he didn't like on my sliding glass door (lose door handle, wheel adjustment) and even gave me door 101.  I like that this company doesn't have a script for customer service...places that do this forget the task at hand....and because ProStar Doors doesn't, they get the job done and they do it right!  These are real people earning a living like the rest of us and do a dang good job at what they do across the board.

Great place to get baseboards, doors, and windows. Prices are super low and extremely competitive with chain stores. Great fast service.  I would use them again.

Called Sears to get an estimate on A/C replacement cost, the representative shows up tells us we have to make a decision Today, if not all of the discounts that he can give us, will expire once he leaves if we don't sign contract. This is EXTORTION, ridiculous high pressure sales technique!!! Don't call Sears it's a waste of time, they only re-brand other manufacturers equipment and hype that it Sears, the pricing started off at double 4-other bids we received for same equipment!!!

Repair center is worthless
3 weeks to diagnose a lawn mower
$30 to analyze and they will not call you

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