Best Businesses in Phoenix, AZ

I placed an order with this company in early Decemeber and never once did anyone follow up with us on next steps--just a hand shake during measurements and that they would get the job done in 8 weeks.

Fast forward to late January, both Sam and David have zero clue about the measurements, the job, and their only rebuttal was you never placed a deposit or paid for the job?

I'm beyond frustrated with the lack of management, attention to detail, and the overall professionalism of this company--not to mention how badly this error/oversight has affected our project's timeline.

Do yourself a favor and look for another window company that respects your time and values your business.

Jeff and his trainee did a great job.  Their phone quote was fair.  They arrived on time and professional.  They replaced rollers on our sliding window doors and straightened our frames for easier opening & closing.  They have a loyal customer in me.

Tanner, who completed all the work was very knowledgeable, professional and courteous. He did a great job. I had a window replaced, a garage door threshold replaced along with some minor repair on a self closing sliding glass door. On the initial visit, the employees did also proactively offer to wear a mask prior to entering the house due to Covid-19. Overall, I was satisfied with the work completed.

Ordered my cape cod casing since 2/02/21, today is 3/30/21. Called in after 5 weeks of being patience for warehouse to call me and to let me know it's ready to pick up. It's about to be 2 months now and still my order is no where to find complete for pick up. Holding up my project and wasting my time. There's no accommodation to their lack of professional service. Very frustrating. Would not recommend this place to anyone.

We hired Sears to replace the windows in our home.  Their prices were higher then the other quotes we got.  But with financing offered and the demonstration we received by the salesman we decided to go with Sears.
Sears should seriously consider having Sears personnel do the installation rather than outsourcing it to KBH Construction LLC.  They represent Sears and we unfortunately experienced unprofessional installer that obviously didn't take pride in his work.  Spent more time on his cell phone than being focused on the job. It took three trips to deliver the screen to the sliding glass door.
Sears sent Sean (Sears Employee) was a definite PLUS.  He came to our home and fixed the SHODDY work that the contractor did. We would not recommend them as along as they outsource to KBH Construction LLC...

Repair center is worthless
3 weeks to diagnose a lawn mower
$30 to analyze and they will not call you

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