Best Businesses in Phoenix, AZ

Highly recommend!
Solid product, transparent and well priced, up front costs.
Clear and direct communication both by phone and in store.
Truly a business that knows what they are about, doesn't hustle or push for business, instead, they  are interested in helping you understand the choices, and how their available selection of
doors/windows, best fits your needs.
David and Sam truly enjoy customer interaction, keeping sales friendly and fast, with straightforward, helpful planning/design, and truly customer centric before and after service.
I do like to shop around, and I do like to enjoy my building projects, as well as make them go smoothly. I install my own windows, so I cannot speak to their install process, however, this is my second,
no-fuss purchase through Low-E windows, both delivered on-site, and I'm very happy with the result.

Wrote a check payable to Jeff Sarra dba USA Sliding Door in the amount of $420.00 on 05-13-2020. My husband and I should've paid closer attention to the red flags. Yes, he was nice and courteous on the day he installed, but as soon as we called him back to fix the rollers, it was excuse after excuse after excuse from my phone is not working, my car is not working, yes, we would be there to not answering his phone for months. Filed a claim with our attorney and please keep in mind, his business address is no where on yelp or on his website. Not to mention he changed his phone number from what's showing on Yelp. Finally called him again and he answered and I asked if he's going to come out and he was practically yelling, YES YELLING! Ma'am who are you? I don't know who you are so please tell me who you are so I can help you. Then he was telling me that he came to my house and no one was home. Well, that was bull because, I AM WORKING FROM HOME. Everyone, please pay attention to the bad reviews. They ARE ALL TRUE!!! This is coming from someone who always gives the benefit of a doubt. This is why I am posting a review to help you in your search for the best sliding door repair company. Thank God for Yelp!

The salesman came out. I selected a product.  He took preliminary measurements and said the installer would return to take final measurements.  The installer came out, very nice guy, took all the measurements, listen to what all I wanted and also made some suggestions. He measured windows and patio door for new screens. We agreed. That was beginning of November. I called first of December to check on doors. Doors on back order. Called again, doors available but not the mesh screen in the color I chose. Opted to wait for correct screens.  Called beginning of January.  Still no screens. Company offered to install doors with a different color screen and return to swap out mesh screen when they came in. Offered me $500 off to do that. I agreed.  Scheduled the install. When guy arrived he wanted to take another set of measurements. He discovered the doors were the wrong size. He also told me that the new door/locks we discussed were not included with the delivery, nor were my screens and patio door screen. In order to make the door fit he would have to remove all of the outer material that the current doors sit inside, damaging the stucco, which they did not repair.  So I would have new doors not sitting in a frame. I would be in my own to find some one who could install and fix that as well as my stucco and paint. He called the office and at that time was told the doors I selected were not customizable. They only came in standard sizes. Say what?  Then why did I order custom made doors?????  At that point I asked for a refund. I also notified the company via email that I wanted a refund of my deposit. I heard nothing, so I called. In fact I called four times in one day until someone answered the phone. Come to learn the person was in their California office.  Phoenix office in training but no one in it could think to put that into an answering message!!!!  I did get a call back the next day and I explained again that I wanted a refund. I believe this was a Tuesday and I was assured the check would go out in the mail before the end of the week. Susie the phone person who is very nice said she would personally walk it to the post office.  Well two weeks later, no refund. I called and no one answered their phones. I left a message starting I was willing to drive to their location to pick up my check. I have not heard a peep--no call back. All I want is my deposit back. I have since decided to go with another company who is more expensive but manufacturers custom doors on sight.

Great place to get baseboards, doors, and windows. Prices are super low and extremely competitive with chain stores. Great fast service.  I would use them again.

I bought an evaporative cooler through Sears and at the same time I purchased the maintenance service agreement.  When I called to schedule service, I was told that Sears does not maintain or service the cooler that I bought through them.  I asked for a refund of the service agreement and was told I would only receive a pro rated refund amount because I hadn't asked for service earlier.  They basically sold me something they knew I couldn't use and then wouldn't give me a refund.  With customer service and shady deals like this, it is no wonder Sears had to file for bankruptcy.

Repair center is worthless
3 weeks to diagnose a lawn mower
$30 to analyze and they will not call you

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