Description

Traditionalist craftsmen from humble beginnings expand to a multi-state full service company. From large commercial projects to residential service calls, JoNic has the experience you can trust. Window, Door, Glass & More Installation.

HISTORY

Established in 1980.
Founded on the principles of Quality, Loyalty, and Pride of Craftsmanship, JoNic Glass Inc. has become a well respected business partner to contractors and consumers alike. With meager beginnings in 1980 as a small 'Mom and Pop' operation, JoNic gradually grew its reputation and following of loyal customers. In 1998, the business expanded into the Phoenix-Scottsdale area. With the success of the business in their new town, the Latino's decided to permanently move the headquarters to Arizona. With its unique ability to deliver on even the most difficult projects, JoNic expanded its products and services beyond just window replacement. JoNic's service offerings include not only a wide selection of glass product, but also provide fabrication for both custom and production projects. Today, JoNic is a full service provider for residential, commercial, industrial and specialty applications.

ABOUT BUSINESS OWNER

President Pete Latino recognized the potential this traditionalist model would have in the contracting service sector. Pete is not new to glazing, having learned the trade from true traditional craftsmen as a youth in New York. Pete's entrepreneurial spirit and drive for quality service with integrity led JoNic to new horizons.

SERVICES

Reviews

Kari C.

10/13/2022

We had a great experience with this company. Their price was better than anyone else's and they were very timely with the installation. Great customer service.

H. S.

9/30/2022

I purchased a 12 X 36 window to replace an old aluminum window above our shower. They told me it would take 2 to 3 weeks to get the window. After 3 weeks I was contacted and they told me that it would be installed on Friday, 9/23. The office manager, Kelli told me the installer would be there about 10:30 am. I waited until 2:50 pm, when Kelli called and said their installer got tied up. She asked if they could reschedule for the following Thursday or Friday. I told her I had an appointment on Thursday, but Friday worked well. She told me I would be first on his list. On Wednesday I got an email to call Kelli. I phoned her and she asked if their installer could come on Thursday, 9/29. I explained that my appointment had been rescheduled and I was available on Thursday. I asked if I would be first on his list? Kelli said yes, that he needed to pick up some doors but should be at my house by 10:30 am. On Thursday I waited until 1:10 pm, without the installer showing up. I called the office and got their voicemail. I left a message that their installer had not showed, and requested she call me back. I got no return call. At 4 pm I called again and got their message machine again. I again told them that their installer had not arrived and requested a call back. Again, no return call.
On Friday 9/30 at 8:45 am their installer arrived. He replaced the window and left. I went to their office to pay the balance. Kelli handled the transaction without any word of the previous day's messages.
It appears that if you have a small order, you are put in limbo. Common courtesy would be to call me back and explain the situation.

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