Red Rock Windows And Doors

I highly recommend Red Rock for your project. They did my project to turn a window into a door and did an amazing job. Their price was more competitive than the other two quotes I received, and they were also the best communicators and least salesy company I spoke with. The technicians who did the installation were skilled and also had good customer service. They answered all my questions and ensured they answered all of my questions. Highly recommend!

We love supporting small businesses. The big box just do not measure up the experience of working with a small business owner.

Amazing, professional, quality of product and price. Let these few words encourage you to read more.

We called Tom inquiring about new doors and a security door. He came by and first took measurements to better assist with our decision with what we wanted.   He listened and showed us options for review. No pressure to upgrade anything. We already had in mind what we wanted and he was able to get us exactly that.  We were sold and placed the order.

They called when our doors were at their business and set up the installation date. Now here is where it just gets better. The two who arrived were a pleasure to meet. They got started right away prepping the areas that would have some expected debris. We were amazed at what is all entailed when replacing doors. They did not shortcut on anything. They did the check twice cut once approach with everything they did. Once they were done you wouldn't have known they were there. Everything was cleaned up taking with them the debris and old doors. I think you would agree you don't get that with the big box stores.

Finally installed we were so happy with the look of them all. What made our decision to work with Red Rock Windows and Doors even better was that the noise from the street was gone. Because they took the time to get it right the gaps from the previous doors were gone so we received great fitting doors.

Our next project with Tom and the crew will be getting our windows done.  

If you are in the market for door improvements, please call Tom and let him introduce himself and show you the products he can offer. You will not be disappointed.

Update to last my review. When writing that review I was emotional and a little to quick to judge. After the review we had a leak show up and reported it. I always say the way to judge a company by the way they handle their problems. I must say Red Rock stepped up in the end and resolved all our problems even after not giving them a favorable review. As throughout the process they were professional and easy to deal with and made things right. Even though the process was little bumpy Thomas the owner stood behind his work and made things right and this is a company you can trust. After seeing  their response I would use them again

They were quick to come out and also the process was very smooth . The wait was also a lot shorter compared to other companies and they used Millard which is a plus .

I visited their showroom to inquire about a window replacement.  The only person there was what I assumed was the warehouse man.  He advised that the salesperson was out but he would take my information for the sales person, which he did.  When I said it was for a single window, he advised that they have a minimum of three.  He did offer the alternative of selling me the single window and gave me a reference for someone that could do the install.  As a retired small business owner, I was impressed with his desire to help me.  But then I never heard from the salesperson.   I won't beg a business to take my money and am offended when I take the time to travel to their office and a salesperson won't take the time to make a phone call and give me a price.  Obviously they have the wrong person in the sales position.

They overcharged us. They vastly misrepresented when our order would arrive. They didn't communicate about delays. They missed three due dates. They never finished the installation.

We needed new windows for our new 1960s built home. It had original windows. The price point was great and the sales person was knowledgeable. He didn't try to upsell and he was straightforward with what we needed. He did not make any promises on delivery date which I appreciate because he was honest that it was out of his hands. I'd rather have it straightforward than have to adjust my schedule twice.

On install day the installer arrived exactly on time. He was courteous and clean. He was friendly. He took care to cover the carpet and countertops. He tried to make as little disruption to our lives as possible.

It took two days to install. He did some spackeling of holes around the windows including some nasty holes that were actually from previous owners installing blinds.  He cleaned up with a shop vac when he was done and also cleaned the windows inside and out.

The windows are beautiful and the process went perfectly. The sales man made no mistakes when he measured (because he came out twice to measure!) and also put some comprehensive thought in to the orientation of the locks and openings etc.

We would definitely use this company again.

First off, I didn't receive services from Red Rock. The reason being is because I called Thomas at Red Rock to schedule an estimate. After filling him in on my situation, he very frankly said that I didn't need new windows. What I needed was stucco repair and he gave me a referral. The reason I left this review is because I completely respect his honesty! He totally could have sold me a product that I didn't need! Instead, he pointed me in the right direction. Thank you Thomas!!! Should I require window assistance in the future, I'll be calling back!

I have an older house with measurements that are not always standard. I had one company not help me and found Red Rock. They came out within days for estimate and I ordered and had door installed within the month. Exactly what I wanted in door, they took frame off and install properly for me.  Friendly, kinda s did great work.