Best Windows Installations in Phoenix, AZ

I reach out to a few mirror and glass companies on a Saturday. I needed a mirror replaced ASAP.
Az Glass & Mirror got back to me the same day and offered to come out on Sunday or Monday. Az Glass & Mirror had the best price and got the job done. I'm very happy and would use them again.

*UPDATE*  The owner of the company reached out to me and told me that the lady that had been rude to me had previously been terminated for bad customer service and that he reached out to the installer to discuss the work.  Kudos to the owner for stepping up and reaching out.

I have a mixed review. We had a broken window that needed to be replaced. We called this company but they said they wouldn't come out without putting down a deposit.  That was so weird to me. I mean, who wants to go through the hassle of getting money back if you don't choose that company?  It's like them saying you aren't worth our time to come out and give you an appraisal.  Soooo the guy comes out and he's nice and knowledgeable.  We decided to use their company, but when I called to schedule an install the lady that answered the phone was rude, from the very start. Like, not pleasant at all.  When she couldn't find my info in her system she got even snottier.  She then transferred me without even telling me she was putting me on hold. Rude.  The next lady found my info and then said that I needed to put down another deposit. Um, what?  How does that work?  Two deposits?  When I asked why two, she said she had no record of the first deposit.   Turns out somebody had made two accounts/quoted for the same job because I asked about frosted glass.  It took too long to get the glass installed and when the it was finally installed I had to stop the guy from leaving because the sealant was all screwed up.  He fixed it right away, but since I had to ask him to fix it, it shows me that he doesn't exactly have pride in his work.  So, basically, it turned out nice, but there were a few speedbumps with the company along the way.  Their office staff needs some customer service training for sure.

We used RMK windows to install all new windows and 2 sliding doors in our home. The installation team is awesome; they keep to the scheduled date and time as promised, clean up debris, and work until the job is completed.  The sales team offers very competitive pricing, and our salesman, Josh, was very easy to work with and always returned our calls promptly.

There were a few issues with our order, (NO FAULT OF RMK)
and Brian, the owner was quick to sort it out and get it corrected quickly. Their customer service is what makes RMK stand out from the others, they don't stop until you are completely satisfied with everything. I would rate them a 10 plus!  I would not hesitate to refer them to anyone looking to replace windows or doors!

Louis was fantastic! I was really worried about hiring the right person for the job but I am so happy I gave this job to them. He replaced the glass in five of our home windows. He came out very quickly for an estimate and completed the job before I even expected. He was very nice and knowledgeable and gave me a great price! I would definitely use him in the future for any window needs. Thanks for doing such a great job!

Bait and switched on prices. Screening measurements were not correct. Project completion took a month.

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

they did a great job installing a new door & storm door, couldn't be happier!!
will use again...

Contacted this company based on reviews and the product I was looking for. They have a great team that are very professional, knowledgeable and not pushy. The rep came to my house to show me the product I was interested in. A security door that just appeared to be a screen door. I picked what I wanted and scheduled a date to have installed. The price was not an issue but could be for some but you get what you pay for. In this case extreme quality. The installation team were very efficient and had the door hung in an hour and cleaned up after themselves. I am extremely happy with the entire purchase and how it looks. Thank you very much. Next will be the rear slider.

The glass insert Entry Brite installed has changed the feel and look of our home dramatically. Our once dark foyer is now bright and beautiful. I love walking past the foyer and seeing light! Chris was our sales person. He is very kind, responsive and not pushy (this was huge to me). He was nice to talk to. Our installer was Tim and his helper was Kevin. Both were very nice and professional. They came in, got the work done in the terrible Arizona heat. They did all the paint touch ups. The door looks amazing and we could not be any happier. If you are on the fence about changing your door, I'm here to tell you so was I. Changing it out was a great decision! Entry Brite will not disappoint. I am in no way affiliated with this company. This is a 100% honest review.

We recently had all our windows replaced by Mountain Glass. We are very pleased with the quality of the product and the professional work done in their installation. It took some time to get the windows due to matters beyond their control, but Christine kept us informed throughout that time of their status. The crew was very professional, courteous and timely. They took pains to be sure there was minimal if any mess during the course of installation, and even rehung the blinds, a very pleasant surprise. I would, and have recommended them to others considering window replacement. Thanks to everyone at Mountain View for your kindness and professionalism during a particularly trying time.

My bedroom screen has been broken for months and has been such an eye sore. I'm so glad I finally called Mr. G's. They were super quick to respond and got me on the schedule the next day. The customer service was great and I was really happy with their prices.

Jason was extremely helpful!!! I called another nearby glass company for assistance with an art project and I didn't get near the kind of customer support that I did with Jason at Econ Windows. If you want a trustworthy, customer service oriented company...choose Econ Windows. TRUST ME! I'll be back!! Thank you Jason!!

I would avoid this business at all costs. My experience consisted of the following:

- The salesperson, Tom, lied about the order deadline and delivery time. He said that if I placed my order on a Monday or Tuesday they would have my three windows by the following Monday or Tuesday. The order was placed midday Tuesday. Tom emailed a week later, when I was expecting to receive the windows, saying that I had not supplied payment for the deposit by the deadline. He first lied saying the deposit was paid a day later than it actually was. I told him to check the dates on our email thread, at which point he said he was new and didn't know when the manufacturer's deadline was. Not until I repeatedly expressed my dissatisfaction was any type of apology provided. The result was that my order would not arrive until the following Thursday, so it went from a week for delivery to three weeks.

- The rep from the window manufacturer contacted me later to inform me that the order had arrived, but Tom had placed it for the wrong windows. This resulted in a new order having to be placed, which of course delayed delivery another week.

- I was under the impression that I was paying a 50% deposit, and that the remainder would be collected upon delivery of the order. I was actually charged the full amount AND the salesperson Tom failed to add tax to the original quote. Calculating tax and adding it to a quote seems pretty elementary, and it's fundamental in managing customer expectations. This is apparently not practiced at Freelite, though.

Perhaps they have just one dishonest and incompetent salesperson. Regardless, these types of business practices should absolutely not be supported.

Will never do business with them again and, of course, would never recommend them.

I've used Affordable Windows twice to replace my old single pane windows with energy efficient ones and I'm very happy with them.  The whole team has been great to work with and definitely want to ensure that their customers are satisfied.  There was a glitch in the second order with the color (lighter than the windows that were installed from first order) but the company reordered the correct ones right away.  What a difference these windows have made in keeping out the heat and cold as well as greatly reducing the amount of dust we see!  Wish I had done this sooner...

I submitted for a quote through yelp with this company and five others. Just about everyone got back to me but what I loved about this place is they were the ONLY company to give me an actual price in their response. I booked an appt to have my screens measured and they were out within a couple days. They did my measures on a Thursday and installed the following Monday. I love my new screen of course with this beautiful November weather and their price actually beat everybody. The install guy was nice not creepy at all...hey face it some guys arrive on creep vibes. He was knowledgeable and got it installed quickly and was on his way. Anytime I need a screen I'm calling them. If anyone needs a screen I would refer them to Vanishing Screens.

I had this company install an enlarged picture window in our kitchen. Jerry, the salesman came out to the house gave us a quote for the work which was only for the cutting of the wall and put the window in place. It took 7 weeks for the window to be delivered. Never heard from Jerry again. Very pricey to say the least but it was the only company in town that would install one window. I did not need 3 or more. Be certain that you understand that the plaster, painting,etc will be a separate charge. The day after, another gentleman came out and repaired the outside stucco around the glass, but no painting.  Dustin and his partner did a fine job on the install and John was good as well to repair the outside wall. I was very surprised that Jerry, or someone from the office NEVER  called to see if all was satisfactory. This is poor communication on this company's behalf. Be certain to ask ALL the questions you need at the first appointment so you will understand what work will/will not be done for your price quote.Hopefully the company will call you to follow up on the work done to see if all was satisfactory.

looking at the reviews on here, i see my issue is just the same as everyone else on here. I signed a contract back in June to have my sliding glass door replaced, i got a call on 7/25 that is was ready to install and i needed to set up a date. I have called 6 times now and not a single person has called me back. I am now wishing i came to read the reviews here first to see how bad their customer service really is.

Very poor customer service.  Never receive call backs.  Broken promises on instillation dates and so many excuses.  My husband finally exploded and we got some action taken.  Is'tn that a sad thing to say.  Contract stated 4-5 weeks and after 8 weeks, the day before they were to install the door,(which had been 7th week) they said it wasn't made correctly.  They would get it remade ASAP. So what, tack on another 8 weeks?  

After 2 months we got our deposit back.  Need I say anymore.

We've given this company several opportunities to make this right, but clearly they have chosen not to. They viewed our small job on repair of a sliding glass door and took a deposit check with a promise for the work to be completed. This was a month ago. We've attempted to contact them at least 4 times and left repeated messages for a return call, but no response. They even had the nerve to cash our check. I'm not one to post negative reviews, but we've been taken advantage of and this is just not right. We are small business owners ourselves and would never treat clients in this matter. Use caution if you choose to use this company.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php