Best Windows Installations in Phoenix, AZ

I reach out to a few mirror and glass companies on a Saturday. I needed a mirror replaced ASAP.
Az Glass & Mirror got back to me the same day and offered to come out on Sunday or Monday. Az Glass & Mirror had the best price and got the job done. I'm very happy and would use them again.

*UPDATE*  The owner of the company reached out to me and told me that the lady that had been rude to me had previously been terminated for bad customer service and that he reached out to the installer to discuss the work.  Kudos to the owner for stepping up and reaching out.

I have a mixed review. We had a broken window that needed to be replaced. We called this company but they said they wouldn't come out without putting down a deposit.  That was so weird to me. I mean, who wants to go through the hassle of getting money back if you don't choose that company?  It's like them saying you aren't worth our time to come out and give you an appraisal.  Soooo the guy comes out and he's nice and knowledgeable.  We decided to use their company, but when I called to schedule an install the lady that answered the phone was rude, from the very start. Like, not pleasant at all.  When she couldn't find my info in her system she got even snottier.  She then transferred me without even telling me she was putting me on hold. Rude.  The next lady found my info and then said that I needed to put down another deposit. Um, what?  How does that work?  Two deposits?  When I asked why two, she said she had no record of the first deposit.   Turns out somebody had made two accounts/quoted for the same job because I asked about frosted glass.  It took too long to get the glass installed and when the it was finally installed I had to stop the guy from leaving because the sealant was all screwed up.  He fixed it right away, but since I had to ask him to fix it, it shows me that he doesn't exactly have pride in his work.  So, basically, it turned out nice, but there were a few speedbumps with the company along the way.  Their office staff needs some customer service training for sure.

I used RMK windows to do a $9000 job on the home I'm living in, which included 2 sets of french doors replaced.  We needed new windows for a rental where the windows were a disaster and the heat in the home was terrible due to the window issues. Although I loved the service and the product from RMK on my home, I didn't want that kind of investment for a rental.  I got an estimate from another company.  RMK just happened to be coming to my home to do a repair (guaranteed for life) and I mentioned that I was having windows done at my rental. The guy from RMK asked if he could have a chance to put in a bid, to which I agreed.  As it turned out, I saved $1000's of dollars with RMK and got premium windows. The difference at the rental is remarkable, both in looks, but especially in cooling down the home.  RMK has been outstanding to work with, both before, during and after the installation.  I would definately recomend them when you're getting an estimate.

I started looking for someone to replace a broken glass  (a glass pane in a single hung window met a flying rock) in need of repair about 3 weeks ago.  I forgot that Yelp will help you link up with contractors on the app.   If you didn't know it, you can Start a project in the app and the app will help you find contractors.  I reached out to several contractors that way until I found VVGM.  Something about our first messages exchanged here and the positive reviews led me to believe I'd choose Louis.  After talks with several contractors, I decided Louis was the right person.   He was very straight forward and punctual for each appointment.  No fee to provide an estimate.   VVGM had fair competitive pricing and best of all... was fastest to be available to get the job done.  I was very pleased with the service I received during the glass replacement and the quality of the work done too.

Return Factor:100%
(but I hope not!  At least not for a broken glass)

Golden Arrow Glass replaced all my bug screens, repaired a window and replaced a large window. They even managed to replace the window with no stucco damage! They were professional, courteous and did a great job. I will definitely hire them again for any window or glass needs.

I hired this company a couple different times. The first time I needed a brand new door built along with a wall and they made it look seamless, as though it had been there originally with the house. Absolute perfection! Second job I had them do was removing a tree that fell on my home during a monsoon. They were able to come out very quickly and not only remove the tree, but fix the roof as well! I highly recommend using this company!

they did a great job installing a new door & storm door, couldn't be happier!!
will use again...

Great team and products! We had security screens and doors installed around our home last fall, and it was wonderful to enjoy the beautiful AZ weather (while it lasted!) with the doors and windows open to our home, while feeling totally safe. The screens also look fantastic!

The team has been wonderful to work with and very communicative. From Vernon, our estimator, to the measuring, ordering, office, and installation teams - everyone has been great - courteous, understanding, and diligent.  

Fast forward 7-8 months and one of our doors was a little wonky (turned out to be user error - oops!). One quick call and the team was at my door the next day to help and even did a little adjustment for me! I felt silly as it was the door equivalent of not restarting your computer before calling IT, but the team was so nice about it! You won't regret working with them, as the people, products, and service are top notch!

Unfortunately, I did not have the same experience as everyone else here. When they first put in my window the installer bent the frame... not a big deal
Things happen. He left the paint half done and said someone would be there the next day at 8:00 to finish, no one was there and I realized the paint was chipped off the frame. Finally I had the paint person there later that afternoon. They brought a frame back after they said they were getting one from their Vegas location, and the frame didn't fit... they said again they were going to get one from their Vegas location and finally it for but the installer just left a mess. He was only interested  in taking my money vs cleaning up after his work.  I was going to use them to replace patio doors but I will look for alternatives.

I had a 4x2 single pane glass window probably from the '70s. I contacted mountain view Glass and the easiest way for me was to load the window up and take it to his shop. He was one of a few companies that actually had the single pane glass and was willing to do the job. Got their met his wife and him and his brother real nice people got the glass changed out brought it home.

Good family business.

My bedroom screen has been broken for months and has been such an eye sore. I'm so glad I finally called Mr. G's. They were super quick to respond and got me on the schedule the next day. The customer service was great and I was really happy with their prices.

I needed a quick turn around on a window that needed replacing. Jason met with me the next day and had my window installed quickly. Thank you Jason!

I would avoid this business at all costs. My experience consisted of the following:

- The salesperson, Tom, lied about the order deadline and delivery time. He said that if I placed my order on a Monday or Tuesday they would have my three windows by the following Monday or Tuesday. The order was placed midday Tuesday. Tom emailed a week later, when I was expecting to receive the windows, saying that I had not supplied payment for the deposit by the deadline. He first lied saying the deposit was paid a day later than it actually was. I told him to check the dates on our email thread, at which point he said he was new and didn't know when the manufacturer's deadline was. Not until I repeatedly expressed my dissatisfaction was any type of apology provided. The result was that my order would not arrive until the following Thursday, so it went from a week for delivery to three weeks.

- The rep from the window manufacturer contacted me later to inform me that the order had arrived, but Tom had placed it for the wrong windows. This resulted in a new order having to be placed, which of course delayed delivery another week.

- I was under the impression that I was paying a 50% deposit, and that the remainder would be collected upon delivery of the order. I was actually charged the full amount AND the salesperson Tom failed to add tax to the original quote. Calculating tax and adding it to a quote seems pretty elementary, and it's fundamental in managing customer expectations. This is apparently not practiced at Freelite, though.

Perhaps they have just one dishonest and incompetent salesperson. Regardless, these types of business practices should absolutely not be supported.

Will never do business with them again and, of course, would never recommend them.

Everyone on their team exceeded my expectations.  

John is a seasoned salesperson that really knows windows and was able to explain about the products as well as the process if we went with them for our 7 windows and sliding glass door replacements.  He showed us the pictures he's taken of windows installed, and you could tell he really takes pride in his work.

When it came time for installation they sent out Nick and Dan.  Nick is a perfectionist, which is a trait I like to see in someone working on my house.  They worked together efficiently and quickly and I couldn't be happier with the installations they did.

I recommend Affordable Windows Plus Exteriors.  They did great work for me.

I made the mistake of trusting a neighbor and not shopping this guy around. His work isn't superior by any stretch of the imagination and prices are definitely high.

Would I have AZ Valley Windows install my windows again..... NEVER.
I decided on Marvin windows, and the main headquarters in the Phoenx area said that there were two approved installers in the west valley - Lifetme and AZ Valley Windows.  For various reasons I chose AZ Valley Windows,  They came to my home to give me an estimate, speaking in their window replacement vernacular.  I wanted the windows to match the Marvins we had installed in our new sunroom 10 years ago.  I was told that was not possible since they were replacement windows  - only with original installations could the frames match what was there - (which proved not to be true).  The two men involved told me that they (sun room) were NOT MARVIN windows - even after I showed them the bills and the rest of my 10 yr. old file.  

At the end of the installation the windows were much smaller - being inset - than the originals they were replacing.  The installers furiously pounded the original metal frames into the sides of the opening and then installed the smaller replacements - using MUCH caulking all the
way around the inserts and putting WIDE frames on the outside leaving the (14)  replacements looking terrible on the outside.  It only took two days to install their way - and to do it right it would have taken much longer.  Apparently they did not choose to do it the correct way and the way I requested.

When I complained to the owner, he made up stories as to the reason why they were installed that way.  When I checked up on his facts I found out they were not true.  He has never answered my last email.

Would I hire them again..... NO, NO, NO!!!

looking at the reviews on here, i see my issue is just the same as everyone else on here. I signed a contract back in June to have my sliding glass door replaced, i got a call on 7/25 that is was ready to install and i needed to set up a date. I have called 6 times now and not a single person has called me back. I am now wishing i came to read the reviews here first to see how bad their customer service really is.

Very poor customer service.  Never receive call backs.  Broken promises on instillation dates and so many excuses.  My husband finally exploded and we got some action taken.  Is'tn that a sad thing to say.  Contract stated 4-5 weeks and after 8 weeks, the day before they were to install the door,(which had been 7th week) they said it wasn't made correctly.  They would get it remade ASAP. So what, tack on another 8 weeks?  

After 2 months we got our deposit back.  Need I say anymore.

We are in the process of selling our home.  During the home inspection, the inspector noticed seal movement on several of our windows and suggested that there might be failure and thus the need for possible repair or replacement.  To verify the inspectors report, I contacted SR Windows.  I was in the 5 day window of accepting or denying the inspection findings, so I needed quick response.  SR was quick to make the house call for their inspection.

Angel, the SR Window representative was quick to point out that there was nothing wrong with the windows.  The seal movement was simply cosmetic and was not affecting the quality of the seal.  There was no evidence of moisture or staining and therefore, the windows did not need to be fixed or repaired.  This was a very upstanding and professional  gesture by Angel and his company.  Since I was in a pickle with the inspector, Angel could have mis-lead me and caused me to consider an expensive fix that wasn't really necessary.  

I thoroughly recommend SR WIndows.  They were prompt, courteous, and very professional.  

Bob  Surprise, AZ.

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