Best Windows Installations in Phoenix, AZ

We had a small order for 6 new windows and a Slider for a new Casita.
They kept us informed on delivery date. When the installers arrived, they were very thorough and cleaned up everything when they were finished.
Good company to do business with and very good pricing.

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

The burglars used a rock to break my front door window to enter my house when I was gone. ( The Sheriffs have done little,...nothing,.. to help with the stolen property so far.  )  I definitely needed to get my glass replaced.  I called another glass service and they referred me to Square One.  I am glad they did, since Square One came out and measured,...and then a few days later, installed the window.  It looks perfect.  I would call them again,.... but I hope that I will not need to.

Cougar windows installed five windows and a new sliding door. The job went very well. I love our new setup. They did a very professional job.Dave

Did a great job on my house. Very professional, courteous, and efficient. Very personable. Could tell the worker had lots of experience. Highly recommend.

This person took $15k and never ordered the windows or doors for our home. He continues to lie and says things are backed up. I called the manufacturer and he never ordered the product.

David went the extra step to make sure the job was completed and met my expectations.

The material used is good quality the service of installation bad.Becareful when using this company I had screens installed through out the house I never inspected the quality of the installation.My wife goes to do spring cleaning and noticed two of the Windows are cracked so where the installed the top screw the crack starts from there two the side we never bothered to move the drapes or to do a walk through with the installer.So I call them and the said I may done that to my Windows they said I could of altered or removed the blinds ..They don't want to stand by their work manship bad customer service....

Jonathan is super professional and I highly recommend his services. He answered all messages immediately, installed new glass on my doors quickly, didn't add any extra fees to his quote, and the results look awesome! Will definitely use him again for future needs!

Yes, I called twice to inquire of window services and a man answered the call stating to me whose this? and then hung-up the phone.  Totally rude.

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

Terrible experience, we ordered a front entry door on 4/20/19, the install was finally completed on 11/8/19. I took off work on five different occasions to accommodate the contracted installation company. In April their sales persons came to our house and promised a quality door and install. Two and half months later the contracted installation company makes an appointment to do the install, they show up with the door which is made from another contracted company which was the wrong dimensions. Basically Universal windows sells a product they don't even manufacture and then hire an outside company to install. From July 2019 through November 2019 was four months of frustration and run around as it was a combination of unfulfilled promises and finger pointing that the issue was with one of their contracted companies. In the end the front entry door is very nice and the final install was acceptable, but the communication breakdown between Universal Windows Direct and their contracted partners is absolutely unacceptable. I found no accountability with the personnel I talked to, they can blame the manufacturing company or the installation company but ultimately Universal Windows Direct is accountable since I'm purchasing the product from them. This experience was the worst I have ever had with a company.

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