Best Windows Installations in Phoenix, AZ

A big thanks to Greco Roman Construction Design for the great service and installation of my Milgard Trinsic windows. Walter's knowledge and great advice with the window replacements was extremely helpful in our decision making. The install team (Jeff, Kari and Drake) is a talented team of professionals who worked very well together. They did an amazing job. We had one window that was in a very tight spot, but that was no trouble for them. The next day Freddy arrived to do the painting touch ups.  He was very meticulous, and it shows in the finishing quality.  George was on sight to review the top-quality results. When it comes customer service and quality of the installation, this team went above and beyond for us! We have had many compliments from our neighbors,  I won't hesitate in recommending the Greco Roman team.

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

Hired Jeremy because I was referred to him through Jim and Dawn from Home Depot.  Jeremy came to remove the shower door and I paid him half of the agreed upon fee.  However, when trying to get him to come back and install the new shower door the guy kept rescheduling and he was not proactive with his communication.  I'd have to message him to ask what time he was coming and then he would have excuses why he couldn't come that day.  Lots of good contractors in Phoenix but this isn't one of them.

Cougar windows installed five windows and a new sliding door. The job went very well. I love our new setup. They did a very professional job.Dave

An absolutely amazing company! Stephanie took great care of me when it came to replacing our windshield. They communicated well and showed up on time. I will be referring this company to all of my family and friends!

This person took $15k and never ordered the windows or doors for our home. He continues to lie and says things are backed up. I called the manufacturer and he never ordered the product.

David went the extra step to make sure the job was completed and met my expectations.

Beware of this dishonest outfit

Had a retractable screen door installed about three weeks ago by these guys through Home Depot. About 4 days later the screen turned in on itself at the bottom by the canister. Called three times and sent an email but no response. Went to Home Depot and got them to get Kraft to come out. They came and untangled the screen but a hole had developed in the meantime. The screen is out of shape and has a hole. All this after four days of use. Tough luck they say. $500 down the drain.

Jonathon is a really nice person, which is making me a tad more lenient with this rating.

Horrible communication. This company was extremely difficult to work with after we paid our 50% deposit. They told us that after we paid our deposit, the door would be ready in 15 business days. Once it was clear the door was late, they never communicated with me and I constantly had to check in for the status.

35 business days later, I got a text the door was ready for install.  They scheduled install and said they'd be there between 8-9 am. At 830 am I got a text saying the installer was sick and we had to reschedule.

The morning of the rescheduled  install, Jonathan said he'd be a little late, after 830.  At 11:30, he still wasn't there but a potential customer of his showed up at my house to pay him a deposit. This is extremely unprofessional to give a clients address. Jonathan wasn't even there! The random customer finally left after waiting 45 minutes.

The day he was supposed to install,  he lied over and over about where he was. He constantly said he would be here soon or  on my way it's pretty clear he double booked us and hoped we were gullible enough to believe it.

Finally showed up 4.5 hours late with the wrong glass!!!  They put our order oh wrong. We had to wait a other few weeks for the new glass.

The install didn't go well. It took 10 hours because our slate floors are uneven so he had trouble getting the door to line up. The actual final door is  wonderful , although we have to have our  handy man come out to fix a ton of the areas around the door.  

There we're holes / gaps where air and bugs could get in. It took 3 more weeks to get this fixed.

Beautiful end result but would not recommend

Explained the process if replacing windows.  Reasonably priced.   Installers were professional.

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

The worst experience I've ever had. I should of gone with my gut and went through Window World again. The salesman came out and talked a good game so I decided to go through them. He promised my electric bill would go down. It didn't. He promised that the rooms would be cooler, they are not. Took forever for them to come out. I was assigned to Cody and the process was horrible. He never communicated with me I always had to call him. Once they final came to install they had to come back multiple times to fix. 6 months later I get a call  they had a mishap and surprise I owe more money! It was one thing after another of non stop issues!!!

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