Best Windows Installations in Phoenix, AZ

I have owned 7 houses and replaced every component. The recent installation of windows by Greco-Roman was the best contractor experience I have had in 40 years.

The care and precision along with clean-up and protection of our belongings was spectacular. In addition, the installers were courteous and highly professional

Finally,  they helped me with additional painting and cleanup at no charge. I can't recommend them highly enough.

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

Hired Jeremy because I was referred to him through Jim and Dawn from Home Depot.  Jeremy came to remove the shower door and I paid him half of the agreed upon fee.  However, when trying to get him to come back and install the new shower door the guy kept rescheduling and he was not proactive with his communication.  I'd have to message him to ask what time he was coming and then he would have excuses why he couldn't come that day.  Lots of good contractors in Phoenix but this isn't one of them.

First I want to say that we looked at Home Depot, Renewal by Andersen and Lowe's before calling Cougar Windows and Doors. We also called in our measurements to other companies. No one came close to service or price of Riley and his team.

We have had our windows for almost a year and wow what a difference they have made. The home is cooler and they look and operate amazing. The one thing we also like was the fast turn around with the windows.

Now every renovation or installation has its ups and downs. Ours was no exception. We were supposed to have them installed one day and a situation occurred where Riley and his team needed to come another day. They called and apologized for this and quickly set up a new time to get out and do it. Very professional and friendly.

These windows are the best. They are beautiful. Well installed and they keep our rooms cooler. They are also a great value. Everything you look for in a company and more. We did two windows with Cougar and will do the rest later.

Thank you Riley and team. Great experience from start to finish.

These folks are the best! i only needed 1 window replaced with an HE Milgard window. quite a few places refused to do 1 window but they were fair on price. installation was a dream. i would recommend them to everyone!

I was very disappointed. I ordered 4 windows and a sliding glass door. First they had to reorder the windows and door because they found bubbles. Then there were more delays due to thanksgiving. It took 2 and a half months to get the install finished. Next, the work was very sloppy and incomplete. They did an okay job the second time they came out to finish the work. The price was good, buy the overall experience was one big headache.

I did not receive the kind of business I was hoping for with Mountain View Windows and More LLC. The price was right. The service on the other hand was not good. First, I felt as though I was being blown off serval times on when someone should be there to fix a window. After I had to pay half up front for cost. It was becoming very frustrating. When someone just this week on Monday June 14 came to fix the window. The window was left with looks like grease markings all over the glass. Also, had to use my ladder to get the job done. Then left broken glass all over the ground outside. Along with glass in the brand new carpet. I felt not only did the gentleman show up unprepared, I also had to clean up after him. I have been dealing with this company since May 5th.  For just 1 small window.  I am relieved that the job is complete at this point. I just can not leave a good review or would I recommend this company.

Had to replace a patio screen door. Rep came out and measured for door. Took weeks for it to be made. Then when it came, it was put in backwards,out of plumb by 1 1/2, wouldn't close properly, screen material was loose. Eric the rep was rude and seemed to not know or care when concerns were brought up. Didn't have a vacuum to clean up. Took 1 1/2 hours to complete the job and charged us $70 more for thier mistake.

Jonathan is super professional and I highly recommend his services. He answered all messages immediately, installed new glass on my doors quickly, didn't add any extra fees to his quote, and the results look awesome! Will definitely use him again for future needs!

100% happy with this company and Mariano's excellent customer service. I had 4 different window companies visit my home for a quote. Very competitive pricing, plenty of options and Mariano is amazing. I never felt pressured, he answered all of my (many) questions... even weeks (maybe months) later when I was still having trouble deciding. Communication with this company and their staff is superb. Installation was completed on time. The crew who completed the project were clean and respectful of my home. Absolutely happy with my new windows and decision to work with this company. Definitely recommend.

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

Terrible experience, we ordered a front entry door on 4/20/19, the install was finally completed on 11/8/19. I took off work on five different occasions to accommodate the contracted installation company. In April their sales persons came to our house and promised a quality door and install. Two and half months later the contracted installation company makes an appointment to do the install, they show up with the door which is made from another contracted company which was the wrong dimensions. Basically Universal windows sells a product they don't even manufacture and then hire an outside company to install. From July 2019 through November 2019 was four months of frustration and run around as it was a combination of unfulfilled promises and finger pointing that the issue was with one of their contracted companies. In the end the front entry door is very nice and the final install was acceptable, but the communication breakdown between Universal Windows Direct and their contracted partners is absolutely unacceptable. I found no accountability with the personnel I talked to, they can blame the manufacturing company or the installation company but ultimately Universal Windows Direct is accountable since I'm purchasing the product from them. This experience was the worst I have ever had with a company.

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