Best Windows Installations in Phoenix, AZ

Michael is great!  Came by and gave me an honest assessment on my sliders.  As a matter of fact turned my business down initially.  I liked him so much I needed new custom made screen doors which was right in his wheel house.  Appreciated his recommendations and referrals.  No one knows more about sliders and our new screen doors are perfect!  Thanks again for your honesty!!

So, another business that I am trying to give them my money and they just ignore my messages.  I contact them thru Yelp, with all the information needed, I get a reply and provide the additional requested information and then nothing.  Two weeks go by and I never hear from them again.  What is wrong with businesses today?

If you are looking to install or replace windows and doors in your home, look no further than Discount Windows and Doors Phoenix. You will be pleased with your decision, every step of the way. Craig Hyatt and his team exhibited professionalism and dedication from the moment the estimate was presented, throughout the installation process, to the follow-up.
Craig is the owner and exemplifies what a family run business is all about. He and his team take pride in what they do, are prompt and thorough, trustworthy, as well as being really good people.
The product they installed, in my retirement home in Scottsdale, was high quality and the price, very competitive.
I would highly recommend this company.

We broke the glass in our sliding door at the end of May. Home Depot said it would be months to get it fixed. The Glass Doctor came out, quoted us and had it repaired in less than a week. He saved the day!  Reliable, fast, and pleasant. We enjoyed our experience so much we're having him install our shower door in our remodel. Highly recommend!

Great company to work with! They gave me a fair quote for my project. They came to the job site at the time and date scheduled. The technicians were knowledgeable and easy to work with and they solved my problems! Four other companies looked at the job and said the project was too complex for them.

The short version is that they came to evaluate my front door, and ended up fixing it on the spot.  So far (it's been over a week now) the door is closing better, more easily.  Really 4.5 stars.  There was some difficultly with communication that required some persistence on my part.  But that only rates a 1/2 star reduction because he did eventually schedule me in.

The long version follows:

We have had problems with the front door for some time.  And it seemed to be getting worse over the years.  We had someone out several years ago, and they only put additional stripping on the jamb.  This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick).  Checking reviews I called Precision Fit (Jason).

After a few fumbled communications, Jason put me in his calendar.  From then on the communication was good.  He showed up to evaluate my door.  I had sent him photos, and he thought he might have to remove the entire door frame and redo it.  But he wanted to see it for himself, and was going to be in the area.  To my surprise, when he showed up he said something along the lines of I can do this now.  Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much.  Plus he drove longer screws into the frame to hold the hinges better.

When he was done the door opened and closed better, and there were no light leaks around the door.  Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door.  Those are now gone.  And he didn't have to rip the frame out.  He still could have done that, and I wouldn't have known that it wasn't necessary.  But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame.

So I recommend this service.  They are honest and only do the work that is needed, and they appear to do it right.

Post-script:
It turns out that I called Precision Fit six years ago, but it wasn't Jason then.  I remember a middle-aged man who didn't really impress me.  He's the one who added thicker weather stripping and said not much else could be done.  Jason proved him wrong.

Edit: I own up, the below message is a mistake on my behalf. A quote was sent to me nearly 2 weeks ago. Peak Windows reached out to me again after my negative review, and very kindly handled the situation politely (and re-sent their quote). THANK YOU for your quick communication! I'm sorry for my mistake and previous bad review.

Disregard my prior review:
Asked for a quote via email so that I could bill the insurance company from a delivery gone wrong.
They replied to my Yelp message, but ceased all communication after the initial response.
Not sure what happened, but it appears you will have poor communication through this company. Good luck!

Hired Shane to fix a sliding window that wouldn't lock into place properly. The settling of the house made it so the existing lock wouldn't work. Shane went to town, trying several methods of repair but to no avail. He then had to special order a extra long lock to make it work AND painted it to match our color.

He went above and beyond to get the job done.

I would hire him again in an instant.

Had the worst experience ever with ABC Glass, DO NOT WORK WITH THEM.  we were working on a project opening a new preschool and needed to order acrylic dividers for counter top to divide hand washing sinks.  When my husband went to pick up the order and they charged for the 3 pieces of acrylic was $229 that was a total rip off.  When I asked to talk to the manager about the pricing the manager told him that the price was given over the phone and that was our problem we agreed.  I wouldn't care about paying this price but that didn't even resolve my problem, to complete the job they offered me a solution that would cost me another $700!! Something so simple became outrageously expensive.  Their customer service was disgusting!!! I picked up the order and left, I decided to check around for pricing of the acrylic pieces, I found another company called Diamond Glass and Mirror, very friendly and helpful they helped me to order the right parts to complete the project and they referred me to another company Canyon State Plastic which after helping me cut the pieces to the right size AT NO CHARGE.  I asked them how much they charge for the same acrylic, they said they charged $18 a sheet, so only $51 and the crooks at ABC charged me $229!!
I called ABC talked to Lisa, she remembered me, I asked to speak to the owner and manager and she refused, she said they were not available.  

I guess I lost money from this experience, but mostly this review is due to their POOR customer service and lack of helping us in a time crunch and charging EXCESSIVELY for something.  I get they have to make their money but their is a point where it becomes a straight out crime!  And then deny us the chance to speak to someone in charge.  

I DO NOT RECOMMEND THEM!

Haven't had a chance to try the shower door, but they worked hard to get it installed for us. Best price after several other quotes. Prompt response after inquiry.

I reached out to the company for a quote for a client. They were quick to respond and had a very fare rate for the work requested.

We hired One source remodeling to complete a full remodel of our shower and 4 restrooms. Our experience with Ray (the owner) and his crew of subcontractors was terrible. Once source remodel utilizes a different  unexperienced and unprofessional subcontractors. We had multiple issues from our shower glass ordered incorrectly, resulting in us not having a fully functional shower for weeks, plumbing issues, and extremely poor communication. Ray the owner leaves everything in hands of his subcontractors who show up late, or don't show up at all. Once our remodel was completed he never came back to do a post sale inspection to check on the work.

We had to call him multiple times and we received excuse after excuse and months later we still haven't had all the issues resolved. His subcontractors talk about how bad One source remodeling is and how Ray is unexperienced. For example he measured our glass incorrectly, left our faucet unaligned, made a mess in our ceiling, didn't caulk several areas of the restroom. When brought up to Ray he said he was in Florida and would take care of it personally. Six weeks latter he's still on vacation and he cant take care of it.

I had to dispute the last payment with American Express as he never took care of the last details after he received payment 2 months in advance. Do not hire this company unless you want a bunch of excuses and lies. He comes in his van and presents well but  hands off the work to sloppy subcontrators.

Thank you

They used a dirty tactic last week to get my case closed with the Registrar of Contractors by having their brother Justin Jobe who they told the Better Business Bureau isn't even part of their company show up in their place for the inspection. Here's the thing, Justin Jobe was already told that he wasn't allowed to come back to my house and it was all done so that I would deny access. The ROC investigators had already told me to involve law enforcement, but then used it against me by closing my case against Haven Construction when their brother Justin Jobe of Grayson LLC came in their place even though everyone knew he wasn't allowed on the property. I've added more photos because now the foundation is cracking my floor tiles and expanding the crack in an exterior wall too.

The guy told me not to buy this unit sold at Home Depot but to buy one from Parker and son. Parker and son wants $7,000.... This was $1,200 + 500 to a guy to install it. Saved me $5,300 by not listening to the guy working at Home Depot... I don't get why they buy these, stock them and then not try to sell them....

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