Best Windows Installations in Phoenix, AZ

We had an ok experience. I'll start with the installation crews. Jacob, Julian, Mike, Johnathan and Christian were skilled,responsible and respectful while installing the windows. They all wore masks and did a good job installing the product.
However we ordered the windows in mid September and the job was not completed until the end of January. Communication from American Windows was sparse and lacking. After having the windows measured and putting 50% down we were supposed to be contacted in 3-5 days with a tentative install date that was supposed to be 10-12 weeks from order. I called after 10 days and there was no date from the factory. Weeks passed and finally two of the three  windows were installed 12 weeks after order, but one had to be remade due to an incorrect outside measurement. The third window was from Pella and that was finally installed 19 weeks after ordered. There were numerous reasons why it was delayed and installation dates pushed back. We would have ordered the same product as the other windows but the color for the interior frame was not available pushing us to the Pella product which was significantly higher in price. After conversations with the sales manager expressing my dissatisfaction with the numerous delay from Pella we were offered a small reduction in price for our trouble.
I understand covid has caused many manufacturers to have supply and production issues but we feel the ones we experienced were excessive.

Not all the plugs were not included with the door and I have not been able to get the plugs. I do not feel the door is completely installed though it has been completely paid for.

Super impressed with Tracer Windows & Door.  I needed my front door replaced and they offered a very reasonable price.  Chris, came out to my home the very next day and did a full in home consolation.   The door arrived 2 weeks sooner then expected.  The installation crew was amazing!!!  The attention to details, timelines and overall experience was amazing.

Ever since I moved into my condo in Sun City, during the heavy rains, water would seep under the patio door into the Arizona room. I had people tell me that it couldn't be repaired. But Joe and Jeff came out, took off the whole door, fixed the problem with the bottom plate not being sealed down properly, replaced the trim, and even put new trim around the two patio windows. The wall with the patio door was not even tightly fastened down, so it moved! They fixed all of those things, including several issues not in the initial quote, at no extra charge. I was also doing some remodeling in my bathroom but had gotten stuck. So, while they were here for the patio door, Joe also did some work in the bathroom, even though that was not why they had come out. They were wonderful! I highly recommend Joe and Efficient Home Pro.

Donna Doft

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

exceptional service, attention to detail, picky about their work, clean,great communication, so...yea i would recommend these folks..BTW, i have a friend that owns a glass company in WA that does mostly custom houses. so i know the business a little more than most...thanks bill and team..will be back

Super happy with my experience with LJ Neal and Sons.  I got many quotes from different window companies but was happy with their price and communication. The installation itself was seamless and my new Pella windows look amazing. Very happy with my experience and highly recommend to anyone looking to replace their windows.

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

Oh my gosh, Rick Lewis, owner of Prescott Window and Door and his crew we met who did the work (Scott, Mike, Tom and the others) they are outstanding. Such attention to detail, excellent workmanship, very courteous and so on and so on and so on. I can't say enough good things about this crew and this company.  They make sure the entire job is done with perfection and pride and its evident they know what they are doing.

If you need new windows or doors, look no further than Prescott Window and Door in Prescott, AZ. After hearing about & seeing our friend's windows and meeting with multiple window companies, we are so glad we decided to go with this company. They stand behind their word and they are everything Rick Lewis said they were. We plan to recommend them to everyone we can. Thank you Prescott Window and Door, we are so happy.  Al and Trish Szerlong

Make sure to read the contract fully before signing there is no way for a client to get out of it without having to pay this company 33% of the total I was fully cooperative with all they asked for my side of the bargain so they could have an easy install when the install was ready I removed all my blinds and moved everything out of the way when I received a call saying they have all my products ready for install come to find out my order was never placed after 3 months and the windows they brought were not the correct windows or even the correct sizes for my house it was a different clients I called the next day she said it will take about 2 weeks. the lady that I was speaking to was fired due to messing up other clients orders. It has been over a month since I removed all my blinds and moved everything out of the way (which it's still like that because there's no point in putting them back)  I have not received a call or even heard anything from the company about my windows and doors so I called to cancel my services due to not fulfillment to the contract and Miscommunication on there side and to let them know that I just don't want the windows and doors anymore and immediately the guy said that is impossible due to the contract and they have the high attorneys for this situation and as a company we will not lose
I did not read the contract fully but there is NO EXIT CLAUSE for the client to have the right to cancel after the company has not hold up there bargain so just make sure you read the whole contract because this company only cares about one thing only and that is scamming people into contracts that only benefit them and could care less about a client I knew right away as soon as the guy I spoke to started bringing up attorney and lawsuits right when I said I would like to cancel the order than he also told me that it was my fault that I should of been calling them everyday because in his words and I quote if it was his house he wouldn't put up with that shit (laughing) how is it my fault as company you should of called your client and communicated with them of what's going on

My husband and I called Lowery's today to fix two windows that weren't operational.  Heather immediately put us in touch with Trevor who showed up at our home about 30 minutes after our initial call.  Trevor was very professional and proceeded to fix the alignment of our two windows within 5 minutes.  Both Heather and Trevor were extremely professional and we would recommend to anyone!

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Our master bedroom exterior door was recently hit by a rock which broke the outer glass pane.  This is a nine foot door with a frame around the edges and all glass in the middle.  We preferred to deal with someone local and my wife found Jackson Glass in New River.  Jason came over the same day my wife called and discussed various options with us including buying a new door.  Since this door is the same as our exterior great room door we wanted them both to look the same.  The major problem is that the doors are fiberglass.  Most folks wouldn't even attempt to replace the glass on a door like this, but Jason said he had done a handful of similar doors and would take a crack at ours as well.  He gave us an estimate and we decided to have him repair it. During this phase Jason never pressured us to choose a particular option or even to hire him for the job.

Prior to coming out to perform the repair Jason called my wife to let her know he would actually be able to complete the repair for about 20% less than his estimate.  This was after we'd already agreed to have him do the job at the price he originally quoted.  How often do you ever here of a business owner coming in under an estimate like this?!

On the day of the repair Jason showed up a few minutes early and quickly started the repair.  He was very meticulous throughout and when he was finished you could barely tell the door had been touched.  The new glass looks great and where he sealed it looks very clean and professionally done.  I found out from Jason as we chatted that he can do virtually any type of glass repair including those uniquely designed panes in vanity mirrors and curio cabinets.

When Jason was finished he thoroughly cleaned up all areas where he had performed work (something you don't always see nowadays). My wife and I are thoroughly pleased with the way the door looks and will certainly call on Jason for any future glass needs.  He is extremely professional and personable and an honest business owner.  I would highly recommend him without hesitation.  I'm hoping we won't be breaking any more glass, but if we do it's reassuring to know Jason is just a phone call away.

This company was putting flyers out in my neighborhood. They were just throwing them all over the place. I have a No Solicitors sign and that didn't stop them. My wife gave it back to them very nicely and they threatened to knock her teeth out and kick the sh*t out of her. Would you want them in your home and around your family?! I think that is a No for an answer.

Dustin came out to the house which is about an hours drive from his office Phoenix which was impressive and stayed at our place going through all the benefits from windows and gave use a clear explanation on which windows would be best for us since we live in a cooler climate area. Installation was a quick process. The crew that came out to do the installation was quick and professional and made the wife extra happy since they cleaned the windows making it not needing done for awhile. Thank you Dustin and crew for the great service!

Just got a call from this outfit claiming their name is Reliant Capitol and it is. Plus many other names.  Not sure about their work but don't care for their marketing techniques.  We are also on the Do Not Call list and they showed up as unlisted.  

Folks if you want to earn my business, please be more honest.

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.

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