Best Windows Installations in Phoenix, AZ

Great service and price. Did not try to up-sell. On time and fast installation.

Called and got a quote on June 7th dropped the window off at their office that day. Was told on the phone it would be 12-13 business days guy in the store said 7-9.  Called to check on the status of the window once or twice a week told it would be back on June 23rd.  It didn't come in something to do with a vendors equipment.  Called again was told July 5-6th Just barely got my window back yesterday July 7th after they had it exactly a month.

This glass company was absolutely amazing! They answered their phones when I called, they showed up to all their appointments on time, and they installed the most beautiful shower door in my custom luxury home in Goodyear Arizona. I am so grateful to the owner Richard Craft and to the staff for supporting me during one of the biggest remodels of my life. Great job!!

When we purchased our home in Mesa it was a fixer upper to say the least, I didn't know where to start! Luckily I found Latch's number through a coworker and I am so glad because they were able to provide everything I wanted to do with remodeling my home without me needing to sit on the phone all day finding contractor! I didn't have to lift a finger, My home went from being an ugly duckling to beautiful swan! Thank you again good folks at Latch!

Needed  A back glass sliding door repaired after weed whacker incident.  Was the 1st to  Respond and the least expensive .  Wasted no time making sure he has the right glass and installed in about an hour and a 1/2.

The owners are fantastic and the pricing is good for the product. I searched for 5 years for an economic option that fit my needs. However, no matter how much I like the windows and the customer service from David and Sam, the installers they used were HORRIBLE. Like.. sloppy, bad, awful work. So my hope is that they can find better installers in the future, or recommend that customers find their own installers. Even though the owners tried to make things right after bad installation job (and they did do some work to correct some big items), it has taken me many hours to fix caulking messes, and correct issues that were caused by poor installation.

Great customer service!!  I called Jeff around 10 in the morning and he was here the same day. Got my sliding glass door back in working condition. Super professional and walked me through what he did to fix my door and why. Would recommend to anyone looking for a door repair company.

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to buy a shed that Home Depot was showing in their garden area.  Went to customer service to order it on Apr 24.  Yes, it was available.  So I ordered the materials needed to build a floor and shingles for the roof.  I, then went to a shipping service and paid them to pick up the shed.  They were to wait for my call to tell them when it would be ready.  I'd been promised that it would be that afternoon.  I paid the service.  Then, that same day I get a call that the shed was not available.  That I could pick up everything but the shed.  I asked when the shed would be available and the man told me the 26th or 27th.  The next day I call and I was told that the order was cancelled.  How could it be cancelled?  So I advised the customer service person that it wasn't cancelled by me.  She tells me that the shed is in stock and that they will pull it.  OK.  I receive no call.  The next day I go to track the order and there's nothing there.  So I call again.  These calls I make take at least 30 minutes of holding time each.  When I speak to the lady, she knows nothing about it, but tells me it wasn't cancelled.  And like the others, it will be available.  I ask her if she can guarantee that and she transfers me to Angel at the store.  I get hung up on, but Angel calls me back.  She tells me that the one available showing on the computer is the model and that the actual shed is not available.  She continues to inform me that because it hadn't sold well, they probably wouldn't get any more in stock.  I am incensed now.  I paid the delivery service in advance and will probably not get my money back.  And I will receive no shed which I need desperately.  So, I cancelled everything.  She assures me that my credit card will have no charge on it.  We'll see.  I can guarantee her one thing.  I WILL NEVER SHOP HOME DEPOT AGAIN.  Lowes, here I come.

I hired Sears to install a front door in October 2017, the completion date was supposed to be December 10, 2017.  The install date turned out to be January 12, 2018.  The job was terrible.  I contacted sears to let them know I was unhappy with the job.  They sent out another person on January 23 to look at the door.  He told me they would have to reorder parts and come back out to fix the door.  The last thing I asked him to do was to have sears contact me and let me know when I could expect them to come back out and finish the door.  Today is February 2, 2018 and I have heard nothing, nothing.

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