Best Windows Installations in Phoenix, AZ

Great service and price. Did not try to up-sell. On time and fast installation.

We had a few windows Sunroom that had broke and I contacted Nelson Glass for a quote.  They gave me a good quote and we had Andrew come out to measure.  After ordering, he came back for the install.  He was professional, quick and just an all around nice guy.  Jeff, the owner, and Pam the Office Manager were also very helpful.  Great overall experience.  Thank you Nelson Glass.

First of all... Richard and his crew have been in the valley for over 25 years, killin' it!  All of my commercial projects have been designed, spec'd, engineered to the standards they were supposed to be.  Never been late on any project and customer service is top tiered. As for residential, they have never let me down there either... slammed out my house way ahead of schedule. Thank you for all the help and for always being reliable!  All the best!

Great communication, workmanship is outstanding and our yard and bathroom look exactly as we had dreamed. Thank you

Israel is kind and does quality work. His install went very well and the product is perfect. However, he has opportunity on how he follows up on requests and timing for communication. I really wanted to support this small business. Technically, I had a second project he was supposed to start, but never got back to me. This rating is more of a reflection of the communication gaps.

I placed an order with this company in early Decemeber and never once did anyone follow up with us on next steps--just a hand shake during measurements and that they would get the job done in 8 weeks.

Fast forward to late January, both Sam and David have zero clue about the measurements, the job, and their only rebuttal was you never placed a deposit or paid for the job?

I'm beyond frustrated with the lack of management, attention to detail, and the overall professionalism of this company--not to mention how badly this error/oversight has affected our project's timeline.

Do yourself a favor and look for another window company that respects your time and values your business.

Called Jeff on Monday afternoon for a sliding door repair. Although Jeff was booked till the end of the week, he made an extra effort and got me booked for Wednesday morning. Jeff and his assistant (B.J. or D.J.) arrived on time and did a GREAT job. Most importantly, he quoted me a price over the phone and didn't try to charge me more when he completed the work. USA Sliding Door Repair should be your first and only choice.

He is very nice. But, when we paid him for glass for our tables. He tookour money and never performed the work.Do NOT use! He is not an honest person.

Don't order anything that requires a fork lift .  Super slow  to get a bag of sand dropped into my pick up. . Then 5 guys come out after 40 minutes and not one has a key for the fork lift . Slow beyond belief.

Extremely unprofessional service and has no courtesy whatsoever for customers time. We scheduled a time and day for them to come over since they said they are mobile and when that day and time came they never showed up or bothered to let me know they were running over an hour late. They were supposed to arrive at 3 pm and I waited until 3:05 pm to text them and ask if they were still coming with no response until 3:15 pm with them saying they were somewhere else and can maybe stop by in an hour. He wouldn't even give me a quote for my glass and after an hour passed still didn't show up so I told him I'd take my business elsewhere. This place is a joke and it's no wonder it has no reviews or customers.

I decided to have $1500 worth of blinds ordered and in stalled by homedepot.  
1.  Ordering:  good, the lady who ordered was good, but after that was all dow hill.
2.  Paying  for measurements:  the person to come and measure was Real baad.  He called at 7:45pm to set time, not during working. They he didn't suppose to do, calls only during working hour, LIES....... ans they would take of it.  LIES... continue reading.
3. Delivery of blinds.  They told me the blinds would be delivered at my back garage door, no, no... two delivered front door, one back door, WOW.  I called to explain I was missing blinds and when would they be delivered.   They told me Thursday of the week, nothing.   I called  and told them I didn't receive.  They looked up my order said the computer shows Friday next day, nothing delivered again.  I called again and they said Saturday, nothing.    You can imagine how I felt now.  Didn't get until Monday the next week.   They did the ordering and made more excuses on way delivery wasn't done on time or correctly -Bad customer service
Installation: They promise that the installer would call during work hours  to set up time, again lies,, no he called again at 7:45, during my dinner time which  shouldn't be used for other things.   I asked why he calling so late, he said that's when he makes his calls ummmm.  Homedepot said it wouldn't happen again, but again it did.  Pooooooor customer service
4.   I will NEVER use Homedepot for any more projects. Their unreliable, make up excuses (lies) to cover for installers, delivering and they're unreliability.  One star is all I can give, if a negative 1 is possible I would give.  Its a bad time to give bad service.

Terrible time getting my kitchen remodel done initially, but wait, it got better.  I tried to change filters for my RO system under the sink and found that they had forced a new sink down right on top of it (rather than moving it down first) with the result being that I cannot change the filters.  I scheduled a fix with the, and took the day off for their technician to appear and instead got a call saying he was sick and couldn't come.  My day off work was wasted.  Instead they offered me the next available appointment -- TEN DAYS later.  Ouch.

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