Best Windows Installations in Phoenix, AZ

He said he would come board up my broken sliding glass door and he never showed up or called to cancel. I was counting on them and they let me down.  It's over 100° daily now so having a large gaping hole in the house isn't ideal. I finally found Reliable Glass and they came out to help. It's all in the name I guess.

Chuck is the best! Not only did he show up and give me a very competitive price on screens for two of my rental properties, he was very professional and was able to get the job done ahead of schedule on both properties! I would highly recommend him and Sunnyside Sunscreens to anybody looking for 5 star service and very affordable pricing! Thanks again!

My wife and I were going to buy a big box store front door, and we decided to get a second opinion if you will before buying.  Michelle was awesome and explained why for a small amount more than what we were paying, we could get a fiberglass door through them, instead of the steel door which as I have now learned would've become a heat conductor in our home.  Michelle came out and took measurements, explained best quality for a west facing door to avoid heat, showed us the types of styles available, and asked us to review our options and let us know to call when we'd picked our door.  No high pressure sales tactics just honesty and explanation.  We decided on a door and style shortly after, called Michelle with our choice, and the next day they had another measurement taken by another individual, just to verify 100% before ordering the door which I think is an awesome practice considering how many times I've had to wait on a contractor who ordered the wrong size by mistake and delayed the project.  When the door came in Michelle called me and scheduled an installation at my earliest availability which was also awesome.  Then the installation.  I cannot say enough or speak highly enough of Chris.  As a self admitted clean freak with OCD, I was a bit nervous thinking of a 8 foot hole in my home mixed with sawdust, woodchips and who knows what else.  Unprovoked, Chris set up a fan blowing out the entryway and after every step of the installation, stopped and swept the entire work area.  By far the most clean and organized construction and installation I've ever seen.  The door, looks amazing.  It's perfect, as expected they built out the frame and entry to fit exactly like we wanted, and matched the frame to the flooring so there is no gap from where the old door hugged the flooring.  When all was said and done, we actually saved money because the door, installation, and additional framework all out the door was less that just the door and 1/4 of the installation cost of the big box store, and we got a much better product.  I wish I could rate them higher than 5 Stars, I would recommend QuadCity to anyone and everyone in the valley who is thinking of replacing their doors.

We had to replace our existing skylights. Had several quotes from various companies. Mitch came buy with a quote that was within reason and comparable to the others. What separated  Mitch, and overnight skylight, from the others was his enthusiasm, commitment, and passion for what he was doing and talking about. Not going to lie, I had my reservations considering they were relatively new company with a new license. I voiced these concerns to Mitch and he understand yet was committed to starting his business off on the right foot. In today's world it's important to give a new business the opportunity to build a positive reputation and that is exactly what they've started doing. Mitch and his partner (Who, I might add, is a 3rd generation, glass person), do it right! No issues, on time, excellent work and they stand behind their work and the product they install. I would lightly recommend overnight skylight and the team.

Redid the shower glass in the main bathroom. Jeff was amazing. He's very skilled. I could tell he knew what he was doing when he came out to measure and quote. There was a part that was cut wrong but measured correctly. The owner called and was very accommodating. The final result was awesome. Great experience. Thanks to Jeff especially.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Timely, Efficient, Friendly and no upscale/hard sale.  Job was able to be done same day with quality workmanship.

Lady at office name patty really rude she seems unhappy about her job !!!! Also got a job done tech Carl and Justin really unprofessional horrible coaulking and  always saying bad words better keep it up people!!

I just had Desert Breeze replace a cracked window in my house. They called ahead to let me know they were on their way and they arrived shortly after. They were very professional and the guys were awesome. They worked cleanly and efficiently and were done within 30 mins. They vacuumed the work area when they were done and did an excellent job. I will be using them for all my glass needs and referring them to friends and family! Thanks Desert Breeze!

My husband and I had his and my car windshield replaced by universal and his office building glass door. That's 3 separate orders that they have done a fantastic job. They are Friendly, responsive & professional. I will use them for any glass replacement I need and I highly Recomend them.

Just received got off the phone with Anthony.  Found this company off of Homeadvisors.com.

Very impressive how they called me from my inquiry. Next day.   Explained the type of work that I needed.  Anthony offered a free estimate.  Explained how they replaced the windows.  I asked how much something like that type of repair would run Ball Park and he became very evasive.   I told him that I understand that they need to look at the window for the actual estimate and that I wasn't going to hold him to the Ball Park range.  Conversation went down hill from there.  Sad that a business has to rely on that type of customer facing employee for their revenue.

I visited their showroom to inquire about a window replacement.  The only person there was what I assumed was the warehouse man.  He advised that the salesperson was out but he would take my information for the sales person, which he did.  When I said it was for a single window, he advised that they have a minimum of three.  He did offer the alternative of selling me the single window and gave me a reference for someone that could do the install.  As a retired small business owner, I was impressed with his desire to help me.  But then I never heard from the salesperson.   I won't beg a business to take my money and am offended when I take the time to travel to their office and a salesperson won't take the time to make a phone call and give me a price.  Obviously they have the wrong person in the sales position.

We had a great experience with this company. Their price was better than anyone else's and they were very timely with the installation. Great customer service.

Poor Customer Service - I will also respond to the negative review below by Michael V and the response by CK Glass.  The installation of these windows DOES NOT FALL ON MILGARD, the manufacturer. The poor response time by CK Glass to rectify the leaking windows during monsoon time was Uncalled for. The customer never took issue with the home being flooded by the rain yet CK glass continued to not show up for scheduled appointments to rectify the situation or return phone calls. The voicemail box was continually full  with no way to make contact on several occasions. The windows leaked  like Niagara Falls, carpet and furniture were soaked. The lack of communication, not returning phone calls, or emails, not keeping scheduled appointments, all by CK Glass not MILGARD. How many times does a customer have to sit and wait for no-show appointments by CK Glass? How many times does a customer have to call to get results before reverting to this negative review. Over and over again for several months the office manager blamed the owner, the owner blamed to office manager, the office manager blamed the manufacturer. This is a business owner-customer negative review. No one else is responsible for missed appointments, no returned phone calls from the owner and the office manager for weeks at a time. The responsibility lies with CK Glass for not showing up as scheduled and promised on several occasions and for the lack of communication between the owner and the customer. These windows were installed on March 10, 2021 with the last no show appointment on November 2, 2021 at 4 pm as promised. It was stated that the owner was occupied with another customer and would arrive by 5 pm. This is November 27th with still no apology or communication from CK Glass for not showing up or fixing the leaking windows.

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