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Weathersby Windows & Doors

Weathersby Windows & Doors


Phoenix AZ

SERVICES


Reviews


Keith S.
Keith S.
3/17/2023
EVERY single person that I dealt with at Weathersby Windows was knowledeable and polite. I am an existing customer and when contacting the store the folks there want to bring resolution to my requests.  Other competitors bring up obstacles.  I had unfortunately bought  a couple of windows and a sliding door from a national seller and it has been nothing but trouble. They are into their 9th month and still do not have the installation completed.
The Weatersby Windows sales-person (Vinnie) was perfect.  He stayed on top of the intallation project from start to finish and kept us informed about appointments.
The reason I gave them a 5-STAR rating is that there is not one single thing I would change about how the entire process flowed.
And equally important is that these windows work like magic.  We wish we had bought them years ago.

Benjamin H.
Benjamin H.
9/16/2022
Thank you, Weathersby and team!!! They installed 18 new windows and did an Awesome job!

This all started when I was looking to initially have some window glass replaced due to seal failure, then changing my thoughts to replacing a couple of windows, then re-thinking that it would look odd for my home. Hesitantly I started to get bids, which I highly recommend, not only for pricing comparison but also to get a feel for each company/sales pitch, etc.

Weathersby pricing was competitive. These are the reason I personally went with them:
*  They were not pushy but rather informative and assisted in choice options for each room window that varied.
*  I was concerned with how the old windows were being removed and the look with new windows on a stucco exterior and being properly sealed. Michael took the time to explain their process, which made me feel more at ease.
*  They were upfront about the timelines with the window ordering to install.

A shout out to Chris, Bubba, Tim, and Kirk for the largest picture window (7'-9 x 5'-9) installation, it was picture perfect .  They were on-time, professional, and cleaned up after window replacement.  Chris, how those windows fit just perfect with the existing raised stucco is amazing. I literally feel like I moved into a new home.

I personally went with the Milgard Tuscany Series. I know the Tuscany may cost more but living here in the blazing state of Arizona it was a COOL, right choice for me, well worth the look, comfort and view. I am sure there are others that have experienced something similar, where with the old windows I closed all the shutters and curtains to keep the sun heat out. Now with the new Milgard windows, my air-conditioners are running less times even with the shutters and curtains open all day.

Thank you, Weathersby and Milgard, for making my home feel cozy...

Maggie M.
Maggie M.
1/19/2023
We had all of our windows and patio doors replaced in 2017. In the following years we had a few problems with the patio doors. Each time I called, I got in the schedule and Chris came to fix the problems. Last week, I called because rain was dripping through one of my master bedroom window. Chris came again and made sure to put caulking around the outside of my window as it had deteriorated over time. He didn't charge for his service and I was happy to get the problem fixed. I am glad that even after several years after the new windows were purchased that are keeping their word at providing a warranty on their work and on their products.

SC W.
SC W.
3/18/2021
I called to make an appointment.  I was told appointments are at 2 weeks out.   Took my name and information and was given a date and time.  I called 5 minutes before scheduled appointment to confirm and was told I wasn't in their book.  I was then told the owner's wife would call me back.  She never did.  Glad this happened as I would not want to hire any company that can't track appointments and don't care about missed appointments that wasted and delayed customer time.   Find someone else who cares.  Beware of this one.

Kyle A.
Kyle A.
9/13/2019
Great team. Great windows. Wife is thrilled.
She is pretty picky about things, and she is extremely detail-oriented.
I don't know if there is even a higher level of praise for something than to say my wife couldn't find anything wrong with it.
She has not shut up about how happy she is about the service, the windows themselves, and the company.
Like I said, it doesn't get any better than saying the wife is thrilled.

Debbie S.
Debbie S.
1/29/2021
Called Weathersby Windows to schedule the Always Complimentary Estimates to replace my sliding patio door. They refused to come out unless I replaced a minimum of 5 windows or doors. I only need a new patio door. So much for their No pricing games. Unethical business practice requiring you to purchase more than you need or want.

Derrick K.
Derrick K.
4/16/2019
Me and my wife had our entire house done about 15 windows, new front door and the security door. Chris and his team were amazing and did everything they could to help us. Our house was built in the 1940s and gave Chris some curveballs. However, Chris and his team adjusted quickly and the project turned out amazing. Chris and his team are professionals and experts in their craft. I highly recommend Chris and his team at Weathersby they are top-notch!

Daniel D.
Daniel D.
03/12/2019 12:00:00 SA
Never was able to purchase product. Was difficult setting appointment, then day of, no one called to confirm, so called them. Appointment was set, sales person 30 min. late. Called office, and they were pretty rude, saying people run late. He should have called. Well, he never did, and after way everything was handled, moving on to more professional companies. My time is valuable as well Weathersby. Sorry for inconveniencing you with expectation of respectfulness.

Lynda S.
Lynda S.
04/03/2019 12:00:00 SA
Very poor customer service.  Never receive call backs.  Broken promises on instillation dates and so many excuses.  My husband finally exploded and we got some action taken.  Is'tn that a sad thing to say.  Contract stated 4-5 weeks and after 8 weeks, the day before they were to install the door,(which had been 7th week) they said it wasn't made correctly.  They would get it remade ASAP. So what, tack on another 8 weeks?  

After 2 months we got our deposit back.  Need I say anymore.

Taylor R.
Taylor R.
03/12/2019 12:00:00 SA
My husband and I just completed an entire home renovation. We had multiple bids for replacing our old single pane windows for dual pane. Steve was very informative without being pushy at all and helped us choose what worked for our home and our budget. We replaced 16 windows in our 2 story home. We purchased Milgard windows which had a great warranty and came In under our budget. Window install was pretty painless, they finished a day ahead of schedule, and the installers were very easy to work with, they even let our dogs in for a water break. So happy with our choice to go with Weathersby, tackling a home renovation without a contractor was stressful enough. It's nice to have chosen a company so easy to work with and reliable. Would definitely recommend.

Patricia D.
Patricia D.
9/13/2019
I don't even know where to start...our experience was flawless from start to finish.
Diana, Chris, John, and the whole team were incredible.
Everyone was knowledgeable and helpful. I spent a month making decisions about ratios for openings, style of window, etc. No one ever made me feel rushed or pressured. They were always available to answer questions.

Our windows got here FAST! I barely had time to blink and we were already setting an install date.

And the install team were meticulous. I have never in my life seen contractors that careful, skilled, and neat. They made almost no mess, and the mess they did make, they cleaned up! I have also never seen such PERFECT caulk lines. WHAT? How does that even happen??? Caulk is evil! Nope, lovely and perfect, super neat little lines that blend seamlessly into the house.

Also, the measurements were perfect - and I mean PERFECT. These windows replaced the original windows from 1961 - steel frame casement windows. I have no idea how Chris measured so exactly - they fit precisely in the openings - no gaps! They were seriously EXACTLY the right size for every single opening.

And the windows themselves are amazing. I'm so glad we went with Milgard.

What a difference. And their prices were competitive and reasonable.

I can't say enough good things. I can't even think of anything I would add as a negative - this was an absolutely perfect experience. I thought ripping windows out of my home would be stressful and messy - Weathersby made it easy, fun, and fast! We are so pleased!

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