Best Windows Installations in Phoenix, AZ

Found them on the internet  Called them, and they came out the next day.  They were thorough, professional, and I would call them again!

Good experience at Home Depot for Garage disposal got backed up and we were in a pinch to get it fixed. Went to home depot for some tools. I ran into Jim (raider fan) while grabbing the wrong tools. Lucky for me Jim was an actual plumber so he talked me through what I should do. He also pointed to some washers and other implements that may help my leaking situation.

I was so happy that I stopped at this Home Depot and even was able to buy some gorgeous flowers.

My husband was able to fix the garbage disposal and the leaky pipe promptly once he was off of work. Thanks Jim for helping me out. Nice to avoid weekend Plumber fees if you can do it yourself.

First let me say, Bryan and Defender Solar Screens are great to work with.
Great communication, Timely Quote and install with Easy billing, Product not so much.  It looks good from outside and dressed up our house nicely from the outside. But that's not actually the purpose of sun screens.

The negative is more on the product.
These were replacement screens from when we purchased house in 2004.
I had previously put on Screens before we even moved in and they were a great move, Sun screens look good, and best of all. Kept the interior of house cool and shady, We could have blinds open full AZ sun and inside would be blocked from sun and still in shade. Had them cleaned a few times oven the years and it was more discoloration and age that  we decided to replace.

These were to be same protection and shading level with recommendation that frames also be included. No issue with that.

They look fantastic from the outside. Protection of inside much lower than previous and actually really disappointed these were supposed to be 90%. Quote advised that was was currently installed.
I don't know if products have change, but certainly not for the better.

Blinds will always be closed and that is huge disappointment.

Workmanship good, But sorry I did it.

updating the review... I have since received a refund from the company for all monies and purchases. Honest company, just didn't hire competent workers and need to manage financials better.

We had Phantom screens installed on our french doors and they are absolutely
amazing! We LOVE them! Quality-Excellent, Service -Excellent! Thank you Midia
for your personable service! We 100% recommend this company.

DO NOT WASTE YOUR TIME!
We set up an appointment for them to come out and give us a window and door quote. Adam came out and spent almost 2 hours with my wife and I. He said he would email us a quote. Never saw a quote. After a week, I called their number and the office told me to check my junk email (which I was checking regularly and told her so). Nothing. She said she would reach out and let them know to send a quote. Here we are a month later, no quote. Don't waste your time with these people as they obviously don't want business!

Here is my update. I sent my contact information and address as requested. I received a call from a person that identified themselves as the Phoenix regional Manger. He explained that there was some confusion as to what I wanted. I disagree. Then as he understood what I wanted, he said they don't sell those in this region.  Not what the woman on the phone told me originally.  He then said he would check with another region and see if they could do something like making a trade. This was last Friday and he said he would follow up on Monday the 19th. I was happy that Pella was actually going the extra mile. Until today. I have had no phone call from anyone  from Pella. But it gets better. I received an e-mail from Pella stating that they saw that I had cancelled my appointment and wanted to reschedule. The 2nd time I received one. I replied with the long drawn out explanation.  Still no response. So at this point I can't  now or ever see myself having a customer relationship with this company called Pella.

Worst customer service ever. They had time to group up, chat amongst themselves, and be on their cell phones but when I asked MULTIPLE times for help not only did the girl get an attitude but I waited for half an hour and never got any help before I went to the one down the street. If I have to go to Home Depot for something, which hopefully Lowe's or True Value will have me covered from now on, I will never come to this one again. The worst!

Ordered a hot water heater to be installed, price was competitive but product was not delivered/ installed during window.  Neighbor asked where I got mine because his just went out.  Said Home Depot, he place similar order and they never showed.  The 3rd party Home Depot works for to install Hot Water Heaters is. Or reliable