AZ Valley Windows

AZ Replacement Windows did a nice, clean installation for five vinyl replacement windows.  One window needed adjustment and they were quick to come back and resolve.  The windows look very nice.  The installers and sales rep were easy to deal with and professional.

Found them on yelp, took an extremely long time to get someone out to give a quote and the sales rep did not pull through.

I had a great experience with AZ Valley Windows. They replaced a ton of windows in my house. My experience with the salesman as well as the installers was great. Dustin was very professional and did a awesome job getting everything completed on time. Despite material delays due to backlog windows were installed by time originally quoted. Would definitely recommend.

Just had a new side door to the garage install.  Everything looks great.  You pay for what you get.  Install was great. Southern exposure, we will if it was worth it.

The installers Brandt & Jeff  did an absolutely wonderful Job installing new patio doors. They put down tarps to cover patio, vacuumed, stuccoed, sealed, cleaned etc. They were absolutely very professional.  Many thanks.

Would I have AZ Valley Windows install my windows again..... NEVER.
I decided on Marvin windows, and the main headquarters in the Phoenx area said that there were two approved installers in the west valley - Lifetme and AZ Valley Windows.  For various reasons I chose AZ Valley Windows,  They came to my home to give me an estimate, speaking in their window replacement vernacular.  I wanted the windows to match the Marvins we had installed in our new sunroom 10 years ago.  I was told that was not possible since they were replacement windows  - only with original installations could the frames match what was there - (which proved not to be true).  The two men involved told me that they (sun room) were NOT MARVIN windows - even after I showed them the bills and the rest of my 10 yr. old file.  

At the end of the installation the windows were much smaller - being inset - than the originals they were replacing.  The installers furiously pounded the original metal frames into the sides of the opening and then installed the smaller replacements - using MUCH caulking all the
way around the inserts and putting WIDE frames on the outside leaving the (14)  replacements looking terrible on the outside.  It only took two days to install their way - and to do it right it would have taken much longer.  Apparently they did not choose to do it the correct way and the way I requested.

When I complained to the owner, he made up stories as to the reason why they were installed that way.  When I checked up on his facts I found out they were not true.  He has never answered my last email.

Would I hire them again..... NO, NO, NO!!!

I had this company install an enlarged picture window in our kitchen. Jerry, the salesman came out to the house gave us a quote for the work which was only for the cutting of the wall and put the window in place. It took 7 weeks for the window to be delivered. Never heard from Jerry again. Very pricey to say the least but it was the only company in town that would install one window. I did not need 3 or more. Be certain that you understand that the plaster, painting,etc will be a separate charge. The day after, another gentleman came out and repaired the outside stucco around the glass, but no painting.  Dustin and his partner did a fine job on the install and John was good as well to repair the outside wall. I was very surprised that Jerry, or someone from the office NEVER  called to see if all was satisfactory. This is poor communication on this company's behalf. Be certain to ask ALL the questions you need at the first appointment so you will understand what work will/will not be done for your price quote.Hopefully the company will call you to follow up on the work done to see if all was satisfactory.

It's been 2 months since the Small Claims Court has awarded me a Judgement and they have refused to settle the debt they owe me.

Sorry for the late post-We highly recommend AZ Valley. The Dans were fantastic. We had a big, fairly complicated job. When we had an issue Dan was there to help us out and make sure we were completely satisfied.  We love the work they did and would use them again.