Description

Summit Restoration Summit is a full-service contractor who specializes in the restoration and reconstruction of homes and buildings damaged by water, fire, mold, storms, or any other disaster. Call 602-595-5977 for 24/7 emergency water mitigation and board-up services.

HISTORY

Established in 2013.
After many years in the construction/restoration industry, our company owner, Tim Roth, started his own business with a focus on quality work and customer satisfaction. He assembled a team of trained, certified, and experienced individuals, some of whom have as many as 20 years of experience in restoration and construction. We have boarded up, restored fire/storm/water damage, removed mold and asbestos, remodeled homes and offices, replaced roofs, and more throughout the entire state of Arizona. We are also licensed in several other states, and our team's stellar reputation has earned us large construction and roofing jobs in California, Colorado, Kansas, and other states. Whether you're facing an unexpected emergency damage situation or remodeling a room in your home, our experts will spend as much time as needed to make sure the job is done right the first time. We take great pride in the quality of our work, and we approach each job as if it was our own home or business.

SERVICES

Damage Restoration, Storm Damage Restoration, Biohazard Cleanup, Fire Damage Restoration, Smoke Damage Restoration, Mold Removal, Water Damage Restoration, Demolition Services, Sewage Cleanup, ,

Reviews

Jinger M.

1/25/2022

We were referred to this company by our insurance company. At first they seemed great. They came quickly, did nice work. However we have now been receiving non stop harassment calls bc they want us to complete a survey. I'd be happy to do so if like anyone else they sent an email. But no we are getting 5-6 calls a day and when we answer they don't say anything. We then called the office directly and asked them to stop with the calls and the person who answers the phone gave us attitude and was cutting us off as we are trying to speak. It's too bad bc I was planning on giving you great reviews but since you have proven you have the worst customer service you get the terrible review.

This is an update...after receiving a call it turns out that there is a third party that was calling regarding a survey. Something set up through my ins company. Summit didn't know about this. This does not excuse the way we were talked to when we were calling to figure out why we're getting the harassing phone calls. It's only safe to assume when we are asking to review a company that it's that company asking for a review. However that treatment we got when only trying to stop the calls is why I'm taking away one star.

Kamille D.

08/05/2021 12:00:00 SA

I would give zero stars if I could. Very slow to perform work. Less than 3 years later, the work doesn't hold up. Heavy rains and leaks again. Very disappointed ! Also they have poor
Customer service . Slow to respond or answer questions regarding warranty.

Dawn H.

10/04/2022 12:00:00 SA

My home had water damage June 5 and my insurance company sent Summit Restoration out to take care of us. Over a week's time 5 cabinets were pulled out and several walls were cut up to 2 feet from the ground. We are in October now and I just don't see an end. They are trying to fit pieces of old cabinets onto the new and placing my old granite countertops back onto the rebuilt cabinets. It's not fitting. The repair of the walls have been done twice now. Trim done twice also. The materials used the first time were different and didn't fit but the company used it anyway. On exterior walls they did not put insulation into the wall. clean out was covered by drywall and cable boxes were covered also. The cable box being covered was the only reason I was able to get them to open the wall back up to show them that what I suspected about no insulation being put into the walls was true. I have so much more to say but don't want to waste anymore time. However, I did look at the reviews when we decided to allow Summit Restoration to repair the damage and they were relatively good. I want you to consider another business. Any other business has to be better. I just have to believe that there can't be worse than Summit Restoration.

Jackie K.

8/17/2021

My insurance company (USAA) connected me with Summit to secure my roof after sustaining some fairly severe damage from a monsoon that brought 80mph winds, heavy rain and hail with it. I had quite a lot of water coming through various areas of my home after the shingles and roofing paper were blown off. With another large storm is expected again tonight, I had some pretty major concerns about going through another storm with my roof now in bad condition.

To my Tremendous relief, Paige of Summit had David out to my home within 4 hours of our speaking. He surveyed the damage inside and out and went right to work tarping my roof and making it as secure as possible for another storm.

I can't fully express my gratitude and appreciation. Paige was so kind and reassuring, and David was incredible as well - knowledgeable, personable, and so pleasant. Thank you so very much for resolving my fears of another rain-filled night... inside my home!

Heather S.

08/09/2021 12:00:00 SA

We had a middle of the night nightmare in March of 2020 and I'm so thankful we used Summit to help us rebuild after a flood. Steve Kerns was so wonderful to work with and responsive. All the work was completed in a timely manner and using the ever evolving guidance at the time. I happen to be chronically ill and they always took great precautions to keep us safe. Their team was realistic about the time frame it would take to remodel from the water damage that took out both bathrooms and two of our bedrooms. I was so happy with the finished product. It was our house but better after Summit was done. They were very helpful in a terrible situation and saved us money in comparison to other quotes. I'm so glad we were able to get Steve and Summit on the job.

Lisa Z.

3/15/2020

Summit was one of a couple restoration companies referred to me by my insurance agent. After an initial snafu, I was given a new Foreman. John was wonderful with keeping everything on track with the repairs, kept me apprised of changes and 'issues.' The work was done very well and the sub contractors were professional and timely, which was much appreciated.
Office staff is wonderful as well. Heather in billing was communicative, friendly, and understanding. All in all, I would highly recommend Summit for any and all home repairs or restorations. I am so happy with the work they completed and with the friendliness and understanding of the office staff. Thank you!

Alyssa S.

9/29/2020

I had a leak in my condo roof and our HOA selected this team to come out and do the repairs. Rob was wonderful from the initial job estimate & Glenn & Diego did an absolutely fantastic job repairing my ceiling. They were so friendly, professional and timely. They took great precautions to drape my personal stuff so as to ensure minimal dust. This job was originally estimated to be two days but they got it done in several hours and it looks phenomenal. I could not be more pleased and highly recommend this team.

Jensina S.

08/06/2021 12:00:00 SA

I was referred to Summit Construction by our insurance agent to fix our kitchen loss. To be honest, I was not expecting much but agreed to at least meet with them. Met with Steve Kerns and I was sold. Steve was amazing, super knowledgeable, very organized and got the ball rolling ASAP. He was super attentive to detail and always reachable. Steve got an excellent temporary kitchen set up for us while we waited for our cabinets to be made. When it was time for demo and install, DJ was our project manager. DJ was super great and easy to work with. Every interaction I had with a Summit employee (office staff, plumbers, tile guys etc.) was extremely pleasant. Once a week the owner would call to check in and see how things were going. They got our kitchen done as quickly as possible and it turned out PERFECT. Quality of their work was top notch. Summit Construction is the real deal. You will not be disappointed.

Jenny G.

9/26/2018

New to the area and didn't know who to call. At my wits end until Summit and Nahn got involved. Their estimate was spot on. They did what they said they would and was on time.
Courteous, professional, personable, responsible, intelligent, detailed, accommodating people.
Nahn took over and it was a great relief for me.
Absolutely satisfied!

Lee B.

02/04/2019 12:00:00 SA

Summit recently handled a major water damage repair at our house. It involved mold remediation, repairs in HVAC closet, complete removal & replacement of our MBR closet system, painting, etc. They quickly and professionally took care of assessing the damage and getting the repair and restorations moving.

Their ongoing coordination and management of the work was exceptional. They saw that the work was done correctly and on time, Their project manager, John Burkhart kept us informed and was always reachable.

We especially appreciated how Summit was our single point of contact and handled all billing, payments, insurance, etc.

We would recommend them to anyone.

Tim D.

02/06/2018 12:00:00 SA

I called them the night before Thanksgiving with a water leak in my garage. They responded promptly and took immediate action to stop the leak. So far, so good. However, they then took over 6 weeks to repair the damage. Because it took so long, I had another leak in the interim. They wouldn't do anything regarding the 2nd leak until I paid in advance. Their bills were very high and the overall service was very mediocre.

Joyce S.

8/16/2018

I had a water leak from a broken valve on a toilet. My whole house was one inch under water. I was out of town and called my Insurance company who had Summit go and do the dry out.
I must tell you if this should happen to you make sure you know who the players are when it comes to you house and belongings. Summit took off all my new electrical plates with the matching white screws I no longer have the white screws and plates are everywhere. All they had to do was throw them in a box so plates and screws were together. They removed all base cabinets. They broke a piece of my granite counter. My insurance adjuster was surprised to see cabinets removed when he thought they were fine. I have broken items from them tearing stuff out. I was so upset that the inside adjuster told me she would cancel them and I could get my own contractor. When I came home I did get my own contractor and the inside adjuster is no longer in charge I was given someone new. I do still have the adjuster who was surprise to see the cabinets removed. Edge is another company I would not use. If they are on yelp I will have a review on them also.

Charles H.

1/24/2019

They were able to save me in crunch time. Definitely a company I would recommend to my friends and family. Very friendly staff and always on time.

Dana H.

1/26/2019

Summit Restoration and their staff saved me and my brand new house! A leak in an upstairs bathroom caused water damage all through the floor and into the downstairs ceiling of the garage. I called on a Saturday morning and they were there in less than an hour with huge industrial fans to dry everything out. The damage was scary to look at as a homeowner. They came back to assess the damage with what I can only describe as an ultra sound tool for water damage, (which as terrible as the situation was, it was an awesome device!) and assured me my home would be as good as new when they were done. And they delivered exactly what they promised! The Summit staff was so caring and great to work with. I hope to never have the issue again but if I do they are my first call! I have recommended them to family and friends and will continue to do so.

Harry N.

7/21/2018

I was in need of a restoration firm to repair damage done to the outside and inside wall of my garage. Summit was recommended by the insurance adjuster as a firm to use. We advised Summit that we had an event in 4 weeks and people would be coming to our house. The administrative portion of getting the job started was exceedingly long ( 4 weeks) but once they finally started, they worked like the dickens to meet our event date. I worked closely with Nhan Tran in coordinating building inspections, workers coming to do their work and eventually with the final inspection by the city. Nhan was a pleasure to work with and made sure that when various parts of the job were completed that they would pass review by the city inspectors. They did meet the event date!

Joseph M.

2/26/2015

I'm a recent first-time home buyer and really appreciated our project manager (Brandon) walking us through the process from the estimate at the beginning to final walk through at the end. He communicated back and forth with our insurance and made the process as smooth as possible. We also appreciated the contractor who did a lot of the work, Waldo. He treated our home with respect and seemed to be dedicated to getting the job done well. We highly recommend Summit and will go back to them with any future restoration needs.

To write a review, you must login first.

Summit Restoration and Construction