Kraft Screen and Door

I recently needed a new sliding screen door for my patio.  I had an existing door, but I wanted to add a screen door so that I could open the patio door and keep the bugs away.  I tried the stock screen doors from Home Depot, but they didn't fit quite right.  I called a lot of door and window companies for help, but they all indicated that I would need a brand new door set.  Finally, one company referred me to Kraft Screens and I am glad they did!

Kraft Screens did exactly what I wanted.  They came out to my house and measured the door opening.  They then ordered a custom sized screen door.  A week later, they returned with the screen door and quickly installed it.  

The whole process was easy, very affordable, and the new door looks great.  I am extremely pleased with this company and the level of service that I received.

The service from beginning to end was outstanding. I was kept up to date with the install. Gave me detailed info on install with a 2hr window. Driver called the day of delivery and had me scheduled early. Very friendly person and caring and made sure the install was a perfect fit. Cannot say enough about how happy I was about tbe service.
I also wanted to add that DJ my installer went over and above to troubleshoot my  FIREPIT. He took a quick look hit some buttons and VOILA it worked.

We were impressed with how professional the customer service and our installer Derek was. The scheduling of appointments and how quick it was to have our window screens replaced was a pleasant surprise.  Derek came to our home to measure and returned to do the install. Great job! We will use them again!

In need of screens, someone came by to take measurements, but after that communication came to an end. Tried many times to reach someone but was ultimately unsuccessful.

Had 8 window screens replaced by Kraft, and 5 of which still have a gap along one edge. The gaps are not huge, but certainly big enough for scorpions to pass through. Now, I've spent 2 weeks trying to get it corrected and they just do not care. They have their money and that's all they do care about. Look for another company if you need your screen replaced.

Had to replace a patio screen door. Rep came out and measured for door. Took weeks for it to be made. Then when it came, it was put in backwards,out of plumb by 1 1/2, wouldn't close properly, screen material was loose. Eric the rep was rude and seemed to not know or care when concerns were brought up. Didn't have a vacuum to clean up. Took 1 1/2 hours to complete the job and charged us $70 more for thier mistake.

Beware of this dishonest outfit

Had a retractable screen door installed about three weeks ago by these guys through Home Depot. About 4 days later the screen turned in on itself at the bottom by the canister. Called three times and sent an email but no response. Went to Home Depot and got them to get Kraft to come out. They came and untangled the screen but a hole had developed in the meantime. The screen is out of shape and has a hole. All this after four days of use. Tough luck they say. $500 down the drain.

I used this company to install a retractable screen door to my back patio. Eric came and measured my door and then returned about 10 days later to install it. He was professional, quick, and very helpful showing me how to use it.
I thought he was terrific! And, the product is just what I needed.

The material used is good quality the service of installation bad.Becareful when using this company I had screens installed through out the house I never inspected the quality of the installation.My wife goes to do spring cleaning and noticed two of the Windows are cracked so where the installed the top screw the crack starts from there two the side we never bothered to move the drapes or to do a walk through with the installer.So I call them and the said I may done that to my Windows they said I could of altered or removed the blinds ..They don't want to stand by their work manship bad customer service....