Web Analytics
Honest Air Care

Honest Air Care


Phoenix AZ

Description


Honest Air Care and Home Services is a complete Heating and Air Conditioning/HVAC Service company. Offering services such as A/C Repair, Heating Repair, AC recharge, HVAC Replacement, AC Cleaning. We specialize in all things HVAC.

HISTORY


Established in 2007.
After working for a company advertising extremely cheap prices, only to triple the price once they got to your home, I decided to open an HVAC that not only advertises outstanding prices, but actually sticks to them. We pride ourselves in being up-front and Honest right from the very beginning, and in most cases can tell you the price over the phone before we even get to your home.

SERVICES


Reviews


Jerry R C.
Jerry R C.
9/26/2019
I'm an out of state landlord and have used Honest Air Care for over two years. When an AC malfunctions during the summer, you need someone there fast. Honest Air Care has always excelled at delivering fast turnaround times, which have kept my tenants happy.

They're landlord friendly, willing to accept credit cards by phone or web, and even sent me an electronic invoice for tax purposes.

I can trust these guys too. Giovanni, the technician, gave me short-term budget friendly options as well as more expensive long-term solutions. I never felt like there was sales pressure to squeeze every penny out of me.

I recommend Honest Air Care to all property owners and landlords.

Ken V.
Ken V.
1/27/2023
Called yesterday for service when we woke up and the heater wouldn't work and the house was cold. Have been calling for two days and no response all calls are being ignored.

Clairissa V.
Clairissa V.
2/17/2023
We put in a new unit a couple years ago. It is still under warranty. This company will NOT call back, they won't stand by their work, and are not reliable. If I were you, I would call anyone else. This company used to be good but obviously it has gone downhill. Very disappointed in the service.

Hiten P.
Hiten P.
06/11/2022 12:00:00 SA
We have used Honest Air Care a few times over the years but this latest service call was remarkable they were able to help us out as we were crunched for time as we were headed out of town.  Every time we have used them they have been professional and quick to identify and fix the issue.  They are our go to for any HVAC needs.

Patti S.
Patti S.
04/08/2022 12:00:00 SA
Always responsive and efficient since the moment they installed my unit. They have gone out of their way to accommodate my busy schedule. I couldn't ask for better service.

Paula M.
Paula M.
03/02/2017 12:00:00 SA
Where do I begin? My husband and I moved into a 57 year old remodeled Arcadia home after living in NE Scottsdale for 21 years.  The first month was great but then my husband began to get sick the second month. The day after Christmas 2016 both my husband and I became very sick,(sinus congestion, chest congestion, ear congestion and sore throats)  long story and 4 rounds of antibiotics (December 26 to March 1)  Late one night we found out that the previous owners had cats (we are highly allgeric to cats)
That evening(8:30pm) we emailed Honest Air, Brandon responded immediately with a quote.

The next morning we hired them letting them know it was an emergency and needed them out that day. Brandon was understanding and very sympathetic he stated Lance would be over between 4-6pm  Lance called said he was early and promptly showed at 3:20 and began.   Lance was professional, knowledgeable and patient with all the questions we asked him. We can not thank Honest Air Care and Duct Cleaning enough we paid what they quoted us, they were on time and professional what else can you ask for especially in an industry that gets a bad wrap.  On a scale of 1-10 and 10 being the worst the house coils were a 10+  
Right after the service you could tell the air was crisper, thinner and smelled fresh a day later the air feels so clean and fresh.

We found out that inside/outside coils need to be cleaned every 5-7 years and especially after a remodel or if you are moving into a house and don't know the history.  WE HIGHLY RECOMMEND NOT ONLY HONEST AIR DUCT BUT LANCE. I will be letting everyone know what a great job they did. Make sure to check out the pictures.

Marva B.
Marva B.
08/04/2021 12:00:00 SA
The tech showed up looking filthy, shoes covered with crap and without a mask. Also tells me he is not Covid vaccinated. His equipment is dirty. Tells me he showed up without his supplies he will need to leave to restock his truck. I called the office to reschedule my appointment, I thought maybe the tech was having bad day. The office person was extremely rude; end up canceling.

Kathy W.
Kathy W.
3/30/2021
Jim was out yesterday to do a spring check up on our air conditioner. He arrived wearing a mask, on time and ready to look at our AC.  He was respectful of our property and professional.  He found one item that was starting to show some wear and tear but it wasn't significant to replace.  He said it would get us through the summer okay but should be looked at in the fall.  We have been using Honest Care for three years and have always had a good experience with them.  We will use them again.  

Kathy W.

Tony W.
Tony W.
12/12/2019 12:00:00 SA
We are so very happy we chose Honest Air!
No sales pitch, very very knowledgeable. And just like their name we found them to be very honest! We could not have felt more comfortable with presence, service and pricing! Will always be highly recommended by us!  Call this company:)

Sam M.
Sam M.
2/22/2019
Yesterday I was looking for a new a/c company to take a look at why my heat pump made weird noises and shut off when the heat was turned on after a while. I came across this company, rolled my eyes a bit when I saw their name Honest Air Care and I thought to myself  'yeah right.'  Needless to say I haven't had the best experience with other a/c companies; a lot of crooks out there.  

Yesterday rained all day and a few of the companies I called said they wouldn't work in the rain..huh? I called Honest Air at 4:30 and they had someone here by 5:30pm.  When the guys walked in they put on 'booties' to protect my floors from the rainy debris outside. That was my first pleasant surprise since I was already excepting to have to clean the floors after they left.  I told them what was going on, showed them a video  of the noise the heat pump was making and they both looked at each other. In my head I thought, oh that can't be good.

To my 2nd surprise they told me that noise was perfectly normal.  It was the unit defrosting its coils and that they get this type of call all the time in winter. A less honest contractor would have gone outside, tinkered with it and told me I needed hundreds of dollars of work that I didn't need. They explained to me that the unit would steam up and then turn back on and continue heating.  We tested it and sure enough it did exactly that.  My last surprise was that they didn't charge me a trip charge ($80).  Afterwards I was left with the feeling that this company truly is Honest no bs and will definitely be contacting them to do the cleaning of the coils before the summer hits without any hesitation!

Alison M.
Alison M.
08/01/2019 12:00:00 SA
Eric is an absolute gem in the HVAC industry. Not only did he come out on a whim but found all of the problems from the previous contractor.  
Eric and his team installed ripped out all of the old units and ducting and installed 3 new units and new duct work. Everything is working perfectly.  

If it wasn't for Eric, I would have had no idea the extensive damage that was caused by the previous contractor.  I can't say enough about his workmanship & honesty.

Jay T.
Jay T.
7/18/2018
I messaged them on Yelp for a quote and set up an appointment in the next day to replace an air filter grill. It is for a rental unit built in the 1980s. Perfect work.
They forgot to send me the receipt to my email, but did it right away after I reminded them. All messages on Yelp are replied within minutes.

Anne-Marie O.
Anne-Marie O.
8/25/2018
My AC went out again and once again, I could count on Alex to get someone out to fix it right away. I thought for sure it was going to need replacing since it quit twice in 2 months but it was just a clogged condensation line. They had to go to the attic to fix it when it was 105 - ew. But he was happy to do it. Only charged me $50 for the service call. Thanks again Honest Air Care!!

A G.
A G.
9/14/2019
Very pleased with the service of this company.  Our 3rd time having them out for our A/C units (maintenance and duct cleaning services).  Eric took care of our scheduling and Gio came out and performed the service - great customer service from both!  It's refreshing to feel confident and comfortable that you are getting the best service and advice from a company....thank you both!  We'll see you in the spring for preventative maintenance of our units.

Stephen M.
Stephen M.
08/08/2018 12:00:00 SA
I can't say enough about this company and how they are living up to their name.  

I have a mini split air conditioner and it had not been cleaned since the we moved into the house about 4+ years ago so I called a company to come do a rejuvenation on the machine and after it was cleaned it stopped working within 5 hours.  Called back that company and they sent someone out to inspect and they tried to charge me over $800 to check a system for a leak that they might have caused.  After having a spirited debate on who should cover it the A?C guy finally agreed to cover the costs only after i mentioned needing to replace this unit within a year.  When he tested it turns out they did cause an leak.  After coming back the next day to fix it the unit know made a noise starting up and would leak water out of the unit at the rate of about a gallon and hour I was done with that company.  

I called multiple other company and one stated they would be out on Saturday, and then Monday, and then nothing as they never showed up.

Called Honest on a Tuesday Night and got an immediate response within an hour and then had a technician at the door the next morning.  Looked at the unit and fixed it and just charged me the visit fee because of how quick the fix was.  Also talked about how to meet my A/C and let me know not to do some thing because it would just be a waste of money.  How Honest can you get?  

This company more than lives up to it's name and they have earned my business for the other A/C units I have in the house.

Eric R.
Eric R.
02/02/2018 12:00:00 SA
I called to have them install my friends nest thermostat. I knew there was a possibility of needing to wire run and didn't know the price. I called another place and they wanted to charge just to come down take a look to give me a quote and then apply that as a credit to the final bill and these guy didn't. I saw their ratings and reviews here so gave them a chance.

Here are the things I liked:
-Spoke with me on the phone and was honest about the cost and repair scenario from easiest to worst
-He offered to stay and fully program the thermostat and even tho I thought it wasn't necessary
-Quoted price was higher than we talked about but he found a way to make it work
-Without being pushy he politely and informatively made me aware of the age and potential issues of the current ac unit
-I asked about repair to replacement scenarios and he fully broke it down from a general cost and timeline perspective.  

I feel pretty comfortable with the experience. I have been looking for a trustworthy ac tech and I hope this is it.
Thanks for the great work.

Joe P.
Joe P.
05/10/2018 12:00:00 SA
Used Honest Air Care today for the first time and was very happy with the service I received. Giovanni called 30 minutes before arriving to let me know they were on their way then showed up on time.  The cost for a service call was reasonable, he explained everything in detail and was very professional and friendly.
I'll definitely used Honest Air Care again.

Ismael N.
Ismael N.
10/06/2017 12:00:00 SA
I am so happy and pleased with the air duct cleaning service I had done. Lance was awesome, very honest with any questions I had. The air you breath at home can be worst than being outside, I highly recommend this service. Now when I breath I don't feel suffocated with sneezing all day and waking up with headaches. So do a favor and check your air duct..

BEFORE & AFTER... pictures attached

Glenn D.
Glenn D.
8/29/2017
Great experience with Honest Air Care.  I called them to arrange for air duct cleaning.  Our tech went up in the attic (in July) and told us we didn't need the ducts cleaned, which saved us a lot of money.  I did have them conduct maintenance of our air handlers, which they did at a very low cost, during which they found an old owners manual for the air handler that was partially obstructing one of the two units. All in all a very good experience.

Ray H.
Ray H.
1/16/2018
My heroes.

I just spent three horrible days trying to get my heat pump working using Shafer and Sons Co.  Bad diagnosis', dishonest owner, costly charges for unneeded parts, and freon, no show for promised repair visits....on and on.  

I called Honest Air on SUNDAY.  Eric came out a couple hours later for their customary $59.95 dianosis charge, waived if repaired by them.  Problem was a problem in the thermostat wiring.  Had it repaired in notime but checked and rechecked the complete system before leaving.
Eric was so professional and friendly.  He gave us a complete sense of security and trust in their work.

They are now my AC go to folks.

Gokul M.
Gokul M.
04/09/2019 12:00:00 SA
They tell lot of lies to over charge
They even told my system is out of warranty. I didn't have the money they asked for. When I started looking for options, I finished my job 1/3rd what they quoted for.

Seth W.
Seth W.
07/02/2020 12:00:00 SA
Great service and very knowledgeable. The technician was very kind and polite while entering home and thoroughly explained his process.

Bruce T.
Bruce T.
7/23/2020
Giovanni is our service person. He is knowledgeable and very honest. I won't use anyone else . I highly recommend them. Bruce

Sherry F.
Sherry F.
04/04/2017 12:00:00 SA
Vents were cleaned well.

Lance left and I discovered my wedding was gone after. After a horrible experience and thinking he had taken it, we discovered after a last stitch effort that it was in the trash.    

So many people stepped up to vouch for Lance that we decided to turn everything again.   Thankful for a spiritual intervention telling us to check as toddlers can sometimes get things.

Work was exceptional.  I am thankful for the work done and horrified at myself for my misguided blame.

Mark C.
Mark C.
05/10/2017 12:00:00 SA
Vents and Air ducts cleaned. Check
Lance did a great job and was very professional.

Michelle Y.
Michelle Y.
9/21/2015
Jeff was great at answering all my questions and working with my schedule. Lance was professional, helpful, and very friendly. He was able to answer our questions, give us pointers, and of course make air ducts clean and made the air flow so much more efficient.

This is a great company and they were able to accommodate all my special needs. I will definitely be recommending them to other people and using them again in the future!

Howard P.
Howard P.
2/23/2019
Honest Air Care was great.   I recommend them highly.    I called them after 5:00 on Friday night with a problem that needed prompt attention. Eric answered immediately and arranged to have someone a the house before their first scheduled call the next day, Saturday.     They arrived early the next morning.   The technician was great. He was clean,efficient and polite. He explained what was wrong and took care of it. I will definitely use Honest Air Care in future and recommend them highly.

Andy S.
Andy S.
8/18/2018
Initial contact with this place was good. Came out quickly for a free estimate to replace my ac unit. I wanted to hire them for the install but after numerous emails and calls they never responded. I guess they were not interested in my $7k+ business. Not sure why they bother to give estimates if they don't follow through, seems like that would be an important part of any business.

Stephen H.
Stephen H.
8/15/2015
Honest, prompt and professional in a niche industry where most companies try and scam you.  This is not the case here.  Lance did a great job and thoroughly cleaned 14 vents and 1 return.  He adjusted each one for best airflow into each room.  My wife was able to tell the kitchen felt much cooler!   Lance also said some vents were upside-down and he put them back the correct way.

Prices are fair and they are not upselling you on any services.   The price is the price is the price.

I wish all companies were run like this one.

Harpreet K.
Harpreet K.
10/31/2015
We just bought an older home and were curious if our air ducts needed cleaning. With a baby on the way we wanted the air to be clean. From the onset Jeff answered all my questions and was extremely professional. He was able to set up an appointment the next day with Lance. Lance
Was great! Again professional and honest. We had him check our dryer and I loved that he was honest that we didn't need to do anything as it was clean. Honest air duct is fast, honest, professional, and reasonably priced. I would definitely recommend them to family and friends.

April D.
April D.
4/29/2020
Hands down the absolute best service I have received from a repair company. They truly do hold up to the name of being honest. I had a technician from another company come out and was quoted a minimum charge of $2500 to fix my air conditioner, Honest Air came out and managed to fix my issues for less than $500 out the door and now I am back to having cold air! Could not recommend this company any more!

Phil D.
Phil D.
12/14/2018
Wow! Gio was great! Dryer vent was plugged. He made several trips to the roof and cleaned it, and replaced the chicken wire to keep critters out. Then he tuned up my furnaces and and showed me how I could clean filters and avoid replacing 3 filters in my 12' ceiling (I am not fond of climbing a 10' ladder). He also helped with a problem with my hot water. As I am writing this, he called to say the pump price from his supplier seemed high and he would check other sources. What a guy!

Good work, Good guy, Good price.

Jose M.
Jose M.
2/26/2018
Scheduled a inspection of my HVAC unit and Eric came on time. Eric was accomodating and honest about what my HVAC unit needed and he did a minor cleaning of the condenser. Service is good. However, I gave it 3 stars instead of 5 because they are expensive to the point of not worth it. The inspection is $59 and minor cleaning is $160. Most service places will waive the inspection fee if service needs to be done on the unit. I like the service. Unfortunately too expensive and there are other providers who do the same for less.

Vanessa H.
Vanessa H.
06/12/2018 12:00:00 SA
Very pleased with this company! I asked them to come out and inspect the units of a house we are planning on purchasing. I spoke with Brandon and he set me up with an inspector. Brandon was very nice and helped me get what I needed. I had to reschedule the appointment many times and they did an amazing job handling it! The inspector was on time, courteous, and talked about everything in detail. Their pricing is affordable and I highly recommend this amazing company!

Ayoub N.
Ayoub N.
07/07/2018 12:00:00 SA
Great service. Thank you Honest Air Care. Within 48 hours they came out and provided good service for my AC unit. Highly recommend Honest Air Care. Thank you Alex

Carlos R.
Carlos R.
08/03/2018 12:00:00 SA
They got my AC working right away, once again I have cold air and with no extra pushy sales man tactics. The Tech was very informative and he helped me lay out a plan for the future with out trying to sell me a useless monthly inspection plan like that other stupid big company that wears those stupid white outfits like there some kind of helpful milkman type who told me in February that I had NO cold air and I would need anew AC unit!

Sean C.
Sean C.
1/15/2018
Excellent company!  As a remote landlord I've had a lot of bad experiences with service providers.  I am always thrilled (and a little surprised) when I find a company that does exactly what they claim, does it for a fair price and on time.  This company met all those criteria and more.  I could not recommend them more highly.

Samir A.
Samir A.
7/28/2018
After my home warranty company failed to fix the A/C in sweltering 116 F, I called Honest Air Care. They came out in less than 2 hours and fixed the A/C.
Thank you Rick for getting our A/C fixed when other company was trying to make money from us by suggestion to buy the A/C unit from them.
Honest Air Care is indeed Honest!

Quentyn Z.
Quentyn Z.
07/09/2017 12:00:00 SA
Updating the review based on my latest interaction.

I had them out to my house to do a yearly maintenance. The tech found a couple of issues that would eventually cause problems down the road. At the time, my unit was still under warranty, but was expiring soon.

They've dropped the ball multiple times on following up with me to get the issues resolved under warranty. Now I am on the hook for any future repairs that would be related to these issues.

I still believe their prices are fair and that they are honest enough. However, I won't do business with a company that puts the onus on me to chase them down to get these things taken care of.

Tatiana D.
Tatiana D.
3/17/2015
Wow! I was very impressed with how the technician (unfortunately don't remember his name) handled my situation. I hired them based on their great reviews and here I am, leaving one myself. :)
I needed dryer vent cleaning only and got a quote from the office for that service only. There was some miscommunication between the office and the tech and when he came in he cleaned the air ducts as well. (it was at a rental property so I didn't know about it till after the fact). When he called me for payment and gave me a higher amount I explained to him that I only needed the dryer vent cleaned. He immediately said that he'd only charge me the quoted amount and that I got my air ducts cleaned for free. No arguments, no trying to get more money out of me! I was very impressed with how he handled that! So I'll definitely hire them again!

Annie L.
Annie L.
6/25/2018
They are the greatest. Giovanni was so helpful~knowledgeable, efficient & considerate. I felt very comfortable w/ his advise & confident in the service.
They will definitely be my go-to company for hvac service.

Alex H.
Alex H.
8/17/2018
Based on the reviews here, I decided to give Honest Air Care a try and am really glad that I did. I spoke with Alex two days ago to schedule a service call because a 23-year old A.C. unit on my workshop had stopped blowing air. Today, Giovanni came by and had the unit working again within a few minutes and didn't charge more than the service call fee because it didn't take a lot of time - it's a temporary fix for now, because the controller board is fried, but it will tide me over under I can replace it.

Keith A.
Keith A.
11/05/2014 12:00:00 SA
Chris came out today and cleaned our dirty air ducts... already smells and feels a lot better. He gave some good advice on the air filters we were buying (we were spending a bunch of money on the elite air filters, which aren't needed if you change the filters monthly).

Will definitely use again in the future.

Kristopher P.
Kristopher P.
9/23/2016
Very impressed!

I had a response to my inquiry within minutes and a fair quote shortly after. We had the cleaning/servicing completed and the price matched the quote exactly. No surprises.

Branden was fantastic and beyond the cleaning, adjusted our vents so they were pumping air the right way to maximize our AC and heat.

Great job!

Irene S.
Irene S.
4/27/2017
Honest Air Care is amazing. We have been on the losing side of a battle with our A/C- replacing parts, recharging, adding thousands of dollars to the cost of our home over the span of the 6 years we've lived here. Scraping together pennies and preparing to do without, we were able to save up for a new unit. I hopped on Yelp and Honest Air Care came up with glowing reviews- and after our experience with them, they deserve it! Within moments of sending a few Yelp messages out to multiple companies, Hones Air Care gave me a call, not long after I hit submit- little did I know that the person who was calling me was the OWNER of the company. We chatted about our home needs and Branden sent me a quote within 15 minutes. During that time I had received another quote and when I sent it to Branden, he beat it, but the main selling point was the way I felt comfortable trusting this company with a tidy sum of money for something that is so essential to our home.

Branden made it a point to educate us on the difference between units, options, accessories, and did it all without being pushy or salesy. Ultimately it was completely up to us and we definitely have a game plan for our next pieces to add and further improvements up the road.

The office called to schedule, and Branden was in contact through each step. He even came the day of to make sure the installation of the new AC and heater went smoothly. Eric, the technician, was phenomenal- he was careful, neat, and polite. He worked away at making the correct adjustments for our oddly shaped attic space and took his time to ensure everything was done correctly.

We ran into a little snag with a code populating on the unit's computer but Honest Air Care was on it- they came out the next day and worked to make it run smoothly.

The main reason I went with Honest Air Care was that I genuinely felt a sense of caring and the Honest in their name is real. We've been in a beautifully cool house and know that every cent spent was done wisely. I highly recommend them, they take pride in their work and respect their customers.

Tracy R.
Tracy R.
04/07/2017 12:00:00 SA
I am updating my review based on the previous, now again, owner of the Company reaching out to me to resolve the mishap. He did reach out to me at the end of last year and refund my fees but also explained why he had not been in touch sooner (he had sold the company and had recently taken it back). I do appreciate him doing whatever he can to make good on an obvious mistake and I do understand, as a small business owner myself, that things happen. With that being said, I have since sent more business his way as a testament to their customer care and will mostly likely use them again in the future. Thank you, Honest Air Care.

Michael S.
Michael S.
7/28/2017
I couldn't be any happier with the quality of work, the service and the professionalism of Honest Air Care.  Eric serviced and reinstalled my AC unit to repair a poor installation from years past.  This company truly deserves the name honest although they could also have chosen professional, caring, skilled, and countless other names.  Communication was the best from any skilled trade company I've ever used and I will never ever use any other company to service my AC.  These guys are a true gem.  I'm so happy that I found them.

Eric M.
Eric M.
8/14/2014
Another contractor another Yelp find. This was one of my first to do's when getting our new place since my wife and I both have bad allergies and since it was previously a rental, who knows when the last time the air filter was cleaned out.

The guy who came out (sorry forgot his name, I think he was the owners brother though) was very friendly was able to work around all the construction projects we had going on around the house and the lack of working electrical outlets. He took off all the vents and washed them down too and pointed out some vents had mold on them. He was able to wash them off, put a treatment on it to prevent mold growth and gave us some tips on air duct maintenance. I also found out our air vents are over 55 years old so if we wanted to get newer modern ones, they wouldn't fit on the ducts, good stuff I wouldn't have known.

Anyway I know I'll feel much more comfortable in the house knowing our ducts were professionally cleaned by some of the best in the valley and we're not getting ripped off by the big companies.

Lawrence W.
Lawrence W.
11/10/2014 12:00:00 SA
Lance did our vent cleaning. He was terrific!
He was timely, professional, friendly, and honest.
His price for cleaning our vents and ducts was also excellent.
I highly recommend Lance or Honest Air Duct Cleaning.
He will save you money and offer very sensible advice if needed.
The name for this company is a perfect fit.
Thanks again Honest Air Duct Cleaning!!!

Lauren N.
Lauren N.
10/21/2014
Can't say enough good things about our experience with Honest Air Duct Cleaning. We went with them after reading all of the great Yelp reviews and we were not disappointed. We had Lance come to our house and were impressed!

Things that set this company apart:

-On time (not many service contractors are prompt anymore)
-Extremely professional
-Very friendly (which was great because myself and toddler were home at the time of the cleaning)
-Only took about an hour (10 ducts)
-Affordable pricing
-Great appointment availability options (they even have Saturday appointments at no extra cost)
-Gave us insight as to why our allergies were acting up (previous owners left drywall pieces from a remodel in some areas of the ducts)
-Checked air flow in the room and moved vents accordingly.

Kattie S.
Kattie S.
9/13/2017
Thank you so much for coming out so quickly and Thanks Lance for giving us great honest service without trying to upsell services we didn't need. Really appreciate it!! Will use company again!

T B.
T B.
9/28/2017
Excellent job! Setting up the appointment was extremely easy and convenient and Lance, who came and cleaned our air vents, was very professional and clean. I would definitely recommend this company and personally would use them again.

Diane K.
Diane K.
9/18/2019
I was very happy with the service I received from Giovanni.  He was prompt, polite, professional, friendly and knowledgeable.  Installation and programming of my Nest thermostat was quick and without issue.  I highly recommend this company.

Alex D.
Alex D.
12/07/2017 12:00:00 SA
We called Tuesday , the tek was here Wednesday Am . Found the problem with our heat portion of our heat pump. If possible Eric would return Thursday Am. He was here by 10:30 and repaired our unit as promised.
Eric was polite and very professional. Honest Air Care will continue to be our service company of choice. Thank you

Valerie A.
Valerie A.
8/15/2014
We had honest air duct cleaning come out to clean our vents to our recently purchased home. We knew previous owners had two dogs and with a baby on the way we wanted to make sure our vents were clean. Lance came out and checked out vents and assured and explained to us that they were recently cleaned. So nice and professional!!! Didn't charge us for even just the call out. Saved us money from having to do unnecessary work. They sure are honest! Brandon also was great to work with over the phone. Highly recommend these guys!

Kevin S.
Kevin S.
05/02/2014 12:00:00 SA
I chose this company due to the Yelp reviews and I am glad I did.  It has been a week now since i had my air ducts cleaned. I am very happy I did it and the service provided by Honest Air Duct Cleaning was as advertised, honest. Pricing was excellent and outlined up front-no surprises.  I also opted to have them clean my dryer vent which hadn't been done in about 2 years and man was it clogged.

The technician, Lance, arrived on time. They gave me an 11am -2pm window and he showed up around 11:10 am. Very professional and he even helped me out with my air vents not being opened all the way, now they are, which has resulted in way better air flow in my house.

I have noticed a difference with the dust not accumulating as much and way clearer breathing, especially when waking up in the morning.

I will use them again and would recommend this company.

Gil L.
Gil L.
07/11/2014 12:00:00 SA
We just moved to Chandler AZ, from Cleveland Ohio, and I have to say that the service that Chris from Honest Air Duct Cleaning was amazing. Not only did he clean all of of air ducts, but gave us some great tips and advice on our vents.  Thank you Chris, your company is a 5 ***** star with our family and friends!

Gil Lopez.

Geo K.
Geo K.
04/07/2016 12:00:00 SA
I called for a quote and was quickly and politely given $150.00.
I was told they would be here Thursday at 9:00 am.
I received an email Tuesday to remind me of the appointment.
At 8:35 this morning my phone rang and Lance said he was on his way.
9:00 am he arrived and got right to work.
45 minutes later, he was finished and I was happy.
What a surprise, the bill matched the quote!
No hidden fees or surprises.
If you need air ducts cleaned, call these guys ONLY!!!!

Jenell H.
Jenell H.
3/16/2016
Great experience with Honest Air Duct Cleaning!  It was super easy to schedule their service, Lance called in advance to confirm the time, and he showed up on time as scheduled.  Lance worked efficiently through the house, but was also very generous in answering my questions, and providing me with advice going forward.  (I now know that our 1950's house has very rusted air ducts, which is the cause of all of the dirt/rust chips blowing out of the returns).  Lance offered to show me this, and provided me his step ladder and a flash light to see the condition of our ducting myself.  He was very professional, knowledgeable and friendly.  He never tried to sell me any additional services, and I felt like their price was very reasonable.  I highly recommend you try out Honest Air Duct Cleaning.

SD M.
SD M.
05/01/2014 12:00:00 SA
I recently relocated to Phoenix, and the apartment that I moved into housed a cat (I'm allergic) for a significant number of years. I didn't think to ask if the owner lived with a cat given that animals were strictly forbidden in my lease. Well, a week after not being to spend over 10 consecutive minutes in the apartment due to all the dander,  I was able to determine that my allergies due the invisible animal residing in my home (who btw... didn't pay rent or bills) where getting the best of me.

I immediately called Honest Air Duct Cleaning (due to the Yelp reviews), and received a callback less than 2 hours later. I scheduled an appointment and not only did Chris show up on time, but he was very knowledgeable and personable.

Overall, the price that Honest Air Duct Cleaning charged was extremely resonable given the service that they provide.

I would recommend Honest Air Duct Cleaning to anyone who has allergies to animal dander without any reservations.

Tina N.
Tina N.
4/16/2014
Emailed them this morning about their services- We just bought a house and wanted to get the ductwork & ac checked out. Got a call 2 hours later directing me to another company that can do everything I need.
I just wanted to share how impressed I was that not only did they respond promptly, but they directed me to another company instead of just say sorry, can't help you. Very good business!

Jeanine A.
Jeanine A.
1/21/2017
Lance was very professional and was incredibly detailed oriented in terms of cleaning all the vents and the air conditioner. Lance called before he arrived and was very thorough in explaining what he was doing and how the process worked. I just moved into my place and the vents certainly had never been cleaned.

Cheryl M.
Cheryl M.
9/16/2017
We had our AC unit serviced by Eric earlier today - super nice guy. Eric thanks for taking the time to explain the operation of the unit. This company stands by their name honest and reliable. Thanks again Eric. Awesome work.

Renee F.
Renee F.
10/21/2015
Honest company who arrived on-time and performed work as quoted!  Technician was very polite and cleaned up after his work area.  Initially he didn't think he could exit the dryer vent, but he offered to do the best cleaning he could at no cost.  (He said unless he could exit the vent, he wouldn't be able to charge me because he wouldn't be able to confirm it was cleaned.)  In the end, he did exit the vent and I gladly paid for the service.

Upon completion, I asked how often I would need to have this done.  A lot of service companies would take advantage of my lack-of-knowledge, but the tech said you won't, unless you do major construction or get a pet.  

Great service, honest technician, professional & polite service - highly recommend this company!

Art V.
Art V.
3/22/2017
Today Lance from Honest Air came over to check out my concern with my
A/C, because pack rats had returned from last year leaving their droppings around the cold air returns.  I spent a full day last year with a handy man pulling out the blower housing and replacing/sealing around it to stop/block the rodents, because you could see daylight coming in around the housing at the wall of the home.  Afterwards I had the vents cleaned thoroughly.  Then here were the rodents again last winter.    Lance spent the time to walk around and check out the scene and the A/C vents, saying he didn't want to take [my] money,  because the upper wall vents (which he looked into) were already clean.  He advised vacuuming up the rat stuff, didn't charge me and was unfazed by the incident.  Definitely lived up to their name. Very refreshing!

Sarah P.
Sarah P.
3/18/2019
They were very friendly and professional! Cleaned our air ducts as well as the dryer vents and vacuumed up after themselves as well. They even wore plastic booties over their shoes inside the house. Our house has 7 ducts and it took them only a few hours to do. I would definitely use them again!

Jennifer S.
Jennifer S.
10/06/2015 12:00:00 SA
It was a great job done. Jeff arrived a little out of the time frame given, but considering the drive out to my place and that it was raining heavily that day, the delay was was understandable. He got hot right to work, and there was no surprise in price, what I was quoted, was the price I got.

Kim B.
Kim B.
8/13/2015
I just bought a condo and Chris came out to clean the vents.  He called before arriving.  He arrived on time and went right to work.  The dryer vent was so clogged that he had to dig out the lint by hand before he could use the blower.  However, he cleaned up so thoroughly that you could not tell there had been two huge piles of lint, one inside the condo, and one outside in the parking lot.  Plus, he managed to find the time to vacuum out the bathroom exhaust, which was also extremely dirty, and not included in the service.  A+++ for doing all the little extras that made me glad I choose this company.

Jason B.
Jason B.
07/11/2015 12:00:00 SA
After having a dryer that would take three rounds to dry only a few towels, I figured it was time for an ole vent cleaning to have it sorted and am happy to say Honest Air Duct Cleaning made it as easy and painless as possible. Lance came out and had it taken care of in less than an hour. Not only very friendly, he was happy to explain what was indeed happening that was causing our drying issues. Couldn't recommend this company any more, their name says it all. Cheers Lance!

J M.
J M.
04/10/2019 12:00:00 SA
I had a scheduled appointment yesterday from 2 - 4 p.m. The technician could not make it. When did I find out he wasn't going to make it? 5:30 p.m.! I called the office at 3:30 p.m., but there is only one employee in the office, Eric, and he often does not answer the phone or return phone calls. He did not return mine yesterday, so I had to call the technician for an update. When I have spoken with Eric, he is always aloof and gruff. I almost feel like he doesn't like interacting with people or perhaps doesn't care about retail customers, since he is going for the big commercial projects that pay more. His lack of professional courtesy is apparent. I never even got an apology or any follow up with him after my entire afternoon was wasted yesterday waiting for a technician who didn't show up.

Kathryn O.
Kathryn O.
10/19/2015
I had my ducts cleaned and shortly after smelled dust coming out of them.  I called back Honest Air and Jeff told me to have an HVAC specialist come out and clean the unit.  I checked the ducts and they were filthy and not cleaned.  I called back and Jeff was arguing and yelling at me on the phone.  They come with these little vacuums and don't properly clean out the ducts.   I had to pay another company to properly clean them, so I paid twice.

Rajeev V.
Rajeev V.
05/04/2018 12:00:00 SA
I had a very good experience for air duct cleaning. Was very well explained when and what need to be done. Also advised that unit doesn't require complete cleanup. Very happy, will certainly recommend them to others. I will be scheduling my ac tune up as well with them shortly.

Rick H.
Rick H.
6/19/2015
Lance is very thorough. He also gave me excellent advice on how to remove smoke odors from a prior owner. This company upholds its name!

Eric C.
Eric C.
6/24/2015
Chris came to my home.  Cleaned the ducts, cleaned up after himself  and explained everything thoroughly.  He also may have found a situation iwth my a/c.  Overall, his positive ratings are on point.

Todd S.
Todd S.
8/29/2013
I made a call to Honest Air Duct Cleaning and they were forward with pricing and process information. $10 per air duct (min. 10) and a $10 trip charge. Very simple.

They were available to come out within a few days, so I booked them. The tech was on time, clean and friendly. He did the job in about 1.5-2 hours.

The air ducts are clean and the process was simple and painless.

Ashley H.
Ashley H.
03/02/2015 12:00:00 SA
This is a definite 5-star business!  Upon calling to schedule an appointment, I was greeted with a very friendly voice and he was able to accommodate for a weekend appointment with a 3 hour window.  Lance was assigned to us, and he called about 30 minutes before he arrived at our home.  He was extremely friendly and knowledgeable.  We have 14 vents across two stories and he told us that they had never been cleaned; no wonder my allergies have been kicking my butt!  He was in and out in about 1 hour and 15 minutes.  After he had finished, I definitely noticed a difference in the air and my allergies have not been as horrible since the vents have been cleaned.  I highly recommend this business for your air duct cleaning needs!  I will absolutely be using them again!

P. F.
P. F.
3/20/2015
We are ecstatic with the results! Lance came over and did a great job - we immediately felt the difference. He answered all our questions, was super friendly and professional. Would definitely recommend.

Tami Beth H.
Tami Beth H.
03/03/2015 12:00:00 SA
Very pleased with the service. Brandon did a great job and even recommend some things I can improve. Amber, the customer service person who scheduled my appointment, was amazing as well. She was friendly and made an effort to get me squeezed in same day, but didn't promise it. Her and Brandon made it happen, though, which was a huge relief as I was off work. Would recommend this company for sure!

Han L.
Han L.
11/25/2014
I love them! They use various manual brushes that attach to the vac machine. Some companies use rotating motorized brush. However, they told me they used to do that and it caused more mess and could damage soft foil ducts. They are very experienced and knowledgeable people. They also use a sanitizer at the end to sanitize your ducts leaving my house smelling fresh! Tips: get yourself a new air filter so that they can change it as part of the service!

Alicia J.
Alicia J.
02/09/2015 12:00:00 SA
This company was fantastic! They came the same day we called and did a great job! Fast, efficient, thorough, courteous, honest, and communicated everything they did. Will use them again!!

paula m.
paula m.
07/04/2018 12:00:00 SA
These guys are awesome. My air stopped blowing cold today (a holiday!), and they immediately answered my call and had a tech out in about an hour. He changed out the broken part and got it back up and running in about 20 minutes at a very reasonable cost. I highly recommend them!

Chuck B.
Chuck B.
6/13/2018
I called Honest Air Care for a second opinion on my failing A/C unit. I was given the window between 4-6pm, and technician Frank arrived at 4pm promptly.  He evaluated the unit and did not try to do just anything which would be an additional waste of money for us, unlike the  prior A/C tech from another company we had a week earlier. We appreciated his honest suggestions and will seriously consider this company for the potential replacement of our A/C unit.

Jeffrey L.
Jeffrey L.
6/15/2016
With so many Air Duct Cleaning companies out there, it was not easy to navigate the many options.  Honest Air Duct Cleaning has outstanding ratings on every source I checked.  they did an outstanding job and were extremely prompt and courteous.  I will recommend them to all of my friends!

Steve M.
Steve M.
6/24/2017
Honest Air Care did a great job cleaning my air ducts. I highly recommend requesting Lance. He is a nice guy, very personable, professional, and he did a great job while educating me along the way.

Cheryl C.
Cheryl C.
07/04/2016 12:00:00 SA
We riled on our home warranty company to send qualified technicians to fix our dryer. Those dispatched came out and had no clue,did nothing. We called Honest Air and Lance came out the next day and completely fixed the dryer. Punctual and very professional, I would recommend this company to anyone needing their air ducts clean. Very reasonable pricing compared to others.

Tara F.
Tara F.
9/28/2017
Efficient from start to finish. Emailed me a quote for duct cleaning, scheduled, emailed me a reminder, showed up on time and finished within estimated time. Sent a bill electronically for payment. This type of efficiency and great service make a type-A girl swoon. Lance even reversed a ceiling fan that I didn't realize was going blowing the wrong way, opened up air vents that should not have been closed and reversed and let me know that my husband had the air filter in upside down. Definitely will use again.

Tracy T.
Tracy T.
5/22/2016
Lance did a great job cleaning our air vents. The previous owners did not clean them at all I don't think. He also cleaned our dryer vent. The only reason for a four star was because he forgot to attach the dryer vent to our wall but that was an easy fix. Highly recommended!! Thanks Lance!

Vin H.
Vin H.
5/17/2017
These guys are very honest.  Came to my house to clean my ducts and told me I didn't need.  Will call them next time for sure

Nikki P.
Nikki P.
1/28/2017
Lance came over for a scheduled dryer vent cleaning. Since I had never received any sort of duct cleaning, I was unsure of the process and not even sure if it was my dryer vent that needed to be cleaned. Lance was so understanding and explained everything to me. He checked all my ducts and assured me that it was my dryer duct that needed cleaning. The cleaning itself took about 30 minutes or less. There was so much debris that came out (fire hazard). I will definitely recommend this company. Very honest, thorough, and knowledgable.

Rob Z.
Rob Z.
9/26/2014
Lance arrived on time and proceeded to spend 3 1/2 hours cleaning our ridiculously dirty air ducts. We have evap cooling that we use several months a year, so you can only imagine...The debris he sucked out resembled sand. I'm sure our eyes, sinuses & allergies are going to be thanking Honest Air Duct Cleaning for a very long time! Great price, excellent professional job.

Dolly R.
Dolly R.
7/21/2017
I recently had a couple of issues with this company.  They misdiagnosed during the inspection period for a client of mine (I'm a real estate agent) and then either misdiagnosed or purposely (which I am suspecting as he gave the exact same diagnosis to a close friend), to drive up the price of the service on one of my properties trying to charge over $700 when the other company found and fixed the issue quickly and only charged $210.

Aaron H.
Aaron H.
04/04/2014 12:00:00 SA
After looking at air duct cleaning deals on groupon and living social, I noticed that everyone that has used those services complained of a really hard upsell and poor quality of work.  I opted to look for a different company that would clean the air ducts and dryer vent and would be upfront about their prices.  That search brought me to honest air duct.  They were very accommodating with my schedule (willing to come after 5 pm) and are very upfront about the costs.  $10 per vent, $35 for the dryer, and a slight travel charge.  The cleaning process took a bit over 2 hours and lance did a great job; going out of his way to make sure all the air vents were properly positioned and the house was maximizing airflow.  There was no upsell and lance was very professional.  I'm glad I decided to pay a little more to make sure the job was done right.  I would recommend this service to my friends and family.

Stacy F.
Stacy F.
3/28/2014
Honest Air Duct Cleaning is no doubt a 5 star rated company! Lance was courteous, professional and fantastic. The price that I was quoted over the phone is the price that I was charged. Although that may be the expectation of most, after having a terrible experience with a different air duct company, the honesty and integrity of Honest Air Duct was greatly appreciated. I would highly recommend Lance @ Honest Air Duct Cleaning to everyone!

Patrick H.
Patrick H.
6/23/2014
Well, all of the Yelp reviews are spot on.  Incredible service, showed up on time and actually spent another hour and half more than normal to take care of the cleaning since it probably hadn't been done in 3 decades.  Our system now blows probably 25% more efficient then it did before the cleaning...thank you!!

James G.
James G.
4/18/2014
Great job! Showed up on time, was very personable and easy to communicate with. When Chris was done 2 hours later the house felt and smelled great. In the process I got to do some spring cleaning like dusting under the couches,beds and other places that I wouldn't normally clean. Thanks Chris for the great job of cleaning our air ducts and dryer vent. I would recommend Honest Air Duct Cleaning to anyone who has allergies to animal dander or pollen to get their AC system cleaned.

Natalie V.
Natalie V.
3/16/2014
Excellent job!  On time. Super thorough.  Efficient. Friendly. All the five star ratings below are legit.  I've noticed a drastic reduction in dust around the house too.

Dave O.
Dave O.
2/19/2014
Came out and seemed to do a thorough job.  Very courteous.

After Tech left, I noticed that he had bent our return air grills.

I emailed them and received no response.

Maybe not so honest.

Brandon R.
Brandon R.
07/07/2014 12:00:00 SA
Lance with Honest Air Duct Cleaning was amazing!  Knowledgeable and friendly.  Came to the house on a Sunday at no extra charge!  He provided straight forward answers to my questions and helped my resolve some air duct / A/C issues.  I highly recommend Honest Air Duct Cleaning!

Sy W.
Sy W.
10/14/2015
Chris came today to clean my air ducts and dryer vent. He was great, gave good advice and showed me how to set up my vents. Also found a problem in the ducts that was an easy fix. No charge for that. Prices very reasonable especially since he cleaned the dryer vent at a very reduced price of 35 dollars with the cleaning of the ducts and he pulled out a ton of lint. He cleaned up after he finished. Definitely would recommend them. Great job and  thorough.

Vince R.
Vince R.
03/11/2014 12:00:00 SA
Branden, the owner, came over to my house and did a fantastic job.  I live with my uncle and we both suffer from breathing issues.  It is like night and day in our house thanks to the superb job Branden did for us.  His prices are unbeatable, his service was fantastic, and we extremely friendly.  Wouldn't hesitate to call him again!

Sandi S.
Sandi S.
2/24/2015
Chris came out to clean and sanitize our air ducts. He did a great job. He was professional, punctual, and friendly. Our house smells better. The price was very reasonable as well. I believe this company lives up to their name--Honest. I wish more companies would do business as professionally and customer oriented as this one. I don't write many reviews, but I felt they warranted an excellent review. You won't be disappointed if you hire them! Keep up the great work!

Kristin T.
Kristin T.
1/28/2015
Good Morning, I am writing this because I had a HORRIBLE experience with a groupon air duct cleaning service. I googled best air duct cleaning in phoenix and this company came up. And the Yelp reviews were phenomenal. So i went with them.
Chris just left our house and confirmed that the company that said they cleaned our vents did not. They were going to charge us upwards of $600 to sanitize our duct system and scared us that we had mold, which in fact we do not.
What a WONDERFUL company, honest and efficient. My house smells wonderful due to the organic sanitizer that he used. I will always use this company. HIGHLY impressed!!!! Thanks again Honest!!!!

Katy P.
Katy P.
7/17/2015
Honest Air is great! Easy to schedule, got an email confirmation almost instantly and a very reasonable quote. We had our dryer vent cleaned out, it was quite the job since it hadn't been done in awhile.  Lance was able to come out early, he was very professional about explaining the process and cleaned everything up when he was done.  Very happy with the service!

Jerome W.
Jerome W.
11/01/2014 12:00:00 SA
The best prices and service simply it was outsanding in every way. I was very the best !!!!1

Wes B.
Wes B.
10/21/2013
There is reason that Honest Air Duct Cleaning has all 5 Star ratings... Exceptionally courteous and they did a great job!

Jordan A.
Jordan A.
8/29/2013
They cleaned out 13 vents at my home a few weeks ago and did a great job.  Took about 2 hours and he was done - easy to schedule; I would hire them again.

April A.
April A.
5/17/2014
I had a great experience with Honest Air Duct Cleaning. Their price was as stated with no hidden costs. They arrived on time and the technician was friendly and professional. One of my vents needed additional work. They made a second trip to my house to re-attach the vent for me at no additional charge. They answered all my questions and I will definitely use them again!

Taryn B.
Taryn B.
5/13/2014
Honest Air Duct Cleaning quoted us the lowest price so we chose them and I am so happy we did. When Lance (?) came out to clean the air ducts we had someone over giving us a quote for remolding. Lance took us aside and said he never would want to lose business but he suggested that we waited until after remolding to have our vents cleaned since they would need to be re cleaned afterwards from all the dust and debris. I was surprised at the honesty, we still ended up having our vents cleaned since my allergies were so bad. They did an awesome job!

Mary S.
Mary S.
1/20/2012
Had our air ducts cleaned, as well as the dryer vent. Were on time, professional, and did a great job. Did not try to upsell, which was a huge plus! I honestly feel like I was breathing better the first night. I had very bad allergies from cats, and feel like my breathing has greatly improved. Would highly recommend!

Ana G.
Ana G.
03/03/2013 12:00:00 SA
We needed to get our air ducts cleaned, and I had no idea where to start. I actually found Honest Air Duct Cleaning here on yelp, and I just had to add my positive experience to the other ones listed. Like others who have posted, I sent them an email and Brandon got back to me very quickly. Their pricing is straightforward and very reasonable.

We scheduled the appointment for Friday afternoon from 3-5. Brandon emailed me around 2:00 and told me that they were running late because they had some complications with a previous client, and that they could still be there or I could reschedule. This was huge for me. I really appreciated that they didn't keep me waiting around all afternoon. We rescheduled for the following week, and I had my afternoon back.

The day of the appointment, the technician arrived on time. He was super clean, and very respectful of my floors, walls and furniture. He was very careful with his ladder, and when he made a mess (duct cleaning can be messy) he cleaned it all up. I'm a bit of a clean freak, and I had no issues dirt anywhere when they were done.

The whole appointment took about 2 hours, and I was very happy with the results.

One minor point that I want to mention. They spray a sanitizer in the vents, and they warn you that your house is going to smell like a dentist's office for about half an hour. The smell is pretty strong. It's not a bad smell, but it's kind of medicinal. I could still smell it an hour later. However, we just opened some windows and it was gone soon enough.

If you need to get your air ducts cleaned, these guys are great.

Silvia S.
Silvia S.
09/04/2013 12:00:00 SA
Surpassed my expectations. The previous 5-star reviews pushed me to hire these guys--actually this guy--Lance. He did more than I hoped for, and he gave me great advice on how to maintain the A/C and filters. I'd hire Lance again many times--if only my air vents needed that much cleaning--.

Regina S.
Regina S.
04/10/2015 12:00:00 SA
With great reviews on Yelp and the competitive price, I can't help myself by give them a call. I talked Branden, the owner, and I asked bunch of questions. He patiently answered all my questions. One the questions was whether it includes sanitizing and seal, he said yes but the seal is only seal pin size holes. I thought it was great and schedule the cleaning. Lance showed up right on time, 9 sharp, friendly and courteous guy. He again confirmed he will sanitize and seal. He started the cleaning with the big vacuum and the round brush and immediately close the vent. I was expecting some kind of steaming device to sanitize the ducts, but that never happened until the last duct was cleaned. So not sure what they meant by sanitize & seal, I don't think they are not completely honest in this issue. The bottom line is they are great and economical if you just want to have your air ducts clean, however you probably need to call professional  companies like Sears or COIT to clean it a step further but prepare to pay more. It was a good experience for me, but I don't think I am a repeat customer.

David M.
David M.
11/17/2010
Greatest job I have ever had at cleaning my home vents. True to price without trying to build on any extra cost. Will use them again. Highly recommended!

V.M. T.
V.M. T.
05/03/2013 12:00:00 SA
Amazing experience!  I knew my vents were in rough shape and needed a cleaning.  I found Honest Air on Yelp after searching the BBB reviews for some of the duct cleaning companies on Groupon.  After seeing all the reveiws I didnt mind paying more to have such a reliable company come and clean my vents, and to be perfectly honest it wasnt that much more then the Groupon Deals.
Honest Air was on time, thorough  and quick.  I didnt know what to expect but I surely didnt expect to have two tennis balls rolling around in my duct work.  
I was very pleased with the service and would use them again as well as recommend them to anyone looking.

Horace H.
Horace H.
3/28/2015
Not bad if you are looking to just get a quick vacuuming of the ductwork for $120.  However, most often this does not get all of the dust and dirt since this company only uses canister type HEPA vacuums.  Overall, I would say I could have done the job myself with a shop vac fitted with a HEPA rated filter and an extension wand.  Also, the tech told me that my entire system (yes I confirmed, ENTIRE) had been cleaned... However this would not have been possible with the equipment being used and the particular configuration of some of my duct work, actual was about 85-90% cleaned.  I opted to instead spend a little more money and have Sears come back a few days later with a huge truck mounted vacuum that moves some 20,000 cubic feet of air per minute and uses compressed air with an air whip to mechanically knock down the remainder of the dust and dirt in the ducts. I have to say, Sears was able to remove much more dust than the shop vac method.  Also, he did not seal and sanitize my system as was advertised.

Sonia E.
Sonia E.
08/06/2015 12:00:00 SA
Easy to schedule and very accommodating.  Called 30 minutes before arrival.  Professional, friendly and efficient.  Would use again:)

Vijaygopal S.
Vijaygopal S.
03/02/2015 12:00:00 SA
They are really honest. Lance came down to our house.I didnt know my house didn't need air duct cleaning and he said the same thing.He didn't charge us anything for the trip charge either.He also gave me tips for clean vents too. We didnt get any service from them, but they are really honest.

Nicole P.
Nicole P.
3/31/2015
Very timely, professional, and honored my original quote.  Definitely recommend and definitely will use again.

LIfe's G.
LIfe's G.
11/11/2014 12:00:00 SA
Jason cleaned all our ducts and the dryer vent. He was very professional and did an awesome job. I would have them over again when we get the ducts cleaned next time. And also encourage local business :).

Amber T.
Amber T.
06/07/2014 12:00:00 SA
Lance is phenomenal.  He arrived on time (actually a few mins early), was super friendly & very efficient.  Thanks lance!  We'll definitely be using your services in the future!

Josclyn T.
Josclyn T.
04/11/2014 12:00:00 SA
Easy to schedule, on time, and extremely reasonably priced!  They were less expensive than they originally quoted.  That never happens.  Thank you Chris for doing such a great job!  We will definitely use them again in the future!

Joni L.
Joni L.
8/14/2014
Five star service! And they even gave us a military discount. Thank you Chris, I'm breathing much better since you cleaned our air ducts. It was money well spent...and very affordable I may add! I'd refer anyone to this company. Appropriately named :)

Gloria M.
Gloria M.
07/11/2014 12:00:00 SA
Lance did a great job. He was very nice, professional, and thorough. Not only did he do a great job cleaning our air ducts and vents, he also offered very helpful advice on how to keep our air ducts clean in the future. Additionally, my air vents are of a low grade and did not allow a lot of air to blow out, Lance took the time to bend each individual vent ever so slightly so that more air world come out and he did this free of charge and the vents look great and I can already feel a difference in the amount of air coming out. I would definitely use them in the future and recommend them to others.

C K.
C K.
6/16/2014
Chris just cleaned out my air ducts and dryer vent. He even went the extra mile and put in a sanitizer. I have bad allergies, and feel like I can breathe now! He also fixed a few minor things around my house that I needed help with. This company is great and very honest. Don't hesitate to call them. They showed up on time and were very easy to deal with. Thanks Chris!

Michelle L.
Michelle L.
03/07/2012 12:00:00 SA
I agree with the other reviews - on time, professional, didn't haggle me into something else and very nice.  I HIGHLY recommend.  I have used others in the past and compared to those, these guys are amazing in every way!  Great price too.

Cheryl A.
Cheryl A.
8/18/2014
Excellent service.  Quality work. No upselling.  This was a quick, thorough, professional and friendly service.  The technician was Lance.  He was fantastic and showed me the ducts before and after, which was astonishing.  I wish I had done this years ago.  Lance also repositioned my vents for me so that they blow cool air to where I actually need it to be.  They looked like non-adjustable vents to me (very old ones) but he was able to turn them carefully and position them properly.  I also received same day service during the perfect time frame that I was told when I called.  I am giving Honest Air Duct 5 stars because their service was perfect.  They quoted me an exact price over the phone, which is very reasonable considering that they send a knowledgeable technician who does excellent old fashioned quality, thorough work.  I am very happy that I called Honest Air Duct for this service instead one of those mailer coupon bait and switch companies.  If you are considering getting your air ducts cleaned, I can attest to the fact that my ducts were literally disgusting and I am mad at myself for not getting it done sooner.  No doubt, dirty air ducts contribute to a host of health problems.  I feel better already, since having years of accumulated (past tenant) smoke, pet hair and dust removed from my home's one source of cold air in Phoenix.

I I.
I I.
03/06/2013 12:00:00 SA
We bought a bank owned home 6 months ago and kept noticing a stale odor to the house after coming home several times.  Nothing I did seemed to get rid of it (plug in deodorizers, sentzy).  The bank had already replaced the carpets and painted and I had already spent several hours on my hands and knees scrubbing the tile floors.  I looked these guys up on yelp and gave them a call.  The gentleman that came out was very nice, went right to work, answered my questions and was very pleasant to have in my home.  I am a stay at home mom at the moment and am always a little cautious about having men coming out to work on our house while I am there.  It went great, the price was very fair and I would recommend these guys to anyone needing to have their air ducts cleaned.  :)

Anonymous K.
Anonymous K.
1/29/2013
I called a couple of different companies that promoted their Air Duct Cleaning -- after doing my research I settled On Honest Air Duct Cleaning. Brandon, the owner of the company, called me back immediately -- answered my questions and booked my appointment. On the day of my duct cleaning -- he called me 30 mins prior to my appointment to let me know he was on his way. When he got to my home -- he counted my ducts and gave me an estimate prior to beginning. His prices are VERY reasonable and didn't try to up-sell me. In fact, I think other companies up-sell to do services that brandon uses in his regular maintenance. He was in and out in about 1.5 hours -- and that's cleaning about 15 vents, my air return and my dryer vent. I'll definitely use Honest Air Duct Cleaning again!

Jonna S.
Jonna S.
10/10/2012 12:00:00 SA
When you read the word HONEST, it is for real!  This is an honest guy trying to do the best he can.  When they come out, they do the job you asked for at a very HONEST price.  You don't feel like you are getting hustled or that there is a dishonest bone in either Jeff or Branden's body.  I didn't know there were people like this in business anymore.  The owner even came out, at another time, to look at a problem I was having.  He took his own time, 2 hours, to try to help me fix the issue.  The lady in the office even made a few calls to try to schedule him to come out and help.  I never even had to call to ask.  Their customer service is superb!  The lady in the office is so professional and makes every effort to be thorough and helpful.  Jeff is the man who came to clean and he not only did an excellent job, he also helped me with our vac-system.  He is a clean-cut young man who is very kind and someone you would want in your home.  
Read all of the reviews.  We all are saying the same thing.  You know what to expect if you call this company to clean your ducts.  They truly are HONEST!

Kristie F.
Kristie F.
10/08/2013 12:00:00 SA
What a great company! I have been seeing many offers through Groupon for air duct cleaning but was pretty nervous after reading horrible reviews about being ripped off. I found Honest Air Duct Cleaning here on Yelp and I am so glad I did. Our house is so dusty and I have terrible allergies, so I figured it was time to give air duct cleaning a try. The appointment was easy to make and they arrived in the time frame I was given over the phone. The man who did the duct cleaning was honest and nice. He went above and beyond; giving me tips for air filter choices and pointing all vents in the direction for optimal air flow. Our air ducts are now totally clean and he didn't leave any type of dusty mess behind. I would definitely recommend this company - especially because their pricing is easy to understand and reasonable.

Robbie M.
Robbie M.
9/27/2013
I contacted Honest Air after my remodel of my house. I had never had my ducts cleaned and was not sure what to expect. The process was explained over the phone and I booked with them.  It made so much sense I had them do my daughter's home as well.  The technician was on time, professional, and very personable. Due to conflicting schedules I asked to reschedule my daughter's cleaning to another day and within 5 minutes the schedule was changed, no issue, no extra charge.  That appointment his customer service was the same.  I was impressed.  The reviews here helped me so now my turn to help the next customer!

Kate B.
Kate B.
1/16/2013
I emailed Honest Air through their website, and got a call back from Brandon, the owner, within a couple of hours.  He described the process, answered my questions, and gave me a price.  Since I have a smaller home with only a few vents, he told me I would most likely be charged his minimum rate.  We set up an appointment, but a few days before the appointment, my work scheduled changed and I had to re-schedule.  Brandon was very understanding and quickly re-scheduled me for the next week.  On the day of the appointment, Brandon was on-time and professional.  He counted the vents before he started and let me know what the price was going to be.  I have 6 ducts and the intake register.  Brandon was in and out of the house in a little over an hour.  The vents were clean, and he gave me an idea of their condition when he was done.  Overall, Brandon was super-responsive, didn't try to up-charge or sell me any thing, and I would highly recommend him.

To write a review, you must login first.

Similar Items


Sorensen Heating and Cooling

Promise Heating & Air

Lynx Air Service

Kyle Wilson Heating & Cooling

Hours



Mon 7:00 AM - 7:00 PM

Tue 7:00 AM - 7:00 PM

Wed 7:00 AM - 7:00 PM

Thu 7:00 AM - 7:00 PM

Fri 7:00 AM - 7:00 PM

Sat 7:00 AM - 7:00 PM

Sun 9:00 AM - 5:00 PM

Location


Kyle Wilson Heating & Cooling location

Manager


phoneCALL US NOW!