Recommended by our AC repairman (JustAir - 5 Stars) after he fixed a clogged AC drain that leaked through our 12' family room ceiling, causing a crack in the drywall seam and sagging drywall. I had heard Mike was a little on the pricey side but does a fantastic job, and I while I did not get any other estimates to compare that, if I overpaid a little - I'm glad I did.
A few days after the repair, when I was sure that no more water was going to come through the ceiling, I texted Mike pictures of the ceiling and he came right out the next day to inspect in person and prepare an estimate, which he texted back to me later that same day. We agreed on a payment schedule (50% up front, 50% upon completion), and scheduled the work. I thought it would be the next week before he could schedule, but because the crack was getting worse, he felt they should start right away. Amazingly, his skilled crew came out the next day and replaced the drywall sheets, and the blown insulation with rolled insulation. They took great care to move our furniture aside and protect the rest of the room from damage and dust by hanging plastic around the work area and moving the breakable decorations. The repair took longer than anticipated, so the texturing was scheduled the following day, and to get back on schedule they came out on a Saturday to paint which surprised and impressed me. They took the entire day to meticulously blend in the texture, mask off and paint the ENTIRE family room and kitchen ceiling to get the best result and make everything match. In the end they completely cleaned up, and even moved the furniture and decorations back.
The results are amazing. Mike cautioned me that knock-down texture may not match perfectly, but if you didn't know where the repair took place, you'd never know. I can't tell, and I know exactly where the repair area is. Painting the entire ceiling, even if it cost a little more, was a great idea to ensure a good match. Each day Mike would coordinate with me personally, or by phone or text, about scheduling the next day's work and the guys always showed up exactly as scheduled. The entire team was VERY professional and friendly to my entire family. When the results didn't meet their own high expectations, they did what needed to be done to ensure that those results were met. I really felt they took ownership of the work as if it was their own home, and the high level of attention to detail impressed me.