ASAP Restoration

They were so quick to respond, very professional. inspected all the area that had water damage  from the heater leak and provided free estimate. Also suggested Few things that I could do myself to save cost.

I have been working with asap for over 6 months. They came out pretty quick to take care of my mold problem.
They we're understanding that I had to work with Sedgwick and it might be a long process. When the work was
Done it was just like brand new. They are a very patient  and understanding in this long procedure.
Would work with them again if needed. Thank you josh

Our technician Rick went above and beyond during our inspection today. Very helpful and explained everything as he was doing it. Thank you Rick!!!

ASAP Restoration came highly recommended so I called them up and Annette said a tech would get back to me on arrival time. Jeff called on the way from an appointment and he and Rick arrived earlier than promised. We had initially contacted another company earlier in the week.

Being the point of contact for a business in an emergency situation can be draining. I wish we had the recommendation sooner. Jeff & Rick (happy birthday Rick) got right to the inspection after talking with my boss and came back with the results and was able to begin the 5-day dry out process immediately upon approval.

I was so relieved. They installed the fans and dehumidifiers in every area that was impacted. They returned today to take readings. They also gave recommendations to help the process along. I am very pleased and am ending my work week better than it started. Our church is happy with their work and pricing for water mitigation services.

I'll be back to provide updates.

I would highly recommend using ASAP for your restoration needs. We had a leak in our bathroom and they responded quickly with equipment and set us up to have everything repaired quickly. The work they completely was great quality and they communicated every step of the way. Everything went smooth and they were able to work with our insurance company.

I wish I could give 10 stars -- We had significant water damage on our house and our insurance co recommended ASAP Restoration.  They were AMAZING!   From the beginning water remediation to the structural repairs - Everything was great.  Our repair contractor Brian was the best.  He was on time every day, took great care in prepping, cleaned up each evening and fixed the room like the damage didn't even happen.  He went above and beyond and we're so happy.  Thanks Brian!!

Not responsive and seem very unorganized. I had multiple people call me to start the work and I didn't even have the full estimate.

I had a leak in my home and needed to have mold removed from my home. The restoration team did a great job. I then needed to put my home back together.  It was very devastating.  Lucky I had Danny Bass to hold my hand he was so kind and really cared about my concerns.  I was also very lucky to have Victor and Julio. They fixed all the loose ends that needed repaired. Victor is amazing I don't think there's anything he can't fix. It was a long 4 months but I'm happy I'm home for the holidays

Highly recommend ASAP Restoration!! Josh showed patience while I explained  roof/rain/possible mold damage issue. He asked if I had taken photos of damage and to text the photos so he could better assess the da mage. He explained in detail the additional issues that may result or need to be addressed before repair of damage could begin; asbestos or/lead due to age of the building. He immediately provided email resources to help educate and assist me.

I rent the unit that sustained the damage, property owners were not responding/ignoring my calls and emails requesting action to address repairs. I had no recourse but to take necessary measures a myself to protect my health and safety. The information to state/city agencies will assist in enabling me to eventually/hopefully recoup incurred expense.

This company was very responsive when we needed a mattress removed quickly.  They were easy to contact, came on time, and sent an invoice which I was able to pay
Online.  What more could anyone ask ?

I woke up to find my motorhome flooded from a stuck water valve and I called ASAP when I realized it was more water than I could deal with.  Rick responded right away.  He figured a motorhome wasn't that different than a home and he was there to get to work right away.  He brought in a huge dehumidifier and two big blowers to get rid of the wet!  Took a couple days to dry out but there was no damage caused by the flood.
Rick was extremely diligent and thoroughly explained what he was doing.  So glad of his quickly handling my dilemma.   Hope I never need that kind of service again, but I would call ASAP again if I did.  Yea for Rick...a really pleasant guy.

In one word, professional. Contacted ASAP after my renters identified mold in a couple areas of the home.  Josh replied almost immediately, got testing and quote scheduled, explained the remediation process very well. Shane arranged the quote for me, super nice, super professional guy. Work was fast and thorough. Shane went above and beyond to ensure all the remediation went smoothly. Thank you!

My dishwasher flooded my kitchen, leaving a huge mess and a lot of clean up.  After water mitigation, I needed to get the restoration done.  I found ASAP on Thumbtack.  They had wonderful reviews, so I gave them a call, I am so glad I did!  They were able to come out the next day to assess my needs.  Rich explained everything to me, and walked me through the whole process.  They happily worked with my insurance company, making my life so much easier.  After all the insurance approvals were complete, restoration started very quickly.  Danny and his crew that did the restoration were professional, competent, prompt, and they cleaned up everything!  They let me know what stage of the process was happening and when they were done for the day, they explained what was done and what would be done the next day when they came back.
If you're in need of any water restoration I HIGHLY recommend ASAP!

Not many things are worse than coming home to a broken garage spring. The feeling of helplessness since I have no clue how to fix it. Called ASAP garage doors and they sent someone out that day to get the parts list  Later that night I got the quote. It really made me feel as a priority to them. The next day, John and David came out and installed the springs like clockwork. Honestly it's nice to see this level of professionalism these days. Utmost respect for them. I would definitely give more than 5 stars if I could.

ASAP Restoration was wonderful to work with after we experienced flooding in our laundry room. The General Manager, Deb, quickly responded to any and all questions, explaining every step of the process. Phil and Jay, who set up the dehumidifiers and fans and checked on the moisture levels for us, were great to work with as well. They were professional, considerate of our space, and open about the status of the drying project as well.

Huge thank you to Deb, Phil, Jay, and the rest of the team at ASAP Restoration!

Josh got back to me within minutes and was able to provide me great feedback on a possible mold issue I have. Great advice and options. Highly recommend!

Josh and his crew were super quick getting over to my house.
 I had a leaky shower that turned into a moldy mess. They had me back to normal ASAP. The turnaround with these guys is tremendous.

Jeffrey Laird was the tech dispatched to my home for an emergency situation due to downpour of rain in North Peoria.  He was on time, explained every part of the process, diagnosed the issue timely and explained next steps.  Nice guy, good service. I recommend this business without reservation.

Honestly, a bad experience. Tech sent was inexperienced and failed to identify the full scope of water damage which led to failure of independent mold testing. Additionally, dealing with Deborah in the office was a constant challenge. I cannot recommend this company.

ASAP was the first business to get back to me and was able to send someone to our house within the hour. Rick arrived very promptly and was able to help us after a leak occurred in our laundry room.

ASAP restoration has my confidence. I called and received a very prompt response from their answering service. I needed a quote for something quite complicated and instead of giving me a run around they gave me direction pretty immediately. The owner Josh gave me a call within a very short time of my inquiry and offered very professional and helpful information. He's very knowledgeable!  He even followed up afterwards with information we discussed, which he did not have to go out of his way. It's so appreciated when companies (especially the owner) take the time to treat prospects like long time clients. This is a high quality service team and they are also fast, like their name implies!

You never want to find mold in your house but if you do you want ASAP Restoration!
The entire staff is responsive from top to bottom. They understand the stress and are there to help navigate the entire process.
I called several places on a weekend and ASAP was the only one to pick up and start the process immediately. Stop looking and just call them you will be happy you did.

Two bedrooms in my home had smelled musty for a few months following a few events that caused me to worry that there may be mold growing on the drywall or in the wall of our home. I was so worried about my two daughters sleeping in those rooms and the potential health effects of them breathing mold spores. I did tons of research on mold, causes, remediation, and mold detection specialists in the Phoenix area.

After way too much worrying, I called Josh at ASAP Restoration. He provided a lot of great info and was very patient and thorough in answering all my questions. He responded immediately and had an expert at my house the same afternoon to perform an air test to check for mold spores in both bedrooms and outside as a control test. Within about 24 hours, Josh emailed the test results and texted me to tell me there was no harmful mold detected. I had a few follow up questions that he responded to right away.

Not only was Josh so considerate to text instead of call during dinner time with the results, because he didn't want to interrupt family time, but he was also 100% honest and transparent regarding cost and diagnosis. He said there was no treatment necessary and he even gave me suggestions to get rid of the musty smell I've been noticing.

Josh is the company owner, and he was fabulous. I spoke with two other representatives on the phone prior to Josh. They were just as friendly and efficient! I recommend this company wholeheartedly. I would not hesitate to hire him again in the future.

Supply line in the downstairs bathroom burst and created water damage downstairs.  Called ASAP restoration and they reached in an hour to start the mitigation . Shane Rowley  was their key technician . He gave detailed explanation and then started the mitigation process. He paid attention to even very  small details during the entire process which lasted for 7 days to fully complete. All other people who came were also good and friendly (Rick, Harold, sorry but I forgot the name of other two gentlemen). In the end , It felt that I called the right company for the mitigation work.

Thank you Deborah for your great help and information!. ASAP Restoration was very helpful with quotes and estimates.

Prompt, respectful, and efficient.
They came quick and helped us out when we had a shower leak. They work well with all insurance, we definitely recommend using this company.

We were nervous calling companies to assist with our damage. It was already a painful and emotional experience for us to begin with but we're so happy we went with ASAP. They handled everything from our initial conversation to the end. They came out quickly and told us what to expect.

This whole ordeal could've been a lot more stressful but thankfully they made us feel like their only client and my stress level was limited. Deb, the General Manager, made sure we connected the loose ends on some tasks. I'm super grateful to Deb and the thoughtfulness she showed to my wife during the few weeks we communicated.

The owner, Josh, even reached out to me and made sure we are ok with certain things at the end of our job.

Grateful to ASAP. I don't ever want this to happen again but any family members or friends, I would instantly recommend them without hesitation.

I had a ceiling leak caused by the air conditioning company who installed our unit.  The AC company wanted to send out a scammer restoration company who tries to rip off your homeowner's insurance.  Fortunately, I read the reviews on ASAP Restoration and called them.  They sent Aaron and Nathaniel over to assess the problem.  Aaron is very professional, compassionate, efficient, and knowledgeable, as well as being a great communicator.  They set up drying machines and checked with us periodically over the New Year's weekend.  I also had Aaron's number if we needed anything or had any concerns.  These are great people to deal with at a very stressful time.  Their supervisor Shane is also helpful and organized.  I would definitely recommend ASAP.

Extremely knowledgeable, very helpful, AND 24 hour service. When it comes to the health and safety at home, these are 3 of the most valuable qualities a business can have. Highly recommend to anyone considering their services.

After a toilet had leaked in our upstairs bathroom, we reached out to the team at ASAP and they quickly got to work to minimize the damage. Throughout the entire process (drying, demo, and restoration) the whole ASAP team was kind, responsive and did fantastic job restoring our bathroom. Thanks Josh, Danny and the entire team that assisted in our project.

Jose and the team will absolutely address,reassessment,work and best of all, restore your faith and confidence in appreciating fine work

Our water softener pipe burst and water leaked into walls in our garage, laundry room and master bedroom.  Our insurance company sent out a restoration company who cut out all affected areas but after talking with them we were not satisfied they were good enough to do all the repairs to the standard of quality we wanted.   I searched online and found ASAP who came out within 2 days to look at what was needed.   They gave me a quote which was very fair and although I thought this may take 2-3 weeks they put their crew on it immediately and within 4 days my work was complete.  House looks brand new and their dry wall, finish, paint and cabinetry were first rate.  I would highly recommend ASAP for any jobs you may have!

Debbie
North Scottsdale

I came home from an out of state business trip to find my home flooded from a malfunctioned toilet. I called ASAP. Later that afternoon the company sent their worker Rafael and he has been amazing. The job is still being completed, but Rafael is one of the hardest workers I've ever met, one in a million. If you call this company, ask for Rafael to help. So impressed by him.

We called ASAP last week after finding a rusted out pipe leaking inside of the wall in our rental home. They sent an inspector out in less than 24 hours and were super responsive the entire time.

Josh made the entire process so seamless, and with the findings on the inspection they conducted we got out of our lease without a fight from property management at all

I am so grateful for their timely and professional service. I will definitely be referring anyone looking for restoration work to them!

ASAP was great to work with! They were able to come right away and perform mitigation for a leak that arose through our ceiling from a sudden AC condensate overflow that my wife had to deal with while I was out of town. Then they also completed the repair work after another contractor completed the necessary asbestos abatement. I was very impressed with the drywall, molding repair work, and paint matching! Great care was taken, and it was a very high-quality job. Both Deborah and Lynn in the office were great to work with throughout the entire process and were very patient with our lengthy insurance process.

However, the main purpose of my review is to highlight how the team at ASAP went out of their way to make up for a scheduling miscommunication. Knowing that their schedule was likely very booked, we called ASAP 2 weeks prior to the scheduled completion date of our abatement to get on the calendar for the repair work. We were told a date and time that someone would arrive at our house to review the results of the abatement, and that was that. However, on the morning of the date we were scheduled for, no one arrived at our house. After calling ASAP, we come to find out that there was no record of our appointment in their system, and we were told that it would likely be weeks before we could get the repair work done due to their current workload. After further investigation, it turns out that the person we had spoken to that failed to document our appointment and get us through the proper steps in the process was no longer at the company. At this point, ASAP owned their mistake and their amazing team sprung into action. They had to squeeze us in, but Eddie and Danny were at our house to get some preliminary steps done later THAT DAY, and they were able to find someone to complete the work by the end of the week!!

I wish more reviews told stories like this, because to me it is very important. Every company makes mistakes, but it is how they respond to their mistakes that differentiates the good companies from the bad. And I believe that the communication mistake that was made is rare for ASAP, I get the impression the person that made it was on the way out. I highly recommend working with ASAP if you have had water damage to your house, they will take care of you!

I called ASAP Restoration LLC based on the amazing reviews on Yelp. I was looking for someone to do a mold inspection. The front office manager, Annette answered and got me over to Josh, the owner right away. He was super knowledgeable and helpful and got me an appointment same day for air quality testing. He explained everything to me as I have no clue about any of this stuff. They were right on time and Josh said I would have my results no later than Monday by 5 pm when they came out on a Wednesday. Overall, this was such a great experience and he took all of the stress out of it and got me taken care of quickly and I would definitely use this service again.

I had the pleasure of speaking with Josh, in reference to what could have been mold in my bathroom. He asked me to send pictures and was able to give an honest opinion on what was going on in my home. He also provided solutions that would not cost a ton of money. I appreciate the honesty of a company and have referred Josh and ASAP to others.

We had a plumber come by for a leaky pipe and as soon as they came in, they immediately started talking about having a restoration company come by to fix all the damage. They hadn't even looked at anything yet so the hard push to their preferred restoration company was a big red flag.

I opted to hop online and call a different restoration company, one that the plumber had not referred, and am so glad I did. We had really excellent communication from everyone we spoke with at ASAP, and were so grateful to get an honest assessment from someone who had our best interests in mind. We had someone at our home within a few hours (Haley), and she was great. There are a lot of companies looking to take advantage of nervous home owners, so it's a relief to find a good and honest company.

My husband and I were very impressed with ASAP restoration. Josh was responsive, friendly and knowledgeable. He arrived on time and provided a professional opinion on our ceiling damage.

I called this company for an estimate to mitigate some water damage around a shower in my master bathroom that was installed incorrectly which lead to water damage in the walls and under some flooring. They gave me an estimate of $3600 dollars which was more then the estimate I got from another company of $3125.  When I told the representative from ASAP that I had a lower bid he came back with a lower offer of $3200. Based on all the 5 star reviews for ASAP I accepted this offer. Since I have an older house they had to do an asbestos test. They explained that we would be talking more money if asbestos was detected. It was not. They also explained that it would cost more if mold was found and they did find mold, so I expected that the cost would go up from $3200 price. Well I was shocked when on a Sunday evening I got the final bill for $6000. Remember this was just to demo one walk-in shower in a 3/4 bathroom.. $6000!

Well I called to complain about how much the price increased and they came down to $5350.  Still a very high price without any warning until I received the bill

Obviously their estimate means nothing. I doubt the extra cost of cleaning up the mold was $2350. I feel like I was taken advantage of by this company.  I don't know how they got all of these 5 star reviews, but I had a bad experience with them. 2 stars fore mediocre work and lack of transparency in there pricing.

Josh was amazing to work with and advocated for us every step of the way in contacting our landlord regarding the mold in our home that was making me sick. They were able to pinpoint the locations to test for mold exposure without unnecessary fee's and provided a very thorough report which was verified by a third party to submit to our landlord.

I highly recommend ASAP Restoration and their crew of people on staff as well as related contractors. The front office staff was always Courteous and efficient as well

We had a leak in a Powder Room, and multiple plumbers thought it might be coming from the Master shower. Other companies were prepared to tear down the entire built-in Master shower, but ASAP took a more conservative approach and found that leak was coming actually from a toilet in another bathroom! (imagine if we had torn out the shower and it wasn't even the source of the leak?!)

ASAP's plumber got it right in their process-oriented careful testing. ASAP also took proper care with setting up a containment barrier for removing drywall, carpet, and baseboards, and bringing dryer fans. They met with the insurance adjuster multiple times and worked hard on our behalf to maximize our State Farm coverage. When one of the contractors made a mistake and removed tile he wasn't supposed to, Tony the Operations Manager absorbed the cost and made it right.

While we experienced a few hiccups, Tony always took our call promptly and never dodged the difficult questions. He was patient, he was thorough, and he knows the business well. He never made excuses or tried to backtrack up on his commitments, even given extenuating circumstances that others would have tried to weasel out of. Tony and his people didn't. They are stand-up guys. That is what makes us a 5 star review.

Really impressed!  I had never had any kind of water damage to my house before so I really wasn't sure how all of this process worked at first.  I reached out to them on a Saturday morning and Josh answered my call right away. He sent someone out to the house in 45 minutes to assess the water damage in my laundry room.

Their guy Shamrock showed up and explained how the process worked and started by putting up a containment around the room, which was some of the most thorough work I've ever seen and set up the machines to make sure it was dried properly.  They tested for asbestos since my home is older, which came back hot and within a day prepped the room and next day had the guys back to remove the asbestos.  

They have continued to do work and ensure that it was safe to be in the house and paid so much attention to detail.  I trusted them to do their job and they took such good care of my brand new washer and dryer as well when they had to move it.

I would definitely hire them again if needed and recommend them if you ever have any kind of water damage to your home or business.  I was most impressed with how nice and professional all of the guys were that came by to work on the house and how easy they made the process for me.  They explained what they were doing along the way, were highly responsive to my texts and calls and made what was a stressful situation feel like everything was going to be ok!

Thanks guys for such great work!!

OMG, I don't know were to start with ASAP, because I am that pleased with them!  I spoke with the owner Josh and I loved how I was not pressured to use his company, he gave me so much information and insight about what I should expect, watch out for with other companies and alternative options..... he was very transparent and up front no BS about this guy :-)  The guys Mike, Raphael and Julian that came to my home to do the work were very pleasant, thorough and got the work done fast.......very funny down to earth guys.  They were even available to me during the evening ours. They even clean my garage for me!!! :-)  I would recommend them to anyone that has issues with any leakage problems in their home because they are that good!

Out toilet supply line leaked and flooded several rooms over Thanksgiving weekend. ASAP Restoration was the first company to respond when we called on a Saturday night and they were out at our house about an hour later getting everything taken care of like true professionals. Their pricing was fair and honest, and no surprises. We would absolutely recommend using ASAP Restoration for all of your water damage needs.

Our water heater failed and was leaking. We called the warranty company (Fidelity Home Warranty) who sent out Pruitts Plumbing. The plumber called out a remediation company (I never asked for) saying it wouldn't cost me anything but to be sure there wasn't water damage. Josh from DryLux came out and told me I needed $3,000 in remediation and repair.

I called ASAP Restoration and spoke with their owner (also named Josh). He said it sounded very suspect. He asked if the wall had been opened up to actually assess the damage. It hadn't. My husband opened a small hole, wood/insulation both bone dry. Josh ran a snake thing in to look and said their was a small, 2 x 6 wet spot that would dry on its own. Thank you ASAP for being honest in a world of fraudulent providers (Drylux). Would HIGHLY RECOMMEND ASAP RESTORATION!

Please don't look any further than ASAP RESTORATION, you'll only be wasting valuable time. Mr. Joshua Rudin is the epitome of excellence in his field. His knowledge is astounding, but more than that- he shared much of it with me. When you find yourself in a dire situation needing these types of services, it's overwhelming and a bit frightening. Joshua Rudin eased my fears, explaining the multiple steps and avenues. He is 100% through and absolutely dedicated to his profession. Plus he is extremely prompt, courteous, and an overall great guy. (Thank you Joshua for all your help and going above and beyond!!!!)

We exclusively use Josh for our inspection needs. From the time we were first introduced, we were impressed by his knowledge and experience. His initiative and attention to detail is unparalleled. He simply doesn't compromise when it comes to client satisfaction. To say he's earned our business is an understatement.

Unfortunately, I was pushed to another Restoration company after a plumbing issue and have had numerous issues. I reached out to ASAP Restoration for guidance and to get a second opinion. The owner, Josh, took so much time to explain how the process should be properly handled. He has provided guidance and additional contacts to help me with this situation. I haven't even hired ASAP Restoration and Josh has gone above and beyond to try to help me with the sticky situation I'm in with my home asbestos clean up. I'm so happy that I have a reliable company to reach out to in the future. I now know who to call. ASAP Restoration is definitely a company I will be working with in the future.

Highly recommend ASAP Restoration LLC.  They responded right away and came out the very next day.  Professional was on time and very thorough.  He asked questions about my concerns before proceeding to ensure we were addressing all issues.  Overall I couldn't be more pleased with their service!

I contacted ASAP Restoration knowing I had a small leak in my upstairs bathtub drainage pipe. I was fairly confident that the leak was new and not an emergency, but I wanted it investigated / fixed ASAP. When I asked for their availability over the phone, they told me they were not busy and could come out same-day; however, they didn't volunteer that same-day service was considered an emergency and would thus add an automatic surcharge of $170.60.

They were very prompt to begin the mitigation phase which constituted taking moisture readings, drying out the area, and demolitioning the wall -- Within 4 days of contacting them, I was able to hire a plumber to fix the issue; however, this is where the fast-paced ASAP or emergency service ended.

They took 2 weeks to generate an estimate for the restoration phase; however, once that estimate was finalized, I was told that the restoration phase would not be scheduled until after I paid 100% of the mitigation costs and at least 50% of the restoration costs. I anticipated this; so during the two weeks of waiting to finalize the estimate, I was able to coral my insurance into paying promptly so they could begin work ASAP; however, this is when they volunteered that they were 3 weeks behind on restoration work.

At this point, I was starting to get unhappy, but ultimately I knew the great resignation of 2021 was to blame. I patiently waited, but after two weeks of zero communication from them and 2021 turkey day just a week away, I took the opportunity to reach out by e-mail for a status check, and I heard crickets.

After some really annoying phone, email, and text message tag games, I was finally able to confirm the bad news that the original 3 week estimate was not going to happen. At this point, the best answer I got was simply to keep waiting.

Another 2 weeks went by without any communication from them, it was now the first week of December, and I felt I needed to amp things up. I eventually got a call back 3 days later confirming there were 9 customers in front of me despite already waiting 4 weeks. I was offered a full refund, but they promised my work would be started no later than the last week of December. I decided to continue to wait because I did not want to repeat this with another company.

3 weeks passed and it was now the final week of December. I still had no communication from them, so I reached out and surprisingly was told their guy would start Dec. 29th.

On Dec. 28th I get a call from their guy; he wants to come by and look at what needs to be done because he needs to know what supplies to buy. The second he walks in the door and sees the work, he starts to gripe and complain that its a lot of work and he isn't sure he wants to do it. He wants to call his boss and verify the money is in the project because he was only getting paid $800 and they've been wrong on their estimates before.

Of course, I try to stay calm and just entertain the guy. I asked if he knew such and such or so and so, but his response was he never heard of them before. He only deals with ____. By this point, I'm not sure whom to believe, but he proceeds to tell me that my home isn't ready for him to work and that I need to remove all the furniture. I told him that was not the way things were discussed when the estimate was created, but that I'd also speak to the main office to confirm because otherwise we'd have a bigger problem to resolve first.

After he left, I eventually contacted the office and started raising holy hell. Basically it boiled down to them hiring a sub-contractor that they didn't know very well and it was put forth that his behavior was not acceptable. I don't know the full outcome, but when they showed up the next day, they had two workers in tow and neither of them were the person I met the day prior.

All-in-all, the work eventually took two people two days and was completed satisfactorily; however, I'd have to think long and hard about doing business with them in the future or even recommending them. The 9-10 weeks of waiting might not have been their fault, but the lack of communication or concern for my situation once they got paid and I was put on a waiting list was very disrespectful. They knowingly didn't communicate the emergency surcharge for same-day service among other things like charging $176 to remove and replace a ceiling fan when in reality they know their guys just take 20 seconds to unscrew the fan shroud and paint around it. They seemingly hire sub-contractors to do the restoration work, which isn't all that uncommon, but ultimately what I didn't appreciate was being put into a situation of letting someone into my home that essentially didn't know anyone that I had been communicating with and seemingly didn't care about anyone or anything except himself, his work load, and his pay. I'm glad that ASAP turned things around in this particular situation, but I doubt I would be able to recommend them.

Messaged to inquiring about a mold test for a rental property. I immediately received a response from not only the member on shift currently, but a direct call from the owner Josh himself.  I received a quote, timeline for inspection from start to completion and additional information regarding mold testing for rental properties.

Would recommend reaching out to ASAP for all mold inquiries.  Thanks again for the assist Josh

ASAP Restoration was contacted for a residential home mold inspection. Immediate response (Debra pulled over while driving ASAP & gave a call back), good communication between office/owner/techs (Debra/Josh/Randy & Jonathan), owner explained process & sample pricing, gives doc referrals in case of personal health issues, closed weekends, but scheduled property visit next next biz day. Techs communicated ETA in advance, mold sample lab results were received 2 days later via email with pics & detailed analysis breakdown. Fortunately, no mold was found. ASAP also offered air duct cleaning referrals. Great service from start to finish!

We spent two weeks working with ASAP Restoration on our water leakage in the kitchen. There were some hiccups but the owner, Josh Rudin, stepped in, took charge, finished the project on time and to our satisfactory. They earned the five stars rating from us for several reasons: the crew always called half hour before arriving. They were on time, respectful, and very professional while on site. They cared and protected our property during work. The office staff recognized my voice when I called in. Everyone there was helpful and knowledgeable about the project. I didn't have to explain myself. Most importantly, they all had the sense of urgency and sympathized with what we were going through. I will not hesitate to recommend this company to my friends and family.

I have to say they have to be the most honest business out there!! Had them do the initial appointment to see if we had mold. Our results came back negative for mold and they also stated there was no need for their services! They didn't try and sell me a thing! Would recommend to anyone needing these services!

Josh is amazing. He was very fast at returning my calls and answering all my questions. He even helped me save a ton of money with our situation. I highly recommend ASAP for any and all restoration needs!!!

Professional, competent, and competitive pricing.  Needed to have a 72 year old asbestos roof removed and disposed of.  Secured 4 estimates from local companies with solid Yelp ratings.  ASAP (Joshua) offered the best price and provided a complete explanation and proposal of the work to be performed.  The crew showed up according to plan, and were courteous and careful of our property.  We highly recommend their work!

My wife and I are buying our first home. We learned in the due diligence period the home suffered a significant plumbing issue in 2016. Our realtor was able to get the 2016 report of work.

We needed a professional to tell us what we were looking at. Josh was OUTSTANDING! I called him early on Saturday, and within an hour, I got a professional opinion back. He really helped put our minds at ease.

As of this writing, not sure if we'll proceed with the house, but Josh was instrumental in helping us make a decision. We highly recommend him!

After a water pipe broke in my wall in my laundry room, I contacted ASAP to deal with the aftermath. Neal Shamrock arrived after an hour, tested the moisture in the walls and set up the fans and dehumidifiers to dry out the wall.

Later on, Neal and Julian came back to seal off the rooms and check on the machines, and remove the drywall to dry the studs.

Neil and Julian went above and beyond the call of duty and made sure that everything was taken care of to my satisfaction.

Answered my request and questions on a holiday weekend when no one else responded. The owner personally called me and was very professional and helpful.

Used ASAP Restoration recently, I have nothing but good things to say about them. They are honest and responsive, especially Josh. Josh helped me every step of the way to get the mold testing and followed up with me after he got the report. Definitely will recommend them to friend and family.

I called on Sunday. They came out first thing Monday to take a look. Ended up just being bad paint. No water damage after all. They didn't charge me for coming out and checking my issue. Amazing customer service!!

ASAP Restoration was very professional and their report was very detailed. They really helped us make a decision about whether or not to purchase a property.

A contractor, while doing a remodel in our home, caused a leak that went undetected for about 48 hours and the damage was not fully realized for almost a week. The contractor acknowledged the problem and made an effort to remedy the situation by bringing in a fan and dehumidifier. It turns out that was too little, too late. I called ASAP on a Sunday and Josh, the owner, was over the same day to review the problem and suggest a plan of attack. The next morning we had two big dehumidifiers and 6-7 fans drying out walls and floors. The equipment remained for 5 days. In the end, 3 wood floor planks in an adjacent room needed to be pulled and replaced.

In all my years, I have never met a person in the service business as dedicated to customer service. Josh went above and beyond what anyone could have expected. He was always available and came over several times during the week to be sure everything was in order.

I highly recommend ASAP.

Two days ago, we were replacing our flooring, pulled back the baseboards, and- GASP- there was mold!

Freaking out, I called ASAP and was immediately patched through to Andrew, who said he could come by the next day.

He showed up on time, was SUPER friendly, honest and a pleasure to work with! He let me know what their mold removal/remediation process will be and assured me he'd send an estimate over by EOD.

Honestly, I was really nervous about the whole situation, but Andrew really calmed me down. I'll definitely be working with ASAP going forward on this project and am grateful for their service!

Thankfully I didn't have any damage that required ASAP's services but Josh was extremely helpful and pointed me in the right direction with my issue. An honest company that will get my business should we ever run into problems in the future.

Our rental home had a large mold issue and ASAP was able to handle the situation in a fast but thorough manner! Were so grateful for all the hard work of the team because it was a lot of work but they went above and beyond to finish everything in time for the sale of the home. We are out of state which made things harder but ASAP did an excellent job keeping in constant communication with us!

In 2019 we had a flood and ASAP did a wonderful job mitigating and repairing our downstairs bathroom and hall.  

Currently, we are working with them again for another restoration job and we look forward to them doing another wonderful job.  Josh the owner is a stand up guy and will work hard to make sure the job get done.

Prompt service and communication! ASAP worked with us to get a great quote. They did a thorough, professional job and worked around our schedule when we needed to go to the airport. Glad our mold is gone!

Excellent company with a fast response. We had a small leak from a washing machine and noticed a small water stain on the baseboard. We called ASAP and they showed up that evening and forums more extensive water damage then appeared. They promptly got the area drying and have been back each day to check. The person doing the work was very professional and friendly and we appreciate the great service. I would recommend to anyone with water damage.

Had a water leak in the bathroom, they cane out on a Sunday to help clean up and did a great job on repairs.  Good communication as well.

ASAP ushered us through an incredibly stressful time with compassion and professionalism. Though I pray I would never have to, I would recommend ASAP to my nearest and dearest if they ever they needed flood restoration.

A well deserved 5 star review for much appreciated service. I called the business the other day after seeing this listing with great reviews/recommendations and it's easy to see why. Josh answered the phone and gave me his undivided attention and listened to the situation my husband and I are in with a property/possible mold situation. Without hesitation he listened and gave us very fair and exact advise. It does not seem to be about making money when a business immediately takes concern over the phone and explains the possible scenarios/tips to help a stranger vs. immediately sell them. Really appreciate this business & the help.

ASAP Restoration went above and beyond!! We needed to move our business on short notice. We found a space with noticeable mold. We were able to get an estimate on the remediation very quickly. We signed all documents and gave a deposit to ASAP. It turned out that the landlord did not follow through with many of the lease stipulations after cashing our check... for example, no keys for us to even have ASAP Restoration schedule our remediation! We needed to find another space for our business as a result of the landlord's negligence.  ASAP Restoration totally understood our situation. They released us from our contract and refunded our deposit!  I would HIGHLY ASAP Restoration !!

I spoke to Josh and wow, I'm so impressed! I got an honest consultation and recommendations. He helped me to save money by giving me things to try prior to hiring the company! I really appreciate the honesty and integrity!

After a disastrous start to our water damage with another company, I called ASAP and was immediately told that Leo would be contacting me as the water mitigation manager. Within 10 minutes, Leo called, and inquired as to what what happening. He was at the house within an hour, and spent quality time assessing the situation, providing guidance, readings, and tangible information. He returned later, after proceedings with another company concluded, again within an hour, to help us remove the damage, source the problem, and action a plan. Leo was efficient, professional, and treated our home with care. His communication is excellent. I highly recommend him and ASAP and trust that the rest of our job will be executed as it has started.

We had a water heater leak that sent water down the stairs and into the wall.
ASAP responded when I called nd quickly gave me a reasonable estimate to
remediate, repair and paint. Since I dont live nearby, I was so happy to find a company that was honest and trustworthy. Representatives called me to inform me of the progress every step of the process. I would recommend ASAP Restoration without hesitation.

I cannot speak highly enough of the experience I had with ASAP Restoration. Truly, the owner Josh and his crew made the impossible happen, and I couldn't be more impressed.

An inspection on the home we were selling revealed an unexpected mold patch in a bedroom closet, a mere six days before the scheduled closing. There was no way I could envision the job being done that quickly, but when Josh heard of my extraordinary circumstance, he quickly assigned his best guys to the task.

From the estimate to the mold removal to the testing to the reconstruction, every worker who came to my home was professional, personable, and dedicated to doing the best work possible. I trusted them to work in my home alone at times when I was unable to be there. The end product was flawless, and you truly would not have known that the wall and baseboard had been cut and replaced. And wouldn't you know, the carpenter finished the final touches on the paint and left our home literally ten minutes before the buyers arrived for their final walkthrough--and they were also pleased with the result. I couldn't believe the team actually pulled it off in that timeframe!

Again, ASAP Restoration exceeded my expectations throughout the entire process, and I highly recommend their services for anyone else's mold, flood, or fire restoration needs.  These are situations that nobody wants to be in--but if you find yourself in this unfortunate circumstance, you can put your trust in ASAP to make it right again.

We spoke with the owner Josh, and his coworker Andrew, regarding an issue that might be considered small to some, but was big to us. Both men were extremely responsive and helpful, providing a quick plan of action. Josh really went out of his way to make sure we had the information and tools we needed. We were so impressed and would highly recommend ASAP Restoration for their customer service and the ability to diagnose problems and find easy and effective solutions.

We highly recommend this business. We needed help navigating a mold situation and requesting testing. They promptly scheduled and shared the results with us. We appreciate the service (Josh and Andrew are amazing and professional). It felt like we were speaking to a friend that took the time to patiently educate us, service like this is greatly appreciated.

A company unfortunately scammed me and Joshua at ASAP stepped in and resolved the problem quickly!  He was very clear on next steps and followed through on everything.  Can't thank Joshua enough for all that he did.

These guys are awesome and really helped me out! I was getting scammed by a horrible restoration company, and ASAP Restoration was able to explain the scam to me and help me avoid it.  Josh, the owner, especially has gone above and beyond any reasonable expectation of customer service.  Additionally the guys they sent to my house were prompt, professional, and did a great job.  You can tell they care about doing a good job and really interested in helping you as much as they can.

I messaged this company late on a Friday night with questions. Joshua Rudin said I could call him right away and he talked to me for over an hour. I had concerns about buying a house that previously had a flood and the owner was not there to oversee the work done to restore it.

He provided me with more knowledge than anyone else that I have been working with. He let me know things I should be asking for and I do feel now that I was being taken advantage of as a first time buyer. Now armed with the information that he let me know I needed before he could properly assess the property I know now if I would be making a bad purchase or not.

I would not hesitate to use him on any property I look at, as many homes in my area were built back in the 70s. My concerns for environmental hazards are valid and I feel better knowing I will have Josh in the future to inspect my future home.

I needed a mold inspection & when I called they made time for me the next day. Very prompt, professional & I totally recommend this company.

Be aware that when you sign their contract to do any work they immediately put a contractors lien on your home. I thought this was more than a bit disingenuous since my work was through my homeowners insurance. I had a bathroom leak and that created mold,
They plastic sheeted it put in the air cleaners and just disappeared for days at a time. Per the insurance company they are supposed to return periodically to take and log air samples, which never happened. Things got sketchier and sketchier the further in I was. I was glad when it was over.
I cannot recommend, caveat emptor.

Great customer service. I ultimately had to go with my landlords contractor but they responded fast to my inquiry, hooked me up with someone fast and gave me tips on how to make sure it was handled correctly. Excellent communication. They were also generous not charging me a cancellation fee when I had to notify them of the change last minute and I appreciated that. If I own in the valley in the future I will use them.

DO NOT USE THIS COMPANY!!! I removed a previous post because I was threatened to be taken to court for lies when this company is unprofessional and disgusting. I have told people DO NOT use ASAP when asking who I used after all because the owner Josh Rudin called me several times threatening to show up to my house or job with papers  that he's taking me to court... however he went after my business and he's never actually used my business. His worker Andrew didn't even send me a quote as promised!
Please reach out with any questions as I can share all the messages and to me with threats and stalking from Josh Rudin. A police report was made as well and this is unacceptable for a highly rated company. If you read other reviews, seems they have done this before and true to pay people off to be quiet! I also have proof of apologies and after that he went off and had a lawyer send me a letter saying a post must be removed!

Absolutely amazing!  I had a water leak which my landlord neglected for several months.  I called Josh at ASAP Restoration and he went above and beyond anything I could have expected.  He called my landlord to help rectify the situation, got testing done incredibly fast, sent emails so I was educated on what I was dealing with, sent texts to make sure I knew each step of what was happening.  Do yourself a favor and call them, I'm so incredibly grateful for not only the service but the care they showed.

ASAP restoration was the first place I called when I noticed water coming through our ceiling in the bathroom.  Sure enough they were the only call I needed to make!  They came out immediately and addressed the roof as well as set us up with an industrial dehumidifier to help keep away mold and bacteria.  Then through great communication they were able to get me a quick estimate and detail exactly what they would do to alleviate the issue.  The work they do is second to none!  Couldn't be more satisfied!  The owner, Josh, is easy to work with and really cared about getting the job done quickly and expertly!  Everyone we worked with throughout the process was professional and efficient!  Don't hesitate to call them if you find yourself in need of help, ASAP!

Great information. They have a lot of experience and alot of knowledge. Highly recommend. Truly shows they care about the customer.

After calling for an estimate on some roofing repairs Jeffrey came out and did a good inspection. I was satisfied with his quote and was ready to give them the job. However, getting anything in print was beyond ridiculous. No print/email quote in 2 days. Called him back. Asked if I would have it in the next day and a half, yes he says. Nothing ! Called again, trying to go directly to their office, they directed me to him. He checks, says Oh, we don't have your email address !! Gave it to him, supposed to have it there within a couple days, pay half down, other half on completion. Ok. 3 weeks later... Nothing !! What a joke !! Total waste if time. I went with my other contractor instead. Had an email quote next day, gave him the job and he had it done in the time frame he quoted me for the exact price. Didn't have to pay Anything down in advance either !!

What a great experience!  An inspector suggested we may have mold under our hot water heaters.  I called and sent some pictures and Josh, the owner, called me, discussed options and provided some ideas and things to consider.  He called back a few hours later to find out what we wanted to do but then made a suggestion that would save us a lot of money and didn't require his services.  Who does that?  I couldn't believe how much information he shared with me, free of charge.  He truly wanted to help me and wasn't just trying to make money.  I will recommend his services to anyone that needs restoration services from this day forward.

Seemless from start to finish! I worked with other restoration companies and never got a good experience so i was hesitant having to deal with another company after having my hot water heater burst and leak into my home. I requested a consult through the app and heard back immediately and set up an appointment shortly after. Mitigation was quick, restoration was quick and the job was done within a week. They went directly off my insurance quote and gave me no hassle about costs, needing more money, time, etc. Whenever they said they would be here they were. On time and follow through was great. We worked mostly with Rueben and he was so professional and friendly. I will absolutely use ASAP in the future and recommend them highly to family and friends!

I am giving Joshua a 5 stars for his genuine concern when it for my situation. He went above and beyond to help. His communication was excellent. All of his responses were really quick and he really put in an effort to find me the best solutions. It's really hard to find people with such great commitment towards their work. I am glad that I stumbled up on ASAP Restoration on yelp. Highly Recommended.

Very quick response to my request for evaluation of any damages caused by leaking from a condo (mine) to a lower unit.  They recommended drying out the ceiling on the lower unit but the owner did not want to do right away.  They came back in a few days, and by then it had dried, and the owner was satisfied after they explained there was really no damage and it was dry.  This is an honest and straightforward company that did not try to take advantage of the situation by recommending unnecessary mold remediation or other repairs.   I would recommend them without hesitation!

I can't say enough great things about Josh, Dan, Odyssey and their crew at ASAP Restoration.  I discovered our water heater had started leaking around 10 am​ one morning and knew this was going to be bad with all the standing water in the garage and pantry area of our house.  

I reached out for assistance from a restoration company through an app I have and was answered quickly by Josh.  Fortunately, ​he just happened to be in the area was out at our house assessing the damage in less than two hours.  Two hours later his crew was there ripping out drywall, putting in fans, and installing dehumidifiers​ to contain the damage.  Less than 10 hours from the point I discovered the water, they had all the damage contained.

They were very thorough and accommodating​ of our crazy schedule (my wife just gave birth to twins who are in the NICU) and they did fantastic work.  We were back to normal in about a month and it would have been faster had we not had some minor insurance delays/backorder issues with materials we picked out.

I hope I never have to hire a restoration company ever again, but if I ever run into that unfortunate situation, I will be giving Josh a call without question.

We had a major restoration project in store after a slow leak was discovered in our bathroom, with water seeping into surrounding rooms. The water damage was pretty extensive. We initially got a quote from another company, but they were extremely pushy about filing an insurance claim. I had my reasons not to file one, but they weren't listening.

Eventually, I started looking for other quotes. ASAP responded within five minutes, and the owner Josh called me. The contrast between him and the other company was night and day. He was very straightforward and honest with me, and was very willing to work with me. Within an hour, he had someone out to do an estimate (at 10:30 PM). The next morning, a crew was out at my house removing the water and mold, and they moved quickly and efficiently. The drywall crew that followed was incredible. They had a pretty big project on their hands, but handled it with ease, and went above and beyond to make sure our house was in top shape.

From start to finish, the whole process was very smooth, communication was top notch, and the cost was affordable. Dan, who was overseeing the project, was awesome. He came out multiple times to check on the job and was very communicative and straightforward. I highly recommend these guys and will certainly use them again if I have another problem in the future.

Saw a couple weird looking spots and was worried about some potential mold but Andrew came out and checked it all out for me and it's all good. We're great to work with from start to finish!

I recently worked with ASAP Restoration on some water damage, cleaning and repair in my home.  I had a lot of questions and anxiety about the process.  Everyone I interacted with at ASAP was helpful and they completed the work quickly and within the quote provided.  I hope I don't have to require the services of a restoration company again, but if I do, ASAP Restoration is who I would call.

Honest! I appreciate honesty and that was exactly my experience with this company. After a quick phone consult including sending pictures of the problem, Joshua indicated that there was a much more cost-effective solution and continued to spend time on the phone with me to give recommendations including a referral. Thank you for going the extra mile, even if I didn't turn into a customer. I would definitely use this company if we were to run into a larger problem in the future!

I got a immediate response call from Asap Restoration after submitting my consultation request and they were up front and honest about the small patch work my ceiling needed. They were even courtesy enough to give me some step by step DIY instructions on how I could repair it on my own saving me tons of money. Even though they weren't able to service my home they were nice enough to point me in the right direction. I was truly impressed with their customer service and honesty.

First you need to know that I have not actually had them do any work. I am doing this report because from the first call in, to my discussion on the phone with the owner, and including the very nice guy who came out and assessed our water issue, this has been a very professional company.

I saw that one bad review and I called and asked to speak with the owner. Not only did he call, he called me while he was on vacation. Pretty impressive. I wanted to know his take on that bad review and he was  willing to share the facts with me. Frankly I am a business person also and I understood what happened and why he responded in the way that he did.

I don't know if we will end up using them because insurance is recommending somebody else, but I don't think you can go wrong using this company if you have a water disaster like we did.

My wife and I have been in the process of closing on a new house. Just prior to the closing, the house had a water pipe break in the master bathroom such that the master bathroom and adjacent closet as well as part of the master bedroom experience water damage. Upon initial inspection of the home, it was apparent that the company the seller hired to dry out the area was not sufficiently addressing the issue. I called ASAP Restoration and spoke with Josh, who I presume is the owner. Josh asked me a series of questions and was able to get someone out to the property the same day I made the call. This is remarkable in itself, as Phoenix just experienced a MAJOR monsoon storm in the last 24-36 hours, and Josh's company was already inundated with requests.

The advisor, Dan, who reviewed the property was extremely thorough. He spelled out what needed to be done very clearly and concisely. After he inspected the property, both Josh and Dan were quite responsive via email so that I could compose a list of repairs that needed to be complete to send to the sellers. This forced the sellers to switch renovation companies, which REALLY needed to be done.  

While ASAP was very busy with other companies, they fielded calls both from the sellers and myself. They spent time drafting quotes/estimates and truly gave me, the buyer, a clear picture of what needed to be accomplished to ensure the home would be repaired correctly.

What is most unfortunate, is that the seller did not choose ASAP but yet another company. The reasons for this are by no means the fault of ASAP, but merely due to the sellers lack of understanding of what needed to be accomplished. However, the information ASAP provided allowed us to ensure the sellers are proceeding with ALL the repairs ASAP indicated and then some.  If we ever need restoration services int the future - by all means, I will be calling ASAP Restoration first.  They truly know what they are doing and are willing to go the extra mile.

Black mold was discovered on my basement ceiling from a toilet leaking from my upstairs bathroom. I contacted ASAP Restoration. This company is very professional. They returned my call promptly, completed the work in a timely manner. Their employees are courteous and prompt. It was a pleasure using this company. In today's world, it is hard to find people who do what they say they are going to do. ASAP is a company that honors their commitment to a customer.

Last Sunday in the late afternoon I noticed my hot water heater malfunctioned and there was water everywhere including on the carpet of my Master Bedroom closet.  I looked at Angie's list and called ASAP and spoke to Josh Rhudin who said he could get his people here in a few hours.  
In the meantime I had called Lawson Plumbing Company the best plumbing company who drained and dismantled my water heater.

I told Josh to come on Monday and he and three of his team accompanied him.  They immediately went to work and had moisture pictures with modern equipment and in 20 minutes knew the scope of work.  Over the course of the week, Josh, his moisture specialist and his team of professionals brought my house back to its original state.

Josh, his staff of workers, estimators, moisture readers are the best there is anywhere.  If anything ever happened again, day or night, I would call them in a flash. Excellent company professional, courteous, efficient who really know how to accomplish the project.

They were on time, courteous and did what they said. They did not try and up sell me on services that I did not need. A competitor tried to scare me into buying things I did not need to solve my mold issue. Would highly recommend them. Very fair bid.

We had a leak from the roof back at the end of Feb, and submitted a request for help on Yelp.  A few companies including ASAP responded immediately.  We ended up proceeding with ASAP and were very pleased because everyone involved in this process was highly professional, responsive, and delivered high quality of work.  We had no prior experience handling the process with insurance, and the team at ASAP was patient and explained everything for us.  Special shoutout to all the pro's who came out to our home and made everything good as new

EXCELLENT RESULTS!!! SOLID TEAM, CONSISTENT FOLLOW THROUGH!!!!
THIS IS WHAT WORKING WITH A CONTRACTOR SHOULD BE!!!

Josh Rudin and his team at ASAP RESTORATION completely restored our home after it was flooded. We are so happy we ended up hiring them. They knew how to work with our insurance company and were always delivering a great quality job on time. Jason was our Project Manager and I know we couldn't have gotten through all of this without his help as well.

Everything from sheetrock to drywall and painting to door trims was well done. We got to know the staff well, and they were such nice people with good work ethic. ASAP also has great sub-contractors. We couldn't be happier with our kitchen and bath cabinets and countertops. They recommended great quality products and have the right professionals for installation.

I'm in the design business myself and had never been through an experience like this with flood damage. I can't say enough about the professionalism and follow through from ASAP.
I would and will recommend them to my friends and family.

Also important to note, if they have a point of view on something that would look better, listen to them, they know their business. We went back and forth on a few finish options and whenever I took their advice, I was happy with the end result! I may be a designer, but I believe you can always learn something new if you stay open!

Here's the reality check. You as the customer have to do your homework too. Don't expect them to bring you lots of floor samples and counter top samples and cabinet samples. That is time consuming and not part of their job.  But do feel free to ask them for advice on where to go to check out materials, they have great sources!!

My opinion is, when you go through something like this, you have to take the time to understand what your insurance company is willing to pay for. Talk to your adjustor if you have questions. And once you know, for example, what your budget is for kitchen countertops, go check out material pricing at Lowe's. Then you can have a reasonable conversation with your contractor.  If you don't do your own homework and just leave it in your contractor's hands, you will be fine - just don't complain if it isn't exactly what you imagined. Hiring a contractor is a 2 way relationship. If you don't do your part, you shouldn't complain unless something is actually installed wrong.  

We are very happy with all the work performed by ASAP!!
SO GRATEFUL TO ASAP RESTORATION FOR MAKING OUR HOME BEAUTIFUL AGAIN!!

No one wants to find themselves needing ASAP Restoration but we did. It's stressful trusting a company with your home after already dealing with whatever mess got you here to begin with. They were timely and ensured that we were happy. They made a painful process less painful. Thank you to Tony and the entire team. I would def use them again - let's just hope we never have to!

This company has an operations manager named Tony who does a great job of managing his team. Everyone in this team is professional and knowledgeable about their jobs. I had a leaking washing machine that flooded the majority of my house. Tony communicated with my insurance company and coordinated the best outcome for our family. While I was at work he and his team communicated with myself and my wife in what the next step was. This company and their team are my go to when it comes to water restoration or home disaster stuff. I highly recommend these guys.

Jeff came to evaluate damage from a roof leak I had. He was very up front and informative about what was going on with my drywall and how the repair costs would be evaluated.

I am due any day now with my first child , and dealing with these house issues is the last thing I want on my mind. After calling so many exterminators , bee removal specialist , home inspectors , I have never been so relieved in my life to call ASAP Restoration. I called and sent him pictures with what I was trying to achieve and what the problem was . I had no where to start. Josh helped me and kept his word that he would call me back after he asked around for what the issues are. He even made suggestions and sent me websites and referrals of what to do , and how he would come in. For someone who is not even getting any incentive out of this to just help someone is beyond me. I will be using this company anytime I have a problem , and I could not appreciate the help and time that he put into helping me and my husband. Thank god that there are people around like this company.

I am so impressed with Josh and ASAP Restoration.  I own a rental home in Arizona and I live in Florida.  Josh was able to assist me with my water damage issue in a clear and concise manner.  I highly recommend this company to anyone, especially out of state homeowners!

What started out as a simple restoration turned into a downstairs remodel project, all handled by ASAP.  I had a small leak from my upstairs master bathroom that penetrated through the ceiling down below into my dining room.  I've never had anything like this happen in my house in the 12 years that I've owned it, so I pretty much just called the closest restoration company to my house that I could find without doing any research.  Let me just say that I got lucky with my choice.  The owner of the company, Joshua Rudin, answered the phone and said he'd come right out and take a look, which he did.  

Josh is very knowledgeable and easy to work with.  He's an east coast guy (like me), so he gets right to the point and doesn't mince words, which I like.  He explained the process and what needed to be done and made it all easy to understand for an amateur like me.  I gave him the authorization to get started on the work to try to mitigate any damage.  He had a couple of guys come out that morning and they set up containment barriers and fans and humidifiers.  After getting my insurance company involved (because the mitigation and repair cost far exceeded my deductible), there were a few hiccups (mostly disagreements over the amount of water saturation in the wood and therefore, the amount of time to leave the fans and dehumidifiers running), but in the end, everything turned out fine.

While the walls and ceiling were ripped out, and knowing the house was already going to be a mess for the rebuild, I decided to do what I've been wanting to do for a while and replace all my downstairs tile (foyer, kitchen, dining room, laundry room, and fireplace), redo the kitchen (paint the cabinets and replace the sink and faucet), and redo the powder room (new toilet, vanity, light, and mirror and paint the walls).  Josh said that his company would be able to handle this job as well.  This is where things got a little bit out of sorts - part of it was my doing, part of it was ASAP's doing, and part of it was due to circumstances outside of both of our control.  

To make a long story short, I generally judge a job by the final product and for the most part, the final product for this job turned out very good.  There were quite a few headaches along the way and it was a stressful process for me (mostly because I've never gone through this), but one thing I will say is that through the entire job, Josh was always available and very responsive.  It did appear as if he may have been stretched a little bit thin as he had other very large jobs going on at the same time that kept him running around all over the valley.

The positives:  Josh for the reasons explained above.  In addition to that, Josh did quite a few extra little things on the job and didn't budge from his originally quoted price.  Josh only wanted to make sure I was happy and tried his best to do everything to make that happen.  The tile looks great, the powder room looks great, and the rebuild of the damaged areas looks great.  The kitchen looks much better than before.

The negatives:  The job took about 4 days longer than originally planned.  The tile guy got caught up on another job and started my job a day late - this caused delays across the board.  There were a lot of moving parts and at times, it didn't seem as if they were all going in unison.  I'm a little anal retentive, and some of the details in the kitchen are not perfect - we installed handles on all of the doors and drawers and quite a few of them aren't level; some of the doors were re-hung improperly; the paint on some areas of the cabinets is dull, while on other areas it's shiny; and you can see brushstrokes in quite a few areas.  There was paint splatter all over the counters and the kitchen was left pretty dusty and dirty.  

These are definitely some nitpicky things, but if I can see them, I'm sure other people can see them.  It's the only reason I didn't give 5 stars.  Overall, I'm happy with the job and would definitely recommend Josh and ASAP for your restoration work.

UPDATE:  Josh heard my concerns about the paint job on the cabinets and went above and beyond to remedy the problem.  Now the cabinets, along with the rest of the work that was done, look fantastic.  Well done Josh!  5 stars for you and ASAP.

I don't normally leave reviews for company I don't hire, but that is what makes Josh and his company all the more impressive! Before driving out he asked me to send him some pictures of the areas I was concerned about. He told me it is impossible to tell without seeing it in person but that he felt very confident it was in fact mold eating away the drywall by our shower. He gave me some awesome tips for how to go about it myself without investing so much money into this smaller project. He then went on to email me other contacts and info for me later in the evening to make sure I had all of the info. Great guy and extremely impressive service! I would feel confident you are in good hands with him and his team.

Hopefully if you are reading this you are just perusing yelp and not actually in a disaster type situation but seeing as how that's highly unlikely...I'll save you some time. Call them now for help! ASAP is professional, responsive, prompt and a pleasure to work with in probably a really bad home situation you are finding yourself in. I used them for an in home flood on a new home I owned for less than 24 hours. Yes you read that right. It was unlucky timing for us to have this happen but such great luck that I found ASAP on yelp. They had All great reviews and so I reached out. They were out within a couple of hours and laid fans and tested for moisture. Came back everyday to check on the home and remove the damaged portions for repair. They are a one stop shop. Rick was amazing!
The office staff was friendly and just overall a good business with great ethics. They don't pull out more than necessary to play an insurance game. They know that this is usually a crappy situation and they do everything to make it better for you and resolve quickly. Truly 5 stars !

I called ASAP after we had a small leak at a rental property. It turned into a strange situation with many plumbers involved (thru our home warranty company) each who tried to make us believe there was water damage and said we should call a restoration company. Last year we had a nightmare experience with a leak in our kitchen. The plumber recommended a restoration company and it ended up with a home owners insurance claim of over $20,000. They charged for asbestos testing which they claimed came back positive, dry out which took days and then demo and construction. It took months to get the kitchen put back together after they insisted cabinets needed replaced. They broke our granite counter top and replaced it with a premade one from homedepot. They told us they'd get us a whole new kitchen and no out of pocket cost for us. Unfortunately the kitchen turned out worse than before and I NOW believe it was all unnecessary.
So when we had this leak, I knew not to call the company the plumbers worked with. I was afraid to call any restoration company. But as a landlord I felt it was important to make sure everything was okay. One plumber had implied he saw mold inside the wall even said he thought he saw a mushroom! I had to have it checked out. I went to google and searched--- I had it in my mind that I needed to call one that advertised no out of pocket cost, but the ones that said that had awful reviews. So thankfully I called ASAP. When I called I got to speak to the owner. He was quick to calm me down and told me that it's not uncommon for plumbers to suggest water damage when there isn't any. I mentioned wanting no out of pocket cost and he took the time to explain to me how those companies make their money- in short, they make claims to the insurance companies for way more than is necessary. He told me that a high amount of people who call him turn out to NOT need restoration. So he does charge to check it, but his price was reasonable. I spoke to my husband about it and we agreed that it's better to pay a small amount for an honest inspection than to get a free inspection like we did last time and have our home owners insurance charged thousands of dollars and our tenants to go thru what we went thru before.
When I called ASAP back to schedule, the owner came out that same day. He came in and quickly determined no restoration was required. He even noticed some things that the plumber had done that I should be concerned about and talked to me for a while about the situation. He took lots of pictures and showed me how the equipment worked. It was the complete opposite of the bad experience we had with our previous water problem. I wish we had called ASAP the last time. Anyways, I have no complaints about ASAP. I would, and will, recommend them to anyone who needs an honest inspection after a water leak or any contamination they deal with. It's a vulnerable position to be in as a home owner when water damage is suspected. I believe there are a lot of companies willing and able to take advantage of people (and insurance companies, which costs you money later) in this business. I could've easily been convinced that we were at risk for mold by a dishonest contractor- and I could have been made to agree to lots of unnecessary work.
ASAP was a blessing in a stressful situation for us.

Josh went above and beyond in handling our water damage/mold concerns. I called kind of late last night and he showed up at 8 this morning, worked quickly, was very professional and did a great job of explaining everything. I'm really glad I called ASAP and I will call them again if I ever have any problems like this in the future.

Nobody loves calling a company like ASAP Restoration. It comes on the heels of a home disaster, where stress is high and questions abound. Not only was ASAP super responsive in responding to the immediate needs of mitigating flood damage, the company also helped me navigate the frustrating process of insurance claims and home restoration. Everyone I worked with and talked to was great: Starting with Tony. who answered my first call and talked me off the ledge, Doug, who did the estimate for the insurance company, Annette the patient office administrator, and Nick, the project manager. The workers who came out to do the reconstruction work were all top-notch, conscientious and polite, including drywall installer Zeus and painters Mike and Jerry, and the floor installers from Floor One. Everyone went above and beyond to make sure I was satisfied. Having your home renovated is never an easy thing to go through, but the folks at this company made it as pain-free as possible.

Very pleased and happy with the service received in resolving our water leak and mold issues.  Josh, the business owner, is top-notch and very thorough, always putting the home owner's needs first.  Josh answered the call late at night and arrived early next day asap.  Dan and crew went to work and handled our water and mold issue in a very thorough and speedy asap manner.  Chris and Tony were especially great crew members in getting the job done and being responsive with answering questions even pointing out a needed plumbing repair.  Highly recommend ASAP!

ASAP Restoration did a great job in resolving our unfortunate water mitigation needs due to a faulty washing machine.  Shamrock responded quickly, and kept in communication with us throughout the project.  Shamrock, Isiah, and Casey did a great job and also made sure to leave our home very clean when they were done.  Their professionalism was outstanding.

I had a water heater leak in the garage on 4th of July that caused the walls and carpet to get wet inside. I called my insurance Co. and the team from ASAP were at my house in less than 2 hrs on a holiday. Joey and Rick were thorough and answered all my questions. The room was secured properly to make sure dirt and dust doesn't get to other part of the house. Demolition process was done professionally and in no time. Joey called later and the next day to make sure everything goes well as far as drying. He stopped by couple times to do his measurements. All the equipments were removed in 3 days hassle free. Thank you Joey and Rick for your service.

I highly recommend ASAP Restoration. I had to contact Josh and Andrew @  ASAP to get assistance evaluating and figuring out how to remediate water/mold damage in the kitchen of a home that we were in the process of purchasing. To say that ASAP lent a hand is a big understatement. Josh helped us get ahold of an exceptional mold analytics firm to evaluate the extent of the problem. Andrew came onsite to survey the property and provide an estimate to remediate the problem. In the process of all of this, I learned that prior work was not done to the standard of care in the industry. Water must be removed by cutting through all walls where the water could go. This is essential and half jobs cause the mold to spread and make the job bigger. The other thing I learned is that the area where the work is proceeding must be sealed to contain and prevent the mold that is already present from spreading throughout the house. Again, in our case no containment area was present.  Net-net, if you need help with water/mold remediation, ASAP should be at the top of your list. A truly exceptional team.

My experience with ASAP Restoration was great. Jeff showed up on time, was well dressed and professional. He was friendly and polite and got his job done efficiently. He calmed my fears about any imminent threat from our mold problem. I would highly recommend using these folks for your restoration projects.

I had black mold growing under my kitchen sink due to a damaged reverse osmosis system. I contacted ASAP Restoration and Josh came to my home the same day and assessed the mold situation. Josh took care of the whole process of removing the mold from the walls and underneath the bottom of the cabinet. He handled everything every step of the way. I had no worries as I knew I could trust Josh and his staff. Josh stayed in touch with me through every step of the restoration process. He returns phone calls and texts promptly and is extremely easy to get in touch with. Josh is professional, friendly and easy to work with. The mold under my sink has now been removed and my cabinet restored. Everything is beautiful. I would hire Josh and his company in a minute!

Called ASAP to get a quote on mold remediation and was asked to send a copy of the mold report and someone would get back to me.  I sent the report but 48 hours later, no return call.  I called the office again and spoke with a Gentlemen who was surprised no one had reached out to me. I was told someone would call me right away.  2 weeks later and still no phone call.  Doesn't sound very ASAP to me.  Decided to go with another company and couldn't be happier.

These guys are great.  I've used them for a mold remediation in a bathroom and they were top notch, clean, courteous and reasonable.  Several years later I found another issue in a separate area of the house.  Josh responded quickly to assess and when lab results came back with results indicating a problem he contacted me immediately to quickly plan next steps.  He's always answered questions or concerns quickly and is very knowledgeable.  None better in my experience.  

Dan Drummond

This review is long over do...sorry about that! I just wanted to say thank you for all of your assistance! In May we had some closet damage due to a pipe getting moved from having our roof redone and it caused water damage in the master bedroom closet. We contacted our insurance company and they recommend a restoration company that handled the water damage and then repair (IT WAS NOT ASAP) after more than a month the company just abandoned the job. So after reading some yelp reviews I contacted ASAP and they said they would try to fit me in their schedule and since this job was started by another company I am sure they didn't want the headaches that came with that mess. Well....all I can say is ask for Nick (sorry Nick) LOL but he kept me calm through the whole process. He encouraged me when he needed to at when I should be pushing back on the insurance company for making sure that things were done properly and really he and his team for the most part were really great to work with. The other company ended up putting a hole through the wall that went to the outside (maybe that's why they bailed the job)?? Nick caught that, they didn't do the mold testing properly so that had to be redone.....everything was by the book, and yes it took a lot longer than I had anticipated but due to Covid and changing companies I am just glad we ended with ASAP and wished that we would have started with them. So thanks you and I wish you a wonderful year full of lots of business!!

Josh was great. He went out of his way to help me find the proper solution to eliminate an odor from my car. Great customer service!

This company did work on my house.  I was unhappy and they were rude when I stopped any future work. They threatened to sue me if I left a negative review. I even received an email and a letter from their law firm. They offered me $500 if I would be quiet.  I did not take the money.  My lawyer informed me it is free speech. They charged me over $18,000 to remove mold from 2 very small bathrooms and 1 wall, and  1 double cabinet (bottom section of cabinets only) in the kitchen (all 3 walls backed up to each other).  They did no replacement work.  I would never use them again.  It was a very bad experience for me.

These guys did a great job remediating my water damage! Professional and skillful workers.

After a catastrophic water leak in my condominium, I used my Condo association's preferred vendor to do the teardown.  I was not impressed with the job.  I went to my trusted Angie's List to find an alternative to the build back.  Score!
I called the owner of ASAP Restoration due to the many positive reviews.
From the very beginning I knew that I had found the right company. The owner described the whole process to me and had the whole project set up and completed less than a week of my call.
My significant build back was completed in one day.  The employees that came to my condo were on time, professional and highly skilled.  My kitchen looks exactly the same as before the damage.  I can never tell it happened in the first place and am so satisfied to have my home back the way it was.  The bonus is that the refrigerator that leaked actually fits better in the cabinetry than before the water leak.
I would recommend this company to anyone without exception. I can only say positive things about every interaction I had with this company.

When our water heater flooded part of the house I called A.S.A.P. They were onsite within a couple of hours and began opening walls and drying the areas that got wet from the leak. Josh was very professional and persistent making sure that every area was exposed and completely dry.

If you need this kind of help definitely call Josh. One thing that I learned is that this is a long process and it takes good communication with your insurance company to get this right. Josh handled everything in that area perfectly.

They were very polite and kindly explained the water and mold issues we had in our master bathroom. When on the job they were kept the work area clean and removed the debris out quickly. Thank you so much for resolving the issues for us. I totally recommend ASAP Restoration for their water and mold damage work.

I was reading other yelps reviews the 1 star seems very defamatory and misleading. This company does an awesome job!

We are out of state owners of a rental property in Scottsdale.  In October our renter called us worried about what she believed was a mold problem.  She said mold was growing out of the bathroom thru the cinder block construction onto the side of the house.  Our realtor referred us to ASAP Restoration.  After we called and left a message (on a holiday) Josh returned our call almost immediately, he then made an appointment with our renter to be at the home at 8:00 Tuesday morning.  Josh examined the growth and was able to reassure both the renter and myself that growth was fully on the exterior emanating from the soil and was not mold, but was a temporary fungus that had sprouted because of excessive rain.   Problem solved.  We appreciated Josh's rapid return of our call and resolution of the concern of our renter.  We will absolutely call on ASAP Restoration again should the need arise.

We experienced major water damage to our entire house due to a reverse osmosis system failure.  I phoned ASAP and Josh was there before the close of business that day.  He immediately started the water mitigation process which was a huge endeavor.  His crew was in that night and worked thruout the night to pack the entire house out, demo the water damaged areas, which was extensive, and place the necessary equipment to contain and remove the remaining water.  He and lead contractor Tom Hewett were equally diligent in their rebuilding of virtually the entire house.  Josh, Tom and the various crew that Josh contracts with did an exceptional job in all aspects of this process.  ASAP Restoration comes with high marks!

This company came to our rescue at a time where we needed help the most.  When our baby was only 5 days old and I went to put her to bed in our room I heard the sound of water and when I saw the sink was not running I knew it was bad.  We had the attic ac flooding into the closet!  The company was there the next day and started work and got it done fast which was so great since we had a new little one in the house.  All the employees who came to our house were so nice and easy to deal with which was wonderful since my focus was my new baby not the house project.  They dealt with the insurance and got it done and the work looked great.  We are very happy and pray we don't have another flood but if we ever have issues in the future we know who to call.

Immediate service and excellent laborers.  Josh (the owner) went above and beyond to make sure things were done, done right and that we were pleased.

I had a very good experience with this company.  They were able to come to my house the same day I called.  Their service was quick and done professionally.  I would highly recommend them. Although the extent of damage from the leak was a lot worse than we had planned, they were able to make us feel confident that the right work was being done to ensure safety in our home.  They were very polite and fast with the demolition and removal of unsafe debris.  This company does everything to code and does not cut corners to safe themselves extra work.  Knowing that I could trust this company was worth the cost. Thanks!

I had discovered a mold problem in a house I was selling and wanted to get it remediated asap. Josh came within 4 hrs of my call to give me an estimate. He advised me of the process involved and had a wealth of knowledge about mold. He got the work completed within a few days. He kept me apprised of everything going on and always answered his phone whenever I called. Great customer service !!I would highly recommend ASAP

I did the same thing you are doing now. I had a mold problem and I wanted to choose a professional to help me with it, but I wanted to choose based on what actual real people were saying about the contractor, so I came here. Now fast forward a couple weeks and here I am, ready to contribute my own comments. I chose ASAP Restoration because of the good things people said in the reviews, and it was a good move for me. Josh answered my call on a Sunday, and he did every single thing he promised to do. He was a pleasure to deal with and all of his people were very nice also. They did a clean job and treated my facility with great care. They also left me with really nice reports that show exactly how good the air quality is in my space now - I really liked that part. I am glad I found ASAP because I have read lots of comments online from people who had bad experiences with other contractors. My experience was very good, and I feel completely comfortable recommending this company to anyone who asks me.

After doing extensive research on the internet, we decided to contact ASAP Restoration because they had 25+ positive reviews on the BBB.   We found it remarkable that the owner, Joshua Rudin answered the phone at around 940pm on Friday night.  Joshua and his techs arrived onsite with-in 30 minutes.    My husband and I were very  impressed that ASAP Restoration worked throughout the night and into the morning.   They set up containment barriers, so dust and construction debris would not affect the health and safety of my newborn.   This company is very professional, timely, clean, helpful and willing to go the extra mile.    They did a marvelous  job from start to finish.   ASAP's communication was A+ ,  they over documented the complete claim, providing us with ALL the pictures in a photo gallery.    Joshua met the adjuster on location after the water damage was complete, so they could get an agreed upon amount.    Thank you once again for turning this unfortunate experience to  a positive one.