Description

Water & Flood * Mold * Sewage * Water Extraction * Water Removal * Property Dry-out * Specialty Dry-out * Hardwood Flooring Dryout* You may be wondering if you need a restoration company. Maybe the amount of water was minimal, so you don't see the point of hiring a restoration company. But the thing is that even a minor amount of water, such as 4-8 gallons, can do major damage to your home if left unmanaged.

HISTORY

Established in 2018.
Good Times Restoration was formed with the customer's overall experience in mind. Above all else, we vowed to always put our customers first. Coming from a background in EMS as a firefighter/paramedic we just can't help but see a stressful situation and want to make things better. We know that having a Flood disaster in your home is VERY stressful, especially when demolition is needed and seeing your walls opened up. We do our best to fully communicated and offer transparency to make sure you're well informed of the process and the next steps to getting you back to Good Times.

ABOUT BUSINESS OWNER

My passion for the Restoration industry spawned from my experiences as a full-time firefighter right here in the East-Valley. The feeling I get from being able to help someone in what may be the most stressful situation in their life is something that I can not explain. All I know is that I wanted to expand to more than just the 48-hour shifts at my fire department. I view my company Good Times Restoration as an extension to my services in the fire department as we are on call to take on disasters to someone's property, never knowing what may be the next challenge ahead of us. We take pride in letting our character do the talking and always doing right by our customers. We take the time to make sure every claim and job is documented properly and updates are given to both our customers and insurance adjusters to make the process smooth and seamless.

SERVICES

Mold Removal, Sewage Cleanup, Storm Damage Restoration, Fire Damage Restoration, Smoke Damage Restoration, Water Damage Restoration, ,

Reviews

Val L.

12/01/2022 12:00:00 SA

Good Times a Fabulous Restoration Co. Everyone's Polite & explain each Service procedure. For additional Questions they'll visit you or call with detailed answers. They gave me a very Detailed Quote of Services & $$ costs.
& never wavered to increase price. I had mold & water damage from a slow leaking Attic water pipe. I was unaware of the Leak, dripping behind the Guest Room Closet wall. My home is only 7 yrs. old. What a shock. Who runs around checking Closets for water spots or mold in the corner of base boards in a Guest Closet?
They worked with me bcz (Insurance refused to pay) claiming, I should have seen a tiny leak in the corner of my Guest Closet. There was no smell. So when I saw 1 small spot of mold, I was shocked.
& when wall was opened, the Wood & Drywall was covered with mold. Advice, watch for even smallest water spots,
in closets, under sinks, ceiling spots. Water may be slowly dripping inside a wall/walls & mold grows fairly quickly.
Good Times gave me the option to find my own Plumber, Carpet Co. etc., or use their Contractors.
I am forever grateful for their compassion & care about my tearful upset & diligence in tackling my Water & Mold damage. They are the Best, absolutely wonderful people own this Company. Get a Quote from Good Times & others. And I believe you will use
Good Times for many, many reasons.
Thank you to all the Heros at Good Times Restoration.
Anyone can promise service. Good Times keeps their Service Promises & honors their $$ Quote, Cost promises too. I'm forever grateful for you Good Times Owners & Staff for saving my Home & Wallet.
D., Mom & Dad

Eric E.

3/28/2023

I purchased a home and discovered some mold. I asked Good Times Restoration about it. They immediately come over and set up a decontamination barrier with a zipper. They kept my family safe and I was able to get my home healthy. I would totally recommend them. They know what they are doing. Besides quality work, they are gunuine people.

Kirk M.

01/04/2022 12:00:00 SA

Jared and his team were beyond incredible. I've had a lot of experience with different contractors and home service providers over the years and there are a very few I would give 5 stars to.

Communication was amazing. They always showed up on time (with a text when on their way), and they were very thorough in their estimate and describing the scope of services.

Our scope of work started with mold, but when asbestos was found, unfortunately they weren't able to service our home. I was actually disappointed that I wouldn't be able to use them! Good Times will for sure be my first call if we ever experience an issue with our home in the future!

Carrie B.

05/01/2022 12:00:00 SA

Trenton and his team were amazing. They showed up and handled all the water and damage and got our house dried out! They were amazing!!!!!

Korri J.

6/19/2022

They came on time, was quick, thorough and very efficient. Our insurance carrier is the one who highly recommended them and I can see why. They take pride in their business plus excellent customer service when you call! In my experience, since the covid pandemic, most of the time customer service office personnel have an unpleasant attitude including being incompetent in general terms

G. H.

5/31/2021

I researched and found this company online. I am so glad all the reviews were correct! These guys are professionals with integrity. They came to assess water damage from my second story toilet flooding my downstairs bathroom a day after I called. Jacob assessed the damage and told me what needed to be done to begin the drying process. Justin was here a day or two later to remove the giant fans that had to be used. Then the following week, when I was available, they came and repaired the drywall, replaced molding that had to be removed, and painted. This company does every process and not all companies mitigate and repair the damage. Also, after every process, they cleaned up!
My home owners insurance company had been notified and they were very impressed with their pricing, just as I was. You will not be disappointed with this company. They will exceed your expectations!

Aaron K.

04/01/2021 12:00:00 SA

These guys are all pretty young but don't let their age or looks fool you! Our home had a leaking dishwasher which ruined the floors so we hired Good Times for their Remediation and Restoration services. The whole experience from dealing with insurance and the actual restoration process itself went incredibly smooth and the quality of the reconstruction was top notch. They were also very thoughtful and accommodating to our needs since we were remote in Seattle for majority of the project.

Would definitely recommend these guys no matter the size of the project. They are very efficient and thorough with what they do.

Jim T.

4/27/2022

I had a wonderful experience with Good Times Restoration. From the first communication when I reached out to the company via Yelp for a quote, I received stellar support! I received a timely quote, timely service, and timely advice! The company saved me from buying a house with a significant mold issues. The tech was very knowledgeable, accommodating, and went above and beyond to explain everything to us. After the inspection, he quickly turned around his report. The inspection was free but I can guarantee you that if I ever have an environmental problem in my house - my first phone call will be to Good Times restoration! Well done- 5 stars!!

Tom S.

10/22/2020

We had a water heater that decided it didn't want to hold all the water it could on the inside anymore. After having that part exchanged we were stuck with, how much damage is done, who can mitigate that damage and who can make it look like new again once it was mitigated. We reached out to 3 different companies for quotes, not only was Good Times very reasonably priced but they also had the reconstruction under the same room. Apparently it's not common for a single company to both tear down and rebuild? Who knew?

When looking at the other companies they all were all very highly rated (Google, Yelp, independent reviews) however the issue came when we had to look into the rebuild part of the job. ONLY Good Times maintained a positive review after factoring in the rebuilds. The other companies partnered with other companies who were mediocre at best for the rebuilds. This was the deciding factor for us and it worked out great. Not only that but it was a one-stop shop for getting the job done.

Jared and Hunter were very professional the entire time, showed up on time, completed the work on time, wore masks and didn't try to pressure sell any additional services or products.

Dawn H.

01/12/2022 12:00:00 SA

This company was outstanding! They were very professional and called ahead of each visit to let us know they were on their way while the job was in process. They were fair and reliable, and their work was outstanding. We had received two other quotes that we now know were not fair, and engaged Good Times based on Yelp reviews only. I would recommend Good Times without hesitation to anyone, and go so far as to say not to even look further at other restoration companies.

Janice M.

4/28/2022

We chose this company to do the water mitigation and reconstruction due to a water line and drain leak. They were very responsive and communicated well through phone calls and text. They did a great job documenting each step of the process and working with insurance. The work done was near perfect which I've never encountered since moving to AZ almost 20 years ago. The dry wall, texture and paint were done well and I can't tell where the holes in the wall were. Ruben, Jared, Hunter and everyone I worked with did great.

Jeff S.

06/12/2020 12:00:00 SA

Get in touch with these guys and you'll be glad you did! Jared, Hunter, and team are amazing and they do amazing work! We're so happy we called them and highly recommend them to all looking for a group that does top quality restoration and drywall work at a fair price!

George L.

1/25/2021

This company is absolutely incredible! My wife and I had a leak in our home we just purchased that required our entire kitchen ceiling and bathroom above our kitchen have their walls removed due to water damage and mold.

Dealing with my insurance, I wanted a company that could perform everything from the cleanup to the restoration. Good Times Restoration was incredible. The owner Hunter texted me the day after I called insurance to setup the repairs. He was friendly, professional, and explained the entire process to me and how they were used to working with insurance companies.

Hunter managed everything and took extremely detailed measurements, sketches and pictures of the damage to which the insurance company approved everything in less than 24-hours.

In terms of their quality, holy cow these guys are amazing! Ryan is an absolute miracle worker. Ryan completely isolated the work area and completed the installation of all insulation, dry wall, textured finish and new paint in two days. Two days for my entire kitchen ceiling and upstairs bathroom!

Good Times Restoration takes the utmost pride in their craft and perform the best quality work. They are so friendly and easy to reach. With the full repertoire of services they provide in terms of providing the best pricing, working with insurance, and making you feel so confident your repair project is being handled by the best people who will treat your home like their own this company is the gold standard in mold & water restoration as well as new construction!

Thanks so much Hunter for making this leak so stress free. Thanks so much Ryan for restoring our home to such an incredible high quality that we literally can't tell anything ever happened. You guys are truly masters at your craft and everyone in the entire Phoenix valley should use you for all their restoration and new construction needs!

Joseph P.

05/04/2020 12:00:00 SA

I called Good Time restoration after waiting over a month from another company. Good Time restoration came out the next day for a quote and started restoration the following week. The cost was fair and there work was very professional. They are clean covered everything.
The workers were respectfully and wanted to make sure you were satisfied with there work before they left. They showed up on time and called befor they came. And notified us when they were leaving
Nothing bad to say

Sheila M.

07/03/2020 12:00:00 SA

My mother had an improperly installed water heater leak and damage baseboards and flooring throughout her home. She's had a stressful year and has limited mobility. This company was selected by her home owners insurance company. They were polite and clean (work and presentation) as well as professional. She's hard to impress and raves about their service. Thank you!

P B.

12/18/2020

We stumbled on these guys after relying on another company that fell through and couldn't be happier. Since so much of our kitchen had been damaged, we opted to change it in rebuilding. Good Times was very flexible in working with us, especially since COVID19 hit right when we were going to start work. They are very customer oriented and excellent at respecting our need to postpone, and then go forward with masks for everyone who came in. The work was good, the people were pleasant, the price was right. What else can you ask for?

Kim C.

5/28/2021

The owner and crew had several life events going on which made it difficult to connect with me. I can understand that with some of what they were facing! Once we connected, they were good to work with and very professional. I have seen their quality work based on referrals, and love the results in my home. I took down fluorescent lighting and replaced with an elevated ceiling framed out stained to match my cabinets, installed a kitchen ceiling fan, spot lighting, undercabinet lighting, and new paint. What great work and excellent skill. Thanks for making it work!

Kim C.

3/24/2020

We are so happy with Good Times! They were so professional and knowledgable. They helped clean up our kitchen sink leak and worked so well with our insurance. They made sure everything was done in a way that I could continue to use my kitchen even during demo. They never left a mess and were always kind. I would and have recommended them to anyone!

Terri W.

1/15/2020

After hiring good time restoration to rescue us from a huge flood in our condo, we realized what an outstanding company this was to deal with! We were so pleased with the service that they provided and the level of professionalism that they demonstrated throughout the entire process, that we would use them in the future if the need ever arise.. I also managed several properties and have referred them to three other clients that have been extremely satisfied with the outstanding job that they did! I cannot say enough good about this company! They took a very unpleasant situation and made it tolerable because of the way they handled things. With them things went so easy, they dealt with the insurance company and they handled any problems that arose without any hardship on me. They are fantastic!

Nick T.

7/16/2020

When my home flooded late last year, Good Times Restoration came because they were working with my insurance company. I found out later that the company who bought my mortgage cancelled my insurance without notifying me and added a different insurance company to my account. Good Times Restoration didn't miss a beat and went above and beyond the entire time to get everything done, and even worked to get me the maximum amount of money for my insurance claim. Not to mention they did a fantastic job with the clean-up and mitigation. They are still working with us today because it will be another month before our stuff is ready to be removed from storage. I so appreciate their willingness to work with people and put the customer first. I hope that no one ever goes through a tragedy, but life happens. However, in the midst of hard circumstances, Good Times Restoration was one of the best things that could have happened to my family. I would highly recommend them to anyone. Thank you Good Times!

Jenny Y.

9/13/2020

I really enjoy working with good times restoration team! they are professional and reacted quickly to my water damage case. the damage were so bad , nearly half of the house need to be rebuilt. Trenton and his team were able to dry out the house within a week and I can tell they are very experienced working with insurance company. They took good care of my furniture and help me boxed everything. highly recommand ! and i will continue working with them for house reconstruction~

Rachelle S.

7/31/2020

We had a plumbing leak/mold issue in our kitchen and closet of a bedroom. We had a few different restoration companies come out and were so glad we went with good times. They were professional, courteous and did a fantastic job start to finish. We even had them do another project at our house simply because they were so easy to work with and did quality work. Would definitely recommend them.

Sue K.

4/18/2019

Good Times Restoration helped us with a major roof leak which collapsed a ceiling and went into the master bedroom walls. They were at our home quickly to evaluate the extent of the water damage. They had the tear down done the same day and the drying process started. I would highly recommend this company. They work with insurance companies and were quick and efficient

Mary M.

5/29/2019

We had called another company to come down and see if they could take care of the problem. The company never returned my calls to come take care of the job. Through word of mouth I got in touch with Good Times Restoration. AMAZING! Trenton was super professional on the phone. They were quick about getting back to any of my messages. Hunter stayed until the job was done to perfection. Their rates were very reasonable. I wish this company did more than restoration because I would use them for so much more based on their work ethic alone!

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