Best Businesses in Arizona

This company is great to work with. Sam was very pleasant, professional and punctual. He fixed the problem quickly, which meant a new thermostat. This is a great company to do business with. Two years ago we also purchased our air conditioner from them and love how efficient and quiet it is.
I highly recommend them!

Save yourself from the time and effort of shopping around and just go with these guys. I called several other companies, had their representatives try to sell me on their overpriced products and installation charges (water softener and rev osmosis filter), and wasted so much time before going with American. Knowledgable, honest, and amazing workmanship. Go with American!

Called up over the MLK weekend because my HVAC stopped heating my house. Left a message
And was called back first thing Tuesday morning . Tori was super helpful and she said she could have some one out later that morning. Tim came out and was very professional (wore a mask) and had my HVAC working in no time. Was even nice enough to check the cooling system for me and informed me it was looking good  
If your in need of a great family owned and operated company for your HEATING and COOLING needs give these folks a call .

Very honest and very reasonable. Appreciate the owner who came out to service our AC did not try to sell me something we didn't need on a Sunday at that!

Johnny was quick to respond and very friendly. I will definitely contact him again if I need his services.

75 out of 80 reviews for this company are five stars.  That's pretty amazing, so I'm about to make it 76 out of 81.

Mike was the name of the technician who came to my home to inspect my HVAC unit on the house I had just purchased.  He was the second HVAC guy out because the first guy quoted me an outrageous price to get standard maintenance up-to-date.  I was very happy with how thorough Mike was in his inspection.  He essentially found four things wrong:

1.  Coils needed to be cleaned (part of the visit)
2.  Fuses were the wrong size
3.  Condensation hose was unhooked (ended up it was also clogged)
4.  Thermostat was pretty old.

It should be noted that the previous HVAC guy who was out didn't even catch that the fuses were the wrong size and that the condensation hose was unhooked.  The previous HVAC guy tried to tell me that the unit was a 2002 unit, and I verified through Mike and through the guy who did my home inspection prior to me purchasing it that it was, indeed, a 2009 unit.

Now I don't think the thermostat needed to be replaced, but he offered to do all of the above for $383.  I agreed, and off to work he went.

I am a due diligence kind of guy, so while Mike was working, I did some research on what all of that actually cost.  First of all, I should note that regardless, I was going to pay $85 to have the semi-annual inspection done.  So here is an itemized breakdown:

1.  New fuses     $8      (Lowes)
2.  Thermostat:   $179  (Amazon)
3.  Tax:                $16
4.  Service visit:  $85
    Total              $288

The way I look at it, I essentially paid him a $95 labor fee to install a thermostat, and I'm completely okay with that.  It would probably take me 4-6 hours to do all of the above.  His total visit was about two hours.

As a side note, I think it's pretty awesome that I can change my thermostat on my phone from pretty much anywhere in the world.  

I should also note that Mike was pretty awesome.  He took the time to explain everything to me as well as he could.  I think that in his line of work, which is extremely technical in nature, one of the hardest parts is understanding pricing in such a way so that it can be explained fluently to customers, and he excelled at that.  He also pointed out a couple of other products that the folks at Hays stand behind without offering any pressure to make a purchase.  I'm pretty sure that Mike ended up getting off about 30 minutes after the time his shift was supposed to end, and he had a long drive through traffic to get home.  Those kinds of things annoy the crap out of me when I have to deal with them, but he shrugged them off with a just doing my job attitude.  I think Mike really likes what he does for a living, and I admire that.

I will also be calling Hays next fall to do my semi-annual inspection.  I highly recommend them.

Our air conditioning unit went out this summer, so we needed a brand new unit. After getting several quotes we chose to go with Arizona Air Experts, and we are glad we did. We spent lots of time researching air conditioning units and installers, and we feel we ended up with a great product for our needs, and also at a really great price.  Some other companies came and some sounded great and offered some white glove touches, but Arizona Air Experts also included pretty much all of the same things, but the cost for a great quality product (American Standard) was significantly less expensive. We ended up replacing two units because the cost was reasonable for both. Very happy with the service and care of the installers. Start to finish, it was a great experience.

We had one of our a/cs go out, we called and they sent out a tech same day, he came within the time window provided and gave us a call when he was on his way.
EXTREMELY kind and professional! Will definitely be using again.

My evap motor finally failed and found Arctic Fox via the web. Showed up during the scheduled time and confirmed the motor needed replacement. Immediately after installation, a noticeable hum was coming from the motor as well as heard throughout the house. Arctic Fox returned the motor and installed another and the hum was still there. Obviously, no noise was heard from the motor before. The tech attempted several adjustments to the tension on the belt but still a noticeable hum and that is where it was left. Considering the cost and getting a new motor that sounded worse than the first, the service was sub-standard. The tech was there to install a motor and that happened. But, to troubleshoot with the customer interest in mind..unsatisfied. Over the week-end, my neighbor and I spent no more than an hour determining that the problem wasn't with the motor but with the vibration itself. We tightened the tension and the hum was gone. Arctic Fox will do the job it's called out to do but beyond that, doing the job right, not impressed. That might be enough for some, but based on my first experience with Arctic Fox, it will be my last

Quick to respond, very communicative, speedy fix, fair price, and extremely friendly!  Will be my go-to A/C pro.

These guys fixed an ac unit that has never worked right. My little boys and I are loving life now that it was repaired. I had two previous technicians from other companies over the past year come and troubleshoot and didn't find anything out of the norm, these guys found it in 10 minutes and it works like a new unit now. AMAZING. Thanks so much guys

It was 115 degrees and my A/C was going on and off intermittently. A/C service companies were all booked for many days ahead.  I called Biltmore and left a message.  Minutes later David called back.  He, too, was booked for days but he took my info to try to fit me into his schedule. He called back later that day and offered to come at the end of his day which was late in the evening. That was so considerate.  I explained I could wait until morning. Although he was totally booked, he arranged to come out before his first appointment in the morning.  He arrived on time and was proficient, knowledgeable and very pleasant.  He checked out the whole system; found the problem and repaired it. My A/C is now running cold and purring like a kitten! I highly recommend David at Biltmore Mechanical.

Another great experience with this company!! The repairmen are respectful and don't try to upsell on a bunch of unnecessary repairs. Love that I can text to set an appointment and get confirmation. They even send a little bio about the person coming to work! I have been using this company for about seven years and have never been disappointed!

From start to finish, Mike was great. We had recently converted our office to a nursery and the room wasn't cooling adequately for our daughter to sleep. Mike talked to me at length over the phone about the issue, scheduled to come out the next day, was communicative about his ETA on the scheduled date, was efficient at evaluating the problem and came up with a solution. He was in and out in less than two hours, and the price was reasonable. More than anything, I trusted him right away. You can tell he is an honest guy, and ethical, (which from what I've heard from others in the business is not easy to find.) What more could I ask for?! I will definitely recommend him to friends & family in the area.

After a power hit last week Sunday our A/C would not come back on after repeatedly trying, the A/C system is just 3 years old. Found Alan's Air on Yelp. Two techs, Alan & Drew showed up within promised time. They were both friendly and professional. While Drew was on the roof checking the unit Alan turned the air on... it started working. They went ahead and inspected the  system, got into the attic and made sure there was nothing obviously wrong. I worried because of the nightmare experience we had with Parker & Sons 3 years earlier not to mention the expense. Alan made himself available in case the air stopped working again. My husband determined from their conversations  that Alan was very knowledgeable and experienced. Alan's Air is now on my contacts list of my phone.

Five Stars and more!  From first phone call to final billing, this experience was exceptional.  Alex and Elena were fantastic during the initial consult and home energy review.  They answered all of my many questions from efficiency to implementation.  Chris and his crew were prompt, professional, and efficient.  They even finished a day earlier than estimated and left my home exactly as they found it!  Ideal Energy has earned a lifetime customer from me for all of my HVAC and energy efficiency needs.  I could not give them a high enough recommendation!

Fantastic company. Fadel, the tech was informative and super helpful. My AC went out at 2pm. Got a hold of Desert Comfort Mechanical and had an appointment for 6AM the next day. Fadel called at 7pm and said he was running ahead of schedule and could fit me in same day. He was here in about 11min, had the problem diagnosed and fixed very quickly. He explained everything that he did and double checked the compressor, fans, voltage, everything. Great company, reasonable pricing and great service!!!! If you are looking for a great HVAC company, call them.

We had a leak in our roof a year and 1/2 ago USAA sent out Silver city.
They repaired the roof and the ceiling in the kitchen, in a timely manner.
Fast forward to October 5th 2018 after the rain we had i noticed the same area in the kitchen ceiling started to crack. Called USAA they said it's still under warranty with SC so i called them on the 8th, 10th, 15th & 17th with no updates or contact from them. On the morning of the 18th they called and said they will be in 30 mins.  I had to leave work and the guy said it was a rookie mistake the guy didn't repair high enough.

He said they would contact me about repairing the ceiling.
So i started with the phone calls again (as no one ever called us)
Called 10/29, 11/5, 11/8, 11/9  on the 9th they gave me the project managers phone number for JIM when i called it wasn't JIM it was another project manager Robert for the east valley.
He said he would call me back (never did)  I called Robert on 11/13 at 8am
And he said he would call me back. He did 2 hours later he called and said he was going to send one of his guys from the east valley  even tho it isn't his job. The guy that repaired it was awesome. He said he would be back at 7 am to paint.  I waited until 8:30 and then called again.
Robert said remember i said it wasn't his area and that he spoke with JIM and he was sending someone. Which he obversely didn't. Robert called JIM and said you need to call us. When i didn't hear anything back i called Robert back and he said Jim was suppose to call me.  
Robert gave me JIMS number which JIM did not answer.
SO PO right NOW......

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Stay away from this company. Paid $1000.00 to have my pavers sealed. 6 months later it looked terrible. Have been calling for 1 1/2 years with no response. This company is a scam.