Best Businesses in Arizona

I am so pleased with the service of this company and especially the technician that came to our home. His name is Colorado and he was thorough, polite, timely, knowledgeable, patient, etc... I could go on. We are renters and are working with in the restrictions of our landlord who is out of state. Colorado was more than willing to spend time with myself and THEN my husband when he got home explaining what was wrong with our AC in detail. He also spent more time with our landlord and then our landlords brother. Testing the true patients of a human being! He remained calm and patient. They came to a decision and he fixed the AC. So far it's working great. Will update. But mostly this post is about exceptional customer service.

Used them once before and they were awesome.  Found them again as soon as our A/C went out on a Sunday.  They were super quick to respond,  and as usual did an excellent job at an excellent price! Mack, our technician was top notch- explained everything well and was very nice.

James was super helpful with the wiring box for the AC, he got here on time and provided me with an honest estimate. Definitely recommend

We purchased our current A/C unit from Boldt 3 years ago and cannot say enough about the integrity of this business.  No hidden costs.  No pressure.  No oversell.  And, any time, we have had a problem, someone has been here within a matter of hours to take care of it.  I called again this morning regarding a small issue.  Phillip was here to take care of it within an hour of the call.  I highly recommend this locally owned and operated business. They don't just SAY they care, they SHOW it!

Johnny and his partner were quick to answer my call, prompt to respond and fixed my ac motor within the hour. I'm so happy with them and will recommend them to my friends and neighbors. Arizona is so hot right now- I'm glad it was overcast for them while they worked. :)

I cannot say enough good things about this company! Our air conditioner went out in 114° and our warranty company would not be able to get anyone out for over a week. Hayes had installed the original system in our home before we bought it so we gave them a call. Not only did Charlie come out the same day but went above and beyond. We were not able to fix the unit the same day but he made sure we had some cool air and worked diligently to find the parts we needed. He was communicating with me in the evenings and on the weekend truly going above and beyond. They fixed our system and it was worth every penny! I would HIGHLY recommend Hays and can't thank Charlie enough!

Cannot give this local company enough compliments for its gold standards in customer service! They will go above and beyond for the customer. I have a rental property which needed an AC replacement, and needed prompt and reliable service. The tenant was not the most hospitable, but Randy, one of the co-owners of the company, was extremely professional in inspecting the property and getting back to me with his recommendations. Their pricing is extremely fair, but the communication and trustworthiness with their customers is what will always bring back repeat clients! So many businesses could learn from them! Thank you Randy, Darrin, and Marija for your excellence!

I have used Cool Zone for about a year and a half.  They installed a split system (for the previous owners of our home), which I couldn't figure out how to use.  I had another (redacted name company) out to replace a condensate line and to check the split system.  The other company indicated that the split system wasn't working and that they'd need to fix it.  I contacted Cool Zone since I found the split paperwork showing they had installed it and I was hoping it was under warranty.  Dave (owner) came out and showed me how to use the split system (no charge) and that it was working fine.  Since then, we've had them install a two stage system to address an issue with poor cooling of an area of the house, install Ecobee thermostats, do general checks and tune ups, and address a weird leak.  I've got nothing but great things to say about this company.  They are probably not the cheapest in town, but they show up on time, do the work correctly, and don't try to up sell.  Their prices seem about average, and less than (redacted company).  On a personal note, everyone I've interacted with in the company: Dave, Byron, Ryan, and Danette are great people as well.  

Support this local small business.  You will not be disappointed.

I just had Arctic Fox A/C & Heating out to service my a/c for the summer. They were recommended to me by my brother.  These guys are GREAT! It was explained to me in detail what they were going to do. There was a part they suggested to replace - it would eventually stop working and I don't want to deal with a broken a/c unit in 116 degrees. They had the part on their truck and replaced it very fast. The technicians, Heath and William were very knowledgeable and professional.  I will use them again and I would highly recommend them.

One of my AC's went out on my short-term rental. Christine and Dave have been a trusted partner, helping implement a short-term solution to keep my guests cool while we wait on parts for my new installation. I'm happy to give my business to such a reliable and trustworthy company. Highly recommend!

Thanks Dukes of Air for your fast response and quality service.  Our AC is doing what it suppose to do---keeping us cool.  Friendly people to do business with as well; from Tonya who took our call to Dustin who repaired our AC.
Job well done.
Roger and Rose

David rocks! Our family are loyal customers of Biltmore Mechanical H&C.  We've used their service several times over the last 4-5 years and each time David 'shows up'!  - grateful he does.  He schedules promptly and comes out usually within a day or same day to fix our AC breakdowns. We trust his assessment, recommendations, and price quote/bill.  We appreciate his expertise and fearlessness when climbing a very tall ladder!  Thank you and Be Safe.

I was having issues with water coming out of the A/C improperly.   After looking at the reviews on Yelp I gave this local Tempe company a shot  and boy,  I am glad I did.  After speaking to Lisa on the phone she had someone had my house first thing in the morning.  

The tech showed up on time and was an overall nice guy.    He diagnosed my problem pretty quickly and was done before I knew it.  

My only charge was the service call(which was very reasonable) for about 45-60 min worth of work.    I highly recommend this local company and will not hesitate to call them again if needed!!

Best service company I have dealt with in a long time. Mike was onsite in one hour when all the other companies I called said they couldn't be out any sooner than a day and a half. He diagnosed the problem quickly and resolved it the same day. If I ever have any ac issues in the future it will be this company first.

ALWAYS get 3 opinions!

I was referred to Alan by Johnny's Air, another local guy who does repair and had great reviews. We recently bought a new condo and was told by two repair companies that the entire unit (wasnt blowing warm air) needed to be completely replaced for over $7000, or they could repair it for several thousand.

Alan came out to check it out, and was super impressed by the rare and unique system. He said that although he had only seen a few of them like this, he thought he could fix it.

Sure enough, he could and the price tag was substantially less than any other quotes - which were just lazy in my opinion!

We are now a customer for good. Thanks Alan!

I would like to start off on saying that our overall experience with Ideal Energy was phenomenal! It's very hard to say that in this day and age but it's true.

Quote Process...
To start off, our first contact with the company was for an energy audit. We had planned to get a quote (winter project) for updated ducts and insulation for a 1983 house that had the original swamp cooler duct work and possibly the same insulation. I had an appointment scheduled with Wes for 8am. On the appointment day, I received the on my way call from him 30 min prior to arriving which was great and he was on-time. During his visit, he took his time, explained everything to us and happily answered all of our questions and offered recommendations on what to do even if we do not go with them or if we waited until winter when I had planned to do it. The day before, our AC unit had issues but we had another company out to fix that problem. Long story short, AC unit ended up needed to be replaced while we were waiting on the proposal from Wes. I texted Wes to add a AC unit onto the bid, he called me up and gave a few options and gave us 2 quotes. The quotes that were sent to us had write-ups for each picture that was taken during the audit (very detailed).  We ended up accepting one of the quotes for all the work (AC, duct work and insulation) and a time slot had opened up for us 4 days later. Alex (Owner) stopped by on Monday to get a few measurements and offered us a portable AC unit to get us by thru the whole process, which we gladly accepted.

Installation Process Day 1 (Tuesday)...
I was told Chris (Lead) would be doing the AC install and would be there at 5am to start removing the unit. Chris called to give me the on my way call and was there on-time as well. The rest of the workers (Marty and Ernesto) came by about an hour later as scheduled to start removing the duct work. They were very considerate, as I told them the family was getting ready and if they could wait about 15 minutes, which they had no problem. Once all was clear, they got to work, taped up the house, laid tarps and sheets everywhere to make the clean-up process easier. All workers busted their butts all day without even taking a lunch. After the 1st day, they got the AC up and running, got half the house going with AC (much better than it was when it was actually working), added 6 new registers and cleaned up everything.

Day 2 (Wednesday)...Workers got to the house very early and continued working hard. Once again, they waited until the family was done getting ready for work and school. This time Tony (Lead) was there along with Marty and Ernesto. They kept us updated on what was going on and what was expected of them to be completed by end of day. By end of day 2, the AC, all duct work was completed and old register holes were drywalled up. Once again, they cleaned everything up as if they weren't even in the house.

Day 3 (Thursday)...Tony, Marty and Andrew got there early once again and was hard at work. This ended up being only a half day of work. All registers were sealed, drywall was now all patched up, return vent upgraded and all the new insulation added. To top everything off, we had to have our pup at the house and she is a little crazy around strangers but she really warmed up to them being in the house after they took their time to let her sniff them out.  After everything was said and done, I received a call from Alex on how everything went and if we had any questions.

Summary...
We were so excited with how we were treated as person throughout this whole process. Not one worker showed disgust or any negativity with all the questions (there was many) that we asked during the 3 day process and even took their time to explain technical stuff very easy for us to understand. A week and half later our house is still freezing cold and it's amazing that the thermostat is set at a higher temp then it was before.

My a/c stopped blowing cold air on the hottest day of the year, a Sunday, at 5:30pm. I tried calling multiple places that advertise same day service, not one of them could come before the next day. I called Desert Comfort Mechanical after searching 24/7 ac service on Yelp. As mentioned on their Yelp page, I was calling after hours so no one answered my call but I left a voicemail at 6:35pm, I received a call from Fadel 20 minutes later saying that he could be at my house within 20 minutes. He was very friendly and was able to get the ac working quickly. He also came back the next day to replace a part and was very quick. I felt the price was very fair and I am very happy with the service I received from Fadel. I will definitely be using Desert Comfort Mechanical for all my future ac needs!

A very reliable and honest company. They do quality work at a fair price. They work directly with your insurance company adjusters, and are quick to reply when you have questions!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I had Craig power wash and seal my outdoor pavers.  The job turned out well and he gave me a 5 year warranty.  Since the completion of the job, there have been several areas that need to be redone.  Craig refuses to answer my calls or emails! It seems that the warranty is not even worth the paper it is written on!  If I could give a zero star review based on his customer service,  I would!  Don't use this company!!