Best Businesses in Arizona

Really loved the work done! Price was reasonable and Jeff is very health conscious, which is important to me especially when dealing with paint and dust that comes with it. He and his team resealed my roof and saved me a ton of money, then fixed up some needed paint inside my house!

I was hoping to find more than just a LinkedIn profile, yet didn't. So here I am making one. Restorations by Gary Rait I would highly recommend for anyone looking to restore their sewing machines. From what I think he said, he restores more than just sewing machines and their cabinets. I found this excellent buisness and met Mr. Rait at a quilt show in Prescott Valley. For a reasonable price he restored my early 1900's Singer treadle sewing machine to working order. He did a beautiful job in getting it looking like a actual piece of furniture that would be found in a real antique store, not some worn-out falling appart thing at a flea market as it was. I am very happy with the care taken in picking it up it from my home in Prescott bringing it to his shop and returning it in a short amount of time. I also appreciate him saving what he could of the wood and machine parts.
If there was anything higher on Yelp besides the five Woohoo! As good as it gets! stars, he would definately deserve it.

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

These guys are Awesome!  Have known so many people starting with even back during the Rodeo Chediski fire in the high country who have been cleaned up after a tragedy by Absolute.. Do great work and easy to work with..

The toilet leaked and water was under the walls and vanity. Ecodry did the demolition which I was ok with. Then RMJ construction came in to do the reconstruction. The quality of the work was good, The bathroom walls look great. Here is my complaints: they allowed $900 for a new vanity. What they didn't say was out of $900 they 'needed' $500 for the installation. So the vanity they put in is one step above a cardboard box.  There were 4 different project managers, all with an average age of 22. Yea, loads of experience there. Communication within the company are ZERO. No one passes info on to the next person. They wanted to put a 37x22 inch vanity top on a 18x22 base. Took me 3 days to convince them it would be a disaster. I'm an old lady but I even knew better!!!!!!  If they say they will be there between 7 to 8 am on Thursday that really means they will call sometime Monday to let you know they will be here at 9am tomorrow but they will show up around 3.
So expect to have to stay home for the entire duration of the project and deal with young men barely out of their teens that have 1 to 3 years experience.
Again I say the QUALITY of the drywall work, they paint job and installations were excellent work, IF you have the patience to deal with poor communications.
One last point,I ama 71 year old woman and I believe they would never have pulled this crap  on a man!!!!!!!!

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

AZ Carpet Restoration is coming to my house tomorrow - AGAIN - and I can't wait.  I realized that so many times those of us who love our vendors don't tell anybody.  Well, this one deserves a shout out - my home's carpet will be gorgeous and clean in 18 hours!  And they clean our stores, my neighbor and a couple of my close friends carpets.  Used others years ago, no comparison.  The staff is awesome from the minute you call to the group that rings your doorbell - as I said - happy feet - my carpets will be gorgeous in less than 18 hours!

I would definitely recommend this company! I had an upstairs bathtub overflow into the bedroom next to the bathroom, the loft, and the hallway besides the bathroom itself:(  I called Disaster Restoration they showed up right away told me what needed to be done and got it started right then. They dried all of the damaged areas in 3 days without causing anymore damage to walls or ceilings! Came to check on the progress every day on my availabilty and Zach even brought us donuts!  Thanks Al for the speedy response, Zach for the awesome customer service, and the crew who helped them with this cleanup!

WARNING!!! Do not use this company. When they come out to do their free inspection, the employee will have you sign a CONTRACT right then. If you can not read it because the signature is done via cell, the employee will tell you that is just says that he came out to your property to do an inspection. That is a LIE!! Thomas Restoration has filed OVER 25 lawsuits against people in multiple courts in a 21 months period. These people say three main things: TR never gave them an estimate, before they have them sign their contract or after. They did not know they signed a contract. TR is over charging. BUT his contract says whatever your insurance does not pay YOU PAY! Please spend the word EVERYWHERE! via chat, blogs complaints etc. Know one else should have to go through this legal expense for a contract, as bad as it is-legally counts as a contract. I am attaching the contract that he has you sign via cell phone (saying it is something else). Along with other documents to show you what I am saying is VERY TRUE!  
This is the personal experience of people I know in lawsuits with Thomas Restoration.  Look at the provided photos I attached and do your own research. To make you own decision. Good luck and please spread the word if you come to the same agreement that I have.

The roofers communicated well, did a thorough and attractive job, and considered appearance and tile match on my old, outdated tiles. They did the job contracted by a solar company, so I can't comment on cost or estimates. Only reason I am not giving 5 stars.

My mother, 82 years old, lives alone in a small home in Payson, Arizona. She had a house fire in December. Reconstruction needed to be performed and asbestos was found so it needed to be removed. The insurance adjuster asked if my mom had a construction company she wanted to use and she said no. So, the adjuster recommended a friend of his...Stratton Restoration. They showed up and immediately wanted my mom to sign all kinds of paperwork including paperwork that said she would agree to have their company do ALL the work. She called us and we told her not to sign anything. They did not give up. They tried and tried and she finally put them on the phone with us and we told them we would like to get several bids and we would be happy to look at their bid. They said that they just wanted to clean everything from the fire and put it in storage for my mom until she figured out what she wanted to do. Like they were doing her a big favor. So, unknowingly, we told her it was okay to sign on for just cleaning and storage. No one in our family had every been through a fire before, and they knew that. Again, they tried to make her sign an all inclusive deal. Again we had to get on the phone with them and made them hand write in the words contents, cleaning and abatement only. She agreed to that portion only. We decided to go with a local company to do the actual construction. We then got a bill from Stratton for $30,000!!!!!!!! If you would have asked me how much it would cost for them to do what they did, I would say $1,000. max. Not only that, but we then find out that this money came directly out of my mother's insurance claim!!! Money that should have gone to her for contents, got sucked up by Stratton. I requested an itemized invoice (that took many emails to obtain). It was padded like crazy. They had hours and hours billed for supervising for someone watching someone else take photos of items. They exaggerated their hours. They exaggerated their days. They exaggerated everything. They charged $65 to clean a $5 pair of shorts. That doesn't even include the storage for the shorts. If they would have told my mom that she would have told them to throw them away. Anyone would. They all have to be thrown away anyway because of the asbestos and smoke. Their inventory list and photos were incomplete and incompetent. I asked several times where the complete list was and I was told over and over Don't worry, it may not be listed but it's all there in the storage unit. Well on an insurance claim it's ALL suppose to be listed. Not just whatever they choose. On top of that they were charging $239 a month for storage units. I called the storage unit facility and found out the charge was actually $95 per unit, not $239. Not once did Stratton give my mom an estimate of the charges before they performed any work, and not once did they mention that this would be coming directly out her pocket. We would have never in a million years agreed to this if we would have known the price and where the money was coming from. And they knew that. That is why they did not say a word and tried to rush my mom into signing so quickly. They also allowed her to go into the house where they said asbestos was found without a suit or mask to retrieve belongings. Who knows what the medical implications of that will be. They are now holding her belongings hostage unless she signs over the $29,346.87 check. They take advantage and prey on people and the elderly that just went through a very traumatic experience. Unconscionable. Since then, while speaking with others, I hear they do this all the time. They find out the insurance limit and take every penny they can.
My advice is to NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES.
They are thieves with no conscience.
My mom is retired and lives solely on social security that is at poverty level. They have taken almost all of her claim money and left her with smokey, asbestos tainted personal belongings. Oh no wait, she doesn't even have that because they are holding them hostage.
RUN!

Unfortunately, I have to update my review to one star.  Like someone else before me, the mitigation portion of this company is pleasant and easy to deal with, however, on the repair side it is the complete opposite.

I have endured 3 missed appointments and a serious lack of communication.  Every time I would call in and find out what was going on, the person on the phone would say they had no idea that an appointment was set and that someone would call me back.  It wasn't until I threatened to cancel that someone did finally call me back.  His subliminal attempt at placing the blame on me for the missed appointments was the last straw.  I have since terminated my contract with this company and have informed State Farm (my homeowners insurance carrier) of my experience.  Drystar has been flagged by them to warn other potential victims of their incompetence.

It's truly a shame that it had to get this bad, however, I cannot justify taking 3 days off from work to wait for someone to show up and have them flake.  3 appointments missed in a row is unacceptable and clearly indicates that this company lacks the professionalism and competence to provide me with a successful resolution.  I have zero confidence in this company and suggest you explore other options as I have been forced to do.

Quick restore was great and handled all my needs. Mariah was very responsive and understanding. Chase was great at getting me what I needed and the project manager Jon did a fantastic job restoring my home to normal!

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