Best Businesses in Arizona

We used Yavapai Landscaping to do some firewise clearing in our yard in 2020. They were expensive but did an average job. We wanted to expand our irrigation system, so we asked them to come out in mid-2021 to give us an estimate. They came up with a proposal which we decided to accept. Unfortunately, they were not able to get back with us in time before we left for the summer. I let them know that we accepted their proposal yet with us soon to be gone, we would have to postpone implementing it.

Fast forward to September of 2021. We are now back in Prescott, so I called Yavapai Landscaping and asked them to send someone out to look at our current system and propose updates. The lady that I was talking with said that they could do so, but it would cost us $200 to have someone come out to give us an estimate. I was floored. $200 for an estimate? I asked if we could we use that as a credit if we accepted the proposal? Nope. The $200 was just to pay for someone to come out and give us, rather sell us, an estimate. I said that we would pass.

I then called one of the people who had come out before and asked him about their new $200 policy. He said that he was unfamiliar with it, but would call the office and have someone contact me. That was Thursday. I called him again on Monday to see if he had any word. I did not receive a return call. At this point, it appears to me that Yavapai Landscaping is not the same company that I did business with last year. Last year they appeared to have customer service. II see no evidence of customer service at this point.
I did receive a call from someone in the office on Tuesday. She had received word from the other employee last Thursday but had not gotten back in touch with me until today, 6 days later. I let her know that we would no longer be doing business with them, mainly due to their $200 for an estimate charge. Why would they enact a $200 charge for an estimate? I have no idea but I will not be supporting their business going forward.

Replied promptly to my request. Came out promptly and on time. Called me to tell me they were coming. Pleasant and easy to work with.

We would have used Heartwood even if they didn't have the lowest price estimate (though they were). The staff was as nice as could be, went well over and above, and did excellent work. I don't generally recommend places, though I will rate, but I'd recommend Heartwood to anyone who needed their services.

Great service and excellent advice.  Had a queen palm that was struggling and needed to be cut down.  Jon was very informative and was able to take care of it in one visit.  Shannon in the office is Great!!!

Don't waste your time and money like I have - keep looking around for a lawn company that respects its customers and doesn't lie and threaten them.

If you need details, let me know.  I will be more than happy to lay it out.

Update (reply):  looks like you don't understand what it means to bear false witness against someone and then submit false documents on their behalf.  You will be held accountable for that evil should you act on it!  Careful.

These guys just removed 5 large old queen palms for me. The palms were in a tight space. The job was done and cleaned up when I got home. What a relief. In the past few years these guys have done excellent work for me 5 to 10 times. Their track record is stellar from my experience. Highly recommended. Thanks Nick.

These guys are great!!  Noel, responded to my quote request within minutes  and came to my home the same day to give me an estimate. The pricing was perfect and they were able to start the job the following day. I had several shrubs and stumps removed, it only took 2 hours.  They cleaned everything up so well that it looked like they were never there.  The crew was very professional.  Would highly recommend them to anyone for a wide variety of tree services;

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php