Best Businesses in Arizona

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

I do property management for 500+ homes across Phoenix.  I got a call one Saturday morning from the father of one of our tenants telling me that someone had committed suicide in the home on Monday.  It had been 5 days with body fluids and matter rotting in the house.  I thought I'd seen it all in Property Management--and then I was thrown this curveball.  Hazmat cleanup isn't exactly something we have on our preferred vendors list.  And after 5 days, odors become a serious problem.

I did some searching on Google and called a few companies.  Sharan picked up on the first call.  I explained to her the situation and immediately felt comfortable working with her.  I work with a variety of trades and can tell when someone knows what they're doing.  Sharan knows what she's doing.  She had a crew at the property within a few hours.   Later that night, I received confirmation that the job was completed along with before and after photos.  As a property manager that has to explain all of this to a client 2000 miles away, I couldn't ask for more.  Prompt. Professional.  Kind.  Understanding.  Really though... if you're reading this trying to decide if Crime Clean is the right company to call, you can stop reading and start dialing.

Jesse and team did a great job on adding drywall and double doors to our den.  He was timely with the quote and finished when he said he would.  We'll be hiring Turnkey again for future remodel projects!

If you need your house rehabilitated back to normal through a homeowners insurance claim (or not!) call Andy at Bright Home Construction!  

In Aug 2022, my home in Gilbert was hit by a giant monsoon storm that overwhelmed my sump pump and flooded 80% of my basement.  I called Andy's team and Andy himself came to my house after-hours to measure and photograph the damage...he actually spent 3 hours ensuring an accurate, complete estimate was prepared to submit to the insurance company... outlined in a format exactly how the insurance company claims department requires!  

This is so HUGE...because, the insurance company's initial review of Bright Home Construction's estimate was my final approved claim amount...when I spoke to the insurance claim's manager she said, and I quote, I don't see anything on here that would be an issue covering.  

More so, even if there was, Bright Home Construction actually is one of the few rehab/renovation construction companies I know that works directly with Insurance companies on behalf of the homeowner; negotiating, explaining, and articulating the proper claim amount and coverage is received by the homeowner.  

All in all, it was less than 20-days from when claim was approved to project completion...and they made it a point to complete before my daughter's 11-birthday party!!!

Thank you Andy, Randy and everyone at Bright Home Construction for putting my home back together!

The owner of the company is great!  He has helped us a couple times in our house and we can sleep easy at night knowing the problem was resolved well.

Excellent service, prompt, polite and boy, do they know their stuff!

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

I don't leave many reviews but Rick Thompson is a very gifted and talented individual who repaired the walls and baseboards in our home that sustained significant water damage.

Called and explained the extent of damage to him and then sent him email photos. Rick got back to me in very timely fashion letting me know that the size and extent of work was within his capability. He stopped by and assessed everything discussing what needed to be done, the approach and the cost. He took his time matching everything as perfectly as possible and never was in a rush. Following completion of the job and painting the walls, the texture and look matched so perfectly that no one could tell the walls in our home were ever exposed to water and cut down. Everything looked like the original build.

He has over 25 years experience in the industry which is evident in the quality of his work. Also, very personable. I enjoyed talking to him about current events as much as watching him do his work of art in our home.

He is also a rosieonthehouse.com certified partner with great reviews (rosieonthehouse.com/part…) and BBB accredited.
In addition to drywall repair he also repairs stress cracks, patio ceilings and entertainment centers.

Highly recommended. Nothing to lose to contact Rick and discuss your project with him. If it's within his capability, it will be great work.

I've used Executive Carpet two times. Both for upholstery and carpet cleaning. A sectional couch I had my doubts about, came out like new and the carpet did likewise. Price was very reasonable. Would certainly use them again.

This company is amazing. We had a sewer backup in a fourplex and all of my units were affected. Glenn and his crew showed up immediately and were extremely professional and very courteous to all of my renters. It's a very stressful time and they made it seamless. They work directly with the insurance company and help you wade through the unknown details of an insurance claim. Every time I called Glen answered his phone and kept everyone in the loop of exactly what was happening next. Thank you sunshine!

Highly recommend Kieth and Saviour's. I had a few companies give bids for a leak restoration and they seemed to be the best. Kieth is a nice guy, honest and did good work.

Justin and his crew are professional and efficient. They arrive on time and complete the job efficiently and thoroughly. Highly recommend if needing carpet cleaning or flood damage restoration.

My attic caught on fire because of my neighbors House catching on fire and spreading to mine. I personally did not call the company the fire department did I wish I would've gotten a heads up on what I was going to get charged for there crevices. To board up my bathroom window and get what looks like a $10 dollar Padlock placed on my front door and my back gate bolted they charged me $800+ which i could have done myself. Another thing if you tell them you dont have insurance they will not respond to you or try to offer you services. I tried calling them two get an estimate on how much my home repairs would cost and they never called me back with a response.  Seems like a greedy company to me.

Great company! They did an awesome job repairing the water damage caused by a malfunctioning water heater. Jake was great to work with.

This company deserves a 0 out of 5 stars!!!
My home warranty company hired this company to come out and diagnose a problem with my water heater. Derrick, the technician who came out for the service call and stated that he is the owner of the company, was the most rude and unprofessional technician that I have ever dealt with. The first thing that he told me is that my water heater is not covered under my home warranty policy. I have read the contract to know what is covered and what is not. Within one minute of looking at my water heater, he said that there is nothing wrong with my water heater and that the size of my heater is not large enough for my property and I need a 75 gallon tank. When I asked him some follow-up questions, he kept on saying that there is nothing wrong and that he was not called out to check if hot water is coming out of my faucets or my showers; he was just called to look at the hot water heater itself. When I asked him to take a gauge of the temperature of the water because I do not believe that it is hot enough and it is set at a very high temperature, he refused. He insulted me and said that I was not listening to him and that he had been doing this for 18 years and that I should stop asking him questions. I said that I have the right to ask questions, I am paying you to be here, and he stormed off my property.

The fact that I HAVE to give them even 1 star turns my stomach. My home burned down May 16th, 2014. The fire was determined a total loss. Sunbrite was hired as our restoration company, and Keith came out to do an inventory of all the items in my house. For days the two of us combed through the entirety of my belongings. On the 2nd day of combing through everything, Keith noticed that I was piling up items and taking them to my mother's house next door, he asked me what I was doing, I told him that I was searching through the rubble for sentimental items I couldn't bare to leave behind. He told me to go gather those items I had stored at my mom's house for safe keeping, and bring them back, that he was going to restore these sentimental items the best he could. I cried tears of joy, I was jacked! More than excited, not only would I get back some of these special items, they would be in better condition then they were now, after the fire. How awesome right?! I gathered around 70 items (family heirlooms, paintings my great-grandfather painted 90 years ago, memories from mine and my child's chilhood, arial photos my grandfather took from his time serving at Pearl Harbor 1 day after the attack, antique dolls my grandmother had from her childhood, and many more items that I can't bare to list because it is making me physically ill and emotional writing about it) for Keith to take away and restore the best he could. The construction took an entire year, during that year, Sunbrite stored the salvaged/restored items in their facility. May 16th, 2015. The move back date was finally upon us, the boxes started to arrive from Sunbrite, and the team diligently started unpacking. I was there when they opened EVERY box, anticipating and excited that the next box would be a box with some of these sentimental items. Once I could see that there were very few boxes left to open, I started to panic. I knew the last 4 boxes weren't big enough to hold some of the sentimental items I had put aside that Keith said they would fix. I called Keith right away, he informed me that all boxes had been delivered. Yet, not one box contained a SINGLE sentimental item I had piled up or taken over to my moms house for safe keeping. The next day, I received a text ( a TEXT MESSAGE!?!?!) from Keith stating that EVERY item he took to restore for me from that pile and from my mom's house had accidentally been thrown away.  (I have these messages as proof, please contact me if you would like to see these). Sickening to say the least. Still makes me cry, if I would have just left them over at my mom's, I'd still have them now :(

If that isn't enough to turn you away from hiring this company, let me tell you what I'm STILL dealing with today, almost 3 1/2 years later. I had a vintage crystal chandelier my mother passed down to me, that she purchased many years ago for almost $4k. It was completely in tact, in perfect condition, the only damage was smoke damage, it needed a simple clean. They initially crated it up for traveling and storage before restoring and cleaning. It was returned to me in a box, completely broken (again I have pictures after the fire of it in perfect condition, and of it completely broken in the box after they delivered it to me, contact me for proof if you'd like). I called Keith and told him that I wasn't going to accept the chandiler in this condition. They came to pick it up, and Keith let me know that they would pay out of pocket to restore the chandiler they broke. It took almost a year to repair, only because they had to order pieces from Europe that were very rare. After the chandiler was repaired we went to approve it, it was beautiful! It wasn't quite the same chandiler, but it was an acceptable replacement. Sunbrite took it upon themselves to deliver the finished product to me. Ring ring, I get a telephone call from Sunbrite letting me know that during the delivery, there was an accident, the van carrying my 2 year long, newly restored chandiler was rear ended, thus breaking the chandiler, yet again. Little did Sunbrite know, that we were in regular communication with the gentelman repairing the chandiler, who let us know that there was actually no accident, Kevin had told him that he slammed on the breaks and the chandiler hit the crate with such force causing the chandiler to break, yet AGAIN. Here we are almost a year and a half later,  I get a call from the repair man asking me to come approve the newly fixed chandiler. I went to approve it, instead I'm disgusted, deflated. They had already ordered the correct pieces the 1st time they fixed it, which were already rare and hard to find. Seeing as though the original pieces were no longer available (they already bought all the available pieces for the 1st repair) he had to go with the next best, which was terrible. It was no longer my chandiler. It wasn't my taste and honestly atrocious. Not enough room to finish, just don't hire them.

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