Best Businesses in Arizona

Great service the reps explained the process in away I could understand and have kept myself and insurance up to date daily. They have always been to my house on time  when they said they would be here. I would recommend Patterson to everyone.

I do property management for 500+ homes across Phoenix.  I got a call one Saturday morning from the father of one of our tenants telling me that someone had committed suicide in the home on Monday.  It had been 5 days with body fluids and matter rotting in the house.  I thought I'd seen it all in Property Management--and then I was thrown this curveball.  Hazmat cleanup isn't exactly something we have on our preferred vendors list.  And after 5 days, odors become a serious problem.

I did some searching on Google and called a few companies.  Sharan picked up on the first call.  I explained to her the situation and immediately felt comfortable working with her.  I work with a variety of trades and can tell when someone knows what they're doing.  Sharan knows what she's doing.  She had a crew at the property within a few hours.   Later that night, I received confirmation that the job was completed along with before and after photos.  As a property manager that has to explain all of this to a client 2000 miles away, I couldn't ask for more.  Prompt. Professional.  Kind.  Understanding.  Really though... if you're reading this trying to decide if Crime Clean is the right company to call, you can stop reading and start dialing.

Jesse and team did a great job on adding drywall and double doors to our den.  He was timely with the quote and finished when he said he would.  We'll be hiring Turnkey again for future remodel projects!

All's well that ends well.

Updated review: I had a pipe bust in my bathroom that lead to water damage on my drywall and flooring in my bedroom. The plumbing company I used to fix it right away and I was referred to the restoration company Rocky Mountain restoration. They were only able to do some drying out of the water damage. They sent the referral over to Brighthome to tear the flooring out and replace it. I had originally given a lower review because it took so long. Apparently there was just a miscommunication and after a discussion with Brendan over at Brighthome they were able to get my situation fixed and repaired right away. Would 100% use them again.

The owner of the company is great!  He has helped us a couple times in our house and we can sleep easy at night knowing the problem was resolved well.

Excellent service, prompt, polite and boy, do they know their stuff!

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

I don't leave many reviews but Rick Thompson is a very gifted and talented individual who repaired the walls and baseboards in our home that sustained significant water damage.

Called and explained the extent of damage to him and then sent him email photos. Rick got back to me in very timely fashion letting me know that the size and extent of work was within his capability. He stopped by and assessed everything discussing what needed to be done, the approach and the cost. He took his time matching everything as perfectly as possible and never was in a rush. Following completion of the job and painting the walls, the texture and look matched so perfectly that no one could tell the walls in our home were ever exposed to water and cut down. Everything looked like the original build.

He has over 25 years experience in the industry which is evident in the quality of his work. Also, very personable. I enjoyed talking to him about current events as much as watching him do his work of art in our home.

He is also a rosieonthehouse.com certified partner with great reviews (rosieonthehouse.com/part…) and BBB accredited.
In addition to drywall repair he also repairs stress cracks, patio ceilings and entertainment centers.

Highly recommended. Nothing to lose to contact Rick and discuss your project with him. If it's within his capability, it will be great work.

Friendly, prompt and reasonably priced. The guys who came to clean the couch did a great job: I wish I remembered the name because he was excellent. Anyways, thank you for making our couch like new again

This company is amazing. We had a sewer backup in a fourplex and all of my units were affected. Glenn and his crew showed up immediately and were extremely professional and very courteous to all of my renters. It's a very stressful time and they made it seamless. They work directly with the insurance company and help you wade through the unknown details of an insurance claim. Every time I called Glen answered his phone and kept everyone in the loop of exactly what was happening next. Thank you sunshine!

My wife and I have used Saviour's Restoration multiple times and they are cost effective while doing a great job! We've used a ton of contractors and SR is one of the few that have done what they were supposed to, showed up on time, and left things in a clean manner. I'd highly recommend SR!!!

I own an insurance agency and refer all my clients to Servpro who need fire/water restoration.  They have helped several clients determine if it was worth it to file a claim  If a claim had to be filed they work with all insurance companies and when it's a small job paid by the client they were still happy to take the job. All of my clients big or small have told me they received great service.

After a long day our family was relaxing, getting ready for bed and my son was about to take a shower. He let us know that the water randomly shit off after he turned it on which definitely shouldn't be happening so my husband went to check another faucet and then put to the water heater in the garage. Real quick it was evident that a pipe or something burst and water was coming out of the wall near the water heater....seconds after that more water gushing through my pantry (other side of my water heater wall) . The water quickly made it past part of my kitchen near my dining area. We were able to shut everything off very quick, but not without obvious damage already. We had to use every towel we owned, but were able to get the water we could see cleaned up. I called and started a claim with my homeowners insurance. We were recommended Pristine Restoration as well as a few others, but we were so impressed with the service and quick response by Pristine that we knew we made the right call. Every one we came in contact with from start to finish was amazing. Sometimes even staying late to make sure they found all the water damaged areas. They cleaned up every mess they made and tried to make the noise of the vans as un annoying as possible. (Still sucked, but bearable.) The communication between Pristine, insurance and I was great and I never felt out of the loop or frustrated. Our home looks like nothing ever happened and I'm grateful for that.

I'm the beginning, everyone was nice and responsive. As soon as work was suppose to begin and I agreed to their job, things began to get complicated. I was unable to get information since HD began blaming USAA and USAA began to blame HD. I was the go between to get work going and through this process! I was working with both sides the WHOLE time. From 7/7/22 until like 9/21/22, I had been battling with this bathroom. Yes, just one bathroom! I NEVER received information if my tile selection was in budget, if my vanity was in budget... nothing! I had to pay cash for a few things that needed to be corrected due to poor workmanship prior to my home purchase such as metal guards covering electrical wiring and the wiring going between the drywall and framing to be moved and ran through the framing instead along with a light switch to be slightly moved after I removed a 6 small wall.
Now that the work is done, after already complaining, the shower floor has a slope in a corner that collects water, grout lines have openings in them behind a faucet in the bathtub and the tiles they choose to place right in the entry way of the bathroom on the floor make it look like there are stains. Not to mention they had to use self leveling concrete before doing the tile, then placed the vanity with 1/2 gap and no trim or anything. And the vanity top was not level to the wall so it has a 1/2 gap at least from the back of the vanity also.
I was also told that my grout would not need to be sealed in the bathroom (shower, floor or tub) when I asked- well.. it certainly is not very easy to clean when you have pooling in corners in your shower! This was supposedly them matching the insurance price. $12,000 later, in a small bathroom with a bathtub, single sink, shower stall and toilet that just needed to be ... I will need to be doing more repairs. Not what I was expecting from this leak behind the shower .. I would NOT use them again. The only time they made sure to return my calls was when they were collecting my money. Also the silicon the placed, or so I thought, around my faucets on my sink leak also. They also had to replace some of the grout on the floor tiles and now it does not match. This company is not worth your energy. All they said was they were so busy they could not keep up. All I could think is then don't take on more! Let me go somewhere else!

company is under contract with American Home Shield. I have had American Home Shield for years. I am not saying I have not had problems before. I know that they are under contract and do not make much money on calls from American Home Shield. This was different in several ways. First, this was an emergency call for a water spraying leak from my Polybutylene piping. This call was made at 4:00 to American Home Shield. He arrived at my house (the owner) at 6:30pm. Upon arrival, one of the first things he said was he had to collect my check for the service fee before he could even contact American Home Shield. He said the first thing they would ask was for the check number. I knew this was not truthful from my past experiences. I have had American Home Shield for over 15 years with countless service calls. This has never happened. Then the only thing he did was check my water pressure. He said that I would need a device to reduce water pressure. I informed him that I had other leaks and this was never an issue. Also, I just had a pipe repaired 2 months prior and there was no issue. He proceeded to procrastinate and then decided to call AHS. He called while I was there at 7:15 pm. The recording came on and he hung up on them. He said oh, they are closed. I can't do anything without an authorization. I asked why he hung up when it sounded like they were giving him options for a representative. He had the phone on speaker. he said sorry, I can't do anything today. I will call them tomorrow. I found out that they were there untile 10;30pm.There was no reason for him to come to my house with no intent to fix the problem. My water was already turned off by my neighbor. Then, as he left, he looked at the wall where the leak was and said that he wouldn't even touch or cut the drywall without an asbestos and mold test because of a prior leak. Really??? I have had no one ever state that. I have had countless drywall removed for pipe issues

We had the unfortunate experience of a flooded house due to a broken water supply line while we were out of town to attend a 50th year class reunion.  Our Farmers' Insurance agent arranged for Sun-Brite to assess the situation.  They were on-site in very short order.  Everything about this company earned our rave reviews!  They were PROMPT, courteous, thorough, attentive, professional and caring!  They did a fantastic job of tending to our emergency! They had absolutely everything under control before we could arrive back home less than 24 hours after the flood was discovered.  We were informed of everything that needed to be done.  They were very careful with our things.  Many of our furniture pieces are antiques or fragile.  All of the damaged walls and flooring had been removed and large dehumidifiers and fans were running before we arrived back home.  We could have lost everything, including all of our walls! These people saved our home and all of our personal property!  They are who you want if you have an emergency like ours!

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