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Best Windows Installations in United States

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Windows Installation

ProStar Doors

The salesman came out. I selected a product. He took preliminary measurements and said the installer would return to take final measurements. The installer came out, very nice guy, took all the measurements, listen to what all I wanted and also made some suggestions. He measured windows and patio door for new screens. We agreed. That was beginning of November. I called first of December to check on doors. Doors on back order. Called again, doors available but not the mesh screen in the color I chose. Opted to wait for correct screens. Called beginning of January. Still no screens. Company offered to install doors with a different color screen and return to swap out mesh screen when they came in. Offered me $500 off to do that. I agreed. Scheduled the install. When guy arrived he wanted to take another set of measurements. He discovered the doors were the wrong size. He also told me that the new door/locks we discussed were not included with the delivery, nor were my screens and patio door screen. In order to make the door fit he would have to remove all of the outer material that the current doors sit inside, damaging the stucco, which they did not repair. So I would have new doors not sitting in a frame. I would be in my own to find some one who could install and fix that as well as my stucco and paint. He called the office and at that time was told the doors I selected were not customizable. They only came in standard sizes. Say what? Then why did I order custom made doors????? At that point I asked for a refund. I also notified the company via email that I wanted a refund of my deposit. I heard nothing, so I called. In fact I called four times in one day until someone answered the phone. Come to learn the person was in their California office. Phoenix office in training but no one in it could think to put that into an answering message!!!! I did get a call back the next day and I explained again that I wanted a refund. I believe this was a Tuesday and I was assured the check would go out in the mail before the end of the week. Susie the phone person who is very nice said she would personally walk it to the post office. Well two weeks later, no refund. I called and no one answered their phones. I left a message starting I was willing to drive to their location to pick up my check. I have not heard a peep--no call back. All I want is my deposit back. I have since decided to go with another company who is more expensive but manufacturers custom doors on sight.

https://prostardoors.com

1705 W University Dr Ste 103 Tempe, AZ 85281

Windows Installation

Door & Trim Specialists

This was the most horrible experience I've ever had from a supplier. I ordered 6 new windows for a block home from Julissa there at Door & Trim Specialist for a customer of mine. Julissa ordered 2 windows in correctly. The small bathroom window was supposed to be glazed so no one could c in from the outside. Well it wasn't glazed. The biggest most costly mistake was the largest window that was to be installed in the living room was ordered in correctly. The window measures 6' height by 5' wide. Well Julissa ordered it 5' height by 6' width. I first called her & she was really rude on the phone so I drove to their store in East Mesa from Avondale. She started to blame me for her mistake & started using profanity. What set me off was when she told me ( I fucked up ) 1st off this was totally unprofessionalism, rude & disrespectful. Needless to say Stan the owner was sitting there in the lobby with another gentleman & Instead of de-escalating the situation he jumps out of his chair stands behind & tells me ( to get the fuck out of his store b4 he physically removed me from his store ) needless to say I called his bluff & told him he would have to physically remove me from his store because I wasn't leaving without the correct window or a refund. Well neither of the 2 happened so I had to eat the cost of nearly $500. Never will I use this suppler again.

http://doorandtrimspecialists.…

255 S Sirrine Mesa, AZ 85210

Windows Installation

Home Services at The Home Depot

Repair center is worthless
3 weeks to diagnose a lawn mower
$30 to analyze and they will not call you

1330 W Baseline Road Tempe, AZ 85283

Windows Installation

Home Services at The Home Depot

Wish I could give them minus stars. Poor service. Seems like the employees are inept along with attitudes. Must be a reflection of ownership! Won't ever go there again!

4141 S Arizona Ave Chandler, AZ 85248