Best Windows Installations in United States

David from APRO did a fantastic job. He showed up on time . He paid attention to detail, and cleaned so there was no sign of his having done any work His quote was exactly what he said it would be and he went out of his way to make us happy doing it at a time which was most convenient for us. We would call him
again if we need his services.
Jim

Affordable Windows of Arizona (AWOA) replaced our outdated and worn sliding glass door with a Simonton Patio door.  The appearance, quality and functionality of this door is second to none. Jason AWOA Sales Manager, was very knowledgeable and helpful in facilitating our selection of a door suitable to our tastes, needs and one that would best serve us here in the warm Sonoran Desert climate of Central Arizona.  I must add that their installation team was very professional and efficient in the installation of the new door.  They estimated that it would take approximately 3 hours to complete the installation and did so within 10 minutes of the estimated time, including their cleaning up afterwards leaving everything in total order. I would not hesitate to recommend Simonton window and door products and/or Affordable Doors of Arizona to family, friends or anyone for their window and door needs.  Go to: affordablewindowsofaz.co… and read about Simonton windows and doors and AWOA's excellent services.

Charles Ault
Gold Canyon, AZ

I called 3 days in a row (no one answers the phone) and left 3 voice mail messages and no one returned my calls. Shop elsewhere. This company obviously doesn't need new customers.

Had someone come in to do a quote. No response for several weeks after the in-home consultation and when I called to get a status update, Hunter was rude and flippant. Told me there were 30 others in my position so he didn't have time to text or call to let me know he wasn't able to take on the project. When a business makes promises, there is a certain expectation by their customer that they will follow through with what was said. One of his associate's father passed away, so he was unable to track any of his customers. Sounds like the whole thing fell apart. A curtesy text, email, or phone call would've helped the situation but the reaction I received after making the phone call myself was uncalled for and unfounded.

I'm very particular with who I have work on my home, I've done all the hard work for you! I had 6 window company's come to my home and provide quotes to replace all of the windows and a sliding door in my house (1 sliding door & 14 windows - all different sizes)
Ferguson Exteriors was quote #5.  By this time I felt like a pro, I had more knowledge of windows/installation and the process gathered from the other vendors than I thought possible. I felt I could no longer be fooled or made to believe anything from the truth.
Robert came out to provide my quote, he arrived on time, he was knowledgeable and polite, offered recommendations, provided me with all the information on the company and the different window options, not to mention he was patient to answer all and any questions I had (I had a lot).
Without a large presence on Yelp I was a little nervous to pick this company but I'm so happy I that I did!  Even my neighbors were impressed!
There was always an open line of communication during the waiting process for windows to arrive. The installers completed the job in 1 full day, they worked well and efficient - they even cleaned up very nicely after they completed the job.

I would highly recommend Ferguson Exteriors.

Had an accident and my front window shattered! Didn't think I would be able to get someone out till next week and I was stressing like crazy!!!!! Called Duarte and they were at my home within three hours. They were professional, very kind and quick! They had the new window installed in less than thirty minutes! They are low cost with high value. Something that is definitely hard to find these days. I will recommend them to anyone! Outstanding service and professionalism!!!!

Ive never had better service!!! Ricardo showed up with a crew to do follow up repair on previous door install and when he left every concern I had + some I hadn't noticed , had been taken care of.
I would recommend him and his company to anyone needing doors or windows installed or repaired.
Truly first class experience with a smile!

These folks are fantastic. Thank you for coming out so quickly and fixing a broken window for me. On a Saturday. These folks are affordable and very clean. I would recommend them to everyone I know

K & K Custom glass installed a beautiful   20' X 10' Pocket door from western windows it is amazing and slides like a dream !! I will definitely be calling again for anything glass related !

We contacted  Lines Sunscreens for a price on re-screening our solar screens and Victor came out and provided a price. After shopping around, Lines Sunscreen was the best price.  Victor picked up our screens and installed them on the dates promised.  Great service all around.  Debbie and Victor are great to work with they are very nice and friendly.  Will definitely use them again and refer our friends/neighbors

Spoke with Britt who was very nice and accommodating. We were trying to find replacement parts for our windows as one of the counterbalances is bent. He took our part, ran to the back, went through their stock, and compared the shape with ours. While they don't carry the part we needed, they took the time to check for us and recommended where we can go to find what we need.

I chose pella windows over other companies because of perfect customer service ! Not so!, I'm extremely frustrated and dissatisfied!, I received all new windows the end of September. They measured the most expensive window, front window to the street , off by three inches . After installment my shutters did not align . In order to avoid having to get a new window, we agreed to adjust the shutters , which I paid for, and get an amount refunded for having to accept the not perfect window, six weeks ago I provided an estimate and the desired photos of the window , I was just Advised that it  will take another two weeks ! To get the repair money and the refund , which makes it 8 weeks after , or three month after replacement of my windows !,,

Is this superior customer service ? I think k not!,,

For  this reason I would not chose pella again,  a much cheaper company could not have handled this worse ....

I was told my new window would take 1 1/2 to 2 weeks. I waited 4 weeks before I called only to find out there was a supply issue with the seal for my dual pane window. Brian told me he was going to makeshift it together. I told him I didn't want that and that I would rather wait, but he said he already ordered it. I wish I would have just canceled the order even if it meant losing my deposit. The following Monday a guy shows up to install the window before 7AM without even scheduling this with me. The window looks makeshifted together with the seal sagging on one side. It looks very unprofessionally done.

BUYER BEWARE - I paid $650 for a window from Dwayne in 2 payments Sept 27, 2019 and then October 9, 2019. Window was great. 8 months later on May 25, 2020 in the middle of a pandemic he charged me ANOTHER  $350. After getting the run around and having Dwayne admit it was a mistaken charge on the phone in June I never received a refund. I disputed it with my credit card company and they received no answer from him for months, but now right before his time to answer is up he tells them the charge is valid and I'm out the extra $350! What the heck! $1000 for a small kitchen window? Really Dwayne? Refund my money please. Do the right thing please.

I would give this business less than one star if possible. We had five windows installed and patio door. The customer service after the sale was terrible, it was impossible to get an itemized statement of what was done( I wanted it for tax purposes). I paid for services ( not financed) in excess of 10,000 dollars. Salesman made lots of promises, but didn't follow through on any of them. Told me everything was done here locally, would only have to make one call of any issues came up. After the contract was signed, we had problems ( seemed as though no one in office knew what was happening ( installers and salesmen had no communication, it appeared). We finally got everything installed. First big rain we had, all windows were leaking and patio door. I called them and service representative came out and said installers should have performed leak test after installing. Three days later installed came out and  resealed around windows and doors.
Last week we had another big rain and one of windows leaked. Called the office and was told someone would get back to us in 24-48 hrs. No one returned our call, so we called again, and was told we had to submit a claim on their website( non of this was conveyed to us when salesman was sitting at our kitchen table telling us how great this company was, and assuring us if any problems occurred all we had to do was pick up the phone and everything would be handled professionally and expedient. After filling out claim on line I'm told it would take approximately three weeks to address, not fix the issue.
I would never recommend this company to anyone.

I purchased a new front entry door from Scottsdale IllumiNation in 2017.  I followed up with 2 more doors in 2018 and the product was good and installation went well. While I had no issues with the purchase and installation, last year there was damage to the stain on the front door along with significant fading from the sun in an area exposed to sun in the late afternoons.  While their website shows the brand carried a Lifetime warranty for the finish, It seems that IllumiNation can't/won't support the level of warranty or service for the door that they sold and installed in 2017.  

IllumiNation had no interest in coming to look at the door. My issue was passed on to the manufacture and a representative came out to look at the issue. He let me know they recommend a sealer be used every 2 years to protect the finish.  When I let them know that we were never given that direction from the salesman or installation team, he could not elaborate on the way IllumiNation manages their business.

When I questioned IllumiNation on this, they couldn't provide any information as to whether they provide direction to customers as to ongoing care for the door to protect the finish at the time of sale/install (but this is a Lifetime Warranty?). Additionally, they do not know what information their salesmen provide to customers or have a sales training process. They currently have no process in place to evaluate or solve customer service issues relating to failure of surface finish that is under warranty.

What is most disappointing is that their business is selling doors and windows in Arizona, one of the harshest summer climates in the country and it seems that I am the first person to ever have an issue with this product.  When I pointed that out, and stated that perhaps I had a defective door, that was not addressed. IIllumiNation seems to have no desire to help with the problem. Their response to me was we have no technicians that do any finish work such as painting, staining or anything like that, we are window and door installers, not painters or stainers.

They offered to sell me a Gel Stain Kit for $400 that I can purchase at Lowes for under $50.

Be aware that if you purchase doors from IllumiNation, there seems to be no recourse for warranty coverage.  Too bad, because we love the door and I guess I'm on my own to try to match the stain and complete the repairs myself.

I moyses Zelle Mr. Curic a $250 deposit in order to start the order of shower pivoting glass door   , Yasmin curic never gave me proposal contract , I didn't feel comfortable from the start , he communication skills are not for the public maybe with contractors only , I am very disappointed with the whole experience, his not honest in business at all , no transparency or loyalty . I had to threaten by knocking on his door because he didn't respond or return my phone calls , he only texts because apparently he thinks his in millennial mental age . For him to return my $250 deposit I had to knock on his door residence , money is hard for me to earn , for him to abuse me this way. There is no peace of mind when doing business with Yasmin Curic. He probably won't care about this review , because he says he makes a ton of money with contractors and little people like me who find him on a google search aren't his main priority.

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