AZ Xtreme Glass & Mirror

Had to replace the glass in one of my patio doors.   First went to Home Depot,  and they said that they would have to replace the entire patio door,  for a price of close to $2300, which I agreed to.   They then called back, and said they made a mistake and instead it would be  closer to $2700 (due to quoting the wrong size of my doors).     I told them that was a little to much $ for me,  and went on-line to see if someone could just fix the glass that was broken (one of the panes broke on a two pane sliding door).  

Found AZ Xtreme Glass on line, and saw that they were located close to where I lived.   Sent them an e-mail and they got back to me right away,  with an estimate.   They then sent someone over the next day to take measurments and take a deposit.  Person who came over was courteous and knowledgeable.  They asked for a check for deposit,  and said it was to avoid the credit card fees.  At first I thought is was a little strange, and was worried that they could just cash the check and I would never hear from them again.  That was not the case at all,  as they ordered the glass, and did the install a few days later.  

Very happy with their work, and pricing. Extremely friendly and courteous.   Absolutely would use them again.  They saved me a lot of money!

Everyone from this company is truly amazing to work with. So knowledgeable, and professional. I am so thankful we found them and we plan to continue to use them in the future!

Quality and service outstanding.  They did two shower enclosures and a glass accent panel for us .  Work was clean and professional.

Not very happy with this company.  I paid them a total of $351.47 in November 2021,  $166.47 for 3 beveled strips of mirror and $185 to install the mirror.  Upon arrival and after looking at the mirror, the technician felt it would best be hung by using a french cleat rather than the clip that was originally quoted.  I gathered there would be an additional charge, but the owner wanted to charge me an additional $185.  When I asked why she was charging me another $185 she told me that the first $185 was for gluing the three pieces of mirror, really, how much can glue cost?  When pressed, she told me she would refund me the $185 and not to ever call again.  No problem of that ever happening.  The technician that came to hang the mirror was a gentleman and a professional and it was because of him that I gave this company 2 stars.

Have yet to be refunded despite the owner's same day response.  I filed a dispute with my bank on 1/20/2022.

I had these guys out to install shower glass and they only used silicon around the whole glass panel, no hardware was used and I even explained to Nicky that safety should come before looks and hardware should be used! Nicky basically told me I was an idiot and he knew all the codes and laws for my area and that silicon would be just fine. Wouldn't you know it about 3 days later my grandma slipped and fell right into the glass and boom the whole panel fell and shattered everywhere, I contacted Nicky and all he did was block me! Very very disappointed with this company, filed a complaint with the BBB and everything, please steer clear of them and spend your money elsewhere!

Great company to deal with. Very organized from setting up appointment, to following up and reminding prior to the scheduled appointment. Estimate was provided in timely manner, very professional people not pushy at all.  I contacted another company and it was complete opposite. When I call the office I get the answering machine and no call backs.  we finally decided to go with AZ xtreme and the entire process went very smooth from the time I paid our deposit a week later they called for scheduling to install and our end product was beautiful! And follow up with the final payment and received an email confirmation not one not two but 3 emails. They were truly on top of it and made sure all bases were covered. Thank you AZ Xtreme! Highly recommend this company!

DO NOT USE this company under any circumstance
They came and worked on our shower door, moved over the door on his own and put in poly carb trim to prevent leaking
WE HAVE NOT BEEN Spraying the water toward the door like he suggested we were doing because it's leaking again
They called and the owner call and gave us a very bad time told us you can't fix old after we told him were going to replace it somewhere down the road but were not having this local yokel do it.
RUDE, Argumentative, disrespectful.
I'd file a complaint with B.B. B but we don't want to see these
fly by night companies exist or succeed
BY BY GLASS! & Kiss my Glass!
You missed out on doing our repair

I'd say middle of the road to a poor experience. Definitely not the attention to detail that I expected. Our original quote was fine, but they didn't get everything correct (hardware color).  That's minor (but sadly it all added up as you will see). We had them do 2 shower doors. For the master, the door was installed and after the fact, I was told that the manufacturer omitted the coating. They offered to come to my home to apply it. I opted to have it removed vs applying it onsite at my home (oddly enough, friends that used them said that the same thing happened to them - 3 to be exact - seems like a cost saving tactic). I even got a mistake call from the office saying that the coating was omitted by the manufacturer (call was for another client, but they mistakenly called me). I'm suspicious. None the less, they removed the door, had the coating corrected and reinstalled it the following week. The other shower door was also problematic. Upon install, one of them broke (literally shattered into a million pieces). I think those things happen - either a defect or install issues. The clean up of the shattered glass was poorly done. Very obviously pieces were stuck to the caulking on the wall. After several weeks, I called to see when it would be replaced. They said that the manufacturer was not being responsive to them and that they were going to use another manufacturer.  That prompted them to have to come out and remeasure. I was compensated with approximately a $100 discount (which was not communicated until later). Then on the day of install, they never showed up and I had to call to see what was going on. They rescheduled me for 3 hours later that day. Nice people, but a lot of missteps and a lot of effort on my part. By the time it came to pay my bill, I was plain out exhausted. Customer service was poor. Lots of blaming and lots of excuses. Not much ownership on their part. They were apologetic, but they definitely didn't own it. There are lots of choices in this space. I do not recommend AZ Xtreme Glass & Mirror.

Update: they completed the final shower door installation on Friday 8/13. When the installer asked for payment, I said no. He did not leave an invoice and did not have any history. They also took final payment on the first door, so I was suspicious of the amount that he told me. On Monday 8/16, I talked to the office. I was given the details on the discount. I did not pay at that time due to needing to compare my quote to the invoice, but more importantly to ensure that I was not double charged. I don't think they processed the payment.  On Tuesday (8/17), I paid the bill in full and Wednesday I received a notice of Lien filed on 8/16.  DO NOT HIRE THIS COMPANY!!!  THEY COME ACROSS AS INEXPERIENCED.

Amazing work by Nick and his team. I had an idea and nick made it better than the picture in my head.

Hired them to install and frameless shower recently. Nick came over to measure and when comparing to how the other company measured he was more detailed. He answered all my questions and was quick to respond which sold me. What really made them stand out was taking care of a problem that occurred. Cheryl was on top of it and they didn't shy away like some businesses would. I recommend using them.

Called yesterday to get on the schedule, no one followed up after talking to a live person.  I do not enjoy wasting time dealing with companies that are not even interested in doing business.

My favorite mirror is officially up again...so excited 4 years, two moves and many attempts to fix it myself I finally brought it to the experts and I cuddnt be more happy...NO job is too small I was given the same genuine customer care as if I had a whole house of mirrors done.  Thank you Thank you Thank You

Called to schedule estimate for glass shower door for a remodel they let me know I had to wait until all tile was done. She kept my number and followed up with me twice so I could make appointment. Guy who came out was professional and gave details on how the process would go.  Got my quote within a day or 2. I didnt end up going with them because I got a cheaper bid but overall they were perfect

I've worked with Nick and Cheryl on a couple of jobs and I can give them my highest recommendation for any of your glass, mirror or shower enclosure needs.  

I have been working with trades for 20+ years and Nick is a true expert with several decades of hands on experience.  

There is no need to look anywhere else.  Their prices are very competitive.  They have a large physical location, several trucks and multiple installers with a lot of experience.  AZ Xtreme is big enough to handle anything you need yet small enough to still get great prices and individualized service.  

This is a no nonsense business. Tell them what you want, you'll get a price within a day or two, order it,  you'll get it installed.  Hassle free. Very organized. Punctual. Professional.

Excellent & very professional glass company! Found them on Yelp while in dire need of a glass company to replace a big double paned window w/a broken seal. Was contacted immediately after I asked for a free estimate. Cheryl Bobb was great to communicate with & the staff who installed the window were very polite, courteous & clean up was excellent. The cost was very reasonable & didn't hurt my wallet at all! I HIGHLY recommend this company for fast, courteous, professional & reasonably priced work. You won't be sorry!

AZ repaired and replaced our Glass in windows of our new home. They showed up on time and did a fabulous job. Will use them again to replace the rest of our old windows with new energy-efficient ones. Fast friendly service with a smile. Would rate them 10 Stars if we could.

I am extremely pleased with the work and support from AZ Xtreme Glass.

I went to AZ Xtreme glass when I was researching shower enclosures ahead of a bathroom remodel. I did all the remodeling work except counter tops and shower glass and it was my first time.

We went to their offices, just off I-10 and Chandler and Nick (the owner) spent a lot of time with us discussion design options and understanding our project. He then asked me a crucial question: Was I planning to put a 2x6 in the wall to support the shower door?. Well I wasn't. But thanks to Nick I did and now have a sound design. He also gave me a lot of information about offsets and spacing that enabled me to complete my design.

Then the shower pan arrived and the configuration was not what I expected. Bill at AZ Xtreme worked with me to ensure there was s design/configuration that worked before I went ahead with the shower install.

When the time came to install the glass, the team arrived on time and did a great job. However, there was a small fit problem with one of the pieces . Don't know whether it was a problem with the measurement of the manufacture.  The installers did their best but it just wasn't right. Two hours later, without me having to bug them, AZ Xtreme called me to tell me they had re-ordered the panel and would have it fixed within the week. (we were able to use the shower in the interim)

One week later the shower is now complete and looks great.

I would heartily recommend AZ Xtreme glass. Great pre-order support, great installation and great post-installation support. I do not know how any company could do a better job than they did.

Called us back immediately, came out & measured everything to exact specifications, met at their showroom.  They helped with all pros and cons of all options.  They truly care about the long term impact of their products and installation.  Can't wait to see the finished product!  Customer service is alive and well with this company!

Both the measurement and installation appointments were on time. Technicians were polite and courteous and the job was completed on time and on budget. I work for a very successful and customer service oriented contractor so I know how to deliver good service. AZ Xtreme did not disappoint.

I had cabinet glass replaced with etched glass on 4 doors.  Very knowledgable and friendly staff!  They had lots of options for patterns and levels of transparency on site to look at.  Completed the work in less than a week.

We recently bought our dream home and did a remodel. We had AZ extreme glass and mirror come out and replace some of the older class with new energy-efficient windows. The price was extremely fair the service was superb and overall experience was perfect. I highly recommend this company for all your glass needs in your home or office

These guys are awesome! They communicate, the on-site staff was very concerned with had the best option to meet our wants and needs and were very professional, timely and clean. Don't go anywhere else!!!

Finally, a place that provides quality glass and installation! I used them to replace my glass shower door (that another highly rated yelp contractor BROKE). They were able to get the glass delivered in a timely manner, showed up on time, installed it without breaking anything in my house, and it works perfect. I never knew that shower doors were so tricky - and I can see why this company is so highly rated!

These guys are wonderful! Cheryl was willing to work with me and talk things through and was very clear in her communication always. Their prices are absolutely fair, they have a show room, and I think that they are a very reliable,conscientious company.

The guys who put in my shower glass were amazing. They were super sweet to my dogs and went above and beyond when installing my shower wall. I wasn't fully prepared for the install and they offered to help in order to get the glass installed that day. It went super fast, I was so grateful.

I just finished my long shower remodel with the assistance of AZ Xtreme Glass. They did an outstanding job in fabricating and installing my beautiful frameless clear glass shower door and glass panel and I couldn't be happier with their professionalism and quality. This business was amazing to work with and they exceeded my expectations. They were on time to every appointment and finished the job on time. Bill and Chad came out to measure for the job and turned out to also be the installers. They were polite and helpful with options. They did a great job. Flora in the office was great to work with as well. I highly recommend this company for all your glass needs and have already recommended them to my friends. Thank you AZ Xtreme Glass!!

Warmest reception, highest integrity, honest business ethics, fair prices,
professional attitude, appointment punctuality, and professional workmanship.
As good as it gets.

Don't waste your time with the Craigslist crap shoot, nor dealing with unlicensed  
handymen, unlicensed contractors, fly-by-nighters, and rip-off scammers the
state is known for. I've liked Nick, Cheryl,  and Bill from the get-go !!  Very  
straight-forward and honest service with a smile. They are my first, last, and
only choice for all of my window needs.

 





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My husband and I recently used AZ Xtreme Glass & Mirror to put up a glass shield for a recently remodeled bathroom and walk in shower. I'm a little bit of a research freak before I hire anyone, and I find Yelp to be one of the best resources to find vendors. I actually took the top 5 highest rated Glass companies in Yelp and got quotes from each. Bill was professional and helpful with answering questions I had.  I knew what I wanted just not exactly sure what I needed. Bill was good at walking me through my options AND his quote was very reasonable as well. His team came out as promised and did an on site measurement, ordered the glass and came back out for installation.  They all had very timely arrivals and I appreciated their advance notice when they were on their way, and how professional and so friendly all of them were. Honestly, the only reason why I didn't rate them a 5 was because I had to have them come back out due to a very small leak around one of the clips. But even then when I called, they were on top of it and came out fairly quickly and once again did not disappoint.  I would highly recommend AZ Xtreme, very fair, friendly, professional and affordable!

Very pleased with the results. They replaced a large dual pain window in an upstairs family room. It was a tricky install with them having to walk on a clay tile roof. I was nervous about lots of tiles being cracked. They sent a crew of 3 to do the install and were extremely careful on the tile roof. Only 1 tile was broken and that's not bad at all! These guys did a great job and were very professional. I would recommend them.

By far the most polite, customer service oriented contractor I have dealt with on my bathroom remodel. They do a quality job, show up when they say they will and only deal with quality products. I am extremely happy with the end results. They redid the glass for my walk in shower and cut custom beveled mirrors for my vanity, installed both, and it looks amazing. They spent the time to help determine the right size of the mirrors and the bevel and were right on. Lastly, there was concern about there not being a lip on the step out of the shower so they offered to install a brushed metal (matching the rest of the bathroom's trim) bump as an added measure to make sure water stayed where it belongs. They did it as a complimentary gesture and it was much appreciated.I would hit them again in a second. If there was any constructive criticism at all, I would have liked it if there was not a service charge for using a credit card. BUT, I will say it was my choice to do so -- I could have paid by cash or check and saved the fee.

My garage door spring broke, which caused the door to come crashing down, which shattered one of the windows in the door.  The garage door repair technician told me that the glass pane couldn't be replaced; instead I would need a whole new door.  
I called AZ Xtreme Glass to see if they could somehow replace this single pane of glass.  Bill came out within 30 minutes of my call and custom-cut a sheet of glass to fit this window, and for a fraction of the cost of a new door.  
As a previous Yelper stated, this company really is a model for superb customer service!

Had windows ordered that were part of warranty work and needed installers to put the glass in. Bill, Rick, Nick and Cheryl went out of they're way to work with me and the warranty company. Installers worked on Saturday because my windows were delayed. Price very fair and can't say enough about the customer service.

From start to finish this company was EXCELLENT!! I loved looking at my shower door opinions at their showroom and we got to meet the owners!! We like to support local small businesses in our community and their customer service was awesome!! Josh and James installed the shower door and they did such a great job and were so pleasant!! So happy with our shower door and we will refer our family and friends to this company!!

Cheryl and Nick were great to work with! The team that came out to do the work was equally as friendly and did a great job.  Great pricing and responsive service. I'll definitely call on them again.

Nick and his team are first rate professionals.  I am extremely happy with his work and communication.  If I need glass done again, I will call Nick and his team first.  I am a loyal customer.

*UPDATE: The company has replaced the glass with the thicker 1 inch original thickness and waiving the installation fees, in addition to a full refund. ORIGINAL REVIEW: We just had our front window installed (after a three week delay due to errors in the order) and it was the wrong size. They ground it down and put it in. We were very patient throughout this whole process. However, the installers left without the vinyl window seal lining up correctly - large gaps all the way around the inside and outside of the window (able to easily slide a nickel around in the gaps). When we called to have this fixed we were laughed at by Nick and treated very badly over the phone. After being in contact with the main office, we were informed that Nick was the owner! It was worked out that Nick would come by the house - look it over - and fix the issues. Upon arriving he apologized for his inappropriate behavior over the phone stating is was due to the day he was having. He looked over the window and came to the conclusion that it was our vinyl frame because they took out 1 inch glass and only installed 7/8 inch glass. Unfortunately he also said these things with a very strong attitude and even stated I was being unreasonable. Later the office called and very kindly refunded us the cost of the window.