Arizona Window And Door Store

Bobby and his crew were great!  However the screens we just got installed didn't have the threshold extensions.   I've been calling for a status, but can't seem to get a call back.  Not sure if it's because we already paid?

David
Leoma Lane, Chandler

Currently in process of during business with them.
They were quick coming out to give me a quote. Once I decided a week later, somewhat difficult getting ahold of them to tell them I wanted to tho through with the project. They never told me my installation date even when I asked, I found out by the 2nd guy who comes out to double check measurements.
I had to push back the date they setup for me due to work which took days maybe a week to get ahold of someone. Finally rescheduled. Weeks later, I get a voicemail saying my installation date was a week and a half later than what was confirmed. I have plans that were made to make my confirmed date work. I was told the materials won't be available that date (which was a later date than the original that they scheduled me for.)
Why schedule me if the materials aren't available??? I'm back in limbo with them. My work plans and travel plans are set in stone.
People can't change their schedules short notice.
I'm not impressed so far.
Whenever the installation does happen (which I put down a down payment for) better be flawless.
To be continued...

Never got back to me when they said they would.

If every business could have the same reliability, work ethic and quality as Arizona Window and Door Store, the world would be a better place. Just wow!

The long story short is that one rogue rock during a landscaper's visit shattered our door. As luck would have it, the glass couldn't just be replaced and the ENTIRE door needed to be replaced. Ouch. We called Arizona Window and Door Store and from the first conversation to the last, it was seamless. After the initial consult and evaluation, they provided a quote. Once approved, they set us up with a project manager who walked us through each step of the way. 50% was due upfront and 50% once the door arrived for install. The entire team was wonderful at communicating, educating us on the right door to purchase and then ordered the door. When it arrived, we got a call to install it and this is where the service went to the next level of wow!

The install team showed up to the minute they were scheduled, they worked nonstop to get the door installed. The handle didn't fit for the shutters to be put back on, so they even came back the next day with a new handle! After the door install, the stucco guys came out to repair the stucco. It felt like a true VIP experience. I wish I could replace every single window and door in my house right now so I could hire them.

The door is SO pretty and thermally protected.

Thank you for an excellent experience!

We just had our sliding glass door replaced and they did a excellent job!
We waited about 3 months for our door (things are still slow with covid)  and it was definitely worth the wait.
Angel and his guys installed our door. They did a great job. They had all the tools and supplies they needed, cleaned up after themselves and even during the job. Nothing was damaged during the removal of our old door and of course not while putting in the new one. The guys are so good, they make it looks easy! (Which of course it's not). Measurements were perfect. The sliding door slides so well and the blue tint we got is great. Definitely protects the sun and gives the door a beautiful finish.
One day we will use them to replace our windows!

False promises, delay, delay, delay. Save yourself major hassle and purchase from a better company. My order of 2 pieces of tempered glass (for over $3500), as simple as it gets, and they have already rescheduled delivery twice and still aren't certain when they can actually deliver & install.  Guess I know where I won't go to replace the windows on my whole house later this year.

Service: Vinyl window installation & replacement
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

Brad Penner came out to our home in regards to the possibility of us getting new windows. After a conversation of what we wanted and with our home being a new build, he helped guide us in our decision making and what will work best for us. Thank you Brad for all the information and guidance!

I ordered 8 sets of custom iron doors from this company.  I paid them a large down payment on 4/20/22.  It's now 4/18/2023 and my project is nowhere near finished.  First off, none of the departments communicate especially on large custom projects.  I had to reach out to them for updates.  Two of my doors had to be reset.  The paint on one of the iron doors came off with tape, and I can see light at the base of one of my entry doors.  This will all have to be fixed.  They stared installation on 1/23/2023.  And my house has been torn apart since.  No one is returning my calls, and they don't seem to be in any hurry to finish this job.  I wanted to give them the opportunity for referrals, but I just cannot put my neighbor through what I have experienced.  Now it's just a waiting game....  Save yourself the heart ache and go elsewhere

if I could do a no star I would.It took them 5 months to get the doors......and two attempts at installation and I am still waiting on them to get the right parts don't do it choose a different company

Now that the installation has finally been completed we are satisfied with the windows. Our salesperson had parted from the company prior to install, and incorrect windows were installed. We were out of town for the final day (what we thought was to be) of installation. A convincing reason we hired these people was that they have their own installation crew....that turned out to be a lie. We had to have two more installs to replace incorrect windows and a broken window. That is when we found out the initial crew was a subcontracted crew.

The initial guys emptied our candy bowl, not a big deal, but, also got into our freezer and drank a good portion of Fireball that is stored inside. There were dirty footprints to the freezer, and their was no work to be done in that area of the house. In the big scheme of things, not a huge sin, but between being lied to about subcontractors and the petty theft, it makes me reluctant to vouch for them. Their in house installers were very professional and courteous, and were embarrassed by this story. I shared this with the lady on the phone, and she seemed indifferent and unconcerned about it.

This company is not recommended. The salesman sold us the wrong door types for some of the rooms. He was responsive in the beginning, and after some problems started to happen, he avoided our calls and messages. They installed the doors without painting them, because they do not offer that service, but installation could have been offered once we painted them ourselves. It took that much more work to personally remove all doors and hinges to paint and reinstall ourselves. Ridiculous. We waited many extra weeks to have the correct closet doors installed, and despite that, they had the wrong door handles, and had to come back twice just to finalize that problem. From the start of the process to the end, it was over five months. Lastly, they did not take final payment at the end of service, and blindsided us months later to pay the final balance. I couldn't be more dissatisfied.

Nate and Jacob were our installers, they were prompt courteous and pleasant to talk too. They did a great job getting our house ready
To install our new windows, covered everything, and did a great job on the install. Cleaned up everything after they were done .
Will definitely refer this company to my neighbors who have already been asking who we hired and if we were happy with them.
Phil, and Carol T, Litchfield Park,Az

READ THIS!!

We used this company a year ago for half of our window replacement. At that time, the company did a great job. So, we decided to use them again. BIG mistake.

The INSTALLERS this time we're horrible.

The caulking around the windows is messy. One of our windows isn't square. They finished this job too quickly and it shows!

I am extremely disappointed and frustrated.
I would not recommend them and I have in the past.

I looked at a lot of companies and read a lot of reviews.  This company stood out with prompt response and professionalism.  

After recovering from my initial sticker shock of over $1500 higher than some other quotes I got, I decided to use AWDS because I wanted the job done right.  

Big disappointment and I think the pictures speak for themselves.  I was only suppose to do some stucco repair, so I'm not concerned about that, but fit and finish on the exterior is extremely disappointing.  

They said they will fix it once the parts get in but was hoping to get it done before Thanksgiving.  It should have been done right the first time. Its embarrassing to have my friends and family see such shoddy work on the entrance to my home.

AZ window and doors came highly recommended from someone who got windows from them when they first opened for business. Purchasing an older home she highly recommended I replaced my sliding back door and all windows in my house with AZWD. The sales person was very friendly, however the installation was a complete joke! (Pic attached). When I realized what they did with the trim piece I went back to the person who referred them to me and she was also mortified. She helped me call the owner and he told her to call the office. I called the office twice, left a message. When I did get a call back they told me we have no idea what you're talking about; your sales guy quit and we can't help you!
Luckily for me the person who referred them to me is an amazing remodeling company who is willing to fix this incompetent workmanship for free!  Making a mistake or a bad judgement call (Aka take the towel bar off before you pretend you're in 3rd grade woodworking shop); but for the owner not to return a phone call or ANYONE in the office to not call knowing of this ridiculous quality is ridiculous and not acceptable! I also referred my mom to purchase windows from this company and now we are in the process trying to cancel! The company has obviously gone down hill; they've obviously grown too fast and they don't give a sh%t about the quality of work, a dissatisfied customer, or the ability for communication to fix the problem! I would NEVER recommend AZ Window and Doors...especially if there's a 3rd grader working at the company and won't fix their mistakes.

I have to share my terrible experience thus far. On July 1st, 2021 I placed a 50% downpayment on a build-to-order Provia entry doorway, security door, with a vertical side window. Salesman gave the lead time as 13 weeks. Now I wish I calendarized all of the failed attempts to install this door, the bottom line is that it is now August 15th 2022, OVER A YEAR since I gave this company $3,651 and I still don't have a completed entry system.

-I believe the initial delivery of the door took about 6 months, twice as long as the initial quote. This door was not the correct size. They installed the door to make it functional but did not install the security screen door. They asked to keep it in my garage until they would be able to receive a corrected frame and complete the install.
-I believe it took another few months to get a new frame delivered because backordered parts. They came out, and the frame was the same size as the initial one, wrong. So, another failed attempt.
-Another couple months, they came out AGAIN and the door was the wrong size. Didn't even take it off the trailer.
-This latest time was just last week. I had an appointment set up, and the installer called me in the morning to let me know that they looked at their door frame, and it was WRONG. They checked before departing and discovered it was not the correct size.

To summarize, I made a downpayment on July 1st 2021, was quoted 12 weeks, and I STILL do not have a completed door system... For the last 8 months or so, I've had this security door laying down in my garage, taking up space. I've been without a security door in place which is a risk to my family's safety. I can't answer the front door without exposing entry into my home.

I'm exteremly disappointed. If my request wasn't a build-to-order custom size, I would have demanded my money back and have a new company come out to start from scratch. I'm really hoping they can get this order completed next attempt and be done with them. I expect I'll be compensated for all of the inconvenience and for sticking me without a security door for such a long period.

This review is for the process so far as we have just ordered our retrofit windows, The Anlin Del Mar Expanded Series.  Steve K. is our design consultant, and he is the main reason for our purchase.  My husband and I recently attended a home show and spoke briefly with several vendors, and I did research about the various companies.  We had narrowed it down to just a few to come out to our home and Steve with AZWDS was the first out.  This is a big purchase for us because we are doing all our windows and two exterior doors.  We would typically never go with the first company out, but Steve's approach won our business.  What a nice, sincere person!  He spent quality time finding out what we wanted and educating us on the product.  (I must say the product is quite impressive and so many features are standard instead of the usual upgrade/add on situation!)  It felt like a conversation with Steve and not the typical sales presentation with pressure.  They have a beautiful showroom that we visited after our purchase that helped us finalize some colors and such that I'd recommend seeing.  Fingers crossed that the rest of the process will be as awesome as the beginning has been.

Hello - looking for an opinion - would you have this company install windows on a mobile home?
Michael Holland did an excellent job of explaining how the company works and guarantees the work done.  Mike stayed in touch through the whole process of making sure things moved along.  He is a great asset to his company.

recently my first house which had original single pane windows from the 80's that did nothing to keep the heat out and didn't reduce the road noise from the street out front either. I got a quote from Chris and had signed the contract same day because he was great and the product served to be exactly what I was looking for including a great warranty. A couple months later Adrian and Manny arrived first thing in the morning to install my three new windows and sliding glass door. They were friendly, polite, and clearly enjoy their work as they sang some songs while they worked and were excited about their finished product. They were great to have in my home and my house looks fantastic not only because the windows were installed and finished in a professional manner but because they actually left my back patio cleaner than when they arrived.

I would highly recommend this company for all of your window needs, everyone I've worked with has been great and the product can't be beat.

Incredibly overpriced for a marginal
Product.  I'm very happy I was smart enough to get competitive quotes.

I had to wait until summer to add this addendum to the review. I just got my June APS bill and it was $224. Last year's June bill was $282.  

So my point in adding to the review is to let people know that these energy efficient windows really do work and lower your power bill.  

Thank you, Arizona Window and Door!

Steve gave my estimate. Even though I was determined not to sign right away, I did, because I was familiar enough with the product and pricing to know that the quote was fair. They knocked off the tax for purchasing same day, which in my case, was a nice break. They charge below retail for a high quality, middle-ranged product. Steve was very professional, not pushy at-all, knew the technical, but could explain it in a way where we understood. I've never met the owner, but from how Steve described him, the customer really matters to the owner and that shows down-the-line in how employees treat the customer. They pay their employees quite well and hire experienced workers. I trust that I will be satisfied. Even if problems arise, they will take responsibility. I noticed that in the reviews as well, compared to other companies.
I will update after the install.

We had the pleasure of working with Mark on getting a quote for new interior doors.. We were very impressed with this product and Mark's over the  top professional care and service.. We were in constant contact the whole time..  When we had questions, he was immediately there to respond. We were quite impressed with their new showroom even as it is under remodel.  We will definitely be contacting him when we replace some of our windows.  We highly recommend you call Mark when you're ready for new doors and/or windows..
Dee and Ken

They are a great company to work with . The installers Josh and Gary were great as well. The professionalism was on display the whole way through the process. The windows turned out great and would highly recommend them.

Absolutely 5 Star rating, from salesman, installers and customer service. We are thrilled with our new front door. Professional and integrity from all sources.

Very happy so far... we have an appointment set up for them to come out and measure to get the order in...order time is up to 20 weeks, but we aren't in a hurry, so no worries there. The quality of the product though is outstanding. I will update this review as the project progresses. So far so good....

These guys did an amazing job changing my bathroom window. They were extremely competent and it was clear each person throughout the process cared about my satisfaction . I'd definitely recommend them.

They did an excellent job! I had them transform a large window in the master bedroom into a sliding glass door. I also had a new kitchen window put in. They were absolute amazing! All the way through till the end. They want their customers happy and will do what it takes to make sure everything is perfect. I highly recommend them!

Not enough stars! Just had our install... SO happy with the look our windows, quality, price, SERVICE/Install, communication, follow through, updates and of course our sales guys- Brad P! We did our research and had many quotes... this place is the most outstanding, price, quality and so happy we selected AZ windows.

I called on this company for my son who works long hours, they responded fast, came out quickly, then sent a measurer to his house, the door and frame are water rotted and needed to be replaced.  It's very pricey, so he decided not having it painted before install.  This company manufactures doors for other vendors, they are a California based company, the door will take 10 weeks plus for delivery & install, I'll post on final product.

I recently had 3 sets of doors installed by Josh, Gary, Eddie and Ryan. They installed them all in one day! To prevent mosquitoes from coming in, they made a plastic bubble inside of the house. They paid attention to detail and there was only one slight setback and it was that the wrong size indoor trimming was ordered for the front door. No problem, the store ordered the right size which will be installed hopefully soon.
They were all personable and answered any questions. Josh kept adjusting the sliding doors until they were pretty near perfect ! Thank you for a job well done! I love my airtight, attractive doors!

The best part about Yelp is that you can reach out to local businesses.  Let's face it.  We all work Monday thru Friday.  We get up at the ass crack of dawn and after battling traffic in the afternoon, most of us get home well after most businesses are closed.  I don't have means of stepping away from my desk at work to make a phone call to discuss a new patio door.  It's much easier for me to drop an e-mail or message via Yelp.  I did so and Greg, the owner, responded almost instantly.  I was out of work early on a Friday and he sent a sales rep. to my house to discuss options.

Dan, the sale rep. for AZ Window & Door showed up promptly on a Friday and we had a very in-depth conversation with the products they used.  He even brought a sample of the material and build quality.  I did not take much searching online to see that Anlin Windows & Doors are among the best of the best.  Try as you might, there aren't many other manufacturers that will beat our an Anlin when you look at spec for spec.  After discussing this with Dan and seeing the samples he brought, I still took time to get a couple of other quotes from local Valley businesses.  Needless to say, I wasted my time and theirs.  I pulled up the quote I got from AZ Window & Door and accepted the quote they gave me.

The next step in the process after accepting the quote was to obtain a final measurement of the space for the new patio door.  These are custom made by Anlin and they spare no expense.  Another gentleman from AZ Window & Door came by on a separate visit and did the final measurement.  He took all the specs, my deposit and my new Anlin patio door was officially on order!  

I was advised a few weeks later that my door had arrived and we scheduled the installation!  Bobby came out this morning and did the installation.  The whole thing took three hours from the time he arrived until the moment he cleaned up and left.  He covered everything in our living room in plastic to protect it and then laid down a drop cloth.  He got rid of the old patio door which was a single-pane, builder-grade piece of junk that could not have been more inefficient if it tried.  Bobby worked methodically and it was obvious he was proficient at what he was doing.  This was not his first rodeo, to say the least.  He installed the new patio door, re-insulated everything and re-installed the trim!  He polished the glass after he was done, vacuumed everything and made sure everything was in awesome condition.

The new patio door, hardware and screen door is of the highest quality.  My wife and I could not be happier!  Obviously, we could have gone down to Lowe's and gotten a brand new piece of junk patio door for $800.  I am of the:  buy nice, don't buy twice philosophy.  Not only is it more secure, not only does it look custom and awesome, but it's energy-efficient due to the high-quality glass and build quality!  Everyone I've interacted with at AZ Window & Door has been professional, courteous, friendly and efficient.  This is the meaning of customer service!  Obviously, a 5-star review and highly recommended to friends, family or fellow Yelp'ers!

We wanted to install a sliding door where there was currently a window and we have block wall construction throughout the house. AZ Window and Door sent Miguel out to demo the wall and install the sliding door. They did a great job, keeping a messy job clean and left the wood floors intact. Would recommend.

I had an appt today at 3pm. It's now almost 4pm and no one showed up or called. Disappointed. Not a way to run a business.
UPDATE -
I thank Gregg, the Owner, for calling me back immediately and rectifying the mistake. This is a sign of a great business model.

Another outstanding company --Bryan Jarman had the integrity to inform me that my door did not require replacement.  Instead, the sweep needs modification.  

Thrilling to commend such an admirable interface with a local company !

From the start of looking into a big window project, 6 windows & 1 sliding door, AW&DS stood out from the rest. Starting with booking and then to our sales manager, Daniel. He explained the different options and answered all our questions at the initial visit. Overall the communication was excellent with the staff at the office, the installers (Josh, Gary & Adam) and Daniel. We are very happy with our windows, with the service & clean up and we highly recommend them. Side note: there was a tiny cosmetic issue with one of our windows and it's already in the process of getting replaced.

The team did an amazing job on my windows even with the heat pounding down on them! The whole process went seamlessly and they seemed very knowledgeable.

I normally don't give 5 star ratings, but this company deserves it.  From the initial free consultation and sales call in our home, to the final walk-thru to approve the job, these guys did a great job.  They are not cheap, but gave us a better deal than Pella or Andersen, so we are happy.

On the day of installation, they had some issues that made them a little late -- like about 2 hours.  That caused the installation to take a little longer than we planned, and they finished up around 6 pm.  

But they cut out the old sliding door without even nicking the stucco on the outside, or the drywall on the inside. They reframed the new door and leveled it properly.  They used expanding foam sealant to seal the frame and brought new inside molding and outside wood framing material that was about 3/4 inch larger than what was originally installed.  Why am I telling you all this?  Well, because when they cut out the old sliding glass doors and installed the new swinging French doors without nicking the stucco or inside drywall, that eliminated the need for any patching or painting repair work.  And with the molding and framing material being a little larger, that also made it nice that no repair or painting/touch-up work needed to be done!

Then in addition to the expanding foam sealant, the used a lot of caulking material to caulk the molding and framing to be very tight and nice.

They laid down plastic sheets and canvas both inside the house and even outside on the patio.  This caught all the debris and made it rather easy for them to clean-up.  They also cleaned up nicely and took all the old door material and debris away.  I had previously also removed an old slat curtain system and they were kind enough to haul that away too!

I guess this was one of the best home improvement projects and company that we have ever worked with.  And if you know me, I am a stickler for a good job and good customer service.  So if I tell you that this company is great and their installers did a great job, you can take that to the bank!

Won't service a door they didn't install but we're quick to try to sell me a complete new door. My door is perfectly fine but just needs adjustment. This is a sham. Shame on this company

They are an excellent company and they do superb work! In January of 2021 they replaced 3 sets of exterior upstairs French doors replaced, because I had a water issue with my old ones. The doors are beautiful and over a year later not one drop of water comes in my house!! Thank you Bobbi the installer!! The General Manager is a great man also! I had a paint issue after the doors were completed resolved immediately!!! I highly recommend this company!! Donna H

Worst customer service and installation!! Owner doesn't care about existing customers. Only looking for new victims to screw!! Call anyone else besides this company.

Let's just say that no business gets a good review when it's impossible to even reach them. I found this co. here on Yelp. Lots of great reviews so of course I wanted to contact them. First appt was made online, a confirmation received by email. Then the appt time came and went and no one showed up. Phone calls were not answered. The link that originally confirmed the appt showed appointment cancelled. huh? why? by who? with no call to let the customer know. I used the link to 'reschedule appt' and again was given a new date/time and sent a confirmation. Again the time/date passed and no one showed up. Visiting the link again said, 'appt cancelled'. Then I called the business, got vm on which the msg says my call will be returned within the hour. I left the details of what had transpired thinking it would surely get someones attention that something is amiss. Apparently not. No call. A true lack of interest in the customer. And a great 'window' (no pun intended) into the kind of service I'd likely receive for an actual installation.

Could not be happier with the work done on our house. Great price and superb work installing windows and doors! Extremely professional, on time, and Miguel's crew couldn't be more helpful, considerate and skilled. The BEST

Very pleased with the service and craftsmanship of Arizona Window and Door Store.  We needed to replace our front door and door frame.  Dan was excellent in going over our options and fine-tuning what we wanted.  The installers Josh and Gary were fantastic, they did an amazing job, and the new door has transformed the outside and lets in so much more light.  The door also seals shut and is wonderfully weather guarded.  We love it, thank you all!

Brandon Scott came to review our door issue (unique door size and very specific wants for this exterior door). He went over many options and ideas, had colors in mind, had different looks in mind and was very patient with me changing my mind a few times. It was so nice to work with him. I recommend this company for the doors you need!

These guys are great, clean install, just make sure u have extra heavy clothes on floors if french glass needs to be broken on demo. We got thru it, but warning would have been nice:)

My dog had ran into our original to the house (1956) arcadia door. From the absolute beginning of the call to Az Window, scheduling our first appointment to the final installation, we always felt like we were dealing with family. They took care of us, with absolutely professional/personable attitudes. The initial appointment, with Brandon, brought an sample of their materials. He explained to us that the parts/supplies needed were all in high demand (due to Covid) and had given us an cost estimate as well as a time estimate. We had a couple companies come out to give estimates. But we felt that Az Window And door offered more. The installers Adrian and Manny, the were absolutely awesome! They humored my husband with letting him watch, and help when he could. HATS OFF GUYS!!!!

We have had 4 giant sliding glass doors and 6 other windows of varying sizes replaced by Arizona Window and Door and couldn't be happier with the product. From our initial contact with Chad the Sales person to the installers, Pat and Mando, the entire experience has been a pleasure - and we still have another 10 windows left to be replaced!

The quality of these windows is superior and it was amazing how much of a difference they made in the temperature of the rooms, the reduction of outside noise and the reduction in the amount of dust in the house.

I HIGHLY recommend this company for your door and window replacing needs. You will not be sorry!

We recently had our arcadia door replaced. Every step of this transaction was smooth. The estimator gave us options, and was quick at responding to our questions. The estimated time of arrival for the door was as expected and there was continuous communication at each step- order received, door order, ETD of door, reminder of installation, and even call after to ensure we were happy.  They had estimated stucco repair that was not needed, and the price was promptly removed before last payment.  We are very happy with the door.

Everything from our quoting process with Chad through the install was great. Fair and accurate quote leading to an install process with the final product we were promised!

Scheduling of the install was a bit off (it was pushed back about 3 times due to a prior job that ran over), but we weren't too bothered considering the window itself came in sooner than expected.

We'll definitely be coming back to Arizona Window and Doors for our future window replacements!

I recently bought a home that had terrible sliders that needed to be replaced. Not knowing where to start I researched local AZ shops that could do the work. Daniel came out and talked through literally every option and wasn't pushy. His experience and knowledge made the decision easy. We replaced both sliders and I feel the quality and the price are spot on. Daniel was responsive, helpful with questions, and stayed in contact through the process.

David came out after ordering the doors and he was professional knowledgeable, and was very nice. He measured the doors but before doing so asked us if we had questions and gave us even more details.

The day of the install Derek and Jesse were the installation team. They had a couple of hiccups getting to us the day of but Derek had kept me up to date of when they would arrive. They again asked if we had questions and were very professional and again really nice.

We love our doors! I turn the corner in my house and smile every time. They are tough and stand up to the two husky mixes we have and their rough housing. The doors were installed after summer ended but I have a feeling we will see some energy savings next year.

Overall I could not be happier with the outcome and the team that helped me. When we go to replace our windows they will have our business again. If you are in the need of windows or doors give them a call they will be fantastic from start to finish.

Thank you Daniel, David, Jesse, and Derek!

This company is a contractor unicorn: Contractors that communicate well, show up when they say they will, install a good product at a reasonable price, and stand behind their work. I'll never use another door or window installer.

The story:

We originally had AZ Window and Door Store install a couple of new windows in our home when one broke about a year ago. The experience was great. Others we called either didn't show up, were very pushy/salesy, or extremely expensive. These guys did everything right, from initial call to sales visit to install. I wish every contractor was this easy to deal with.

Then this year, we decided it was time to upgrade the windows in our bedrooms to help with our cooling bills. We, of course, emailed the Arizona Window and Door Store and Dan came out again to get the order and measure.

But then came the day of the install. Everything was fine until I went to check out the finished install and noticed the windows were white (instead of tan, like the original 2 we had installed). So now I had brand new, mismatched windows. I checked my invoice and saw that they had indeed ordered white ones and I signed the invoice without double-checking. Woops.

I texted the office and Dan called me. He apologized profusely and offered to make it right. And they did! I now have all matching windows. They surely could have pinned the blame on me but did not. THANK YOU Dan, Chelsea, Jaclyn, and the awesome installers. I'll definitely be back in a year or two for the final windows!

From the first consultation appointment to the final product - AZ Window and Door Store did a fantastic job. I was waiting to post this review a few weeks after my new front door was installed because I wanted to make sure it held up through the weather. And it does! No water or dirt has come through the door. The best part about this new door is that it closes firmly and locks great. I'd recommend this company to install your doors. Thank you again!!

So far, so good! Paul came out and seemed like a straight-shooter. With all of the shipping delays, it'll probably be mid to end of summer before completion. I'll update as we go! Thanks...

Great experience from beginning to end, super quick reply from original inquiry. Quick and very informative meeting to discuss products, finishes and any questions we had (we had the pleasure of working with Brandon). Mask was worn very careful with any covid considers we had. Quick turn around time to have measurements done within a week of original message. The arrival of the actual door did take some time as originally mention specially with covid situation. And lastly a great experience working with Josh and Gary during the actual installation process, very knowledgeable we had originally selected one finish on door trimming on the day of they help us select a better trimming to give our door a better finishing look, very clean and professional men. 10 out of 10 would work with them in any future home improvements we might have overall pleased with our experience.

Exceptional service - from start to end. We shopped around quite a bit for a US made front door and zeroed on Provia fiberglass door. Arizona Window and Doors had the best pricing in the valley for this high quality door but also delighted us with flawless service. Vinny our sales rep was very knowledgeable and took time to helo us design all options. Brian and Chad were also extremely professional and helpful. After seeing the quality of construction related services slide down during the pandemic, this company was a very pleasant change. Highly recommend them and will not hesitate to use them again.

This is the second time I have used Arizona Window and Door and highly recommend them for any need!
Their quality is exceptional in both product and service! Bobby, Freddy and Kurt installed 13 windows last week and I couldn't be happier with their professionalism!  I chose the windows with the reflective exteriors and am glad I did. From inside it appears like high definition glasses. The windows are beautiful and the pricing was the best in comparison with the other 8 companies I interviewed for the job!
I encourage you to check them out before making a decision on who to install your windows!!

All I can say is that I was blown away with my new front door!!! It's true you get what you paid for but I got more than that. I met the nicest group of men starting with Chad, who designed my door to Derek & Jesse for installing it.  I know competition is tough in this business but it is how your customer is treated plus how the finished product measures up to their satisfaction that makes them return.  I highly recommend AZ Windows & Door for any of your home improvements.  You can't go wrong with Chad.  He is not a high pressure salesman and he will work with you to make sure you get what you like. LOVE MY DOOR!!! THANKS CHAD!!!

Honestly one of the best investments we've made in our home.  The windows have improved our quality of life immensely, blocking out sound and getting rid of hot / cold spots.  They are a breeze to slide open and also to clean.  They look amazing and because they are made by Anlin, have the highest tech and best warranty in the business.  The windows also have reduced our energy bill by about 10%.  Arizona Window and Door is a great company with a professional experience from start to finish.  No pressure sales, great communication, fast installation by their own employees (no subcontractors), and follow up to check that you're happy.

Our new windows are amazing but aren't the cheapest. Money well spent! We purchased the Anlin G3 windows with blue tint and couldn't be happier. Josh, Nate, Gary, Shawn & Derrick are fantastic. A majority of our windows are huge and these guys didn't complain. They take pride in their work.  Our salesman Paul James is topnotch. If it wasn't for him we may have gone with a different company. He encouraged us to redesign our windows and they're beautiful. The 4 stars is because of the stucco guys. They do great stucco work but the clean up work is lacking. They broke a window and got stucco all over our newly painted deck. The window is being replaced free of charge but will take another 6 weeks. Greg the owner is terrific and everyone that works for this company seem extremely happy.

I seriously needed a new front door on my new home. I chose Arizona Window and Door from  Google search. They were quick to come out and help me choose my new door, then to come and measure the space. Just three weeks later, my new door is in.
I Love it!!! Derreck and James did a FANTASTIC job. They are very professional and detail oriented while also personable. Thank you!!

We just had 24 windows and a sliding door installed by AZ Window and Door Store, and everything went great!  From the start, our sales specialist, Chris, was very knowledgable and helpful.  He kept us updated on our order and we were scheduled as soon as the windows were in.  Ivan, Elvis, and Yadi were our installers and they did a fantastic job.  They were friendly, knowledgable, and very thorough.  They cleaned up every day and they were a pleasure to work with over the 4 day job.  They noticed a couple screens were damaged, and a couple windows were not rolling as smoothly as they should.  They scheduled a repair team to come out right away and get those issues taken care of.  Diego and Jory fixed the screens within a week and made sure all of the windows were working smoothly.  Each person that we worked with from the company was professional and top notch. The windows have made a HUGE difference in our house and look amazing!  We highly recommend AZ Window and Door Store!

This company was very happy to give quote. Came out right away to measure the windows. Not all the information made it to the technician.  They repeatedly said 10 to 12 weeks. They knew  very early on it would be longer. They had my money and no longer had to communicate.  Interestingly,  when they re looked at 6 weeks later it got scheduled.  The day the salesman accidentally found the order. I got a call that day for scheduling.  Obviously it was lost.  Or hugh consequence.  They will not be doing the other 9 windows.  Yes I am stuck but in less you care about time I would not recommend them.

from start to finish, everyone was very professional. our new windows look better than we could have imagined

I was shocked by the great customer service they provided! Applied the best window and door products for a steal!!

We are very happy with our Anlin windows and doors provided by Arizona Window and Door. From the initial sales consultation to the swift installation crew, all were kind and  professional. What a difference it makes when you replace 35-year-old single pane windows with state of the art high-efficiency, beautifully tinted, and well-crafted technology. It's only been a day and we already notice a difference in the quality of light in the house and the comfort level. I was lucky to have found this organization on Yelp and I am happy to provide a very positive review and recommendation for them on Yelp.

Arizona Window and Door Store recently did a full replacement of our sliding glass back door and we highly recommend their service. The sales rep who came to our house was prompt, efficient, funny, and honest (all the things we want in a sales person). I wish I remembered his name, it's been a while since we ordered back in February.

The only unfortunate thing that happened was that when our door was measured, the manufacturer (or someone at AZ W&D) messed up the order so we ended up with the wrong sized door. This meant we needed to push install because a whole new door needed to be manufactured.

We weren't in a rush to have this work completed, otherwise I would move my rating down, however, the customer service that followed was still awesome and I know the team did what they could to get our door replacement rushed and installed.

Big thank you to Rachel who took numerous calls from me regarding install and replacement! Chelsea who helped get everything scheduled! And lastly, Josh and Gary who did an amazing job installing our door. They were seriously awesome and the door looks fantastic!

Everyone from the sales guy to office staff to my installer jesse was super awesome. Way easier than I ever imagined wish there was an option for 10 stars

We replaced an old, ill-fitting French door with a brand new, energy efficient slider. From the get, AZ Window and Door was quick to respond, clear in their expectation setting, and right on time from their original quote. Now, we did have a slight mishap in scheduling. I called early on to schedule our install date and was scheduled on a Thursday. A couple weeks later I got a call to schedule my install. Uh oh. Luckily it was a system glitch, I was added to the wrong calendar, and they got us in one day later than expected. The install crew was on time, courteous, flexible given some other construction we had going on at the same time, and extremely fast without sacrificing quality. Windows and front door replacement is next. We will be back based on how great this experience was!

Last year, 2020, Arizona Windows and Door, replaced our front door and this past week we had them replace our windows. The professionalism of all their employees made it easy working with them. All meetings were extremely informative and all installation time-lines established were met. We could not have be better served. Not only were their products of exceptional quality, but their installers were top notch. Pete installed our front door and Adrian installed our windows. Both installation teams could not have done a better job.

We ordered a door through AZ Windows and Doors and we could not be happier all around. Really high quality door at the best value. The entire process was enjoyable, and everyone we had contact with was extremely helpful and friendly. Sales rep was not pushy, and installer highly knowledgable, efficient and clean. Great company with great values that are rarely found these days. Cannot recommend them more.

We are very pleased with the service we received.  Great communication throughout the order and installation process when we had all of our windows and a door replaced. Adrien and Carlos did an excellent job installing them. Would definitely recommend them!!

A great experience!!

We are Ed and Hazel,

I don't say this often, but from the very start we had nothing but friendly and professional experience from everyone at Arizona Window and Door.
The person we talked to on the phone was very helpful and set up an appointment for a sales rep to show us their product in our home.  We just purchased this home in February and new that windows were going to be one of the first items we needed to address.  When our salesman Daniel Gordon showed up on time to our home and brought in the display products he asked where he could set up and proceeded to put a pad down to protect our table, he was very professional and knowledgeable and asked if we had any question throughout his presentation. Daniel was very caring of our house as we walked through and looked at each window and door that we were going to replace, very mindful of the blinds and curtains while he measured.  Daniel displayed how efficient the windows were to the heat and UV rays here in Arizona and how sturdy and well built the windows and doors were constructed.

After we decided to order Daniel stated that a final measurement will be needed by another person before the order goes in since the windows and doors will be made to what sizes we needed.  A few days later the final measure was done, again a very professional and caring experience.  Daniel followed up a day or two later to see if we had any questions and stated that the order was going in and he would follow up and keep us informed.

When the windows and door came in we were contacted by the office to set up a install date, again very friendly and professional and they were able to install in a few days.

The install was to take two days for the 6 windows and sliding door.  When Patrick and I believe Josh came to install they also were very caring and professional, informed us of the process and asked to see where the windows were were going, explained to us the game plan and started laying out tarps to protect the flooring and to catch any debris from the removal, they also took down all the blinds and draperies and protected them.  They were very concerned about our pet and we worked out a plan to finish a room first and then we could keep her in that room.  At the end of the day they cleaned up the mess and stated what time they would be back in the morning.
During the day our salesman Daniel, called to see how things were going and if we were happy with the install so far, we told him that we were and that we decided to replace the 4 patio doors in our Arizona room also, he stated that he would be able to stop by later in the day.  When Daniel arrived he asked again if everything was going good and if we were happy with the install.  We decided to replace 3 doors with windows and replace the last door, again the final measure will be done in a few days.

On time again, Patrick and Josh continued from where they left off again explaining what their game plan was for the day, they worked well together and finished the project and dis a great clean up of the areas they worked and the  areas outside and replaced all blinds and draperies.

Again on time,  When the final measure was done I believe his name was Mike, he to asked if we were satisfied with the windows and door, and looked at a few, asked if we had any questions.

Later in the day Daniel called to see if the measure was done, stated that the order was going in and about an estimated delivery.

We have nothing bad to say about Arizona Window and Door they are ON TIME, very professional, caring and clean.  They kept us informed throughout the job.

We look forward to the install of the windows and door in the arizona room.

Ed Mazurowski

I had new doors installed yesterday including a new front door with side light, french doors and a sliding door.  Miguel, Omar & Luis were the contractors.  They did a fantastic job.  Each were very technical, professional and tidy.  They worked fast but efficiently to make sure the job was completed in a single day.  Would highly recommend this company for your window & door needs.  Thanks!

Can't say enough wonderful things about this business. Greg, the owner, was incredibly knowledgeable and helped us find the perfect door. Scheduling the installation was very easy, and the team that installed was professional and great. What a difference this beautiful door made on our patio! Can't wait to call Greg again for when it's time to replace our windows.

If I could give more stars I would!  Everyone we dealt with was completely professional...from the expert knowledge and honesty from our sales consultant Chad,  to Rachel in the office to schedule the appointments, and the expert installation by Miguel and his team, I can't think of a better company to deal with...this was a rather large job and they completed it sooner than promised.  Oh yes, and the new windows and sliding doors are incredible and have made such a difference in both keeping the heat out and the great new look of them...they are everything we were told they would be and much more. I can't recommend this company highly enough. No need to shop around..they are the very best.  We'll be using them again for sure!

I needed two old doors removed in a sunroom and replaced with windows and to be trimmed out to look like the other windows. Rick came out and gave me an estimate right away and ordered glass.

Once the glass was made, he showed up and knocked it out on a Saturday.  Once done it looked like the doors weren't even there which was the goal. I wouldn't hesitate to call them again for any window and door repairs to my home.

Vinny in sales and Miguel and his team who did the installation were amazing!  I'm very happy with my new windows.  Miguel and the install team were very courteous and were respectful of my house/yard.  I appreciated the time he took to show me each window after completion and directions on how to open, lock, open for cleaning, etc.  I was only able to afford 1/2 of house in windows but can't wait to do the rest in the next year! Thank you AZ Window and Door Store!

Very pleased with the customer service I received from everyone. Vinny, my sales rep, was informative and helpful with my Pella door selection. He was able to give me the estimate before he left my home. He answered all my questions and was so easy to work with.  When my doors were delivered, I emailed Vinny with a question about the stain color. He was at my home within an hour with the stain sample which was exactly what I ordered. Now that's customer service. Regarding the installation, Joe, Freddy, and Tom were rockstars. They were able to install 6 Pella French doors in about 11 hours.  I am so pleased with my new doors. Thanks to everyone at AZ window and door store.

This company is amazing. From Damon, sales assocate, to Greg the owner, they all do a great job. We contacted them to get an estimate on replacement of all our windows and sliding doors. We visited their showroom to see in person the quality and style. All was first rate. They took measurements and in about 6 weeks, they were ready to install. Miquel and his crew arrived on schedule. They replaced 5 sliding doors and 12 windows in three days. All work was done perfectly, and, I was assured by everyone involved, if we discover a problem, just let them know. They are double pane filled with Argon gas for enery efficiency. They cleaned up completely , and the repaired  stucco and drywall looks amazing. I would highly recommend this company. They were not the lowest estimate, but, to have everything done properly, neatly and with Great quality, was worth every dollar.

While they were very professional and prompt in our appointment, they quoted $1,600 for ONE basic exterior door from the garage to the outside. This is basically 3-4 times more expensive than all the other quotes we got. I'm sure they deliver a good product, but this company is certainly not on the affordable side of the spectrum.

The decision to make a huge window investment with your company was an A+ one. OUTSTANDING salesman and installers. Beat their own timeline by almost 3 weeks.
Make them your window and door company...you will be happy you did !!

I honestly don't write reviews very often, let alone give a 5 star review. Nobody is paying me to do this. I just genuinely want to give credit where credit is due. This company is seriously awesome!! So well run. We had an awesome experience from start to finish. I had gotten several other quotes for new windows from other companies and it was truly the worst experience ever with each company. I happened to find these guys on google. I called and asked for a bid and they very quickly set one up. The gentleman (Dameon) who came to do our bid was on time, wearing a mask and very friendly and kind. I loved that he didn't pressure us at all. He was very honest and frank, and I valued his opinion. When we decided to move forward with this company (we liked our experience, the reviews and were okay with the price-not the cheapest and not the most expensive, we felt we were getting a great deal), Dameon continued to be there for us every step of the way. He answered my calls and emails so fast and answered everything perfectly. The girls that work at the front desk are awesome too! Real people, but also professional and hard working. When our windows were ordered, they got us set up for installation for as soon as possible. Looking back I do wish someone had warned us to move everything before the installers came, but it wasn't a big deal to move things away from the windows. We LOVED our installers, Patrick and Mando. It was a 3 day process, and I have absolutely zero complaints. They worked their tails off, did an absolutely perfect job and they just took awesome care of us. My kids fell in love with them and begged for them to come move in with us. :) They did absolutely flawless work, cleaned up perfectly and left our house looking far better than it did before they came. Patrick even went the extra mile and made sure that the stucco guys got scheduled to come when he was done. The stucco guys showed up on time and worked fast-and they too did an incredible job. We have a block home, so I was really curious how they were going to fill in the extra space (we had to reframe a window to allow for a smaller window at one part) and they blended the stucco beautifully to match the block.
I 100% recommend this company. I have never ever dealt with such friendly and professional people, ever. They deserve the very best and I'm so proud to give this 5 star rating!!

When considering this business for your window and door purchase and replacement project, make sure Davin Taylor, Operations Manager, is on site to facilitate the job with the crew.
We chose Pella windows and doors for our whole home replacement project-a complete departure from the metal frame windows, original to the home.
Davin was professional, a great communicator, and focused on the details of the job. He approached each day with a goal of a finished installation result the homeowner would be very happy with.
There is personal disruption from a project like this. Davin did what he could to minimize the stress-much appreciated!

Arizona Window and Door Store did an amazing job installing a beautiful new glass sliding door. Mark, our sales person was super knowledgeable and was prepared with impressive technology (vs clipboard or notebook) to review all energy efficient options. Colby, our project manager measured and was exceptional explaining and confirming all order details. From start to finish every step of the process was handled with ultimate care. The communication from Tiffany and Ashley was superb at every juncture. Miguel and his team of installers took the utmost care prepping the house both inside and out and when the install was complete they left the area cleaner than when they arrived. Manuel and Luis were true artists taking their time to perfect the finishing touches to exterior stucco so not even an expert could tell the door wasn't part of the original build. We couldn't be happier with our new beautiful sliding glass door - it is a dream to open and close and love the technologically advanced glass for improved energy efficiency. I can't recommend this company enough - customer care is ingrained in every facet of company culture and it shows!

These guys are world class! It's rare to find home improvement partners that over-deliver in all of price, quality, timeliness of installation. I was dreading replacing windows and doors at my rental after a subpar experience with another company at my personal residence last year.

Greg was awesome to work with on the front end and catered his solution to meet our needs. Despite a delay I caused, he was able to expedite the order to keep our project timeline on track.

Bobby knocked the installation out of the park. He was done on time and proactively took care of all trim and drywall touch ups.

I can't say enough about the value and customer service I received, wouldn't think twice about recommending them, and would be happy to work with them again. Thanks guys!

Adrian and Mannie installed our windows  this morning, and though it was not easy, they did a wonderful job!l Many thanks, guys!

The sales rep,George Spelius, was excellent.  He arrived on time and very knowledgeable about the products.
I was able to view samples, which helped in my understanding.  George was very personable and easy to talk to.  I have no doubt that I will love my new windows.

Not happy with this company at first. The doors are beautiful, but the guys who installed our front door the first time did a poor job. We couldn't even shut and lock the door without strong force and he tried to leave it that way. We had to get a manager involved and he did fix the situation. The screen door they put on our back door was rather cheap and ripped within 4 days. They offered to replace it but we went ahead and got a new screen through a different company that was higher quality and would hold up against kids and pets. Overall we are happy with them because the doors really are nice and good quality.

The Next scheduled install date and time, the crew did show up.  However, the door that was ordered and brought to the install was the wrong size.  The order was reviewed and the measuring technician either measured incorrectly or  recorded an measurement incorrectly, hence a wrong sized door.  The door had to be reordered resulting in a 7 week delay.  The crew and a supervisor apologized profusely.

The door was finally installed.  The install crew was polite and competent.  They cleaned up after themselves.  The door looks very nice and operates flawlessly.  I am very happy with the final product and the final install.  If not for the rescheduling and measurement error, I would be giving the business a 5 star final review.  The Provia door and install was of high quality.

We recently had Arizona Window and Door replace all of the windows and both exterior doors in our house.  Chad came out twice to give us our options and neither time was he pushy.  Pat and his install crew did an amazing job with the installation and clean up.  The day after our job was finished, Chad stopped by again just to check it out and make sure we were satisfied.  Such a great experience!  High quality product, great staff, reasonable prices.  You can't go wrong with Arizona Window and Door!

5 Month Review. My wife and I purchased a Sliding Glass door from the company last year (Thanks Dan). We got it installed in late October by Patrick Price, who was nice enough to come out on a Saturday. The installation went smoothly and they made sure to put in the trim on both the outside and inside of the house. Trim has been flush so far and the sliding glass door works perfectly.

The most amazing part was the dimensions of the opening are custom and Dan made sure to note that during our initial consultation. Our neighbor had an issue with his sliding door when they had to amend the dimensions on the material. Long story short, the seal of the sliding glass door is perfect.

I wish I could give 6 stars. You definitely get your money's worth and nowadays, it is important to make the proper investments for your home.

Our very large wood front door needed replacing after several attempts at refurbishing.  A friend recommended AZ Window and Door and we are so grateful they did.  Their owner came to our home to measure, take photos, talk about style and even looked at exterior trim. Next, we went to their showroom where we were shown options in various materials and, best of all, could see virtually how they'd look on our home.  This capability made our decision so much easier instead of simply seeing a sample or a catalog photo.  
We selected a gorgeous new door that was installed yesterday (even 3 weeks sooner than expected!) and we love it!  The installation guys had the same standard of customer care that we'd experienced already.  They thoroughly examined the door before install to ensure it was perfect.  They took their time to protect our home with plastic sheeting and spent hours perfecting the seams around the casing.  So committed to doing a great job and not just a good job!  I obviously can't say enough about this business.  I'm so so happy I found them!

Derek and James were super communicative.  We always knew what was going on.  We had huge window to install and a completely new door unit with side window.  They worked really hard.  They were easy to work with and really in tune with the needs of the customer.  They answered every question we had and we felt like they were looking out for us.

In the past we have had work done and the workers finished the job, but left the place a mess.  Derek and James made our place look cleaner when they left than it was when they came.  They worked like pros...oh...because the ARE pros.  Highly recommend these guys.  Thank you AZ Window and Door.  Great service...place looks fabulous.

I can't stress enough how great my experience was working with Greg and his team. Every single person I dealt with was friendly and offered great service.  Brandon came over to do some measurements and he was great. It took less than 3 weeks from our first contact to get everything done. Derek and James came over to install the door and they couldn't have done a better job. I am very satisfied with job they did!!! I will most definitely refer friends and family to their business. Glad I found them on yelp! 10 stars if I could.

On short notice, Brandon was able to stop my home and discuss exterior door designs, option, pricing, etc.  He was on-time, professional, helpful, and a pleasure to speak with.

I'm normally a best-value shopper taking into consideration previous recommendations, price, lead-time, quality, brands, etc., but in this case my budget was getting blown on a few other remodeling projects within our home and ended up shopping on price only.  It's unfortunate as I was looking forward to working with Arizona Door Store.  As your probably guessed there quote was higher than who I ultimately selected, but it was still very competitive and encourage anyone looking for new or replacement doors to consider Arizona Door Store.

I had scheduled to have windows installed. Went through the process of payment. And then shortly after had a medical emergency. I needed to cancel the windows. When I called the sales rep and emailed the manager I thought I was getting bamboozled. I was told it was to late. I'm not from Arizona and was under the impression that if they were not installed that the service had not been completed. Which would allow me to exit the contract.

Needless to say I was very wrong. I would like to apologize for pushing back and for thinking that they were not being forthright. In Arizona you legally only have three days to cancel from when you made the payment.

Greg the owner called and was trying to work with me. The windows were already ordered and as small business owner this would impact him as well. I unfortunately was not in a position to make is offer work. He called the sales rep of the warehouse and they made magic happen.  

Ultimately I got my money back. This was only due to Greg wanting to work with me and the Sale's rep from the warehouse. He didn't have to go out of his way and legally could have said your stuck with it and out of your money. He went above and beyond! I greatly appreciate that and it speaks volumes of your character and how you run your company.

I'm sorry for any push back on my end and my lack of education. This will never happen again. I appreciate you and others involved.

Had a great experience replacing weathered, sorry looking french doors with a beautiful picture window.  Price was right and sales rep was pleasant.  Installers, including drywall and stucco guys, were excellent and they cleaned up afterwards perfectly.  Good job Joe, Tom, Freddy, and Sergio!

What impressed me most from this firm was their professionalism. I shopped around and no other company had it as fully wired as Arizona Window and Door.  They are definitely not the cheapest but there is a great deal of value attached to excellent service, quality products and expert installation.  I was very pleased with the outcome.

Had our windows and sliders replaced this week .
Great job. Miguel and his guys were great.

Installer Adrian and his assistant were wonderful. We love our new windows and highly recommend this company

Vinny Summo with AZ. Window & Door is extremely knowledgeable, professional, and courteous.  

He was able to add a ton of value and also guide us/help us navigate thru all the options and answer all of our questions re:  the 2 patio doors we're replacing.

His follow up and follow thru is truly top notch, with no sales pressure.

The showroom was also a great way to see the products/options, and much more effective than viewing pic's.

The estimate was detailed and unambiguous, and the pricing was fair and competitive for a quality product and quality installation done right.

Great experience so far, everyone is super professional and friendly! Still waiting on install, but we feel very confident in the quality of the product we purchased.

My parents recommended we call Vinnie when we decided to order a new door so we did. He was great to work with came right out gave us some different options and waited patiently while we awaited hoa approval. Miguel came and installed our new door and we love it. He did a great installing the door and all the finish work.

I tried to give this company a chance for my business, but they won't even answer the phone and keep sending me to voicemail. This is not how I want to be treated as a customer. If you can't even make time to talk to potential customers, how can I trust that you will do quality work?

First, they won't give you a quote without coming out first. I thought this was because they had to get accurate measurements but it turns out that if i went ahead with the job someone else would come out to measure.

So, i met with the rep and he was a nice guy. Showed us samples, and explained things well to us. He left with the measurements and told me they would email me the quote. He also mentioned that if it was more than i wanted to spend to contact them and they would quote me some lower grade windows.

Then i got the quote. It certainly looked like they had a great product, but an average of over $1k a window? Sorry, but i have 26 windows and thats a hard one to swallow.

I sent a email asking for the quote on the lower grade windows and never heard back from them. So thanks for wasting my time. Theres nothing i like more than to sit around my house waiting for someone and for it to have all been for nothing.

I can't say enough good things about Arizona Door Store! Incredible in all aspects of quality, communication, and service!

Greg was extremely knowledgeable and answered my abundance of questions extensively.

The gentlemen who came to install the windows were promptly on time, friendly and assured me of the process. Afterwards they made sure to clean up any mess they had left.

This is definitely a company that goes above and beyond to make their customers happy!

The best customer service!   Always on time and great communication as to when they will
Arrive.Highly recommend Arizona Door Store!!!

I decided to replace all my windows because I was so tired of looking through sunscreens and still having to close my shutters during the summer daytime hours to try to keep some of the heat out.   So I obtained 3 quotes for replacing 16 windows and a sliding patio door.     Dameon came out to the house to give me the estimate.   He was very professional but easy to talk to and did a very thorough job explaining all of my options and choices.   He brought samples of the window material so I could see what I would be getting.   I chose the Sunshield glass with the sound reduction option.  I especially liked that the windows and door could be installed without disturbing my wooden shutters that I have on all windows plus the patio door.    He gave me the estimate with no pressure whatsoever.  AZ W&D was right in the middle in cost.   I then did my research on Anlin windows on YouTube and became more and more sold on these quality windows.  

When installation time came, Adrian came out and installed everything over about 5 days.   He did a great job keeping everything clean and tidy and cleaned up every day before he left.  The small vertical window next to the front door required some stucco demolition but afterwards a crew came out and fixed the stucco like new.   The last day, Adrian framed in the new patio door on the inside and it looks great.   All of the windows look so much better than before and I'm really enjoying the look both from inside and outside.  It's so refreshing to keep my shutters open and have a clean view of the outside without letting too much heat inside.   The inside of the house is brighter with the shutters open but also cooler because they're so energy efficient.     I'd highly recommend AZ Window and Door as well as Anlin windows.

I had five companies bid installing a new sliding door. I used this company because of the salesperson (Vinny),  He understands customer service. He showed me a sample of the door casing and color choices. He explained the benefits of using their product. He gave me a bid on the spot for replacing the door. He told me upfront how long it would take to get the door from the manufacturer. They installed the door two weeks before the date I had expected. None of the other companies did any of the things above. The installation people showed up on time and did an excellent job installing the door. They sent a guy out to repair a couple of tiles that got damaged during the installation. They provided great service and installed a quality door.

Greg and his team did an outstanding job on our doors for our recent home renovation! They were very reliable, always showed up on time and maintained great communication. We will definitely use Arizona Door Store for our next project!

Showed up for the appointment and never followed up with a bid, nor reached out in any way. Awful waste of time and lack of consideration for the customer.

We had three doors we wanted done and just some rather simple doors. One door we wanted a dog door for the back yard. I love how half the people we talked to refused to do it...Brandon and Greg said no problem with a smile. NO OTHER COMPANY WOULD PAINT...these guys...No problem. There was a little stucco damage...it wasn't even a question, Nate fixed it like it was never there, got perfect matching paint and did it. Install was very pleasant and they were very clean. The job was so well done we will have them do all the windows in the house no question about it. Thanks for doing such an awesome job!!!

We had such a great experience. Dan was very nice and informative when he came over to show us our options. He helped us choose the best fit for us. Derek and Jessie were friendly, efficient, and did a great job installing! We're already talking about finishing the rest of our house since we weren't able to do all the windows at once. They really are beautiful!

Excellent customer service with honesty and high integrity.  After meeting with 4 different AZ window companies it was an easy choice to select AZ Window and Door.  Vinny was amazing to work with and we cannot wait to have our windows installed very soon.  Thank you for being a GREAT partner through this process.

The experience working with John and Greg was excellent from start to finish.  There was no sales pressure, the team came out to measure twice, as well as, to discuss details of what we were looking for prior to commitment. We had original windows in a 1950s home so there was some major work to do and John ensured that we had the right windows selected for each room.  

Awesome install and drywall crew worked diligently to complete the project quickly.  The management team followed up with us to make sure everything was going well and all expectations were exceeded.

We are currently enjoying windows open in a nice AZ spring rain thanks to Arizona Window and Door!

I contacted several of the large window replacement companies and originally signed with one of them.  Their sales person was fast talking and made things sound great.  They offered a finance company (who I had never heard of)  After further research, I decided to cancel my contract and I must say the friendliness disappeared instantly.  My family and I were accused of all kinds of nasty things including forged signatures on the cancellation paperwork.  My granddaughter found Arizona Window and Door, did some research and we gave them a call.  Best decision ever.  From the office staff to our salesman (Brandon) to the entire installation staff (Miguel and crew), the experience was painless.  I replaced all the windows in my house and it only took a few weeks for the windows to be made and one day to install all 8 windows.  My advice to anyone one thinking of replacement windows, please stay local with this family owned business!

- Karen B.

Once again, amazing service and options when replacing all of our windows. They were prompt in returning a request for a call back, quick to schedule our estimate, and timely in installation. Their prices are great making replacement affordable on our budget. I can't overlook Dan, Davin, Miguel, and Jackie!

Recently, Arizona Window and Door installed 27 Anlin Catalina replacement windows in our home. All aspects of sale and installation were handled in highly professional and competent ways.

Chad, the Design Consultant or salesman, was very friendly and deeply knowledgeable of his product. In a relatively low key fashion, he took us through a variety of options, helped us determine which windows should be replaced, took a set of measurements and gave us a firm price.  

The next step occurred when the owner and Chad came to make the final measurements. John Edwards, general manager, placed the order with Anlin and gave us installation dates. The installation took place on the specified dates.

Our installation crew, led by Bobby, was terrific and their work impeccable. The day before they started, Bobby called me to set an arrival time and to provide a brief overview of the work to be done. Bobby and his two assistants were exceptionally friendly and accommodating to our needs, e.g., scheduling, cleaning up, noise. Most importantly, they were skilled craftsmen who did great work and took pride in their accomplishments.

The Anlin windows look great and refreshed our home. They have significantly reduced the sun's glare and we anticipate great help in controlling the heat transfer next summer.

In sum, our experience--from start to finish--was excellent. We highly recommend Arizona Window and Door to you.

I bought a security screen door (Titan Ultimate Security Screen door -meshtech) for our front door. We are very pleased with the look and the quality of the door.  In addition, the installers - Derek and James - did a terrific job with the installation. It was a little tricky to build the frame due to minimal wood available in the existing door frame but they figured it out. It looks great (the screen door is on the front door) and there are no gaps.The door itself is very sturdy.  

We had previously bought a security screen door for our back door at a big box hardware lumber store. Though it was much cheaper, there is no comparison in the quality of the screen door and especially in the installation.

Had a security door and patio door installed December 28th, excellent job from staff to finish! I'd like to thank Vinny for helping us select the best doors for our needs and Derek and Jimmy for the awesome install job! Everyone was real professional and did a quality job on the installation! Real happy how it turned out. Thanks again!

Small acts of kindness go a long way! We needed an exterior door replaced ASAP due to our home getting painted and the team at Arizona Window and Door went above and beyond to make the timing work for us.  Needless to say, we were already impressed and grateful, but the work was done today and Joe and Tom were great!  They were friendly, professional, and did an excellent Job. Thank you, for all your assistance, Greg - as the owner, you're clearly doing something right!!

So we just had 18 windows and two doors installed in our Scottsdale home with Arizona Window and Door.  Our design consultant Daniel answered all of our questions and assisted us with our options/choices from start to finish making this process uncomplicated and easy.  The installation was completed with much attention paid to the little details and the cleanup meticulous.  From the office staff to the installers, I couldn't be happier with the outcome and I highly recommend them.  THANK YOU!!!

We are really pleased with the doors and windows installed on our home.  The products used were exceptional in quality and value.  We'd like to recommend the team of James and Derek.  They were a good testament to customer service.  They were polite, friendly, and they were true craftsmen.  We would not hesitate to call Arizona Window and Door Store

Sam and Sandra Weeden

Vinny was really great to work with. I knew what kind of front and side door I wanted and he led me in the right direction, gave me a very good quote and communicated with me along the way. The installation team was very professional and efficient. I was amazed at the quality work and their ability to make one of the  doors fit next to my countertop. I will be purchasing additional indoor doors from them!

We were very pleased with the quality of the product, the communication with the office and the professional installation provided by Derek and Jesse. We highly recommend this company. They exceeded our expectations in every way.

Very expensive, did not complete the job they repeatedly committed to do and potentially damaged an appliance during initial installation of my door. I cannot prove this but it is ironic that my two year old hot water heater started to leak right after they installed my adjacent garage door. What professional business repeatedly commits to do a job and on the day it is to be done walks away?
Greg reached out to me and addressed my concerns. Crew he sent out were very professional and were in and out in less than hour. They adjusted two doors and now they work perfectly. I have revised my rating to reflect the  quality of work  performed. These guys are not the cheapest but if you want quality materials and workmanship I would definitely recommend them.

Top notch!  And if/when a glitch happens, they really know how to recover gracefully. Nice......and with nice people.

Such a great experience and hard workers. This company installed a 10ft slider-2 panels so we could view our golf course with ease. Also did French doors, another slider and a picture window. Bobby the master installer and his crew were such great tradesmen, friendly, detailed and such hard workers. Really a pleasure and the results are fantastic!  I wish I had more windows to replace;).  From the initial pitch to install, this company beat them all. We did 4 quotes from various window companies and this was the only one who could make our vision of a 10 foot -two slider panel come true.

We ordered a sliding patio door and had it installed by Arizona Window and Door.  The door itself is great quality and works fine now.  The problem was with the original installation.  The installer on 7/13/2021 left the door in a mess (in fact it was not even on the track properly).  We could barely open the door and tiles were broken during installation.  A man by the name of Jesse was sent out 7/23 and made all repairs (except the tile) and the door works fine now.  We can actually open the door and it slides like butter and the lock at the top of the door is installed properly as well.  Jesse did great work.  Now for the tile repair.  That was scheduled for today 7/26,  8 - 9.  Here it is past 9:30 and no one shows up.  I called and apparently there are problems and we'll see the tile repair person later today but I never rec'd a call at all.  Door cost over $4k so this low level of service is disappointing. I am giving a rating of 4 as the door is great and the follow-up by Jesse was perfect.

Got 10 windows installed. They are just beautiful and we can feel the difference already. Our rep Dameon was very informative and price matched what other vendors were giving us. It was such a smooth experience and would definitely recommend them to anyone. They will also wear a mask if you would like.

Excellent  professional and friendly service!! I found all staff to be very helpful from sales.  customer service and installation.  I highly reccomend their high quality window products and installation.

Really impressed with the company and process of getting a new front door! We had wonderful experiences with both our salesman, Vinny, and the operations manager, Dave! We recently bought an old home with a really strange front door setup and Vinny took the time to help us find a door we loved and that would improve the aesthetic of our home! Dave came in and clearly explained our options for installation of our new door step by step! We really have been blown away by their creativity and commitment to clients, especially after having a poor experience with one of the big box stores. Thank you Vinny and Dave for everything!

I am saddened to have to write this review, but this is my honest account of our experience with the Arizona Door Store.

My husband and I initially met with Brandon to discuss our needs for new patio doors. He was kind, thorough, and seemed very sincere. We discussed our deadline which was about two months away (we were leaving on an international trip), and Brandon promised the job would be completed on time. Personally, I was feeling unsure about whether to have the door just primed, or fully painted. Brandon reassured my husband and I that a primed door would save money and still look beautiful. He had many photos on an ipad to show us (little did we know, all of the doors we were shown were painted instead of simply primed). We needed some time to think about it and to continue our shopping. He was very understanding and gave us his information so we could reach out with questions.

After continuing our shopping, we felt that Arizona Door Store was still the best choice for us, and so we reached out to Brandon again. He came out and we finalized our French door installation. I asked him again about the primed vs. painted option, and he still suggested primed doors. We signed our contract and were again reassured that our deadline would not be an issue.

Fast forward to the week of our deadline. I reached out to Arizona Door Store because I was getting nervous about installation and hadn't heard a peep since they took our deposit, despite several attempts to communicate on our end. We finally heard from Brandon, who then referred us to Greg, and both gentleman profusely apologized. We did not get the full story from them, but it seemed as though we were simply overlooked in the shuffle and they forgot to tell us our doors had arrived and were ready to be installed. They offered to come the next day to install, but it did not fit our schedule. My husband and I both work long, strange hours and the door installation would take most of the day to complete. It wasn't possible to drop everything and set something up for the next day (especially with an international vacation days away). Our deadline came and went, no new French doors installed.

We returned from our trip and reached out to have our doors installed. We were able to set a date about a week later. Install day was messy as expected, but I was extremely frustrated to come home later that day and discover a three-colored door, when we had ordered white. They also forgot several screw covers, so there were multiple holes in one of the doors. I called Greg in a panic about what had happened, and he quickly calmed me down. Greg shared that he always recommends painted doors for this reason (I wish he would make his sales staff carry pictures of primed vs. painted, especially since Brandon was so confident that primed would look just fine), and that the missing screw covers were their fault. He offered me painting at-cost and promised the painters would bring the screw covers. For a short time, I was feeling much better.

Painting day had arrived. The painter had visited the main office to pick up the screw covers, and he said they were closed so he couldn't bring them. He did a fairly decent job with the painting, no major complaints. He did, however, mention how strange it was that they chose a black rubber divider between the doors as white doors usually have a white piece installed. He painted it white to match, but he shared that it would chip over time. I would have liked to know that, we could have said something on install day! He completed his job, but shared that he wanted to come back in a few weeks to touch up a few places.

Fast forward a few weeks, he returned to our home and did not remember why he came back. We reminded him that he wanted to touch up a few areas. We thought it was strange that he would suggest returning in a few weeks, only to forget why he wanted to come back. Anyway, he completed the job and the doors looked almost perfect. We asked about the screw covers, and he said he forgot them. Ugh. He left us a small canister of paint for touch ups. Upon closer inspection, I realized he did not use the color I asked him to. He labeled our paint can as one brand, when we specifically asked for a Behr paint color. I admit the color looks fine in our home and I am happy with the final product, but a little communication goes a long way. It is not appropriate to agree on one color, only to use something different without discussing it first. We immediately called Greg after the painter left, who personally delivered the screw covers that afternoon (FINALLY).

This is an unacceptably long account for, what should have been, a fairly simple french door installation. We are flexible, patient, and know that hiccups often occur with home projects. However, this many mistakes suggests the presence of several issues within the company itself. Sadly, I feel that my two star review is fair for our experience.

Rick did a wonderful job installing a new door for us. He was super professional, punctual, friendly and really cared about the quality of his work. Our door looks great! Thank you!

I don't write reviews often, but needed to take the time out and give credit where credit is due.

These guys were top notch from day 1.   They came out to quote after showing me option to replace my old windows.   They offered financing for my entire project.

These guys where in and out in less than 2 days.  No fuss no mess , and no surprises!

Great work !  Great value.   I'll be reaching back out to you guys again very soon.
Richard

I've had a lot of work done on my house lately and I have to say that I highly appreciated Andy's punctuality, professionalism, and efficiency with my quote.
He didn't bat an eye when I asked him to measure out some other door projects for me and had a lot of advice on what material would be best for my home.
Highly recommend!

Arizona  Window & Door have met & EXCEEDED my hopes and desires from the initial consult to the final finishing touches.  Chad was my initial contact and the sales experience was exceptional without pressure, in addition to answering my questions which made me confident during my purchase decision process.  A follow up appointment was set with Greg about a week later per my request.  I did have a few additional items needing to be apart of order and he worked out the details with ease.   I had NO RUSH place upon the install per getting through Christmas and everyone was congenial and accommodating.  the master installer Miguel initiated the complete cut out / install / with re-stucco process.  Other members of the team were Luis, Joel and Marcelino.  Everyone was polite & professional!  Miguel was very patient with me and all my questions which were extensive as I worked in construction to get through school and every concern was answered to my complete satisfaction.  The stucco blending to match my current exterior & / or interior drywall needs were handled by Marcelino with astonishing match accuracy to the existing texture which is 30 years old in March, 2020!  I know I can get long winded but could go on for another couple of pages as to how pleased My Dear Bride and Myself are with this Company and the quality product we will enjoy for our life time!  We celebrate 40 years of marriage this March.
Sincerely Yours in Health, Dr H. R. Winters!

Brandon Jones was Excellent, Professional & the only Contractor willing to meet the very next day --(on a Sunday!) to give a quote for 5 windows!  Brandon called immediately after my inquiry, I was impressed with his willingness to meet right away, knowing he had several other jobs, he agreed to visit knowing we were approaching the end of our inspection period since we are selling the home and pressed with time.
I highly recommend Brandon at the Arizona Door Store, he gave 3 different quotes to give options on a variety of window materials, it was helpful to hear from a professional on what exactly was needed.
I now have him as a go-to-guy in the event another window fails.  THANK YOU again for all your help & speedy call back/arrival!!!

We purchased a new sliding door and two windows for our kitchen. It was a great experience from product selection to measurement to installation. All the people were professional, thorough and knowledgeable in their roles. I would definitely use this company again!

Prompt, professional and a courteous estimate provided.  No sales pressure, just complete information.

Insulation!!! Why didn't I do it before last summer??!!
We had a great experience with Greg. Along with our doors and windows Greg recommend we fill up on insulation. When I checked we were at 3-4 inches after 15 years...we brought it up to 12-13 inches. We can already tell the difference. My AC actually will shut off at times now on our second story.

Here is why I like working with Greg:
1. A ton of knowledge. (I checked his recommendations with other providers)
2. Logical pricing and options

3. He's just a really nice guy. (My dog is a pretty good people barometer too... he passed the Annie test).

I don't normally leave reviews for things like this but this kind of irritated me. I have a time sensitive project that I needed done. Az windows and doors came out on a Thursday. The employee that came out said he would have the bid late Friday the next day. I thought awesome nice turn around. To this point I have called 3 times. Texted them, and messaged on yelp over the course of 3 days. With no response. Updated: 11 Nov 2019. I ended up going with greg and company. Was given a reason for the lack of communication that seemed reasonable enough. This would be the last communication issue I would have. I ended up getting greg's personal work number. And there were some small issues throughout the job, that can typically come up with construction work. Every issue I had greg took care of with pretty much no questions asked. Miguel his installer was nice, friendly, and made sure I was happy with the overall product. Glad I ended up using this company, even if the going started out rough.

I can't say enough good things about the Arizona Door store. They were very professional and prompt in getting me an estimate. Bobby and Henry were great as installers. Bobby is kind of an OCD type which is exactly what you want if your having a door put in..

Mara Siegel

I just had some doors replaced. Every person I spoke with was not only helpful but actually nice. Bobby and Adam did the actual install. The two of them did a top-notch job, and again, they were professional, helpful, and nice. They took extra time to make sure all the trim looked just right and that all the caulking was clean.
I paid exactly what I was quoted and they did exactly what they said they would, which is becoming increasingly rare these days.

Greg and his team are absolutely amazing!  The entire process was smooth, efficient and easy!  Quick delivery and install and wonderful and PROMPT customer service!   HIGHLY recommend!  Love this team!

This is the best company for windows.   They set up, did the work and completed the job in record time.   The houses were kept spotless during the removal and putting in the new windows. All of those involved from start to finish were professional and courteous.   I highly recommend Arizona Windows over any other window company due to the quality of the custom windows and the expertise installation.

Just had a new front door installed in my home.  The installer went above and beyond to work with less than ideal conditions of an older door frame.  There was some minor drywall and stucco damage after installation but they contacted me immediately to schedule to take care of it at no additional cost.  Would recommend this company to anyone in the area.

We were very happy from the estimator (Dan Collinsworth), the installers (Derek & Jessie) and Jacklyn (office).  We got a fair price patio door, expert installers who were friendly and did a great job installing the patio door (they even cleaned up after themselves).  The whole process was stress free.  Highly recommend this company.

Az door store has been great. We were lucky enough to work with the owner who also happens to be our neighbor.  He was very knowledgeable and friendly.   His prices were actually lower than Lowes, which we were surprised about. Definitely recommend them!!

This was by far the best company I have ever worked with!  Not only were they the best priced but they also were the quickest and even moved up my install day when I asked the week before to get it done before I had family come into town for Thanksgiving.  From start to finish everything went so smoothly.  The doors are beautiful and work perfectly!  Thank you Brandon, Greg, Miguel!!

I had all of the windows replaced in my home by AZ Window & Door Store, as well as a fully finished entry door install and a fire rated garage door install.  My experience through the whole process was very favorable.  From the no pressure sales visit by Dan, the timely schedule coordination by Mike, and the excellent install and finishing work by Miguel and his team.  I am very pleased with the results.  The quality and workmanship of both the window and door products, as well as the clean and efficient install were second to none.  I was not present during the install, but Miguel kept in constant communication with me, putting me at ease throughout the short duration of their install.  Equally important to me was the team's wilingness to negotiate and offer what I felt to be a fair project price.  I'd highly recommend AZ Window & Door Store for any window and/or door project needs for your home, and I will use them again for future projects.  Last shout out, is to the measurment team who gave my alma mater (the Villanova Wildcats) much love, and enjoyed my championship room during their measurement.  Thanks for the laughs.

Vince G, Chandler, AZ

I had my front door replaced by Arizona door company and I am pleased with the look and craftsmanship and the professionalism that they have displayed through out the whole experience.
I never had to do any upgrade to my home til this year and I didn't kno how much and what it will take to get this done. Like there is a lot of people trying to rip you off all the time.  But Andy grimes who is the owner of the company was really patient and explained everything so throughly I had to give him my business. Fast forward to month later where installer of the door came and installed the door and they were also very quick and very professional and polite. Next the painters came and his name was Jason, and he was also polite very professional and also painted my backyard door all in the same day. So a long story short I highly recommended Arizona door company.  They are really professional and trust worthy and the price was also very reasonable.. I would give them 10 stars if there was a 10 Star option. But I have the best door in the  neighborhood.
P.S. I'm so happy with them I'm also doing my master bedroom French doors too.

Thank you Brandon for all of your help with our new doors. We love them. Pricing was great and the quality of work was wonderful! Thanks again.

From our initial consultation to the finished product the experience we had was top notch. Quote from them was extremely competitive and we feel we got a superior product and service. We had a mishap on our first delivery and communication and timing to get a new door manufactured happened instantaneously. Communication with the General Manager John Edwards never faulted. Door install went with no issues and Adrian and Carlos did an excellent job and were communicative throughout the process and would have them out to our house again on the next install. Do not hesitate to use these guys!

From meeting Jackie the coordinator, through the helpful  sales process, installation(with Miguel), stucco work(with Sergio) and painting of the stucco I was more than pleased.  The work and follow through they all did was phenomenal!  They arrived on time, were polite and professional, cleaned up after themselves and they all obviously took pride in their work. During the installation they were meticulous in making sure everything lined up, opened and closed as was proper.  Sergio exactly matched the current stucco pattern. They replaced a 30+ year old 3 panel metal slider with a 4 panel white vinyl prairie style slider by Analin.  I now have a beautiful new door opening to my patio at a reasonable price.  I give them my highest recommendation.  
Linda D, Scottsdale Arizona

Amazing customer service! Brandon was uber professional and I would recommend this company to all my family and friends!! 5 stars all the way!!!!

I purchased new interior doors and 2 windows from The Door Store. Brandon, the sales person and Greg, the owner were nothing but professional. My job was done efficiently and with minimal issues. The room in which we replaced the windows definitely feels cooler as advertised!  Greg called afterwards to make sure all was completed to my satisfaction which I greatly appreciated. I've already recommended them to others looking for doors and windows.

We found Greg through a mutual friend and we could not be more happy with the products we got from him.  We ended up getting our sliding door replaced with a French door which looks absolutely amazing. We also did 3 smaller jobs with him on two closet doors and garage service door. He was honest and showed us samples and designed.  No pressure sales and everything was on time.  He provided regular updates almost daily on the where our new doors were in the process. We have already referred him to friends who are using them for some door replacements.  Greg will be the first person we call when we need another door or window replacements!

I love our new door. Most importantly the service was the best. From, Greg who came to my house and gave a quote in person, to the installers. They answered all my questions and I had a lot of them! I felt like they valued what they do and we got a quality product. I will be using them at our new house very soon. Thank you Greg and everyone else for making our experience so wonderful!

We LOVE our new front door - the whole entryway looks brand new and we can't see any daylight through the door now!  Installer Nate was so thorough and clean.  They called on their way and arrived before their scheduled time to set up their tools (and to my delight all sorts of mats to protect our floor).  They wouldn't leave until all the trim was perfect and the handles functioned smoothly.  Our house was cleaner when they left than when they arrived.  Greg was constantly in touch with updates on the door arrival and followed up before and after install to make sure everything was to our liking.  I'd highly recommend working with the Arizona Door Store, it was really clear how much they cared about getting things right.

We had 8 large windows and 3 patio doors replaced in mid February and we couldn't be happier. Our entire experience from the 1st sales appt thru to the 2 day install was outstanding! Wonderful quality hard working install guys with great attitudes.  Price was the best of any competitors which is why I chose them, and the window/patio door quality is excellent. We can't believe how quiet our house is now. We are very very happy customers!!!

Greg came highly recommended to us from a couple friends of ours. He certainly lived up to their high praise and now has ours too by doing a fantastic job with our new front door. He came to our house, at a time convenient for us, with an assortment of different manufacturers catalogs and knows the pro/cons of each. Took all the measurements and asked the right questions for a smooth installation. Within the the day he had a few estimates over to us. Once we placed the order he kept us in the loop regarding the installation date. Everything was on time and his installer, Nate, did a clean job installing the door. Price and quality was very fair, I may add. Highly recommend Greg and the Arizona Door Store team.

Greg & his crew do a wonderful job! We have used them twice already in the last 10 months. They replaced an old, worn out, wooden exterior door with a new beautiful fiberglass door, painted it to match both our exterior & interior colors, & repaired the framework around the door.  They also installed 4 additional deadbolts & hinges around our house.

They want to make sure the work is done right, that the customer is satisfied & that everything is clean & picked up when they finish. Their pricing is reasonable, as well. Greg & his workers are all great people to work with - polite, knowledgeable & service oriented.

We are very happy with their work. We will use them again!

I can't say enough good things about my recent experience with Arizona Window and Door! I needed an exterior door replaced and the company President and Owner, Greg McNamee, promptly returned my call and came out to give me a quote. Greg walked me through the various product options and helped me selected the right door for my needs. When it came time for the install, Davin Taylor, Operations Manager, showed up promptly at the appointed time. Davin is a true craftsman and did all the little extras like installing frame insulation (there was none around my original door) and a metal rain cap above the door. To say that I was impressed with Davin's work would be an understatement! I highly recommend Arizona Window and Door and thank them for a job very well done!

What a breath of fresh air from the normal high pressure in home sales tactics. Brandon was extremely attentive and he asked us questions we hadn't thought of. We really appreciated the small company touch. Greg the owner is very accessible and was very helpful. Thanks Arizona door store!

If you're looking for new windows, look no further. Arizona Window and Door Store has great prices, does flawless work and has impeccable customer service. From the first consult through install, our experience with the team at AZ Window and Door was fantastic. We couldn't be happier with the results.

First time buying new windows and truly could not have had a better experience with this company! Greg and John were AMAZING to work with, and provided excellent customer service. Their hardworking team worked overtime on a Sunday to make sure our window installation was complete by the time we got back from our vacation, and when we came home the house was spotless. Cant say enough good things about our experience with this company!... and oh yea, our windows look INSANE and have completely updated the look of our house!

Front Door Replacement

I had my old wooden front door replaced with a steel, insulated one.  They were able to match my old door in style (eight-panel) as this was in line with HOA policy.  They came in and replaced the old door and did a very good job, making sure everything was sealed properly.  They matched the interior door trim nicely.  The painter came on a Saturday and did a great job, very meticulous.  I was very happy with the work done and the price.

Greg and his team were fantastic to work with and quality of the windows and service were top notch. The installation of everything was efficient and quick, the guys were friendly and cleaned up nicely. As soon as our windows were put in we IMMEDIATELY felt the difference in insulation of heat/cold as well as SOUND (we didn't think about how much the windows helped with that). The installers were playing a radio that when sitting inside you could hear loud and clear and after window install, the radio noise was nearly silent. Totally recommend this company and the services they provide! Thanks Greg and team!

These guys are incredible! Talk about under promise and overdeliver. I had the best service experience I could ever imagine, and the quality of the windows is second to none. I can't believe they were able to match my hard to find existing windows with such detail. I highly recommend working with the Arizona Window and Door Store!

We had new 96 double front doors, plus two exterior double utility doors replaced.  The fit, finish and visual appeal is undeniably perfect.  We are really, really happy with the result.
That said, allow us to say that Greg was great to work with.  Knows his products, and has a friendly, no pressure approach to business. Nate, Danny and Sarah did the installation.  Pleasure to have clean-cut, polite, and co-operative pros on the job.  Quick, efficient and very attentive to detail.  
Over all, the best remodel contract job we have experienced since our first home in 1958!!  There have been more than a few in 3 countries!
Heartily recommend Greg, Arizona Door Store, and Nate's crew to everyone!!

I had them replace the windows in my home. What a great experience  right from the start. The gentleman who did the quote was great to deal with and gave us a fair price. They were installed ahead of schedule, and the installers exceeded my expectations in every way. How can one company have so many good people. Way to GO Arizona window and Door

One of the better customer service experiences I've had in a while. Greg and his workers were professional and did a great job installing 3 doors. Would recommend to anyone looking for true pros. Will definitely be using them when it's time to get my front door replaced!

I can't say enough about how happy we are with our new entry doors and side lights. Greg was incredibly easy to work with, very responsive to our design criteria and budget, and came up with a great solution to our very unusually sized entry. The order process was easy, lead time was very reasonable and pricing was very competitive. When it came time for installation, Juan and the rest of the install team were very professional, friendly and took obvious pride in their work. My husband and I are very detail oriented and they worked hard to make sure everything was just right. Our home has been transformed and we couldn't be happier! We would definitely work with Greg and his team again in the future.

Experience was excellent . Came on time for the quote,showed us different designs. can't wait till our doors are installed, the staff are very friendly and professional.

My boyfriend and I recently purchased a home built in the 70's with several old school metal bi-fold doors throughout the home. We contacted Arizona Door Store for a quote and due to budget restrictions was only able to have them replace our large pantry door from the bi-fold to a regular swinging door. Right from the beginning everyone we interacted with was friendly, knowledgeable and professional. They arrived when they said they would and the outcome was exactly what we were hoping for. We are very impressed with the high quality of work and craftsmanship. When we are ready to update the rest of our doors we will definitely go back to Arizona Door Store.

Fantastic customer service!   Scheduling was s breeze and Greg was on time.  He  came out to do the estimate and was very honest with me about what he would do. Highly recommend using this company! G

The door between our garage and condo interior suddenly fell totally apart and was totally unable to open. Greg and his staff quickly came out to give an estimate.  The price was great.  They then measured for and ordered the door and totally worked to accommodate our need for quick installation due to an upcoming trip.  They were all professional, knowledgeable, and great! New door fits perfectly!! Not always easy due to the condo being built in 1986!!

Beautiful work, this company makes you appreciate their is still craftsmanship and quality work in the trades.  100% will recommend.  They are professional, timely and very friendly as well!

Brandon is the owner, he came to our home the very next day after writing an email request for a bid. Professional and courteous,he did not pressure me into buying more windows or buying high end product. His prices were reasonable and the windows were installed by a very well trained crew of professionals, clean and quick! I say if you are looking to have windows installed in your home, this is your company 100%.

Greg and Brandon are class acts! They came out the next day after requesting a quote and were very responsive, flexible, and informative. These guys really know their stuff and they are all about pleasing the customer. I happen to have a unique situation as a full-time wheelchair user, and the Arizona Door Store handled all of my a ADA requirements to a T. I highly recommend these guys if you are in the market for new doors. Two big thumbs up!

We lucked out with these guys.  No pressure and made my remodel FUN!  Wish all trade people were this great!  From the first phone call things were top notch.   The little details are what made their experience great.  HIGHLY RECOMMEND!

On or about Monday February 5th, 2018 I inquired about getting an estimate on a window installation for my home through this Yelp app. I was very clear the area I wanted the window installed would require cutting through a brick wall, because there is no window at this spot currently. I received a reply from Greg who stated they could do the job, and we proceeded to schedule an estimate for Saturday February 10th, 2018. Greg asked me if 10am would be ok and I replied that I had another estimate scheduled for that day at 8:30 am, so I asked if someone could come by at 11am instead. Greg replied, Sure. I confirmed that would work well and I also asked him to please contact me with the name of the person who would be arriving at my home to perform the estimate. Greg replied by stating, Will do!. Saturday arrived and 11am came and went. Nobody ever showed up or has contacted me since. Their website says they pride themselves on customer service. If this company cannot even keep an appointment, I darn sure don't want them cutting holes in my brick wall to install a window! I ABSOLUTELY DO NOT recommend this company! EVER! I only selected one star because there are no options for zero stars or negative stars!

I contracted with these people for a small job--new French patio door and bedroom door.  First mistake I made was making my down payment by check and not credit card.  After the order was taken I did not hear from anyone for 2 weeks.  Curious as to what was going on with my installation date, I contacted them for a status update.  When I got no return call within 24 hours, I fired them and requested a return of my deposit.  Once I fired them, then I got a flurry of calls trying to save the job, confirming the install date etc.--you get the drift.  After waiting for 3 weeks to get my deposit returned and no response, I filed a case in Small Claims Court to get a return of my deposit (Case # CC2017219845SC in Highland Justice Court district if you want to look it up).  I sent them the notice of the claim via Certified Mail which I guess they refused to sign since I never got a return receipt.  Guess they thought continuing to ignore me would make me go away and they could keep my several thousand dollars.  Or they knew their small print no refund policy after 3 days that they never mentioned during their sales call would not hold up in front of a judge.  Despite wanting to support a small business, I decided to then go check out the same doors and price for installation at a local big box store.  Surprise!  They could provide the same product and installation for 35% LESS than this company.  Should have shopped more in the first place.  The real kicker---I have about 30 single pane windows in my house that also need to be replaced.  Had they taken care of me and treated me like a valued customer, they would have had an inside track on that larger job.  Instead I'll never do business with them again, will share my negative experience with all I come across and take my business to the big box store where I can save money, get a more thorough  sales consultation, greater accountability and get treated like a valued customer.