Best Windows Installations in United States

I'm very happy with the quality and ascetic of my new windows. Everyone involved did a fantastic job

Would like to find a phone number for this company, west star windows. They installed our windows in 2005 and did a great job but we now need some work done on the patio door lock.  Thank you!

Chuck from UC Glass came out and replaced a cracked window. Rather than just do the putty around the pane he did the entire window frame. That's above and beyond what needed to be done. Chuck pointed out a problem with other windows which was and is a concern. I appreciated his input and plan on having him come back to do all the windows in the guest house. Chuck is honest and very helpful. I would recommend him and UC Glass to everyone. Thanks Chuck!

Billy showed up on time and had a mask on. Even though he was not able to do my project he stayed and explained my windows to me and how everything works just for me to have some knowledge about them. He was very nice and polite. I would use him in the future if I needed a window replaced. Thanks Billy!

Hired Jeremy because I was referred to him through Jim and Dawn from Home Depot.  Jeremy came to remove the shower door and I paid him half of the agreed upon fee.  However, when trying to get him to come back and install the new shower door the guy kept rescheduling and he was not proactive with his communication.  I'd have to message him to ask what time he was coming and then he would have excuses why he couldn't come that day.  Lots of good contractors in Phoenix but this isn't one of them.

I can't say enough about this company! They recently replaced my sliding glass door and I am very pleased. They were incredible, everyone involved throughout the process was very professional, friendly, and knowledgeable. They definitely know what they are doing. I have already recommended them to my friends and neighbors!

I needed the frame of a set of sliding glass doors rebuilt to fit perfectly, and Raben Glass did a fantastic job. Not only was the workmanship of high quality, but I could tell that they really cared about the work, and wanted to make sure I was completely happy. Thank you Raben Glass!

Randy took a check for almost $8,000.00 and then failed to provide the doors. He then kept coming up with excuses for why there were delays for months until he  stopped answering phone calls and texts altogether. DO NOT give this company any money, they will steal from you and never provide the services they signed a contract to deliver.

I contact Mountain View Windows and Doors via the Yelp page giving them all the information about some replacement doors.    Measurements, photos, detailed information etc.  I get a reply with a notice they will give me numbers the next day.  Well, that never happened.  I waited a week and then contacted Mountain View Window and Doors AGAIN asking about my quote and they just ignored my message.  Not a good way to do business if you ask me.

The service from beginning to end was outstanding. I was kept up to date with the install. Gave me detailed info on install with a 2hr window. Driver called the day of delivery and had me scheduled early. Very friendly person and caring and made sure the install was a perfect fit. Cannot say enough about how happy I was about tbe service.
I also wanted to add that DJ my installer went over and above to troubleshoot my  FIREPIT. He took a quick look hit some buttons and VOILA it worked.

Jonathon is a really nice person, which is making me a tad more lenient with this rating.

Horrible communication. This company was extremely difficult to work with after we paid our 50% deposit. They told us that after we paid our deposit, the door would be ready in 15 business days. Once it was clear the door was late, they never communicated with me and I constantly had to check in for the status.

35 business days later, I got a text the door was ready for install.  They scheduled install and said they'd be there between 8-9 am. At 830 am I got a text saying the installer was sick and we had to reschedule.

The morning of the rescheduled  install, Jonathan said he'd be a little late, after 830.  At 11:30, he still wasn't there but a potential customer of his showed up at my house to pay him a deposit. This is extremely unprofessional to give a clients address. Jonathan wasn't even there! The random customer finally left after waiting 45 minutes.

The day he was supposed to install,  he lied over and over about where he was. He constantly said he would be here soon or  on my way it's pretty clear he double booked us and hoped we were gullible enough to believe it.

Finally showed up 4.5 hours late with the wrong glass!!!  They put our order oh wrong. We had to wait a other few weeks for the new glass.

The install didn't go well. It took 10 hours because our slate floors are uneven so he had trouble getting the door to line up. The actual final door is  wonderful , although we have to have our  handy man come out to fix a ton of the areas around the door.  

There we're holes / gaps where air and bugs could get in. It took 3 more weeks to get this fixed.

Beautiful end result but would not recommend

Yes, I called twice to inquire of window services and a man answered the call stating to me whose this? and then hung-up the phone.  Totally rude.

There are some nice people that work here. Unfortunately I didn't get one of them today. If you go to the paint department stay away from Nancy. She has major attitude, is rude and has no clue what customer service means. Reported her to the manager so hopefully she'll get the training she ignored or forgot. Left and took my business elsewhere.

If I could give negative stars that would be better assessment, salesman came out, gave good answers, seemed like a nice deal. We had dealt with Universal at our last home in another state, so we had good idea of what was coming, but... that was there. Thomas was the salesman, spoke and played a good game, claimed to be the sales manager, So I can give you the best deal without a bunch of run around, all sounded good, even were looking to add to our solar equipment. Then it took a southern turn... the bank called to verify, the numbers weren't close... what was a 25 yr loan, was now 27, what was a payment under 200 was now close to 300, what was a 7.99 rate, was now an 8.24, what was a 6-8 week lead time was now 20-22 week... so.. no trust in anything said and I called and cancelled anything to do with a bait and switch type company like this one. But it gets better..... He calls me back to try to make it better, leaves me a message that he and his manager, Eugene ((?).. thought he was the manager) would like to fix this, against my better judgement and only to please my wife, I decide to listen... mistake again, .. they call (both on the line)and I can barely get a word in as to questions or concerns or try to say anything ... they explain how I didn't hear right, How the bank didn't speak right, how it's not their fault for any of this had anything to do with anything they said or did, and I hung up on them again, they were probably talking for another 10 minutes before they even realized I wasn't there. Another funny thing... My wife received a text from the same number Eugene called me on, claiming to be the sales manager for the region, her name was Gina... they have a lot of managers!! too bad no truth or honesty... use ANYONE else, we're going to.

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